TWI692229B - Smart walkie-talkie system - Google Patents
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Abstract
Description
本發明係有關於一種智慧對講機系統,尤其是處理控制晶片是利用音源輸入方式與主對講機連接,且處理控制晶片能判斷主對講機是否有活動、佔線。The invention relates to a smart walkie-talkie system. In particular, the processing control chip is connected to the main walkie-talkie by using a sound source input method, and the processing control chip can determine whether the main walkie-talkie is active or busy.
對於服務業而言,提供消費者貼切且即時的服務係提昇消費者滿意度的最佳途徑。一般來說,餐廳普遍具有一無線電對講機系統。每一服務生都可以配戴一無線電對講機,且當服務生間需要傳遞訊息時,服務生可以透過無線電對講機將聲音廣播給其他服務生。舉例來說,當服務生發現一消費者需要特定服務時,服務生可以透過無線電對講機通知相關人員,以提供此消費者特定服務。For the service industry, providing consumers with appropriate and immediate services is the best way to improve consumer satisfaction. Generally speaking, restaurants generally have a radio intercom system. Each waiter can wear a radio intercom, and when a message needs to be transmitted between the waiters, the waiter can broadcast the sound to other waiters through the radio intercom. For example, when a waiter finds that a consumer needs a specific service, the waiter can notify the relevant personnel through a radio intercom to provide the consumer-specific service.
當消費者於餐廳用餐,且需要特定服務,如點餐、加水、或結帳時,消費者通常會揮手示意服務生,以告知服務生需求。然而,在一些忙碌的用餐時間時,消費者常常無法找到服務生,或無法得到即時的服務,往往造成消費者的埋怨。When consumers eat at a restaurant and need specific services, such as ordering food, adding water, or checking out, consumers usually wave their hands to signal waiters to inform them of their needs. However, during some busy meal times, consumers often fail to find waiters, or cannot get immediate service, often causing consumers to complain.
此外,隨著工商業快速發展,大量人口往城市流動聚集,造成都會地區人口更為綢密。在土地資源有限的情形下,高樓大廈取代了傳統獨門獨戶的建築,使得各式各樣的公寓住宅、社區大樓成為城市建築的常態。In addition, with the rapid development of industry and commerce, a large number of people have flowed to cities, resulting in a denser population in metropolitan areas. In the case of limited land resources, high-rise buildings have replaced traditional single-family buildings, making various apartment houses and community buildings become the normal state of urban architecture.
一般保全人員、巡守隊員等於巡視廠房、社區等巡邏區域時,其普遍皆係於該巡邏區域內設立有數個巡邏點,且於各巡邏點皆設置有簽到簿,使得於保全人員、巡守隊員等巡邏人員在巡邏到該巡邏點時,即能於該簽到簿上記錄時間及進行簽名,以能證實巡邏人員有確實巡邏到該巡邏點處,並於一段時間後,再將各個巡邏點的簽到簿予以集中收置,以方便管理儲存。General security personnel and patrol members are equal to patrol areas such as factory buildings and communities. Generally, they are set up in the patrol area with several patrol points, and each patrol point is set up with a registration book, so that the security personnel, patrol When patrol personnel such as team members patrol to the patrol point, they can record the time and sign on the registration book to confirm that the patrol officer has actually patrolled the patrol point, and after a period of time, each patrol point The sign-in books are collected centrally to facilitate management and storage.
然而,保全人員沒有辦法時時刻刻分分秒秒都在巡邏,且通常所需負責範圍非常廣大,就算輔以透過觀看監視器的方式也難免會有遺漏的區域。However, security personnel have no way to patrol every moment, every minute, every second, and usually have a very wide range of responsibilities. Even if they are supplemented by looking at the monitor, there will inevitably be areas that are missing.
因而需要一種能夠結合感應器、感測器,以及人員身上配戴的對講機的一套系統,解決上述的問題。Therefore, a system that can combine sensors, sensors, and walkie-talkies worn on personnel is needed to solve the above-mentioned problems.
本發明之主要目的在提供一種智慧對講機系統,包括處理控制晶片、感測訊號發送單元、主對講機及多個從屬對講機,其中,感測訊號發送單元以無線或有線方式與處理控制晶片連接,處理控制晶片以有線方式與主對講機連接,而主對講機與各個從屬對講機則以無線方式連接。The main object of the present invention is to provide a smart walkie-talkie system, including a processing control chip, a sensing signal sending unit, a master walkie-talkie, and a plurality of slave walkie-talkies, wherein the sensing signal sending unit is connected to the processing control chip in a wireless or wired manner to process The control chip is connected to the master intercom in a wired manner, and the master intercom and each slave intercom are connected in a wireless manner.
處理控制晶片進一步包含比對模組、資料庫、判斷模組及排程模組,資料庫與比對模組、判斷模組連接,判斷模組再與排程模組連接。The processing control chip further includes a comparison module, a database, a judgment module and a scheduling module. The database is connected to the comparison module and the judgment module, and the judgment module is connected to the scheduling module.
主對講機和從屬對講機為相互通用且可相互通話的單工對講機,差別僅在於主對講機連接處理控制晶片,且處理控制晶片是透過一條音源線與主對講機連接。The master walkie-talkie and the slave walkie-talkie are universal and can communicate with each other. The only difference is that the master walkie-talkie is connected to the processing control chip, and the processing control chip is connected to the master walkie-talkie through a sound source line.
當感測訊號發送單元被觸發後,便會傳送觸發信號到處理控制晶片的比對模組,比對模組遂在資料庫中比對、尋找對應的呼叫語音,隨後將包含呼叫語音的動作信號發送至判斷模組,經判斷模組判斷主對講機是否有活動,若有則將音訊存入排程模組中,等候發送,若無則將音訊輸入至主對講機,由主對講機傳送到各個從屬對講機。When the sensing signal sending unit is triggered, it will send a trigger signal to the comparison module of the processing control chip. The comparison module will then compare in the database to find the corresponding call voice, and then will include the action of the call voice The signal is sent to the judging module, and the judging module judges whether the main walkie-talkie is active. If yes, the audio is stored in the scheduling module, waiting to be sent. If not, the audio is input to the main walkie-talkie, and the main walkie-talkie transmits it to each Slave intercom.
由於本發明的智慧對講機系統可以透過處理控制晶片判斷主對講機是否有活動、佔線,達到智能、主動推播通知的功效。Because the smart walkie-talkie system of the present invention can determine whether the main walkie-talkie is active or busy through the processing control chip, the intelligent and active push broadcast notification effect is achieved.
以下配合圖示及元件符號對本發明之實施方式做更詳細的說明,俾使熟習該項技藝者在研讀本說明書後能據以實施。The embodiments of the present invention will be described in more detail below with reference to icons and component symbols, so that those skilled in the art can implement them after studying this specification.
請參閱圖1,顯示本發明智慧對講機系統的示意圖。如圖1所示,本發明智慧對講機系統包括處理控制晶片10、感測訊號發送單元20、主對講機30及多個從屬對講機32,其中,感測訊號發送單元20以無線或有線方式與處理控制晶片10連接,處理控制晶片10以有線方式與主對講機30連接,而主對講機30與各個從屬對講機32則以無線方式連接。Please refer to FIG. 1, which shows a schematic diagram of a smart intercom system of the present invention. As shown in FIG. 1, the smart walkie-talkie system of the present invention includes a
處理控制晶片10進一步包含比對模組11、資料庫13、判斷模組15及排程模組17,比對模組11與資料庫13連接,資料庫13再與判斷模組15連接,判斷模組15再與排程模組17連接。The
感測訊號發送單元20可以為感應器、開關或其他訊號源,感測器例如紅外線感測器或煙霧感測器,開關例如按鍵或旋鈕,訊號源具體來說是由計時器所控制,在計時器的預設時間到時觸發訊號源發送指定的訊號。The sensing
資料庫13中預先存入多個呼叫語音,且感測訊號發送單元20中不同的裝置所觸發的信號對應一個專屬的呼叫語音。A plurality of call voices are stored in the
主對講機30和從屬對講機32為相互通用且可相互通話的單工對講機,差別僅在於主對講機30連接處理控制晶片10,且處理控制晶片10是透過一條音源線與主對講機30連接。The master walkie-
接下來請參閱圖2,顯示本發明智慧對講機系統的操作流程圖,當感測訊號發送單元20被觸發後,便會傳送觸發信號S1到處理控制晶片10的比對模組11,接收觸發信號S1後比對模組11遂在資料庫13中比對、尋找對應的呼叫語音,隨後將包含呼叫語音的動作信號S2發送至判斷模組15,經判斷模組15判斷主對講機30是否有活動,若有則將音訊存入排程模組17中,等候發送,若無則將音訊輸入至主對講機30,由主對講機30傳送到各個從屬對講機32。Next, please refer to FIG. 2, which shows an operation flowchart of the smart walkie-talkie system of the present invention. When the sensing
要注意的是,主對講機30及從屬對講機32本質上是一般的對講機,並具相互對講功能,但是主對講機30連接處理控制晶片10後,具有透過音源輸入方式接收來自感測訊號發送單元20的訊號已傳送呼叫語音,產生主動廣播通知的智能功效。It should be noted that the master walkie-
此外,當排程模組17內具有等待發送的呼叫語音時,判斷模組15便會在一個預定的時間間隔持續判斷主對講機30是否有活動,直到主對講機30活動結束,且排程模組17內的呼叫語音被發送完為止。In addition, when the
具體方法請參閱圖3,首先啟動主對講機,處理控制晶片10可以由感應器觸發、第三方軟體觸發或預定排程觸發,當處理控制晶片10被觸發後,遂透過比對模組11尋找相對應的呼叫語音,並且判斷模組15會判斷主對講機30及從屬對講機32之間是否有活動,若否則播放呼叫語音,亦即經由主對講機30向從屬對講機32傳達呼叫語音所要傳遞的訊息,完成一個訊號循環,若有活動則將呼叫語音存入排成模組17,直到判斷模組15判斷活動結束,遂立即撥放呼叫語音。Please refer to FIG. 3 for the specific method. First, the main intercom is started. The
第一應用實施例可以為使用在保全系統中,其中的感測訊號發送單元20包含多個裝設在大樓各個樓層中的紅外線感測器、煙霧探測器或是門鎖的感應裝置等,並且以無線或有線方式連接到處理控制晶片10,而處理控制晶片10中的資料庫13已經預先儲存多組呼叫語音,當感測訊號發送單元20內不同的感測器被觸發時,會發送處發信號S1至比對模組11,而比對模組11遂在資料庫13中尋找、比對相對應的呼叫語音,並將包含呼叫語音的動作信號S2進一步傳送到判斷模組15。The first application embodiment may be used in a security system, where the sensing
此時,判斷模組15會判斷主對講機30是否具有活動或是正在佔線中,亦即在主對講機30和多個從屬對講機32之間是否有人正在按下通話鍵在通話,若判斷結果為無活動則將呼叫語音經由音源輸入方式傳到主對講機30,進一步再傳送到系統中每個從屬對講機32,若判斷結果為有活動,則呼叫語音先被儲存在排程模組17,等待活動結束後發送,其中主對講機30可以裝設在監控中心,而從屬對講機32則是配置在每個保全人員身上。At this time, the
第二應用實施例可以為使用在餐廳的系統中,感測訊號發送單元20包含多個餐桌上的服務鈴,服務鈴可以分為點餐、加水、帶位或其他服務項目的至少其中之一,同樣的資料庫13儲存有多個呼叫語音,當客人按下服務鈴按鈕時便會產生觸發信號S1,透過比對模組11尋找出相對應的呼叫語音,並經由判斷模組15及排程模組17決定發送呼叫語音的時間,透過音源輸入的方式將呼叫語音傳送到主對講機30,進而傳送到每一個從屬對講機32中,主對講機30可以裝設在餐廳櫃台或主管身上,從屬對講機32則配置在每個值班的服務員身上。The second application embodiment may be a system used in a restaurant, and the sensing
綜上所述,本發明的主要特點在於利用感測訊號發送單元以及處理控制晶片透過音源輸入方式結合主對講機,達到智能、主動推播通知的功效,且處理控制晶片能自行判斷系統中是否有佔線,不會讓欲發送的呼叫語音在有佔線情形下發送出去,而失去傳遞訊息效果。In summary, the main feature of the present invention is that the sensor signal sending unit and the processing control chip are combined with the main walkie-talkie through the audio source input mode to achieve the effect of intelligent and active push broadcast notification, and the processing control chip can determine whether there is any in the system. Busy, will not let the call voice to be sent out when there is a busy situation, and lose the effect of transmitting messages.
以上所述者僅為用以解釋本發明之較佳實施例,並非企圖據以對本發明做任何形式上之限制,是以,凡有在相同之發明精神下所作有關本發明之任何修飾或變更,皆仍應包括在本發明意圖保護之範疇。The above are only for explaining the preferred embodiments of the present invention, and are not intended to limit the present invention in any form, so that any modifications or changes made to the present invention under the same spirit of the invention , Should still be included in the scope of protection of the present invention.
10:處理控制晶片10: Processing control chip
11:比對模組11: Compare modules
13:資料庫13: Database
15:判斷模組15: judge module
17:排程模組17: Schedule module
20:感測訊號發送單元20: Sensing signal sending unit
30:主對講機30: main intercom
32:從屬對講機32: Slave intercom
S1:觸發信號S1: trigger signal
S2:動作信號S2: action signal
圖1顯示依據本發明智慧對講機系統的示意圖; 圖2顯示依據本發明智慧對講機系統的操作流程圖;以及 圖3顯示依據本發明智慧對講機系統的方法示意圖。1 shows a schematic diagram of a smart walkie-talkie system according to the present invention; FIG. 2 shows a flowchart of the operation of the smart walkie-talkie system according to the present invention; and FIG. 3 shows a schematic diagram of a method of the smart walkie-talkie system according to the present invention.
10:處理控制晶片 10: Processing control chip
11:比對模組 11: Compare modules
13:資料庫 13: Database
15:判斷模組 15: judge module
17:排程模組 17: Schedule module
20:感測訊號發送單元 20: Sensing signal sending unit
30:主對講機 30: main intercom
32:從屬對講機 32: Slave intercom
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TWM350749U (en) * | 2008-06-04 | 2009-02-11 | Productivity Architect Co Ltd | Apparatus of multi-functional monitor/control system for building |
CN101547380A (en) * | 2008-03-24 | 2009-09-30 | 清云科技大学 | Wireless entrance guard talkback system |
EP3160107A1 (en) * | 2015-10-19 | 2017-04-26 | Panasonic Intellectual Property Management Co., Ltd. | Intercom system, server apparatus, and communication method |
US20180302517A1 (en) * | 2017-04-13 | 2018-10-18 | Guangdong Sanzhu Technology Co. Ltd. | Master-Slave Wireless Doorbell Intercom System |
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US20060035635A1 (en) * | 2004-08-16 | 2006-02-16 | Funai Electric Co., Ltd. | Intercom system |
CN101247447A (en) * | 2007-02-16 | 2008-08-20 | 新巨企业股份有限公司 | Security system with intelligent voice response and its voice response method |
CN101547380A (en) * | 2008-03-24 | 2009-09-30 | 清云科技大学 | Wireless entrance guard talkback system |
TWM350749U (en) * | 2008-06-04 | 2009-02-11 | Productivity Architect Co Ltd | Apparatus of multi-functional monitor/control system for building |
EP3160107A1 (en) * | 2015-10-19 | 2017-04-26 | Panasonic Intellectual Property Management Co., Ltd. | Intercom system, server apparatus, and communication method |
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