TWI634491B - Ticket refund system and method thereof - Google Patents

Ticket refund system and method thereof Download PDF

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TWI634491B
TWI634491B TW106117274A TW106117274A TWI634491B TW I634491 B TWI634491 B TW I634491B TW 106117274 A TW106117274 A TW 106117274A TW 106117274 A TW106117274 A TW 106117274A TW I634491 B TWI634491 B TW I634491B
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refund
ticket
signal
server
code
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TW106117274A
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TW201901537A (en
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陳淑真
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統一超商股份有限公司
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Abstract

一種退票方法,用以接收具有退票代碼之至少一票券的退票。退票方法包括:讀取至少一票券之退票代碼並產生對應退票代碼的掃描訊號;根據掃描訊號產生退票要求並取得至少一票券之票券資訊;將退票要求及票券資訊經由網路輸出至代收伺服器,藉以取得代收伺服器回傳之可退票訊號;根據可退票訊號產生包括觸發單元之退票成功確認畫面,且觸發單元被觸發後產生退票成功訊號;以及利用列印單元根據退票成功訊號,將退票成功的票券資訊列印在至少一紙張上。A refund method for receiving a refund of at least one ticket having a refund code. The refund method includes: reading a refund code of at least one ticket and generating a scan signal corresponding to the refund code; generating a refund request according to the scan signal and obtaining ticket information of at least one ticket; and outputting the refund request and the ticket information via the network To the collection server, to obtain the refundable signal of the return of the collection server; generate a refund confirmation screen including the trigger unit according to the refundable signal, and generate a refund success signal after the trigger unit is triggered; and use the printing unit according to the print unit The refund success signal prints the ticket information of the successful refund on at least one sheet of paper.

Description

退票系統及其方法Refund system and method thereof

本發明是有關於一種退票系統及其方法,特別是能夠在便利商店結帳櫃台直接進行退票之退票系統及其方法。The present invention relates to a refund system and method thereof, and more particularly to a refund system and method thereof that can directly refund a ticket at a convenience store checkout counter.

現今為使消費者能更為便利進行各種票券的購買,像是高鐵、台鐵或客運等交通票券,或是展覽、演唱會等活動票券,多種票券都可以至便利商店進行購票或取票。Nowadays, in order to make it easier for consumers to purchase various tickets, such as tickets for high-speed rail, Taiwan Railway or passenger transport, or tickets for exhibitions, concerts, etc., a variety of tickets can be purchased at convenience stores. Ticket or ticket collection.

當消費者已於便利商店進行取票後之票券,如果想要退票時部份票券可以在便利商店直接進行退票。現有之退票方式,需要消費者至設置於便利商店內之多媒體機進行操作退票。以台鐵車票退票為例做說明,消費者若欲將由便利商店取得之票券進行退票時,需要先至置於店內之多媒體機輸入各票券業者指定的相關資訊(例如票號或訂單編號)申請退票。在多媒體機印出具退票單據後,再持退票單據及票券正本至收銀櫃台進行退票作業。When the consumer has already made a ticket after picking up the ticket at the convenience store, if the ticket is to be refunded, part of the ticket can be directly refunded at the convenience store. The existing refund method requires the consumer to return the ticket to the multimedia machine installed in the convenience store. Take the ticket refund of the Taiwan Railway ticket as an example. If consumers want to refund the ticket obtained by the convenience store, they need to input the relevant information (such as ticket number or order) specified by each ticket manufacturer first in the multimedia machine placed in the store. No.) Apply for a refund. After printing the refunded receipt on the multimedia machine, the original of the refunded ticket and the ticket will be returned to the cashier counter for refund.

門市人員需刷讀退票單據上的條碼,並以肉眼判斷或確認退票單據上的票號與票券正本上的票號是否一致,若一致則回收票券並將款項退給消費者。The store personnel need to read the barcode on the refunded bill and visually judge or confirm whether the ticket number on the refunded bill is the same as the ticket number on the original ticket. If they match, the ticket is collected and the money is returned to the consumer.

然而,由於需要自行至多媒體機輸入相關資訊才能進行退票,對於不熟悉電子產品等操作方式的老人家來說實屬不便。且對於消費者來說若能省去此一步驟,也能節省許多時間。However, it is inconvenient for the elderly who are not familiar with the operation methods of electronic products because they need to input the relevant information to the multimedia machine. And if consumers can save this step, they can save a lot of time.

另外,由於需要經由門市人員利用肉眼判斷或確認退票單據上的票號與票券正本上的票號是否一致,當消費者所提供之票券正本非欲退票之票券,而門市人員未發現,則會導致票券回收錯誤而衍生後續問題。In addition, since it is necessary to use the naked eye to judge or confirm whether the ticket number on the refund ticket is consistent with the ticket number on the original ticket, when the ticket provided by the consumer is not the ticket to be refunded, the store personnel are not found. , it will lead to ticket recovery errors and follow-up issues.

有鑑於此,本發明於一實施例中提供一種退票系統用以接收具有退票代碼之至少一票券的退票。退票系統包括:讀取裝置、退票驗證模組、網路模組、退票成功確認模組、顯示單元以及列印單元。讀取裝置用以讀取退票代碼並產生對應退票代碼之掃描訊號。退票驗證模組連接讀取裝置,且根據掃描訊號產生退票要求並取得至少一票券之票券資訊。網路模組連接退票驗證模組,用以經由網路連結代收伺服器,並經由網路將票券資訊及退票要求輸出給代收伺服器藉以取得代收伺服器回傳之可退票訊號。退票成功確認模組連接網路模組,且可根據可退票訊號產生退票成功確認畫面。退票成功確認畫面包括觸發單元,觸發單元可用以產生退票成功訊號。顯示單元連接退票確認模組,用以顯示退票確認畫面。列印單元連接退票驗證模組及退票確認模組,且根據退票成功訊號將退票成功的票券資訊列印在至少一紙張上。In view of this, the present invention provides, in an embodiment, a refund system for receiving a refund of at least one ticket having a refund code. The refund system includes: a reading device, a refund verification module, a network module, a refund confirmation confirmation module, a display unit, and a printing unit. The reading device is configured to read the refund code and generate a scan signal corresponding to the refund code. The refund verification module is connected to the reading device, and generates a refund request according to the scan signal and obtains ticket information of at least one ticket. The network module is connected with a refund verification module for collecting the server via the network connection, and outputting the ticket information and the refund request to the collection server via the network to obtain the refundable signal of the return of the collection server. . The refund confirmation confirmation module is connected to the network module, and the refund confirmation confirmation screen can be generated according to the refundable ticket signal. The refund confirmation confirmation screen includes a trigger unit, and the trigger unit can be used to generate a refund success signal. The display unit is connected to the refund confirmation module for displaying the refund confirmation screen. The printing unit is connected to the refund verification module and the refund confirmation module, and prints the ticket information of the successful refund according to the refund success signal on at least one paper.

另外,本發明在一實施例中提供一種退票方法,用以接收具有退票代碼之至少一票券的退票。退票方法包括:讀取至少一票券之退票代碼並產生對應退票代碼的掃描訊號;根據掃描訊號產生退票要求並取得至少一票券之票券資訊;將退票要求及票券資訊經由網路輸出至代收伺服器,藉以取得代收伺服器回傳之可退票訊號;根據可退票訊號產生包括觸發單元之退票成功確認畫面,且觸發單元被觸發後產生退票成功訊號;以及利用列印單元根據退票成功訊號,將退票成功的票券資訊列印在至少一紙張上。Additionally, in one embodiment, the present invention provides a refund method for receiving a refund of at least one ticket having a refund code. The refund method includes: reading a refund code of at least one ticket and generating a scan signal corresponding to the refund code; generating a refund request according to the scan signal and obtaining ticket information of at least one ticket; and outputting the refund request and the ticket information via the network To the collection server, to obtain the refundable signal of the return of the collection server; generate a refund confirmation screen including the trigger unit according to the refundable signal, and generate a refund success signal after the trigger unit is triggered; and use the printing unit according to the print unit The refund success signal prints the ticket information of the successful refund on at least one sheet of paper.

透過上述的退票系統及退票方法,消費者要退票時不需要至多媒體機再另外操作以取得退票單據。只需要持欲退票之票券正本至收銀櫃台即可進行退票。由於退票相關的資料都會經由讀取退票代碼而取得,門市人員不需要再另外以肉眼判斷是否為退票單據上所載欲退票之票券。藉此,消費者可節省退票的手續及時間,門市人員亦不必擔心回收到的票券非退票單據上所載之票券而產生後續的客訴或帳務問題。Through the above-mentioned refund system and refund method, consumers do not need to go to the multimedia machine to obtain a refund ticket when they need to refund the ticket. You only need to take the original ticket of the ticket you want to refund to the cashier counter to refund the ticket. Since the information related to the refund is obtained by reading the refund code, the store personnel do not need to directly judge whether it is the ticket for the refund to be refunded on the refund receipt. In this way, the consumer can save the formalities and time for refunding the ticket, and the store personnel do not have to worry about the subsequent ticket complaint or accounting problem caused by the ticket on the non-refundable ticket.

請參閱第1圖及第2圖,第1圖為本發明第一實施例退票系統之示意圖,第2圖為本實施例退票系統之方塊圖。本實施例之退票系統10包括讀取裝置11、退票驗證模組12、網路模組13、退票成功確認模組14、顯示單元15以及列印單元16。退票驗證模組12連接讀取裝置11、網路模組13及列印單元16。退票成功確認模組14連接網路模組13、顯示單元15以及列印單元16。本實施例之退票系統10可為設置於實體店面中的銷售點終端裝置(POS)且可透過一網路20通信連接至代收伺服器30。代收伺服器30可由一至複數台電腦所組成,或者是結合於門市主機或總部主機內之伺服器模組。Please refer to FIG. 1 and FIG. 2 . FIG. 1 is a schematic diagram of a refund system according to a first embodiment of the present invention, and FIG. 2 is a block diagram of the refund system of the present embodiment. The refund system 10 of the present embodiment includes a reading device 11, a refund verification module 12, a network module 13, a refund success confirmation module 14, a display unit 15, and a printing unit 16. The refund verification module 12 is connected to the reading device 11, the network module 13, and the printing unit 16. The refund successful confirmation module 14 is connected to the network module 13, the display unit 15, and the printing unit 16. The refund system 10 of the present embodiment may be a point-of-sale terminal device (POS) disposed in a physical storefront and communicably connected to the collection server 30 via a network 20. The collection server 30 may be composed of one to a plurality of computers, or a server module incorporated in the mainframe host or the mainframe host.

於此,讀取裝置11可以為條碼讀取器。退票驗證模組12及退票成功確認模組14能由一個或多個處理元件所實現。前述之各處理元件可以是微處理器、微控制器、數位信號處理器、微型計算機、中央處理器、場編程閘陣列、可編程邏輯設備、狀態器、邏輯電路、類比電路、數位電路和/或任何基於操作指令操作信號(類比和/或數位)的設備,但在此並不對其限制。前述之網路模組13可為有線網路模組、無線網路模組或其組合。顯示單元15即為銷售點終端裝置的顯示螢幕,其可為觸控螢幕或一般顯示螢幕。前述之列印單元16可為熱感式或熱轉式印表機,且可為內建或是外接的印表機。Here, the reading device 11 can be a barcode reader. The refund verification module 12 and the refund success confirmation module 14 can be implemented by one or more processing elements. The aforementioned processing elements may be a microprocessor, a microcontroller, a digital signal processor, a microcomputer, a central processing unit, a field programming gate array, a programmable logic device, a state device, a logic circuit, an analog circuit, a digital circuit, and/or Or any device that operates on signals (analog and/or digits) based on operational instructions, but is not limited herein. The foregoing network module 13 can be a wired network module, a wireless network module, or a combination thereof. The display unit 15 is a display screen of the point-of-sale terminal device, which can be a touch screen or a general display screen. The aforementioned printing unit 16 can be a thermal or thermal transfer printer, and can be a built-in or external printer.

當消費者欲退票時,可直接持要退票的票券至實體門市,直接至收銀櫃台告知門市人員要進行退票。此時,可由門市人員操作銷售點終端裝置(即本實施例之退票系統10)來為消費者進行退票。在一些實施態樣中,若實體門市內設置有可供消費者自行操作使用之銷售點終端裝置,亦可由消費者自行操作進行退票。退票時可一次退一張票券,亦可一次退多張票券,接下來將先以門市人員操作退票系統10來退單一票券為例做說明。使用此退票系統10進行退票之票券,在票券上會具有為退票代碼,此退票代碼可為一維條碼、二維條碼等條碼的型式,亦可為其他可用讀取裝置11讀取的任意型式代碼。When the consumer wants to refund the ticket, he or she can directly hold the ticket to be refunded to the physical store, and directly to the cashier counter to inform the store personnel to refund the ticket. At this time, the sales point terminal device (i.e., the refund system 10 of the present embodiment) can be operated by the store personnel to refund the ticket for the consumer. In some implementations, if the physical outlet is provided with a point-of-sale terminal device that can be used by the consumer, the consumer can operate the refund. You can refund one ticket at a time when you refund the ticket, or you can refund more than one ticket at a time. Next, you will use the store staff to operate the refund system 10 to return a single ticket as an example. The ticket refunding system 10 uses the refund ticket, and the ticket has a refund code, which may be a barcode type such as a one-dimensional barcode or a two-dimensional barcode, or may be read by other available reading devices 11. Any type of code.

門市人員可透過點擊顯示單元15上之退票功能鍵來執行接下來的退票功能。在點擊退票功能鍵後,可透過讀取裝置11讀取在票券上的退票代碼並產生對應此退票代碼之掃描訊號。退票驗證模組12則會根據接收到的掃描訊號產生退票要求並取得票券之票券資訊。在此,在退票代碼中即會包含票券資訊,當讀取裝置11在讀取退票代碼時可同時讀取退票代碼中所包含的所有票券資訊,並轉為掃描訊號。而退票驗證模組12即會由掃描訊號中取得所需的票券之票券資訊。票券資訊可包括購票時間、原始購買店號/店名、商品編號、交易序號、訂位代號、訂單編號、起訖站、票號、票面金額、退票張數、退票手續費、實際退款金額或上述任意組合。The store personnel can perform the next refund function by clicking the refund function button on the display unit 15. After the refund function key is clicked, the refund code on the ticket can be read by the reading device 11 and a scan signal corresponding to the refund code can be generated. The refund verification module 12 generates a refund request according to the received scan signal and obtains ticket information of the ticket. Here, the ticket information is included in the refund code, and when the reading device 11 reads the refund code, all the ticket information included in the refund code can be simultaneously read and converted into a scan signal. The refund verification module 12 obtains the ticket information of the required ticket from the scan signal. Ticket information may include ticket purchase time, original purchase store number/store name, product number, transaction serial number, reservation code, order number, starting station, ticket number, face value, refund number, refund fee, actual refund amount Or any combination of the above.

網路模組13經由網路20將票券資訊及退票要求輸出給代收伺服器藉以取得代收伺服器回傳之可退票訊號。退票成功確認模組14會根據可退票訊號產生一退票成功確認畫面,並顯示於顯示單元15上。退票成功確認畫面可包括一觸發單元,觸發單元可例如為顯示「確認」文字之選擇按鍵。此觸發單元用以產生一退票成功訊號。當行市人員點擊此觸發單元後,即會產生對應退票確認之退票成功訊號。退票成功確認畫面中亦可包含票券之部分票券資訊,例如實際退款金額等,以便讓門市人員知道要退款給消費者的金額。The network module 13 outputs the ticket information and the refund request to the collection server via the network 20 to obtain the refundable signal returned by the collection server. The refund success confirmation module 14 generates a refund confirmation confirmation screen based on the refundable ticket signal and displays it on the display unit 15. The refund successful confirmation screen may include a trigger unit, which may be, for example, a selection button for displaying a "confirmation" text. The trigger unit is configured to generate a refund success signal. When the market personnel clicks on the trigger unit, a refund success signal corresponding to the refund confirmation is generated. The refund confirmation confirmation screen may also include part of the coupon information, such as the actual refund amount, in order to let the store personnel know the amount to be refunded to the consumer.

在完成退款並點擊觸發單元而產生退票成功訊號後,列印單元16將根據該退票成功訊號將退票成功的部分票券資訊列印在至少一紙張上,以提供給消費者做為退票完成之憑證或明細。After the refund is completed and the trigger unit is clicked to generate the refund success signal, the printing unit 16 prints part of the ticket information that the refund is successful according to the refund success signal on at least one paper to provide the consumer with the refund. Credential or details.

接著請同時參閱第1圖至第3圖,第3圖為使用第一實施例之退票系統所執行的退票方法之流程圖。當消費者持所要退票之票券至實體門市要進行退票時,門市人員可利用退票系統10之讀取裝置11讀取票券之退票代碼並產生對應退票代碼的掃描訊號(步驟S10)。接著,退票驗證模組12會根據掃描訊號產生退票要求並取得票券之票券資訊(步驟S11)。網路模組13將退票要求及票券資訊經由網路20輸出至代收伺服器30,藉以取得代收伺服器30回傳之可退票訊號(步驟S12)。在收到可退票訊號後,退票成功確認模組14即會根據可退票訊號產生包括觸發單元之退票成功確認畫面,且在觸發單元被觸發後產生退票成功訊號(步驟S13)。最後,即利用列印單元16根據退票成功訊號,將退票成功的票券資訊列印在至少一紙張上(步驟S14)。Next, please refer to FIG. 1 to FIG. 3 at the same time. FIG. 3 is a flow chart showing the refund method executed by the refund system of the first embodiment. When the consumer holds the ticket to be refunded to the physical store to be refunded, the store personnel can use the reading device 11 of the refund system 10 to read the refund code of the ticket and generate a scan signal corresponding to the refund code (step S10). Next, the refund verification module 12 generates a refund request based on the scan signal and obtains ticket information of the ticket (step S11). The network module 13 outputs the refund request and the ticket information to the collection server 30 via the network 20, so as to obtain the refundable signal returned by the collection server 30 (step S12). After receiving the refundable ticket signal, the refund successful confirmation module 14 generates a refund confirmation confirmation screen including the trigger unit according to the refundable ticket signal, and generates a refund success signal after the trigger unit is triggered (step S13). Finally, the printing unit 16 prints the ticket information of the successful refund on at least one sheet based on the refund success signal (step S14).

藉由本實施例之退票系統及退票方法,消費者要退票時不需要至多媒體機再另外操作以取得退票單據。只需要持欲退票之票券正本至收銀櫃台即可進行退票。由於退票相關的票券資訊都會經由讀取退票代碼而取得,門市人員不需要再另外以肉眼判斷所拿到的票券是否為退票單據上所載欲退票之票券。藉此,消費者可節省退票的手續及時間,門市人員亦不必擔心回收到的票券非退票單據上所載之票券而產生後續的客訴或帳務問題。With the refund system and the refund method of the embodiment, the consumer does not need to go to the multimedia machine to obtain the refund ticket when the ticket is refunded. You only need to take the original ticket of the ticket you want to refund to the cashier counter to refund the ticket. Since the ticket information related to the refund is obtained by reading the refund code, the store personnel do not need to additionally visually judge whether the ticket obtained is the ticket for the refund to be refunded on the refund receipt. In this way, the consumer can save the formalities and time for refunding the ticket, and the store personnel do not have to worry about the subsequent ticket complaint or accounting problem caused by the ticket on the non-refundable ticket.

接著請參閱第4圖、第5圖及第6圖,第4圖為本發明第二實施例退票系統之示意圖,第5圖為本實施例退票系統之方塊圖,第6圖為使用第二實施例之退票系統所執行的退票方法之流程圖。本實施例與第一實施例相同之系統架構及方法步驟將不再多加贅述。在本實施例中,退票系統10a包括讀取裝置11、退票驗證模組12、網路模組13、退票成功確認模組14、顯示單元15、列印單元16以及張數確認模組17。張數確認模組17連接讀取裝置11,且張數確認模組17亦能由一個或多個處理元件所實現。Please refer to FIG. 4, FIG. 5 and FIG. 6 , FIG. 4 is a schematic diagram of a refund system according to a second embodiment of the present invention, FIG. 5 is a block diagram of the refund system of the embodiment, and FIG. 6 is a second diagram. A flow chart of a refund method executed by the refund system of the embodiment. The system architecture and method steps of the embodiment which are the same as the first embodiment will not be described again. In the present embodiment, the refund system 10a includes a reading device 11, a refund verification module 12, a network module 13, a refund success confirmation module 14, a display unit 15, a printing unit 16, and a sheet number confirmation module 17. The number confirmation module 17 is connected to the reading device 11, and the number of sheets confirmation module 17 can also be realized by one or more processing elements.

本實施例與第一實施例不同之處在於,當門市人員在點擊退票功能鍵後,在顯示單元15上可進一步顯示輸入退票張數的張數確認畫面。門市人員可透過鍵盤輸入或是顯示單元15觸控輸入的方式輸入所要退票的張數。張數可為大於0的任意整數。在此以退2張票為例做說明。在張數確認模組17接收數量為2的退票數量後,讀取裝置11將讀取對應此退票數量的退票代碼。意即,門市人員若接到消費者要退2張票券,則是先輸入要退票的退票數量,再利用讀取裝置11分別讀取2張票券上的退票代碼 ,以取得各票券的票券資訊。The difference between this embodiment and the first embodiment is that when the salesperson clicks the refund function key, the number of sheets of the number of refunds can be further displayed on the display unit 15. The store personnel can input the number of tickets to be refunded by means of keyboard input or touch input of the display unit 15. The number of sheets can be any integer greater than zero. Here is an example of returning 2 tickets. After the number-of-sheets confirmation module 17 receives the number of refunds of the number 2, the reading device 11 reads the refund code corresponding to the number of refunds. That is to say, if the store personnel receives the customer to withdraw 2 tickets, the number of refunds to be refunded is first input, and then the reading device 11 respectively reads the refund codes on the two tickets to obtain the tickets. Ticket information.

在本實施例與第一實施例另一不同之處在於,本實施例中更包括一業者伺服器40透過網路20通信連接代收伺服器30。業者伺服器40可由一至複數台電腦所組成。當代收伺服器30收到退票要求及票券資訊後,會進一步傳送到業者伺服器40進行是否可退票之驗證。對於部分由實體門市代為進行取票或售票之票券,由於退票管道不止一種通常需要再經由委任代售之業者進行確認,以避免同一票券被多次退款。當業者伺服器40確認所接收之票券資訊為可退票之票券後,則傳送可退票訊號至代收伺服器30。代收伺服器30再將可退票訊號回傳至退票系統10a以進行後續流程。Another difference between this embodiment and the first embodiment is that the embodiment further includes a provider server 40 communicating with the server 30 via the network 20. The server 40 can be composed of one to a plurality of computers. After receiving the refund request and the ticket information, the contemporary receiving server 30 further transmits to the provider server 40 to verify whether the refund is possible. For tickets that are partially picked up or sold by the physical store, more than one type of refund pipe usually needs to be confirmed by the commissioner to avoid multiple refunds for the same ticket. After the operator server 40 confirms that the received ticket information is a refundable ticket, the refundable ticket signal is transmitted to the collection server 30. The collection server 30 then passes the refundable ticket back to the refund system 10a for subsequent processing.

在本實施例中是以一個業者伺服器40為例做說明,但業者伺服器40可同時存在多個,本發明不以此為限。若是消費者所欲退票的2張票券分別是屬於不同的業者,則代收伺服器30可根據所接收到的票券資訊來傳送退票要求及票券資訊至相對應的業者伺服器40進行退票確認。如此,也可使退票手續更為簡化,門市人員在執行退票作業時也可更為快速,而不需要確認各票券是否為相同業者或分多次來執行退票。In the embodiment, a server server 40 is taken as an example, but the server 40 can be multiple at the same time, and the invention is not limited thereto. If the two tickets for which the consumer wants to refund the ticket belong to different operators, the collection server 30 can transmit the refund request and the ticket information to the corresponding operator server 40 according to the received ticket information. Refund confirmation. In this way, the refund procedure can be simplified, and the store personnel can also perform the refunding operation more quickly, without having to confirm whether the tickets are the same or multiple times to execute the refund.

而在方法流程中,第一實施例之步驟S10在本實施例中包括張數確認模組17接收退票數量(步驟S101),再利用讀取裝置11讀取對應退票數量之退票代碼,並產生對應退票代碼的掃描訊號(步驟S102)。接著再接到步驟S11續行後續步驟。In the method flow, the step S10 of the first embodiment includes the number-of-reports confirmation module 17 to receive the number of refunds (step S101), and then the reading device 11 reads the refund code corresponding to the number of refunds, and generates Corresponding to the scan signal of the refund code (step S102). Then, the process proceeds to step S11 to continue the subsequent steps.

另外,第一實施例之步驟12在本實施例中則是進一步包括下述步驟。在步驟S11後將由網路模組13經由網路20輸出退票要求及票券資訊至代收伺服器30(步驟S121)。代收伺服器30經由網路20輸出退票要求及票券資訊至業者伺服器40(步驟S122)。接著,業者伺服器40根據退票要求,確認票券資訊所對應之票券為可退票後,經由網路20傳送可退票訊號至代收伺服器30(步驟S123)。隨後,代收伺服器30經由網路20接收並傳送可退票訊號至退票系統10a(步驟S124)。接下來則是同樣接到步驟S13續行後續步驟,在此則不再贅述。In addition, step 12 of the first embodiment further includes the following steps in this embodiment. After step S11, the network module 13 outputs the refund request and the ticket information to the collection server 30 via the network 20 (step S121). The collection server 30 outputs the refund request and the ticket information to the provider server 40 via the network 20 (step S122). Next, the provider server 40 confirms that the ticket corresponding to the ticket information is a refundable ticket based on the refund request, and transmits the refundable ticket to the collection server 30 via the network 20 (step S123). Subsequently, the collection server 30 receives and transmits the refundable ticket to the refund system 10a via the network 20 (step S124). Next, the subsequent steps are also continued in step S13, and will not be described again here.

接著請參閱第7圖、第8圖及第9圖,第7圖為本發明第三實施例退票系統之示意圖,第8圖為本實施例退票系統之方塊圖,第9圖為使用第三實施例之退票系統所執行的退票方法之流程圖。本實施例與第一實施例相同之系統架構及方法步驟將不再多加贅述。在本實施例中,票券上之退票代碼中包括退票致能碼。退票系統10b包括讀取裝置11、退票驗證模組12、網路模組13、退票成功確認模組14、顯示單元15、列印單元16以及退票模組18。退票模組18連接讀取裝置11、退票驗證模組12及顯示單元15,且退票模組18亦能由一個或多個處理元件所實現。Please refer to FIG. 7 , FIG. 8 and FIG. 9 , FIG. 7 is a schematic diagram of a refund system according to a third embodiment of the present invention, FIG. 8 is a block diagram of the refund system of the embodiment, and FIG. 9 is a third diagram. A flow chart of a refund method executed by the refund system of the embodiment. The system architecture and method steps of the embodiment which are the same as the first embodiment will not be described again. In this embodiment, the refund code on the ticket includes a refund enable code. The refund system 10b includes a reading device 11, a refund verification module 12, a network module 13, a refund success confirmation module 14, a display unit 15, a printing unit 16, and a refund module 18. The refund module 18 is connected to the reading device 11, the refund verification module 12 and the display unit 15, and the refund module 18 can also be implemented by one or more processing elements.

在本實施例中,與第一實施例不同之處在於,退票模組18會根據讀取裝置11所讀取到的退票致能碼產生一退票畫面並顯示於顯示單元15。在退票畫面中包括另一觸發單元,此另一觸發單元可例如為顯示「確認」文字之選擇按鍵。此另一觸發單元用以產生一確認退票訊號並傳送至退票驗證模組12。當行市人員點擊此另一觸發單元後,即是確認要進入退票流程,此訊號則會再傳送到退票驗證模組12來執行後續的驗證、確認等。當消費者持欲退票券至門市要進行退票時,門市人員不需要先點擊顯示單元15上之退票功能鍵才能執行接下來的退票功能。在退票代碼中即包括退票致能碼。當讀取裝置11讀取退票代碼所產生之掃描訊號經解析發現具有此退票致能碼即會確認是否要開始進入退票流程。藉此更進一步節省門市人員的操作手續。In the present embodiment, the difference from the first embodiment is that the refund module 18 generates a refund screen based on the refund enable code read by the reading device 11 and displays it on the display unit 15. Another trigger unit is included in the refund screen, and the other trigger unit may be, for example, a selection button for displaying a "confirmation" text. The other trigger unit is configured to generate a confirmation refund signal and transmit it to the refund verification module 12. When the market personnel clicks on the other trigger unit, it is confirmed that the refund process is to be entered, and the signal is transmitted to the refund verification module 12 to perform subsequent verification, confirmation, and the like. When the consumer wants to refund the ticket to the store, the store personnel do not need to click the refund function button on the display unit 15 to perform the next refund function. The refund enable code is included in the refund code. When the scan signal generated by the reading device 11 reading the refund code is parsed and found to have the refund enable code, it will confirm whether or not to start the refund process. This will further save the operating procedures of the store personnel.

而在方法流程中,與第一實施例不同之處在於,在本實施例中步驟S10後,將退票模組18將根據掃描訊號之退票致能碼產生包括另一觸發單元之退票畫面,且另一觸發單元被觸發後產生確認退票訊號(步驟S10’)。接著再接到步驟S11續行後續步驟。In the method flow, the difference from the first embodiment is that after the step S10 in the embodiment, the refund module 18 generates a refund screen including another trigger unit according to the refund enable code of the scan signal, and After another trigger unit is triggered, a confirmation refund signal is generated (step S10'). Then, the process proceeds to step S11 to continue the subsequent steps.

接著請參閱第10圖、第11圖、第12A圖及第12B圖,第10圖為本發明第四實施例退票系統之示意圖,第11圖為本實施例退票系統之方塊圖,第12A圖及第12B圖分別為使用第四實施例之退票系統所執行的退票方法之流程圖(一)及(二)。本實施例與第三實施例近似,都是不需要由門市人員先點擊顯示單元15上之退票功能鍵才能執行接下來的退票功能。而是可透過在退票代碼中即包括的退票致能碼來啟動退票流程。當讀取裝置11讀取退票代碼所產生之掃描訊號經解析發現具有此退票致能碼即會確認是否要開始進入退票流程。因此,本實施例與第三實施例相同之系統架構及方法步驟將不再多加贅述。另外,在本實施例中還包括第二實施例所述之張數確認模組17,以進一步可提供一次退複數張票之流程,而相關之系統架構及方法步驟亦與第二實施例相同,在此亦不再另外贅述。Please refer to FIG. 10, FIG. 11 , FIG. 12A and FIG. 12B , FIG. 10 is a schematic diagram of a refund system according to a fourth embodiment of the present invention, and FIG. 11 is a block diagram of the refund system of the embodiment, FIG. 12A And FIG. 12B is a flow chart (1) and (2) of the refund method executed by the refund system of the fourth embodiment, respectively. This embodiment is similar to the third embodiment in that it is not necessary for the store personnel to first click the refund function button on the display unit 15 to perform the next refund function. Instead, the refund process can be initiated by the refund enable code included in the refund code. When the scan signal generated by the reading device 11 reading the refund code is parsed and found to have the refund enable code, it will confirm whether or not to start the refund process. Therefore, the same system architecture and method steps of the embodiment as the third embodiment will not be described again. In addition, in the embodiment, the number-of-sheets confirmation module 17 described in the second embodiment is further included, so as to further provide a process of returning a plurality of tickets, and the related system architecture and method steps are also the same as the second embodiment. It will not be repeated here.

如第11圖所示,本實施例之退票系統10c包括讀取裝置11、退票驗證模組12、網路模組13、退票成功確認模組14、顯示單元15、列印單元16、張數確認模組17以及退票模組18。在本實施例中與第三實施例不同之處在於退票模組18會連接張數確認模組17,當退票模組18產生確認退票訊號後會先傳送至張數確認模組17,以接收所要進行退票的退票數量。As shown in FIG. 11, the refund system 10c of the present embodiment includes a reading device 11, a refund verification module 12, a network module 13, a refund success confirmation module 14, a display unit 15, a printing unit 16, and a number of sheets. The confirmation module 17 and the refund module 18 are confirmed. In the present embodiment, the difference from the third embodiment is that the refund module 18 is connected to the number-of-sheets confirmation module 17. When the refund module 18 generates the confirmation ticket refund signal, it will first transmit to the number-of-sheet confirmation module 17 to receive The number of refunds to be refunded.

另外,如第10圖所示,本實施例包括代收伺服器30、業者伺服器40以及代售伺服器50。代售伺服器50經由網路20通信連接代收伺服器30及業者伺服器40。當代收伺服器30收到退票要求及票券資訊後,代收伺服器30先傳送退票要求及票券資訊至代售伺服器50。而代售伺服器50再傳送退票要求及票券資訊至業者伺服器40以取得業者伺服器40回傳之可退票訊號。此時,代售伺服器50將根據可退票訊號及票券資訊產生一三段條碼並同時傳送可退票訊號及三段條碼至代收伺服器30。代收伺服器30同時傳送可退票訊號及三段條碼至退票系統10c的網路模組13。Further, as shown in FIG. 10, the present embodiment includes a collection server 30, an operator server 40, and a sales server 50. The sales server 50 communicatively connects the collection server 30 and the provider server 40 via the network 20. After the receiving server 30 receives the refund request and the ticket information, the collecting server 30 first transmits the refund request and the ticket information to the sales server 50. The sales server 50 then transmits the refund request and the ticket information to the provider server 40 to obtain the refundable ticket signal returned by the provider server 40. At this time, the sales server 50 will generate a three-segment barcode according to the refundable ticket signal and the ticket information, and simultaneously transmit the refundable ticket signal and the three-segment barcode to the collection server 30. The collection server 30 simultaneously transmits the refundable signal and the three-segment barcode to the network module 13 of the refund system 10c.

而在退票成功確認之後,網路模組13經由網路20傳送退票成功訊號至代收伺服器30,代收伺服器30則接收並傳送退票成功訊號至代售伺服器50。隨後,代售伺服器50接收退票成功訊號並傳送退票成功訊號及三段條碼至業者伺服器40進行備存。After the refund is successfully confirmed, the network module 13 transmits the refund success signal to the collection server 30 via the network 20, and the collection server 30 receives and transmits the refund success signal to the sales server 50. Subsequently, the sales server 50 receives the refund success signal and transmits the refund success signal and the three-segment barcode to the dealer server 40 for storage.

對於利用實體門市之多媒體機所購買或取得之票券,會由多媒體機所通信連接之代售伺服器50進一步進行票券之發售及控管。為使多媒體上可供販售或取票之票券數目正確,則是可再經由代售伺服器50之確認,以便讓需要票券的消費者能購買被退票後之票券。For the ticket purchased or obtained by the multimedia device of the physical store, the sales agent 50 connected by the multimedia machine will further issue and control the ticket. In order to make the number of tickets available for sale or ticket collection in the multimedia correct, it can be confirmed by the sales agent 50 to allow the consumer who needs the ticket to purchase the ticket after the refund.

而在方法流程中,請同時參閱第10圖至第12B圖,第三實施例之步驟S10在本實施例中則進一步包括以下步驟。由讀取裝置11讀取票券之退票代碼(步驟S103)。若退票代碼中包括退票致能碼,退票模組18即根據退票代碼之退票致能碼產生包括另一觸發單元之退票畫面,且另一觸發單元被觸發後產生確認退票訊號(步驟S104)。接著,退票模組18將退票訊號傳送至張數確認模組17,張數確認模組17則根據確認退票訊號接收退票數量(步驟S105)。在確認要退票的張數後,則是再次由讀取裝置11讀取對應退票數量的退票代碼並產生對應退票代碼的掃描訊號(步驟S106)。隨後再接到步驟S11續行後續步驟。In the method flow, please refer to FIG. 10 to FIG. 12B at the same time. Step S10 of the third embodiment further includes the following steps in this embodiment. The ticket refund code of the ticket is read by the reading device 11 (step S103). If the refund code includes the refund enable code, the refund module 18 generates a refund screen including another trigger unit according to the refund enable code of the refund code, and another trigger unit is triggered to generate the confirmation refund signal (step S104). Next, the refund module 18 transmits the refund signal to the number confirmation module 17, and the number confirmation module 17 receives the refund amount based on the confirmation refund signal (step S105). After confirming the number of sheets to be refunded, the reading device 11 reads the refund code corresponding to the number of refunds again and generates a scan signal corresponding to the refund code (step S106). Then, the process proceeds to step S11 to continue the subsequent steps.

另外,第三實施例之步驟S12在本實施例中包括以下步驟。在步驟S11後將由網路模組13經由網路20輸出退票要求及票券資訊至代收伺服器30(步驟S125)。代收伺服器30經由網路20輸出退票要求及票券資訊至代售伺服器50(步驟S126)。隨後,代售伺服器50經由網路20輸出退票要求及票券資訊至業者伺服器40(步驟S127)。業者伺服器40根據退票要求,確認票券資訊所對應之票券為可退票後,經由網路20傳送可退票訊號至代售伺服器50(步驟S128)。代售伺服器50根據可退票訊號及票券資訊產生三段條碼,並傳送可退票訊號及三段條碼至代收伺服器30(步驟S129)。接著,代收伺服器經由網路20接收並傳送可退票訊號及三段條碼至退票系統10(步驟S130)。接下來則是同樣接到步驟S13續行後續步驟,在此則不再贅述。In addition, the step S12 of the third embodiment includes the following steps in the present embodiment. After step S11, the network module 13 outputs the refund request and ticket information to the collection server 30 via the network 20 (step S125). The collection server 30 outputs the refund request and ticket information to the sales server 50 via the network 20 (step S126). Subsequently, the sales server 50 outputs the refund request and the ticket information to the provider server 40 via the network 20 (step S127). The merchant server 40 confirms that the ticket corresponding to the ticket information is a refundable ticket based on the refund request, and transmits the refundable ticket to the sales server 50 via the network 20 (step S128). The sales server 50 generates three pieces of barcodes based on the refundable ticket signal and the ticket information, and transmits the refundable ticket signal and the three-segment barcode to the collection server 30 (step S129). Next, the collection server receives and transmits the refundable ticket and the three-segment barcode to the refund system 10 via the network 20 (step S130). Next, the subsequent steps are also continued in step S13, and will not be described again here.

在本實施例中,當完成步驟S13或步驟S14後(在此以步驟S14後做說明),可經由網路20傳送退票成功訊號至代收伺服器30(步驟S15)。代收伺服器30接收送傳送退票成功訊號至代售伺服器50(步驟S16)。最後,代售伺服器50接收退票成功訊號並傳送退票成功訊號及三段條碼至業者伺服器40(步驟S17)。In this embodiment, after step S13 or step S14 is completed (hereafter described as step S14), the refund success signal can be transmitted to the collection server 30 via the network 20 (step S15). The collection server 30 receives the delivery delivery refund success signal to the sales server 50 (step S16). Finally, the sales server 50 receives the refund success signal and transmits the refund success signal and the three-segment barcode to the operator server 40 (step S17).

雖然本發明以前述之實施例揭露如上,然其並非用以限定本發明,任何熟習相像技術者,在不脫離本發明之精神和範圍內,當可作些許之更動與潤飾,因此本發明之專利保護範圍須視本說明書所附之申請專利範圍所界定者為準。While the present invention has been described above in the foregoing embodiments, it is not intended to limit the invention, and the invention may be modified and modified without departing from the spirit and scope of the invention. The scope of patent protection shall be subject to the definition of the scope of the patent application attached to this specification.

10、10a、10b、10c‧‧‧退票系統10, 10a, 10b, 10c‧‧‧ refund system

11‧‧‧讀取裝置11‧‧‧Reading device

12‧‧‧退票驗證模組12‧‧‧Refund verification module

13‧‧‧網路模組13‧‧‧Network Module

14‧‧‧退票成功確認模組14‧‧‧Refund successful confirmation module

15‧‧‧顯示單元15‧‧‧Display unit

16‧‧‧列印單元16‧‧‧Printing unit

17‧‧‧張數確認模組17‧‧‧ number confirmation module

18‧‧‧退票模組18‧‧‧Refunding module

20‧‧‧網路20‧‧‧Network

30‧‧‧代收伺服器30‧‧‧Collection server

40‧‧‧業者伺服器40‧‧‧Business Server

50‧‧‧代售伺服器50‧‧‧Sale server

S10‧‧‧讀取票券之退票代碼並產生對應退票代碼的掃描訊號S10‧‧‧Read the refund code of the ticket and generate a scan signal corresponding to the refund code

S10’‧‧‧根據掃描訊號之退票致能碼產生包括另一觸發單元之退票畫面,且另一觸發單元被觸發後產生確認退票訊號S10'‧‧‧ generates a refund screen including another trigger unit according to the refund code of the scan signal, and another confirmation unit is triggered to generate a confirmation refund signal

S101‧‧‧接收退票數量S101‧‧‧Received refunds

S102‧‧‧讀取對應退票數量之退票代碼,並產生對應退票代碼的掃描訊號S102‧‧‧Read the refund code corresponding to the number of refunds and generate a scan signal corresponding to the refund code

S103‧‧‧讀取票券之退票代碼S103‧‧‧Check the ticket refund code

S104‧‧‧根據退票代碼之退票致能碼產生包括另一觸發單元之退票畫面,且另一觸發單元被觸發後產生確認退票訊號S104‧‧‧ Generate a refund screen including another trigger unit according to the refund code of the refund code, and generate a confirmation refund signal after another trigger unit is triggered

S105‧‧‧根據確認退票訊號接收退票數量S105‧‧‧Receive the number of refunds based on the confirmed refund signal

S106‧‧‧讀取對應退票數量的退票代碼並產生對應退票代碼的掃描訊號S106‧‧‧Read the refund code corresponding to the number of refunds and generate a scan signal corresponding to the refund code

S11‧‧‧根據掃描訊號產生退票要求並取得票券之票券資訊S11‧‧‧ Generate ticket refund request based on scanned signals and obtain coupon information for tickets

S12‧‧‧將退票要求及票券資訊經由網路輸出至代收伺服器,藉以取得代收伺服器回傳之可退票訊號S12‧‧‧Send the refund request and ticket information to the collection server via the network, so as to obtain the refundable signal returned by the collection server

S121‧‧‧經由網路輸出退票要求及票券資訊至代收伺服器S121‧‧‧ Output refund request and ticket information to the collection server via the network

S122‧‧‧經由網路輸出退票要求及票券資訊至業者伺服器S122‧‧‧ Output refund request and ticket information to the server via the network

S123‧‧‧業者伺服器根據退票要求,確認票券資訊所對應之票券為可退票後,經由網路傳送可退票訊號至代收伺服器The S123‧‧‧ server server confirms that the ticket corresponding to the ticket information is refundable after the refund request, and transmits the refundable ticket to the collection server via the network.

S124‧‧‧代收伺服器經由網路接收並傳送可退票訊號S124‧‧‧ receiving server receives and transmits the refundable signal via the network

S125‧‧‧經由網路輸出退票要求及票券資訊至代收伺服器S125‧‧‧ Output refund request and ticket information to the collection server via the network

S126‧‧‧代收伺服器經由網路輸出退票要求及票券資訊至代售伺服器The S126‧‧‧ receiving server outputs the refund request and ticket information to the sales server via the network.

S127‧‧‧代售伺服器經由網路輸出退票要求及票券資訊至業者伺服器S127‧‧‧Sale server sends refund request and ticket information to the server via the network

S128‧‧‧業者伺服器根據退票要求,確認票券資訊所對應之票券為可退票後,經由網路傳送可退票訊號至代售伺服器The S128‧‧‧ server server confirms that the ticket corresponding to the ticket information is refundable after the ticket refund request, and transmits the refundable ticket signal to the sales server via the network.

S129‧‧‧代售伺服器根據可退票訊號及票券資訊產生三段條碼,並傳送可退票訊號及三段條碼至代收伺服器The S129‧‧‧ server sells three pieces of barcodes based on the refundable ticket and ticket information, and transmits the refundable signal and the three-segment barcode to the collection server.

S130‧‧‧代收伺服器經由網路接收並傳送可退票訊號及三段條碼The S130‧‧‧ receiving server receives and transmits the refundable signal and the three-segment barcode through the network.

S13‧‧‧根據可退票訊號產生包括觸發單元之退票成功確認畫面,且在觸發單元被觸發後產生退票成功訊號S13‧‧‧ Generates a refund confirmation confirmation screen including the trigger unit according to the refundable ticket signal, and generates a refund success signal after the trigger unit is triggered

S14‧‧‧利用列印單元根據退票成功訊號,將退票成功的票券資訊列印在至少一紙張上S14‧‧‧Using the printing unit to print the ticket information of the successful refund on at least one paper according to the successful refund signal

S15‧‧‧經由網路傳送退票成功訊號至代收伺服器S15‧‧‧Send the refund success signal to the collection server via the network

S16‧‧‧代收伺服器接收送傳送退票成功訊號至代售伺服器S16‧‧‧ Receiving server receives and sends the return ticket success signal to the sales server

S17‧‧‧代售伺服器接收退票成功訊號並傳送退票成功訊號及三段條碼至業者伺服器The S17‧‧‧ sales server receives the refund success signal and transmits the refund success signal and the three-segment barcode to the operator server.

[第1圖] 為本發明第一實施例退票系統之示意圖; [第2圖] 為本發明第一實施例退票系統之方塊圖; [第3圖] 為使用第一實施例之退票系統所執行的退票方法之流程圖; [第4圖] 為本發明第二實施例退票系統之示意圖; [第5圖] 為本發明第二實施例退票系統之方塊圖; [第6圖] 為使用第二實施例之退票系統所執行的退票方法之流程圖; [第7圖] 為本發明第三實施例退票系統之示意圖; [第8圖] 為本發明第三實施例退票系統之方塊圖; [第9圖] 為使用第三實施例之退票系統所執行的退票方法之流程圖; [第10圖] 為本發明第四實施例退票系統之示意圖; [第11圖] 為本發明第四實施例退票系統之方塊圖; [第12A圖] 為使用第四實施例之退票系統所執行的退票方法之流程圖(一); [第12B圖] 為使用第四實施例之退票系統所執行的退票方法之流程圖(二)。[FIG. 1] A schematic diagram of a refund system according to a first embodiment of the present invention; [Fig. 2] is a block diagram of a refund system according to a first embodiment of the present invention; [Fig. 3] is a use of the refund system of the first embodiment A flowchart of a refund method executed; [Fig. 4] is a schematic diagram of a refund system according to a second embodiment of the present invention; [Fig. 5] is a block diagram of a refund system according to a second embodiment of the present invention; [Fig. 6] A flowchart of a refund method executed by the refund system of the second embodiment; [Fig. 7] is a schematic diagram of a refund system according to a third embodiment of the present invention; [Fig. 8] is a block diagram of a refund system according to a third embodiment of the present invention [Fig. 9] is a flowchart of a refund method executed by using the refund system of the third embodiment; [Fig. 10] is a schematic diagram of a refund system according to a fourth embodiment of the present invention; [Fig. 11] Block diagram of the four embodiment refund system; [Fig. 12A] is a flow chart (1) of the refund method executed by the refund system of the fourth embodiment; [Fig. 12B] is the use of the refund system of the fourth embodiment Flow chart of the executed refund method (2).

Claims (13)

一種退票系統,用以接收具有一退票代碼之至少一票券的退票,該退票代碼包括一退票致能碼,該退票系統包括:一讀取裝置,用以讀取該退票代碼並產生對應該退票代碼之一掃描訊號;一退票驗證模組,連接該讀取裝置,根據該掃描訊號產生一退票要求並取得該至少一票券之一票券資訊;一網路模組,連接該退票驗證模組,用以經由一網路連結一代收伺服器,並經由該網路將該票券資訊及該退票要求輸出給該代收伺服器藉以取得該代收伺服器回傳之一可退票訊號;一退票成功確認模組,連接該網路模組,根據該可退票訊號產生一退票成功確認畫面,該退票成功確認畫面包括一觸發單元,其中該觸發單元用以產生一退票成功訊號;一顯示單元,連接該退票成功確認模組,用以顯示該退票確認畫面;一列印單元,連接該退票驗證模組及該退票成功確認模組,根據該退票成功訊號將退票成功的該票券資訊列印在至少一紙張上;以及一退票模組,連接該讀取裝置、該退票驗證模組及該顯示單元,該退票模組根據該讀取裝置所讀取到的該退票致能碼產生一退票畫面並顯示於該顯示單元,該退票畫面包括另一觸發單元,其中該另一觸發單元用以產生一確認退票訊號並傳送至該退票驗證模組。 A refund system for receiving a refund of at least one ticket having a refund code, the refund code including a refund enable code, the refund system comprising: a reading device for reading the refund code and generating corresponding One of the refund code scanning signals; a refund verification module, connected to the reading device, generating a refund request according to the scan signal and obtaining one of the at least one ticket information; and a network module connecting the refund verification a module for connecting a server to the server via a network, and outputting the ticket information and the refund request to the collection server via the network to obtain a refundable ticket for the collection server return a vouch-up success confirmation module, which is connected to the network module, and generates a refund successful confirmation screen according to the refundable ticket signal. The refund successful confirmation screen includes a trigger unit, wherein the trigger unit is configured to generate a refund success signal; a display unit, connected to the refund successful confirmation module, for displaying the refund confirmation screen; a printing unit, connecting the refund verification module and the refund is successful The module, according to the refund success signal, printing the ticket information of the refunded ticket on at least one paper; and a refund module connecting the reading device, the refund verification module and the display unit, the refund module Generating a refund screen according to the refund enable code read by the reading device, and displaying the refund screen, the display unit, the another trigger unit, wherein the other trigger unit is configured to generate a confirmation refund signal and transmit To the refund verification module. 如請求項1所述之退票系統,更包括一張數確認模組,連接該讀取裝置,該張數確認模組接收一退票數量,該讀取裝置讀取對應該退票數量的該退票代碼。 The refund system as claimed in claim 1 further includes a number confirmation module connected to the reading device, the number confirmation module receiving a refund amount, and the reading device reading the refund code corresponding to the number of refunds . 如請求項1所述之退票系統,更包括一業者伺服器通信連接該代收伺服器,該代收伺服器傳送該退票要求及該票券資訊至該業者伺服器以取得該業者伺服器回傳之該可退票訊號。 The refund system of claim 1, further comprising a server communication connection to the collection server, the collection server transmitting the refund request and the ticket information to the provider server to obtain the server server back Pass the refundable signal. 如請求項3所述之退票系統,更包括一代售伺服器通信連接該代收伺服器及該業者伺服器,該代收伺服器傳送該退票要求及該票券資訊至該代售伺服器,該代售伺服器傳送該退票要求及該票券資訊至該業者伺服器以取得該業者伺服器回傳之該可退票訊號,且該代售伺服器根據該可退票訊號及該票券資訊產生一三段條碼並同時傳送該可退票訊號及該三段條碼至該代收伺服器,該代收伺服器同時傳送該可退票訊號及該三段條碼至該網路模組。 The refunding system as claimed in claim 3, further comprising: a sales server communication connection connecting the collection server and the server, the collection server transmitting the refund request and the ticket information to the sales server The sales server transmits the refund request and the ticket information to the server to obtain the refundable signal returned by the provider server, and the sales server is based on the refundable signal and the ticket information. A three-segment barcode is generated and the refundable ticket signal and the three-segment barcode are simultaneously transmitted to the collection server, and the collection server simultaneously transmits the refundable ticket signal and the three-segment barcode to the network module. 如請求項4所述之退票系統,其中該網路模組經由該網路傳送該退票成功訊號至該代收伺服器,該代收伺服器接收並傳送該退票成功訊號至該代售伺服器,該代售伺服器接收該退票成功訊號並傳送該退票成功訊號及該三段條碼至該業者伺服器。 The refund system of claim 4, wherein the network module transmits the refund success signal to the collection server via the network, and the collection server receives and transmits the refund success signal to the sales server. The sales server receives the refund success signal and transmits the refund success signal and the three-segment barcode to the operator server. 如請求項1所述之退票系統,其中該票券資訊包括購票時間、原始購買店號/店名、商品編號、交易序號、訂位代號、訂單編號、起訖站、票號、票面金額、退票張數、退票手續費、實際退款金額或上述任意組合。 The refund system as claimed in claim 1, wherein the ticket information includes a ticket purchase time, an original purchase store number/store name, a product number, a transaction serial number, a reservation code, an order number, a starting station, a ticket number, a face value, and a refund. Number of sheets, refund fee, actual refund amount or any combination of the above. 一種退票方法,用以接收具有一退票代碼之至少一票券的退票,該退票方法包括:讀取該至少一票券之該退票代碼並產生對應該退票代碼的一掃描訊號;根據該掃描訊號之一退票致能碼產生包括另一觸發單元之一退票畫面,且該另一觸發單元被觸發後產生一確認退票訊號;根據該掃描訊號產生一退票要求並取得該至少一票券之一票券資訊;將該退票要求及該票券資訊經由一網路輸出至一代收伺服器,藉以取得該代收伺服器回傳之一可退票訊號;根據該可退票訊號產生包括一觸發單元之一退票成功確認畫面,且該觸發單元被觸發後產生一退票成功訊號;以及利用一列印單元根據該退票成功訊號,將退票成功的該票券資訊列印在至少一紙張上。 a refund method for receiving a refund of at least one ticket having a refund code, the refund method comprising: reading the refund code of the at least one ticket and generating a scan signal corresponding to the refund code; according to the scan signal One of the refund enable codes generates a refund screen including one of the other trigger units, and the other trigger unit is triggered to generate a confirmation refund signal; generating a refund request according to the scan signal and obtaining one of the at least one ticket The voucher information; the refund request and the ticket information are output to a collection server via a network, so as to obtain one of the refundable signals returned by the collection server; and the triggering signal generation includes a trigger unit a refund success confirmation screen, and the trigger unit is triggered to generate a refund success signal; and the stamp information succeeded in printing the ticket information on the at least one paper according to the refund success signal by using a printing unit. 如請求項7所述之退票方法,其中讀取該至少一票券之該退票代碼並產生對應該退票代碼的該掃描訊號的步驟,包括:接收一退票數量;以及讀取對應該退票數量之該退票代碼,並產生對應該退票代碼的該掃描訊號。 The refund method of claim 7, wherein the step of reading the refund code of the at least one ticket and generating the scan signal corresponding to the refund code comprises: receiving a refund amount; and reading the corresponding refund amount The refund code and the scan signal corresponding to the refund code. 一種退票方法,用以接收具有一退票代碼之至少一票券的退票,該退票方法包括:讀取該至少一票券之該退票代碼; 根據該退票代碼之一退票致能碼產生包括另一觸發單元之一退票畫面,且該另一觸發單元被觸發後產生一確認退票訊號;根據該確認退票訊號接收一退票數量;讀取對應該退票數量的該退票代碼並產生對應該退票代碼的該掃描訊號;根據該掃描訊號產生一退票要求並取得該至少一票券之一票券資訊;將該退票要求及該票券資訊經由一網路輸出至一代收伺服器,藉以取得該代收伺服器回傳之一可退票訊號;根據該可退票訊號產生包括一觸發單元之一退票成功確認畫面,且該觸發單元被觸發後產生一退票成功訊號;以及利用一列印單元根據該退票成功訊號,將退票成功的該票券資訊列印在至少一紙張上。 a refund method for receiving a refund of at least one ticket having a refund code, the refund method comprising: reading the refund code of the at least one ticket; Retrieving the ticket enable code according to one of the refund codes to generate a refund screen including one of the trigger units, and the other trigger unit is triggered to generate a confirmation refund signal; receiving a refund amount according to the confirmation refund signal; The refunding code of the refunding number and the scanning signal corresponding to the refunding code; generating a refund request according to the scanning signal and obtaining one of the at least one ticket information; the refund request and the ticket information are transmitted through the network The road is outputted to a generation receiving server, so as to obtain one of the refundable signals returned by the receiving server; generating a refund confirmation confirmation screen including one of the triggering units according to the refundable signal, and the triggering unit is triggered to generate a The refund success signal; and using a printing unit to print the ticket information of the successful refund on at least one paper according to the refund success signal. 如請求項7或9所述之退票方法,其中將該退票要求及該票券資訊經由該網路輸出至該代收伺服器,藉以取得該代收伺服器回傳之該可退票訊號的步驟,包括:經由該網路輸出該退票要求及該票券資訊至該代收伺服器;該代收伺服器經由該網路輸出該退票要求及該票券資訊至一業者伺服器;該業者伺服器根據該退票要求,確認該票券資訊所對應之該至少一票券為可退票後,經由該網路傳送該可退票訊號至該代收伺服器;以及該代收伺服器經由該網路接收並傳送該可退票訊號。 The method of claim 7 or claim 9, wherein the refund request and the ticket information are output to the collection server via the network, so as to obtain the step of returning the refundable signal by the collection server The method includes: outputting the refund request and the ticket information to the collection server via the network; the collection server outputs the refund request and the ticket information to the operator server via the network; the operator servo According to the refund request, after confirming that the at least one ticket corresponding to the ticket information is a refundable ticket, transmitting the refundable signal to the collection server via the network; and the collection server passes the network Receive and transmit the refundable signal. 如請求項7或9項所述之退票方法,其中將該退票要求及該票券資訊經由該網路輸出至該代收伺服器,藉以取得該代收伺服器回傳之該可退票訊號的步驟,包括:經由該網路輸出該退票要求及該票券資訊至該代收伺服器;該代收伺服器經由該網路輸出該退票要求及該票券資訊至一代售伺服器;該代售伺服器經由該網路輸出該退票要求及該票券資訊至一業者伺服器;該業者伺服器根據該退票要求,確認該票券資訊所對應之該至少一票券為可退票後,經由該網路傳送該可退票訊號至該代售伺服器;該代售伺服器根據該可退票訊號及該票券資訊產生一三段條碼,並傳送該可退票訊號及該三段條碼至該代收伺服器;以及該代收伺服器經由該網路接收並傳送該可退票訊號及該三段條碼。 The refund method of claim 7 or 9, wherein the refund request and the ticket information are output to the collection server via the network, so as to obtain the refundable signal returned by the collection server The step includes: outputting the refund request and the ticket information to the collection server via the network; the collection server outputs the refund request and the ticket information to the one-selling server via the network; The sales server outputs the refund request and the ticket information to the operator server via the network; the server server confirms that the at least one ticket corresponding to the ticket information is refundable according to the refund request Transmitting the refundable ticket signal to the sales server via the network; the sales server generates a three-segment barcode according to the refundable ticket signal and the ticket information, and transmits the refundable ticket signal and the three-segment barcode to the The collection server; and the collection server receives and transmits the refundable signal and the three-segment barcode through the network. 如請求項11所述之退票方法,更包括:經由該網路傳送該退票成功訊號至該代收伺服器;該代收伺服器接收送傳送該退票成功訊號至該代售伺服器;以及該代售伺服器接收該退票成功訊號並傳送該退票成功訊號及該三段條碼至該業者伺服器。 The method of claim 11, further comprising: transmitting the refund success signal to the collection server via the network; the collection server receiving and transmitting the refund success signal to the sales server; The sales server receives the refund success signal and transmits the refund success signal and the three-segment barcode to the operator server. 如請求項7或9所述之退票方法,其中該票券資訊包括購票時間、原始購買店號/店名、商品編號、交易序號、訂位代號、訂單編號、起訖站、票號、票面金額、退票張數、退票手續費、實際退款金額或上述任意組合。 The refund method according to claim 7 or 9, wherein the ticket information includes a ticket purchase time, an original purchase store number/store name, a product number, a transaction serial number, a reservation code, an order number, a starting station, a ticket number, and a face amount. , the number of refunds, the refund fee, the actual refund amount or any combination of the above.
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CN105335879A (en) * 2014-07-02 2016-02-17 沈阳创达技术交易市场有限公司 Performance ticketing system ticket refunding transaction platform
TWM534387U (en) * 2016-07-26 2016-12-21 President Chain Store Corp Ticket transaction system
TWM551719U (en) * 2017-05-24 2017-11-11 統一超商股份有限公司 Ticket refund system

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* Cited by examiner, † Cited by third party
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US20020019785A1 (en) * 2000-05-25 2002-02-14 Jonathan Whitman System and method for returning merchandise
CN102005075A (en) * 2010-11-30 2011-04-06 北京恒远志卓科技有限公司 Method, device and system for returning lottery ticket
CN105335879A (en) * 2014-07-02 2016-02-17 沈阳创达技术交易市场有限公司 Performance ticketing system ticket refunding transaction platform
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TWM551719U (en) * 2017-05-24 2017-11-11 統一超商股份有限公司 Ticket refund system

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