TWI433037B - Method for user intention-awareness, electronic device and data processing system therefor - Google Patents

Method for user intention-awareness, electronic device and data processing system therefor Download PDF

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TWI433037B
TWI433037B TW98145122A TW98145122A TWI433037B TW I433037 B TWI433037 B TW I433037B TW 98145122 A TW98145122 A TW 98145122A TW 98145122 A TW98145122 A TW 98145122A TW I433037 B TWI433037 B TW I433037B
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keyword network
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TW201123037A (en
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Wei You Chang
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Ind Tech Res Inst
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Description

用以感知使用者意圖的方法、電子裝置及資料運算系統Method, electronic device and data computing system for sensing user intention

本發明是有關於感知使用者意圖的技術,且特別是有關於一種用以感知使用者意圖的方法、電子裝置及資料運算系統。The present invention relates to techniques for perceiving user intent, and more particularly to a method, an electronic device, and a data computing system for sensing user intent.

環境感知技術的發展,對使用者提供了一連串更為個人化的服務。在如此的環境下,如何幫助使用者在不同的感知環境中,快速搜尋真正需要的服務,貼近使用者需求,是一項複雜的議題。The development of environment-aware technology provides users with a series of more personalized services. In such an environment, how to help users quickly search for the services they really need in different perception environments is close to the needs of users. This is a complex issue.

針對這項議題的需求,如何建立辨識使用者行為內容模式,進而達到預測使用者意圖,使得個人與使用環境資訊間聯繫起良好的互動,則以利用使用者基本行為及資料,建立具有感測使用者意圖能力的使用者檔案(User Profile),直接提供對使用者服務的預測,成為最簡潔的解決方案之一。In response to the needs of this issue, how to establish a model for identifying user behaviors, so as to predict the user's intentions, so that the interaction between the individual and the use of environmental information is good, and the user's basic behavior and information are used to establish sensing. The User Profile of the user's intent, directly providing predictions of user services, is one of the simplest solutions.

此外,在目前行動環境下,手持裝置的大量使用,產生了大量的時間、空間資料。若要藉由手持裝置作為個人化服務提供或取得的工具,預測使用者意圖的技術,勢必要有效的運用這些資料。故此,如何處理這些資料,並建立合適的使用者檔案,並能因應各個使用者的情況,而作出適切的服務,成為感知環境服務技術的重要議題。In addition, in the current operating environment, the massive use of handheld devices has generated a large amount of time and space data. To use the handheld device as a tool for providing or acquiring personalized services, and to predict the user's intentions, it is necessary to use the data effectively. Therefore, how to deal with these materials, and to establish appropriate user files, and to respond to the situation of individual users, to make appropriate services, has become an important issue in the perception of environmental service technology.

本發明係有關於一種意圖感知方法,藉由依據使用者瀏覽的數位內容及至少一知識本體,建立使用者關鍵詞網,以結構化內容呈現,並據此結構化內容,因應有關使用者屬性的需求,建立具有推論使用者意圖的結構化內容。由於有關使用者屬性的需求可以為時間、位置或其他參數與其結合,上述具有推論使用者意圖的結構化內容可作為提供個人化的服務的基礎依據,以達成環境感知技術的需求。The invention relates to an intent sensing method, which establishes a user keyword network according to digital content browsed by a user and at least one knowledge ontology, presents the content according to the structured content, and structurally categorizes the content according to the user attribute. The need to create structured content with inferred user intent. Since the requirements related to user attributes can be combined with time, location or other parameters, the above structured content with inferred user intent can be used as a basis for providing personalized services to achieve the needs of environment-aware technology.

根據本發明之一方面,提出一種意圖感知方法,包括以下步驟。依據使用者於一電子裝置所瀏覽的內容及至少一知識本體,建構一使用者關鍵詞網。根據一服務需求,經由變異分析取出使用者關鍵詞網中與服需求相關的資料內容,進行使用者意圖推論,以產生使用者意圖感知內容於一意圖感知側寫檔案中。According to an aspect of the present invention, an intent sensing method is provided, comprising the following steps. A user keyword network is constructed according to the content browsed by the user on an electronic device and at least one knowledge ontology. According to a service requirement, the data content related to the service demand in the user keyword network is extracted through the mutation analysis, and the user intention inference is performed to generate the user intention to perceive the content in an intention-aware profile file.

根據本發明之另一方面,提供一具有感知使用者意圖的電子裝置,其包括:一使用者介面單元及一處理模組。使用者介面單元,用以互動式呈現資料。處理模組,用以依據藉由使用者介面單元所瀏覽的內容以及至少一知識本體,建構一使用者關鍵詞網。處理模組回應一服務需求,經由變異分析取出使用者關鍵詞網中與服需求相關的資料內容,進行使用者意圖推論,以產生使用者意圖感知內容。According to another aspect of the present invention, an electronic device having a user's intention is provided, including: a user interface unit and a processing module. User interface unit for interactive presentation of data. The processing module is configured to construct a user keyword network according to the content browsed by the user interface unit and the at least one knowledge ontology. The processing module responds to a service requirement, and extracts the data content related to the service requirement in the user keyword network through the mutation analysis, and performs user intention inference to generate the user intention to perceive the content.

根據本發明之再一方面,提出一種具有感知使用者意圖的資料運算系統,其包括:一通訊單元及一處理單元。通訊單元,用以接收登入之一使用者所瀏覽的內容及事件。處理單元,用以依據接收之使用者所瀏覽的內容及事件及至少一知識本體,建構一使用者關鍵詞網。處理單元,回應一服務需求,經由變異分析取出使用者關鍵詞網中與服需求相關的資料內容,進行使用者意圖推論,以產生使用者意圖感知內容。According to still another aspect of the present invention, a data computing system having a user intent is provided, comprising: a communication unit and a processing unit. The communication unit is configured to receive content and events browsed by one of the users. The processing unit is configured to construct a user keyword network according to the content and events browsed by the received user and the at least one knowledge ontology. The processing unit responds to a service requirement, and extracts the data content related to the service requirement in the user keyword network through the mutation analysis, and performs user intention inference to generate the user intention to perceive the content.

為讓本發明之上述內容能更明顯易懂,下文特舉較佳實施例,並配合所附圖式,作詳細說明如下:In order to make the above-mentioned contents of the present invention more comprehensible, the preferred embodiments are described below, and the detailed description is as follows:

依本發明提出使用者意圖感知的方法、電子裝置及系統。請參考第1A圖,其為依據本發明之一種用以感知一使用者的意圖方法之一實施例。如第1A圖所示,步驟S100,依據使用者於一電子裝置所瀏覽的內容20及至少一知識本體10,建構一使用者關鍵詞網30。步驟S110,根據一服務需求,經由變異分析取出使用者關鍵詞網30中與此服需求相關的資料內容,進行使用者意圖推論,以產生使用者意圖感知內容於一意圖感知側寫檔案40中。According to the present invention, a method, an electronic device and a system for user intent perception are proposed. Please refer to FIG. 1A, which is an embodiment of a method for sensing a user's intention according to the present invention. As shown in FIG. 1A, in step S100, a user keyword network 30 is constructed according to the content 20 browsed by the user on an electronic device and the at least one knowledge body 10. Step S110, according to a service requirement, extract the content of the user keyword network 30 related to the service demand through the mutation analysis, and perform user intention inference to generate the user intention to perceive the content in an intention-aware profile file 40. .

步驟S110如第1A圖所示,例如包括步驟S120及S130。於步驟S120中,依據此服務需求,藉由從使用者關鍵詞網30中截取與服務需求相關的資料,產生變異分析內容。在步驟S130中,對此變異分析內容的關鍵詞之間,進行意圖推論關鍵詞之關聯性,以產生使用者意圖感知內容。As shown in FIG. 1A, step S110 includes, for example, steps S120 and S130. In step S120, according to the service requirement, the content of the variance analysis is generated by intercepting the data related to the service demand from the user keyword network 30. In step S130, an association between the keywords of the content of the variation analysis is intentionally inferred to generate a user intention to perceive the content.

此外,對於知識本體10而言,可實施例為靜態地取得,或實施為動態地產生或更新。而使用者關鍵詞網30例如係包括多個節點之結構化內容,各節點對應到一個或多關鍵字及相對應的權重值。在一實施例中,更可視實施或應用的需求,使關鍵字經由關鍵字所出自的瀏覽內容,關聯複數個屬性例如時間或空間參數。意圖感知側寫檔案40所包含的使用者意圖感知內容,於一實施例中,亦可代表關鍵字及其間的關聯性。稍後將再舉其他例子作說明。Moreover, for the ontology 10, embodiments may be statically obtained or implemented to be dynamically generated or updated. The user keyword network 30, for example, includes structured content of a plurality of nodes, each node corresponding to one or more keywords and corresponding weight values. In an embodiment, the requirements of the implementation or application are more visual, such that the keyword is associated with a plurality of attributes, such as time or spatial parameters, via the browsing content from which the keyword originated. The user's intention to perceive the content contained in the intent-aware profile 40 may, in one embodiment, also represent the keywords and their associations. Other examples will be explained later.

上述方法實施例有多種的實施態樣,例如將第1A圖的方法實施為軟體。無論實施為系統、應用軟體或程式模式或韌體,它都可以安裝及應用在如第2A圖所示之一電子裝置200之中,例如是運算裝置如電腦,或行動裝置,如手機、多媒體播放器、個人數位助理器、導航裝置、手提電腦、車用電腦。此實施態樣係利用行動裝置所產生的時間、空間資料,並依據使用者瀏覽的內容作為基礎,而產生的使用者側寫檔可作為提供個人化的服務的基礎依據,以達成環境感知技術的需求。The above method embodiments have various implementations, such as implementing the method of FIG. 1A as a software. Whether implemented as a system, application software or program mode or firmware, it can be installed and applied in an electronic device 200 as shown in FIG. 2A, such as an arithmetic device such as a computer, or a mobile device such as a mobile phone or multimedia. Players, personal digital assistants, navigation devices, laptops, and car computers. This embodiment uses the time and space data generated by the mobile device and based on the content browsed by the user, and the generated user side file can be used as a basis for providing personalized service to achieve the environment-aware technology. Demand.

電子裝置200基本上包括使用者介面單元210如包括顯示器、輸入裝置或其他與使用互動的輸入或輸出裝置,如觸控螢幕,使用者從使用者介面單元200所瀏覽的內容,如線上的資訊或網站內容以及其瀏覽行為,如點擊連結、選取內容或搜尋文字可作為建構第1A圖所示的使用者關鍵詞網30的基礎。另外,電子裝置200之處理模組212執行實現依上述方法的使用者意圖感知的軟體。The electronic device 200 basically includes a user interface unit 210, such as a display, an input device, or other input or output device that interacts with the use, such as a touch screen, and the user browses the content from the user interface unit 200, such as online information. Or the content of the website and its browsing behavior, such as clicking a link, selecting a content, or searching for text, may be used as a basis for constructing the user keyword network 30 shown in FIG. 1A. In addition, the processing module 212 of the electronic device 200 executes software that implements the user's intention to be perceived according to the above method.

舉例而言,電子裝置200係一具有定位功能的手機如基於位置服務(LBS:location-based services)或衛星導航系統(GPS:global positioning system)之功能。如系統軟體偵測到時間已為晚上6:00,所以提出一服務需求欲給使用者提供建議的用餐訊息,而處理模組212執行之使用者意圖感知軟體依此一含有時間條件及用晚餐之服務需求並結合目前使用者所在的地區位置,從使用者關鍵詞網30依步驟S110產生或更新的意圖感知側寫檔案40,得出例如在使用者所處的區域附近,並合乎使用者相關性高的餐廳名稱、口味、菜色。系統軟體利用這些回應上述服務需求(包括例如關鍵字或時間或位置等參數)的推論結果,可以加以處理以提供不同的個人化服務或使手機更具智慧型的功能。For example, the electronic device 200 is a function of a mobile phone having a positioning function such as a location-based services (LBS) or a global positioning system (GPS). If the system software detects that the time is already 6:00 pm, a service request is made to provide the user with a suggested meal message, and the user intention sensing software executed by the processing module 212 includes the time condition and dinner. The service request and the location of the region where the current user is located, from the user keyword network 30 in accordance with the intent to sense the profile 40 generated or updated in step S110, is obtained, for example, in the vicinity of the user's area, and is in accordance with the user. Relevant restaurant name, taste, and dish color. The system software can use these inferences in response to the above-mentioned service requirements (including parameters such as keywords or time or location) to be processed to provide different personalized services or to make the phone more intelligent.

另一實用例子是依上述方法實施例之具有感知使用者意圖軟體裝設於資料運算系統,如第2B圖所示意伺服系統270之中,基本上,伺服系統270具有通訊單元271與不同的客戶端裝置如電子裝置201、202透過通訊連結250以無線或有線通訊方式(如寬頻網路、無線區域網路或3G、3.5G之行動通訊連結)溝通。假設使用者欲使用意圖感知功能,使用者可以透過登入伺服系統270,從而允許將所瀏覽的內容傳至伺服系統270,其中,所瀏覽的內容,例如是非結構性的內容如自然語言,或者是結構性內容如具有某些既定欄位或項目之資料內容。伺服系統270之處理單元273(如由一電腦、或多台伺服器形成的系統)執行具有感知使用者意圖的軟體,因應可由客戶端裝置或伺服系統提出之一服務需求,依步驟S110產生或更新的意圖感知側寫檔案40,可作為提供個人化的服務的基礎依據,例如是提供給伺服系統250以外第三服務提供者或是由伺服系統250本身提供服務。Another practical example is that the user having the sensory intention in accordance with the above method embodiment is installed in the data computing system, as shown in FIG. 2B, the servo system 270. Basically, the servo system 270 has the communication unit 271 and different clients. The end devices, such as the electronic devices 201, 202, communicate via a communication link 250 in a wireless or wired communication manner (such as a broadband network, a wireless local area network, or a 3G, 3.5G mobile communication link). Assuming that the user wants to use the intent awareness function, the user can log in to the servo system 270 to allow the browsed content to be passed to the servo system 270, wherein the content being viewed, for example, non-structural content such as natural language, or Structured content such as data content with certain established fields or items. The processing unit 273 of the servo system 270 (such as a system formed by a computer or a plurality of servers) executes a software having a perceived user's intention, which may be generated by the client device or the servo system according to step S110 or The updated intent-aware profile 40 can be used as a basis for providing personalized services, such as being provided to a third service provider other than the servo system 250 or by the servo system 250 itself.

另外,第3圖示意依據本發明之一實施例的具有感知使用者意圖的系統300的系統架構圖。在第3圖中,系統300係可視為上述第2A圖之電子裝置200中或第2B圖之伺服系統270中,實現具有感知使用者意圖的軟體系統架構。此系統300包括一使用者關鍵詞網模組310、變異分析模組320及一使用者意圖感知推論模組330,可分別用以實現步驟S100、S120及S130,並分別產生使用者關鍵詞網30、變異分析內容35及使用者側寫檔(或意圖感知側寫檔案)40。上述知識本體10、使用者關鍵詞網30、變異分析內容35及使用者側寫檔40可依需要實施為儲存於伺服端的資料庫之中或客戶端的記憶體之中,或是分散式的儲存皆可;需要時,亦可實施以通訊連線來取得上述的內容,並加以更新。在第3圖中,系統300可提供管理者對知識本體10,具有新增、刪除、更新等控制功能、權限,及開放給其他使用者不同使用層級之控制功能、權限。Additionally, FIG. 3 illustrates a system architecture diagram of a system 300 having perceived user intent in accordance with an embodiment of the present invention. In the third diagram, the system 300 can be regarded as the software system architecture having the user's intention of being perceived in the electronic device 200 of FIG. 2A or the servo system 270 of FIG. 2B. The system 300 includes a user keyword network module 310, a mutation analysis module 320, and a user intention-aware inference module 330, which can be used to implement steps S100, S120, and S130, respectively, and generate user keyword networks respectively. 30. Variation analysis content 35 and user side write file (or intentional perception profile file) 40. The knowledge ontology 10, the user keyword network 30, the mutation analysis content 35, and the user side write file 40 may be implemented as stored in a database of the server or in the memory of the client, or in a distributed storage. Yes, if necessary, you can also use the communication link to obtain the above content and update it. In FIG. 3, the system 300 can provide the manager's knowledge ontology 10 with control functions, rights, and other control functions and rights that are open to other users.

對於知識本體而言,可實施例為靜態地從系統以外取得,或實施為由客戶端或是伺服端動態地產生或更新。故此,第3圖之實施例中更可包括一知識本體模組301,用以產生知識本體10。For the ontology of knowledge, embodiments may be statically obtained from outside the system, or implemented as being dynamically generated or updated by the client or the server. Therefore, the embodiment of FIG. 3 further includes a knowledge body module 301 for generating the knowledge body 10.

以下就第3圖中的各個模組試舉例子加以說明。The following is an example of each module in the third figure.

知識本體Knowledge ontology

知識本體模組301可執行如前述的建構知識本體之步驟。第1B圖之流程圖為建構知識本體之一實施例。步驟S210,依據所提供之內容,例如線上資訊系統之內容如網站內容(context)或專業內容或專業領域知識(domain knowledge)內容或其他已建立之知識本體架構及內容,進行內容處理以得到回饋的詞彙。網站內容例如網頁、部落格(Blog)之網站所呈現的各種內容,而專業領域知識(domain knowledge)例如為文學、科技、社會、財經、政治或生活相關的如餐飲、交通、體育、娛樂等不同領域的內容或依據其他文件內容(text),其中,上述的內容可以為非結構性內容如自然語言,或是結構性內容亦可具以實施。知識本體模組301,如步驟S220所示,將回饋的詞彙,採用文件探勘技術,例如分類、分群或其他樹狀架構等技術,產生由上述詞彙為節點的知識本體架構,即詞彙網以作為知識本體。步驟S230所示,儲存知識本體於一資料庫或其他儲存記憶體之中。若將此結構化的內容表示為圖式,則如第4圖所示之一知識本體的一部分,每個詞彙並可具有自己的權重值,表示如詞彙在內容中所出現的頻數比率,例如餐廳為0.0014。此外,知識本體可為不限層次之詞彙網,每個節點可附有不限數目的相關關鍵詞彙。例如,知識本體係實施為以可延伸標記語言(XML:extensible markup)來建構及描述。此外,在其他例子中,現有的知識本體如國際電子電機學會IEEE的SUMO(Suggested Upper Merged Ontology,建議上層共用知識本體)或普林斯頓大學的WordNet,亦可作為參考作為知識本體的架構之用。The ontology module 301 can perform the steps of constructing the ontology as described above. The flowchart of Fig. 1B is an embodiment of constructing an ontology. Step S210: Perform content processing to obtain feedback according to the provided content, such as the content of the online information system, such as website content or professional content or domain knowledge content or other established knowledge ontology architecture and content. Vocabulary. Website content such as web pages, blogs, websites, and domain knowledge such as literature, technology, society, finance, politics, or life-related such as dining, transportation, sports, entertainment, etc. The content of different fields may be based on other file contents, wherein the above content may be non-structural content such as natural language, or structured content may also be implemented. The knowledge ontology module 301, as shown in step S220, uses the file exploration technology, such as classification, grouping, or other tree structure, to generate a knowledge ontology structure in which the vocabulary is a node, that is, a vocabulary network Knowledge ontology. Step S230, storing the knowledge ontology in a database or other storage memory. If the structured content is represented as a schema, then as part of the ontology as shown in Figure 4, each vocabulary may have its own weight value, indicating the frequency ratio as the vocabulary appears in the content, for example The restaurant is 0.0014. In addition, the ontology can be an unequal vocabulary network, and each node can be attached with an unlimited number of related keywords. For example, the knowledge base system is implemented to be constructed and described in an extensible markup (XML). In addition, in other examples, the existing knowledge ontology such as the SUMO (Suggested Upper Merged Ontology) of the IEEE, or the WordNet of Princeton University can also be used as a reference for the architecture of the ontology.

使用者關鍵詞彙網User keyword network

使用者關鍵詞網模組310依據,如步驟S100所示,使用者瀏覽行為依據知識本體分析內容成為使用者關鍵詞網30。第5圖所示為一產生使用者關鍵詞網的一實施例。步驟S510,記錄使用者與線上資訊系統互動瀏覽事件到一日誌(log)內,並儲存瀏覽內容紀錄使用者瀏覽內容。步驟S510可以用另一模組如日誌及內容模組由客戶端執行,並將之傳回伺服端處理;此外,又可以實施為由電子裝置來作記錄及處理。又可以利用使用者關鍵詞網模組310來處理(資料前處理部分)。步驟S520,根據使用者日誌的記錄,對儲存之瀏覽內容進行文件探勘處理,例如斷詞的動作,得到回饋詞彙。步驟530,根據回饋詞彙、知識本體,建立使用者關鍵詞網30。如第6圖所示意的關鍵詞網630,其由關鍵字為節點所構成,每一關鍵字可具有一權重值,例如,每一關鍵字可因應需求給予一加乘或一演算,產生不同的權重值,作為屬性關聯。此外,關鍵詞網630亦以可延伸標記語言來建構及描述。步驟S540,對使用者關鍵詞網之一關鍵詞,根據該關鍵字所出自的瀏覽內容,關聯複數個屬性包括一時間參數及一空間參數。例如第6圖之關鍵詞「水果沙拉」,從所出自的網頁內容與一家位於新竹的餐廳A及一家位於台北的餐廳B有關,此餐廳B的地理位置,例如從網頁上得知或從一地理伺服器或從搜尋網站得知,為X=121.5475800000,Y=25.0404700000,Z=0.00000,而瀏覽時間為T=2009-05-03,07:07:18.002。此時間、空間參數,如第6圖中之一組參數642,係關聯到關鍵詞「水果沙拉」及其他關鍵字如「蘋果」。此外,如第6圖所示意,另一組參數641亦可關係到多個不同的關鍵字。故此,一關鍵詞可具有多維的屬性。The user keyword network module 310 is based on, as shown in step S100, the user browsing behavior is based on the knowledge ontology analysis content to become the user keyword network 30. Figure 5 shows an embodiment of generating a user keyword network. Step S510, recording a user interactive browsing event with the online information system into a log, and storing the browsing content record user browsing content. Step S510 can be executed by the client by another module, such as a log and content module, and transmitted back to the server for processing; in addition, it can be implemented by the electronic device for recording and processing. It can also be processed by the user keyword network module 310 (data pre-processing part). Step S520, performing file exploration processing on the stored browsing content according to the record of the user log, for example, the action of breaking the word, and obtaining the feedback vocabulary. Step 530: Establish a user keyword network 30 according to the feedback vocabulary and the knowledge ontology. The keyword network 630, as illustrated in FIG. 6, is composed of keywords as nodes, and each keyword may have a weight value. For example, each keyword may be given a multiplication or a calculation according to the demand, resulting in different The weight value is associated as an attribute. In addition, keyword network 630 is also constructed and described in an extensible markup language. Step S540: Associate a plurality of attributes including a time parameter and a spatial parameter according to the browsing content of the keyword keyword network. For example, the keyword "fruit salad" in Figure 6 is related to the location of a webpage from a restaurant A in Hsinchu and a restaurant B in Taipei. The location of the restaurant B is known, for example, from a web page or from a web page. The geospatial server or the search website knows that X=121.5475800000, Y=25.0404700000, Z=0.00000, and the browsing time is T=2009-05-03, 07:07:18.002. This time, spatial parameter, such as a set of parameters 642 in Figure 6, is associated with the keyword "fruit salad" and other keywords such as "apple." In addition, as shown in FIG. 6, another set of parameters 641 may also be associated with a plurality of different keywords. Therefore, a keyword can have multi-dimensional attributes.

值得注意的是,上述屬性(如時空參數)之建立並關聯到關鍵詞,可依據使用者建立或使用之不同目的或方法,而可有所不同的實施方式。例如時間、空間等屬性,可依據產生方式、或產生內容而不同,如採用使用者使用時間、網頁時間、登錄系統時間(如電子裝置201登入第2B圖之伺服系統270)或特定時間之不同時間定義。而空間參數的地點也可依據例如店家所在地(如上述第6圖)、內容使用地點(如瀏覽時使用者所在地點)或其他定義方式。故此,上述第6圖的例子只是舉例說明而已,本發明之實施例可依不同應用需求而定義時間、空間參數,甚至加入其他參數,而衍生出不同之應用。例如,甚至可加入變動性屬性,如因時間、空間、瀏覽行為或需求而改變的屬性,以產生具有動態性狀態的使用者資訊。如此,本發明的實施方式具有極大的靈活性及延伸性,能有效的運用行動裝置在目前行動環境下,產生的大量的時間、空間資料,並可使得藉由手持裝置作為個人化服務提供或取得的工具,預測使用者意圖。It is worth noting that the establishment of the above attributes (such as time and space parameters) and associated with the keywords may be implemented according to different purposes or methods established or used by the user. For example, the attributes such as time and space may be different depending on the generation mode or the content, such as the user usage time, the webpage time, the login system time (such as the electronic device 201 logging into the servo system 270 of FIG. 2B) or the specific time. Time definition. The location of the spatial parameters may also be based on, for example, the location of the store (such as Figure 6 above), the location of the content (such as the location of the user at the time of browsing), or other definitions. Therefore, the example in the above FIG. 6 is only an example. The embodiment of the present invention can define different time and space parameters according to different application requirements, and even add other parameters, and derive different applications. For example, you can even add variability attributes, such as attributes that change due to time, space, browsing behavior, or requirements, to produce user information with a dynamic state. As such, the embodiment of the present invention has great flexibility and extensibility, can effectively utilize the mobile device to generate a large amount of time and space data in the current action environment, and can be provided by the handheld device as a personalized service or The tools obtained to predict user intent.

此外,參考第2B圖,對於第3圖之系統300來說,在一實施例中,可提供使用者對每個節點具有新增、刪除、更新等控制功能、權限,及開放給其他使用者不同使用層級之控制功能、權限。In addition, referring to FIG. 2B, for the system 300 of FIG. 3, in an embodiment, the user may be provided with control functions, rights, and other functions for adding, deleting, and updating each node. Different levels of control functions and permissions.

變異屬性分析Variation attribute analysis

於步驟S120中,依據服務需求,藉由從使用者關鍵詞網30中截取與服務需求相關的資料,產生變異分析內容。服務需求,其可以包括如關鍵字,或結合使用屬性,如上述有關使用者關鍵詞網30之屬性,例如時間、定點或其他屬性,甚至可加入變動性屬性。例如前述的,截取使用者詞彙樹狀架構內容,產生具有動態性質的使用者資訊。如第7A圖所示,係從關鍵詞網630中因應一服務需求,如需要6月3日以後的資料,找到相關日期的詞彙,抽取出如第7A圖的項目。據此,利用節點合併方法(node merging method),借用頻繁項目(frequent items)建立樹狀結構(tree)的規則,進行合併或增長演算,產生變異分析內容35。例如是,使用FP growth tree演算法利用如最小支持度(minimum support)例如設為0.5,產生大項目集合(large items),以產生例如全二位元樹(full-binary tree)。當中,依據節點的關鍵詞彙,依據合併規則,計算各節點間關聯性,進行多項分支整合,形成新的架構,例如第7B圖所示之結果。在第7B圖中,虛線710所示的樹狀圖的部分係對應到上述的服務需求例子而抽取出的第7A圖的項目。依據上述利用資料探勘中變異分析以及節點合併方法之精神,通常知識當可採用為資料探勘中的各種相關方法以產生成變異分析內容。如此,有關的細節將不再贅述。如上述,第3圖中的變異分析模組320亦可依上述各種實施方式以產生變異分析內容35以供使用者意圖感知推論模組330之用。In step S120, according to the service requirement, the content of the variance analysis is generated by intercepting the data related to the service demand from the user keyword network 30. Service requirements, which may include, for example, keywords, or a combination of attributes, such as those described above with respect to the user keyword network 30, such as time, fixed point, or other attributes, or even variability attributes. For example, the foregoing intercepts the content of the user's vocabulary tree structure to generate user information with dynamic properties. As shown in FIG. 7A, from the keyword network 630, in response to a service demand, if the data after June 3 is needed, the vocabulary of the relevant date is found, and the item as shown in FIG. 7A is extracted. According to this, the node merging method is used, and the rules of the tree structure are established by using frequent items, and the merging or growth calculus is performed to generate the variation analysis content 35. For example, using the FP growth tree algorithm, such as a minimum support, for example, set to 0.5, produces large items to produce, for example, a full-binary tree. Among them, according to the keyword aggregation of the node, according to the merge rule, the correlation between the nodes is calculated, and multiple branches are integrated to form a new architecture, for example, the result shown in FIG. 7B. In Fig. 7B, the portion of the tree diagram shown by the broken line 710 corresponds to the item of Fig. 7A extracted from the above-described service demand example. According to the spirit of the above-mentioned variation analysis and node merging method in data exploration, generally, knowledge can be used as various related methods in data exploration to generate variation analysis content. As such, the details will not be described again. As described above, the mutation analysis module 320 in FIG. 3 can also generate the variation analysis content 35 for the user's intention to perceive the inference module 330 in accordance with the various embodiments described above.

使用者意圖推論User inference

對使用屬性的變異分析所產生的內容,進行推論演算或其他演算法計算。推論方法例如採用貝氏(Bayesian)演算法或其它意圖推論演算方式,建置關鍵詞類間的關連性,進而產生因果推論。採用不同部分的母體計算或不同的演算法計算,將產生不同的結果,可依據實際需求作調整。Inferential calculus or other algorithmic calculations are performed on the content of the variance analysis using attributes. The inference method uses, for example, the Bayesian algorithm or other intent deductive calculus to establish the correlation between keyword classes, and then produces causal inference. Using different parts of the parent calculation or different algorithm calculations will produce different results, which can be adjusted according to actual needs.

例如將7B圖所示的變異分析內容,求取兩兩詞彙間之關聯性。如取「壽司-酪梨」、「壽司-生機」、「壽司-竘蒻」、「生機-竘蒻」「菜單-壽司」之類的兩兩詞彙間的關聯性,依據需求母體值,計算所佔比率,求取兩詞彙間之關聯性。如第8A及第圖左邊所示之關係圖,兩詞彙間的關聯性的數值(介於0至1之間)係表示於兩詞彙的連結線上,據此,可推得出如第8A圖右邊所示的推演結果,如菜單與壽司關聯。另外,依據不同的演算法,不同需求母體值,將取得不同關聯值,並產生不同推演結果,如第8B圖所示,酪梨、壽司、生機及竘蒻有一線性的關聯性。另外,第9圖所示為另一例子,利用上述意圖推論(如因果推論)以產生使用者意圖感知內容。For example, the content of the variation analysis shown in Figure 7B is used to obtain the correlation between the two words. For example, the correlation between the two words of "Sushi-Avocado", "Sushi-Life", "Sushi-竘蒻", "Life--" and "Menu-Sushi" is calculated according to the maternal value of the demand. The ratio is taken to obtain the correlation between the two vocabularies. As shown in the diagram on the left side of Figure 8A and Figure, the value of the correlation between the two vocabulary (between 0 and 1) is shown on the link between the two words. Based on this, it can be deduced as shown in Figure 8A. The result of the deduction shown on the right, such as the menu associated with sushi. In addition, according to different algorithms, the different maternal values will obtain different correlation values and produce different derivation results. As shown in Fig. 8B, there is a linear correlation between avocado, sushi, vitality and sputum. In addition, FIG. 9 shows another example, using the above-described intentional inference (such as causal inference) to generate a user's intention to perceive the content.

依據上述利用資料探勘中因果推論方法之精神,通常知識當可採用為資料探勘中的各種相關方法以上述意圖推論。如此,有關的細節將不再贅述。如上述,第3圖中的使用者意圖感知推論模組330亦可依上述各種實施方式來產生使用者意圖感知內容以產生或更新的意圖感知側寫檔案40。According to the above-mentioned spirit of using the causal inference method in data exploration, usually knowledge can be inferred by the above intentions by various related methods in data exploration. As such, the details will not be described again. As described above, the user intent-aware inference module 330 in FIG. 3 can also generate an intent-aware profile file 40 that the user intends to perceive the content to generate or update in accordance with the various embodiments described above.

再者,依據本發明實施例,另揭露一種電腦或運算裝置(如第2A或2B圖所示)可讀式資訊儲存媒體,其上儲存有程式碼,代表一個或多個程式模組如上述第3圖所示者,此程式碼可用於執行本發明之使用者意圖感知的方法之實施例(如第1A、1B、5圖所示之不同實施例)。本實施例的電腦可讀式資訊儲存媒體比如但不受限於,光學式資訊儲存媒體,磁式資訊儲存媒體或記憶體,如記憶卡、靭體或ROM或RAM。Furthermore, in accordance with an embodiment of the present invention, a computer or computing device (such as shown in FIG. 2A or 2B) is readable information storage medium having stored thereon a code representing one or more program modules as described above. As shown in Fig. 3, this code can be used to implement embodiments of the method of user perception of the present invention (as in the various embodiments shown in Figures 1A, 1B, and 5). The computer readable information storage medium of the embodiment is, for example but not limited to, an optical information storage medium, a magnetic information storage medium or a memory such as a memory card, a firmware or a ROM or a RAM.

如上述實施例所揭露的使用者意圖感知的方法、電子裝置及系統,藉由依據使用者瀏覽的數位內容及至少一知識體,建立使用者關鍵詞網以結構化內容呈現,並據此結構化內容,因應有關使用者屬性的需求,建立具有推論使用者意圖的結構化內容。而意圖感知側寫檔案的產生並可隨服務需求而不斷的更新,如此,可作為提供個人化的服務的基礎依據,以達成感知環境服務的需求。The method, the electronic device, and the system for intent-awareness of the user disclosed in the above embodiments, based on the digital content browsed by the user and the at least one knowledge body, establish a user keyword network to present the structured content, and according to the structure The content, in response to the needs of the user attributes, establish structured content with inferred user intent. The intention to perceive the generation of profile files and can be continuously updated with the service requirements, so as the basis for providing personalized services, to achieve the needs of perceived environmental services.

綜上所述,雖然本發明已以較佳實施例揭露如上,然其並非用以限定本發明。本發明所屬技術領域中具有通常知識者,在不脫離本發明之精神和範圍內,當可作各種之更動與潤飾。因此,本發明之保護範圍當視後附之申請專利範圍所界定者為準。In conclusion, the present invention has been disclosed in the above preferred embodiments, and is not intended to limit the present invention. A person skilled in the art can make various changes and modifications without departing from the spirit and scope of the invention. Therefore, the scope of the invention is defined by the scope of the appended claims.

10...知識本體10. . . Knowledge ontology

20...使用者瀏覽的內容20. . . User browsing content

30、630...使用者關鍵詞網30,630. . . User keyword network

35...變異分析內容35. . . Variation analysis content

40...意圖感知側寫檔案40. . . Intention-aware profile

200~202...電子裝置200~202. . . Electronic device

210...使用者介面單元210. . . User interface unit

212...處理模組212. . . Processing module

250...通訊連結250. . . Communication link

270...伺服系統270. . . server system

271...伺服系統271. . . server system

273...處理單元273. . . Processing unit

300...使用者意圖感知系統300. . . User intent perception system

301...知識本體模組301. . . Knowledge ontology module

310...使用者關鍵詞網模組310. . . User keyword network module

320...變異分析模組320. . . Variation analysis module

330...使用者意圖感知推論模組330. . . User intent-aware inference module

641、642...詞彙之屬性641, 642. . . Vocabulary attribute

710...樹狀圖之一部分710. . . Part of the tree diagram

S100-S130、S210-S230、S510-540...步驟S100-S130, S210-S230, S510-540. . . step

第1A圖為依據本發明之一種用以感知一使用者的意圖方法之一實施例。Figure 1A is an illustration of one embodiment of a method for sensing a user's intent in accordance with the present invention.

第1B圖為依據本發明之一實施例的建構知識本體的方法。FIG. 1B is a diagram of a method of constructing an ontology according to an embodiment of the present invention.

第2A圖所示之依據本發明之一實施例的能用以感知使用者的意圖方的電子裝置。An electronic device according to an embodiment of the present invention, which can be used to sense the intention of the user, as shown in FIG. 2A.

第2B圖所示依據本發明之一實施例能用以感知使用者的意圖方的伺服系統。Figure 2B illustrates a servo system that can be used to sense the user's intended side in accordance with an embodiment of the present invention.

第3圖示意依據本發明的具有感知使用者意圖的系統架構。Figure 3 illustrates a system architecture with perceptual user intent in accordance with the present invention.

第4圖示意一知識本體之一部分。Figure 4 illustrates a portion of an ontology.

第5圖繪示一產生使用者關鍵詞網的一實施例。Figure 5 illustrates an embodiment of generating a user keyword network.

第6圖示意的使用者關鍵詞網之一例子。An example of a user keyword network illustrated in FIG.

第7A及7B圖示意說明利用變異分析以產生變異分析內容之一實施例。Figures 7A and 7B schematically illustrate one embodiment of utilizing mutation analysis to generate variation analysis content.

第8A及8B圖示意說明利用因果推論方法推演出兩個不同的使用者意圖感知內容之例子。Figures 8A and 8B schematically illustrate an example of using a causal inference method to derive two different user intents to perceive content.

第9圖所示為利用因果推論方法推演出之使用者意圖感知內容之另一例子。Figure 9 shows another example of a user's intention to perceive content using a causal inference method.

Claims (29)

一種用以感知一使用者的意圖方法,包括:依據該使用者於一電子裝置所瀏覽的內容及至少一知識本體,建構一使用者關鍵詞網;根據一服務需求,經由變異分析取出該使用者關鍵詞網中與該服務需求相關的資料內容,進行使用者意圖推論,以產生使用者意圖感知內容於一意圖感知側寫檔案中。A method for perceiving a user's intention includes: constructing a user keyword network according to content viewed by the user on an electronic device and at least one knowledge ontology; and extracting the usage through mutation analysis according to a service requirement The content of the information in the keyword network related to the service requirement is inferred by the user intent to generate the user's intention to perceive the content in an intention-aware profile. 如申請專利範圍第1項所述的方法,其中,該知識本體係基於線上資訊系統提供的內容或專業領域內容或已建立之知識本體架構及內容而得的結構化內容。The method of claim 1, wherein the knowledge base system is structured content based on content provided by an online information system or content of a professional domain or an established ontology architecture and content. 如申請專利範圍第1項所述的方法,更包括:依據線上資訊系統提供的內容或專業領域內容或已建立之知識本體架構及內容,建構該知識本體。For example, the method described in claim 1 further comprises: constructing the knowledge ontology according to the content provided by the online information system or the content of the professional domain or the established ontology structure and content. 如申請專利範圍第3項所述的方法,其中,該建構該知識本體之步驟包括:依據線上資訊系統提供的內容或專業領域內容或已建立之知識本體架構及內容,進行內容處理以得到回饋的詞彙;將該回饋的詞彙,進行文件探勘運作以建立一詞彙網以作為該知識本體。The method of claim 3, wherein the step of constructing the knowledge ontology comprises: performing content processing to obtain feedback according to content provided by an online information system or professional domain content or an established knowledge ontology architecture and content. The vocabulary; the vocabulary of the feedback, the file exploration operation to establish a vocabulary network as the knowledge ontology. 如申請專利範圍第4項所述的方法,其中,更包括:儲存該知識本體於一資料庫內。The method of claim 4, wherein the method further comprises: storing the knowledge ontology in a database. 如申請專利範圍第4項所述的方法,其中,更包括:提供使用者對該知識本體進行新增、刪除、更新或賦予使用之權限。The method of claim 4, further comprising: providing a user with the right to add, delete, update, or give use of the knowledge ontology. 如申請專利範圍第1項所述的方法,其中,該使用者關鍵詞網係基於該使用者與線上資訊系統互動瀏覽之資訊內容,依據該知識本體而建立。The method of claim 1, wherein the user keyword network is established based on the information content of the user and the online information system. 如申請專利範圍第7項所述的方法,該建構該使用者關鍵詞網之步驟,包括:記錄該使用者與線上資訊系統互動瀏覽事件到一日誌內,並儲存瀏覽內容。According to the method of claim 7, the step of constructing the user keyword network includes: recording the interactive browsing event of the user and the online information system into a log, and storing the browsing content. 如申請專利範圍第8項所述的方法,其中,該建構該使用者關鍵詞網之步驟,更包括:根據該使用者該日誌的記錄,對儲存之該瀏覽內容進行文件探勘處理,得到回饋詞彙。The method of claim 8, wherein the step of constructing the user keyword network further comprises: performing file exploration processing on the stored browsing content according to the record of the log of the user, and obtaining feedback vocabulary. 如申請專利範圍第9項所述的方法,其中,該建構該使用者關鍵詞網之步驟,更包括:根據該回饋詞彙、該知識本體,建立該使用者關鍵詞網。The method of claim 9, wherein the step of constructing the user keyword network further comprises: establishing the user keyword network according to the feedback vocabulary and the knowledge ontology. 如申請專利範圍第9項所述的方法,其中,該建構該使用者關鍵詞網之步驟,更包括:對於該使用者關鍵詞網之一關鍵詞,根據該關鍵字所出自的瀏覽內容,關聯複數個屬性包括一時間參數及一空間參數。The method of claim 9, wherein the step of constructing the user keyword network further comprises: for a keyword of the user keyword network, according to the browsing content of the keyword, Associating a plurality of attributes includes a time parameter and a spatial parameter. 如申請專利範圍第11項所述的方法,其中,該使用者關鍵詞網係包括多個節點之結構化內容,各節點對應到至少一個關鍵字及對應的權重值。The method of claim 11, wherein the user keyword network comprises structured content of a plurality of nodes, each node corresponding to at least one keyword and a corresponding weight value. 如申請專利範圍第11項所述的方法,其中,更包括:儲存該使用者關鍵詞網於一資料庫內。The method of claim 11, wherein the method further comprises: storing the user keyword network in a database. 如申請專利範圍第1項所述的方法,其中,該使用者關鍵詞網係包括多個節點之結構化內容,各節點對應到至少一關鍵字及對應的權重值。The method of claim 1, wherein the user keyword network comprises structured content of a plurality of nodes, each node corresponding to at least one keyword and a corresponding weight value. 如申請專利範圍第14項所述的方法,其中,該使用者關鍵詞網之一關鍵詞,根據該關鍵字所出自的瀏覽內容,係關聯複數個屬性包括一時間參數及一空間參數。The method of claim 14, wherein the keyword of the user keyword network is associated with a plurality of attributes including a time parameter and a spatial parameter according to the browsing content from the keyword. 如申請專利範圍第1項所述的方法,其中,更包括:提供使用者對每個節點具有新增、刪除、更新控制功能、權限,及開放給其他使用者不同使用層級之控制功能、權限。The method of claim 1, wherein the method further comprises: providing a user with a new, delete, and update control function, a right for each node, and a control function and permission for opening to other users at different levels of use. . 如申請專利範圍第1項所述的方法,其中,該進行使用者意圖推論之步驟,包括:依據該服務需求,藉由從該使用者關鍵詞網中截取與該服務需求相關的資料,產生變異分析內容;對該變異分析內容的關鍵詞之間,進行意圖推論關鍵詞之關聯性,以產生該使用者意圖感知內容。The method of claim 1, wherein the step of performing the user inference includes: generating, according to the service demand, information related to the service demand from the user keyword network, generating The content of the variation analysis; the association between the keywords of the content of the variation analysis is inferred to infer the relevance of the keywords to generate the user's intention to perceive the content. 如申請專利範圍第17項所述的方法,其中,該產生變異分析內容的步驟,包括:依據該服務需求,截取該使用者關鍵詞網中與該服務需求相關的資料內容,以樹狀合併演算法進行合併、或增長演算,產生該變異分析內容。The method of claim 17, wherein the step of generating the content of the variation analysis comprises: intercepting data content related to the service demand in the user keyword network according to the service requirement, and merging in a tree form The algorithm performs a merge or a growth calculus to generate the variance analysis content. 如申請專利範圍第17項所述的方法,其中,該進行意圖推論的步驟,包括:依據該變異分析內容,採用一推論方法,進行使用者意圖推論,產生關鍵詞彙關係架構以作為該使用者意圖感知內容。The method of claim 17, wherein the step of performing the inference includes: performing a user inference based on the inference method according to the content of the variation analysis, and generating a keyword relationship structure as the user. Intent to perceive content. 如申請專利範圍第17項所述的方法,其中,更包括:儲存該使用者意圖感知內容於一資料庫內。The method of claim 17, wherein the method further comprises: storing the user's intention to perceive the content in a database. 一種內儲程式碼之電腦可讀取記錄媒體,當一電子裝置或系統載入該程式碼並執行後,可達成如申請專利範圍第1至20項之一所述之方法。A computer readable recording medium storing a code, and when an electronic device or system loads the code and executes it, the method of any one of claims 1 to 20 can be achieved. 一種具有感知使用者意圖的電子裝置,包括:一使用者介面單元,用以互動式呈現資料;一處理模組,用以依據藉由該使用者介面單元所瀏覽的內容以及至少一知識本體,建構一使用者關鍵詞網;其中,該處理模組,回應一服務需求,經由變異分析取出該使用者關鍵詞網中與該服務需求相關的資料內容,進行使用者意圖推論,以產生使用者意圖感知內容。An electronic device having a user-intentioned intention includes: a user interface unit for interactively presenting data; and a processing module for viewing content viewed by the user interface unit and at least one knowledge ontology; Constructing a user keyword network; wherein the processing module responds to a service requirement, and extracts data content related to the service requirement in the user keyword network via mutation analysis, and performs user intention inference to generate a user Intent to perceive content. 如申請專利範圍第22項所述的電子裝置,其中,該處理模組基於該使用者與線上資訊系統互動瀏覽之資訊內容,依據該知識本體而建立該使用者關鍵詞網。The electronic device of claim 22, wherein the processing module establishes the user keyword network according to the knowledge body based on the information content that the user interacts with the online information system. 如申請專利範圍第22項所述的電子裝置,其中,該使用者關鍵詞網係包括多個節點之結構化內容,各節點對應到至少一關鍵字及對應的權重值。The electronic device of claim 22, wherein the user keyword network comprises structured content of a plurality of nodes, each node corresponding to at least one keyword and a corresponding weight value. 如申請專利範圍第24項所述的電子裝置,其中,該使用者關鍵詞網之一關鍵詞經由該關鍵字所出自的瀏覽內容,關聯複數個屬性包括一時間參數及一空間參數。The electronic device according to claim 24, wherein the keyword of the user keyword network is browsed by the keyword, and the plurality of attributes are associated with a time parameter and a spatial parameter. 一種具有感知使用者意圖的資料運算系統,包括:一通訊單元,用以接收登入之一使用者所瀏覽的內容及事件;一處理單元,用以依據接收之該使用者所瀏覽的內容及事件及至少一知識本體,建構一使用者關鍵詞網;其中,該處理單元,回應一服務需求,經由變異分析取出該使用者關鍵詞網中與該服務需求相關的資料內容,進行使用者意圖推論,以產生使用者意圖感知內容。A data computing system having a user-awareness, comprising: a communication unit for receiving content and events browsed by a user; and a processing unit for receiving content and events viewed by the user And at least one knowledge ontology, constructing a user keyword network; wherein the processing unit responds to a service requirement, and extracts, by using the mutation analysis, the data content related to the service requirement in the user keyword network, and performs user intention inference To generate user intent to perceive content. 如申請專利範圍第26項所述的資料運算系統,其中,該處理單元基於該使用者與線上資訊系統互動瀏覽之資訊內容,依據該知識本體而建立該使用者關鍵詞網。The data computing system of claim 26, wherein the processing unit establishes the user keyword network according to the knowledge body based on the information content that the user interacts with the online information system. 如申請專利範圍第26項所述的資料運算系統,其中,該使用者關鍵詞網係包括多個節點之結構化內容,各節點對應到至少一關鍵字及對應的權重值。The data computing system of claim 26, wherein the user keyword network comprises structured content of a plurality of nodes, each node corresponding to at least one keyword and a corresponding weight value. 如申請專利範圍第26項所述的資料運算系統,其中,該使用者關鍵詞網之一關鍵詞經由該關鍵字所出自的瀏覽內容,關聯複數個屬性包括一時間參數及一空間參數。The data computing system of claim 26, wherein the keyword of the user keyword network is browsed by the keyword, and the plurality of attributes are associated with a time parameter and a spatial parameter.
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