TW472476B - Method for creating a location independent (non-embedded) data control and communications office system for event driven businesses - Google Patents

Method for creating a location independent (non-embedded) data control and communications office system for event driven businesses Download PDF

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Publication number
TW472476B
TW472476B TW089107623A TW89107623A TW472476B TW 472476 B TW472476 B TW 472476B TW 089107623 A TW089107623 A TW 089107623A TW 89107623 A TW89107623 A TW 89107623A TW 472476 B TW472476 B TW 472476B
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TW
Taiwan
Prior art keywords
message
business
patent application
scope
database
Prior art date
Application number
TW089107623A
Other languages
Chinese (zh)
Inventor
Thomas Kristian Schellenberg
Original Assignee
Relay Systems Inc
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Publication date
Application filed by Relay Systems Inc filed Critical Relay Systems Inc
Application granted granted Critical
Publication of TW472476B publication Critical patent/TW472476B/en

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/23Reliability checks, e.g. acknowledgments or fault reporting
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/2866Architectures; Arrangements
    • H04L67/30Profiles
    • H04L67/306User profiles
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42229Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00127Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture
    • H04N1/00281Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal
    • H04N1/00302Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal with a telephonic apparatus, e.g. telephone answering machine or videotex terminal
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00127Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture
    • H04N1/00281Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal
    • H04N1/00307Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal with a mobile telephone apparatus
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00127Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture
    • H04N1/00281Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal
    • H04N1/0031Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal with a selective call apparatus, e.g. a paging device
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00127Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture
    • H04N1/00281Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal
    • H04N1/00312Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal with a digital transmission apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, SMS or ISDN device
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Human Computer Interaction (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • General Engineering & Computer Science (AREA)
  • Data Mining & Analysis (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Telephonic Communication Services (AREA)

Abstract

This invention will provide an efficient, comprehensive, and reliable data control and communications office system which will be location independent and available to all event driven businesses (i.e. film, television and video productions, sporting and competition events, disaster recovery and relief efforts, political and election campaigns, construction projects, trade shows, conventions and exhibitions, stage and concert events, traveling shows, military operations, marketing, political and governmental surveys, asset recovery, harvesting, etc.). This invention will allow any event driven business access to a highly sophisticated and dynamic communications and network infrastructure that is easily customizable for each and every project or multiple projects simultaneously. The advantage to this invention is that event driven businesses will no longer be excluded from the economies achievable in the traditional model using current methods of communications. Event driven businesses will not need to expend substantial capital outlays in-order to reap the benefits that such a traditionally imbedded infrastructure brings.

Description

472476 Α7 五、發明說明(1 ) 相關案例 (請先閱讀背面之注意事項再填寫本頁) 本案是關於作爲參考之主張優先權的美國專利案號6 〇 Η 30’748發明者丁〇11135〖11-3^113(:1161161^6^在 1999年4月23日 申請之名爲’產生位置無關(非嵌入式)資料控制之方法 以及事件驅動商務之通信辦公室系統” ^ 發明背景 發明領域 本發明是關於電信領域。特別是本發明是關於提供商 務之電信服務而不需要採購專用的電信裝備之方法和設備 相關技術的描述 經濟部智慧財產局員工消費合作社印製 習知地商務採購電信裝備以迎合他們的需求。例如, 公司也許與專用分支交換(P B X ) —起採購語音郵件系 統以迎合它的商務電信需求。這些系統的採購會有一筆固 定高額的期初成本。此成本通常可以在整個商務運作的周 期中被分攤。像此類的期初成本在整個商務周期中是一種 小的因素。然而,許多商務是短周期的,例如,幾星期, 幾週或不到一年等等,那些固定的期初成本不能被有效地 分攤。此外,此類商務從獲得那些也許在整個過程中可以 增進他們的效率以及降低他們的成本之類型的裝備已習知 地形成了障礙。 一些地區性的電話公司提供一種集中式辦公室交換服 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) ΓΓΊ 472476 經濟部智慧財產局員工消費合作社印製 Λ7 B7 五、發明說明(2 ) 務’以CENTREX較爲人熟知。CENTREX允許 商務使用電話公司裝備當做一類型的P B X。然而 C E N T R E X系統有限制。例如,大部分 C E N T R E X系統限制電話公司集中式辦公司位於單— 地理位置。此外’商務位於紐約與舊金山也許不能使用 C E N T R E X系統來迎合它的需求。 更進一步地,PBX以及CENTREX系統都缺乏 允許商務隨著電話系統整合它們的工作流程之工作流程自 動控制改進。此外,它需要的是一種提供遠端地主電信服 務但不需要採購專用裝備之商務並且支援忽略地理位置之 商務的工作流程過程之方法以及設備。 一範例商務所考慮的是電影以及電視製造商務。進一 步來看電影製造方面,大部分個體電影是由以生產電影爲· 唯一地目的而建立之各別合法的實體所生產。因此,各商 務將有一個非常短的周期。進一步地,電影的攝影也許發 生在橫越廣泛散佈的地理區域包括外國。而像此類習知的 P B X以及c E N T R E X提供將沒有支援該商務的能力 °進一步地此種商務也許需要分配資訊到它的員工以及在 不易由習知的P B X支援之實體的商務目標之參與的其它 團體。例如,電影製造典型地需要快速地分配資訊到指定 的團體。然而,此類分配在習知的系統下不易完成。例如 不是每一個人都在電影上工作,例如臨時演員,軟片製作 群等等,也許有一習知的辦公室位置在那裡他們將能獲得 語音郵件。進一步地,那群人中的每個人也許有自己喜好 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -5- -----------f - ----l·---訂·--------I (請先閱讀背面之注咅?事項再填寫本頁) 472476 經濟部智慧財產局員工消費合作社印製 Α7 Β7 五、發明說明(3 ) 的被聯絡方式。此外’需要什麼樣的方法以及設備來允許 商務的參與者易於分配資訊到它的員工而以他們的喜好來 接收資訊以及允許該人員發送訊息到易於檢閱不管該訊息 是否已經被接收並且用他們所喜好的格式提交該訊息。 發明摘要 描述一種針對商務提供電信服務之設備。該商務不需 要採購專用的電信裝備比如P B X s或是專用的服務比如 來自地區性的電話公司CENTREX。取而代之,該商 務可以與電信服務的供應商訂約作爲給商務的員工資訊之 分配機制。該設備可以包括資料庫,它包括在眾多商務中 參與的群眾之聯繫資訊。 例如,資料庫也許含有關在電影製造X和電影製造Y_ 工作之員工之資訊。當他們在不同的職務間轉換時這允許 員工維護他們在單一地點的聯繫資訊。因此,例如資料庫 也許含有在特定工業中工作之大多數群眾之資訊,例如電 影工業。爲了在資訊庫中的各個體,他們的聯繫資訊可以 和他們喜好的聯繫方法之資訊儲存在一起。商務可以按順 序識別在資料庫中他們的員工以及進一步描述他們在商務 內的職位,例如他們的演員,他們所屬的群組,他們的部 門,等等。因此,當資料庫變得更完整時,商務能花較少 的勞力需求來啓動以及聚集他們的聯繫資訊。本發明的一 些實施例支援群眾直接修改他們本身的資料庫登錄之許可 ,所以它可以在更新的方式中維護。 本紙張尺度適用中國國家標準(CNS)A4規格(21〇χ 297公釐) -6- ----------------:----訂---------線 I (請先閱讀背面之注意事項再填寫本頁) 472476 經濟部智慧財產局員工消費合作社印製 A7 B7 五、發明說明(4 ) 管理的介面可以由網際網路上的設備提供。這種介面 可以允許商務識別屬於該商務之資料庫中群眾的子集合。 該介面也可以允許商務識別在商務內某人的特別的角色或 職位。管理介面也許也支援以邏輯群眾爲基礎之分配淸單 的建立以迎合商務目的之需。例如,分配淸單可以被建立 在一部門藉由部門主要部分,商號內商務主要部分之資深 人員,例如副總經理以及更高階的每一個人,或是簡單地 由收集一群與商務有關連之特別的群眾成爲一群組。 該設備包括接收以及儲存來自商務中工作之團體的參 與者之訊息之訊息輸入機構。本發明的實施例也許提供一 直接入話撥接(D I D)迴路至商務參與者之電話號碼以 聯繫該設備。當一參與者撥該D I D號碼他們可以被提示 一組密碼或其他識別資訊。他們可以接著提供他們的語音 ,傳真或是傳呼訊息並且指定在分配淸單主要部分或在每 個人主要部分兩者之一之接收者。其它訊息輸入機構可以 被支援,包括電子郵件,We b訊息輸入介面等等。 訊息傳送機構被提供用來識別訊息的接收者以及傳送 訊息給分配淸單上的接收者。必要時格式之間的轉譯時可 以被提供。 一範例也許是有益的,假設製造的導演想發送訊息給 所有部門主管。該導演可以撥設備之直接D I D號碼並且 指出她想要發送該訊息給所有部門主管以及提供傳真訊息 。設備接著識別分配淸單上毎一個接收者之喜好的聯繫方 法。在這範例中1 5個部門主管中的5個喜好以傳真爲第 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) --- - - - - - - - - I - I---^----訂 --------I (請先閱讀背面之注意事項再填寫本頁) 472476 A7 B7 五、發明說明(5 ) 一優先接收他們的訊息。此外,使用訊息傳遞機構傳真可 以被傳送給那5人。剩餘部門主管中的6個喜好接收電子 郵件訊息。爲了那些個體,傳真可以被轉譯成由電子郵件 適合傳遞的格式,例如T I F F或是P D F,並且由訊息 傳送機構傳送。其他剩餘的部門主管也許喜好在網頁上觀 看該訊息。那些個體可以接收數字傳呼,電話呼叫’個人 語音郵件系統上的語音訊息,以及/或是一些其他的聯繫 來警告他們有一訊息在網頁上等待。其他轉譯也許是可行 的,比如傳真的文字辨識隨著透過電話介面之傳真內容直 接重放之文字到會話轉換到那些在喜好的聯繫方法之分配 淸單上之團體。同樣地,本發明的實施例也許給予會話至 文字轉換,例如允許語音郵件訊息轉譯成電子郵件以及其 他文字格式。 如這範例展示它可能容易且直接地分配訊息至商務內 需要接收該訊息的那些團體,不需要專用的電話通信裝備 。進一步該系統容易地支援格式間的轉譯以允許訊息用發 送者喜好的格式輸入,但由參與者用他們喜好的格式接收 〇 此外訊息傳送失敗通知可以被提供。此傳送失敗通知 可以幫助訊息的發送者了解誰沒有收到他們的訊息而傳送 者可以接著下適當的動作。繼續上述的範例,假設技術部 門主管喜好由傳真接收訊息;然而,傳送失敗通知指示技 術部門主管沒有收到傳真。該導演可以接著要求該設備重 送該傳真,可以聯繫該技術群組導演他自己,以及/或是 紙張尺度適用+國國家標準(CNS)A4規格(210 X 297公釐) 一 (請先閱讀背面之注意事項再填寫本頁) -裝·----„----訂---------線 經濟部智慧財產局員工消費合作社印製 472476 A7 ----- B7 五、發明說明(6 ) 要求系統重送訊息透過其他聯繫方法。 本發明的一些實施例支援層級式的訊息遞送。在層級 式的訊息遞送下,訊息不能透過參與者優先喜好的聯繫機 構發送時可以透過參與者下一個喜好的聯繫機構傳送持續 到訊息被成功地傳送。此外所有訊息發送到一個體也許可 經由網際網路介面存取。這可允許商務中的參與者檢閱他 們的訊息以及刪除它們或是儲存它們可稍後使用而與訊息 如何在他們的接收裝備上被處理無關。例如,如果使用者 在他們的家用回應機上接收訊息,並且刪除它,該訊息將 從家用答應機上不見。然而,該訊·息也許仍可經由網路介 面讓使用者存取。 此外本發明的實施例透過相同的基礎系統可以支援其 他商務過程。例如本發明的一些實施例支援商務之薪資服 務。在這些實施例中,商務的員工可以輸入他們的薪資資 訊經由一或是更多個輸入機制支援。例如,按鍵式撥號, 會話辨識,以及時間資訊的w e b登錄也許被支援。該系 統可以接著提供資訊以存在於薪資系統,或是第三團體薪 資系統。 同樣地本發明的實施例也許被使用以支援信用卡或是 員工之其他現金管理技術。例如,本發明的一些實施例允 許信用卡隨著商務內控制大量金額分配給一特別員工的信 用卡之適合的管理者發行給商務的員工。 設備的操作者可以選擇服務的使用之價格方案以及可 以直接地聯繫遠距離公司以提供値得注目地較低的遠距離 1紙張尺度適用尹國國家標準(CNS)A4規格(210 χ297公釐) ~ (請先閱讀背面之注意事項再填寫本頁) ί裝-----„----訂---------線 經濟部智慧財產局員工消費合作社印製 472476 A7 B7 經濟部智慧財產局員工消費合作社印製 五、發明說明(7 ) 速率而不是使用該系統之任一商務也許以別的方式能夠獲 得。如果適合,設備的操作者可以索取追加罰款以展開遠 距離之實際的價格支付與針對商務價格索取之間爲基礎收 集額外的收益。同樣地以服務成本爲基礎之價値可以爲了 其他服務被索取,例如薪資,信用卡供應等等。 圖形簡要描述 圖1根據本發明的一實施例舉例說明訊息分配之系統 圖2舉例說明群眾以及他們在系統中的資料間的關係 圖3舉例說明伺服器1 0 6的邏輯部分的槪念觀點 圖4根據本發明的一些實施例舉例說明輸入以及訊息 分配之過程流程。 元件對照表 10 0 輸入 1 0 2 A 人員 1 0 2 B 人員 1 0 2 C 人員 1 0 2 D 人員 1 0 2 E 人員 104 輸入裝置 106 伺服器 1 0 8 A 傳送者 1 0 8 B 傳送者 ^^1 —^1 ^^1 I n t— fr I I n n n 訂---------線 (請先閱讀背面之注意事項再填寫本頁) 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -10- 472476 A7 B7 五、發明說明(8 ) 10 8 C 傳送者 10 2 F 人員 2 0 0 個人側描 2 0 2 聯繫資訊 2 0 4 職位 2 0 6 喜好 2 0 8 許可 2 10 2 1 2 2 14 2 16 2 2 0 2 2 2 3 0 0 3 0 2 3 0 4 3 10 經濟部智慧財產局員工消費合作社印製472476 Α7 V. Description of the invention (1) Related cases (please read the notes on the back before filling this page) This case is about US patent case No. 6 〇Η 30'748, the inventor Ding 〇11135 〖 11-3 ^ 113 (: 1161161 ^ 6 ^ applied on April 23, 1999 under the name 'Method for Generating Location-Independent (Non-Embedded) Data Control and Communication Office System for Event-Driven Commerce "^ BACKGROUND OF THE INVENTION The invention relates to the field of telecommunications. In particular, the invention relates to a method and equipment for providing commercial telecommunications services without purchasing specialized telecommunications equipment. Description of related technologies To cater to their needs. For example, a company may purchase a voice mail system with a private branch exchange (PBX) to meet its business telecommunications needs. The purchase of these systems has a fixed high initial cost. This cost can usually be the entire Be distributed in the cycle of business operations. The beginning cost like this is a small amount in the entire business cycle Factors. However, many businesses are short-lived, such as weeks, weeks or less than a year, etc. Those fixed opening costs cannot be effectively shared. In addition, such businesses get The types of equipment that can increase their efficiency and reduce their costs have conventionally formed obstacles. Some regional telephone companies provide a centralized office exchange service. This paper is compliant with the Chinese National Standard (CNS) A4 specification (210 X 297 mm) ΓΓΊ 472476 Printed by the Consumer Cooperatives of the Intellectual Property Bureau of the Ministry of Economic Affairs Λ7 B7 V. Description of the invention (2) The service is better known as CENTREX. CENTREX allows businesses to use telephone company equipment as a type of PBX. However, the CENTREX system There are restrictions. For example, most CENTREX systems restrict the phone company's centralized office location to a single location. In addition, 'Business in New York and San Francisco may not be able to use the CENTREX system to meet its needs. Furthermore, PBX and CENTREX systems are lacking Allows business to integrate it with the phone system The workflow automatic control improvement of the workflow. In addition, it needs a method and equipment that provide remote landlord telecommunications services but do not need to purchase special equipment for the business and support the workflow process that ignores the geographical location of the business. The film and TV manufacturing businesses are considered. Looking further at film manufacturing, most individual films are produced by separate legal entities established for the sole purpose of producing movies. Therefore, each business will have a very Short cycle. Further, the photography of a movie may take place across widely dispersed geographical areas including foreign countries. And such conventional PBXs and c ENTREX provide no ability to support the business. Further such business may need to allocate information to its employees and participate in business objectives of entities that are not easily supported by the conventional PBX. Other groups. For example, filmmaking typically requires rapid distribution of information to designated groups. However, such allocations are not easy to accomplish under conventional systems. For example, not everyone works on movies, such as extras, film crews, etc. Maybe there is a familiar office location where they will get voicemail. Further, everyone in that group may have their own preferences. The paper size applies the Chinese National Standard (CNS) A4 (210 X 297 mm) -5- ----------- f-- --- l · --- Order · -------- I (Please read the note on the back? Matters before filling out this page) 472476 Printed by the Intellectual Property Bureau Employee Consumer Cooperatives of the Ministry of Economic Affairs Α7 Β7 V. Invention Explain the contact method of (3). In addition, 'what methods and equipment are needed to allow a business participant to easily assign information to its employees and receive information at their preferences and to allow the person to send a message to be easily reviewed regardless of whether the message has been received and used by them. Submit the message in your preferred format. SUMMARY OF THE INVENTION A device for providing telecommunications services for businesses is described. The business does not need to purchase dedicated telecommunications equipment such as P B X s or dedicated services such as from the regional telephone company CENTREX. Instead, the business can contract with telecommunications service providers as a mechanism for allocating information to business employees. The device can include a database that includes contact information for people involved in many businesses. For example, the database might contain information about employees working in Film Maker X and Film Maker Y_. This allows employees to maintain their contact information in a single location when they switch between different roles. So, for example, a database might contain information for the majority of the people working in a particular industry, such as the movie industry. For each entity in the database, their contact information can be stored with information about their preferred contact method. Businesses can sequentially identify their employees in the database and further describe their positions within the business, such as their actors, the groups they belong to, their departments, and so on. Therefore, as the database becomes more complete, businesses can spend less labor to launch and aggregate their contact information. Some embodiments of the present invention support the masses to directly modify their own database registration permissions, so it can be maintained in an updated manner. This paper size applies to China National Standard (CNS) A4 (21〇χ 297 mm) -6- ----------------: ---- Order ----- ---- Line I (Please read the precautions on the back before filling out this page) 472476 Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs A7 B7 V. Invention Description (4) The management interface can be provided by the equipment on the Internet . This interface allows a business to identify a subset of the people in the business's database. This interface can also allow businesses to identify a particular role or position within the business. The management interface may also support the creation of distribution cards based on logical masses to meet business needs. For example, distribution slips can be established in a department by the main part of the department, senior personnel in the main part of the business, such as the deputy general manager and everyone at a higher level, or simply by collecting a group of special business-related People become a group. The device includes a message input mechanism that receives and stores messages from participants in groups working in business. Embodiments of the invention may provide a direct incoming dial (DI) circuit to the telephone number of a business participant to contact the device. When a participant dials the ID number they can be prompted for a password or other identifying information. They can then provide their voice, fax or paging message and designate a recipient in the distribution section's main section or in each of the section's main sections. Other message input agencies can be supported, including e-mail, Web message input interface, and more. The messaging agency is provided to identify the recipient of the message and to send the message to the recipient on the distribution slip. Translations between formats can be provided if necessary. An example might be helpful, suppose the director of the production wants to send a message to all department heads. The director can dial the device's direct ID number and indicate that she wants to send the message to all department heads and provide a fax message. The device then identifies the contact method preferred by a recipient on the distribution list. In this example, 5 of the 15 department heads prefer to use the fax as the paper standard and apply the Chinese National Standard (CNS) A4 specification (210 X 297 mm) ------------- I --- ^ ---- Order -------- I (Please read the notes on the back before filling out this page) 472476 A7 B7 V. Description of the invention (5) First to receive their messages. In addition, faxes using a messaging agency can be sent to those five people. Six of the remaining department heads prefer to receive e-mail messages. For those individuals, faxes can be translated into a format suitable for delivery by e-mail, such as TIFF or PDF, and sent by a messaging agency. Other remaining department heads may prefer to view the message on the web. Those individuals can receive digital paging, telephone calls' voice messages on a personal voice mail system, and / or some other contact to warn them that a message is waiting on the web page. Other translations may be possible, such as text recognition of the fax as the text of the fax directly replayed through the telephone interface into the conversation is switched to the groups on the distribution list of preferred contact methods. As such, embodiments of the present invention may give conversation to text conversion, such as allowing voicemail messages to be translated into email and other text formats. As this example shows, it may be easy and straightforward to distribute messages to those groups in the business that need to receive the message, without the need for dedicated telephone communication equipment. Further, the system easily supports translation between formats to allow messages to be entered in the format preferred by the sender, but received by participants in their preferred format. In addition, notification of message delivery failures can be provided. This notification of delivery failure helps the sender of the message understand who has not received their message and the sender can take appropriate action. Continuing the example above, suppose the head of the technical department prefers to receive messages by fax; however, a transmission failure notification indicates that the head of the technical department did not receive the fax. The director can then ask the device to resend the fax, he can contact the technical group director himself, and / or the paper size applies + the national standard (CNS) A4 specification (210 X 297 mm) one (please read first Note on the back, please fill out this page again) -Installed ------------- Order --------- Printed by the Consumers' Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs 472476 A7 ----- B7 V. Description of the invention (6) The system is required to resend the message through other contact methods. Some embodiments of the present invention support hierarchical message delivery. Under the hierarchical message delivery, the message cannot be sent through the contact organization preferred by the participant. It can be transmitted through the participant's next favorite contact agency until the message is successfully transmitted. In addition, all messages sent to one entity can be accessed through the Internet interface. This allows participants in the business to review their messages and delete them. They can also be stored for later use regardless of how messages are processed on their receiving equipment. For example, if users receive messages on their home responders, and delete It, the message will disappear from the home answering machine. However, the message may still be accessible to the user through the network interface. In addition, the embodiment of the present invention can support other business processes through the same basic system. For example, this Some embodiments of the invention support business payroll services. In these embodiments, business employees can enter their payroll information via one or more input mechanisms supported. For example, push-button dialing, session identification, and time information Web login may be supported. The system may then provide information to exist in the payroll system, or a third party payroll system. Likewise, embodiments of the invention may be used to support credit cards or other cash management techniques for employees. For example, Some embodiments of the present invention allow credit cards to be issued to business employees as appropriate managers who control a large amount of credit cards allocated to a particular employee within the business. The operator of the device can choose a price plan for the use of the service and can contact directly Long-distance companies to provide strikingly low distances From the paper size of 1 to the national standard (CNS) A4 specification (210 x 297 mm) ~ (Please read the precautions on the back before filling in this page) ί 装 ----- „---- Order --- ------ Printed by the Consumer Property Cooperative of the Intellectual Property Bureau of the Ministry of Economy 472476 A7 B7 Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economy Way to get. If appropriate, the operator of the equipment may request additional fines to collect additional revenue based on the actual price payment over a long distance and a commercial price claim. The same price based on service cost can be claimed for other services, such as salary, credit card supply, etc. Brief Description of the Drawings Figure 1 illustrates a message distribution system according to an embodiment of the present invention. Figure 2 illustrates the relationship between the masses and their data in the system. Figure 3 illustrates the perspective view of the logical part of the server 106. 4 According to some embodiments of the present invention, the process flow of input and message distribution is exemplified. Component comparison table 10 0 input 1 0 2 A person 1 2 2 person 1 0 2 C person 1 0 2 D person 1 0 2 E person 104 input device 106 server 1 0 8 A sender 1 0 8 B sender ^ ^ 1 — ^ 1 ^^ 1 I nt— fr II nnn Order --------- line (Please read the precautions on the back before filling this page) This paper size applies to China National Standard (CNS) A4 (210 X 297 mm) -10- 472476 A7 B7 V. Description of the invention (8) 10 8 C Conveyor 10 2 F Personnel 2 0 0 Personal profile 2 0 2 Contact information 2 0 4 Position 2 0 6 Preferences 2 0 8 Permit 2 10 2 1 2 2 14 2 16 2 2 0 2 2 2 3 0 0 3 0 2 3 0 4 3 10 Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs

4 A 4 B 0 實體 部門 單位 職務 分配 群組 W e b前端 視點 管理 資料架構 主資料庫 實體資料庫 實體資料庫 訊息 轉換器 通信系統 公用交換電話網路 (請先閱讀背面之注意事項再填寫本頁) 丨裝----l·---訂---------線 本紙張尺度適用中國國家標準(CNS〉A4規格(210 X 297公釐) -11 - 472476 經濟部智慧財產局員工消費合作社印製 A7 B7 五、發明說明(9 ) 332 傳呼器 334 手機網路 336 電子郵件 338 語音郵件 4 0 0 輸入 402 儲存訊息 404 識別接收者 406 建立分配淸單 4 0 8 分配 410 記錄結果 4 12 報告 4 2 0 輸入 詳細描述 A .系統槪要 圖1根據本發明的一實施例舉例說明訊息分配之系統 。這可使用以分配一訊息至商務之眾多群眾操作。 此段落列出圖1的元件以及描述它們的交集。圖1包 括··輸入100,人員102A ’輸入裝置104 ’伺服 器106,傳送器108A-C,以及群眾102B — E 。該輸入1 0 0是一種人員10 2A想要傳送至群眾 1 0 2 B — E之輸入。人員1 0 2A可以提供輸入1 0 0 至與伺服器1 0 6通信配對之輸入裝置1 〇 4。伺服器 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -12- ----------- I -----..----訂---------線 (請先閱讀背面之注意事項再填寫本頁) 經濟部智慧財產局員工消費合作社印製 472476 A7 ----- B7 五、發明說明(ίο) 10 6使用傳送器1 ο 8 A - C以傳送該輸入1 ο 0至群 眾 1 0 2 Β - Ε。 下列描述圖1的元件的使用。伺服器1 〇 6由第三團 體提供。此.第三團體可以提供電信服務至一商務比如電影 製造,電視製造,事件相關的商務,以及/或是任何其他 想要採購電信服務類型之商務比如那些由伺服器丨〇 6所 提供。伺服器1 0 6被設計用來同時地支援眾多商務。各 商務可以是地理上地分配。 在這個範例中,人員1 0 2 A所處的位置有一訊息他 們考慮將它分配至群眾102B — E。訊息由輸入1〇〇 表示。該人員1 0 2 A可以提供該輸入1 〇 〇至她選的輸 入裝置(例如輸入裝置1 04)。在本範例中,輸入裝置 104是一支電話。在其他例證,輸入裝置104也許包 括傳真機,具電子郵件能力的電腦,具備W Ε B存取能力 的電腦,撥號電話,訊息支援之傳呼器,以及/或是一些 其他型式的輸入裝置。該輸入1 0 0相當於該人員訊息以 及鹰該在適合輸入裝置1 0 4的格式。在本範例該訊息包 括在輸入1 0 0中是一包含來自人員1 0 2之口述命令之 聲音訊息。 人員1 Ο 2A制定一在輸入裝置1 0 4與伺服器 1 0 6間之電信通路。在本範例中,人員1 0 2 A撥一通 給伺服器1 0 6之直接入話撥號(D I D )號碼。該 D I D號碼可以是一爲了特別的商務之特殊制定的號碼° 例如,如果該商.務是一產品公司,一8 0 0 - 5 5 5 — 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -13- -----------I— i----l·—訂---------線, (請先閱讀背面之注意事項再填寫本頁) 472476 經濟部智慧財產局員工消費合作社印製 A7 B7 五、發明說明(11 ) 5 5 5 5的直接號碼可以被使用。該特別選擇的D I D號 碼也許與電信負載之此類號碼的可用性有關,以及商務的 喜好。在本範例中,提供了一免使用費號碼;然而,在其 他例證中呼叫團體支付之固定的電話號碼被使用。此外, 眾多D I D號碼可以爲了特別的商務被制定。當該商務是 地理性地分配以及它理解有眾多D I D號碼在不同的區域 ,國家以及/或是爲了不同的目的,這是有用的。 緊接著撥該D I D號碼,該人員1 〇 2 A經由她的輸 入裝置1 0 4與伺服器1 0 6通信中。伺服器10 6也許 提示人員1 0 2A識別她自己。典型地該人員1 0 2A將 提供一按鍵式撥號或是語音密碼給伺服器1 0 6。緊接著 該密碼的辨認,伺服器1 0 6將允許該人員1 0 2 A提供 她的輸入至伺服器1 0 6作分配用並且允許該人員指明適_ 當的參與者。此過程在下面有進一步詳細的描述。 一旦輸入1 0 0在伺服器1 0 6上被接收,它的分配 至適當的參與者(例如群眾1 0 2 - E)可以發生。此分 配的過程可能零散地被涉及作爲輸入1 〇 〇散播至該群眾 1 0 2 B — E。伺服器1 〇 6決定各參與者之聯繫喜好的 方法以及適當地傳送該訊息。在本範例中如傳送器1 〇 8 A - C所示之三種不同的傳送機構被使用來傳送該訊息至 群眾102B — E。例如,傳送器i〇8A也許是電話傳 送機構;傳送器1 0 8 B也許是傳真傳送機構;而傳送器 1 0 8 C也許是電子郵件傳送機構。 此外’伺服器1 0 6也許有提供人員1 〇 2A有關傳 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公楚) -14- (請先閱讀背面之注音?事項再填寫本頁) -褒·----..----訂--------線 472476 A7 ___B7 _ 五、發明說明(]2) 送失敗回饋的能力。這允許人員1 〇 2 A檢閱誰沒有收過 她的訊息以及採取適當的步驟。 接下來,將考慮群眾以及特別的實體間的關係。然後 ’將考慮伺服器1 0 6的架構。然後,訊息分配過程將更 加詳細的討論。最後’由本發明的一些實施例提出之額外 的特性將被討論。 B .設定系統 圖2舉例說明群眾與他們在系統中的資料間的關係。 這可以被使用來允許由特別的商務實體分離出來之群眾的 脫節表現以及允許一有關群眾資訊之單一的主資料庫被維 護。該資訊可以接著被關連至特別的實體。 此方法在允許資料橫越眾多實體而重複使用是高度地 有效。此方法在共同群組的個體有從一商務至另一個商務 進行的傾向之工業區也許是特別有效的。 如圖2所示,一人員(例如人員1 0 2F)有一個人 側描2 0 0並且屬於一或更多個實體2 1 0。該個人側描 (請先閱讀背面之注音?事項再填寫本頁) • Μ----l· 訂---------線 經濟部智慧財產局員工消費合作社印製 ,,職 心種號 6 成及 核多話 ο 組以 的更電 CN! 位, ο 是作 好單 4 ο 或 Η 喜副 1 2 一括 , 多 2 描括包 4 眾位 側包許 ο 是單 人 2 也 C0 以’ 個 ο 這 位可 2 之 2 。 職 ο 1 體訊式 , 12 個資方 2 2 門 一繫之 ο 體部 成聯繫 2 實有 形。聯 訊 一 ο 2 F 被 資 。 '—- ο 2 能 繫 8 2 2 ο 可 聯 ο 體 訊 1 F 括 2 實。資員 2 包可例 6 繫人 ο ο 許範 1 聯如 1 ο 及本 2 比員 2 以在務 ,人 -15- 本紙張尺度適用中國國家標準(CNS)A4規格(21〇 X 297公釐) 472476 A7 B7 五、發明說明(I3) 碼,家用電話號碼’傳真號碼’傳呼機號碼,手機號碼, .電子郵件地址,以及/或是任何其他型式的該人員聯繫資 訊。此外,地址資訊比如人員1 0 2 F之地址可以被儲存 在聯繫資訊2 0 2中。聯繫資訊2 〇 2是有關喜好2 0 6 而人員1 0 2 F可以排行她在喜好2 0 6中喜好的聯繫的 方法。例如,人員1 0 2 F可以明確指明她喜好檢閱網站 上所有的訊息,但接收一新訊息的傳呼器通知。 本發明的一些實施例容許人員(例如人員1 0 2 F ) 指定喜好的聯繫方法的等級。在本方法中,人員1 0 2 F 可以排行不同的聯繫方法以她喜好的順序以控制系統如何 遞送訊息給她。這可以由系統使用以依序嘗試每一個方法 直到訊息成功地被遞送。該人員也許指定以發送者爲基礎 之不同的排行,發送者所屬之實體,訊息的優先權以及/_ 或是其他使用者選擇的準則。 人員2 0 4可以包括有關人員1 〇 2 F的先前職務和 目前職務的資訊。例如’職位2 0 4也許指示人員 1 0 2 F在先前電影製造已完成的服裝設計。同樣地職位 2 0 4也許包括有關1 0 2 F屬於那一個聯盟以及/或是 人員1 0 2 F也許屬於那一個自願的公會之資訊等等。 許可2 0 8描述人員1 〇 2 F的能力以使用該系統之 各種管理的外觀。該許可2 0 8也許被適當地放置在每個 實體主要成份。例如,人員1 〇 2 F也許是在一實體中的 一部門主管,但在另一實體僅一個員工。在該案例中’許 可2 0 8可以反應系統內各實體相同的人員之不同的管理 t紙系3適用中國國家標準(CNS)A4規格(210 x 297公髮^ -16_ (請先閱讀背面之注咅?事項再填寫本頁) 裝-----..----訂---------線 經濟部智慧財產局員工消費合作社印製 472476 經濟部智慧財產局員工消費合作社印製 A7 B7 五、發明說明(Μ) 的存取權限。 各實體(例如實體2 1 0 )可以有個別的人員可以歸 屬之眾多邏輯副單位。然後,爲了一特別的實體一人員也 許屬於該實體,部門,單位以及職務。此階層式的群組有 助於自動分配的建立。例如,分配2 2 0可以包含該實體 內之一特別的邏輯群組。例如,技術部門。交替性地分配 (例如分配2 2 0 )可以被包含在任何群組的群眾,包括 不直接由實體雇用之群眾。當外在的賣主需要以關於實體 之資訊被聯繫時,這也許是有用的。此外,主資料庫以及 該資料庫的實體版本也許包括關於非員工之資訊比如賣主 ,契約工作者,承包商以及/或是任何其他該實體需要聯 繫之群眾。如適當,那些群眾可以是特定的許可作爲修改 他們自己的聯繫資訊。交替性地,實體內合適地許可之群 眾(例如以他們的許可2 0 8爲基礎)也許調整那些其他 群眾之聯繫資訊。 C .伺服器架構 圖3舉例說明一伺服器1 0 6的邏輯部分的槪念性觀 點。這可以被使用以提供在通信系統描述之伺服器1 0 6 0 下面列出圖3的元件以及描述他們的互相連接。圖3 包括伺服器106。伺服器106包括三邏輯部分:4 A 4 B 0 Job distribution group of physical department unit Web front-end viewpoint management data structure Main database Entity database Entity database Message converter Communication system Public switched telephone network (Please read the precautions on the back before filling this page ) 丨 installed ---- l · --- order --------- line paper size applicable to Chinese national standard (CNS> A4 specification (210 X 297 mm) -11-472476 Intellectual property of the Ministry of Economic Affairs Printed by the Consumer Cooperative of the Bureau A7 B7 V. Description of Invention (9) 332 Pager 334 Mobile Internet 336 Email 338 Voice Mail 4 0 0 Input 402 Stored Message 404 Identify Recipient 406 Establish Distribution Ticket 4 0 8 Distribution 410 Record Results 4 12 Report 4 2 0 Enter a detailed description A. System requirements Figure 1 illustrates a message distribution system according to an embodiment of the present invention. This can be used to distribute a message to a multitude of business operations. This paragraph lists the diagrams The components of 1 and their intersection are described. Figure 1 includes input 100, personnel 102A, input device 104, server 106, transmitters 108A-C, and masses 102B-E. The input 1 0 0 is A kind of input that the person 10 2A wants to send to the masses 10 2 B — E. The person 10 2A can provide the input 1 0 0 to the input device 1 104 that is paired with the server 106. The server is suitable for this paper size China National Standard (CNS) A4 Specification (210 X 297 mm) -12- ----------- I -----..---- Order -------- -Line (Please read the precautions on the back before filling out this page) Printed by the Consumer Cooperatives of the Intellectual Property Bureau of the Ministry of Economic Affairs 472476 A7 ----- B7 V. Description of the invention (ίο) 10 6 Using the conveyor 1 ο 8 A- C to transmit the input 1 ο 0 to the masses 1 0 2 B-E. The following describes the use of the components of Figure 1. The server 10 is provided by a third party. This third party can provide telecommunications services to a business such as Film making, TV making, event related business, and / or any other type of business that wants to purchase telecommunications services such as those provided by servers. Server 106 is designed to support many businesses simultaneously .Businesses can be geographically assigned. In this example, the person 10 2 A is in a position where they consider Assigned to the masses 102B-E. The message is represented by the input 100. The person 10 2 A can provide the input 100 to the input device of her choice (for example, the input device 104). In this example, the input device 104 It's a phone. In other examples, the input device 104 may include a facsimile machine, an e-mail capable computer, a W E B access capable computer, a dial phone, a pager for message support, and / or some other type of input device. The input 1 0 0 is equivalent to the person's message and Eagle should be in a format suitable for the input device 1 0 4. In this example, the message included in input 100 is an audio message containing spoken commands from person 102. Personnel 10A establishes a telecommunication path between the input device 104 and the server 106. In this example, a person 10 2 A dials a number to a direct incoming dial (D I D) number of the server 106. The DID number can be a special number for special business ° For example, if the business is a product company, a 0 0 0-5 5 5 — This paper size applies the Chinese National Standard (CNS) A4 specification ( 210 X 297 mm) -13- ----------- I— i ---- l · —order --------- line, (Please read the notes on the back first (Fill in this page again) 472476 Printed by A7 B7, Consumer Cooperatives of Intellectual Property Bureau of the Ministry of Economic Affairs 5. Direct description of invention (11) 5 5 5 5 can be used. This specially selected D I D number may be related to the availability of such numbers in the telecommunications load, as well as business preferences. In this example, a toll-free number is provided; however, in other examples a fixed phone number paid by the calling group is used. In addition, numerous D I D numbers can be made for special businesses. This is useful when the business is geographically assigned and it understands that there are many D I D numbers in different regions, countries, and / or for different purposes. Immediately after dialing the D I D number, the person 10 2 A is communicating with the server 106 via her input device 104. The server 10 6 may prompt the person 10 2A to identify herself. Typically, the person 10 2A will provide a one-touch dial or voice password to the server 106. Immediately following identification of the password, server 106 will allow the person 10 2 A to provide her input to server 106 for assignment and allow the person to indicate the appropriate participant. This process is described in further detail below. Once the input 100 is received on the server 106, its assignment to the appropriate participants (for example, crowd 102-E) can occur. This allocation process may be involved in a piecemeal manner as input 100 and is disseminated to the masses 10 2 B — E. The server 106 determines the contact preferences of each participant and transmits the message appropriately. In this example, three different transmission mechanisms as shown by transmitters 108A-C are used to transmit the message to the masses 102B-E. For example, transmitter 108 may be a telephone transmission mechanism; transmitter 108 B may be a fax transmission mechanism; and transmitter 108 C may be an email transmission mechanism. In addition, 'server 1 0 6 may provide personnel 1 〇 2A related to the size of this paper is applicable to Chinese National Standard (CNS) A4 specifications (210 X 297 Gongchu) -14- (Please read the note on the back? Matters before filling in this Page)-褒 · ----..---- Order -------- line 472476 A7 ___B7 _ 5. Description of the invention () 2) Ability to send failure feedback. This allowed Person 102A to review who had not received her message and take appropriate steps. Next, the relationship between the masses and particular entities will be considered. Then ’will consider the architecture of the server 106. The message distribution process will then be discussed in more detail. Finally ' additional features proposed by some embodiments of the invention will be discussed. B. Setting up the system Figure 2 illustrates the relationship between the people and their data in the system. This can be used to allow disjointed performance of the masses separated by a particular business entity and to allow a single master database of mass information to be maintained. This information can then be linked to a particular entity. This method is highly effective in allowing data to be reused across many entities. This approach may be particularly effective in industrial areas where individuals in a common group have a tendency to go from one business to another. As shown in FIG. 2, a person (for example, person 10 2F) has a person profiled 2 0 0 and belongs to one or more entities 2 1 0. The personal profile (please read the phonetic on the back? Matters before filling out this page) • Μ ---- l · Order --------- Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs The heart type number is 60% and the core is much more. The group is more electric CN! Position, ο is to make a single 4 ο or Η to be a vice pair 1 2 to include, more than 2 descriptions to include 4 public side to promise ο is single 2 Also C0 with 'ο This can be 2 of 2. Position ο 1 sports style, 12 employers 2 2 doors, a department of ο the body is connected 2 is tangible. Lianxun 1 ο 2 F was funded. '—- ο 2 can be 8 2 2 ο can be linked ο sports news 1 F including 2 facts. Capitalist 2 Bao Kelu 6 Department person ο ο Xu Fan 1 Lianru 1 ο and 2 staff members 2 to work, person -15- This paper size applies Chinese National Standard (CNS) A4 specification (21〇X 297) (%) 472476 A7 B7 V. Description of Invention (I3) code, home phone number 'fax number' pager number, mobile phone number, email address, and / or any other type of contact information for the person. In addition, address information such as the address of the person 102 F can be stored in the contact information 202. The contact information 2 0 2 is a method for the preference 2 6 and the person 10 2 F can rank the contact she likes in the preference 2 6. For example, person 10 2 F could clearly indicate that she would like to review all messages on the website, but receive a pager notification of a new message. Some embodiments of the invention allow a person (eg, person 10 2 F) to specify a level of a preferred contact method. In this method, the person 10 2 F can rank different contact methods in the order of her preference to control how the system delivers messages to her. This can be used by the system to try each method in sequence until the message is successfully delivered. The person may specify different rankings based on the sender, the entity to which the sender belongs, the priority of the message, and / or other user-selected criteria. Personnel 204 may include information about previous and current positions of Personnel 102F. For example, 'post 2 0 4 might instruct person 1 2 F to complete a completed garment design in a previous movie. Similarly, position 2 0 4 may include information on which alliance 2 0 F belongs to and / or personnel 2 0 F may belong to a voluntary guild and so on. Permit 208 describes the ability of personnel 10 2 F to use various aspects of the management of the system. The permit 208 may be appropriately placed on each entity's main component. For example, person 102F may be a department head in one entity, but only one employee in another entity. In this case, 'Licence 2 0 8 can reflect the different management of the same person in each entity in the system. Paper system 3 Applies Chinese National Standard (CNS) A4 specifications (210 x 297 public hair ^ -16_ (Please read the back (Note? Please fill in this page again) Matters -----..---- Order --------- Printed by the Consumers ’Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs 472476 Employee Consumption of the Intellectual Property Bureau of the Ministry of Economic Affairs Cooperatives print A7 B7 V. Access rights of invention description (M). Each entity (such as entity 2 1 0) can have many logical sub-units that individual personnel can belong to. Then, for a particular entity, a person may belong to The entity, department, unit, and position. This hierarchical group facilitates the establishment of automatic allocations. For example, allocation 2 2 0 can include a special logical group within the entity. For example, the technical department. Alternately Distribution (e.g., 2 2 0) can be included in any group of people, including people who are not directly employed by the entity. This may be useful when external vendors need to be contacted with information about the entity. In addition, Master database and the The physical version of the database may include information about non-employees such as vendors, contractors, contractors, and / or any other people with whom the entity needs to be contacted. Those people may be given specific permission to modify their own contacts, as appropriate Information. Alternately, appropriately licensed masses within the entity (eg, based on their license 208) may adjust the contact information of those other masses. C. Server Architecture Figure 3 illustrates a server 106 Logic perspective. This can be used to provide the server described in the communication system. The components of Figure 3 and their interconnections are listed below. Figure 3 includes the server 106. The server 106 includes Three logical parts:

Web前端300,資料架構310,及通信系統320 。W e b前端3 0 0包括視點存取3 0 2以及管理存取 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐〉 -17 - " ------------ 裝-----^----訂·----- I--^線 .1 (請先閱讀背面之注意事項再填寫本頁) 472476 A7 ^______ B7 五、發明說明(15) 3 0 4。資料架構3 1 〇包括主資料庫3 1 2以及一或是 更多的實體資料庫3 1 4 A - B,訊息3 1 6以及轉換器 3 1 8。該通信系統3 2 0連結一或是更多的通信網路, 例如語音郵件網路3 3 8,傳呼器3 3 2,公用交換電話 網路(PSTN) 330,手機網路334,以及電子郵 件3 3 6。該連結所示僅是舉例說明,其他通信網路可以 是附屬的,例如無線網路,個人數位助理(P D A )網路 ,電腦網路,以及/或是其他型式的通信網路。 下面描述圖3的元件的使用。伺服器1 〇 6它本身可 以使用各種硬體的組合來製造比如伺服器電腦,電話卡, 電話開關,網路卡以及/或是其他通信裝備。該伺服器電 腦也許包括標準的U N I X電腦,Windows NT電腦,以及 /或是其他型式的電腦。 此外伺服器1 0 6的部分可以是地理上地分配以及經 由一或是更多網路連結。當出席的區域點被請求時,這些 形態也許是有用的。例如,伺服器1 0 6之主要電腦也許 是設在加州;然而,額外的電腦以及通信裝備可以被設在 國外,例如大英國協。當大英國協與加州間之網路裝備之 成本也許低於在兩地間之直接習知的電話的成本時,這也 許是令人滿意的。像這樣,這可以提供在英國之實體之工 作人員與在美國之實體之工作人員間之通信較低的成本。 此外,因爲系統在單一時間可以支援眾多實體,這些資料 鏈結之成本被分擔,因此,單一商務可以享有在眾多位置 之安置裝備的好處。 本紙張尺度適用中國國家標準(CNS)A4規格(210 x 297公釐〉 (請先閱讀背面之注意事項再填寫本頁) 丨裝----^----訂·--------線 經濟部智慧財產局員工消費合作社印製 -18- 經濟部智慧財產局員工消費合作社印製 472476 A7 I------ — B7 五、發明說明(l6) W e b前端3 0 0供提二主要介面作爲使用者之標準 We b瀏覽器軟體。視點介面3 〇 2允許群眾存取伺服器 1 0 6以及從訊息3 1 6適當的許可中擷取訊息。例如’ —人員可以檢閱她/他所接收到而仍在伺服器1 〇 6之所 有先前的訊息。此外’視點介面3 0 2也許允許一人員更 新他們的聯繫資訊以及聯繫喜好。如果一人員取得新的電 話號碼,新的傳呼器,以及/或是更改她/他他們喜歡如 何去接收訊息的喜好’這也許是有幫助的。該視點介面 3 0 2也許也允許在下面更徹底地描述之其他特性。 管理介面3 0 4允許實體內合適地許可的群眾建立/ 編輯/刪除分配,指定實體內群眾至不同的群組,例如部 門,單位,職務等等。此外,其他管理特性可以被提供, 比如管理訊息3 1 6使用之儲存空間的數量,檢閱帳單^ 監視系統的用法,以及/或是其他關於系統管理的功能。 例如,本發明的一些實施例允許薪資系統隨著伺服器 1 0 6被整合。在這些組態,管理介面3 0 4也許允許管 理者檢閱提交的薪資資料作爲承認先前薪水的分配。 資料架構3 1 0爲主資料庫3 1 2作準備。主資料庫 3 1 2包括有關來自眾多實體之群眾之資訊。當個體從一 實體移至另一實體時,這允許資訊的重複使用。主資料庫 3 1 2的副部分可以被提供作爲如實體資料庫3 1 4 A -B所示之各實體。各實體資料庫包括有關該特別實體之資 訊,例如指定實體之群眾之特定的許可,關於特別的實體 之定做的資訊,以及/或是有關該實體之其他資訊。訊息 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -19- ---------II --裝-----„----訂---------線 (請先閱讀背面之注意事項再填寫本頁) 472476 A7 B7 經濟部智慧財產局員工消費合作社印製 五、發明說明(17) 貯藏處隨著訊息3 1 6被提供。這可以儲存來自眾多實體 之訊窗。使用者可以透過W e 1〇則$而3 0 0以及視點介面 3 〇 2存取他們的訊息。並且,如適當’訊息3 1 6也許 透過由通信系統3 2 〇提供之合適的介面而存取’例如, 訊息3 1 6內之訊息的電話檢閱宛如語音郵件系統。 通信系統3 2 0提供伺服器1 〇 6以及其他通信網路 間之介面。 例如,通信系統3 2 0也許包括電話迴路卡作爲連接 至公用交換電話網路(例如P S T N 3 3 0 )以及使伺服 器1 0 6能夠撥電話號碼以及重放聲音的訊息。轉換器 3 1 8提供不同訊息格式間的轉換。這是適當的’當訊息 用第一格式,但參與者需要用第二格式接收訊息’例如文 字至會話,聲音至文字等等。 在此所示,通信系統3 2 0提供傳送機構作爲聯繫語 音系統338,傳呼器332,標準電話機330,手機 3 3 4,以及電子郵件地址3 3 6。此外透過其中一個傳 送機構以合適的通知傳送之訊息可以簡單地被保留在伺服 器 1 0 6。 本發明實施例也許包括之轉換器如下: 。文字至會話 。會話至文字(經由會話辨識以及/或是人爲轉換) 。傳真至文字(經由光學字元辨識以及/或是人爲轉 換) 。文字至傳真 (請先閱讀背面之注意事項再填寫本頁)Web frontend 300, data architecture 310, and communication system 320. Web front end 3 0 0 includes viewpoint access 3 2 2 and management access. This paper size applies Chinese National Standard (CNS) A4 specification (210 X 297 mm) -17-" --------- --- Install ----- ^ ---- Order · ----- I-^ line. 1 (Please read the precautions on the back before filling out this page) 472476 A7 ^ ______ B7 V. Description of the invention (15) 3 0 4. The data structure 3 1 〇 includes the main database 3 1 2 and one or more physical databases 3 1 4 A-B, messages 3 1 6 and converters 3 1 8. The communication system 3 2 0 connects to one or more communication networks, such as voice mail network 3 3 8, pager 3 3 2, public switched telephone network (PSTN) 330, mobile network 334, and email 3 3 6 The links shown are only examples, other communication networks may be affiliated, such as wireless networks, personal digital assistant (PDA) networks, computer networks, and / or other types of communication networks. The following description The use of the components of Figure 3. The server 1 06 itself can use various hardware combinations to make, for example, server computers, telephone cards, telephone switches, network cards and / or Other communication equipment. The server computer may include standard UNIX computers, Windows NT computers, and / or other types of computers. In addition, the server 106 may be geographically distributed and connected via one or more networks. These links may be useful when attending regional points are requested. For example, the main computer of server 106 may be located in California; however, additional computers and communications equipment may be located abroad. For example, the Great Britain Association. When the cost of the Internet equipment between the Great Britain Association and California may be lower than the cost of a phone that is directly learned between the two places, this may be satisfactory. Like this, this can provide The cost of communication between staff in the UK and staff in the United States is lower. In addition, because the system can support many entities at a time, the cost of these data links is shared, so a single business can enjoy Benefits of placement equipment in many locations. This paper size applies to China National Standard (CNS) A4 (210 x 297 mm) (Please read the back first Please pay attention to this page before filling in this page) 丨 Install ---- ^ ---- Order · -------- Printed by the Consumer Property Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs-18- Consumption by Employees of the Intellectual Property Bureau of the Ministry of Economic Affairs Printed by the cooperative 472476 A7 I ------ — B7 V. Description of the invention (l6) Web front end 3 0 0 The second interface is used as the user's standard Web browser software. Viewpoint interface 3 002 allows the masses Access server 106 and retrieve messages from the appropriate permissions of message 3 1 6. For example, '-the person can review all previous messages that she / he has received while still on server 106. In addition, the 'viewpoint interface 3 2' may allow a person to update their contact information and preferences. It may be helpful if a person gets a new phone number, a new pager, and / or changes her / his preference for how they like to receive messages ’. The viewpoint interface 3 0 2 may also allow other features to be described more thoroughly below. The management interface 3 0 4 allows the masses within the entity to be appropriately permitted to create / edit / delete assignments, assigning the masses within the entity to different groups, such as departments, units, positions, etc. In addition, other management features can be provided, such as managing the amount of storage space used by messages 3 1 6, reviewing bills ^ monitoring system usage, and / or other functions related to system management. For example, some embodiments of the invention allow the payroll system to be integrated with the server 106. In these configurations, the management interface 304 may allow the administrator to review the submitted salary information as an acknowledgement of prior salary distributions. The data structure 3 10 prepares for the main database 3 1 2. The master database 3 1 2 contains information about the people from many entities. This allows the reuse of information as individuals move from one entity to another. Sub-parts of the master database 3 1 2 can be provided as entities as shown in the entity database 3 1 4 A -B. Each entity database includes information about the particular entity, such as specific permissions for the designated entity's masses, customized information about the particular entity, and / or other information about the entity. Message This paper size is in accordance with Chinese National Standard (CNS) A4 (210 X 297 mm) -19- --------- II --Package ----- „---- Order --- ------ line (please read the notes on the back before filling this page) 472476 A7 B7 Printed by the Consumer Cooperatives of the Intellectual Property Bureau of the Ministry of Economic Affairs 5. Description of the invention (17) The storage place is provided with the message 3 1 6 This can store windows from many entities. Users can access their messages through We 100, $ 300, and Viewpoint Interface 3.0, and, if appropriate, 'Message 3 1 6 may be communicated by The system 3 2 0 provides a suitable interface for accessing, for example, the telephone review of the messages in the message 3 16 is like a voice mail system. The communication system 3 2 0 provides an interface between the server 10 and other communication networks. For example, the communication system 3 2 0 may include a telephone loop card as a connection to a public switched telephone network (such as PSTN 3 3 0) and a message that enables the server 1 06 to dial telephone numbers and reproduce sounds. Converter 3 1 8 Provide conversion between different message formats. This is appropriate when the message is in the first format, However, participants need to receive messages in a second format, such as text-to-speech, voice-to-text, etc. As shown here, the communication system 3 2 0 provides a transmission mechanism as the contact voice system 338, pager 332, standard telephone 330, mobile 3 3 4, and e-mail address 3 3 6. In addition, messages transmitted through one of the transmission mechanisms with appropriate notifications can simply be retained on the server 106. The embodiments of the present invention may include the following converters: .Text To conversation. Conversation to text (recognized by conversation and / or human conversion). Fax to text (recognized by optical characters and / or artificial conversion). Text to fax (please read the notes on the back before filling (This page)

I 1 —--^---I . I I — I 線 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -20- 472476 A7 B7 五、發明說明(18 ) 。類比/數位聲音,例如電話聲音等等’至其他聲音 格式 。文字至電子郵件訊息 以及其他合適的轉換器。如此列出所示,本發明的實施例 可以輕易地在不同的通信輸入格式和輸出格式之間轉換訊 息。 此外該通信系統3 2 0提供輸入進到伺服器1 0 6之 支援。該輸入支援可以重複使用一些相同的物理裝備以達 通信系統3 2 0之傳送目的。該輸入支援允許各種格式之 訊息的伺服器1 0 6參與,例如傳真,聲音訊息,電子郵 件訊息,數字傳呼訊息等等。 D.過程流程細節 根據本發明的一些實施例圖4舉例說明一過程流程作 爲輸入以及訊息的分配。這可以被伺服器1 0 6作接收用 並且分配接收來自實體內工作之群眾之分配的訊息。 在步驟4 0 2,一訊息被儲存。來自輸入4 0 0之訊 息可以被接收,在此所示是電話,並且儲存在訊息3 1 6 。該訊息可以是伺服器1 0 6支援之任何一種格式。本發 明的一些實施例支援下列的格式:聲音訊息,傳真訊息, 數字傳呼訊息,電子郵件訊息,以及附屬的槍案。附屬的 檔案可以被附屬至一電子郵件訊息,以及/或是經由網際 網路上之使用者介面3 0 2提交轉換器3 1 8可以處理 收過的訊息的轉換變成可適合在訊息316中之儲藏之適 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) (請先閱讀背面之注意事項再填寫本頁) 丨裝-----^----訂---------線 經濟部智慧財產局員工消費合作社印製 -21 - 472476 A7 B7 五、發明說明(19) 當的格式。本發明的一些實施例包括在電話介面上接收之 類比式聲音訊號變成儲藏在訊息3 1 6中之儲存數位式格 式之轉換器。 接下來,在步驟4 0 4,訊息的參與者可以被識別。 如適當,步驟4 0 4以及4 0 2的順序可以基於特定實體 的喜好,特定使用者,以及/或是該特別的輸入機構而顛 倒。例如,本發明的一些實施例允許參與者在訊息的接收 之前被指定。參與者的識別使用實體資料庫(例如實體資 料庫3 1 4 A )以協助使用者的識別以及實體內之分配。 如適當,主資料庫3 1 2可以被使用以識別個體參與者。 這可以被使用作範例以傳送職務通知至在主資料庫3 1 2 之X中每一個有經驗的人,邀請他們傳送簡歷。 特定的群眾以及/或是分配接收訊息可以由使用按鍵* .式撥號命令,口述命令,以及/或是關於該輸入機構之其 他合適的機制(例如輸入4 0 0 ),而識別。例如,當傳真 被傳送時該分配淸單也許透過傳真的封面上之特定位置中 之” T 〇 ”迴路的使用而被指定。其他實施例中,在傳真 本身的傳遞之前,一人員可以提供按鍵式撥號以及/或是 口述命令以識別接收者。在電子郵件訊息中’接收者可以 在T 〇迴路上或是在訊息的主體被識別。當檔案在W e b 介面上被提交,使用一 HTML形式或其他合適的輸入方 法可以使接收者被選擇。 接下來,在步驟4 0 6中,作爲特別訊息之分配淸單 被建立。該分配淸單由特別的群眾以接收指定的訊息組成 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) (請先閱讀背面之注意事項再填寫本頁) ----„----訂--------1^- 經濟部智慧財產局員工消費合作社印製 -22- 472476 經濟部智慧財產局員工消費合作社印製 A7 B7 五、發明說明(20 ) 而建立。這應該不會與產生分配的過程混淆,例如,包含 技術部門成員之分配相對於特別的訊息之分配淸單,例如 技術部門分配。寧可這是存取該實體資料庫以及該主資料 庫的過程以收集特定接收者之聯繫資訊。此過程可以考慮 到聯繫喜好以及由個體提供之排行。 接下來,在步驟4 0 8中,訊息可以被分配至接收者 。這也許包括從訊息3 1 6擷取之訊息以及傳送它至輸出 4 2 0。此過程也許包括使用轉換器3 1 8之進一步轉換 0 在步驟4 1 0,來自分配之結果可以被記錄以及儲存 在實體庫料庫(例如實體資料庫3 1 4 A )。例如,這也 許包括訊息被遞送至各接收者之時間,遞送的成功或失敗 ,以及/或是其他合適的資訊。如果訊息請求回應,結果· 也許包括使用者回應如果它有用或是鏈結至這樣的回應當 它變得有用。例如,一些訊息也許需要接收者指示他們的 會議時間的承諾,在決定上投票,或是提供評論回饋至傳 送者。當脫離鏈結W e b時以及/或是當訊息記錄被透過 其他媒體檢閱時,透過合適的機制,這些評論可以被加到 訊息失敗以及成功的觀點。 最後’在步驟4 1 2,報告可以爲儲藏在實體資料庫 以及主資料庫中而產生。該產生報告也許包括演員表報告 ’系統效能報告,以及/或是其他實體或是系統提供者定 義的報告。 因此,訊息的分配之過程已被描述。現在,我們將更 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公爱) -23- ----------- —裝-----^----訂---------線 r (請先閱讀背面之注意事項再填寫本頁) 472476 經濟部智慧財產局員工消費合作社印製 A7 B7 五、發明說明(21 ) 詳細考慮步驟4 0 8的分配過程。首先,爲了在分配淸單 上的各人員,他們的聯繫的喜好方法可以被識別。然後’ 該分配過程可以被分爲數種方式,本發明的一些實施例, 順著分配機制分割該過程,例如所有的傳真被傳送至通信 系統3 2 0 (如果需要,則在合適的轉換之後)內之傳真 傳遞機構等等。然後,同時地,那些傳遞機構可以按順序 散播訊息至適當的接收者。不管該散播發生是否是同時地 ,連續地,或是也許由對特定的傳遞機構有用的資源所決 定之組合。例如,如果同時僅有五十個傳真的分配之能力 ,額外的接收者也許要排隊。 此外,通信系統3 2 0也許處理排隊以及橫跨不同的 實體分享伺服器1 0 6之各種傳送機構的可利用性的行程 安排。本發明的實施例也許允許實體支付服務不同的等級-,例如傳送資源的保證號碼,保證的遞送時間等等。同樣 地,本發明的實施例也許限制各商務可以使用之資源的數 量。例如,巡迴式行程安排可以被使用以控制存取隨著各 商務實體在指定的時間取名爲傳送資源的某一分配量(例 如單位)之傳送資源。這可以被使用以確定分配不覆蓋其 他實體使用伺服器1 0 6的能力之伺服器1 0 6的一實體 的使用。 伺服器1 0 6選擇之傳送資源的確實數量可以輕易地 被調整。例如,額外的電話迴路卡可以被加至通訊系統 3 2 0以增加傳真’電話傳訊等等之資源可用性。當額外 的商務簽到使用伺服器1 〇 6時,伺服器1 〇 6的操作者 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -24 - ----------- I ^ -----„----訂------丨 1線 ~ (請先閱讀背面之注意事項再填寫本頁) 472476 經濟部智慧財產局員工消費合作社印製 A7 B7 五、發明說明(22) 因此可均分系統。因爲該部分的成本由橫跨所有使用伺服 器1 0 6的實體分攤,伺服器1 0 6的總成本可以維持很 小。 E·在電影工業之使用 本發明的實施例的一種使用是在在電影工業中~或是 更通用地事件驅動商務。電影製作公司,以及其他事件驅 動商務其特徵在於極短的周期,例如幾個月,也許一年等 等。 進一步地,因爲由本發明的實施例所使用之主資料庫 -實體資料庫資料模式,當額外的類似的商務簽約加入該 服務時,伺服器1 0 6變得逐漸地有價値。因此,當使用 本發明的實施例之電影製造的數量增加,伺服器的價値增 加。這是因爲該演員,導演,製作人,表演者,舞台策劃 ,服裝設計師等等,在一電影工作的這些人有在其他電影 或事件工作的傾向。| 根據本發明的一些實施例這些有益的效果可以被進一 步擴大,在此額外的(非訊息)特性被提供’比如薪資’ 信用卡等等。一些這些額外的特性在下面有更充分詳細的 描述。 F ·薪資特性 本發明的一些實施例可以結合一或是更多個薪資系統 ,此外,時間資訊可以從實體的員工透過一或是更多的介 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -25 - ------------裝-----^----訂---------線' 4 (請先閱讀背面之注意事項再填寫本頁) 472476I 1 —-- ^ --- I. I I — I line This paper size applies to China National Standard (CNS) A4 (210 X 297 mm) -20- 472476 A7 B7 V. Description of the invention (18). Analog / digital sounds, such as phone sounds, etc. 'to other sound formats. Text to email messages and other suitable converters. As shown here, the embodiments of the present invention can easily convert information between different communication input formats and output formats. In addition, the communication system 3 2 0 provides input support to the server 106. The input support can reuse some of the same physical equipment for the purpose of communication system 3 2 0 transmission. The input support server 106 that allows messages of various formats to participate, such as faxes, voice messages, e-mail messages, digital paging messages, and so on. D. Process Flow Details Figure 4 illustrates a process flow as input and message allocation according to some embodiments of the invention. This can be used by the server 106 to receive and distribute the received messages from the working people in the entity. In step 402, a message is stored. A message from the input 4 0 0 can be received, shown here as a phone, and stored in message 3 1 6. The message can be in any format supported by the server 106. Some embodiments of the invention support the following formats: voice messages, fax messages, digital paging messages, email messages, and incidental gun cases. Attached files can be attached to an email message and / or via the user interface on the Internet 3 0 2 Submit Converter 3 1 8 can handle conversion of received messages into storage suitable for storage in Message 316 The paper size is applicable to the Chinese National Standard (CNS) A4 specification (210 X 297 mm) (Please read the precautions on the back before filling this page) 丨 Loading ----- ^ ---- Order --- ------ Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs-21-472476 A7 B7 V. Description of the invention (19) Appropriate format. Some embodiments of the present invention include a converter that converts an analog audio signal received on a telephone interface into a stored digital format stored in a message 316. Next, at step 400, the participants of the message can be identified. If appropriate, the order of steps 404 and 402 can be reversed based on the preferences of a particular entity, a particular user, and / or the particular input mechanism. For example, some embodiments of the invention allow participants to be designated before the message is received. Participant identification uses an entity database (eg, entity database 3 1 4 A) to assist user identification and distribution within the entity. Where appropriate, a master database 3 1 2 can be used to identify individual participants. This can be used as an example to send job notifications to each experienced person in the master database 3 1 2 X and invite them to send resumes. Specific people and / or distributions to receive messages can be identified by using push-button *. Dial commands, spoken commands, and / or other suitable mechanisms for the input mechanism (such as inputting 4 0 0). For example, when a fax is transmitted, the distribution slip may be specified through the use of a "T0" loop in a specific position on the cover of the fax. In other embodiments, a person may provide a touch-tone dial and / or a spoken command to identify the recipient before the fax itself is transmitted. In an email message, the 'recipient' can be identified on the T o loop or in the body of the message. When the file is submitted on the Web interface, the recipient can be selected using an HTML format or other suitable input method. Next, in step 406, an allocation ticket as a special message is created. This distribution slip is composed of special people to receive designated messages. The paper size is applicable to Chinese National Standard (CNS) A4 (210 X 297 mm) (Please read the precautions on the back before filling out this page) ---- „---- Order -------- 1 ^-Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs-22- 472476 Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs A7 B7 V. Description of the Invention (20) It should be established. This should not be confused with the process of generating the distribution, for example, a distribution bill containing members of the technical department versus special messages, such as the technical department distribution. Rather this is access to the entity database and the master data Library process to collect contact information for specific recipients. This process can take into account contact preferences and rankings provided by individuals. Next, in step 408, messages can be distributed to recipients. This may include from message 3 1 6 retrieves the message and sends it to the output 4 2 0. This process may include further conversion using the converter 3 1 8 0 At step 4 1 0, the results from the allocation can be recorded and stored in real Repository (such as physical database 3 1 4 A). For example, this may include the time when the message was delivered to each recipient, the success or failure of the delivery, and / or other appropriate information. If the message requests a response, the result · May include user response if it is useful or links to such responses should it become useful. For example, some messages may require the recipient to indicate their meeting time commitment, vote on the decision, or provide comments in response to Sender. When disconnected from Web and / or when the message record is reviewed by other media, these comments can be added to the message's failure and success perspectives through appropriate mechanisms. Finally, at step 4 1 2 Reports can be generated for storage in the entity database as well as the master database. The generated reports may include cast reports' system performance reports, and / or reports defined by other entities or system providers. Therefore, the distribution of messages The process has been described. Now we will change this paper size to the Chinese National Standard (CNS) A4 specification (210 X 297 public love -23- ----------- --install ----- ^ ---- order --------- line r (Please read the precautions on the back before filling this page ) 472476 Printed by the Consumers ’Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs A7 B7 V. Description of Invention (21) Consider the allocation process of step 408 in detail. First of all, for each person on the distribution list, their preferred method of contact can be Be identified. Then the distribution process can be divided into several ways. In some embodiments of the present invention, the process is divided along the distribution mechanism, for example, all faxes are transmitted to the communication system 3 2 0 (if necessary, where appropriate After the conversion), fax delivery agencies, etc. Then, at the same time, those delivery agencies can spread the message to the appropriate recipients in order. It does not matter whether the dissemination occurs simultaneously, continuously, or a combination determined by resources that may be useful to a particular delivery agency. For example, if there is only the ability to distribute fifty faxes at a time, additional recipients may have to queue up. In addition, the communication system 302 may handle queuing and scheduling of the availability of various transmission mechanisms across different entities sharing the server 106. Embodiments of the present invention may allow entities to pay for different levels of service-such as guaranteed numbers for delivery resources, guaranteed delivery times, and so on. As such, embodiments of the present invention may limit the number of resources available to each business. For example, roving itineraries can be used to control access to transport resources as each business entity names a certain allocation amount (such as a unit) of the transport resource at a specified time. This can be used to determine the use of an entity that allocates server 106 without overwriting the ability of other entities to use server 106. The exact number of transmission resources selected by the server 106 can be easily adjusted. For example, additional telephone loop cards can be added to the communication system 320 to increase the availability of resources for fax 'telephone messaging and the like. When additional business sign-in uses server 1 06, the operator of server 1 06 applies the paper size of China National Standard (CNS) A4 (210 X 297 mm) -24-------- ---- I ^ ----- „---- Order ------ 丨 1 line ~ (Please read the precautions on the back before filling this page) 472476 Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs System A7 B7 V. Invention Description (22) Therefore, the system can be divided evenly. Because the cost of this part is shared by all entities that use server 106, the total cost of server 106 can be kept small. E · Use in the Film Industry One use of embodiments of the present invention is in the film industry ~ or more generally event-driven commerce. Film production companies, and other event-driven commerce are characterized by extremely short cycles, such as months , Maybe one year, etc. Further, because of the master database-entity database data model used by the embodiments of the present invention, when additional similar business contracts are added to the service, the server 106 becomes gradually Valuable. Therefore, when using the embodiments of the present invention, The number of movie productions has increased, and the price of servers has increased. This is because the actor, director, producer, performer, stage planner, costume designer, and so on. Tendencies. | According to some embodiments of the present invention, these beneficial effects can be further expanded, where additional (non-message) features are provided such as 'payroll' credit cards, etc. Some of these additional features are more fully detailed below F. Salary characteristics. Some embodiments of the present invention can be combined with one or more salary systems. In addition, time information can be obtained from physical employees through one or more intermediary paper standards. Chinese National Standards (CNS) A4 specification (210 X 297 mm) -25------------- install ----- ^ ---- order --------- line '4 (please (Please read the notes on the back before filling out this page) 472476

五、發明說明(23 ) 面,例如w e b,電話’電子郵件,附屬檔案/檔案傳遞 等等而接收。然而,代替散播訊息到分配淸單,伺服器 1 0 6可以轉換訊息(使用轉換器3 1 8 )變成薪資系統 合適的格式-包括由第三團體所操作。當特別的實體需求 時’合適的監督員工可以認可該提交的時間資訊,例如透 過w e b,在話機上,在電子郵件訊息中等等,在它提交 處理之前。 根據本發明的一些實施例,伺服器1 〇 6的操作員直 接地提供薪資服務,可能透過一或是更多薪資公司私下的 同意。這允許商務使用伺服器1 0 6來集中在他們的商務 上以及再次得到較低的成本以處理來自橫跨眾多商務分享 薪資資源。 例如,電影製造工業目前,各薪水大約花2 0至5 (T 美元來處理。然而,本發明的實施例可以減少到近乎5美 元。如適當,對使用本發明的實施例的此能力之商務一或 是更多的費用也許是確定的。 G .信用卡連結 本發明的實施例可以結合用來支援一或是更多的信用 卡-或是其他付款一系統。例如’伺服器1 0 6的操作者 可以與信用卡公司合夥,例如Mastercard,Visa等等。這允許 伺服器1 0 6的操作者提供信用卡服務至使用系統之商務 〇 本發明的實施例將允許商務之適當的監督者群眾控制 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) (請先閱讀背面之注意事項再填寫本頁) 裝-----^----訂---------線 經濟部智慧財產局員工消費合作社印製 -26- 472476 經濟部智慧財產局員工消費合作社印製 A7 B7 五、發明說明(24 ) 個人信用卡金錢的額度。檢閱信用卡購買品等等。這對於 使用本發明的實施例的小商務可以提供重大的成本節省。 那是因爲許多商務也許不想要有會計程序來處理員工退款 等等。因此,本發明的實施例的這些特性允許商務廣泛地 使用支付的公認形式,例如信用卡,由於失察,但正常地 無需高成本與處理賠償,發票等等關聯。 本發明的實施例的操作者可以對這些服務請求費用, 例如每張卡,每個月,附載價値的百分比,平價費用,以 及或是其他費用結構。 Η.發票特性 循類似的脈絡,本發明的實施例也許允許商務自動化 檢閱以及商務使用本發明的實施例之發票的支付。此外,-一(也許分開)直接入話撥號(D I D )號碼,電子郵件 地址等等,可以爲了商務作爲接收發票之準備。這些發票 可以呈現給商務內合適的群眾用來承兌以及支付。此外, 當有空閒時,連接到自動化發票,帳單支付,以及/或是 其他帳單付兌以及支付系統也許由本發明的實施例提供給 商務。 I .結論 因此,伺服器1 0 6可以服務以提供可均分的電信服 務給眾多商務客戶端。進一步地,伺服器1 〇 6支援散播 模式作爲訊息的分配給在範圍內或相關於爲傳送狀態的檢 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -27- ------------ -----;----訂---------' I (請先閱讀背面之注意事項再填寫本頁) 472476 A7 ____B7 五、發明說明(25 ) 閱作準備之商務之群眾。進一步地,該散佈模式使用抽象 的訊息輸入格式以及分配格式以允許快速的分配。 在一些實施例中,伺服器1 0 6可以是以硬體爲基礎 ,以軟體爲基礎,或是兩者之組合。在一些實施例中,伺 服器是由一或是更多的包括在一或是更多種電腦可用的媒 體比如CD - ROMs,軟磁片或是其他媒體之電腦程式 所組成。在一些實施例中,w e b介面資料庫以及轉換器 是包括在一或是更多種電腦可用的媒體中。 本發明的一些實施例是包括在電磁波形式中。該電磁 波形式包含資訊比如w e b介面,資料庫以及轉換器。電 磁波形式也許包括程式在網路上存取。 本發明的各種實施例的外部描述爲了舉例說明以及描 述已經呈現了。它不是打算限制本發明顯露精確的形式。 許多修改以及安排將是明顯的。 ------------ < -----^----訂---------' I (請先閱讀背面之注意事項再填寫本頁) 經濟部智慧財產局員工消費合作社印製 -28- 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐)Fifth, the invention description (23), such as web, phone 'e-mail, affiliate file / file transfer and so on. However, instead of disseminating the message to the distribution slip, the server 106 can convert the message (using the converter 3 1 8) into a payroll system suitable format-including operated by a third party. When a particular entity requires it, the appropriate supervisory staff can recognize the time information of the submission, such as via webb, on the phone, in an email message, etc., before it is submitted for processing. According to some embodiments of the invention, the operator of the server 106 directly provides payroll services, possibly through the private consent of one or more payroll companies. This allows businesses to use server 106 to focus on their businesses and once again get lower costs to deal with sharing salary resources from across many businesses. For example, the film manufacturing industry currently spends about $ 20 to $ 5 to process each salary. However, embodiments of the present invention can be reduced to approximately $ 5. As appropriate, for businesses using this capability of embodiments of the present invention One or more fees may be determined. G. Credit Card Linking Embodiments of the present invention may be combined to support one or more credit cards-or other payment-systems. For example, the operation of 'server 106' You can partner with credit card companies, such as Mastercard, Visa, etc. This allows the operator of the server 106 to provide credit card services to the business using the system. Embodiments of the present invention will allow the appropriate supervisor of the business to control the paper Dimensions are applicable to China National Standard (CNS) A4 specifications (210 X 297 mm) (Please read the precautions on the back before filling out this page) Loading ----- ^ ---- Order -------- -Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs-26- 472476 Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs A7 B7 V. Invention Description (24) The amount of personal credit card money. Review credit card purchases, etc. This can provide significant cost savings for small businesses using embodiments of the invention. That is because many businesses may not want to have an accounting program to handle employee refunds, etc. Therefore, these features of embodiments of the invention allow businesses to Widely used accepted forms of payment, such as credit cards, due to oversight, but normally do not require high costs associated with processing compensation, invoices, etc. The operator of embodiments of the present invention can request fees for these services, such as per card, per Month, the percentage of the price tag, parity fee, or other fee structure. 发票. Invoice characteristics In a similar vein, the embodiments of the present invention may allow business automation review and payment of invoices using the embodiments of the present invention. In addition, a (possibly separate) Direct Incoming Dialing (DID) number, email address, etc. can be used to prepare invoices for business. These invoices can be presented to the appropriate people in the business for acceptance and payment. In addition, When available, connect to automated invoices, bill payments, and / Or other bill payment and payment systems may be provided to businesses by embodiments of the present invention. I. CONCLUSION Therefore, the server 106 can serve to provide even telecommunications services to a large number of business clients. Further, The server 1 〇6 supports the distribution mode as the message distribution to the in-range or related to the inspection status of the paper size applicable to the Chinese National Standard (CNS) A4 specification (210 X 297 mm) -27- ---- -------- -----; ---- Order --------- 'I (Please read the notes on the back before filling out this page) 472476 A7 ____B7 V. Description of the invention (25) Ready for business. Further, the distribution mode uses an abstract message input format and an allocation format to allow fast allocation. In some embodiments, the server 106 can be hardware-based, software-based, or a combination of the two. In some embodiments, the server is composed of one or more computer programs including one or more computer-usable media such as CD-ROMs, floppy disks, or other media. In some embodiments, the web interface database and converter are included in one or more computer-usable media. Some embodiments of the invention are included in the form of electromagnetic waves. The electromagnetic wave form contains information such as web interface, database and converter. Electromagnetic wave forms may include programs accessed on the Internet. External descriptions of various embodiments of the invention have been presented for purposes of illustration and description. It is not intended to limit the precise form of the invention. Many modifications and arrangements will be apparent. ------------ < ----- ^ ---- Order --------- 'I (Please read the notes on the back before filling this page) Economy Printed by the Ministry of Intellectual Property Bureau's Consumer Cooperatives -28- This paper size applies to China National Standard (CNS) A4 (210 X 297 mm)

Claims (1)

472476 經濟部智慧財產局員工消費合作社印製 C8 D8、申請專利範圍 1 · 一種提供電信服務至一商務而不需要專用的電信 系統之設備,該設備包含·‘ 一資料庫,該資料庫包括有關一或是更多個團體之資 訊,該資料庫對於各團體提供一對應的聯繫資訊,該資料 庫包括屬於至少兩個有不同的對應的合法實體之商務之團 體的資訊; 一在網際網路上提供之管理介面,以允許該商務識別 資料庫中一或是更多個關聯於商務之團體之子集合; 一訊息輸入機構作爲接收作爲識別一或是更多個所收 到之團體之與關聯於商務之的子集合之一或是更多個團體 ) 一訊息傳送機構作爲根據各自的團體之對應的聯繫資 訊傳送訊息至一或是多接收者團體;以及 _ 一傳送失敗通知機構作爲通知在一或是更多個接收者 團體中那一個團體沒有收到回應於來自訊息傳送機構之訊 號之團體。 - 2 .如申請專利範圍之第1項之設備’其中該訊息輸 入機構包含一電話介面作爲接收來自透過簡樸老舊的電話. 服務之電話之聲音訊號,以及其中該訊息包含話音訊號。 3 .如申請專利範圍之第2項之設備’其中進一步包 含接收者識別機構作爲解碼由該電話介面上接收之一或是 更多個按鍵撥號聲訊號以識別一或是更多個接收團體。 4 .如申請專利範圍之第1項之設備,其中訊息輸入 機構包含一傳真介面以接收傳真,以及其中該訊息包含傳 ----------- ,_裝-------1訂---------^織 (請先閱讀背面之注意事項再填寫本頁) 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -29- 472476 經濟部智慧財產局員工消費合作社印製 A8 B8 C8 __ D8六、申請專利範圍 真。 5 ·如申請專利範圍之第1項之設備,其中訊息輸入 機構包含郵件伺服器以接收電子郵件訊息,以及其中該訊 息包含電子郵件訊息。 6 如申請專利範圍之第1項之設備,其中該訊息傳 送機構包含一電話介面以傳送聲音訊號至一透過簡樸老舊 的電話服務之電話,以及其中訊息傳送機構撥一電話號碼 給接收者團體並且當接收者團體回應時,撥放該訊息的聲 音版本。 7 ·如申請專利範圍之第1項之設備,其中該訊息傳 送機構包含傳真介面以傳送傳真至一傳真機 > 以及其中訊 息傳送機構撥接收者團體之傳真號碼並且當接收者團體傳 真機器回應時,發送該訊息的傳真版本。 8 .如申請專利範圍之第1項之設備,其中該訊息傳 送機構包含郵件伺服器,以及其中該訊息傳送機構發送電 子郵件訊息至包括該訊息之接收者團體。 9 .如申請專利範圍之第1項之設備,其.中該傳送失 敗通知機構提供一或更多個接收者團體之中那一個團體沒. 有收到網頁上該訊息的淸單。 1 0 .如申請專利範圍之第1項之設備’其中進一步 包含作爲至少一種薪資系統介面之機構’而其中該訊息包 含時間工作資訊並且該一或是更多個接收者包括薪資系統 〇 1 1 ·如申請專利範圍之第1項之設備’其中進一步 本紙張尺度適用中ϋ家標準(CNS)A4規格(210 X 297公髮_) -30- ------------ -裝-------—訂--I------線 Ϊ (請先閱讀背面之注咅?事項再填寫本頁) 經濟部智慧財產局員工消費合作社印製 472476 A8 B8 C8 D8 六、申請專利範圍 包含一作爲信用卡系統介面之機構’而其中該訊息包含指 令以加値至資料庫中之某人之信用卡以及一或是更多個接 收者包括該借用卡系統。 1 2 ·如申請專利範圍之第1項之設備’其中該商務 是一事件驅動商務。 1 3 ·如申請專利範圍之第1 2項之設備’其中該事 件驅動商務是一電影製造公司 1 4 · 一種置於載波中之電腦資料訊號,包含: 提供電信服務至一商務而不需要專用的電信裝備之電 腦程式,該電腦程式包含 一作爲資料庫介面之指令的第一集合,該資料庫包括 關於一或是更多個團體之資訊’各團體包括一對等的聯繫 資訊,該資料庫包括屬於至少兩個有不同的對等的合法實 體之商務之團體之資訊; _ 一作爲提供在網路上之管理介面之指令的第二集合以 允許商務識別資訊庫中一或是更多個團體的子集合而與商 務關聯; . 一作爲接收識別來自與商務關聯之一或是更多個團體 的子集合之一或是更多個接收者團體之指令的第三集合, 透過眾多輸入機構其中之一接收該訊息; 一根據資料庫中各自的團體之對等的聯繫資訊作爲傳 送該訊息至一或是更多個接收者團體之指令的第四集合; 以及· 一作爲提供該一或是更多個接收者團體中那一個團體 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) Γβΐ - 〜~— ------I-----跋---— II--訂·--- -----· (請先間讀背面之注意事項再填寫本頁) 472476 A8 B8 C8 D8 六、申請專利範圍對來自指令的第四集合之訊號沒有收到該訊息反應的指不 之指令的第五集合。 -----------.裝.-------訂---------線 ,(請先閱讀背面之注音?事項再填寫本頁) 經濟部智慧財產局員工消費合作社印製 本紙張尺度適用中國國家標準(CNS)A4規格(210 X 297公釐) -32-472476 Printed by the Consumer Cooperative of the Intellectual Property Bureau of the Ministry of Economic Affairs C8 D8, patent application scope 1 · A device that provides telecommunications services to a business without the need for a dedicated telecommunications system, the device contains · 'a database that contains information about One or more groups of information, the database provides a corresponding contact information for each group, the database contains information of groups belonging to at least two businesses with different corresponding legal entities; one on the Internet Management interface provided to allow a subset of one or more groups associated with a business in the business identification database; a message input mechanism is received as an identification of one or more received groups and related to a business One or more subgroups of the group) a messaging organization as a message to one or more recipient groups based on the corresponding contact information of the respective group; and It was one of the more recipient groups that did not receive a response in response to a signal from a messaging agency Groups. -2. If the device of the scope of patent application 'item 1', the message input mechanism includes a telephone interface for receiving voice signals from telephones through simple and old telephones and services, and wherein the messages include voice signals. 3. The device according to item 2 of the patent application scope further includes a receiver identification mechanism as a decoder to decode one or more push-button dial sound signals received to identify one or more receiving groups. 4. The device according to item 1 of the scope of patent application, wherein the message input mechanism includes a facsimile interface to receive faxes, and wherein the message includes transmission -----------, _ 装 ----- --1 order --------- ^ weaving (please read the precautions on the back before filling this page) This paper size applies to China National Standard (CNS) A4 (210 X 297 mm) -29- 472476 Printed by the Consumer Cooperatives of the Intellectual Property Bureau of the Ministry of Economic Affairs A8 B8 C8 __ D8 VI. The scope of patent application is true. 5 · The device according to item 1 of the scope of the patent application, wherein the message input mechanism includes a mail server to receive the e-mail message, and wherein the message includes the e-mail message. 6 For the device in the first scope of the patent application, the messaging agency includes a telephone interface to send a voice signal to a telephone through a simple and old telephone service, and the messaging agency dials a telephone number to the recipient group And when the recipient group responds, the audible version of the message is played. 7 · If the device in the first item of the patent application scope, wherein the messaging organization includes a fax interface to send a fax to a fax machine> and where the messaging organization dials the fax number of the recipient group and responds when the recipient group fax machine , Send a faxed version of the message. 8. The device according to item 1 of the scope of patent application, wherein the message transmitting mechanism includes a mail server, and wherein the message transmitting mechanism sends an e-mail message to a recipient group including the message. 9. If the device in the scope of the patent application is No. 1, in which the transmission failure notification agency provided one of one or more recipient groups, did not. There is a receipt for the message on the web page. 10. The device of item 1 in the scope of the patent application 'which further includes a mechanism that serves as an interface to at least one payroll system' and wherein the message contains time work information and the one or more recipients include payroll systems 0 1 1 · If you apply for the equipment of item 1 in the scope of patent application, where the paper size is further applicable to the CNS A4 specification (210 X 297 issued _) -30 ------------- -Packing --------- Order--I ------ Line Card (Please read the note on the back? Matters before filling out this page) Printed by the Intellectual Property Bureau Employee Consumer Cooperative of the Ministry of Economic Affairs C8 D8 6. The scope of patent application includes an institution that acts as an interface to a credit card system, and the message includes instructions to add to someone's credit card in the database and one or more recipients including the borrowing card system. 1 2 · The device according to item 1 of the scope of the patent application, wherein the business is an event-driven business. 1 3 · If the equipment in the scope of patent application No. 12 'where the event-driven business is a film manufacturing company 1 4 · a computer data signal placed in a carrier wave, including: providing telecommunications services to a business without the need for special Computer program for telecommunications equipment, the computer program contains a first set of instructions as a database interface, the database includes information about one or more groups' each group includes equal contact information, the data The database includes information of a business group that belongs to at least two legal entities with different peers; a second set of instructions that provides a management interface on the network to allow the business to identify one or more of the information in the database Sub-collections of groups are associated with business;-a third set that receives instructions identifying one or more sub-sets of one or more groups associated with the business or more recipient groups, through a number of input agencies One of them receives the message; one sends the message to one or more according to the equivalent contact information of the respective group in the database The fourth set of directives of the recipient group; and · As one of the one or more recipient groups, this paper size applies the Chinese National Standard (CNS) A4 specification (210 X 297 mm) Γβΐ- ~~ —— ------ I ----- Post ---- II--Order · --- ----- · (Please read the notes on the back before filling this page) 472476 A8 B8 C8 D8 Sixth, the scope of patent application for the fifth set of instructions that does not receive the signal from the fourth set of instructions. -----------. Install .------- order --------- line, (please read the phonetic on the back? Matters before filling out this page) Ministry of Economy Wisdom The paper size printed by the Employees' Cooperative of the Property Bureau applies the Chinese National Standard (CNS) A4 specification (210 X 297 mm) -32-
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