TWI406140B - Dynamic knowledge management method for supporting editing - Google Patents

Abstract

A knowledge management method is provided on a knowledge manage platform so that a manager may authorize reliable editors. The editors classify knowledge data into various knowledge channels according to properties of the knowledge data and related authorizations, and select proper web search engines for the classified knowledge channels to match knowledge data on Internet with predetermined schedules. Therefore, whether the matched knowledge data or links are updated may be ensured, and reliabilities of both the searched knowledge data and links may be ensured as well. At last, the editor transmits the ensured knowledge data or links within the knowledge manage platform for being examined by other editors, and publishes qualified knowledge data or links to users who access the knowledge manage platform to browse.

Description

Dynamic knowledge management method for auxiliary editing

The invention discloses a knowledge management method, in particular to a dynamic knowledge management method for assisting editing.

With the advancement of network technology, the general public's demand for knowledge or opinion exchanges between them has gradually been evoked and confronted. Until the network technology has not been widely used, people usually only use the communication tools such as words or telephones to exchange the knowledge and opinions that they want to know in more detail with other people who can be connected. However, the source of knowledge materials obtained in this way is too small, so it is impossible to know the correctness of the obtained knowledge materials or whether the knowledge materials are misunderstood and fall into the rumors. With the gradual advancement of network technology, people can find the information or knowledge materials they want to know by using the online search engine with the required keywords. However, because different people are very easy to have different opinions on a single thing, and the more sources of opinion, the more likely the information or knowledge information learned by the same thing is to generate complex and diverse differences, even if it can be The common web search engine learns different opinions of different people on a single thing, but still cannot ensure the correctness of the knowledge information or information obtained under various circumstances.

In the above context, a variety of knowledge management platforms have recently appeared on the Internet to help people get systematic information or knowledge. These knowledge management platforms operate in a completely automated manner, with a variety of information and knowledge based on specific keywords. It is expected to be classified and authorize users of knowledge management platforms to verify the correctness of the information provided by the knowledge management platform by directly evaluating the knowledge materials or information. However, there are still some weaknesses in the operation of this type of knowledge management platform.

First, because such a knowledge management platform does not provide a sufficient degree of control for users, it is only based on how a certain number of users recognize the opinions of a single specific user and give positive or negative evaluations. The degree of professionalism of a particular user for a particular type of knowledge. As a result, there may be situations in which the public is exposed and misleading more users to receive the wrong message. For example, when the knowledge or information published by a single specific user is quite professional and realistic, but because the words are too aggressive and not preferred by the audience, they are instead negatively judged by their knowledge. Will cause more users to miss the opportunity to get the right knowledge or information.

Or, when a single specific user wishes to obtain more positive evaluations to give them a certain degree of authority over the knowledge materials or information provided, and that particular user has many friends who are willing to give him a positive evaluation directly, even if A particular user does not have a level of knowledge in his or her field of expertise, but because of the positive evaluations given by many of his friends, even if the knowledge or information provided by that particular user is not correct or does not correspond to the reality. However, more users may still be misled and get the wrong message.

Both of the above situations are possible situations that occur more or less when considering human nature. Setting such knowledge under the information asymmetry generated by human nature The beauty of the management platform is likely to mislead more people to get the wrong knowledge or information. In addition to the errors in the knowledge materials and the information itself, the above-mentioned situation may result in a wrong category of knowledge materials and information classifications because of the lack of control over specific users with high positive evaluations. This makes many users unable to find the knowledge materials or information they should have found.

In addition, the above knowledge management platform is relatively passive in information comparison and testing, so it is a static knowledge management platform. In principle, the static knowledge management platform relies on the knowledge management platform administrator to update the internal information. Therefore, for the knowledge management platform users who want to be more dynamic and update the information, there is a lack of instant information. Sex and professionalism.

The present invention provides a dynamic knowledge management method for assisting editing. The knowledge management method comprises: receiving external knowledge data, receiving external knowledge data by a knowledge management platform; receiving a knowledge category establishment instruction, the knowledge management platform receiving a knowledge category establishment instruction of the manager, generating a plurality of knowledge categories therein And receiving a keyword database and a link database establishing instruction, the knowledge management platform receiving the keyword database of the manager and the link database establishing instruction, generating a plurality of keyword databases and a plurality of linked databases therein , wherein each knowledge category has a corresponding keyword database And a linked database; determining the knowledge category and correctness of the received knowledge data in the knowledge management platform based on the results of the comparison of the received knowledge data on the outside of the knowledge management platform; The knowledge data for determining the knowledge category and correctness of the knowledge is transmitted in the knowledge management platform; and receiving the release instruction, the knowledge management platform receives the release instruction input by the manager, and publishes the recognized knowledge data for external browsing.

In order to solve the above-mentioned problems of humanity, the information asymmetry has caused more people to be misled to get the wrong information or information, the problem of the category of the knowledge data is wrong, and the static knowledge management platform itself is relatively passive. In the absence of shortcomings of information immediacy and professionalism, the present invention provides a dynamic knowledge management method for assisting editing. By applying the knowledge management method provided by the present invention to the knowledge management platform, the static knowledge management platform can be transformed into a knowledge management platform for dynamically updating and verifying information.

Please refer to FIG. 1 , which is a functional block diagram of a knowledge management platform 100 designed according to the knowledge management method of the present invention, which is connected to the Internet 114 . The knowledge management method of the present invention is actually operated on the knowledge management platform 100 .

Please refer to FIG. 2 again, which is a schematic flowchart of applying the knowledge management method provided by the present invention to the knowledge management platform 100 shown in FIG. 1 . Such as As shown in FIG. 1 , the knowledge management platform 100 includes a knowledge database 102 , a system management module 104 , a knowledge editing module 106 , a knowledge classification comparison module 108 , a user management module 110 , and a Data processing module 112. The knowledge database 102 is used to store knowledge materials or information accumulated by the knowledge management platform 100. The system management module 104 is used to operate the system-side settings of the knowledge management platform 100, such as system parameters or administrator rights. The knowledge editing module 106 is configured to provide an editor with editor rights to manage knowledge, review, and related keywords within the knowledge management platform 100. The knowledge classification comparison module 108 is used to classify the knowledge data for the keywords set by the knowledge editing module 106 in the knowledge data, and to set the weight of the importance of the knowledge data according to different ranking weighting algorithms. Or, it is used to compare the knowledge data with other knowledge materials recorded on the external network of the knowledge management platform 100. The user management module 110 is used to manage the user logging in to the knowledge management platform 100 to control its rights, or to provide a user interface so that the user logging in to the knowledge management platform 100 can be in the knowledge management platform 100. Browse the knowledge materials you need. The data processing module 112 is a main message exchange pipeline of the knowledge management platform 100 and the Internet 114, and is used for filtering information related to knowledge materials in the Internet 114, and capturing the information contained in the Internet 114 according to the keywords. Knowledge data, and scheduling time for the search engine. As shown in FIG. 1, the knowledge data acquired by the knowledge management platform 100 in the Internet 114 is included in various network search engines (such as Google and Yahoo search engines), Web 2.0 stations, and RSS (Really Simple Syndication). Subscribe, or blog and forum Compare the information obtained.

As shown in FIG. 2, the series of steps included in the knowledge management method provided by the present invention are as follows by a different system processing viewpoint classified by a broken line: Step 202: Add or delete an editor of the knowledge management platform 100.

Step 204: Establish a member module with the editor of the knowledge management platform 100 as a member.

Step 206: Establish a plurality of knowledge channels in the knowledge management platform 100 according to the type of the knowledge data, wherein each knowledge channel is used to manage a single type of knowledge data.

Step 208: According to the type of the knowledge data, obtain a link corresponding to the keyword of the category and the related knowledge data outside the knowledge management platform 100, and provide the keyword and the link to the category in the knowledge management platform 100. Correspond to one of the knowledge channels.

Step 210: Select, for each knowledge channel, a plurality of corresponding network search engines outside the knowledge management platform 100.

Step 212: Manage a plurality of network search engines corresponding to each knowledge channel.

Step 214: Set a search schedule time of a plurality of network search engines corresponding to each knowledge channel.

Step 216: Store the parameter settings in steps 204 to 214.

Step 218: Align the related knowledge materials in the Internet 114 according to the keywords and links obtained in step 208, the network search engine selected in step 210, and the search schedule time set in step 214. .

Step 222: Determine the weight of the keyword or the link according to the comparison result corresponding to the keyword or the link and the other comparison result for the keyword or the link.

Step 226: Classify the comparison result on the knowledge channel.

Step 228: The comparison result is transmitted in the knowledge management platform 100 for editing and reviewing within the knowledge management platform 100.

Step 230: Confirm whether the result of the comparison result is qualified. If the result of the comparison result has passed, step 232 is performed, otherwise step 228 is performed.

Step 232: Publish the qualified comparison result to the outside of the knowledge management platform 100 in an authorized manner.

Step 234: Provide a user interface for the user to browse the comparison result from the outside of the knowledge management platform 100 by accessing the knowledge management platform 100.

As shown in FIG. 2, the system processing viewpoint of the knowledge management method provided by the present invention can be divided into a manager interface, an editor interface, a user interface, and a system data processing terminal. In steps 202 and 204, within the knowledge management platform 100, the administrator of the knowledge management platform 100 is the user with the highest or higher authority in the knowledge management platform 100, and can be included in the system management module 104. The administrator is authorized to register with a particular user logged in the member module of the user management module 110 to make it an editor with the authority to review the knowledge material. The editor of the class can apply to the manager through the user interface provided by the user management module 110, and attach a certificate to the administrator. Documents that demonstrate their professional ability, etc., to convince the manager that the editor has the ability to perform the work of reviewing the knowledge materials, and that the manager can actively seek the users with such professional ability to serve as editors.

In step 206, the editor will establish a corresponding knowledge channel for each type of knowledge data according to the type of knowledge data that he knows, so that the knowledge materials that are subsequently compared can be systematically processed in different categories. These knowledge channels will be registered in the knowledge classification module included in the knowledge classification comparison module 108.

In step 208, the editor will collect the various keywords recorded in the knowledge material type corresponding to each knowledge channel through the editor interface provided in the knowledge editing module 106, and make each keyword include A description column explains its definition and related applications. The editor may also include a link associated with the keyword in the description field for the user to browse to the website associated with the keyword.

In steps 210 and 212, the editor selects a plurality of corresponding web search engines outside the knowledge management platform 100 for different knowledge channels according to their professional knowledge, and sets editors' choices for these different knowledge channels. A network search engine or other content source, wherein the selection settings of the network search engines are stored in the system management module 104 to give the permission to express the importance of different network search engines. For example, when the processed knowledge channel is highly correlated with financial and financial knowledge, the editor can select various paper databases related to financial and financial knowledge or a web search engine of the journal database itself for the knowledge channel to borrow Help users by the high relevance of these databases themselves in financial and financial knowledge Ability to browse the knowledge materials you need more efficiently and quickly.

In step 214, the editor sets the scheduled time for the selected web search engine to operate in the data processing module 112 via the editor interface. For example, when a journal database regularly updates its recorded content every month, the editor can set a specific keyword to be synchronized in the date the knowledge database is updated in the journal database every month. The journal database is compared to obtain the knowledge data of the journal database update.

In step 216, the editor's personal settings for editor rights, knowledge channels, keywords, links, web search engines, and related schedule times are stored by the editor to facilitate different editors in each When the editor interface provided by the knowledge editing module 106 is logged into the personal authority, the knowledge data editing work corresponding to the knowledge field can be smoothly executed.

In step 218, the web search engine set by the editor will be based on the plurality of keywords included in the corresponding knowledge channel or the above-mentioned links with the plurality of keywords at the specified search schedule time. The information capture module included in the data processing module 112 compares and retrieves information stored and updated in each website or database in the Internet 114, wherein the information is related to the plurality of keywords and link.

In step 222, the data difference comparison module included in the knowledge classification comparison module 108 will store the previously stored knowledge data in the knowledge database 102 and the knowledge data captured in step 218 for each keyword. For comparison. The weight ordering module included in the knowledge classification comparison module 108 also establishes its weight for each keyword according to the comparison result of step 222. among them, The weight sorting module can apply various sorting algorithms, such as a sorting algorithm that increments the weight of the knowledge data or the link as time increases, so the weight sorting algorithm applied to replace the weight sorting module should not deviate from the present. The fact of the scope of the invention. For example, when the knowledge data retrieved in step 218 is consistent with the knowledge data stored in the knowledge database 102, and the search schedule time has not been changed after a plurality of times, the knowledge data has been compared. It has not been changed for a long time and has a high degree of credibility, so the knowledge material can be given a higher weight to prove its credibility. Furthermore, as the unscheduled search schedule time increases, the weight of the knowledge material will also increase. Similarly, when a link used to compare a single keyword can be used to find the required knowledge data after multiple search schedule times, the link has a certain degree of validity, and the number of times of the search schedule The increase in its effectiveness will also increase, so the weight of the link will increase as the number of search schedules increases.

In steps 226 and 228, the editor's edit result of the knowledge data and the link in step 222 is stored and published in the knowledge database 102, that is, is published inside the knowledge management platform 100, in step 230. Each of the editors having the audit authority in the knowledge channel to which the knowledge database 102 belongs is to review the knowledge data and the link, wherein the editor having the audit authority is provided with the audit function provided by the knowledge editing module 106 in the editor interface. To review knowledge materials or links.

When the knowledge material or the link is rejected by the editors of the associated knowledge channel in step 230, step 228 is performed to record the knowledge material or the message that the link is reposted in the knowledge database 102, and After preventing The error is compared for re-audit in the future; and when the knowledge material or the link is approved by the editors of the respective knowledge channels as having certain credibility, the knowledge material or the link will also be stored. The knowledge database 102 is distributed to the outside of the knowledge management platform 100 in an authorized manner in step 232 for browsing by the user of the knowledge management platform 100 to access the knowledge database 102.

In step 234, the user management module 110 of the knowledge management platform 100 provides a user interface for the user outside the knowledge management platform 100 to log in to the user interface to compare and access the knowledge database 102. The authorized knowledge materials or links stored in the user are not authorized by the administrator to become editors, but only have the right to browse knowledge materials.

By the knowledge management platform and the knowledge management method disclosed in FIG. 1 and FIG. 2, the invention can make the auditing of the knowledge data and the linked authority more clearly, and the improvement is caused by various shortcomings of human nature in the prior art. The disadvantage of making knowledge materials or links lose credibility.

The knowledge management method provided by the present invention can also enable the editors who have professional competence in a specific field to concentrate on reviewing and editing the knowledge materials or links by using the classification of the knowledge materials, so as to avoid the knowledge materials or links in the prior art. The problem of misclassification.

In addition, the knowledge management platform applying the knowledge management method provided by the present invention can be converted into a dynamic knowledge management by comparing and checking the keyword and the link in the dynamic setting search schedule time. Platform, and various knowledge pairs established within the dynamic knowledge management platform It is more immediate for users who log in by external login.

The above are only the preferred embodiments of the present invention, and all changes and modifications made to the scope of the present invention should be within the scope of the present invention.

100‧‧‧Knowledge Management Platform

102‧‧‧Knowledge database

104‧‧‧System Management Module

106‧‧‧Knowledge editing module

108‧‧‧Knowledge classification comparison module

110‧‧‧User Management Module

112‧‧‧Data Processing Module

114‧‧‧Internet

202, 204, 206, 208, 210, 212, 214, 216, 218, 222, 226, 228, 230, 232, 234‧ ‧ steps

1 is a functional block diagram of a knowledge management platform designed in accordance with the knowledge management method of the present invention and connected to the Internet.

FIG. 2 is a schematic flow chart of applying the knowledge management method provided by the present invention to the knowledge management platform shown in FIG. 1.

202, 204, 206, 208, 210, 212, 214, 216, 218, 222, 226, 228, 230, 232, 234 ‧ ‧ steps

Claims (10)

A dynamic knowledge management method for assisting editing is applied to a knowledge management platform system, the method comprising: providing a manager interface, the knowledge management platform system providing a manager interface for a manager to add or delete editors And setting the permissions of each editor; providing an editor interface, the knowledge management platform system provides an editor interface to receive editorial instructions to create a plurality of knowledge channels, wherein the editor interface is based on different editors And storing the personalized setting parameters; establishing a keyword, the editor interface receiving the editor command and establishing a plurality of corresponding keywords or data source links for each knowledge channel; automatically extracting the external knowledge data for review and editing, The association between each knowledge channel and an external network search engine is set. The editor interface receives an editor command to set an external network search engine corresponding to each knowledge channel, so that the network search engine automatically links according to keywords or data sources. Extract external knowledge materials belonging to the knowledge channel, among which When the channel is associated with the external network search engine, the external network search engine to which it belongs belongs differently according to the attribute of the knowledge channel, and the external network search engine representative with higher weight has high correlation with the knowledge channel. Receiving the editor's audit result, the editor interface provides the audit function to receive the editor's edit classification instructions and audit results for each external knowledge data; the editor has reviewed the classified and approved external knowledge materials. Storage It is stored in a knowledge database and published to members of the knowledge management platform system. The dynamic knowledge management method for assisting editing according to claim 1 further includes: setting a schedule time, and setting the time for the external network search engine to automatically perform the search for the external knowledge data on the knowledge management platform. The dynamic knowledge management method for assisting editing according to claim 1, further comprising: establishing a weight of the keyword, comparing the external knowledge data captured by the network search engine with the previously stored knowledge data, according to the comparison The result is the weight of the keyword. The dynamic knowledge management method for assisting editing according to claim 1, further comprising: storing the external knowledge data rejected by the editor in the knowledge database to prevent future error comparison or for re-audit in the future. Not released to the public. A dynamic knowledge management method for assisting editing as described in claim 1, wherein the plurality of web search engines comprise a Google search engine. A dynamic knowledge management method for assisting editing as described in claim 1, wherein the plurality of network search engines comprise a Yahoo search engine. The dynamic knowledge management method for assisting editing according to claim 1, wherein in the step of automatically extracting the external knowledge data for review and editing, the external knowledge data system is extracted from the Web2.0 platform. A dynamic knowledge management method for assisting editing as described in claim 1 In the step of automatically extracting external knowledge data for review and editing, the external knowledge data system is extracted from the RSS subscription space. The dynamic knowledge management method of the auxiliary editing described in claim 1, wherein the external knowledge data system is extracted from the blog in the step of automatically extracting the external knowledge data for reviewing and editing. The dynamic knowledge management method for assisting editing according to claim 1, wherein in the step of automatically extracting the external knowledge data for review and editing, the external knowledge data system is extracted from the forum discussion area.