TWI590639B - Electronic devices and service management methods thereof - Google Patents

Description

Electronic device and service management method thereof

The present invention relates to a service management method and related electronic device, and more particularly to a service management method and related electronic device that can adjust services corresponding to respective locations according to user habits.

In recent years, portable devices, such as hand-held devices, have become more technologically advanced and versatile. For example, a handheld device may have telecommunications capabilities, the ability to receive email messages, have an advanced phonebook management application, allow multimedia playback, and have a variety of other functions. Due to the convenience brought by these multi-functional devices, these devices have become one of the necessities of life.

With the change in user demand and the popularity of network technology, applications on users' portable devices such as smart phones may be adjusted depending on the environment, for example, when users are meeting in a conference room. The phone should take a silent mode. As a result, some portable devices have begun to provide the functionality of a sexually friendly service. Generally, the device records the user's service settings after the user learns the specific location features, and then provides the corresponding location service according to the learning result, for example, when the user is identified in the conference room meeting, The phone is automatically adjusted to silent mode.

However, when the study is over, the same location will only correspond to one service. Even if the user is used to changing, the service provided cannot be adjusted accordingly. Therefore, the service or information that may be provided cannot provide appropriate assistance to the user. But it caused user confusion. For example, when the user changes his habit of meeting in a conference room, the volume of the mobile phone must have a sound instead of a silent mode. Since the conference room has been previously learned, it is automatically adjusted to the silent mode, when the user is identified in the conference room. The mobile phone is automatically adjusted to the silent mode, so that the user must repeatedly change the settings, causing user confusion.

Therefore, there is a need for a more efficient and simple service management method.

In view of this, the present invention provides a service management method suitable for an electronic device and an electronic device thereof.

The embodiment of the invention provides a service management method suitable for an electronic device, wherein the electronic device has a first service and a second service and is operable in a first location and a second location. The method includes the following steps: providing a first rule, wherein the first rule is to make the first location correspond to the first service; detecting a service setting and determining a location of the electronic device, wherein the location of the electronic device is based on the received one The signal feature information and the environmental signal feature information of the first location and the second location are determined; and when the detected service is set to the first service and the determined location is the second location, a record is generated; and when the number of records matches In a condition, the first rule is modified such that the second location corresponds to the first service.

An embodiment of the present invention further provides an electronic device, including a storage unit, a wireless module, and a processing unit. The storage unit stores a database, wherein the database includes a corresponding environmental feature of the first location and the second location. And including a first rule, wherein the first rule is such that the first location corresponds to the first service. The processing unit is coupled to the storage unit and the wireless module for receiving a signal feature information through the wireless module, and determining the electronic device according to the received signal feature information and the environmental signal feature information of the first location and the second location a location that detects a service setting and determines the location of the electronic device, and when the detected service is set to the first service and the determined location is the second location, a record is generated, wherein when the number of times the record is generated is determined to be consistent In a condition, the processing unit modifies the first rule such that the second location corresponds to the first service.

The above method of the present invention may be in the form of a code embedded in a tangible medium. When the code is loaded into and executed by the machine, the machine becomes the means to implement the disclosed method.

100‧‧‧Electronic devices

110‧‧‧Wireless Module

120‧‧‧Processing unit

130‧‧‧storage unit

132‧‧‧Database

S202, S204, S206, S208‧‧‧ steps

S302, S304, S306, S308, S310‧‧‧ steps

1 is a schematic view showing an electronic device according to an embodiment of the present invention; 2 is a flow chart showing a service management method according to an embodiment of the present invention; Figure 3 is a flow chart showing a service management method according to another embodiment of the present invention.

The above and other objects, features, and advantages of the present invention will become more apparent and understood. The service management method uses the user's operating habits or behaviors as the service source. When the user's operation or behavior occurs frequently, the system will take the environment when the operation or behavior occurs. The characteristics are recorded, thereby learning the services that the user really needs in various situations, establishing corresponding rules of location and service to automatically control the electronic device to provide appropriate services at various locations, and can change with user habits. And adjust the services provided to provide users with smarter and more accurate services.

Figure 1 shows a schematic diagram of an electronic device in accordance with an embodiment of the present invention. The electronic device 100 can be a portable device, such as a smart phone, a personal digital assistant, a handheld computer system, or a tablet computer. The electronic device 100 can include at least one wireless module 110, a processing unit 120, and a storage unit 130. The wireless module 110 can establish a wireless connection with other wireless signal sources in each environment by a specific wireless communication protocol, such as Bluetooth, NFC, Zigbee, WIFI, etc., to wirelessly connect to each wireless signal source, thereby receiving wireless The wireless signal sent by the signal source, such as the WIFI signal. In one embodiment, the wireless module 110 can further include a baseband unit (not shown) and a radio frequency (RF) module (not shown). The baseband unit may include a plurality of hardware devices to perform baseband signal processing, including analog to digital conversion (ADC)/digital to analog conversion (DAC), gain adjustment, modulation And demodulation, and encoding/decoding, and the like. The RF module can receive the RF wireless signal, convert the RF wireless signal into a baseband signal for further processing by the baseband module, or receive the baseband signal from the baseband signal module, and convert the baseband signal into a radio frequency wireless Signal for transmission. The radio frequency module may also include a plurality of hardware devices to perform the above-mentioned radio frequency conversion. For example, the radio frequency module may include a mixer to multiply the baseband signal by the oscillating carrier in the radio frequency of the mobile communication system, wherein The radio frequency can be 900 MHz, 1900 MHz, used by Wideband Code Division Multiple Access System (WCDMA). Or 2100 MHz, or 900 MHz, 2100 MHz, or 2600 MHz used by Long Term Evolution (LTE), or depending on other radio access technology standards. In addition, the processing unit 120 can be used to control the operating states of the wireless module 110 and other functional modules, such as a screen unit (not shown) and/or a keypad for providing a human-machine interface. A storage unit 130 that stores an application and a protocol code. In some embodiments, the screen unit incorporates a screen of a touch sensing device (not shown). The touch sensing device has a touch surface including at least one dimensional sensor for detecting contact and movement of a control tool such as a finger or a stylus on its surface. The screen unit can also display related materials, related icons and interfaces.

The storage unit 130 can be various types of storage devices, such as built-in memory or an external memory card, and can store a database 132 that records various locations and their corresponding environmental signal feature information and corresponding rules for location and service. In some embodiments, for example, the environmental signal feature information of a location may be a signal waveform characteristic of the wireless signal source at the location, but the invention is not limited thereto. Specifically, the database 132 can include a first location and a second location and their corresponding environment or location feature information. Details regarding the generation of the database 132 will be described later.

The processing unit 120 (for example, a hardware processor) is coupled to the wireless module 110 and the storage unit 130, and can be used to perform the service management method of the present invention, the details of which will be described later. In particular, the processing unit 120 can perform an environment identification process for learning to identify environmental signal features of the first location and the second location and generating its environmental characteristics in the database 132. In addition, the processing unit 120 can collect usage habits of the user, thereby establishing a correspondence between the location and the service in the database 132. relationship. For example, the processing unit 120 may establish a first rule according to the collected usage habits of the user, where the first rule is that the first location corresponds to a first service, indicating that the location of the electronic device 100 is determined to be the first When the location is set, the corresponding service is set as the first service. In one embodiment, the processing unit 120 can detect the signal source signal characteristics of each location through the wireless module 110, and establish a database 132. The data library 132 includes each location and its corresponding environmental signal feature information. Then, when the processing unit 120 is in an unknown environment, the environment identification program can be executed to detect and collect signals of all the signal sources of the environment through the wireless module 110, and obtain a signal characteristic information such as a signal waveform. Afterwards, the processing unit 120 can determine the electronic device according to the comparison between the signal feature information received by the wireless module 110 and the environmental signal feature information of the first location in the database 132 and the environmental signal feature information of the second location. The location of 100 is in the first location or the second location and provides a corresponding service. It can be understood that, in this embodiment, since the electronic device 100 is located at the same time and can receive signals from the wireless source of the first location and the second location, it must be determined that the location of the electronic device 100 is first. Location or second location.

In addition, the processing unit 120 may further perform a correction procedure for determining whether the rule needs to be adjusted after the rule is established, so as to provide a more correct service.

2 is a flow chart showing a service management method according to an embodiment of the present invention for managing services of an electronic device and generating a database containing corresponding rules of environmental features and location and service settings at all locations. Please refer to both Figure 1 and Figure 2. The service management method according to an embodiment of the present invention can be applied to an electronic device, such as a portable device, such as a personal digital assistant, a smart phone, and an action. Telephones, mobile internet devices, digital cameras, multimedia players, gaming devices, or any other type of handheld device, however, those skilled in the art will appreciate that the invention is not limited thereto. For example, in this embodiment, the service management method may be performed by the processing unit 120 of the electronic device 100 and the electronic device 100 may operate in the first location or the second location and its service setting may be set to the first service or the second service. It is noted that in this embodiment, the electronic device 100 can be a mobile device that can detect the signal of the wireless signal source in any environment and collect the signal strength value of each wireless signal source to obtain the signal characteristic. News.

When the user first sets the first service to the first service (for example, when the volume is adjusted to the silent mode), the processing unit 120 detects that the service is set to the first service for the first time, and therefore the data library 132 There is no corresponding location information, so the processing unit 120 generates a first location (virtual location) and performs an environment identification process to identify the environmental signal feature information corresponding to the first location and record it in the database 132 (steps) S202). Similarly, when it is detected that the service setting is switched from the first service to the second service for the first time (for example, when the volume adjustment is changed from silent to voiced), the corresponding location information is not found in the database 132, so the processing is performed. The unit 120 generates a second location (virtual location) and performs an environment identification process to identify the environmental signal feature information corresponding to the second location and record it in the database 132. Thereafter, the processing unit 120 continuously detects the correspondence of the service settings and their locations and records them (step S204). Next, the processing unit 120 determines whether or not a sufficient number of records have been accumulated (step S206). When the number of times of recording does not exceed a predetermined threshold value (NO in step S206), indicating that the learning is not completed, the process returns to step S204 to continue the recording. When the processing unit 120 continuously records the correspondence between a plurality of service settings and a location (YES in step S206), for example, continuously records to 3 When the pen first service corresponds to the first location, a corresponding rule corresponding to the first location of the first service may be generated (step S208). Thereafter, the processing unit 120 can determine whether to provide the first service or the second service according to the determined location of the electronic device and the recorded corresponding rule.

FIG. 3 is a flow chart showing a service management method according to an embodiment of the present invention for managing services of an electronic device. Please refer to both Figure 1 and Figure 3. The service management method according to an embodiment of the present invention may be applied to an electronic device such as a portable device such as a personal digital assistant, a smart phone, a mobile phone, a mobile internet device, a digital camera, a multimedia player, a game device, or any Other types of hand-held devices, however, those skilled in the art will appreciate that the invention is not limited thereto. For example, in this embodiment, the service management method may be performed by the processing unit 120 of the electronic device 100 and the electronic device 100 may operate in the first location or the second location and its service setting may be set to the first service or the second service. It is noted that in this embodiment, the electronic device 100 can be a mobile device that can detect the signal of the wireless signal source in any environment and collect the signal strength value of each wireless signal source to obtain the signal characteristic. News.

First, in step S302, the processing unit 120 provides a first rule by using the foregoing learning program and the environment identification program, wherein the first rule is such that the first location corresponds to the first service. That is, the first rule indicates that when the location of the electronic device 100 is in the first location, the corresponding service is set as the first service. In some embodiments, the first rule may be generated when the service of the plurality of electronic devices 100 is continuously detected as the first service and the position of the electronic device 100 is determined to be the first position. For example, when it is continuously detected that three or more electronic devices 100 are set to the first service and their positions are in the first position, the user is used to The service setting of the electronic device 100 is set to the first service at the first location, and thus the corresponding rule of the first location and the first service is established. Similarly, when it is continuously detected that the service of the electronic device 100 of three or more is set to the second service, the position is in the second position, indicating that the user is accustomed to setting the service setting of the electronic device 100 in the second position. The second service thus establishes a corresponding rule for the second location and the second service.

After the first rule is established, then, when the electronic device 100 is in an unknown environment, in step S304, the processing unit 120 detects the service setting of the electronic device 100 and determines the location of the electronic device 100, and when the processing unit 120 detects When the service is set to the first service and the determined position is the second position, a record is generated as in step S306. Specifically, the processing unit 120 can determine the location of the electronic device 100 when the service setting changes. The processing unit 120 can receive the signal of the unknown environment through the wireless module 110, and determine the location of the electronic device 100 according to the signal feature information of the received signal and the environmental signal feature information of the first location and the second location.

In an embodiment, the step of determining, by the processing unit 120, the location of the electronic device according to the received signal feature information and the environmental signal feature information of the first location and the second location may include at least the following steps: comparing the signal feature information with The first location similarity is obtained by comparing the environmental signal feature information of the first location; comparing the signal feature information with the environmental signal feature information of the second location to obtain a second similarity; and when the first similarity is greater than a predetermined ratio In the case of the second similarity, the determination position is the first position. For example, when the first similarity is greater than the second similarity or when the first similarity is greater than 2 times the second similarity, the signal characteristic indicating the unknown environment is similar to the environmental signal feature of the first location, indicating that the electronic Loading The probability of setting 100 in the first position is much higher than the probability of being in the second position, so that the position of the electronic device 100 can be reasonably determined to be the first position. The received signal feature information and the environmental signal feature information of the first location and the second location in the database are similar or similar to existing algorithms, such as cluster analysis, classification algorithm, and the like. To judge.

When the detected service is set to the first service and the determined position is the first position, it indicates that the original first rule is met, so no subsequent processing is required. Conversely, when the user changes the usage habit and changes to use the first service in the second location, the service detected by the processing unit 120 is set as the first service and the determined location is the second location, indicating the first rule with the original Conflicting with each other, a record is generated to record the number of times the location has collided with the service. In some embodiments, the number of times the location does not conflict with the service may also be recorded simultaneously.

Next, in step S308, the processing unit 120 determines whether the number of times the record is generated meets a specific condition. In an embodiment, the specific condition may be that the number of times the record is generated meets a predetermined number of times and is determined to be consistent when it is continuously generated. For example, it is possible to judge that a certain condition is met when a conflict of 5 or more consecutive records is generated, and the rule needs to be changed. In another embodiment, in addition to recording the number of times when the detected service is set to the first service and the location is determined to be the second location, the detected service is simultaneously set to the first service and the determined location is the first The number of times of a position may be determined by the processing unit 120 when the number of times the record is generated is greater than a predetermined ratio of the detected service set to the first service and the number of times the position is determined to be the first position.

Thereafter, when the processing unit 120 finds that the number of times the record is generated does not meet the specific condition, for example, the detected service is set as the first service and the determination bit When the number of times when the detected service is set to the first service and the position is determined to be the first position when the number of times is set to the second position (NO in step S308), it indicates that the modified condition has not been reached, so Steps S304 to S306 are repeated to continuously detect and determine whether the correspondence between the location and the service is consistent with the rule. When the processing unit 120 finds that the number of times the record is generated meets the specific condition (YES in step S308), in step S310, indicating that the user may have changed the usage habit, the original rule needs to be changed, so the first rule is modified, and the second position is caused. Change to correspond to the first service. For example, the processing unit 120 may compare the number of times the location conflicts with the service (ie, the service is set to the first service and the determined location is the second location) and does not collide (ie, the service is set to the first service and the determination is made. The number of times the position is the first position is not modified when the number of collisions does not exceed three times the number of non-conflicts, and the number of collisions exceeds three times the number of non-conflicts or conflicts occur. Rule modification is performed when the ratio of the number of times to the number of times that there is no conflict is 3 to 1.

After the first rule is changed, the location of the electronic device 100 can be determined thereafter, and when it is determined that the location of the electronic device 100 is the second location, the first service is actively provided.

Similarly, the processing unit 120 may continuously detect the service setting and determine the location of the electronic device after the first rule is changed, where the detected service is set to the first service and the determined location is the first location, A record indicating a conflict with the rule. When it is found that the number of times the record is generated meets a condition, the processing unit may modify the first rule to cause the first location to correspond to the first service.

For example, in this embodiment, it is assumed that the first service indicates that the volume setting is changed from vocal to mute and the second service indicates that the volume setting is changed from mute to When there is a sound, when the user is accustomed to change the volume setting from vocal to mute (first service) in the first position, the processing unit 120 of the present case can learn that the first location corresponds to the first service. Assuming that there is no corresponding location information in the database at this time, the signal source characteristics of the environment are automatically detected to generate the first location VLa. When a mute setting of a predetermined number of times, for example, three pens, is continuously detected and the corresponding position is the first position VLa, the association between the first position VLa and the first service is established. That is to say, the volume setting is automatically muted when it is determined to be in the first position VLa. Similarly, when the user changes the volume setting from silent to audible (second service) in the second position, the signal source feature of the environment is automatically detected to generate a corresponding second position VLb. When the second setting of a predetermined number of times, for example, three strokes, is continuously detected and the corresponding position is the second position VLb, the association between the second location VLb and the second service is established. That is to say, then when it is determined that it is in the second position VLb, the volume setting is automatically adjusted to change from mute to sound.

After that, the electronic device 100 continuously detects the service setting mode of the user, and when detecting the change of the service setting, determines whether the correspondence between the current service and the location is consistent with the rule, and when the current setting and the position are inconsistent (for example, determining When the first position is VLa, but the setting is the second service instead of the original first service or the second service is set to the first position VLa, a record is generated to record the correspondence between the location and the service. The state and number of times when a relationship conflicts with a rule. When the number of times of recording meets a condition, it indicates that the relationship between the location and the service needs to be replaced, so that the original association rule is changed, for example, the associated service setting of the first location VLa can be changed from the first service to the second service, thereby Re-adjust the correspondence between location and service as user habits change.

Therefore, the service management method and related electric power according to the present invention The child device can collect and learn the user's usage habits, find out the corresponding relationship between the user and the service, provide the locality service, and appropriately change the location and the service setting when the user's habit changes. Rules to meet the actual needs of users, thereby providing a better user experience.

The method of the invention, or a particular type or portion thereof, may exist in the form of a code. The code may be included in a physical medium such as a floppy disk, a CD, a hard disk, or any other machine readable (such as computer readable) storage medium, or is not limited to an external computer program product, wherein When the code is loaded and executed by a machine, such as a computer, the machine becomes a device for participating in the present invention. The code can also be transmitted via some transmission medium, such as a wire or cable, fiber optics, or any transmission type, where the machine becomes part of the program when it is received, loaded, and executed by a machine, such as a computer. Invented device. When implemented in a general purpose processing unit, the code combination processing unit provides a unique means of operation similar to application specific logic.

Although the present invention has been disclosed in the above preferred embodiments, it is not intended to limit the invention, and it is intended that the invention may be modified and modified without departing from the spirit and scope of the invention. . For example, the systems and methods described in the embodiments of the present invention can be implemented in physical embodiments of hardware, software, or a combination of hardware and software. Therefore, the scope of the invention is defined by the scope of the appended claims.

S302, S304, S306, S308, S310‧‧‧ steps

Claims (16)

A service management method for an electronic device, wherein the electronic device has a first service and a second service and is operable in a first location and a second location, comprising the steps of: providing a first rule, wherein the The first rule is that the first location corresponds to the first service; detecting a service setting and determining a location of the electronic device, wherein the location of the electronic device is based on the signal characteristic information of the received signal waveform And determining, by the first location and the second location, the environmental signal feature information having the signal waveform; and when determining that the location is the first location and detecting that the service setting is changed to the second service, generating a record And when the number of times the record is generated meets a condition, the first rule is modified such that the first location corresponds to the second service. The service management method according to claim 1, wherein the condition is that the number of times the record is generated meets a predetermined number of times and is continuously generated. The service management method according to claim 1, wherein the condition is that the number of times the record is generated is greater than a predetermined ratio, the detected service is set as the first service, and the location is determined to be the first location. The number of times. The service management method of claim 1, wherein the first rule is generated when the service is continuously detected as the first service and the location of the electronic device is determined to be the first location. The service management method of claim 1, wherein the first location information of the first location is that the service is set to the first During a service, an environmental identification program is used to collect the environmental signal features of the first location. The method for managing a service according to claim 1, further comprising: determining a location of the electronic device after the first rule is changed; and providing the location when the location of the electronic device is determined to be the first location Second service. The service management method of claim 1, further comprising: after the first rule is changed, detecting the service setting and determining the location of the electronic device, wherein when the service setting is detected to be changed For the first service and determining that the location is the first location, a record is generated; and when the number of times the record is generated meets a condition, the first rule is modified such that the first location corresponds to the first service. The service management method of claim 1, wherein the step of determining the location of the electronic device is further determined according to the received signal feature information and the environmental signal feature information of the first location and the second location. The method includes: obtaining a first similarity by comparing the signal characteristic information with the environmental signal feature information of the first location; and obtaining a second similarity by comparing the signal feature information with the environmental signal feature information of the second location; And when the first similarity is greater than the second similarity of a predetermined ratio, determining that the position is the first position. An electronic device includes: a storage unit, storing a database, wherein the database includes a corresponding environmental characteristic information of a first position and a second position having a signal waveform and The first rule is configured to enable the first location to correspond to a first service; a wireless module; and a processing unit coupled to the storage unit and the wireless module for transmitting the wireless The module receives a signal characteristic information having a signal waveform, detects a service setting, and determines a location of the electronic device, wherein the location of the electronic device is based on the signal waveform of the received signal characteristic information and the Generating a signal waveform of the location and the environmental signal feature information of the second location to determine and when determining that the location is the first location and detecting the service setting to change to a second service, generating a record, wherein When it is determined that the number of times the record is generated meets a condition, the processing unit modifies the first rule, so that the first location corresponds to the second service. The electronic device of claim 9, wherein the processing unit determines that the number of times the record is generated conforms to the condition when the number of times the record is generated meets a predetermined number of times and is continuously generated. The electronic device of claim 9, wherein the processing unit detects that the service is set to the first service and determines that the location is the first location when the number of times the record is generated is greater than a predetermined ratio. The number of times the number of times is determined is determined to be in accordance with the condition. The electronic device of claim 9, wherein the first rule is generated when the processing unit continuously detects that the service is set to the first service and determines that the location of the electronic device is the first location. . The electronic device of claim 9, wherein the environmental characteristic information of the first location is that the processing unit detects the service setting for the first time. For the first service, the first location is generated by collecting an environmental feature through an environment identification program. The electronic device of claim 9, wherein the processing unit further determines the location of the electronic device after the first rule change, and provides the location when the location of the electronic device is determined to be the first location Second service. The electronic device of claim 9, wherein the processing unit detects the service setting and determines the location of the electronic device after the first rule is changed, and detects the service setting change. For the first service and determining that the location is the first location, a record is generated, wherein when it is determined that the number of times the record is generated meets the condition, the first rule is modified such that the first location corresponds to the first service. The electronic device of claim 9, wherein the processing unit determines the position ratio of the electronic device according to the received signal characteristic information and the environmental signal characteristic information of the first location and the second location. Obtaining a first similarity, comparing the signal characteristic information and the environmental signal feature information of the second location to the signal characteristic information of the first location, and obtaining a second similarity, and When the first similarity is greater than the second similarity of a predetermined ratio, the position is determined to be the first position.