TWI400664B - A system of knowledge management and self-health care counseling for chronic health care - Google Patents

A system of knowledge management and self-health care counseling for chronic health care Download PDF

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TWI400664B
TWI400664B TW97136486A TW97136486A TWI400664B TW I400664 B TWI400664 B TW I400664B TW 97136486 A TW97136486 A TW 97136486A TW 97136486 A TW97136486 A TW 97136486A TW I400664 B TWI400664 B TW I400664B
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health care
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Univ Chang Gung
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具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統System with chronic disease health care knowledge management and self-health care consultation function

本發明係一種關於健康照護資訊系統之技術領域,尤指一種可促進慢性病患自我健康照護與降低醫療成本等功效之慢性疾病健康照護知識管理系統及自我健康照護諮詢系統。The invention relates to a technical field of a health care information system, in particular to a chronic disease health care knowledge management system and a self-health care consultation system which can promote the self-health care of chronic patients and reduce the cost of medical care.

近年來,由於不良的生活方式與人口結構的高齡化,我國患有慢性疾病的人口比例逐漸增加,在行政院衛生署公佈的2007年國人十大死因統計資料中,慢性疾病佔絕大多數,而慢性疾病不一定要住院治療,更重要的是居家自我的健康管理與照護、以及日常生活起居、飲食與運動等生活型態的調整,方能使慢性病患獲得完整與連續的照護,所以慢性疾病的健康照護不僅是現代家庭重要的課題,同時也是全民保健的重要課題。根據世界衛生組織(World Health Organization)針對慢性疾病所做的描述:「慢性疾病是長期的,且通常病程發展較慢的疾病。慢性疾病,例如:心臟病、中風、癌症、慢性呼吸道疾病和糖尿病,至今為止是世界上死亡的主要原因,總共佔死亡率的60%。」由此可見,慢性疾病是現代人健康上最大的隱憂,因此慢性疾病健康照護實為全民保健的重要課題。In recent years, due to the aging of poor lifestyles and population structure, the proportion of people with chronic diseases in China has gradually increased. In the statistics of the top ten causes of death in 2007 published by the Health Department of the Executive Yuan, chronic diseases account for the vast majority. Chronic diseases do not necessarily require hospitalization. What is more important is the health management and care of the home, as well as the adjustment of lifestyles such as daily life, diet and exercise, so that chronic patients can receive complete and continuous care. Health care for chronic diseases is not only an important issue for modern families, but also an important issue for universal health care. According to the World Health Organization's description of chronic diseases: "Chronic diseases are long-term, and usually slow-growing diseases. Chronic diseases such as heart disease, stroke, cancer, chronic respiratory diseases and diabetes So far, it is the main cause of death in the world, accounting for 60% of the total mortality." It can be seen that chronic diseases are the biggest concern for modern people's health. Therefore, health care for chronic diseases is an important issue for universal health care.

國內傳統的醫療方式對慢性病患採用最長三個月的定期回診方式進行健康照護,當慢性病患有突發的不舒服或是病情疑慮時,需要臨時回診向醫師尋求協助,但是在門 診時,慢性病患需花費許多時間在等候上,且慢性病患中大部分為高齡者,因此多有行動不便者,甚或需要家人陪同前往醫院診所者,生活因此缺乏獨立性,造成家庭的負擔。另外,病患通常使用紙本來紀錄每日相關的生理訊號資料,紙本紀錄有不易保存與不易轉換來觀看趨勢等相關的問題。依慢性疾病的特性而言,除了定期回診之外,更重要的是病患的生活型態調整與日常居家自我照護,方能使慢性病患獲得完整與連續的照護,不能只靠間隔長久的回診來照護。由此可見,傳統對於慢性病患的健康照護方式尚存有改善空間,實有改良之必要。The traditional Chinese medical method adopts the regular review method for the chronic patients for up to three months for health care. When the chronic disease suffers from sudden uncomfortable or sick doubts, it is necessary to temporarily return to the doctor for assistance, but at the door. At the time of diagnosis, chronic patients need to spend a lot of time waiting, and most of the chronic patients are elderly, so people with mobility problems, or even need to accompany their families to hospital clinics, lack of independence, resulting in family burden. In addition, patients usually use paper to record daily related physiological signal data, paper records are difficult to save and difficult to convert to watch trends and other related issues. In terms of the characteristics of chronic diseases, in addition to regular return visits, it is more important that the patient's lifestyle adjustment and daily home self-care can enable chronic patients to obtain complete and continuous care, not only by long intervals. Return to the care. It can be seen that there is still room for improvement in the way of health care for chronic patients, and there is a need for improvement.

依慢性疾病的特性而言,除了依照傳統的健康照護方式定期回診之外,更重要的是病患的生活型態調整與日常居家自我照護,方能使慢性病患獲得完整性與連續性的照護。當慢性病患日常居家不舒服或是對於病情有疑慮時,時而需要向醫師詢問尋求協助,因為慢性病患大部分為高齡者,多有行動不便者,甚或需要家人陪同前往醫院診所者,因此之故,一般若不是情況危急,通常會等到下一次的定期回診再訪視詢問醫師,因此可能造成病情延宕,錯失療癒的最佳時機。另外,病患通常使用紙本來紀錄每日相關的生理訊號資料,但紙本紀錄保存不易,且不易轉換來分析與觀看趨勢。In terms of the characteristics of chronic diseases, in addition to regular follow-up visits according to traditional health care methods, it is more important that the patient's lifestyle adjustment and daily home self-care can ensure the integrity and continuity of chronic patients. Care. When chronic patients are uncomfortable at home or have doubts about their condition, they sometimes need to ask the doctor for help, because most of the chronic patients are elderly, have mobility problems, or even need family members to accompany the hospital. Therefore, if it is not critical, it will usually wait until the next regular visit and visit the doctor. This may cause the patient to delay and miss the best time to heal. In addition, patients usually use paper to record daily physiological signal data, but paper records are not easy to store and are not easy to convert to analyze and watch trends.

提供一種具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,係包括:一自 我健康照護諮詢系統與一健康照護知識管理系統。其中,該自我健康照護諮詢系統係包括一照護諮詢設備、至少一生理訊號量測設備、一自我健康照護諮詢知識庫、一圖形化使用者介面與一諮詢對話引擎,該自我健康照護諮詢知識庫係包括至少一慢性疾病模組,一慢性疾病模組包括至少一諮詢主題,該圖形化使用者介面係包括複數個諮詢對話介面與複數個諮詢終止介面,使用者係於選取一疾病模組後,再選擇一個諮詢主題,該照護諮詢系統即透過該對話引擎提供至少一諮詢對話介面,以引導使用者進行諮詢對話回答,最後於諮詢結束時,該照護諮詢系統透過諮詢終止介面提供該使用者所需的健康照護諮詢建議、提醒、示範與衛教知識;該健康照護知識管理系統係包括一照護伺服器、一照護流程知識管理模組、一照護諮詢知識管理模組、一問題圖片與語音管理模組、一照護諮詢知識圖片、影片與語音管理模組與一照護諮詢模擬模組,該健康照護知識管理系統透過該照護伺服器提供照護專家操作環境,以建立與管理該自我健康照護諮詢知識庫,該照護伺服器係包括一資料傳送接收器與一資料儲存庫,該資料傳送接收器係用以與該自我健康照護諮詢系統傳送或接收資料,該資料儲存庫係用以儲存資料。Providing a system for managing chronic health care knowledge and self-health care consulting functions, including: My health care consulting system and a health care knowledge management system. The self-health care consultation system includes a care consulting device, at least one physiological signal measuring device, a self-health care consulting knowledge base, a graphical user interface and a consultation dialogue engine, and the self-health care consulting knowledge base The system includes at least one chronic disease module, and the chronic disease module includes at least one consultation theme. The graphical user interface includes a plurality of consultation dialogue interfaces and a plurality of consultation termination interfaces, and the user is selected after selecting a disease module. And selecting a consultation topic, the care consultation system provides at least one consultation dialogue interface through the dialogue engine to guide the user to answer the consultation dialogue, and finally, at the end of the consultation, the care consultation system provides the user through the consultation termination interface. Required health care counseling advice, reminders, demonstration and health education knowledge; the health care knowledge management system includes a care server, a care process knowledge management module, a care consulting knowledge management module, a question picture and voice Management module, a care consulting knowledge picture, film and language a management module and a care consulting simulation module, the health care knowledge management system provides a care professional operating environment through the care server to establish and manage the self-health care consulting knowledge base, the care server includes a data transmission and reception And a data repository for transmitting or receiving data with the self-health care consultation system for storing data.

其中,該自我健康照護諮詢系統更包括一血糖測量紀錄查詢模組。The self-health care consultation system further includes a blood glucose measurement record query module.

其中,該自我健康照護諮詢系統更包括一血壓測量紀 錄查詢模組。Among them, the self-health care consultation system further includes a blood pressure measurement Record the query module.

其中,該自我健康照護諮詢系統更包括一健康照護諮詢歷史資料查詢模組。The self-health care consultation system further includes a health care consultation history data query module.

其中,該慢性疾病模組係為糖尿病模組,該生理訊號量測設備係包括一血糖計。The chronic disease module is a diabetes module, and the physiological signal measuring device comprises a blood glucose meter.

其中,該慢性疾病模組係為高血壓模組,該生理訊號量測設備係包括一血壓計。The chronic disease module is a hypertension module, and the physiological signal measuring device comprises a blood pressure monitor.

其中,該健康照護知識管理系統更包括一血糖測量紀錄查詢模組。The health care knowledge management system further includes a blood glucose measurement record query module.

其中,該健康照護知識管理系統更包括一血壓測量紀錄查詢模組。 其中,該健康照護知識管理系統更包括一健康照護諮詢歷史資料查詢模組。The health care knowledge management system further includes a blood pressure measurement record query module. The health care knowledge management system further includes a health care consultation history data query module.

其中,該生理訊號量測設備係與該照護諮詢設備連接,該生理訊號量測設備所量測的值,可以在該照護諮詢設備中讀取與紀錄。The physiological signal measuring device is connected to the medical consulting device, and the measured value of the physiological signal measuring device can be read and recorded in the medical consulting device.

其中,該照護諮詢設備係為一桌上型電腦。The care consulting device is a desktop computer.

其中,該照護諮詢設備係為一具有無線網路傳輸功能的手機。The care consulting device is a mobile phone with wireless network transmission function.

其中,該照護諮詢設備係為一筆記型電腦。Among them, the care consulting device is a notebook computer.

其中,該照護諮詢設備係為一具有無線網路傳輸功能的隨身行動裝置。The care consulting device is a portable mobile device with wireless network transmission function.

其中,該照護諮詢設備係包括一觸控式螢幕。The care consulting device includes a touch screen.

其中,該健康照護知識管理系統透過該資料傳送接收 器係可更新該照護諮詢系統的自我健康照護諮詢知識庫。The health care knowledge management system transmits and receives through the data The device can update the self-health care consulting knowledge base of the care consulting system.

其中,該諮詢對話介面係包括一問題文字方塊、一問題相關圖片方塊、一多個回答選項方塊與一功能鈕方塊;該諮詢終止介面係包括一結論文字方塊、一健康照護諮詢圖片方塊、一提供諮詢的詳細說明方塊、一多個選項方塊與一功能鈕方塊,使用者係於選取一疾病模組後,再選擇一個諮詢主題,該照護諮詢系統即透過該對話引擎提供至少一諮詢對話介面,以引導使用者進行諮詢對話回答,最後於諮詢結束時,該照護諮詢系統透過諮詢終止介面提供該使用者所需的健康照護諮詢建議、提醒、示範與衛教知識。The consultation dialogue interface includes a question text box, a question related picture block, a plurality of answer option blocks and a function button block; the consultation termination interface includes a conclusion text box, a health care consultation picture block, and a Providing a detailed description block of the consultation, a plurality of option blocks and a function button block, and the user selects a consultation theme after selecting a disease module, and the care consultation system provides at least one consultation dialogue interface through the dialogue engine. In order to guide the user to answer the consultation dialogue, and finally at the end of the consultation, the care consultation system provides the health care consultation advice, reminder, demonstration and education knowledge required by the user through the consultation termination interface.

其中,該諮詢對話介面的該功能鈕方塊係包括一回首頁按鈕、一服務中心按鈕與一上一頁按鈕,該服務中心按鈕係可供緊急時透過該照護伺服器聯繫健康照護人員。The function button block of the consultation dialog interface includes a home button, a service center button and a previous page button, and the service center button is used to contact the health care provider through the care server in an emergency.

其中,該諮詢終止介面的該功能鈕方塊係包括一回首頁按鈕、一服務中心按鈕與一上一頁按鈕,該服務中心按鈕係可供緊急時透過該照護伺服器聯繫健康照護人員。The function button block of the consultation termination interface includes a home button, a service center button and a previous page button, and the service center button is used to contact the health care provider through the care server in an emergency.

其中,該照護諮詢系統係透過有線網路與該健康照護知識管理系統進行資料傳輸。The care consultation system transmits data through the wired network and the health care knowledge management system.

其中,該照護諮詢系統係透過無線網路與該健康照護知識管理系統進行資料傳輸。The care consultation system transmits data through the wireless network and the health care knowledge management system.

一、本發明係藉由建立健康照護知識管理系統及自我健康照護諮詢系統,能夠解決傳統慢性疾病健康照護方式 對日常居家健康照護不足的問題,讓慢性病患透過系統的使用,來促進日常自我健康照護與生活獨立性,並降低病患家人的負擔,且醫師可透過系統歷史紀錄的觀察,進一步瞭解該慢性病患病情的日常發展趨勢。1. The present invention can solve the traditional chronic disease health care mode by establishing a health care knowledge management system and a self-health care consultation system. The problem of inadequate daily home health care allows chronic patients to promote daily self-care and life independence through systematic use, and to reduce the burden on family members, and physicians can further understand the system through historical observations. The daily development trend of chronic diseases.

二、本發明透過慢性疾病健康照護知識管理系統及自我健康照護諮詢系統,除了可促進慢性病患自我健康照護功能、協助紀錄生理訊號之外,還可以有效減輕健康照護人員的工作負擔與降低慢性病患的健康照護成本,且未來可將長期且完整的病患相關資料庫,在不違反慢性病患隱私權的前提下,提供作為醫學研究之參考。2. The invention through the chronic disease health care knowledge management system and the self-health care consultation system can not only promote the self-health care function of chronic patients, but also assist in recording physiological signals, and can effectively reduce the workload of health care workers and reduce chronic diseases. The health care costs of patients, and the long-term and complete patient-related database can be provided as a reference for medical research without violating the privacy rights of chronic patients.

有關本發明所採用之技術、手段及其功效,茲舉一較佳實施例並配合圖式詳細說明如后,相信本發明上述之目的、構造及其特徵,當可由之得一深入而具體的瞭解。The above-mentioned objects, structures and features of the present invention will be described in detail with reference to the preferred embodiments of the present invention. To understanding.

本發明係提供一種具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,係包括:一自我健康照護諮詢系統(10)與一健康照護知識管理系統(20)。其中,該自我健康照護諮詢系統(10)係包括一照護諮詢設備(11)、至少一生理訊號量測設備(12)、一自我健康照護諮詢知識庫(13)、一圖形化使用者介面(14)與一諮詢對話引擎(15),該自我健康照護諮詢知識庫(13)係包括至少一疾病模組,一疾病模組包括至少一諮詢主題,該圖形化使用者介面(14)係包括複數 個諮詢對話介面(141)與複數個諮詢終止介面(142),使用者係於選取一疾病模組後,再選擇一個諮詢主題,該照護諮詢系統(10)透過該對話引擎(15)提供至少一諮詢對話介面(141),以引導使用者進行諮詢對話回答,最後於諮詢結束時,該照護諮詢系統透過諮詢終止介面(142)提供該使用者所需的健康照護諮詢建議、提醒、示範與衛教知識。The present invention provides a system for managing health care knowledge and self-health care for chronic diseases, comprising: a self-health care consultation system (10) and a health care knowledge management system (20). The self-health care consultation system (10) includes a care consulting device (11), at least one physiological signal measuring device (12), a self-health care consulting knowledge base (13), and a graphical user interface ( 14) and a consultation dialogue engine (15), the self-health care consulting knowledge base (13) includes at least one disease module, and a disease module includes at least one consultation topic, and the graphical user interface (14) includes plural a consultation dialogue interface (141) and a plurality of consultation termination interfaces (142), the user selects a consultation theme after selecting a disease module, and the care consultation system (10) provides at least the dialogue engine (15) A consultation dialogue interface (141) is provided to guide the user to answer the consultation dialogue. Finally, at the end of the consultation, the care consultation system provides the health care consultation advice, reminder, demonstration and the desired health care consultation required by the user through the consultation termination interface (142). Guardian knowledge.

該健康照護知識管理系統(20)係包括一照護伺服器(21)、一健康照護流程知識管理模組(22)、一健康照護諮詢知識管理模組(23)、一問題圖片與語音管理模組(24)、一照護諮詢知識圖片、影片與語音管理模組(25)、一健康照護諮詢模擬模組(26)與一健康照護諮詢歷史資料查詢模組(27),該健康照護知識管理系統(20)係透過該照護伺服器(21)提供照護專家操作環境,該照護伺服器(21)係包括一資料傳送接收器與一資料儲存庫,該資料傳送接收器係用以與該照護諮詢設備(11)傳送或接收資料,該資料儲存庫係用以儲存資料。The health care knowledge management system (20) includes a care server (21), a health care process knowledge management module (22), a health care consultation knowledge management module (23), a question picture and a voice management module. Group (24), a care consulting knowledge picture, a film and voice management module (25), a health care consulting simulation module (26) and a health care consulting historical data query module (27), the health care knowledge management The system (20) provides a care professional operating environment through the care server (21), the care server (21) includes a data transfer receiver and a data repository, the data transfer receiver is used for the care The consulting device (11) transmits or receives data, which is used to store data.

其中,該疾病模組係為糖尿病模組,該生理訊號量測設備(12)係包括一血糖計(121)。The disease module is a diabetes module, and the physiological signal measuring device (12) includes a blood glucose meter (121).

其中,該健康照護知識管理系統(20)更包括一血糖測量紀錄查詢模組(28)。The health care knowledge management system (20) further includes a blood glucose measurement record query module (28).

其中,該疾病模組係為高血壓模組,該生理訊號量測設備(12)係包括一血壓計(122)。The disease module is a hypertension module, and the physiological signal measuring device (12) includes a blood pressure monitor (122).

其中,該健康照護知識管理系統(20)更包括一血壓測量紀錄查詢模組(29)。The health care knowledge management system (20) further includes a blood pressure measurement record query module (29).

其中,該生理訊號量測設備(12)係與該照護諮詢設備(11)連接,該生理訊號量測設備(12)所量測的值,可以在該照護諮詢設備(11)中讀取與紀錄。The physiological signal measuring device (12) is connected to the nursing consulting device (11), and the value measured by the physiological signal measuring device (12) can be read in the nursing consulting device (11). Record.

其中,該照護諮詢設備(11)係為一桌上型電腦(111)。The care consulting device (11) is a desktop computer (111).

其中,該照護諮詢設備(11)係為一具有無線網路傳輸功能的手機(112)。The care consulting device (11) is a mobile phone (112) having a wireless network transmission function.

其中,該照護諮詢設備(11)係為一筆記型電腦(113)。The care consulting device (11) is a notebook computer (113).

其中,該照護諮詢設備(11)係為一具有無線網路傳輸功能的隨身行動裝置(114);該隨身行動裝置(114)可以是例如一移動網際網路設備(Mobile Internet Device,MID)或一超級移動電腦(Ultra-Mobile Personal Computer,UMPC),且該隨身行動裝置可與外接一顯示器,如電視或液晶顯示器等,藉此可將字幕放大,方便年長的或眼力不佳的使用者使用。The care consulting device (11) is a portable mobile device (114) having a wireless network transmission function; the portable mobile device (114) may be, for example, a mobile Internet device (MID) or An ultra-mobile personal computer (UMPC), and the portable mobile device can be connected with an external display, such as a television or a liquid crystal display, thereby enlarging the subtitles for the elderly or the unsightly user. use.

其中,該照護諮詢設備(11)係包括一觸控式螢幕。The care consulting device (11) includes a touch screen.

其中,該健康照護知識管理系統(20)透過該資料傳送接收器係可更新該照護諮詢系統(10)的自我健康照護諮詢知識庫(13)。The health care knowledge management system (20) can update the self-health care consulting knowledge base (13) of the care consultation system (10) through the data transmission receiver system.

請參閱第一、六、七圖所示,其中,該諮詢對話介面(141)係包括一問題文字方塊、一問題相關圖片方塊、 一多個選項方塊與一功能鈕方塊;該諮詢終止介面係包括一結論文字方塊、一健康照護諮詢圖片方塊、一提供諮詢的詳細說明方塊、一多個選項方塊與一功能鈕方塊,使用者係於選取一疾病模組後,再選擇一個諮詢主題,該照護諮詢系統(10)透過該諮詢對話引擎(15)提供至少一諮詢對話介面(141),以引導使用者進行諮詢對話回答,最後於諮詢結束時,該照護諮詢系統透過諮詢終止介面(142)提供該使用者所需的健康照護諮詢建議、提醒、示範與衛教知識。Please refer to the first, sixth, and seventh figures, wherein the consultation dialogue interface (141) includes a question text box, a question related picture box, a plurality of option blocks and a function button block; the consultation termination interface includes a conclusion text block, a health care consultation picture block, a detailed description block for providing consultation, a plurality of option blocks and a function button block, and the user After selecting a disease module, a consultation topic is selected, and the care consultation system (10) provides at least one consultation dialogue interface (141) through the consultation dialogue engine (15) to guide the user to the consultation dialogue answer, and finally At the end of the consultation, the care consultation system provides the health care advice, reminders, demonstrations and health knowledge required by the user through the consultation termination interface (142).

請參閱第一、二、六圖所示,其中,該諮詢對話介面(141)的該功能鈕方塊係包括一回首頁按鈕、一服務中心按鈕與一上一頁按鈕,該服務中心按鈕係可供緊急時透過該照護伺服器(21)聯繫健康照護人員。Please refer to the first, second and sixth figures, wherein the function button block of the consultation dialogue interface (141) includes a home button, a service center button and a previous page button, and the service center button can be Contact the health care provider through the care server (21) in case of emergency.

請參閱第一、二、七圖所示,其中,該諮詢終止介面(142)的該功能鈕方塊係包括一回首頁按鈕、一服務中心按鈕與一上一頁按鈕,該服務中心按鈕係可供緊急時透過該照護伺服器(21)聯繫健康照護人員。Please refer to the first, second and seventh figures, wherein the function button block of the consultation termination interface (142) includes a home button, a service center button and a previous page button, and the service center button can be Contact the health care provider through the care server (21) in case of emergency.

其中,該照護諮詢系統(10)係透過有線網路與該健康照護知識管理系統(20)進行資料傳輸。The care consultation system (10) transmits data through the wired network and the health care knowledge management system (20).

其中,該照護諮詢系統(10)係透過無線網路與該健康照護知識管理系統(20)進行資料傳輸。The care consultation system (10) transmits data to the health care knowledge management system (20) via a wireless network.

本發明的可行實施例中的軟體開發環境係以Microsoft Visual Studio.NET為主;使用的程式語言為ASP.NET與Visual Basic;後端資料庫系統則是選擇Microsoft Access;作業系統以Microsoft Windows XP為主要的平台。健康照護專家端可使用可上網之電腦與網頁瀏覽軟體,來使用該照護伺服器上該健康照護知識管理系統;慢性病患端可使用已安裝完成之小型單機電腦或隨身行動電腦來使用自我健康照護諮詢系統,或家中可上網之電腦來使用自我健康照護諮詢系統。The software development environment in the feasible embodiment of the present invention is mainly Microsoft Visual Studio.NET; the programming language used is ASP.NET and Visual Basic; the back-end database system is Microsoft. Access; operating system with Microsoft Windows XP as the main platform. The health care expert can use the Internet-enabled computer and web browsing software to use the health care knowledge management system on the care server; the chronic patient can use self-health using a small, stand-alone computer or a mobile computer that has been installed. Use a self-care care counseling system with a care counseling system or a computer with internet access at home.

本發明建構容易使用的自我健康照護諮詢流程,採用狀態式的對話系統(State-based Dialog Systems),加上利用有限狀態機(Finite State Machine)當架構,來進行自我健康照護諮詢之對話引擎設計。該照護諮詢流程之對話引擎設計如第八圖所示,當系統啟動開始(151)後,使用者登入(152)後,進入系統的歡迎詞和主畫面(153),請使用者選擇一個慢性疾病模組(154)之後,再請使用者選擇一個諮詢主題(155),從該自我健康照護諮詢知識庫(13)中系統會自動讀取第一個問題和答案(154),而後展示問題(156)和展示回答選項(157)在系統畫面上請使用者選擇其中的回答選項(158),使用者選擇其中一個回答選項(159)之後,系統依答案判斷是否還需要問下一個問題(1591)或者是否結束(1596),如下一個問題(1591),系統會自動讀取下一個問題和回答選項(1593),讓 使用者選擇回答選項。終止時會做再次確定(1594),使用者輸入確認(1592)之後會給予諮詢建議、提醒、示範或衛教知識(1595),示範以播放影片方式為主,而衛教知識大致上分為三類:飲食、運動和藥物。對話結束(1596)之後會將對話紀錄儲存起來,以供未來醫師或醫護人員評估和參考。The present invention constructs an easy-to-use self-care care consultation process, adopting a state-based Dialog Systems, and a dialogue engine design using a finite state machine as a framework for self-health care consultation. . The dialogue engine design of the care consultation process is as shown in the eighth figure. After the system starts (151), after the user logs in (152), the system enters the welcome word and the main screen (153), and the user is asked to select a chronic After the disease module (154), the user is asked to select a consultation topic (155). From the self-health care consultation knowledge base (13), the system automatically reads the first question and answer (154) and then displays the question. (156) and the display answer option (157) on the system screen, the user is asked to select the answer option (158). After the user selects one of the answer options (159), the system determines whether the next question needs to be asked according to the answer ( 1591) or whether it ends (1596), the following question (1591), the system will automatically read the next question and answer option (1593), let The user selects an answer option. At the end of the termination, it will be determined again (1594). After the user enters the confirmation (1592), he will give advice, reminder, demonstration or knowledge of the teaching (1595). The demonstration will be based on the method of playing the film, and the knowledge of the teaching is roughly divided. Three categories: diet, exercise, and drugs. After the conversation is over (1596), the conversation record will be stored for future physician or health care provider assessment and reference.

關於自我健康照護諮詢系統方面,使用者為慢性病患,提供使用者關於慢性疾病的自我健康照護諮詢。本發明具有可獨立分割的自我健康照護諮詢知識庫與自我健康照護諮詢的軟體平台,這種將健康照護專業知識與軟體程式獨立分開的設計,讓健康照護專業知識的維護與軟體程式的開發維護分別獨立、互不干擾,同時允許多個慢性疾病的健康照護人員同時分別共同建立健康照護知識庫,可加速應用模組的開發。Regarding the self-health care consultation system, users provide users with self-health care advice on chronic diseases for chronic patients. The invention has a self-health care consulting knowledge base and a self-health care consulting software platform which can separate and separate the health care professional knowledge and the software program, and the maintenance of the health care professional knowledge and the development and maintenance of the software program. Independent and independent of each other, and allowing multiple health care providers with chronic diseases to jointly establish a health care knowledge base at the same time, accelerate the development of application modules.

關於自我健康照護諮詢知識庫方面,系統在慢性疾病方面的自我健康照護諮詢能力的深淺,由自我健康照護諮詢知識庫中知識的高低來決定,此知識庫係由健康照護專家使用該健康照護知識管理系統來建立與維護。此知識庫採模組化設計,以任一慢性疾病為一獨立知識模組,可將所有慢性疾病的獨立知識模組以漸進的方式逐一加入,以逐進擴充系統的自我健康照護諮詢能力,尤其是慢性疾病 種類的廣度;另外,一疾病模組可含多個諮詢主題,可將一慢性疾病中所有可獨立的諮詢主題以漸進的方式逐一加入,以逐進擴充系統針對一慢性疾病的自我健康照護諮詢能力,尤其是該慢性疾病諮詢主題種類的廣度。Regarding the self-health care consulting knowledge base, the depth of the system's self-health care consulting ability in chronic diseases is determined by the level of knowledge in the self-health care consulting knowledge base, which is used by health care professionals. Manage the system to build and maintain. This knowledge base is modularized and uses any chronic disease as an independent knowledge module. It can add all the independent knowledge modules of chronic diseases one by one in a gradual manner to advance the self-health care consulting ability of the extended system. Especially chronic diseases The breadth of the species; in addition, a disease module can contain multiple counseling themes, and all the independent counseling topics in a chronic disease can be added one by one in a gradual manner to advance the system to self-health care for a chronic disease. Ability, especially the breadth of the types of counseling topics for this chronic disease.

關於諮詢對話引擎方面,該對話引擎從自我健康照護諮詢知識庫取出自我健康照護諮詢對答流程知識,引導使用者進行循序、一問一答、封閉式的自我健康照護諮詢對答流程,以達到使用者自我健康照護的目的。Regarding the consultation dialogue engine, the dialogue engine takes out the self-health care consultation answering process knowledge from the self-health care consulting knowledge base, and guides the user to carry out a sequential, question-and-answer, closed self-health care consultation answering process to reach the user. The purpose of self-health care.

關於圖形化使用者介面方面,其輔助閱讀的語音系統係用來播放諮詢對話介面與諮詢終止介面中的文字,以協助不識字的使用者聽懂介面中的健康照護諮詢問題、回答選項、諮詢建議、提醒、示範與衛教知識。Regarding the graphical user interface, the auxiliary reading voice system is used to play the text in the consultation dialogue interface and the consultation termination interface to assist the illiterate user to understand the health care consultation question, answer option, and consultation in the interface. Suggestions, reminders, demonstrations and knowledge of education.

關於該健康照護知識管理平台方面,使用者為健康照護專家和圖片與影音管理人員,健康照護專家包括醫師、護理人員、衛教人員、營養專家和其他相關健康管理師,此平台協助健康照護專家維護慢性疾病的健康照護相關知識與驗證其正確性與完整性,並且協助圖片與影音管理人員維護自我健康照護諮詢系統中所引用的相關圖片、影片與語音。Regarding the health care knowledge management platform, users are health care experts and photo and audiovisual managers. Health care experts include physicians, nursing staff, health educators, nutrition experts and other related health managers. This platform assists health care professionals. Maintain knowledge and verification of health care for chronic diseases and verify its correctness and completeness, and assist photo and audiovisual managers to maintain relevant pictures, videos and voices cited in the self-care consultation system.

關於健康照護諮詢模擬模組方面,係模擬自我健康照護諮詢系統進行諮詢的過程,以協助健康照護專家驗證目 前知識庫中健康照護流程知識與健康照護諮詢知識的完整性與正確性,並協助圖片與影音管理人員驗證目前知識庫中所用圖片、影片與語音的正確性。Regarding the health care consulting simulation module, it is the process of consulting the self-health care consulting system to assist the health care professional to verify the target. The integrity and correctness of the health care process knowledge and health care consulting knowledge in the former knowledge base, and assist the photo and audiovisual managers to verify the correctness of the pictures, videos and voices used in the current knowledge base.

關於健康照護流程知識管理模組方面,係輔助健康照護專家維護慢性疾病的自我健康照護流程知識,包括健康照護晤談對話中的所有問題、每一個問題的封閉式回答選項與每一個回答選項的下一個問題。Regarding the health care process knowledge management module, it is an auxiliary health care professional to maintain the knowledge of self-health care processes for chronic diseases, including all questions in the health care interview dialogue, closed answer options for each question and each answer option. one question.

關於健康照護諮詢知識管理模組方面,係輔助健康照護專家維護慢性疾病的自我健康照護諮詢知識,包括於諮詢結束時系統所提供的結論、健康照護諮詢建議、提醒、示範和衛教知識。Regarding the health care consulting knowledge management module, it is an auxiliary health care professional to maintain self-health care consulting knowledge of chronic diseases, including the conclusions provided by the system at the end of the consultation, health care advice, reminders, demonstrations and health knowledge.

關於健康照護諮詢歷史資料查詢模組方面,係使用者於每次進行完自我健康照護諮詢系統的晤談對答諮詢之後,系統即會自動儲存使用者諮詢對答的紀錄,以提供健康照護專家日後觀察及參考。Regarding the health care consultation history data query module, the user will automatically store the record of the user's consultation answer after each consultation with the self-health care consultation system to provide health care experts to observe and reference.

關於血糖測量記錄查詢模組方面,係查詢使用者日常的血糖測量記錄,以提供健康照護專家參考分析及觀察患者的日常血糖測量值發展趨勢。Regarding the blood glucose measurement record query module, the user is inquired about the daily blood glucose measurement record of the user to provide a health care expert reference analysis and observe the development trend of the patient's daily blood glucose measurement value.

關於問題圖片與語音管理模組方面,係提供圖片與影音管理者維護照護諮詢問題的相關圖片與語音,其圖片用以協助自我健康照護諮詢系統使用者更清楚地了解問題與 回答選項,其語音則用來協助不識字的自我健康照護諮詢系統使用者聽懂照護諮詢的問題與回答選項。Regarding the problem picture and voice management module, it provides pictures and voices for pictures and audiovisual managers to maintain care and consultation questions. The pictures are used to help users of self-health care consultation systems to understand the problem more clearly. The answer option, the voice is used to assist the illiterate self-health care counseling system users to understand the questions and answer options for care counseling.

關於照護諮詢知識圖片、影片與語音管理模組方面,係提供圖片與影音管理者維護照護諮詢知識相關的圖片、影片與語音,其圖片用以協助自我健康照護諮詢系統使用者更清楚地了解健康照護建議或提醒,其影片用來向自我健康照護諮詢系統使用者示範連續的動作或過程,其語音則用來協助不識字的自我健康照護諮詢系統使用者來聽懂健康照護的結論、諮詢建議、提醒、示範和衛教知識。Regarding the care consulting knowledge picture, film and voice management module, it provides pictures, videos and voices related to the maintenance of care consulting knowledge by the video and audio manager. The pictures are used to help the users of the self-care consulting system to understand the health more clearly. A care advice or reminder that the film is used to demonstrate a continuous action or process to the user of the self-health care counseling system, and the voice is used to assist the illiterate self-health care counseling system user to understand the conclusions, advice, and recommendations of health care. Reminder, demonstration and health knowledge.

本發明的慢性疾病自我健康照護諮詢系統操作情境模擬說明如後。張伯伯今年八十歲,為糖尿病患者,有一天早上起床之後覺得有點頭暈、不舒服,便開啟自我健康照護諮詢系統,於選擇糖尿病模組之後,選擇緊急狀況處置的諮詢主題,隨即測量早上飯前的空腹血糖值。張伯伯測量結果顯示血糖值介於180-300mg/dL,為「血糖控制不理想」之範圍,可依循自我健康照護諮詢系統提供的血糖控制之衛教知識,來加強飲食、起居及運動,並定期回診,以避免血糖值不斷上升及過高的情況發生。如身體不舒服的情況嚴重時,則必須緊急送醫,或尋求服務中心協助。The operation scenario simulation of the chronic disease self-health care consultation system of the present invention is as follows. Zhang Bobo, who is 80 years old this year, is a diabetic patient. After getting up in the morning, he feels a little dizzy and uncomfortable. He turns on the self-health care consultation system. After choosing the diabetes module, he chooses the topic of emergency treatment and then measures the morning meal. The fasting blood glucose value before. Zhang Bobo's measurement results show that the blood sugar level is between 180-300mg/dL, which is the range of "unsatisfactory blood sugar control". It can follow the knowledge of blood sugar control provided by the self-health care counseling system to strengthen diet, daily life and exercise. Check back regularly to avoid rising blood sugar levels and excessive conditions. If the condition is uncomfortable, you must urgently send a doctor or seek assistance from a service center.

於張伯伯回診時,醫師透過健康照護知識管理平台或張伯伯的自我健康照護諮詢系統,可從健康照護諮詢歷史 資料查詢模組查詢歷史紀錄,得知張伯伯有血糖控制不理想的情況發生,即可針對張伯伯之血糖記錄做專業判斷及進一步處理與治療。張伯伯原已有糖尿病的疾病模組,家人希望也能照護及改善張伯伯的高血壓病情,故告知張伯伯的健康照護專業人員欲在自我健康照護諮詢系統中增加高血壓疾病模組,而張伯伯的健康照護專業團隊經過評估之後也同意張伯伯家人這樣的決定,於是在張伯伯的自我健康照護諮詢系統中加入高血壓疾病模組,以協助張伯伯進行日常居家的自我健康照護。At the time of Zhang Bobo's return visit, the doctor can consult the history of health care through the health care knowledge management platform or Zhang Bobo's self-health care consultation system. The data query module queries the historical record and knows that Zhang Bobo has a bad blood sugar control situation, and can make professional judgment and further treatment and treatment for Zhang Bobo's blood glucose record. Zhang Bobo had a diabetes disease module, and his family hoped to care for and improve Zhang Bobo’s hypertension. Therefore, Zhang Bobo’s health care professionals were told to add hypertensive disease modules to the self-care consultation system. Zhang Bobo's health care professional team also agreed with Zhang Bobo's family decision after evaluation, so he added the Hypertension Disease Module to Zhang Bobo's self-health care consultation system to help Zhang Bobo conduct daily home self-care.

本發明中健康照護相關人員在健康照護知識管理系統上的操作情境模擬說明如後。醫師可透過健康照護知識管理平台來自行建立與管理慢性疾病自我健康照護諮詢知識庫模組,例如:糖尿病、高血壓、心臟病等。而針對某一疾病知識庫模組,醫師可自行建立與管理健康照護流程知識與健康照護諮詢知識,完成之後,即可透過健康照護諮詢模擬模組來驗證諮詢對答流程知識與諮詢知識的正確性與完整性,若有錯誤或不足之處,即可再使用該知識管理平台來更正錯誤或補足不足之處。圖片與影音人員可透過問題圖片與語音管理模組,針對某一疾病知識庫中照護流程的問題進行圖片與語音的新增、異動、刪除與查詢,同樣地,也可以透過照護諮詢知識圖片、影片與語音管理模 組,來進行照護諮詢知識圖片、影片與語音的管理。In the present invention, the operational context simulation of the health care related personnel on the health care knowledge management system is as follows. Physicians can establish and manage chronic disease self-health care counseling knowledge base modules through the health care knowledge management platform, such as diabetes, hypertension, and heart disease. For a disease knowledge base module, doctors can establish and manage health care process knowledge and health care consultation knowledge. After completion, they can verify the correctness of the consultation process knowledge and consultation knowledge through the health care consultation simulation module. And integrity, if there are errors or deficiencies, you can use the knowledge management platform to correct errors or make up for deficiencies. Pictures and audio-visual personnel can use the problem picture and voice management module to add, change, delete and query pictures and voices for the problem of care process in a disease knowledge base. Similarly, you can also consult the knowledge picture through care. Film and voice management module Group, to carry out care consulting knowledge picture, film and voice management.

針對張伯伯的血糖控制不理想,醫師可透過健康照護諮詢歷史資料查詢來得知張伯伯最近的歷史資料,及進行日常血糖測量記錄查詢,來看看在某個時間區間內的血糖值變化,例如:一個禮拜中的血糖值變化或一個月中的血糖變化值,或是單看某一種類的血糖值,例如:單看早上空腹血糖值、單看晚上飯後血糖值,或是一起顯示都可以,表示方式包括表格、折線圖和其他常用的統計圖,這種圖形化的方式可有效率協助醫師理解和觀察病患的病情與發展趨勢,以協助醫師對於張伯伯進行正確的診斷,以輔助擬定正確有效的醫療決策。For Zhang Bobo's blood sugar control is not ideal, doctors can find out the recent historical data of Zhang Bobo through the health care consultation history data query, and conduct daily blood glucose measurement record query to see the change of blood sugar value in a certain time interval, for example : Change in blood glucose value in one week or change in blood glucose in a month, or look at a certain type of blood glucose value, for example: look at the fasting blood glucose level in the morning, watch the blood sugar value after dinner, or display it together. Yes, representations include tables, line charts, and other commonly used charts. This graphical approach can help physicians understand and observe the patient's condition and trends to assist physicians in making proper diagnosis of Zhang Bobo. Help to formulate correct and effective medical decisions.

總結而言,首先,本發明係藉由建立自我健康照護知識管理系統及自我健康照護諮詢系統,以解決傳統醫療方式對慢性病患日常居家健康照護不足的問題,讓慢性病患透過系統的使用,能促進病患自我健康照護的功效,且醫師可透過系統歷史紀錄的觀察,進一步瞭解該慢性病患的病情,以即時輔助擬定有效的醫療決策。再者,本發明透過慢性疾病自我健康照護知識管理系統及自我健康照護諮詢系統,除了可促進慢性病患自我健康照護的功能與協助紀錄生理訊號之外,還可以有效減輕健康照護人員的工作負擔與降低慢性病患醫療成本,且未來可將長期且完整的病患資料庫,在不違反慢性病患隱私權的前提下,提供作為醫學研究之參考。In summary, first of all, the present invention solves the problem of insufficient health care for chronic patients by daily medical care by establishing a self-health care knowledge management system and a self-health care consultation system, so that chronic patients can be used through the system. It can promote the self-health care of patients, and doctors can further understand the condition of the chronic disease through the observation of the system history record, in order to help formulate effective medical decisions. Furthermore, the present invention can effectively alleviate the workload of health care workers through the chronic disease self-health care knowledge management system and the self-health care consultation system, in addition to promoting the function of self-health care for chronic patients and assisting in recording physiological signals. With the reduction of medical costs for chronic patients, and in the future, a long-term and complete patient database can be provided as a reference for medical research without violating the privacy rights of chronic patients.

前文係針對本發明之可行實施例為本發明之技術特徵進行具體說明;惟,熟悉此項技術之人士當可在不脫離本發明之精神與原則下對本發明進行變更與修改,而該等變更與修改,皆應涵蓋於如下申請專利範圍所界定之範疇中。The foregoing is a description of the technical features of the present invention, and the present invention can be modified and modified without departing from the spirit and scope of the present invention. And modifications should be covered in the scope defined by the scope of the patent application below.

(10)‧‧‧自我健康照護諮詢系統(10) ‧‧‧Self-health care counseling system

(11)‧‧‧照護諮詢設備(11) ‧‧‧care consultation equipment

(111)‧‧‧桌上型電腦(111)‧‧‧ Desktop Computer

(112)‧‧‧具無線網路傳輸功能的手機(112)‧‧‧Mobile phones with wireless network transmission

(113)‧‧‧筆記型電腦(113)‧‧‧Note Computer

(114)‧‧‧具有無線網路傳輸功能的隨身行動裝置(114)‧‧‧ Portable mobile devices with wireless network transmission

(12)‧‧‧生理訊號量測設備(12)‧‧‧Physiological signal measuring equipment

(121)‧‧‧血糖計(121) ‧ ‧ blood glucose meter

(122)‧‧‧血壓計(122) ‧ ‧ sphygmomanometer

(13)‧‧‧自我健康照護諮詢知識庫(13) ‧‧‧ Self-Health Care Consulting Knowledge Base

(14)‧‧‧圖形化使用者介面(14) ‧‧‧ graphical user interface

(141)‧‧‧諮詢對話介面(141) ‧ ‧ consultation dialogue interface

(142)‧‧‧諮詢終止介面(142) ‧‧‧Consultation termination interface

(15)‧‧‧對話引擎(15)‧‧‧Dialog engine

(151)‧‧‧開始(151) ‧‧‧ begins

(152)‧‧‧使用者登入(152)‧‧‧User login

(153)‧‧‧歡迎詞和主畫面(153)‧‧‧ Welcome and main screen

(154)‧‧‧請使用者選擇一個慢性疾病模組(154)‧‧‧Please select a chronic disease module

(155)‧‧‧請使用者選擇一個諮詢主題(155)‧‧‧Please ask the user to choose a subject

(156)‧‧‧展示問題(156)‧‧‧ Show problems

(157)‧‧‧展示回答選項(157)‧‧‧Show answer options

(158)‧‧‧請使用者選擇其中的回答選項(158)‧‧‧Please ask the user to choose the answer option

(159)‧‧‧使用者選擇其中一個回答選項(159)‧‧‧Users choose one of the answer options

(1591)‧‧‧下一個問題(1591) ‧‧‧Next question

(1592)‧‧‧使用者輸入確認(1592)‧‧‧User input confirmation

(1593)‧‧‧讀取下一個問題和回答選項(1593)‧‧‧Read the next question and answer option

(1594)‧‧‧確定(1594) ‧ ‧ ok

(1595)‧‧‧給予諮詢建議、提醒、示範或衛教知識(1595) ‧ ‧ give advice, reminders, demonstrations or knowledge of education

(1596)‧‧‧結束(1596) End of ‧‧

(20)‧‧‧健康照護知識管理系統(20) ‧‧‧Health Care Knowledge Management System

(21)‧‧‧照護伺服器(21)‧‧‧ care server

(22)‧‧‧健康照護流程知識管理模組(22) ‧‧‧Health Care Process Knowledge Management Module

(23)‧‧‧健康照護諮詢知識管理模組(23) ‧‧‧Health Care Consulting Knowledge Management Module

(24)‧‧‧問題圖片與語音管理模組(24) ‧‧‧Question Picture and Voice Management Module

(25)‧‧‧照護諮詢知識圖片、影片與語音管理模組(25) ‧‧‧ Care Consulting Knowledge Picture, Film and Voice Management Module

(26)‧‧‧健康照護諮詢模擬模組(26)‧‧‧Health Care Consulting Simulation Module

(27)‧‧‧健康照護諮詢歷史資料查詢模組(27) ‧‧‧Health Care Consultation History Data Query Module

(28)‧‧‧血糖測量紀錄查詢模組(28)‧‧‧ Blood glucose measurement record inquiry module

(29)‧‧‧血壓測量紀錄查詢模組(29)‧‧‧ Blood Pressure Measurement Record Query Module

第一圖:係本發明實施例之照護諮詢系統架構示意圖。The first figure is a schematic diagram of the architecture of the care consulting system according to the embodiment of the present invention.

第二圖:係本發明實施例之健康照護知識管理系統架構圖。The second figure is a structural diagram of a health care knowledge management system according to an embodiment of the present invention.

第三圖:係本發明實施例之健康照護知識管理系統示意圖。The third figure is a schematic diagram of a health care knowledge management system according to an embodiment of the present invention.

第四圖:係本發明實施例之血糖測量紀錄查詢示意圖。The fourth figure is a schematic diagram of a blood glucose measurement record query according to an embodiment of the present invention.

第五圖:係本發明實施例之血糖測量紀錄查詢統計圖。Fig. 5 is a chart showing the blood glucose measurement record of the embodiment of the present invention.

第六圖:係本發明實施例之諮詢對話介面示意圖。Figure 6 is a schematic diagram of the consultation dialogue interface of the embodiment of the present invention.

第七圖:係本發明實施例之諮詢終止介面示意圖。Figure 7 is a schematic diagram of the consultation termination interface of the embodiment of the present invention.

第八圖:係本發明實施例之諮詢對話引擎流程示意圖。The eighth figure is a schematic diagram of the flow of the consultation dialogue engine in the embodiment of the present invention.

(20)‧‧‧健康照護知識管理系統(20) ‧‧‧Health Care Knowledge Management System

(21)‧‧‧照護伺服器(21)‧‧‧ care server

(22)‧‧‧健康照護流程知識管理模組(22) ‧‧‧Health Care Process Knowledge Management Module

(23)‧‧‧健康照護諮詢知識管理模組(23) ‧‧‧Health Care Consulting Knowledge Management Module

(24)‧‧‧問題圖片與語音管理模組(24) ‧‧‧Question Picture and Voice Management Module

(25)‧‧‧照護諮詢知識圖片、影片與語音管理模組(25) ‧‧‧ Care Consulting Knowledge Picture, Film and Voice Management Module

(26)‧‧‧健康照護諮詢模擬模組(26)‧‧‧Health Care Consulting Simulation Module

(27)‧‧‧健康照護諮詢歷史資料查詢模組(27) ‧‧‧Health Care Consultation History Data Query Module

(28)‧‧‧血糖測量紀錄查詢模組(28)‧‧‧ Blood glucose measurement record inquiry module

(29)‧‧‧血壓測量紀錄查詢模組(29)‧‧‧ Blood Pressure Measurement Record Query Module

Claims (11)

一種具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,係包括:一自我健康照護諮詢系統,該自我健康照護諮詢系統係透過一照護諮詢設備操作使用,至少一生理訊號量測設備連接該照護諮詢設備,透過該照護諮詢設備可讀取並紀錄該生理訊號量測設備所量測的值,又該自我健康照護諮詢系統中包括一自我健康照護諮詢知識庫、一圖形化使用者介面與一諮詢對話引擎,該自我健康照護諮詢知識庫係包括至少一疾病模組,該疾病模組包括至少一諮詢主題,該圖形化使用者介面係包括複數個諮詢對話介面與複數個諮詢終止介面,使用者選取其中之一疾病模組後,再選擇該疾病模組中之一個諮詢主題,該自我健康照護諮詢系統即透過該諮詢對話引擎提供其中之一諮詢對話介面,該諮詢對話介面係包括一問題文字方塊、一問題相關圖片方塊、一多個選項方塊與一功能鈕方塊;該諮詢終止介面係包括一結論文字方塊、一健康照護諮詢圖片方塊、一提供諮詢的詳細說明方塊、一多個選項方塊與一功能鈕方塊,以引導使用者進行諮詢對話並回答,於諮詢結束時,該照護諮詢系統透過諮詢該終止介面提供使用者所需的健康照護諮詢建議、提醒、示範與衛教知識;及一健康照護知識管理系統透過一網路來連接該自我健康照護諮詢系統並進行資料傳輸,該健康照護知識管理系統係透過一照護伺服器提供照護專家操作,其中該照護伺 服器具有一資料傳送接收器與一資料儲存庫,該資料傳送接收器係連接該照護諮詢設備並接收資料並儲存於該資料儲存庫中,同時照護專家透過該健康照護知識管理系統以建立與管理該自我健康照護諮詢知識庫,又該健康照護知識管理系統包括一照護流程知識管理模組、一照護諮詢知識管理模組、一問題圖片與語音管理模組、一照護諮詢知識圖片、影片與語音管理模組與一照護諮詢模擬模組可分別提供照護專家查詢及管理照護流程與照護諮詢知識。 A system for health care knowledge management and self-health care consultation function for chronic diseases, comprising: a self-health care consultation system, which is operated by a care consulting device, and at least one physiological signal measuring device is connected The care consulting device can read and record the value measured by the physiological signal measuring device through the nursing consulting device, and the self-health care consulting system includes a self-health care consulting knowledge base and a graphical user interface. The self-health care consulting knowledge base includes at least one disease module, and the disease module includes at least one consultation topic, and the graphical user interface includes a plurality of consultation dialogue interfaces and a plurality of consultation termination interfaces. After the user selects one of the disease modules, and then selects one of the consultation topics in the disease module, the self-health care consultation system provides one of the consultation dialogue interfaces through the consultation dialogue engine, and the consultation dialogue interface includes a question text box, a question related picture box, a plurality of option blocks and a function button block; the consultation termination interface includes a conclusion text block, a health care consultation picture block, a detailed description block for providing consultation, a plurality of option blocks and a function button block to guide the use The consultation dialogue and answer, at the end of the consultation, the care consultation system provides the user with the health care advice, reminders, demonstration and teaching knowledge required by the termination interface; and a health care knowledge management system through the network The road connects to the self-health care consultation system and transmits data. The health care knowledge management system provides care professional operation through a care server, wherein the care service The server has a data transmission receiver and a data storage, the data transmission receiver is connected to the care consulting device and receives the data and stored in the data repository, and the care professional establishes and manages through the health care knowledge management system. The self-health care consulting knowledge base, the health care knowledge management system includes a care process knowledge management module, a care consulting knowledge management module, a question picture and voice management module, a care consulting knowledge picture, film and voice The management module and a care consulting simulation module can separately provide care specialists to inquire and manage the care process and care consulting knowledge. 如申請專利範圍第1項所述之具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,其中,該健康照護知識管理系統更包括一健康照護諮詢歷史資料查詢模組。 For example, the system for managing health knowledge and self-health care of chronic diseases according to the first aspect of the patent application, wherein the health care knowledge management system further comprises a health care consultation history data query module. 如申請專利範圍第1項所述之具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,其中,該疾病模組係為糖尿病模組,該生理訊號量測設備可包括一血糖計,且在該健康照護知識管理系統中更包含一血糖測量紀錄查詢模組。 The system of the health care knowledge management and the self-health care consultation function of the chronic disease according to the first aspect of the patent application, wherein the disease module is a diabetes module, and the physiological signal measuring device can include a blood glucose meter. And the health care knowledge management system further comprises a blood glucose measurement record query module. 如申請專利範圍第1項所述之具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,其中,該疾病模組係為高血壓模組,該生理訊號量測設備可包括一血壓計,且在該健康照護知識管理系統中更包含一血壓測量紀錄查詢模組。 The system of the health care knowledge management and the self-health care consultation function of the chronic disease according to the first aspect of the patent application, wherein the disease module is a hypertension module, and the physiological signal measuring device can include a sphygmomanometer And further comprising a blood pressure measurement record query module in the health care knowledge management system. 如申請專利範圍第1項所述之具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,其中,該照 護諮詢設備係為一桌上型電腦。 A system for managing chronic health care knowledge and self-health care consultation functions as described in claim 1 of the patent scope, wherein the photo The nursing consultation equipment is a desktop computer. 如申請專利範圍第1項所述之具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,其中,該照護諮詢設備係為一具有無線網路傳輸功能的手機。 For example, the system for managing chronic health care knowledge and self-health care consultation functions according to the first aspect of the patent application, wherein the care consulting device is a mobile phone with wireless network transmission function. 如申請專利範圍第1項所述之具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,其中,該照護諮詢設備係為一筆記型電腦。 For example, the system for managing health care knowledge of chronic diseases and self-health care consulting function according to the first aspect of the patent application, wherein the care consulting device is a notebook computer. 如申請專利範圍第1項所述之具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,其中,該照護諮詢設備係為一具有無線網路傳輸功能的隨身行動裝置。 The system for managing health care knowledge of chronic diseases and self-health care consulting function according to the first aspect of the patent application, wherein the care consulting device is a portable mobile device having a wireless network transmission function. 如申請專利範圍第1項所述之具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,其中,該照護諮詢設備係包括一觸控式螢幕。 For example, the system for managing chronic health care knowledge and self-health care consultation functions according to the first aspect of the patent application, wherein the care consulting device comprises a touch screen. 如申請專利範圍第1項所述之具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,其中,該諮詢對話介面的該功能鈕方塊係包括一回首頁按鈕、一服務中心按鈕與一上一頁按鈕,該服務中心按鈕係可供緊急時透過該照護伺服器聯繫健康照護人員。 The system of the health care knowledge management and self-health care consultation function of the chronic disease according to the first aspect of the patent application, wherein the function button of the consultation dialogue interface comprises a home button, a service center button and a The Previous button, the service center button is available to contact health care providers through the care server in an emergency. 如申請專利範圍第1項所述之具慢性疾病健康照護知識管理及自我健康照護諮詢功能之系統,其中,該諮詢終止介面的該功能鈕方塊係包括一回首頁按鈕、一服務中心按鈕與一上一頁按鈕,該服務中心按鈕係可供緊急時透過該照護伺服器聯繫健康照護人員。 The system of the health care knowledge management and self-health care consultation function of the chronic disease according to the first aspect of the patent application, wherein the function button of the consultation termination interface comprises a home button, a service center button and a The Previous button, the service center button is available to contact health care providers through the care server in an emergency.
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