1269186 九、發明說明： 【發明所屬之技術領域】 ^發明係為-種通訊管理裝置，特別是—種可與網路連結， 提供詳細使用狀況之複合性通訊管理系統及其方法。 b 【先前技術】 ^ 科技一日千里的今日，通訊管理裝置已經廣泛應用在 域i者科技不斷進步發展，細目前市面上有許多業者_傳貝 電話、上赚置’提傾費者付費之服務，#料者有需求時，至 者奴的營業場所，《者人員代為操作、或由消費者自行操作，= 用凡畢後由營業人員告之或由上述之裝置輸出報表，消f者再付費。 雖然’業者提供健機、上網裝置、電崎服務機台，消費者 使用時需至這些裝置放置地方操作，因擺設位置非在營業㈣樞檀附 ^ ’當消費者使用時無法立即得知使職態，或使用後消費之金額。 若營業人員因業務繁忙’不知消費者已使用完畢，消費者不付款離去， 或同-> 肖費者使好筆’財-筆消費之收據付款，營業人員因不知 使用幾筆’只收消費者—筆消費金額，造成#業上之損失。 此外業者提供之傳真機、上網裝置、電話等機服務台，因無法透 過網路與賴官理中心連接並傳輸資料(如傳真機之使用紀錄等等）， 故需由設備廠商人員至營業場所，操作上述裝㈣印使用紀錄，或透 過故些裝置自動每日定時列印使肋錄，且設備機台之使用情況及設 備機台服務魏之更新，亦需設備顧AM至營㈣所後，始能得知 機台使用之情況’以及觀場更新服務功能，造成營業人員及設備廠 商，人力成本之負擔，即無法立即作銷售情報之分析。 如上所述，如何使通訊管理裝置具有同時連結的優點，並同時兼 1269186 具網路連線可自動回覆資贿更賴魏，實為―尚待解決之技術課 題。 、 【發明内容】 有鑑於此，本發明提供一種複合性通訊管理系統及其方法，其主 要目的在於解決上述之缺失；本發明係利用一可透過電話線連接至傳 真機、電話機、外線的傳真管理裝置或是上網裝置。本發明中有一控 制鈕控制連接傳真機可否對外撥出及接收來電，提供營業人員控管^ 真機的使用，另有一輸入輸出模組可偵測電話線路狀態及讀取電話線 路傳真及電話使用中之傳收訊號，並將偵測、讀取電話線路狀態及使 用中之傳送訊號，先儲存至記憶模組内，再經由中央處理模組處理後， 將電話線路狀態及使用中之傳送訊號之訊息，顯示在顯示模組的螢幕 上，提供在樞棱營業人員監看及控管。 此外，本發明在消費者使用後將讀取到傳收訊號，先儲存至記憶 模組内，再經由中央處理模組依計費程式處理後，將在消費之品號、 數里、單j貝、總彳貝專資訊顯示在顯示榮幕上，即使同一消費者傳收多 次，亦會經由計費程式處理後在螢幕顯示自動累加消費之品號、數量、 單價、總額，並發出一訊息至服務端，以便讓營業人員了解消費者須 付費之金額。 、 另本發明可讓管理端經由公眾通訊網路(PSTN)連接至本發明之裝 置’定期或不定期捉取傳真管理裝置内之使用紀錄，及遠端更新裝置 的軟體。此外，管理端更可提供本發明即時情報，便於做即時銷售情 報之分析，及節省需至營業場所了解使用紀錄、更新功能項目之人力 成本。 根據本發明所揭露之其方法，至少包含下列步驟：透過使用端之 ^69186 輸入輸出模組偵測是否有 曰 檔 :、槽數量是轉_設值，最射央處理 生日魏錢行相軸之翁巾域理模組產 :呈，_送收_至；端== 模Μ將日誌槽轉換成回傳 有關本發明之詳細内容及技術，_配合圖式說明如下： 【實施方式】 本發=::====^ 而各個传用-疋:的'肖費场所，會設有一個使用端5〇a〜5〇c等等， 便可將路骨幹30連結至管理端40，此時使用端50 便了將所有之貧訊傳送至管理端40 … 合性通訊管理系統100便合加έ 有肩費仃為时，後 用m w、 錄所有使用歷程等相關資訊，當使 、隹二、、將消費貧訊轉換成—種付費數據，並透過-服務端 進灯收費的動作’或是透過複合性通訊管理系統議列印出來，使用 端50的付費過料可在服務端完成，以確做支正確。 j述之網路骨幹30與至少—個使用端5〇連結，而網路骨幹3〇〆 指-切具有通訊、資料傳輸魏_路架構及型態。 而上迹之週邊通訊裝置可以是電話機、傳真機、數據機及其他具 有通訊功能之事務機器等等。 1269186 凊參照第2圖，為本發明複合性通訊管理系統及其方法之系統架 構圖。說明如下： 就本發明的系統架構圖而言，包含下列幾個模組與單元：' 1 复合性通訊管理系統腦用以代表發明裝置本身經由網路骨幹3〇可 與管理端40連接，將所有使用f訊加以呈現，並透過本系統加以處 理，複合性通訊管理系統100包含：一輸入輸出模組110、一中央處理 杈組140、一記憶模組150、一顯示模組160與一電源供應單元190、 振鈴產生單元17〇,其中輸入輸出模組11〇更包含了下述之單元：一 局線，擇單元120、一局線侧單元130、-數據交換單元18〇。其旨 為控管系統内所有訊號之產生及溝通，以下便做進一步的說明： 1·輸入輸出模組110，該模組係為提供判斷訊號之種類及選擇接 ，之線路’將訊賴資料傳送至正確之模組與外部裝置，並產生_狀 恶訊息至下一模組；輸入輸出模組110更包括有： (1)局線選擇單元120，該單元提供一控制鈕，用以控制傳真裝置 與局線的相連，並判斷局線進來之訊號。 t /)局線偵測單元130，該單元用以偵測判斷一訊號的種類，而告 知該輸入輸域組進行處理，_訊號至少包括有：—電話機與傳: ，數據機之訊號、一撥出號碼、—接通訊號、—斷線訊號二對^ 叹疋的傳真號碼、一傳真通訊協定之訊號。 ，可執行捉帳 (3)數據交換單元180，該單元用以與該管理端連結 並進行將資料編碼、解碼的運作。 中央處理模組140，賴組係為狀態的解讀及訊號處理， 到之訊號及數據加以比較，做出相對應之處觀運算 模組110偵測到之狀態訊息轉換成一指令訊號。 、刖别出 1269186 3. 記憶模組15G ’該模組係為儲存通訊紀錄，將該輸 偵測到之訊號存為-紀錄事件，當接收到中央處理模組⑽之^且 娩便加以儲存’此-紀錄事件至少包括有： 曰7訊 盘訊#、―“ 錄細到線路之狀態 ”11唬a十費私式早4貝表參數、一紀錄使用之紀錄、—字庫。 4. 顯示模組16G，該模組_峨示經過中央處理㈣ _各種訊息’特於顯示該使用端消f的結果，當接收到中= 理模組140之指令訊號便顯示訊息。 、处 所需5之ίΓ供鮮元19G ’解元㈣提供複合性通訊㈣系統100 6.振鈴產生單元17G，該單以產生提 模組140連接。 U央處理 其中任意—個複合性通訊管理系統觸，可視為使用㈣ 特疋一服務端加以監控與管理。 現^參閱第3♦第3价第3_b圖、第&圖均係為本發 明的稷合性通訊管理系統及其方法之流程圖。 、、首先透過-使用端5〇之_輸人輸出模組11G_是否有使用一週 ，通，裝置(步驟2。。)，若沒有_到，便持續_保持步驟之狀 若有偵測fj有使用週邊通訊裝置時，則藉由—巾央處理模組⑽ 產生：日諸槽並進行相對應之處理(步驟210)，產生日諸標之後，便將 該日諸播存入一記憶模組15〇並透過一顯示模組刷呈現結果陟驟 220) ’然後開始傳送一收據資料至一服務端(步驟23〇)，此一收據資料 可包含:使用端的消費歷程及—使用端的消f金額；此時消費者便能 f服務，it仃付費’此_服務端制以收取㈣者所消費的金額，接 著看到第3-b圖’步驟230後，便開始判斷該記憶模組15〇中之該日 1269186 諸檑數量是純iB-預設值(步驟24G)，若是沒有超顧設值，則結束 本流程；如果已超過預設值，則該中央處理模組_將該日諸檔轉換 成-回傳檀(步驟25G)，便進人步驟A，然後請看到第“圖。 步驟A是說明了 -管理端模式，首先步驟A之後，透過該輸入輸 出模組110傳送該回傳槽至-管理端4〇(步驟3〇〇)，當管理端4〇接收 到回傳標時’該管理端40躺該回傳檔之正碟性(步驟31〇)，若回傳 檔不正確’則要求重新傳送回到步驟3⑻；若回傳槽正確，則該管理 端40儲存該回倾(_32〇) ’以便進行—更龍式，接著該管理端 40細核觀端50是否需設定(步驟33G) ’設定—些新的參數或是更 新數據，綠用端50不需要接收設定，那麼便結束本流程；若使用端 5〇需要接收設定，則該使用端50將設定之槽案存入該記憶模組15〇 中(步驟340)，並結束本流程。 請參照第4-a® ’為複合性通訊管_統及其方法巾日諸槽之樓 案格式圖’圖巾s兒明了日誌、植之標案格式。看到日諸稽，至少包含下 歹J ί數.序號、一服務私編號、一品號、一電話號碼、一數量、一 使用日期、-使用時間及—結果。如圖所示，服務端可按照日諸檀中 的參數--查詢比對，進而收費。 第4七圖為複合性通訊管理系統及其方法中回傳檔之檔案格式 圖，圖中說明了回傳檔之檔案格式。 看到回傳檔，至少包含下列參數：一品號、一數量、一月、一曰 及一檢查碼。如圖所示，管理端4〇,便可統一整合各個使用端刈之 使用情形。 雖然本發明以前述之較佳實施例揭露如上，然其並 發明，任何熟習此技藝者，在不脫離本發明之精神和範圍内，當可作 1269186 圍當視後附之巾請專利範圍 些卉之更動與潤飾，因此本發明之保護範 所界定者為準。 【圖式簡單說明】 第1圖為本發明複合性通訊管理系統及其方法之示意圖； 第2圖為本發明複合性通訊管理_及其方法之系統架構圖； 程圖、第3_e _轉_複合性軌管理系統及其 圖 r-a _複合性通崎衫賊其方法巾日浦之檔案格式 第4七圖為複合性通訊管理系統及其方法中回傳檔之檔案格式圖 【主要元件符號說明】1269186 IX. Description of the invention: [Technical field to which the invention pertains] The invention is a communication management device, in particular, a composite communication management system and method thereof that can be connected to a network to provide detailed usage conditions. b [Prior technology] ^ Today, the technology management device has been widely used in the domain of i technology continues to advance and develop, there are many companies on the market currently _ Chuanbei phone, on the earned 'paying fee payers' service, # When the demander has the demand, the business place of the slave is the “personnel operation, or the consumer operates by himself.” After the use, the salesperson will report it or the report will be output by the above device. . Although the 'businesses provide health machines, Internet devices, and electric osaka service machines, consumers need to place them in these places when they use them. Because the location is not in business (4), the key is not available when the consumer uses it. The status, or the amount of consumption after use. If the sales staff is busy because of the business, I don’t know if the consumer has finished using it, the consumer does not pay to leave, or the same -> Xiao Fei who makes the payment of the pen's receipt of the pen and the pen, the salesperson does not know how to use a few pens. Receive consumer-pen spending amount, resulting in # industry losses. In addition, the fax machine, Internet access device, telephone and other service desks provided by the company cannot connect to the Laiguan Li Center through the Internet and transmit data (such as the use record of fax machines). Therefore, it is necessary for the equipment manufacturer to go to the business premises to operate. The above (4) printing records are used, or the ribs are automatically printed by daily automatic printing through the devices, and the use of the equipment machine and the service of the equipment machine Wei are also required to be updated after the equipment is taken from AM to battalion (4). It is possible to know the situation of the use of the machine and the function of updating the service, which causes the sales staff and equipment manufacturers to bear the burden of labor costs, that is, the analysis of sales intelligence cannot be performed immediately. As mentioned above, how to make the communication management device have the advantage of simultaneous connection, and at the same time, the 1269186 network connection can automatically reply to the bribe and rely on Wei, which is a technical problem yet to be solved. SUMMARY OF THE INVENTION In view of the above, the present invention provides a composite communication management system and method thereof, the main purpose of which is to solve the above-mentioned shortcomings; the present invention utilizes a fax that can be connected to a fax machine, a telephone, or an external line through a telephone line. Management device or Internet device. In the invention, a control button controls whether the connected fax machine can dial out and receive incoming calls, and provides the use of the business personnel to control the use of the real machine. Another input and output module can detect the state of the telephone line and read the telephone line fax and telephone use. The signal is transmitted, and the status of the detected and read telephone line and the transmitted signal in use are stored in the memory module, and then processed by the central processing module to transmit the status of the telephone line and the transmitted signal in use. The message is displayed on the screen of the display module and is provided for monitoring and control of the pivotal staff. In addition, the present invention will read the transmission signal after the consumer uses it, first store it in the memory module, and then process it through the central processing module according to the billing program, and then the item number, number, and single in the consumption. The information of the shellfish and the total mussels is displayed on the display screen. Even if the same consumer collects the number of times, it will be processed by the billing program and then automatically display the item number, quantity, unit price and total amount of the consumption on the screen. Message to the server so that the salesperson knows the amount the consumer has to pay. Further, the present invention allows the management terminal to connect to the apparatus of the present invention via the public communication network (PSTN) to periodically or irregularly capture usage records in the facsimile management device and remotely update the software of the device. In addition, the management terminal can provide the instant information of the present invention, facilitate the analysis of the real-time sales intelligence, and save the labor cost of the need to go to the business premises to understand the usage record and update the functional items. According to the method disclosed by the present invention, at least the following steps are included: detecting whether there is a file through the use of the ^69186 input/output module: the number of slots is a turn_set value, and the most central processing birthday axis The Weng towel domain module produces: _, _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Send =::====^ And each pass--: 'Shaofe place, there will be a use terminal 5〇a~5〇c, etc., you can connect the road backbone 30 to the management terminal 40, At this point, the use of the terminal 50 will transfer all the poor news to the management terminal 40. The cooperative communication management system 100 will be combined with the burden of time, then use mw, record all the use history and other related information, when Second, the conversion of consumer poverty into a kind of payment data, and through the - server-side charging action" or printed through the composite communication management system, the use of the end of the 50 payment can be completed on the server To be correct. The network backbone 30 is connected to at least one terminal 5, and the network backbone 3 指 finger-cut has communication and data transmission Wei_road architecture and type. The peripheral communication devices on the track can be telephones, fax machines, data machines, and other transaction machines with communication functions. 1269186 Referring to Fig. 2, a system architecture diagram of a composite communication management system and method thereof according to the present invention is shown. The description is as follows: In terms of the system architecture diagram of the present invention, the following modules and units are included: '1 The composite communication management system brain is used to represent the invention device itself and can be connected to the management terminal 40 via the network backbone 3 The composite communication management system 100 includes an input/output module 110, a central processing unit 140, a memory module 150, a display module 160, and a power supply. The supply unit 190, the ringing generating unit 17A, wherein the input/output module 11 further includes the following units: a line, a unit 120, a line side unit 130, and a data exchange unit 18A. It is intended to control the generation and communication of all signals in the control system. The following is further explained: 1. Input and output module 110, which is to provide the type of judgment signal and select the connection. The module is sent to the correct module and the external device, and generates a message to the next module. The input and output module 110 further includes: (1) a line selection unit 120, which provides a control button for controlling The fax device is connected to the office line and judges the incoming signal of the office line. t /) the local line detecting unit 130, the unit is configured to detect the type of the signal, and inform the input domain group to process, the _ signal includes at least: - the telephone and the transmission: the signal of the data machine, Dial the number, - the communication number, - the disconnection signal two pairs ^ sigh fax number, a fax communication protocol signal. The executable data is exchanged. (3) The data exchange unit 180 is configured to connect to the management terminal and perform an operation of encoding and decoding the data. The central processing module 140 is configured to interpret the state and signal processing, and compare the signal and the data to make a status signal detected by the corresponding computing module 110 into an instruction signal. Screening 1269186 3. Memory Module 15G 'This module is used to store the communication record, save the detected signal as a record event, and receive the central processing module (10) and store it. 'This-recording event includes at least: 曰7 newsletter#, ―“recording to the state of the line” 11唬a ten fee private type early 4 table parameters, a record of use records, - font. 4. The display module 16G, the module _ indicates that after the central processing (four) _ various messages </ RTI> specifically display the result of the use of the terminal f, when the command signal is received, the message is displayed. 5, 所需 Γ Γ Γ Γ Γ Γ Γ 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 四 复合 复合 复合 复合 复合 复合 复合 复合U-central processing Any one of the composite communication management system touches can be regarded as using (4) special server to monitor and manage. Now, refer to the 3rd, 3rd, 3rd, 3rd, and 3rd drawings, which are flowcharts of the adaptive communication management system and method thereof. First, through the use of the terminal 5 _ input output module 11G_ whether it is used for one week, pass, device (step 2). If there is no _, it will continue to maintain the step of the condition if there is detection fj When the peripheral communication device is used, the paper processing module (10) generates: the daily slots and performs the corresponding processing (step 210), and after generating the daily labels, the daily broadcasts are stored in a memory module. The group 15〇 and the results are displayed through a display module step 220) 'and then start transmitting a receipt data to a server (step 23〇), the receipt data may include: the consumption history of the user end and the use side The amount; at this time, the consumer can f service, it pays 'this _ server system to charge (4) the amount of money consumed, then see the 3-b figure 'step 230, it begins to judge the memory module 15 On the day of the day 1269186, the number of items is pure iB-preset value (step 24G), if the value is not exceeded, the process ends; if the preset value has been exceeded, the central processing module _ the day Convert the files into a - returning Tan (step 25G), then enter step A, then see the figure Step A is a description of the management mode. First, after step A, the backhaul slot is transmitted to the management terminal 4 through the input/output module 110 (step 3〇〇), and the management terminal 4 receives the backhaul. The management terminal 40 lie on the positive disc of the backhaul file (step 31〇), if the backhaul file is incorrect 'requires retransmission back to step 3 (8); if the return slot is correct, the management terminal 40 stores The back tilt (_32〇) 'to make - more dragon type, then the management terminal 40 fine core view 50 needs to be set (step 33G) 'set - some new parameters or update data, the green end 50 does not need After receiving the setting, the process ends; if the terminal 5 needs to receive the setting, the user terminal 50 stores the set slot in the memory module 15 (step 340), and ends the process. 4-a® 'is a composite communication tube _ system and its method towel day slot case format map 'towels s clear the log, planted standard format. See the Japanese Zhuji, at least include the 歹J ί Number, serial number, one service number, one item number, one phone number, one quantity, one date of use, - use Inter- and - results. As shown in the figure, the server can be queried according to the parameters in the Japanese Tan, and then charged. Figure 47 shows the file format of the backhaul file in the composite communication management system and its method. The figure shows the file format of the backhaul file. See the backhaul file, which contains at least the following parameters: a product number, a quantity, a month, a 曰 and a check code. As shown in the figure, the management terminal 4〇, The use cases of the various use ends can be unified. Although the present invention has been disclosed above in the above preferred embodiments, it is to be understood that any person skilled in the art can use 1269186 without departing from the spirit and scope of the present invention. The scope of the patents attached to the scope of the patent should be changed and retouched. Therefore, the scope of protection of the present invention shall prevail. BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a schematic diagram of a composite communication management system and method thereof according to the present invention; FIG. 2 is a system architecture diagram of a composite communication management method and method thereof according to the present invention; a process diagram, a 3_e_turn_ Composite track management system and its diagram ra _Composite tsusaki thief method method towel 浦 之 档案 file format figure 47 is a composite communication management system and its method in the file format of the backhaul file [main component symbol description 】
10…·。 2〇…····· 30…······ 4〇.......... 5〇·〜···· 50a〜c ·· 100…·… no···、 120…···· 11 1269186 130...............................·······局線偵測單元 140..........................................................中央處理模組 150··.................................·記憶模組 160·.........................................顯示模組 170..........................................振鈴產生單元 180..........................................數據交換單元 190..........................................電源供應單元10...·. 2〇...····· 30...······ 4〇.......... 5〇·~···· 50a~c ·· 100...·... no···, 120...···· 11 1269186 130..............................·················· Measuring unit 140............................................... ...........Central Processing Module 150··.............................. .·Memory Module 160·......................................Display Mode Group 170.................................... Ringing Generation Unit 180.. .................................. Data exchange unit 190... ....................................Power supply unit
步驟200 使用端之一輸入輸出模組偵測是否有使用一週邊通訊裝置 步驟210藉由一中央處理模組產生一日誌檔並進行相對應之處理 步驟220 將該日誌檔存入一記憶模組並透過一顯示模組呈現結果 步驟230 傳送一收據資料至一服務端 步驟240 判斷該記憶模組中之該日誌檔數量是否超出一預設值 步驟250 該中央處理模組將該日誌檔轉換成一回傳檔Step 200: Using one of the input and output modules to detect whether a peripheral communication device is used. Step 210: generating a log file by a central processing module and performing a corresponding processing step 220 to store the log file in a memory module. And displaying the result through a display module, step 230, transmitting a receipt data to a server, step 240, determining whether the number of the log files in the memory module exceeds a preset value. Step 250: The central processing module converts the log file into a Backhaul file
步驟300 透過該輸入輸出模組傳送該回傳檔至一管理端 步驟310 該管理端判斷該回傳檔之正確性 步驟320 該管理端儲存該回傳檔 步驟330 該管理端偵測該使用端是否需設定 步驟340 該使用端將設定之檔案存入該記憶模組中 12Step 300: transmitting the backhaul file to the management terminal through the input/output module. Step 310: The management terminal determines the correctness of the backhaul file. Step 320: The management terminal stores the backhaul file step 330. The management terminal detects the use end. Whether to set step 340, the user end saves the set file into the memory module 12