TW544610B - Value-added calling service system - Google Patents
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544610 A7 B7 五、發明說明(/ ) 【技術領域】 (請先閱讀背面之注意事項再填寫本頁) 本發明係關於一種可依據市場需求達成多項加值呼叫 服務之網路服務系統。 【先前技術】 5 國内電信自由化的活動起源於一九七八年,當年政府 宣佈用戶可以自備電話機,開始用戶端設備自由化的措 施。而政府逐年放寬對於電信網路的利用,並且有階段性 的開放給民間業者經營。由呼叫器、無線電話、行動數據 通訊服務、到最近開放固定式網路撥接服務,使行動通訊 10 已成為目前市面上最具競爭性的行業,同時也面臨前所未 有的競爭,所以中華電信為迎戰全新的自由競爭市場,勢 必加速電信之加值服務,以吸引廣大的客戶。 由此可見,上述習用物品仍有諸多缺失,實非一良善 之設計者,而亟待加以改良。 / j 15 本案發明人鑑於上述習用加值呼叫服務系統所衍生的 各項缺點,乃亟思加以改良創新,並經多年苦心孤詣潛心 研究後,終於成功研發完成本件加值呼叫服務系統。 經濟部智慧財產局員工消費合作社印製 【發明目的】 本發明之目的即在於提供一種加值呼叫服務系統,係 20 在於因應市場的迫切需求與民間業者的激烈競爭’在提供 基本簡單數字傳呼功能之外,更提供多樣化的加值服務如 中文秘書台、生活宅急便、語音下單、股市行情語音服 務、行銷作業專線、緊急救險、促銷抽獎、及訂位訂票 等,全方位相關加值服務整合於單一系統,發揮出最大效 -3- 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公爱) 544610 A7 B7 經濟部智慧財產局員工消費合作社印製 --P^^UJAl .TWr五、發明說明(之) 率與最佳服務品質。 【技術内容】本系統之功能係以物件導向(Object Oriented)觀念為設 計架構’在軟體部分利用Microsoft Visual Basic及Inprise C++ 5 Builder Client/Server語言作為程式設計工具,採用〇racie8資 料庫管理系統維護所有相關資料,以通訊應用軟體Distinct TCP/IP或FTP的方式作為系統與其他介接系統(如帳務管理 系統BMS,客戶服務中心CSC)之通信媒介,並結合T1及 Dialogic Line語音卡之發展軟體管理語音資料,而在各子系 10統間採用Socket方式互通訊息,綜合上述整體概念以開發 本系統。而硬體部分包括有三單元,分別為:服務資料單 元(SDU)、服務電路單元(SCU)以及語音資料單元 (VDU);其中服務資料單元(SDU)包含··維運管理子系統 (OAMS)、用戶資料管理子系統(SDMS)、資料庫伺服器 15 (DBS)以及一小型陣列磁碟機組(DA)。服務電路單元(SCU) 包含··信號處理子系統(SPS)、呼叫控制子系統(CCS)以 及特殊資源子系統(SRS)。語音資料單元(VDU)包含:語 音檔伺服器(VFS)、語音磁碟系統(VDS)以及Fibre Switch。 另外’本糸統乂供圖形化使用者介面(Graphic User Interface, 20 GUI),使用者利用滑鼠及鍵盤,即可方便輕易地的操作 使用。 【圖式簡早說明】 請參閱以下有關本發明一較佳實施例之詳細說明及其 附圖,將可進一步瞭解本發明之技術内容及其目的功效; -4 - (請先閱讀背面之注意事項再填寫本頁) 訂· -線 本紙張尺度適用中國國家標準(CNS)A4規格(210 297公釐) 544610 經濟部智慧財產局員工消費合作社印製 A7 B7 五、發明說明(么) 32呼叫控制子系統 33特殊資源子系統 4語音資料單元 41語音檔伺服器 42語音磁碟系統 43 Fibre Switch 5用戶 51 TS POI 52服務接取碼對照表 53中文秘書台 54生活宅急便伺服系統 55股票交易語音系統 56股票行情語音系統 57行銷推廣訊息語音 58警察局或消防局 59徵答題目内容語音 6 GSM用戶 61 MSC GW 7用戶 【較佳實施例】 本系統之環境須為P⑼tium 3⑻MHz以上之工業級電 腦,作業系統須使用MS-DOS及中文版Windows NT 4.0視窗 作業系統’軟體發展環境係使用Microsoft Devel〇Per 5 Studio,並以Visual Basic發展應用程式’主記憶體必須要有 -6 - 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公爱) (請先閱讀背面之注意事項再填寫本頁) 訂· •線' 544610 A7 B7 .TWF - 7/1 j 五、發明說明(f ) 64MB以上’輔助記憶體必須配備硬式磁碟機2G以上,以 及一部3 1/2吋LS-120軟式磁碟機。 (請先閱讀背面之注意事項再填寫本頁) 至於女叙本糸統之環境則為pentium 4〇〇MHz以上之工 業級電腦’作業系統須使用MS-DOS及中文版Windows NT 5視窗系統,主記憶體必須要有64MB以上,輔助記憶體必 須配備硬式磁碟機4GB以上。 本糸統提供圖形化使用者介面(Graphic User Interface, GUI),使用者利用滑鼠及鍵盤,即可方便輕易地的操作 使用。 10 建置本系統軟體所需的軟體環境包括:WindowsNT、544610 A7 B7 V. Description of the Invention (/) [Technical Field] (Please read the notes on the back before filling out this page) The present invention relates to a network service system that can achieve multiple value-added call services according to market demand. [Previous technology] 5 The domestic telecommunication liberalization activity originated in 1978. At that year, the government announced that users could bring their own telephones and began the measures to liberalize user-end equipment. The government has eased the use of telecommunications networks year by year, and has gradually opened it up to private operators. From pagers, wireless phones, mobile data communications services to the recent opening of fixed network dial-up services, Mobile Communications 10 has become the most competitive industry on the market today, and it is also facing unprecedented competition. Facing the new free competition market, it is bound to accelerate the value-added services of telecommunications to attract customers. It can be seen that there are still many shortcomings in the above-mentioned conventional articles. They are not a good designer and need to be improved. / j 15 In view of the various shortcomings derived from the conventional value-added call service system, the inventor of this case was eager to improve and innovate. After years of painstaking research, he finally successfully developed this value-added call service system. Printed by the Employees ’Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs [Objective of the invention] The purpose of the present invention is to provide a value-added call service system, which is based on the fierce competition with the private industry in response to the urgent needs of the market. In addition, it also provides a variety of value-added services such as Chinese secretarial desks, home delivery services, voice ordering, voice services for stock market quotes, marketing operations dedicated lines, emergency rescue, promotional lottery, and reservation booking, etc. Value services are integrated in a single system to maximize its effectiveness. -3- This paper size applies Chinese National Standard (CNS) A4 specifications (210 X 297 public love) 544610 A7 B7 Printed by the Consumer Cooperatives of the Intellectual Property Bureau of the Ministry of Economic Affairs-P ^ ^ UJAl.TWr V. Description of the invention (of) rate and best service quality. [Technical content] The function of this system is based on the concept of Object Oriented. In the software part, Microsoft Visual Basic and April C ++ 5 Builder Client / Server are used as programming tools, and the RACie8 database management system is used for maintenance. All relevant information, using the communication application software Distinct TCP / IP or FTP as the communication medium between the system and other interface systems (such as the accounting management system BMS, customer service center CSC), combined with the development of T1 and Dialogic Line voice cards The software manages the voice data, and uses the Socket method to communicate with each other among the 10 systems of the sub-systems. The above overall concept is integrated to develop the system. The hardware part includes three units: service data unit (SDU), service circuit unit (SCU), and voice data unit (VDU); the service data unit (SDU) contains the maintenance management subsystem (OAMS) , User data management subsystem (SDMS), database server 15 (DBS), and a small array disk unit (DA). The service circuit unit (SCU) includes a signal processing subsystem (SPS), a call control subsystem (CCS), and a special resource subsystem (SRS). The Voice Data Unit (VDU) includes: Voice File Server (VFS), Voice Disk System (VDS), and Fibre Switch. In addition, this system is provided for Graphical User Interface (20 GUI). Users can use the mouse and keyboard for easy and easy operation. [Brief description of the drawings] Please refer to the following detailed description of a preferred embodiment of the present invention and the accompanying drawings to further understand the technical content of the present invention and its effects; -4-(Please read the note on the back first Please fill in this page for the items) Order--The paper size of the paper is applicable to the Chinese National Standard (CNS) A4 specification (210 297 mm) 544610 Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs A7 B7 V. Description of invention (?) 32 Call Control subsystem 33 Special resource subsystem 4 Voice data unit 41 Voice file server 42 Voice disk system 43 Fibre Switch 5 User 51 TS POI 52 Service access code comparison table 53 Chinese secretary desk 54 Living home emergency service system 55 Stock trading voice System 56 Stock Quotes Voice System 57 Marketing Promotion Message Voice 58 Police or Fire Station 59 Answer Question Content Voice 6 GSM User 61 MSC GW 7 User [Preferred Embodiment] The environment of this system must be an industrial computer with P⑼tium 3⑻MHz or higher , Operating system must use MS-DOS and Chinese version of Windows NT 4.0 Windows operating system 'software development environment is using Microsoft Devel〇Per 5 Studio, and develop the application with Visual Basic 'The main memory must have -6-This paper size applies to China National Standard (CNS) A4 specifications (210 X 297 public love) (Please read the precautions on the back before filling in this (Page) Order · • Cable '544610 A7 B7 .TWF-7/1 j V. Description of the Invention (f) 64MB or more' Auxiliary memory must be equipped with hard disk drive 2G or more, and a 3 1 / 2-inch LS-120 Floppy disk drive. (Please read the precautions on the back before filling this page) As for the female computer system, the environment is an industrial computer with a pentium 4000MHz or higher. The operating system must use MS-DOS and the Chinese version of Windows NT 5 The main memory must be at least 64MB, and the auxiliary memory must be equipped with a hard disk drive of at least 4GB. This system provides a Graphic User Interface (GUI). Users can use the mouse and keyboard for easy and convenient operation. 10 The software environment required to build this system software includes: WindowsNT,
Oracle Database、Cluster Software、Visual Basic 5、Distinct TCP/ΊΡ。其中Oracle Database係Oracle公司所發展的資料庫伺 服軟體,Distinct TCPAP係Distinct公司所發展的TCP/IP通信 軟體,PCSN的 OAMS、SDMS、SPS、CCS、SRS之間則採用 15 Socket方式互通訊息,而SDMS與BMS之間則採用FTP方式 互傳資料檔案。 經濟部智慧財產局員工消費合作社印製 請參閱圖一所示,為本發明之加值服務系統1之應用 網路架構。其中,呼叫端透過PCT(Paging Call Terminal,無 線叫人控制終端機)進入本系統,經由語音導引呼叫本系 20 統用戶或對於用戶本身之資訊進行維護。本系統提供數字 呼叫、語音信箱、線上通話、虛擬傳呼、用戶資訊設定以 及系統維運操作等功能。當本系統進行虛擬傳呼作業時, 則須與VP(Virtual Paging,虛擬傳呼)Server協同運作。 請參閱圖二所示,為系統之硬體架構,包括三單元: 本紙張尺!過用T國國豕標準(CNS)A4規格(210 X 297公爱) 544610 A7 B7 經濟部智慧財產局員工消費合作社印製 ΡΑδ9ϋ"δΙ.TWP - 5/13五、發明說明() 服務資料單元2(SDU)、服務電路單元3 (SCU)以及語音資 料單元4 (VDU)。服務資料單元2 (SDU)包含··維運管理子 系統21(OAMS)、用戶資料管理子系統22(SDMS)、資料庫 伺服器23 (DBS)以及一小型陣列磁碟機組24 (DA)。服務電 5路單元3 (SCU)包含··信號處理子系統31 (SPS)、呼叫控制 子系統32 (CCS)以及特殊資源子系統33 (SRS)。語音資料單 元4(VDU)包含··語音檔伺服器41 (VFS)、語音磁碟系統42 (VDS)以及 Fibre Switch 43。 而本發明所提供之加值服務由五個子系統組合而成, 10 各子系統動作及互連關係詳述如下: (1) 信號處理系統31(SPS) 接收來自STP (系統外部)的ISUP訊息,經過信號處理 後,將結果傳送給CCS (系統内部)。接收來自ccs (系統内 部)的UDP訊息,經過信號處理後,將結果傳送給STP(系 15 統外部)。 (2) 呼叫控制系統32(CCS) 接收來自SPS、SRS的訊息,執行交換機的相關動作, 並於每一通Call結束後,產生一筆呼叫記錄存到資料庫 中。 2〇 ⑺特殊資源系統33(SRS) 择彳欠來自CCS的訊息執行相關語音流程的運作(播音, 收DTMF媽、錄音、儲存語音…等),將語音通話狀況顯 不在營幕上。 ___ -8- 本^尺度適用中:-—---- (請先閱讀背面之注意事項再填寫本頁) 裝 訂-· -線- 544610Oracle Database, Cluster Software, Visual Basic 5, Distinct TCP / IP. Among them, Oracle Database is the database server software developed by Oracle Corporation, Distinct TCPAP is the TCP / IP communication software developed by Distinct Corporation, and PCSN's OAMS, SDMS, SPS, CCS, and SRS use 15 Socket to communicate with each other, and Data transfer between SDMS and BMS is FTP. Printed by the Consumer Cooperatives of the Intellectual Property Bureau of the Ministry of Economic Affairs Please refer to Figure 1 for the application network structure of the value-added service system 1 of the present invention. Among them, the caller enters the system through the PCT (Paging Call Terminal), and calls the system's 20 users or maintains the user's information through voice guidance. This system provides functions such as digital calling, voice mail, online calling, virtual paging, user information setting, and system maintenance operations. When the system performs a virtual paging operation, it must cooperate with a VP (Virtual Paging, Virtual Paging) Server. Please refer to Figure 2 for the hardware structure of the system, including three units: The paper ruler! Used the national standard of China T (CNS) A4 specification (210 X 297 public love) 544610 A7 B7 Printed by the Intellectual Property Bureau of the Ministry of Economic Affairs Consumer Co-operative Society Ρδδ9ϋ " δΙ.TWP-5/13 V. Description of Invention () Service Information Unit 2 (SDU), service circuit unit 3 (SCU), and voice data unit 4 (VDU). The service data unit 2 (SDU) includes a maintenance operation subsystem 21 (OAMS), a user data management subsystem 22 (SDMS), a database server 23 (DBS), and a small array disk unit 24 (DA). The service unit 5 (SCU) includes a signal processing subsystem 31 (SPS), a call control subsystem 32 (CCS), and a special resource subsystem 33 (SRS). The voice data unit 4 (VDU) includes a voice file server 41 (VFS), a voice disk system 42 (VDS), and a Fibre Switch 43. The value-added service provided by the present invention is composed of five subsystems. The operation and interconnection relationship of each subsystem is detailed as follows: (1) The signal processing system 31 (SPS) receives ISUP messages from the STP (outside the system). After signal processing, the results are transmitted to CCS (inside the system). Receives UDP messages from ccs (inside the system), and sends the results to STP (outside the system) after signal processing. (2) The call control system 32 (CCS) receives the messages from the SPS and SRS, executes the relevant actions of the switch, and generates a call record and stores it in the database after each call is completed. 2) The special resource system 33 (SRS) chooses to owe messages from the CCS to perform related voice processes (broadcasting, receiving DTMF moms, recordings, storing voices, etc.) to display the status of voice calls on the camp screen. ___ -8- This ^ standard is applicable: --------- (Please read the precautions on the back before filling this page) Binding-·-Thread-544610
五、發明說明(5. Description of the invention (
rAoVU ⑷用戶資料管理系統22(SDMS) 由呼叫記錄中統計出相關通話計費資訊,將結果傳送 至帳務處。 (5)維運管理系統21(〇AMS) 5 即時顯示無線電叫人服務節點系統狀態,在系統異常 時發出告警訊息通知值班人員,記錄、列印事件記錄,並 提供查詢事件記錄、呼叫記錄界面。 本發明之加值呼叫服務系統目前提供的服務計有中文 秘書台、生活宅急便、語音下單、股票行情、行銷專線、 ίο緊急救險、促銷抽獎等七種服務,作業流程如圖3至圖9。 請芩閱圖三所示,為一種利用本系統來提供中文秘查 台服務之工作流程。 步驟一:用戶5撥打設定之號碼。 步驟二:呼叫經由TSPOI51轉接到加值服務系統i。 15 步驟三:加值威務系統1查詢服務接取碼對照表52。 步驟四··加值服務系統1播放語音提示用戶5輸入,用 戶5輸入欲傳呼號碼。 步驟五:加值服務系統1將呼叫接續到中文秘書台伺 服系統53。 20 步驟六:加值服務系統1在用戶與中文秘書台53之間 建立連線,用戶5開始使用中文秘書台服務。 請參閱圖四所示,為一種利用本系統來提供生活宅急 便服務之工作流程。 步驟一:用戶5撥打設定之號碼。 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) ----ί——--------·—訂---------^ (請先閱讀背面之注意事項再填寫本頁) 經濟部智慧財產局員工消費合作社印製 544610 A7 B7 五、發明說明(方 -rm 10 步驟二:由TSPOI51轉接到加值服務系統1。 步驟三··加值服務系統1查詢服務接取碼對照表52。 步驟四:加值服務系統1將呼叫接續到生活宅急便伺 服系統54。 步驟五:加值服務系統1在用戶5與生活宅急便伺服系 統54之間建立連線,用戶5開始使用生活宅急便服務。 請參閱圖五所示,為一種利用本系統來提供語音下單 作業流程之工作流程。 步驟一:用戶5撥打設定之號碼。 呼叫經由TSPOI51轉接到加值服務系統1。 加值服務系統1查詢服務接取碼對照表52。 加值服務系統1將呼叫接續到股票交易語音 步驟二 步驟三 步驟四 系統55。 步驟五 請 先 閱 讀 背rAoVU ⑷ User Data Management System 22 (SDMS) calculates the relevant call charging information from the call log, and transmits the result to the accounting office. (5) Maintenance management system 21 (〇AMS) 5 Instantly display the system status of the radio call service node, and send an alarm message to notify the duty staff when the system is abnormal, record and print event records, and provide query event record, call record interface . The services provided by the value-added call service system of the present invention include seven services such as Chinese secretary desk, home delivery service, voice ordering, stock quotes, marketing line, emergency rescue and promotional lottery. 9. Please refer to Figure 3 for a workflow of using this system to provide Chinese secret service desk. Step 1: User 5 dials the set number. Step 2: The call is transferred to the value-added service system i via TSPOI51. 15 Step 3: The value added authority system 1 queries the service access code comparison table 52. Step 4: The value-added service system 1 plays a voice prompt to the user 5 to input, and the user 5 enters the desired page number. Step 5: The value-added service system 1 connects the call to the Chinese secretary service system 53. 20 Step 6: The value-added service system 1 establishes a connection between the user and the Chinese secretarial desk 53, and the user 5 starts using the Chinese secretarial desk service. Please refer to Figure 4 for a workflow of using this system to provide emergency services for living. Step 1: User 5 dials the set number. This paper size is applicable to China National Standard (CNS) A4 (210 X 297 mm) ---- ί ——-------- · —Order --------- ^ (please first Read the notes on the back and fill in this page) Printed by the Consumer Cooperatives of the Intellectual Property Bureau of the Ministry of Economic Affairs 544610 A7 B7 V. Description of the invention (Fang-rm 10 Step 2: Transfer from TSPOI51 to the value-added service system 1. Step Three ·· The value-added service system 1 queries the service access code comparison table 52. Step four: The value-added service system 1 connects the call to the home emergency service system 54. Step five: The value-added service system 1 is between the user 5 and the service emergency service system 54 A connection was established between users 5 and user 5 started using the home delivery service. Please refer to Figure 5 for a workflow that uses this system to provide voice ordering operations. Step 1: User 5 dials the set number. The call is transferred via TSPOI51 Received the value-added service system 1. The value-added service system 1 queries the service access code comparison table 52. The value-added service system 1 connects the call to the stock trading voice Step 2 Step 3 Step 4 System 55. Step 5 Please read the back first
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頁 訂 15 經濟部智慧財產局員工消費合作社印製 20 加值服務系統1在用戶5與股票交易語音系統 55之間建立連線,用戶5開始使用股票交易語音服務。 請參閱圖六所示’為一種利用本系統來提供股票行情 作業流程之工作流程。 步驟一:用戶5撥打設定之號碼。 呼叫經由TSPOI51轉接到加值服務系統1。 加值服務系統1查詢服務接取碼對照表52。 加值服務系統1將呼叫接續到股票行情語音 步驟二 步驟三 步驟四 系統5.6。 步驟五 加值服務系統1在用戶5與股票行情語音系統 56之間建立連線,用戶5開始使用股票行情語音服務。 -10- 本紙張尺度適用中國國家標準(CNS)A4規格(21G X 297公髮)~~ ' 線 544610 A7 B7 to 卯,sm ιυ丨 ij 五、發明說明) 請參閱圖七所示’為一種利用本系統來提供行銷專線 作業流程之工作流程。 步驟一 ··用戶5撥打設定之號碼。 步驟二··呼叫經由TSP0I51轉接到加值服務系統1。 5 步驟三:加值服務系統1查詢服務接取碼對照表52。 步驟四:加值服務系統1找出相對映的行銷推廣訊息 語音57。 步驟五··加值服務系統1對用戶5播放行銷推廣訊息内 容。 10 請參閱圖八所示,為一種利用本系統來提供緊急救險 作業流程之工作流程。 步驟一 :GSM用戶6撥打特定之號碼。 步驟二··呼叫經由MSCGW61轉接到加值服務系統1, 並把基地台CelllD帶給加值服務系統1。 15 步驟三··加值服務系統1查出基地台當地110或119的 電話號碼。 步驟四:呼叫經由TSPOI 51被轉至當地警察局或是消 防局58。 步驟五:加值服務系統1在用戶6與警察局或消防局58 20 之間建立連線,用戶6開始通話。 請參閱圖九所示,為一種利用本系統來提供促銷抽獎 作業流程之工作流程。 步驟一 ··中華電信大哥大用戶7撥打特定之號碼。 步驟二:呼叫經由MSCGW61轉接到加值服務系統1。 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) — ——III」-----9i (請先閱讀背面之注意事項再填寫本頁) 經濟部智慧財產局員工消費合作社印製Page 15 Printed by the Consumer Cooperatives of the Intellectual Property Bureau of the Ministry of Economic Affairs 20 Value-added service system 1 establishes a connection between user 5 and the stock trading voice system 55, and user 5 starts using the stock trading voice service. Please refer to Figure 6 'for a workflow that uses this system to provide stock quotes. Step 1: User 5 dials the set number. The call is transferred to the value-added service system 1 via TSPOI51. The value-added service system 1 queries the service access code comparison table 52. The value-added service system 1 connects the call to the stock quote voice Step 2 Step 3 Step 4 System 5.6. Step 5 The value-added service system 1 establishes a connection between the user 5 and the stock market voice system 56 and the user 5 starts using the stock market voice service. -10- This paper size applies to China National Standard (CNS) A4 specifications (21G X 297 public hair) ~~ 'line 544610 A7 B7 to 卯, sm ιυ 丨 ij 5. Please refer to Figure 7 for a description of' A kind of Use this system to provide the workflow of the marketing line operation process. Step 1 · User 5 dials the set number. Step Two: The call is transferred to the value-added service system 1 via TSP0I51. 5 Step 3: The value-added service system 1 queries the service access code comparison table 52. Step 4: The value-added service system 1 finds the corresponding marketing promotion message Voice57. Step 5: The value-added service system 1 plays the marketing promotion content to the user 5. 10 Please refer to Figure 8 for a workflow of using this system to provide emergency rescue operations. Step 1: GSM user 6 dials a specific number. Step Two: The call is transferred to the value-added service system 1 via MSCGW61, and the base station Cell1D is brought to the value-added service system 1. 15 Step Three · The value-added service system 1 finds out the base station's local 110 or 119 phone number. Step 4: The call is forwarded to the local police station or fire department 58 via TSPOI 51. Step 5: The value-added service system 1 establishes a connection between the user 6 and the police station or the fire station 58 20, and the user 6 starts talking. Please refer to Figure 9 for a workflow of using this system to provide promotional lottery operations. Step 1 · Chunghwa Telecom Big Brother User 7 dials a specific number. Step 2: The call is transferred to the value-added service system 1 via MSCGW61. This paper size is in accordance with Chinese National Standard (CNS) A4 (210 X 297 mm) — ——III ”----- 9i (Please read the precautions on the back before filling this page) Staff Consumption of Intellectual Property Bureau of the Ministry of Economic Affairs Printed by a cooperative
經濟部智慧財產局員工消費合作社印製 544610 A7 B7 ^Αόνυ581.T^F - 12/1 j 五、發明說明(((7) 步驟三:加值服務系統1查詢服務接取碼對照表52。 步驟四:加值服務系統1找出相對映的徵答題目内容 語音59。 步驟五:加值服務系統1對用戶7進行問答及指配抽獎 5 序號。 為維護營運之安全性,本系統僅對外開放相關系統之 資料存取,其餘均封包過濾方式阻擋非法入侵及存取。 【特點及功效】 本發明所提供之加值呼叫服務系統,與其他習用技術 10 相互比較時,更具有下列之優點: 本發明之加值服務系統在於因應市場的迫切需求與民 間業者的激烈競爭,在提供基本簡單數字傳呼功能之外, 更提供多樣化的加值服務如中文秘書台、生活宅急便、語 音下單、股市行情語音服務、行銷作業專線、緊急救險、 15 促銷抽獎、及訂位訂票等,全方位相關加值服務整合於單 一系統,發揮出最大效率與最佳服務品質。 上列詳細說明係針對本發明之一可行實施例之具體說 明,惟該實施例並非用以限制本發明之專利範圍,凡未脫 離本發明技藝精神所為之等效實施或變更,均應包含於本 20 案之專利範圍中。 綜上所述,本案不但在技術思想上確屬創新,並能較 習用物品增進上述多項功效,應已充分符合新穎性及進步 性之法定發明專利要件,爰依法提出申請,懇請貴局核 准本件發明專利申請案,以勵發明,至感德便。 -12- 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公爱) ---------------- (請先閱讀背面之注意事項^^寫本頁) 訂: •線·Printed by the Consumer Cooperatives of the Intellectual Property Bureau of the Ministry of Economic Affairs 544610 A7 B7 ^ Αόνυ581.T ^ F-12/1 j V. Description of the invention (((7) Step 3: Value-added service system 1 Check service access code comparison table 52. Step 4: The value-added service system 1 finds out the answer question content voice 59. Step 5: The value-added service system 1 asks the user 7 and assigns a lottery number 5. In order to maintain the security of the operation, this system only The data access of related systems is open to the outside, and the rest are packet filtering methods to block illegal intrusion and access. [Features and Effects] When compared with other conventional technologies 10, the value-added call service system provided by the present invention has the following features: Advantages: The value-added service system of the present invention is based on the fierce competition with the private industry in response to the urgent needs of the market. In addition to providing basic simple digital paging functions, it also provides a variety of value-added services such as Chinese secretarial desks, home delivery services, and voice services. Bills, stock market voice services, marketing line, emergency rescue, 15 promotional raffles, and reservation bookings, etc. In a single system, the maximum efficiency and best service quality are exerted. The detailed description above is a specific description of one of the feasible embodiments of the present invention, but this embodiment is not intended to limit the scope of the patent of the present invention. Equivalent implementations or changes made by the spirit of craftsmanship should be included in the scope of the patent of the 20th case. In summary, this case is not only innovative in terms of technical ideas, but also can enhance the above-mentioned multiple effects over conventional items. The statutory invention patent elements that meet the novelty and progress are submitted in accordance with the law, and you are kindly requested to approve this invention patent application to encourage inventions and to be as decisive as possible. -12- This paper applies Chinese National Standard (CNS) A4 Specifications (210 X 297 public love) ---------------- (Please read the notes on the back ^^ write this page) Order: • Line ·
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TW90116803A TW544610B (en) | 2001-07-10 | 2001-07-10 | Value-added calling service system |
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TW90116803A TW544610B (en) | 2001-07-10 | 2001-07-10 | Value-added calling service system |
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