TWI478530B - The method and system for ngn traffic monitoring - Google Patents
The method and system for ngn traffic monitoring Download PDFInfo
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本專利乃寬頻網路之訊務分析技術,係為一種連結跨網路訊務之方法與系統,建構完整之全面性訊務流程以及呼叫狀態,再佐以智慧式之訊務分析,主動傳達訊務告警訊息,大幅縮減日常維運負擔以及提高維運即時性;因此,藉由精確關聯NGN(Next Generation Network,次世代網路)網路訊令以及傳統固網SS7(Signaling System Number 7,七號信令系統)訊令,產生全面性的訊務狀態,再透過有效篩選以及量化分析進行偵測與告警,並搭配訊務流程展示以利障礙判讀,而且能夠動態地更新告警週期與層級,以適時掌握整體網路之狀況;綜合以上是本專利之技術特色。This patent is a traffic analysis technology for broadband networks. It is a method and system for connecting cross-network traffic, constructing a complete and comprehensive traffic flow and call status, and then intelligently communicating and analyzing. Traffic alert messages greatly reduce the burden of daily maintenance and improve the immediacy of maintenance; therefore, by accurately correlating NGN (Next Generation Network) network command and traditional fixed network SS7 (Signaling System Number 7, Signaling System No. 7) generates comprehensive service status, detects and alarms through effective screening and quantitative analysis, and displays the traffic flow display to facilitate obstacle interpretation, and can dynamically update the alarm period and level. In order to grasp the status of the overall network in a timely manner; the above is the technical characteristics of this patent.
IP(Internet Protocol Address,網際協議地址)化的NGN網路逐漸取代傳統TDM(Time Division Multiplexing,分時多工)網路;相較於傳統之TDM網路,運用IMS(IP Multimedia Subsystem,IP多媒體子系統)技術之NGN網路的訊務更加多樣化與複雜,以SIP(Session Initiation Protocol,會話發起協議)為主要的呼叫控制協定廣泛地應用在寬頻接取網路中,VoIP網路電話或多媒體影音服務都是SIP的應用實例。IP (Internet Protocol Address) NGN network gradually replaces traditional TDM (Time Division Multiplexing) network; compared with traditional TDM network, IMS (IP Multimedia Subsystem, IP Multimedia) The technology of the NGN network is more diversified and complex. The SIP (Session Initiation Protocol) is the main call control protocol widely used in broadband access networks, VoIP network calls or Multimedia audio and video services are examples of SIP applications.
隨著SIP控制協定的普及,坊間的訊令分析儀器如雨後春筍般呼應市場的需求,其功能之豐富自不在話下。然而,任何新崛起的技術總要與既有的網路或系統互相銜接。譬如,電信業者引用IMS技術建設NGN網路,以SIP為NGN網路的呼叫控制協定。但是,既有的PSTN(Public Switched Telephone Network,公共交換電話網)網路仍處於運作狀態。因此,NGN網路必須與既有的PSTN網路銜接;SIP控制協定 必須與SS7 ISUP(ISDN User Part,ISDN用戶部分)訊令銜接,ISDN為整合服務數位網路(Integrated Services Digital Network,ISDN)的縮寫,跨網路的訊務追蹤才足以呈現完整的訊務流向及彙整全面性的訊務狀態,精確地釐清障礙點及判斷訊務狀態。With the popularity of the SIP control protocol, the information analysis instruments in the workshop have mushroomed to meet the needs of the market, and the richness of its functions is self-evident. However, any new technology must always be connected to an existing network or system. For example, telecom operators use IMS technology to build NGN networks, and SIP is the call control protocol for NGN networks. However, the existing PSTN (Public Switched Telephone Network) network is still in operation. Therefore, the NGN network must be connected to the existing PSTN network; SIP Control Protocol Must be connected with the SS7 ISUP (ISDN User Part) command, ISDN is the abbreviation of Integrated Services Digital Network (ISDN), cross-network traffic tracking is enough to present a complete traffic flow. And to collect comprehensive information on the status of the traffic, to accurately identify the obstacles and determine the status of the traffic.
在追蹤及分析跨網路的呼叫訊務時,坊間的設備可依主叫號碼、被叫號碼和呼叫時間等參數關聯SIP與對應的ISUP訊令,建立跨網路的異質訊號連結。例如,以SIP的From標頭、P Asserted Identity和To標頭為主叫和被叫號碼,然後與ISUP Called Party Number(CdPN)和Calling Party Number(CgPN)對應,建立某呼叫的跨網路訊號。然而,寬頻服務的多樣化與彈性化產生更複雜的訊務,用戶號碼可能暫時被轉碼、加冠碼或擴碼號;原始的主叫或被叫號碼可能被移置於其他參數。因此,一般過於單純化的關聯方式會漏失該有的訊號連結,只連結了部分的跨網路訊號。漏失連結的跨網路呼叫訊號自然無法被完善地呈現其流向及狀態。When tracking and analyzing call traffic across the network, the device in the room can associate the SIP and the corresponding ISUP command according to the parameters such as the calling number, the called number and the calling time to establish a heterogeneous signal connection across the network. For example, the From header, the P Asserted Identity, and the To header of the SIP are called and called, and then the ISUP Called Party Number (CdPN) and the Calling Party Number (CgPN) are used to establish a cross-network signal of a call. . However, the diversity and flexibility of broadband services creates more complex traffic, and subscriber numbers may be temporarily transcoded, crowned, or spread-numbered; the original calling or called number may be moved to other parameters. Therefore, the generally simplistic association method will miss the signal link and only connect some of the cross-network signals. The cross-network call signal that is missing the link naturally cannot be fully represented in its flow direction and state.
坊間一般通信障礙監測設備常僅依賴訊號的錯誤回應資訊來呈現通信障礙,而且將每個呼叫視為各自分開而不相關,沒有考量到多次呼叫之間的連續因果關係。因此障礙發生時,也僅能以有限的資訊來判斷,徒增誤判風險,更無法確切找出癥結點。此外,常見的告警資訊皆以文字訊息為主,對於障礙排除並無實質助益;而頻繁且重複性地告警,也是一直為人所詬病的。The general communication obstacle monitoring equipment often relies only on the error response information of the signal to present communication obstacles, and treats each call as separate and unrelated, and does not consider the continuous causal relationship between multiple calls. Therefore, when an obstacle occurs, it can only be judged with limited information, and the risk is misappropriated, and it is impossible to find out the crux of the problem. In addition, the common alarm information is mainly text messages, which has no substantial benefit for obstacle elimination; and frequent and repetitive alarms have always been criticized.
由此可見,上述習用方式仍有諸多缺失,實非一良善之設計,而亟待加以改良。It can be seen that there are still many shortcomings in the above-mentioned methods of use, which is not a good design, but needs to be improved.
本案發明人鑑於上述習用方式所衍生的各項缺點,乃亟思加以改良創新,並經多年苦心孤詣潛心研究後,終於成功研發完成本件新世代NGN網路監測方法及系統。In view of the shortcomings derived from the above-mentioned conventional methods, the inventor of the present invention has improved and innovated, and after years of painstaking research, he finally successfully developed and completed this new generation NGN network monitoring method and system.
達成上述發明目的之新世代NGN網路監測方法及系統,提出一種跨網訊務連結及訊務分析技術。本專利所提出之新世代NGN網路監測方法及系統,包含五個單元:(一)ISUP訊號擷取及分析模組、(二)SIP訊號擷取及分析模組、(三)跨網訊務連結模組、(四)跨網訊務資料庫與(五)智慧型分析告警功能組。A new generation NGN network monitoring method and system for achieving the above object, and an inter-network communication link and traffic analysis technology is proposed. The new generation NGN network monitoring method and system proposed in this patent comprises five units: (1) ISUP signal acquisition and analysis module, (2) SIP signal acquisition and analysis module, and (3) cross-network communication. Service connection module, (4) cross-network traffic database and (5) intelligent analysis alarm function group.
首先ISUP訊號擷取及分析模組自PSTN網路擷取ISUP訊號並解碼所需之參數,參數包含產生訊號之設備點碼(Point Code)、使用的電路CIC(Circuit Identification Code,電路識別碼)、訊號產生時間、訊號型式、用戶號碼、電路釋放的原因(cause)等。然後以CIC組合某呼叫的所有訊號並分析此呼叫之完成狀態和狀態原因,做為跨網訊務連結模組的輸入來源。First, the ISUP signal acquisition and analysis module captures the ISUP signal from the PSTN network and decodes the required parameters. The parameters include the device code (Point Code) for generating the signal, and the circuit identification code CIC (Circuit Identification Code). , signal generation time, signal type, user number, cause of circuit release (cause), etc. Then, the CIC combines all the signals of a call and analyzes the completion status and status reason of the call as an input source of the inter-network communication link module.
SIP訊號擷取及分析模組自NGN網路擷取SIP訊號並解碼所需之參數,參數包含訊號產生時間、呼叫識別碼(Call-ID)、發話端(From)、受話端(To)、請求(Request)、回應(Response)、發起者號碼(P Asserted Identity)等。然後以Call-ID組合某呼叫的所有訊號並分析此呼叫之完成狀態和回應碼,做為跨網訊務連結模組的輸入來源。The SIP signal acquisition and analysis module captures the SIP signal from the NGN network and decodes the required parameters. The parameters include the signal generation time, the call identification code (Call-ID), the call end (From), and the call end (To). Request (Request), Response (Response), Originator Number (P Asserted Identity), etc. Then, all the signals of a call are combined by Call-ID and the completion status and response code of the call are analyzed as an input source of the inter-network communication connection module.
跨網訊務連結模組使用ISUP和SIP訊號擷取及分析模組產生的訊務資料,進行多層次跨網訊務連結。關聯ISUP和SIP跨網訊務時,除了以SIP訊號的From和To標頭去連結對應ISUP訊號的CgPN和CdPN,更考慮到轉碼、加冠碼或擴碼對用戶號碼的改變。跨網訊務連結模組,納入更多的參數來提高關聯成功率,完整的呈現訊務連結關係並彙集訊務 狀態於跨網訊務資料庫。The inter-network communication link module uses ISUP and SIP signals to capture and analyze the traffic data generated by the module for multi-level inter-network communication. When the ISUP and SIP inter-network traffic are associated, the CgPN and CdPN corresponding to the ISUP signal are connected by the From and To headers of the SIP signal, and the change of the user number by the transcoding, the crowning code or the spreading code is considered. Cross-network traffic link module, incorporating more parameters to improve the association success rate, complete presentation of traffic connections and convergence of services Status is in the inter-network traffic database.
智慧型分析告警模組則以該跨網訊務資料庫為輸入,透過訊務過濾功能,整理出有效訊務,可以提升訊務展示的判讀性,亦可增加訊務的分析效率。此外,針對過濾後的訊務,結合告警的資訊比對,能分析出有效的警示訊務,再將該訊務內容轉化為告警參數,儲存至告警資訊資料庫,以作為未來的參考門檻值。The intelligent analysis alarm module uses the cross-network traffic database as input, and through the traffic filtering function, sorts out effective traffic, which can improve the interpretation of the traffic display and increase the analysis efficiency of the traffic. In addition, for the filtered traffic, combined with the alarm information comparison, the effective warning service can be analyzed, and the traffic content is converted into an alarm parameter and stored in the alarm information database as a future reference threshold. .
而發送至終端設備的障礙內容,除了文字提示外,也包括警示訊務的完整流程,以利障礙癥結的判讀。同時告警的格式及週期可以透過管理介面自訂,設定屬於個人化的告警條件,或是接收到告警訊息時,透過互動式的提示,由終端直接回應修改,以避免終端接收障礙訊息過於頻繁及重複。此外,隨著告警時間的持續,也會適時提升告警層級與範圍,以確保障礙處理得宜。The obstacle content sent to the terminal device, in addition to the text prompt, also includes the complete process of alerting the traffic to facilitate the interpretation of the obstacle. At the same time, the format and period of the alarm can be customized through the management interface, and the alarm condition is personalized. When the alarm message is received, the terminal directly responds to the modification through the interactive prompt to avoid the terminal receiving the obstacle message too frequently. repeat. In addition, as the alarm time continues, the alarm level and range will be increased in time to ensure that the obstacles are handled properly.
本專利係一種新世代NGN網路監測方法及系統,提出一種跨網訊務連結及訊務分析技術,藉由完整的訊務資訊定問題之癥結,提昇維運查測效率。This patent is a new generation NGN network monitoring method and system. It proposes an inter-network communication link and traffic analysis technology to improve the efficiency of maintenance inspection by fixing the problem of the complete traffic information.
請參閱圖一,本專利包含五個單元:ISUP訊號擷取及分析模組11、SIP訊號擷取及分析模組12、跨網訊務連結模組20、跨網訊務資料庫30與智慧型分析告警模組40。Please refer to FIG. 1. The patent includes five units: ISUP signal acquisition and analysis module 11, SIP signal acquisition and analysis module 12, inter-network communication connection module 20, inter-network communication database 30 and wisdom. Type analysis alarm module 40.
ISUP訊號擷取及分析模組11和SIP訊號擷取及分析模組12分別自PSTN網路和NGN網路擷取、解碼、分析呼叫訊號,產生各自的呼叫狀態及本專利所需之參數。接著將ISUP訊號擷取及分析模組11和SIP訊號擷取及分析模組12產生的結果輸入到跨網訊務連結模組20。The ISUP signal acquisition and analysis module 11 and the SIP signal acquisition and analysis module 12 respectively capture, decode, and analyze the call signals from the PSTN network and the NGN network to generate respective call states and parameters required by the patent. The results generated by the ISUP signal acquisition and analysis module 11 and the SIP signal acquisition and analysis module 12 are then input to the inter-network communication link module 20.
跨網訊務連結模組20執行多層次的ISUP和SIP訊號連 結,連結的依據是以ISUP訊號中的用戶號碼(含主叫號碼及被叫號碼)去比對合理時間範圍內的SIP訊號中的用戶號碼(含主叫號碼及被叫號碼)。The inter-network communication link module 20 performs multi-level ISUP and SIP signal connection The link is based on the user number (including the calling number and the called number) in the ISUP signal to compare the subscriber number (including the calling number and the called number) in the SIP signal within a reasonable time range.
ISUP訊號中的主叫號碼/被叫號碼和SIP訊號中的主叫號碼/被叫號碼是否相等或相似,在合理的時間範圍內,若比對到相等或相似的用戶號碼(含主叫號碼及被叫號碼),跨網訊務連結的關聯性就成立,也就是ISUP訊號對應到SIP訊號。Whether the calling number/called number in the ISUP signal and the calling number/called number in the SIP signal are equal or similar, and if the equal or similar user number (including the calling number) is compared within a reasonable time range And the called number), the relevance of the cross-network traffic connection is established, that is, the ISUP signal corresponds to the SIP signal.
基於路由遞送訊號或特殊服務的需要,網路設備會對用戶號碼進行轉碼、加冠碼或擴碼等動作。網路設備藉由內部的局情資料,可回復用戶號碼,但外加的監測設備只仰賴擷取到的訊號,轉碼、加冠碼或擴碼改變了用戶號碼,造成無法連結跨網訊務。因此本專利之跨網訊務連結模組20以“包含”運算,克服用戶號碼被轉換而造成的連結困難,“包含”運算就是用來比對前述之相似的用戶號碼。Based on the need to route a signal or a special service, the network device transcodes, adds a code, or spreads the number of the user. The network device can reply to the user number through the internal information, but the additional monitoring device only relies on the captured signal. The transcoding, crowning code or spread code changes the user number, resulting in the inability to connect to the inter-network service. Therefore, the cross-network communication link module 20 of the present patent overcomes the connection difficulty caused by the conversion of the user number by the "include" operation, and the "include" operation is used to compare the similar user numbers.
例如,某已經移入NGN網務的固網用戶受話時,固網之原受話交換機會在被叫號碼加上冠碼(prefix),藉此將ISUP訊號路由往NGN網路,此時在ISUP訊號中看到的被叫號碼成為prefix+ CdPN型式,當進入NGN網路後,網路設備刪除被叫號碼的冠碼,此時在SIP訊號中看到的被叫號碼成為CdPN型式,因此,使用“包含”運算,以字串“prefix+ CdPN”包含字串“CdPN”,建立跨網路連結關係。For example, when a fixed network user who has moved into the NGN network receives a call, the original fixed exchange switch of the fixed network adds a prefix to the called number, thereby routing the ISUP signal to the NGN network, at this time in the ISUP signal. The called number seen in the prefix becomes the prefix+CdPN type. When entering the NGN network, the network device deletes the crown number of the called number. At this time, the called number seen in the SIP signal becomes the CdPN type, so the use of " Contains the "operation", the string "prefix + CdPN" contains the string "CdPN" to establish a cross-network connection relationship.
SIP訊號的From、To、request-URI(r-URI)等參數通常內含用戶的電話號碼。P-Asserted-Identity(PA-ID)也會有主叫號碼,對於在From標頭填入anonymous的發話,可由PA-ID提供主叫號碼,其中之From和PA-ID屬於主叫號碼,To和r-URI屬於被叫號碼。Parameters such as From, To, and request-URI (r-URI) of the SIP signal usually contain the user's phone number. P-Asserted-Identity (PA-ID) will also have a calling number. For the incoming message filled in the From header, the calling number can be provided by the PA-ID, where the From and PA-ID belong to the calling number, To And the r-URI belongs to the called number.
ISUP訊號的電話號碼在CgPN,CdPN、Called IN Number(CdIN)等參數。其中之CgPN屬於主叫號碼,CdPN、 CdIN屬於被叫號碼。The phone number of the ISUP signal is in CgPN, CdPN, Called IN Number (CdIN) and other parameters. Among them, CgPN belongs to the calling number, CdPN, CdIN belongs to the called number.
為了簡易說明,將主叫號碼和被叫號碼以括號加逗點的方式成對表示,如(CgPN,CdPN),前者為主叫號碼,後者為被叫號碼。For the sake of simplicity, the calling number and the called number are represented in pairs by commas, such as (CgPN, CdPN), the former is the calling number, and the latter is the called number.
此外,跨網訊務連結模組20以可能內含用戶號碼的多個參數進行多層次比對,例如主叫號碼可能在From或PA-ID參數,被叫號碼可能在To或request-URI。因此,表示方法擴展成(From或PA-ID,To或r-URI),意即(From或PA-ID,To或r-URI)代表:(From,To)、(From,r-URI)、(PA-ID,To)和(PA-ID,r-URI)四種交叉組合。In addition, the inter-network communication link module 20 performs multi-level comparison with multiple parameters that may include a user number. For example, the calling number may be in the From or PA-ID parameter, and the called number may be in the To or request-URI. Therefore, the representation method is extended to (From or PA-ID, To or r-URI), meaning (From or PA-ID, To or r-URI) stands for: (From, To), (From, r-URI) Four combinations of (PA-ID, To) and (PA-ID, r-URI).
連結的方法及步驟請參閱圖二,比對的訊務資料來自ISUP訊號擷取及分析模組11和SIP訊號擷取及分析模組12。Refer to Figure 2 for the method and procedure of the connection. The comparison information is from the ISUP signal acquisition and analysis module 11 and the SIP signal acquisition and analysis module 12.
步驟一、步驟1:以ISUP訊號擷取及分析模組11的某呼叫用戶號碼組(CgPN,CdPN或CdIN)到SIP訊號擷取及分析模組12比對合理的時間範圍內是否有相等的用戶號碼組(From或PA-ID,To或r-URI)。若有比對到相等的用戶號碼組,就將連結關係和呼叫狀態寫入跨網訊務資料庫30,供智慧型跨網訊務告警管理模組40參考使用。若沒有比對到相等的用戶號碼組,則進行步驟2。Step 1: Step 1: Obtain and analyze a call subscriber number group (CgPN, CdPN or CdIN) of the module 11 by the ISUP signal to whether the SIP signal acquisition and analysis module 12 compares within a reasonable time range. User number group (From or PA-ID, To or r-URI). If there is a matching user number group, the connection relationship and the call status are written into the inter-network traffic database 30 for reference by the smart inter-network traffic alarm management module 40. If there is no matching user number group, proceed to step 2.
步驟二、步驟2:比對ISUP訊號的(CgPN,CdPN或CdIN)用戶號碼組是否包含SIP訊號的(From或PA-ID,To或r-URI)用戶號碼組。若有比對到包含的用戶號碼組,就將連結關係和呼叫狀態寫入跨網訊務資料庫30。若沒有比對到包含的用戶號碼組,則進行步驟3。Step 2: Step 2: Compare the (CgPN, CdPN or CdIN) user number group of the ISUP signal with the (From or PA-ID, To or r-URI) user number group of the SIP signal. If there is a comparison to the included user number group, the link relationship and call status are written to the inter-network traffic database 30. If there is no comparison to the included user number group, proceed to step 3.
步驟三、步驟3:與步驟2相反,比對SIP訊號的(From 或PA-ID,To或r-URI)用戶號碼組是否包含ISUP訊號的(CgPN,CdPN或CdIN)用戶號碼組。若有比對到包含的用戶號碼組,就將連結關係和呼叫狀態寫入跨網訊務資料庫30,若沒有比對到包含的用戶號碼組,則結束跨網訊務連結動作。Step 3, Step 3: Contrary to Step 2, compare the SIP signal (From Or PA-ID, To or r-URI) Whether the user number group contains the (CgPN, CdPN or CdIN) user number group of the ISUP signal. If the matching user number group is matched, the connection relationship and the call status are written into the inter-network traffic database 30, and if the included user number group is not matched, the inter-network communication connection action is terminated.
智慧型分析告警模組40功能程序如圖三所示。包括訊務過濾功能組41、訊務展示功能組42、訊務分析功能組43、告警資訊資料庫44、告警處理功能組45與條件管理功能組46。輸入為跨網訊務資料庫30或終端設備50;輸出則為終端設備50。其功能及程序茲說明如下:The function program of the intelligent analysis alarm module 40 is shown in Figure 3. The traffic filtering function group 41, the traffic display function group 42, the traffic analysis function group 43, the alarm information database 44, the alarm processing function group 45, and the condition management function group 46 are included. The input is the inter-network traffic database 30 or the terminal device 50; the output is the terminal device 50. Its functions and procedures are described as follows:
(1)訊務過濾功能組(1) Traffic Filtering Function Group
訊務過濾功能組41主要過濾儲存在跨網訊務資料庫30的資料,其運作流程410如圖四所示,首先依造時間範圍,例如前10分鐘,讀取30訊務內容411,針對內容進行分類412,該分類範例內容可以依通話時間、發話號碼、收話號碼、通話狀態、客戶名稱、服務特碼及設備號碼或其他欄位等組合,若目標內容相符413,則進行訊務排序414,並將結果傳遞至訊務展示流程420及訊務分析流程430;若目標內容不相符413,則繼續依照時間範圍讀取跨網訊務資料庫30的內容。The traffic filtering function group 41 mainly filters the data stored in the inter-network traffic database 30. The operation process 410 is as shown in FIG. 4, and firstly reads 30 traffic contents 411 according to the time range, for example, the first 10 minutes. The content is classified 412, and the content of the classification example can be combined according to the time of the call, the number of the call, the number of the call, the state of the call, the name of the customer, the service code, the device number, or other fields. If the target content matches 413, the message is performed. Sort 414 and pass the result to the traffic display process 420 and the traffic analysis process 430; if the target content does not match 413, continue to read the content of the cross-network traffic database 30 according to the time range.
(2)訊務展示功能組(2) Traffic display function group
訊務展示功能組42的運作流程420如圖五所示,將排序後的目標訊務414,進行訊務呈現421,主要有以下三種方式:The operation process 420 of the service display function group 42 is shown in FIG. 5, and the sorted target message 414 is presented to the service 421. The following three methods are mainly used:
1.提供表格化的訊務資訊422,並以顏色標記欄位及內容,同時結合動態圖示以突顯內容值,例如以閃爍紅燈來表示障礙發生。1. Provide tabular traffic information 422, and color the field and content, and combine the dynamic icon to highlight the content value, for example, flashing red light to indicate the occurrence of the obstacle.
2.提供訊務流程圖423如圖六所示。提供訊務流程圖423為一個經過時間排序的流程示意圖,包含 PSTN、NGN或兩者的訊務程序流程圖,並以顏色區別兩者的訊務4234,提供訊務流程圖423標示訊務所流經的設備4231,亦包括通信號碼、網路位址或相關設備內容,箭頭代表設備間的訊務去向4232,亦包含設備間的訊務狀態4233,也同樣以顏色區隔,同時針對不同的通信識別碼Call ID,以不同的顏色區塊來區隔4234,藉以增加訊務流程的可讀性,另外提供訊務流程圖423也支援互動式顯示,例如當MESG5被標記,則顯示進階的訊務內容4235。2. Provide a traffic flow diagram 423 as shown in Figure 6. Providing a traffic flow diagram 423 as a time-ordered flow diagram, including The traffic flow chart of the PSTN, the NGN, or both, and the traffic 4234 that distinguishes the two by the color, provides the traffic flow diagram 423 to indicate the device 4231 through which the traffic flows, and also includes the communication number, the network address, or Related device content, the arrow represents the traffic direction between the devices 4232, and also includes the traffic status 4233 between the devices, which is also separated by color, and is separated by different color blocks for different communication identification numbers. 4234, in order to increase the readability of the traffic flow, and the provided traffic flow diagram 423 also supports interactive display, for example, when the MESG5 is marked, the advanced traffic content 4235 is displayed.
3.提供訊務網址短別名424,以不大於20個字母為主,便於使用者讀取或再利用,例如存取該訊務流程的封包。3. Provide a short URL 424 of the mailing address, which is mainly composed of no more than 20 letters, which is convenient for the user to read or reuse, for example, accessing the packet of the traffic flow.
(3)訊務分析功能組(3) Traffic Analysis Function Group
訊務分析功能組43的運作流程430如圖七所示。首先讀取排序後的目標訊務431,透過告警資料庫44搜尋其告警資訊432,執行該告警規則433,並將產生的量化結果,再儲存回告警資料庫435,作為後續經驗參考,若量化結果滿足告警條件434,則進行告警處理;若不滿足,則繼續讀取排序後的目標訊務431。The operational flow 430 of the traffic analysis function group 43 is shown in FIG. First, the sorted target traffic 431 is read, the alarm information 432 is searched through the alarm database 44, the alarm rule 433 is executed, and the generated quantized result is stored back into the alarm database 435 as a follow-up experience reference. If the alarm condition 434 is satisfied, the alarm processing is performed; if not, the sorted target traffic 431 is continuously read.
執行的告警規則433為一連串邏輯性的判別語法,例如分析訊務的開始時間為t 1 ,結束時間為t 2 ,時間差為t 2 -t 1 =△t ,該時段的總通話數為N ,通話狀態為S,其中作為告警判斷的通話狀態為S w ,其S w 的通話數為M ,若S w 的告警門檻值為Θ ,且條件有效別為δ ,則告警條件如下所示:IF(M/N >Θ )AND(δ =valid )THEN ALARMS w ELSE IGNORES w The executed alarm rule 433 is a series of logical discriminant grammars, for example, the start time of the analysis traffic is t 1 , the end time is t 2 , and the time difference is t 2 - t 1 = Δ t , and the total number of calls in the period is N. The call state is S, wherein the call state determined as the alarm is S w , and the number of calls of the S w is M. If the alarm threshold of the S w is Θ and the condition is valid δ , the alarm condition is as follows: IF ( M/N > Θ ) AND( δ = valid )THEN ALARM S w ELSE IGNORE S w
則當條件滿足434時,則系統會將S w 及相關的訊息傳送 給告警處理功能組45;反之則忽略,繼續讀取目標訊務431。Then, when the condition satisfies 434, the system transmits the S w and related messages to the alarm processing function group 45; otherwise, the target message 431 is continuously read.
根據上面語法舉例說明:告警通話狀態S w 為「呼叫取消」,SIP回應碼為,「487 Request Terminated」,原因可能是發話端掛斷電話,也可能是系統設備發生障礙,導致等待逾時所造成,無法由單筆通話狀態得知通信網路的真實狀態。但是透過該時段告警規則的量化433,例如100通不同進線有40筆得到相同的SIP回應碼,即M/N =0.4,若告警參數值Θ 為0.3,且已達到發生的有效次數,即有效別為valid ,則條件符合434,可以合理懷疑網路設備異常發生,並進行後續的告警處理流程450,同時也將單位時間的量化資訊433,轉化為告警參數值Θ ,並且針對不同的時段及需求,儲存至跨網訊務資料庫30,作為未來告警經驗的參考。例如星期一的歷史平均通話數可作為下星期一的參考。According to the above syntax, the alarm call status S w is “call cancellation”, and the SIP response code is “487 Request Terminated”. The reason may be that the caller hangs up the phone, or the system device may be in an obstacle, causing the waiting time to wait. As a result, the real state of the communication network cannot be known from a single call state. However, through quantization 433 of the time period the alarm rule, for example, 100 through different feed lines 40 a pen to obtain the same SIP response code, i.e., M / N = 0.4, if the alarm parameter value Θ is 0.3, and the effective number of occurrences has been reached, i.e., If the validity is not valid , the condition is 434. The network device abnormality can be reasonably suspected, and the subsequent alarm processing flow 450 is performed. At the same time, the quantized information 433 per unit time is converted into the alarm parameter value Θ , and for different time periods. And the requirements are stored in the inter-network traffic database 30 as a reference for future alarm experience. For example, the historical average number of calls on Monday can be used as a reference for next Monday.
(4)告警資訊資料庫(4) Alarm information database
告警資訊資料庫44提供告警資料給訊務分析功能組431,並儲存分析過後的量化資料435;提供告警排程資料給告警處理功能組451;提供告警資訊給條件管理功能組461,並儲存編輯過後的結果464。The alarm information database 44 provides alarm data to the traffic analysis function group 431, and stores the analyzed quantitative data 435; provides alarm schedule data to the alarm processing function group 451; provides alarm information to the condition management function group 461, and stores and edits The result after 464.
其關聯式資料表440如圖八所示,包括:客戶資料表441、服務資料表442、條件內容表443、通話狀態表444、告警排程表445及告警對象表446等。僅列出部分欄位示意。As shown in FIG. 8, the associated data table 440 includes a customer profile 441, a service profile 442, a conditional table 443, a call state table 444, an alarm schedule 445, and an alarm object table 446. Only some of the fields are listed.
(5)告警處理功能組(5) Alarm processing function group
告警處理功能組45的運作流程450如圖九所示,首先讀取告警排程451,針對儲存在資料表445的目標訊務進行排程。透過資料表446取得告警對象452,再讀取訊務展示結果453,並將訊務資訊表422、訊務流程圖423或訊務網址短別名424,放入告警訊息中,最後,傳送告警內容454,並且更新告警參數455,重新讀取下一個告警排程451。若傳送成功 456則結束;若不成功456則會判斷該訊息是否有效457,若有效則繼續重試傳送454,若告警內容過期為無效457則結束該次排程,另外當告警的警示內容不一致時,會以新的告警狀態為主,例如10:40AM的告警訊息已經傳送至終端設備50,10:50AM的告警訊息,因為終端設備50未開機,而儲存在佇列中,若11:00AM偵測到障礙已解除,則10:50AM的訊息為無效,將會被移除,改以11:00AM障礙排除取代。As shown in FIG. 9, the operation flow 450 of the alarm processing function group 45 first reads the alarm schedule 451 and schedules the target traffic stored in the data table 445. The alarm object 452 is obtained through the data table 446, the traffic display result 453 is read, and the traffic information table 422, the traffic flow chart 423 or the service URL short alias 424 is placed in the alarm message, and finally, the alarm content is transmitted. 454, and update the alarm parameter 455 to re-read the next alarm schedule 451. If the transfer is successful 456 is over; if it is unsuccessful, 456 will judge whether the message is valid 457. If it is valid, it will continue to retry transmission 454. If the alarm content expires to be invalid 457, the scheduling will be terminated, and when the warning content of the alarm is inconsistent, The alarm status is mainly based on the new alarm status. For example, the alarm message of 10:40AM has been transmitted to the terminal device 50, and the alarm message of 10:50AM is stored in the queue because the terminal device 50 is not turned on. If 11:00AM is detected, If the obstacle has been lifted, the 10:50AM message will be invalid and will be removed and replaced with the 11:00 AM barrier exclusion.
再者,更新告警參數455的部分,其參數內容可以是告警次數、告警持續時間等,會因為參數不同,使得告警排程改變,其告警對象也會隨之異動,因此能提升告警層級與範圍,同時也能調整傳送週期,避免告警提示過於頻繁及重複。In addition, the part of the alarm parameter 455 is updated, and the parameter content may be the number of alarms, the duration of the alarm, etc., because the parameters are different, the alarm schedule is changed, and the alarm object is also changed accordingly, thereby improving the alarm level and range. At the same time, the transmission period can be adjusted to avoid the alarm prompts being too frequent and repeated.
(6)條件管理功能組(6) Condition Management Function Group
條件管理功能組46的運作流程460如圖十所示。首先讀取告警資訊資料庫44的告警資訊461,並暫存在終端設備50的記憶體中,可進行新增、編輯及刪除告警條件的功能462,若確認463,則會將暫存終端設備50記憶體的內容儲存回告警資料庫464;反之則結束,該功能組可以透過提供的管理介面由終端設備50進行操作,或是透過傳送的告警內容所提供之互動提示,起始條件管理事件,進行告警條件的修改功能,該管理介面可以是網頁,或是安裝於終端的應用程式等。該告警內容所提供之互動提示,可以是簡訊特碼、網頁連結、或是終端應用程式提供的輸入。The operational flow 460 of the condition management function group 46 is shown in FIG. First, the alarm information 461 of the alarm information database 44 is read and temporarily stored in the memory of the terminal device 50, and the function 462 for adding, editing, and deleting alarm conditions can be performed. If the 463 is confirmed, the temporary terminal device 50 is The content of the memory is stored back to the alarm database 464; otherwise, the function group can be operated by the terminal device 50 through the provided management interface, or the interactive condition prompt provided by the transmitted alarm content, and the condition management event is started. The modification function of the alarm condition may be performed, and the management interface may be a webpage or an application installed on the terminal. The interactive prompt provided by the alert content may be a newsletter code, a web link, or an input provided by the terminal application.
11‧‧‧ISUP訊號擷取及分析模組11‧‧‧ISUP signal acquisition and analysis module
12‧‧‧SIP訊號擷取及分析模組12‧‧‧SIP Signal Acquisition and Analysis Module
20‧‧‧跨網訊務連結模組20‧‧‧Inter-network communication link module
30‧‧‧跨網訊務資料庫30‧‧‧Inter-network communication database
40‧‧‧智慧型分析告警模組40‧‧‧Smart Analysis Alarm Module
41‧‧‧訊務過濾功能組41‧‧‧Traffic Filtering Function Group
410‧‧‧訊務過濾功能組運作流程410‧‧‧Traffic Filtering Function Group Operation Process
411‧‧‧讀取跨網訊務資料庫的訊務內容411‧‧‧Read the content of the inter-network traffic database
412‧‧‧跨網訊務內容分類412‧‧‧Inter-networking content classification
413‧‧‧判斷跨網訊務內容是否為目標訊務413‧‧‧Determination of cross-network communication content as target traffic
414‧‧‧排序目標訊務414‧‧‧Sort target traffic
42‧‧‧訊務展示功能組42‧‧‧Traffic Display Function Group
420‧‧‧訊務展示功能組運作流程420‧‧‧Service Display Function Group Operation Process
421‧‧‧訊務內容彙整輸出421‧‧‧Information content summary output
422‧‧‧表格化的訊務資訊422‧‧‧Formal information
423‧‧‧圖形化的訊務流程423‧‧‧ Graphical Traffic Process
4231‧‧‧標示訊務所流經的設備4231‧‧‧Marking equipment flowing through the service
4232‧‧‧標示設備間的訊務去向4232‧‧‧Marking the direction of traffic between devices
4233‧‧‧標示設備間的訊務狀態4233‧‧‧Marking the status of the service between devices
4234‧‧‧標示異同的通信識別碼區塊4234‧‧‧Communication identification code blocks indicating similarities and differences
4235‧‧‧顯示訊務的進階內容4235‧‧‧ Displaying advanced content of the service
424‧‧‧訊務網址短別名424‧‧‧Service URL Short Name
43‧‧‧訊務分析功能組43‧‧‧ Traffic Analysis Function Group
430‧‧‧訊務分析功能組運作流程430‧‧‧Service Analysis Function Group Operation Process
431‧‧‧讀取排序後的目標訊務431‧‧‧Read sorted target traffic
432‧‧‧搜尋目標訊務位於告警資訊資料庫的告警資訊432‧‧‧Search target traffic is located in the alarm information database alarm information
433‧‧‧執行目標訊務的告警規則433‧‧‧Alarm rules for the execution of target traffic
434‧‧‧判斷告警訊務的量化結果是否滿足告警條件434‧‧‧Check whether the quantified result of the alarm service meets the alarm condition
435‧‧‧儲存目標訊務的量化結果於告警資訊資料庫435‧‧‧ Quantitative results of stored target traffic in the alert information database
44‧‧‧告警資訊資料庫44‧‧‧Alarm Information Database
440‧‧‧告警資訊資料庫的關聯式資料表440‧‧‧Affiliated data sheet for the alarm information database
441‧‧‧客戶資料表441‧‧‧Customer Information Sheet
442‧‧‧服務資料表442‧‧‧Service Information Sheet
443‧‧‧條件內容表443‧‧‧Conditions
444‧‧‧通話狀態表444‧‧‧Call status table
445‧‧‧告警排程表445‧‧‧Alarm Schedule
446‧‧‧告警對象表446‧‧‧Alarm object table
45‧‧‧告警處理功能組45‧‧‧Alarm Processing Function Group
450‧‧‧告警處理功能組運作流程450‧‧‧ Alarm Processing Function Group Operation Process
451‧‧‧讀取告警排程451‧‧‧Read alarm schedule
452‧‧‧取得告警對象表中的告警對象452‧‧‧Get the alarm object in the alarm object table
453‧‧‧取得訊務展示結果453‧‧‧Get the results of the traffic display
454‧‧‧傳送告警內容454‧‧‧Transfer alarm content
455‧‧‧更新告警參數455‧‧‧Update alarm parameters
456‧‧‧判斷告警資訊是否傳送成功456‧‧‧Check if the alarm information is successfully transmitted
457‧‧‧判斷告警狀態是否有效457‧‧‧Check if the alarm status is valid
46‧‧‧條件管理功能組46‧‧‧ Conditional Management Function Group
460‧‧‧條件管理功能組運作流程460‧‧‧ Condition Management Function Group Operation Process
461‧‧‧讀取告警資訊資料庫的告警資訊461‧‧‧Read the alarm information of the alarm information database
462‧‧‧進行新增、編輯及刪除告警條件的功能462‧‧‧ Functions to add, edit and delete alarm conditions
463‧‧‧判斷告警條件的編修是否有效463‧‧‧Consult whether the editing of the alarm condition is valid
464‧‧‧儲存告警條件於告警資訊資料庫中464‧‧‧Storage alarm conditions in the alarm information database
50‧‧‧終端設備50‧‧‧ Terminal equipment
請參閱有關本專利之詳細說明及其附圖,將可進一步瞭解本專利之技術內容及其目的功效;有關附圖為:圖一為本專利新世代NGN網路監測方法及系統模組圖。Please refer to the detailed description of the patent and its accompanying drawings, which will further understand the technical content of the patent and its purpose. The related drawings are: Figure 1 is a block diagram of the new generation NGN network monitoring method and system.
圖二為本專利跨網訊務連結模組之多層次訊務連結方法。FIG. 2 is a multi-level communication connection method of the patent cross-network communication link module.
圖三為本專利智慧型分析告警模組的功能程序圖。Figure 3 is a functional program diagram of the intelligent analysis alarm module of the patent.
圖四為本專利訊務過濾功能組的運作流程圖。Figure 4 is a flow chart showing the operation of the patented traffic filtering function group.
圖五為本專利訊務展示功能組的運作流程圖。Figure 5 is a flow chart showing the operation of the patent service display function group.
圖六為本專利訊務流程圖形化的展示圖。Figure 6 is a display diagram of the patent flow chart.
圖七為本專利訊務分析功能組的運作流程圖。Figure 7 is a flow chart of the operation of the patent traffic analysis function group.
圖八為本專利的告警資訊關聯式資料表。Figure 8 is the alarm information related data sheet of this patent.
圖九為本專利告警處理功能組的運作流程圖。Figure 9 is a flow chart showing the operation of the patent alarm processing function group.
圖十為本專利條件管理功能組的運作流程圖。Figure 10 is a flow chart of the operation of the patent condition management function group.
11‧‧‧ISUP訊號擷取及分析模組11‧‧‧ISUP signal acquisition and analysis module
12‧‧‧SIP訊號擷取及分析模組12‧‧‧SIP Signal Acquisition and Analysis Module
20‧‧‧跨網訊務連結模組20‧‧‧Inter-network communication link module
30‧‧‧跨網訊務資料庫30‧‧‧Inter-network communication database
40‧‧‧智慧型分析告警模組40‧‧‧Smart Analysis Alarm Module
50‧‧‧終端設備50‧‧‧ Terminal equipment
Claims (9)
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TW101129151A TWI478530B (en) | 2012-08-13 | 2012-08-13 | The method and system for ngn traffic monitoring |
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TW101129151A TWI478530B (en) | 2012-08-13 | 2012-08-13 | The method and system for ngn traffic monitoring |
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TWI478530B true TWI478530B (en) | 2015-03-21 |
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TWI692959B (en) * | 2018-12-14 | 2020-05-01 | 中華電信股份有限公司 | System and method for real time error detection of sip-based ip pbx |
TWI802413B (en) * | 2022-05-17 | 2023-05-11 | 中華電信股份有限公司 | Electronic device and method of detecting abnormal equipment in telecommunication network |
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TW200906155A (en) * | 2007-07-31 | 2009-02-01 | Chunghwa Telecom Co Ltd | Method and architecture for forming the of calling signal sequence from SS7 ISUP signals |
TW201125334A (en) * | 2009-11-03 | 2011-07-16 | Interdigital Patent Holdings | Method and apparatus for inter-device session transfer between internet protocol (IP) multimedia subsystem (IMS) and H.323 based clients |
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US20050195745A1 (en) * | 2004-03-03 | 2005-09-08 | Scott Alistair K.C. | System and method for correlation of dissimilar telecommunication signaling protocols |
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