TWI608716B - Method for instant messaging user service - Google Patents

Description

Instant messaging user service method

The invention relates to a communication service method, in particular to a communication user communication service method.

Personal instant messaging software such as LINE and WeChat often have security issues such as insecure connection and easy account misappropriation. It is inconvenient to perform unnecessary email messages when performing the above personal instant messaging software. Compared with personal instant messaging, enterprise communication software faces fewer security issues and can develop more application-oriented applications in response to the needs of different enterprises. Therefore, enterprise communication software has become more and more widely used in enterprises.

The existing enterprise communication method is implemented by a service server associated with an enterprise and a user associated with a user. The user end installs a communication software corresponding to the enterprise, and downloads and executes a service corresponding to the communication software of the enterprise via the service server. When the user leaves the original company and goes to another company for employment, it is no longer possible to perform communication corresponding to the original company by the user. The software, the user must use the user terminal to download and install the communication software corresponding to the other enterprise, and download and execute the service corresponding to the communication software of the other enterprise via the service server associated with the other enterprise.

However, if the service server of the other enterprise does not provide the same service as the service server of the original enterprise, for example, the service server of the other enterprise does not provide the texture service provided by the service server of the original enterprise. Or the version interface service, the user cannot download the service corresponding to the communication software of the original enterprise; even if the service server of the other enterprise provides the same service as the service server of the original enterprise, The user must still retransmit the download requirements related to the service to be used through cumbersome steps, such as downloading the texture or the content of the layout interface to the service server of the other enterprise, to download the same as the original The mapping service and layout interface corresponding to the communication software of the company. In addition, in addition to the need to re-download, since the communication software corresponding to the original company can no longer be executed by the user, it is impossible to know the situation of the service item downloaded by the communication software corresponding to the original company. Therefore, it is inconvenient to download the texture service and the layout interface corresponding to the communication software of the original company.

Accordingly, it is an object of the present invention to provide a communication service method for enterprise communication.

Therefore, the communication service method of the present invention is implemented by a communication system, the communication system includes a service end associated with a user and a service server connected to the user terminal via a communication network, the user terminal stores a first An application and an intermediary application, the service server stores a plurality of service data corresponding to a plurality of service items, and the communication service method comprises the following steps: (A) executing the first application by using the user terminal Calling the intermediary application to execute; (B) selecting at least one service item through the intermediary application by the use terminal; (C) generating, by the use end, the at least one service through the intermediary application a downloading information of the item and an order history record of the at least one service item; (D) transmitting, by the user terminal, the download information to the service server via the communication network; and (E) by using the Receiving, by the first application, a download service data via the communication network, the download service data being used by the service server according to the download information Transmission, and includes information on service should be at least one service project.

The effect of the present invention is that the user records the selected at least one service item into the order history record through the intermediary application, so that the user can leave the original company and go to another company for employment. The user performs the The mediation application learns about the service items downloaded during the original business.

100‧‧‧Communication Service System

1‧‧‧Service server

11‧‧‧First service server

12‧‧‧Second Service Server

2‧‧‧Use side

21‧‧‧ storage unit

211‧‧‧First storage area

212‧‧‧Intermediary storage area

213‧‧‧First application

214‧‧‧First identification data

216‧‧‧Second storage area

217‧‧‧Second application

218‧‧‧Second identification data

22‧‧‧Processing unit

23‧‧‧Communication unit

24‧‧‧Operator interface

101‧‧‧Communication network

102‧‧‧First communication network

103‧‧‧Second communication network

301~307‧‧‧Steps

215‧‧‧Mediating application

401~406‧‧‧Steps

Other features and advantages of the present invention will be apparent from the embodiments of the present invention. FIG. 1 is a block diagram illustrating a communication service system embodying the communication service method of the present invention; FIG. 2 is a flow chart. A first application-based download service program according to an embodiment of the communication service method of the present invention; FIG. 3 is a flowchart illustrating a second application-based download service program of the embodiment of the communication service method of the present invention; And FIG. 4 is a block diagram showing a communication service system implementing another embodiment of the communication service method of the present invention.

Referring to FIG. 1, a communication service system 100 is used to implement an embodiment of a communication service method of the present invention. The communication service system 100 includes a service server 1 and a user 2 associated with a user.

The service server 1 is connected to a communication network 101, and stores a plurality of service materials respectively corresponding to a plurality of service items, such as various textures and various layout interfaces related to the communication software, but not limit.

The user terminal 2 includes a storage unit 21 and a communication unit 23, such as an operation interface 24 of the touch panel, and a processing unit 22 electrically connecting the two units 21, 23 and the operation interface 24, and can communicate via the communication unit 22 Unit 23 is connected to the communication network 101. The storage unit 21 has a first storage area 211, an intermediate storage area 212, and a second storage area 216. The first storage area 211 stores a first application 213 associated with a first enterprise and a first identification data 214 corresponding to the first application 213. The data of the first storage area 211 can only be accessed by the processing unit 22 executing the first application 213. The first application 213 can only be used when the user is in the first enterprise, and the first identification data 214 includes, for example, but not limited to, the enterprise code of the first enterprise and the user at the first The employee number of the company.

The mediation storage area 212 stores a mediation application 215. The second storage area 216 stores a second application 217 associated with a second enterprise and a second identification data 218 corresponding to the second application 217. The data of the second storage area 216 can only be accessed by the processing unit 22 executing the second application 217. The second application 217 can only be used when the user is in the second enterprise, and the second identification data 218 includes, for example, but not limited to, the enterprise code of the second enterprise and The employee number of the user in the second company. In addition, the user terminal 2 can be a tablet computer or a smart phone, but is not limited thereto.

In this embodiment, the communication network 101 is an internet, and the service server 1 is a server established outside the internal network of the first enterprise and the second enterprise, and the processing unit 22 can The Internet is connected via the communication unit 23 by executing the first application 213, the mediation application 215 or the second application 217.

Referring to FIG. 1 and FIG. 2, the step flow shown in FIG. 2 illustrates a first application-based download service program of the embodiment of the communication service method of the present invention. The first application-based download service program describes how the user terminal 2 uses the first application 213 and the mediation application 215 to download a service from the service server 1 when the user is in the first enterprise.

In step 301, the user operates the user terminal 2 such that the processing unit 22 of the user terminal 2 transmits a verification code to the service server 1 to log in to the service server 1 by executing the first application 213. The verification code is, for example, the user's personal information, such as a phone number, a birthday, etc., but is not limited thereto.

In step 302, the user operates the user terminal 2 to cause the processing unit 22 of the user terminal 2 to store the first identification data 214 to the mediation storage area 212 through the first application 213, and execute the The first application 213 calls the intermediary application 215 to execute.

In step 303, the user operates the user terminal 2 to select at least one service item through the operation interface 24 through execution of the mediation application 215.

In step 304, the processing unit 22 of the user terminal 2 generates, via the intermediary application 215, download information including the at least one service item and the first identification data 214 and an order history in which the at least one service item is recorded. Recording, and storing the download information and the order history record in the intermediary storage area 212, and transmitting the download information to the service server 1 via the communication network 101.

In step 305, the service server 1 transmits a transmission request of the at least one service item related to the download information to the user terminal 2 via the communication network 101 according to the first identification data 214 of the download information.

In step 306, the user operates the user terminal 2 to cause the processing unit 22 of the user terminal 2 to transmit, via the first application 213, a transmission reply of the pair of transmission requests to the service server via the communication network 101. End 1.

In step 307, the service server 1 transmits the service data corresponding to the at least one service item to the user terminal 2 via the communication network 101 according to the transmission reply, wherein the processing unit 22 of the user terminal 2 transmits the first The application 213 receives the service profile and stores it in the first storage area 211.

Referring to FIG. 1 and FIG. 3, the step flow of FIG. 3 illustrates that after the first application downloads the service program, the embodiment of the communication service method of the present invention is based on the second application. Program download service program. The second application downloading service program illustrates how the user 2 uses the second application 217 and the mediation application 215 after the user leaves the original first enterprise and after the second enterprise is employed. The service server 1 downloads the service data downloaded by the user during the first enterprise.

In step 401, the user operates the user terminal 2 such that the processing unit 22 of the user terminal 2 transmits the verification code to the service server 1 to log in to the service server 1 by executing the second application 217.

In step 402, the user operates the user terminal 2 such that the processing unit 22 of the user terminal 2 stores the second identification data 218 to the mediation storage area 212 through the second application 217, and executes the The second application 217 calls the intermediary application 215 to execute.

In step 403, the processing unit 22 of the user terminal 2 transmits the stored order history record and the second identification data 218 to the service server 1 via the communication network 101 via the intermediary application 215.

In step 404, the service server 1 transmits a transmission request related to the service item of the order history to the user terminal 2 via the communication network 101 according to the second identification data 218.

In step 405, the user operates the user terminal 2 such that the processing unit 22 of the user terminal 2 transmits a pair of transmission replies to the service server via the communication network 101 via the communication network 101. End 1.

In step 406, the service server 1 transmits the service data related to the service item of the order history record to the user terminal 2 via the communication network 101 according to the transmission reply, wherein the processing unit 22 of the user terminal 2 transmits the service data. The second application 217 receives the service profile and stores it in the second storage area 216.

It can be seen from the above that after the user leaves the original first company and after the second enterprise is employed, the user can conveniently download the user during the first enterprise service by using the second application download service program. Downloaded service materials, and there will be no missing downloads.

In addition, in this embodiment, the mediation application 215 can be executed separately at any time, and the user can use the mediation application 215 to query the order history record.

Another embodiment of the communication service method of the present invention is implemented by a communication service system 100 similar to that shown in FIG. 1, except that in this other embodiment, as shown in FIG. 4, the communication service The system 100 includes two service servers, which are a first service server 11 connected to a first communication network 102, and a second service server 12 connected to a second communication network 103.

In the other embodiment, the first communication network 102 is an intranet of the first enterprise, and the first service server 11 is a server established on the internal network of the first enterprise. Based on the information security considerations, the processing unit 22 of the user terminal 2 can only be executed by executing the first application 213 approved by the first enterprise. The first communication network 102 is connected by the communication unit 23. In the first application-based download service program, the service server 1 is the first service server 11, and the communication network 101 is the first communication network 102. Since the processing unit 22 of the user terminal 2 cannot connect the first communication network 102 via the communication unit 23 by executing the mediation application 215, in step 304, the processing unit 22 executes the first application program. The download information stored in the intermediate storage area 212 is transmitted to the first service server 11 via the first communication network 102.

Moreover, the second communication network 103 is an internal network of the second enterprise, and the second service server 12 is a server established on an internal network of the second enterprise. Based on the information security considerations, the processing unit 22 of the user terminal 2 can only connect to the second communication network 103 via the communication unit 23 by executing the second application 217 approved by the second enterprise. In the second application download service program, the service server 1 is the second service server 12, and the communication network 101 is the second communication network 103. Since the processing unit 22 of the user terminal 2 cannot connect to the second communication network 103 via the communication unit 23 by executing the mediation application 215, in step 403, the processing unit 22 of the user terminal 2 performs execution. The second application 217 transmits the order history record and the second identification data 218 to the second service server 12 via the second communication network 103.

In summary, the communication service method of the present invention uses the user terminal 2 to execute the first application 213 to download a service when the user is in the first enterprise. The service information of the project is recorded by the intermediary application 215 to record the downloaded service item into the order history record. Thus, when the user is in the second enterprise, the user can use the order history record to utilize The second application 217 conveniently downloads the service material downloaded at the time of the first enterprise service from the service server 1, and does not miss the download, so that the object of the present invention can be achieved.

However, the above is only the embodiment of the present invention, and the scope of the invention is not limited thereto, and all the equivalent equivalent changes and modifications according to the scope of the patent application and the patent specification of the present invention are still The scope of the invention is covered.

301~307‧‧‧Steps

Claims (7)

A communication service method is implemented by a communication system, the communication system includes a service end associated with a user and a service server connected to the user terminal via a communication network, where the user terminal stores a first application, a second application and an intermediary application, the service server stores a plurality of service materials respectively corresponding to the plurality of service items, and the communication service method comprises the following steps: (A) by using the An application to call the intermediary application to execute; (B) using the intermediary application to select at least one service item; (C) using the intermediary to generate an inclusion through the intermediary application Downloading information of at least one service item and an order history record of the at least one service item; (D) transmitting, by the user terminal, the download information to the service server via the communication network; (E) The user terminal receives a download service data through the communication network through the first application, wherein the download service data is generated by the service server root The download information is transmitted and includes service data corresponding to at least one service item; and (F) by the use end, calling the intermediary application execution by executing the second application, and using the intermediary application The stored order history is transmitted to the service server via the communication network; and (G) receiving, by the using end, the service data corresponding to the at least one service item transmitted by the service server according to the order history record, by using the second application. In the communication service method of claim 1, the user terminal further stores a second identification data corresponding to the second application, wherein in step (F), the user terminal further transmits the second identification data through the intermediary application. The second identification data is sent to the service server, and the communication service method further includes the following steps performed before the step (G): (H) receiving, by the user terminal, the second application via the communication network The service server sends a transmission request related to the order history record according to the second identification data; and (1) transmitting, by the user terminal, a pair of transmissions via the communication network through the user terminal The requested delivery is replied to the service server. The communication service method according to claim 2, further comprising the following steps performed before the step (F): (J) transmitting, by the using end, a verification code to the service server by executing the second application To log in to the service server. The communication service method of claim 1, wherein in the step (D), the downloading information is transmitted to the service server via the communication network through the intermediary application. The communication service method of claim 1, wherein in the step (D), the downloading information is transmitted to the service server via the communication network through the first application. In the communication service method of claim 1, the user terminal further stores a first identification data corresponding to the first application, wherein in step (C), the download information further includes the first identification data. And the communication service method further includes the following steps performed before the step (E): (K) receiving, by the first application, the service server via the communication network according to the first identification data Sending a transfer request related to the download information; and (L) transmitting, by the use end, a transfer reply of the pair of transfer requests to the service server via the communication network through the first application. The communication service method according to claim 1, further comprising the following steps performed before the step (A): (M) transmitting, by the using end, a verification code to the service server by executing the first application To log in to the service server.