TWI426738B - Initiative network audio-conferencing system and method - Google Patents

Description

Active network voice conference system and method thereof

The present invention relates to a network voice conference system and method thereof, and more particularly to an active network voice conference system capable of actively speaking to a conference chairperson and conference participants to establish a voice conference call processing. And its method.

Due to the popularity of the Internet and the rapid development of Internet telephony, long-distance voice conferences using the Internet and Internet telephony have long been widely accepted by academics because of the limitations of time and space. Used by the industry.

In the current VoIP conference, it is necessary for the conference initiator to enter the webpage of the VoIP conference system provided by the voice conference provider through the Internet, and follow the predetermined navigation options and steps to create a specific topic and allow Conference participants are VoIP conference rooms that are dialed in via Internet telephony. Then, after the VoIP conference room is created, the conference participants can use the VoIP device to dial a specific number and enter the VoIP conference room to start the VoIP conference.

However, in practical applications, such passive VoIP conference systems have considerable inconvenience. For example, since the passive VoIP conference system cannot force conference participants to participate on time, once there are a large number of conferences involved, Conference initiators often waste valuable time waiting for all conference participants to join, even if the conference initiators contact each other for conference participants who have not joined the conference; in addition, in order to avoid the above situation, the conference initiators have to Contact the participants of the meeting before the meeting to request and remind them to participate in the voice conference on time.

Therefore, the current passive VoIP conference system can make the conferences not subject to time and space constraints, but because of the passive waiting for the participation of conference participants, it also wastes the conference initiators and has joined the voice conference. The time of the participants of the meeting still causes a cost burden.

In view of the above-mentioned shortcomings of the prior art, it is an object of the present invention to provide an active network voice conference system to make network voice conferences more efficient.

In order to achieve the above and other objects, the present invention provides an active network voice conference system, which is disposed in a voice conference processing system having a network system and a session initiation protocol server, and includes: a setting module configured to set The meeting information, the meeting information includes the meeting time, the name of the meeting chairperson, the meeting chairman's contact number, the name of the meeting participant, and the meeting participant contact number; and the processing module is used to make the meeting time according to the foregoing set meeting time The session initiation agreement server establishes a voice conference call process through the network system according to the previously set conference chair contact number and the conference participant contact number.

Secondly, the present invention provides an active network voice conference method, which is applied to the active network voice conference system as described above, and the conference chair number and/or conference participant number is a mobile communication device telephone number. The active voice conference method includes the following steps: (1) causing the processing module to send a reminder message requesting reply to the mobile communication device phone number through the network system according to the set meeting time; and (2) order When the processing module receives a reply message sent from the mobile communication device's telephone number to reply to the reminder message, the processing module establishes a mobile communication device telephone number for replying to the reminder message through the session initiation agreement server. The call service to establish a voice conference.

Therefore, the active network voice conference system and method thereof provided by the present invention can actively send a message to the conference chairperson and the conference participant when the scheduled conference time arrives to remind the conference participant and automatically join the participant to the network voice conference. In addition, not only will not waste time waiting for all conference participants to join, but also eliminate the need for the conference initiator to notify the participants of the conference, and further reduce the response by sending the reminder newsletter and receiving the corresponding reply newsletter. The probability that the voice conference cannot proceed smoothly due to the busy or unanswered state of the conference participant's mobile communication device.

In the following, the technical content of the present invention will be described by a specific embodiment, and those skilled in the art can easily understand other advantages and effects of the present invention by the contents disclosed in the present specification, and can also be implemented by other different embodiments. Or application.

Please refer to FIG. 1 , which is a block diagram showing a basic system architecture and an application configuration thereof in an embodiment of an active network voice conference system according to the present invention. As shown in the figure, the active network voice conference system 1 includes a setting module 10 and a processing module 11, and simultaneously with a session initiation protocol (SIP) server 2, and an Ethernet 3 and virtual A network system such as a private network (VPN) 4 is connected.

The conference participant located at the data machine 7 and the conference initiator or conference chairman located at the information processing device 8 are connected to the Ethernet 3, or another conference participant at the data machine 7' is connected to the virtual private network 4 to For active voice network conference system 1 and active voice conference system 1 is connected to Ethernet 3 and virtual private network 4 through firewall w, thereby ensuring active voice over internet The conference system 1 handles the transmission processing security on the voice data and the voice data between the data machine 7, the data machine 7' or the information processing device 8, and the session initiation agreement server 2 also passes through, for example, a public switched telephone network ( The network system of the PSTN)/mobile communication device network 5 is coupled to further conference participants located at the mobile communication device 9. It should be noted that these connection methods may be changed according to actual needs of those skilled in the art. For example, the virtual private network 4 may be replaced by the Ethernet 3. Furthermore, the data machine 7 and the data machine 7' can be respectively disposed in different business units of the same company line number. For example, the data machine 7 can be set in the US branch, and the data machine 7' can be set in the Taipei branch. Both can be connected to related VoIP (VOIP) devices for use by branch employees.

The setting module 10 is configured to allow a conference initiator located in the information processing device 8 to set conference materials through a network system such as the Ethernet 3, and the conference data includes a conference time, a name of the conference chairperson, and the conference data. The meeting chairman contact number, the name of the meeting participant, and the contact number of the meeting participant. In actual implementation, the conference initiator can use the local information processing device 8 to connect to the Ethernet 3, and after logging in to the active network voice conference system 1, the setting module 10 provides related setting services, and will set The good conference materials are stored in the memory (not shown) of the active network voice conference system 1 in the form of voice, image, text and/or code.

The processing module 11 is configured to enable the session initiation agreement server 2 to communicate with the conference participant contact number and the conference participant contact number in the set conference data according to the conference time in the set conference data. The system speaks to the conference chairperson and the conference participants to perform the voice call processing for establishing the voice conference. Taking FIG. 1 as an example, the conference chairperson is set as the conference initiator located in the information processing device 8, and the conference participant is set as the employee located in the Taipei branch (if the VOIP device used by the conference is connected to the data machine 7), The employees of the US branch office (if the VOIP equipment used by them is connected to the data machine 7') and the business personnel who are going out to contact the public (the VOIP equipment used by them, such as the mobile communication device 9), and the employee number of the Taipei branch office and the United States The branch employee contact number is the network phone number, and the business person contact number is set to the mobile communication device phone number. Then, when the meeting time approaches, the processing module 11 causes the session initiation agreement server 2 to pass through the Ethernet 3, virtual The private network 4 or the public switched telephone network (PSTN)/mobile communication device network 5 sends a message to the data machine 7, the data machine 7' and the mobile communication device 9 to automatically establish a call with all conference participants for voice conferences. . In this way, the conference chairperson can be wasted to waste valuable time waiting for all conference participants to join. Of course, if the conference participant only has a service person, the processing module 11 will only cause the session initiation agreement server 2 to send a message through the public switched telephone network (PSTN)/mobile communication device network 5 without going through the Ethernet. Network 3 and virtual private network 4.

Moreover, the processing module 11 can be used for the conference chairperson to manage the conference of the established voice conference through the network system. For example, if the conference initiator itself is the conference chairperson, during the voice conference, the conference initiator can use the information processing device 8 to log in to the active network voice conference system 1 to provide the information provided by the processing module 11. The webpage operation screen is used to implement management measures such as suspending the conference, ending the conference in advance, and kicking out specific conference participants. Thereby, the present invention is available to the conference chairperson to conduct voice conferences in a more efficient manner.

In addition, the aforementioned conference participant contact number may include a local telephone number or an email address in addition to the network telephone number or the mobile communication device telephone number. If the mobile communication device phone number or email address is preferred, the processing module 11 can issue a reminder message requesting reply to the mobile communication device phone number through the network system according to the meeting time in the set meeting data. An email address to receive a reply message from the mobile communication device phone number or the email address to reply to the reminder message through the network system to determine that the conference participant is aware that the voice conference is about to be held, and the reminder is reached the goal of.

In addition, the conference data set by the setting module 10 includes an upper limit of the speaking interval and the number of utterances corresponding to the respective conference chairpersons and/or the conference participants, and accordingly, the processing module 11 causes the session initiation protocol server 2 When the caller's contact number and/or the conference participant's contact number are in the busy state and/or the unanswered state, the busy interval and the upper limit of the call are set according to the above-mentioned settings and are busy for the network system. The conference chairman contact number and/or the conference participant contact number of the status and/or no-answer status are repeated.

For example, if the conference participant is set as an employee of the Taipei branch, and the interval of the call is set to "1 minute", the upper limit of the number of calls is set to "5 times". At this time, if the processing module 11 sends a call to When setting up the data machine 7' of the branch office in Taipei and discovering that all the lines are busy or the VOIP equipment used by the employee is in the busy line, the call can be re-sent after the interval of "1 minute" and " 5 times" is the upper limit. In this way, it is possible to effectively reduce the situation in which the conference participants are unable to remind the voice conference to start due to problems in the busy or device resources.

In addition, in actual application, the setting module 10 can be used to set the interval of the utterance and the maximum number of utterances, and can also set the sending of the reminder message and immediately after receiving the reply message, so the two can be matched at the same time. Use to further reduce the risk that voice conferencing will not proceed smoothly.

Furthermore, in addition to the architecture shown in FIG. 1, the active network voice conference system 1 of the present invention can be integrated into the dialog initiation agreement server 2.

2 is a block diagram of a basic system architecture in another embodiment of an active network voice conference system according to the present invention. The active network voice conference system 1' and the active network voice of FIG. The difference between the conference system 1 is that the record module 12 and the voting module 13 are added.

The record module 12 is configured to enable the session data and/or processing module 11 to enable the session initiation agreement server 2 to establish conference-related content during the process of establishing a voice conference and a voice conference according to the set conference data. Record. The recording module 12 can record the conference process of the voice conference in the memory in the form of text, voice and/or image, so that the conference chairperson and/or the conference participant can use the network system after the voice conference ends. The content related to the conference stored in the memory is downloaded. In addition, the recording module 12 can also provide the recorded meeting related content to the conference chairperson and/or the conference participant in a proactive manner after the voice conference ends. For example, the record module 12 can voice mail, text mail, and / or image mail form to transfer the recorded meeting related content to the meeting chairman and / or meeting participants through the network system; or, after the end of the voice meeting, the recorded meeting related content can be played in the form of a voice message Conference chairperson and/or conference participants. In this way, a conference record service can be provided to prevent the conference chairperson or conference participants from inadvertently forgetting important conference content due to the length of the conference process.

The voting module 13 is used by the processing module 11 to enable the session initiation protocol server 2 to log in to the active session by using the local information processing device 8 after the voice conference established by the session initiation protocol server 2 according to the set conference data. After the VoIP conference system 1, the naming/unnamed voting activity is provided by the operation interface of the webpage, and the reply message input by the conference participant for the voting activity is received, and the corresponding statistical result is generated according to the reply message. In the case of the conference initiator, that is, the conference chairman, during the voice conference, the conference initiator can use the local information processing device to initiate the election in the scheme A and the scheme B through the Ethernet module. A "vote" activity, at this time, the processing module 11 will be the corresponding voice message, such as "Please press 1 for support proposal 1, press 2 for support proposal 2", play to all conference participants; and when all After the meeting participants have entered the reply message for this voting activity, the voting module 13 will further calculate the voting result. Of course, the voting module 13 can provide the generated statistical results to the conference chairperson and/or conference participants in the form of voice, text and/or graphic mails through the network system; or, the generated statistical results can be voice messages. The form is played to the conference chairperson and/or conference participants.

Finally, the processing flow of the active voice conference method of the present invention is described in conjunction with the system architecture shown in FIG. 1 above. Please refer to FIG. 3 for a flow chart showing the steps of the active voice conference method of the present invention.

In step S30, the conference material is set and stored for the voice conference to be performed, and the content of the conference material includes the conference time, the name of the conference chairperson, the conference chairperson contact number, the conference participant name, and the conference participant contact number. The data, and the aforementioned conference participant contact number is the mobile communication device telephone number, and then proceeds to step S31.

In step S31, the processing module 11 sends a reminder message requesting reply to the conference participant's mobile communication device telephone number through the network system according to the set conference time, and then proceeds to step S32.

In step S32, when the processing module 11 receives the reply message sent from the mobile communication device's telephone number to reply to the reminder message through the network system, the mobile communication device is immediately established through the session initiation agreement server 2. The telephone number of the call service is initiated to initiate a voice conference.

Before the step S31 is executed, the processing module 11 causes the session initiation protocol server 2 to send a message to the conference participant's mobile communication device phone number through the network system according to the meeting time, and determines whether the mobile communication device phone number is in a busy state. Or the no-answer state, in the case of one of the foregoing two states, the reminder message for issuing the request response described in the foregoing step S31 is performed; otherwise, when the mobile communication device phone number of the conference participant is in the answerable state, Then, the processing module 11 immediately causes the session initiation agreement server 2 to establish a call service of the conference participant's mobile communication device telephone number through the network system to make it a member of the voice conference.

Therefore, the processing flow of the active voice conference method of the present invention does not require the conference initiator to contact the personnel who have not participated in the conference on time, and has the reminding effect of notifying the conference participants in advance.

In summary, the active network voice conference system and method thereof provided by the present invention can actively send a message to a conference chairperson and a conference participant when a predetermined conference time arrives, not only not wasting time waiting for all conference participation. Joining the voice conference also eliminates the need for the conference initiator to notify the conference participants separately, and by actively issuing the reminder newsletter and receiving the corresponding reply newsletter, the mobile communication device of the conference participant is further reduced. Or the state of no answer, which leads to the possibility that the voice conference cannot go smoothly.

The above embodiments are intended to illustrate the principles of the invention and its effects, and are not intended to limit the invention. Any of the above-described embodiments may be modified by those skilled in the art without departing from the spirit and scope of the invention. Therefore, the scope of protection of the present invention should be as set forth in the appended claims.

1, 1’. . . Active network voice conference system

10. . . Setting module

11. . . Processing module

12. . . Record module

13. . . Voting module

2. . . Session initiation protocol server

3. . . Ethernet

4. . . Virtual private network

5. . . Public switched telephone network/mobile communication device network

7, 7’. . . Data machine

8. . . Information processing equipment

9. . . Mobile communication device

W. . . Firewall

S30~S32. . . step

1 is a block diagram of a basic system architecture and an application configuration thereof in an implementation form of an active network voice conference system according to the present invention;

2 is a block diagram of a basic system architecture in another embodiment of the active network voice conference system of the present invention;

Figure 3 is a flow chart showing the steps of the active voice conference method of the present invention.

1. . . Active network voice conference system

10. . . Setting module

11. . . Processing module

2. . . Session initiation protocol server

3. . . Ethernet

4. . . Virtual private network

5. . . Public switched telephone network/mobile communication device network

7, 7’. . . Data machine

8. . . Information processing equipment

9. . . Mobile communication device

W. . . Firewall

Claims (13)

An active network voice conference system is provided in a voice conference processing system having a network system and a session initiation protocol server, and includes: a setting module, configured to set conference materials, where the conference data includes a conference time, The name of the conference chairperson, the conference contact number of the conference, the name of the conference participant and the conference participant contact number, and the call interval and the maximum number of utterances before the voice conference is established for the conference chairman contact number and the conference participant contact number; And the processing module is configured to enable the session initiation agreement server to establish a voice conference call processing according to the preset conference chair contact number and the conference participant contact number according to the foregoing set conference time, and When the caller's contact number and/or the conference participant's contact number are in a busy state or a no-answer state, according to the call interval and the upper limit of the number of calls, and the busy state or the unmanned through the network system The contact number of the answering state is repeated. For example, the active network voice conference system described in claim 1 includes a record module, which is used to perform conference-related content in the process of the voice conference after the processing module establishes a voice conference call processing. Make a record. The active network voice conference system of claim 2, wherein the record module is multiplexed for the conference chairperson and/or the conference participant to download the recorded conference related content through the network system. . Active VoIP conference system as described in item 2 of the patent application scope The recording module is multiplexed to transmit the recorded meeting related content to the conference chairperson and/or the conference participant through the network system in the form of voice mail, text mail and/or image mail. . The active network voice conference system of claim 2, wherein the record module is multiplexed to play the recorded conference related content in the form of a voice message to the conference chairperson and/or the conference. Participants. For example, the active network voice conference system described in claim 1 includes a voting module, and the voting module provides an operation interface after the session initiation protocol server establishes a voice conference call service. The chairman of the meeting is provided for the chairman of the meeting to initiate a voting activity through the network system, and receives a reply message input by the meeting participant for the voting activity, and then generates a corresponding statistical result according to the reply message. The active network voice conference system according to claim 6, wherein the voting module is multiplexed to provide the statistical result in the form of voice mail, text mail and/or graphic mail through the network system. To the chairman of the meeting and / or the participants of the meeting. The active network voice conference system of claim 6, wherein the voting module is multiplexed to play the statistical result to the conference chairperson and/or the conference participant in the form of a voice message. The active network voice conference system according to claim 1, wherein the processing module is multiplexed for the conference chairperson to perform conference management on the established voice conference through the network system, where the conference management is Suspend a meeting, end a meeting early, or kick a specific meeting participant. The active network voice conference system according to claim 1, wherein the conference chairman contact number and/or the conference participant contact number is a mobile communication device telephone number, and the processing module is multiplexed. Sending a reminder message requesting reply to the mobile communication device phone number through the network system according to the set meeting time, and the processing module is further received by the network system to receive the phone number from the mobile communication device When replying to the reply message of the reminder newsletter, the dialog initiation agreement server provides a voice conference call service to the mobile communication device telephone number that replies to the reply message through the network system. The active network voice conference system according to claim 1, wherein the conference chairperson and the conference participant contact number are a network telephone number, a local telephone number, and/or a mobile communication device telephone number. The active network voice conference system according to claim 1, wherein the network system is an Ethernet network, a virtual private network, a public switched telephone network, and/or a mobile communication device network. An active network voice conference method is applied to the active network voice conference system as described in claim 1 of the patent application, and the conference chairman contact number and/or the conference participant contact number is a mobile communication device telephone. The active voice conference method includes the following steps: (1) causing the foregoing processing module to cause the foregoing session initiation protocol server to send a message to the conference chairperson and/or conference participant through the foregoing network system according to the set conference time. Mobile communication device phone number, And determining whether the mobile communication device telephone number is in a busy state or a no-answer state, so that when in one of the two states, the processing in step (2) is performed; if the mobile communication device telephone number is in the receiving state Providing the foregoing session initiation protocol server to provide a voice conference call service to the mobile communication device telephone number in the answering state; and (2) causing the processing module to send a request response through the network system according to the set conference time. Transmitting the newsletter to the mobile communication device's telephone number; and (3) causing the processing module to receive the reply message from the mobile communication device's telephone number for replying to the reminder newsletter through the aforementioned network system, The dialog initiation agreement server establishes a call service that replies to the mobile communication device telephone number of the reminder briefing to establish a voice conference.