TW202233464A - Driving evaluation device, driving evaluation program and report data providing a driving evaluation device, driving evaluation program and report data that can make a fairer evaluation among multiple drivers even when the operating condition of the vehicle changes - Google Patents

Driving evaluation device, driving evaluation program and report data providing a driving evaluation device, driving evaluation program and report data that can make a fairer evaluation among multiple drivers even when the operating condition of the vehicle changes Download PDF

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TW202233464A
TW202233464A TW110149246A TW110149246A TW202233464A TW 202233464 A TW202233464 A TW 202233464A TW 110149246 A TW110149246 A TW 110149246A TW 110149246 A TW110149246 A TW 110149246A TW 202233464 A TW202233464 A TW 202233464A
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李輝
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日商矢崎能源系統公司
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Abstract

The invention is to provide a driving evaluation device, driving evaluation program and report data that can make a fairer evaluation among multiple drivers even when the operating condition of the vehicle changes. The solution of the invention is: in S15 and S16, each driver compares the delivery route of the current day operation performance with the current day scheduled delivery route or the delivery route in the past operation performance, detects whether the operation is under a special condition such as operating in an unfamiliar delivery route, and gives an exclusion mark to the daily report of the corresponding day. The evaluation value of each driver is calculated based on the remaining data after excluding the actual performance data of the special conditions. In addition to the delivery routes, the types of roads and the information of the running vehicles are also taken into consideration and the exclusion mark is given. In S19, we produce a monthly report that summarizes the daily reports excluding the exclusion mark, and the monthly evaluation value is calculated based on the monthly report.

Description

駕駛評價裝置、駕駛評價程式及報告資料Driving evaluation device, driving evaluation program and reporting data

本發明係關於駕駛評價裝置、駕駛評價程式及報告資料。The present invention relates to a driving evaluation device, a driving evaluation program, and reporting data.

例如,於專利文獻1揭示一種駕駛診斷系統,係更正確地診斷駕駛員的駕駛的優劣。具體地說,車載終端係取得車輛資訊及診察(diagnostics)資訊並記錄,並將所記錄之車輛資訊及診察資訊傳送至伺服器裝置。伺服器裝置係基於車輛資訊及診察資訊,將檢測到車輛缺陷時所檢測到的車輛資訊排除而進行駕駛診斷處理。For example, Patent Document 1 discloses a driving diagnosis system that more accurately diagnoses the quality of the driver's driving. Specifically, the vehicle-mounted terminal obtains and records vehicle information and diagnostic information, and transmits the recorded vehicle information and diagnostic information to the server device. Based on the vehicle information and the diagnosis information, the server device performs driving diagnosis processing by excluding the vehicle information detected when the vehicle defect is detected.

此外,專利文獻2中揭示一種運行管理系統,即使資料的更新頻率低時仍可防止車輛彼此間的干擾。具體地說,車載裝置係判定己方車輛或其他車輛是否處於特殊狀態,當判定己方車輛處於特殊狀態時,將己方車輛處於特殊狀態一事傳送至中心或其他車輛,當判定為預定的其他車輛處於特殊狀態時,將預定的其他車輛處於特殊狀態一事傳送至中心或與預定的其他車輛不同的其他車輛,當對己方車輛與其他車輛間的干擾風險進行判定並判定為具有干涉風險時,生成對運行者的警告資訊並輸出。特殊狀態係指變成無法進行通訊之狀態、或是推測將轉移至變成無法通訊之狀態的狀態。 [先前技術文獻] [專利文獻] In addition, Patent Document 2 discloses an operation management system capable of preventing interference between vehicles even when the update frequency of data is low. Specifically, the in-vehicle device determines whether its own vehicle or other vehicles are in a special state. When it is determined that its own vehicle is in a special state, it transmits the fact that its own vehicle is in a special state to the center or other vehicles. When it is determined that the predetermined other vehicle is in a special state When the other vehicle is in a special state, it is transmitted to the center or other vehicles that are different from the predetermined other vehicles. When the interference risk between one's own vehicle and other vehicles is judged and it is judged that there is a risk of interference, it will generate a response to the operation. warning information for the user and output. A special state refers to a state where communication cannot be performed, or a state that is assumed to be transferred to a state where communication cannot be performed. [Prior Art Literature] [Patent Literature]

[專利文獻1]日本特開2012-146195號公報。 [專利文獻2]日本特開2018-49542號公報。 [Patent Document 1] Japanese Patent Laid-Open No. 2012-146195. [Patent Document 2] Japanese Patent Laid-Open No. 2018-49542.

[發明所欲解決之課題][The problem to be solved by the invention]

一般來說,如運輸公司等日常進行卡車等業務用車輛的運行業務之企業係利用於企業內部所雇用的眾多車務人員來反覆地進行各種車輛的運行業務。此外,為了確保車輛運行業務的安全,各個企業的管理者係對運行車輛之各個車務人員進行勞務管理,並評價各個車務人員是否實際地進行安全駕駛。In general, companies such as transportation companies that routinely operate business vehicles such as trucks use a large number of vehicle operators employed within the company to repeatedly operate various vehicles. In addition, in order to ensure the safety of vehicle operation work, the managers of each company conduct labor management for each vehicle operator who operates the vehicle, and evaluate whether each vehicle operator actually drives safely.

例如,若企業於車輛安裝如數位行車記錄器(digital tachograph)的車載裝置,則由於可獲得對進行運行業務時的車務人員的駕駛狀態進行記錄之實績資料,因此能夠藉由對此實績資料進行解析來評價所對應的車務人員是否有進行安全駕駛。作為具體例,設想企業對於實施了急遽加減速之次數及頻率、超過了限制速度之次數及頻率等進行評價並數值化之結果進行管理,以掌握各個車務人員是否進行安全駕駛。For example, if a company installs an in-vehicle device such as a digital tachograph on its vehicle, it can obtain the actual performance data that records the driving state of the vehicle staff during the operation. Analysis is performed to evaluate whether the corresponding vehicle operator is driving safely. As a specific example, imagine that the company evaluates the number and frequency of rapid acceleration and deceleration, and the number and frequency of exceeding the speed limit, and manages the results to quantify, so as to grasp whether each vehicle operator is driving safely.

另外,當企業內部的管理者等針對眾多的車務人員分別評價安全駕駛等駕駛特性時,對於所有的車務人員進行公平的評價是很重要的。然而,很難作出公平的評價。例如,當車輛在運行期間因為某種原因而偶然發生的事件被記錄為實績資料時,儘管所對應的車務人員進行正常的駕駛操作,仍很有可能評價降低,由與其他車務人員之間的公平性的觀點來看並不理想。In addition, when an in-company manager or the like evaluates driving characteristics such as safe driving separately for a large number of vehicle operators, it is important to make a fair evaluation for all the vehicle operators. However, it is difficult to make a fair assessment. For example, when the accidental occurrence of the vehicle for some reason during the operation is recorded as the actual performance data, although the corresponding vehicle operator performs normal driving operations, the evaluation is still likely to be lowered, and the evaluation will be lowered by other vehicle operators. It is not ideal from the point of view of fairness between the two.

具體地說,日常性地重複為了要將貨物配送至相同配送目的地之運行業務之熟練的車務人員容易有高的評價。然而,即使是如此的車務人員,仍可能會被指示臨時發生的為了要將貨物配送至新的配送目的地之特殊運行業務。當在進行該特殊運行業務時,車務人員很可能因為行駛不熟悉的道路而相較平時增加較大的加減速的次數、使車輛倒車之次數。而且,當在對該時刻運行期間所記錄下的實績資料進行評價時,預計即使所對應的車務人員的駕駛技術沒有變差,評價仍會下降。也就是說,運行業務內容的變更指示會導致接受了指示的車務人員的評價降低,於複數個車務人員之間發生不公平的評價。Specifically, a skilled vehicle operator who routinely repeats the operation of delivering goods to the same delivery destination is likely to have a high evaluation. However, even such a vehicle operator may still be instructed to perform ad hoc operations to deliver goods to a new delivery destination. When carrying out this special operation, it is very likely that the vehicle operator will increase the number of times of acceleration and deceleration and the number of times of reversing the vehicle compared to usual because of driving on an unfamiliar road. Furthermore, when evaluating the actual performance data recorded during the operation at this time, it is expected that the evaluation will decrease even if the driving skill of the corresponding vehicle operator does not deteriorate. That is to say, an instruction to change the content of the operation work results in a decrease in the evaluation of the operator who has received the instruction, resulting in unfair evaluation among a plurality of operators.

本發明係有鑑於上述情況而完成,目的在於提供即使車輛的運行狀況發生變化時仍能夠於複數個車務人員之間進行公平地評價之駕駛評價裝置、駕駛評價程式及報告資料。 [用以解決課題之手段] The present invention has been made in view of the above-mentioned circumstances, and an object of the present invention is to provide a driving evaluation device, a driving evaluation program, and report data that can perform fair evaluation among a plurality of vehicle operators even when the operating state of the vehicle changes. [means to solve the problem]

為了達成前述目的,本發明的駕駛評價裝置、駕駛評價程式及報告資料係以下述(1)至(6)為特徵。 (1)一種駕駛評價裝置,係用於根據對運行車輛之各個車務人員的運行狀況進行檢測而獲得之運行記錄資料來評價各個車務人員的運行狀況,前述駕駛評價裝置係具備:路徑取得部,係取得針對作為評價對象的車務人員之第一運行路徑資訊及第二運行路徑資訊;識別符號賦予部,係比較前述第一運行路徑資訊與前述第二運行路徑資訊,當比較結果符合預定的條件時,將用來從評價對象中排除對應的特定的運行記錄資料之識別符號賦予至前述特定的運行記錄資料;及評價值計算部,係根據前述識別符號從前述運行記錄資料中提取與前述第二運行路徑資訊相關的評價對象資料,並對所提取之前述評價對象資料依每位車務人員進行評價,並輸出匯總後之評價值。 In order to achieve the aforementioned objects, the driving evaluation device, the driving evaluation program, and the report data of the present invention are characterized by the following (1) to (6). (1) A driving evaluation device for evaluating the operation status of each operator based on the operation record data obtained by detecting the operation status of each operator in the running vehicle, wherein the driving evaluation device includes: a route acquisition The identification part is used to obtain the first running route information and the second running route information for the vehicle operator as the evaluation object; the identification code assigning part is to compare the aforementioned first running route information and the aforementioned second running route information, and when the comparison result is consistent with When a predetermined condition is used, an identification code for excluding the corresponding specific operation log data from the evaluation object is assigned to the above-mentioned specific operation log data; and the evaluation value calculation part is extracted from the above-mentioned operation log data according to the above-mentioned identification code. The evaluation object data related to the second running route information, and the extracted evaluation object data are evaluated according to each vehicle operator, and the aggregated evaluation value is output.

(2) 如上述(1)所記載之駕駛評價裝置,其中前述識別符號賦予部係反映前述運行記錄資料所含之車輛資訊及道路類型中的至少其中之一的差異作為賦予前述識別符號之條件。(2) The driving evaluation device according to (1) above, wherein the identification code assigning unit reflects at least one of the vehicle information and road type included in the operation log data as a condition for assigning the identification code .

(3) 如上述(1)或(2)所記載之駕駛評價裝置,其中前述路徑取得部係從作為處理對象候選之第一運行記錄資料中取得前述第一運行路徑資訊,並從作為前述第一運行記錄資料之前的過去實績而記錄下的第二運行記錄資料、或是當日的配送預定中取得前述第二運行路徑資訊。(3) The driving evaluation device according to the above (1) or (2), wherein the route acquisition unit acquires the first operation route information from the first operation log data as a candidate for processing, and obtains the first operation route information from the first operation record as the processing target candidate. The above-mentioned second operation route information is obtained from the second operation record data recorded in the past performance before the first operation record data or the delivery schedule of the current day.

(4) 如上述(1)至(3)中任一項所記載之駕駛評價裝置,其中前述評價值計算部係從前述運行記錄資料中分別生成表示預定期間的實績之短期實績資料以及表示比前述短期實績資料還長期間的實績之長期實績資料,並且當在生成或是評價前述長期實績資料時將被賦予前述識別符號之前述運行記錄資料排除而匯總。(4) The driving evaluation device according to any one of the above (1) to (3), wherein the evaluation value calculation unit generates short-term actual performance data and a ratio indicating the actual performance for a predetermined period from the operation record data, respectively. The aforementioned short-term performance data is also the long-term performance data of long-term performance, and when generating or evaluating the aforementioned long-term performance data, the aforementioned operation record data with the aforementioned identification symbols are excluded and aggregated.

(5) 一種駕駛評價程式,係能夠由電腦執行,用以根據對運行車輛之各個車務人員的運行狀況進行檢測而得之運行記錄資料來評價各個車務人員的運行狀況,前述駕駛評價程式係包括下述程序:取得針對作為評價對象的車務人員之第一運行路徑資訊及第二運行路徑資訊;比較前述第一運行路徑資訊與前述第二運行路徑資訊,當比較結果符合預定的條件時,賦予用來從評價對象中排除對應的特定的運行記錄資料之識別符號;及根據前述識別符號從前述運行記錄資料中提取與前述第二運行路徑資訊相關的評價對象資料,並對所提取之前述評價對象資料依每位車務人員進行評價,並輸出匯總後之評價值。(5) A driving evaluation program, which can be executed by a computer, and is used to evaluate the operation status of each vehicle operator based on the operation record data obtained by detecting the operation status of each vehicle operator running the vehicle, the aforementioned driving evaluation program. The system includes the following procedures: obtaining first running route information and second running route information for the vehicle operator as the evaluation object; When , assigning an identification symbol for excluding the corresponding specific operation record data from the evaluation object; and extracting the evaluation object data related to the second operation path information from the operation record data according to the identification symbol, and analyzing the extracted data. The aforementioned evaluation object data is evaluated according to each vehicle operator, and the aggregated evaluation value is output.

(6) 一種報告資料,係基於如上述(1)所記載之駕駛評價裝置所生成。(6) Report data generated based on the driving evaluation device described in (1) above.

根據上述(1)的構成的駕駛評價裝置及上述(6)的構成的報告資料,當第一運行路徑資訊所對應之特殊運行業務有可能不當地降低所對應的車務人員的評價時,能從評價對象中排除被記錄於該特殊運行業務時之運行記錄資料。因此,評價值計算部能以不會因為僅藉由根據識別符號而提取之評價對象資料來作評價而使得複數個車務人員之間發生不公平評價的方式來進行評價。例如,藉由將作為評價對象的車務人員在進行不熟悉的路徑的運行業務時所記錄下的運行記錄資料予以排除,能夠減少不公平的評價。According to the driving evaluation device of the configuration of the above (1) and the report data of the configuration of the above (6), when the special operation work corresponding to the first operation route information may unduly lower the evaluation of the corresponding vehicle operator, it is possible to The operation record data recorded in the special operation business is excluded from the evaluation object. Therefore, the evaluation value calculation unit can perform the evaluation in such a manner that unfair evaluation does not occur among a plurality of vehicle operators because the evaluation is performed only based on the evaluation target data extracted from the identification code. For example, unfair evaluation can be reduced by excluding the operation log data recorded by the vehicle operator who is the evaluation object when he performed the operation work on an unfamiliar route.

根據上述(2)的構成的駕駛評價裝置,能從評價對象中排除對於作為評價對象的車務人員來說不同於日常運行作業之特殊運行業務時所記錄下的運行記錄資料。例如,大型車/中型車/小型車等車種的差異、以及一般道路/高速公路等道路類型的差異,很可能對所記錄的運行記錄資料的內容造成很大的影響,而這些差異所造成對車務人員的評價的不當影響將能避免。According to the driving evaluation device of the above-mentioned (2) configuration, the operation log data recorded during the special operation work which is different from the daily operation work for the vehicle operator as the evaluation object can be excluded from the evaluation object. For example, differences in vehicle types such as large/medium-sized cars/small cars, and differences in road types such as general roads/highways are likely to have a great impact on the content of the recorded operation record data, and these differences may affect vehicle types. The undue influence of staff evaluations will be avoided.

根據上述(3)的構成的駕駛評價裝置,由於被記錄為過去實績之第二運行記錄資料係反映所對應的車務人員日常性進行的運行業務的內容,因此藉由將此第二運行記錄資料的運行路徑設定為基準,能容易地識別第一運行記錄資料是否適合作為處理對象候選。According to the driving evaluation device of the configuration (3) above, since the second operation record data recorded as the past actual performance reflects the content of the operation work performed by the corresponding vehicle operator on a daily basis, the second operation record data is obtained by using this second operation record. The running route of the data is set as a reference, and it is possible to easily identify whether or not the first log data is suitable as a candidate for processing.

根據上述(4)的構成的駕駛評價裝置,例如易於對於如日計次資料般相對短期間的實績、如月計次資料般相對長期間的實績分別地進行區別並且掌握。此外,當生成或是評價長期實績資料時,由於是將被賦予識別符號的運行記錄資料排除而進行匯總,因此易於掌握每位車務人員的僅限與日常性運行業務相關的實績,能減少於車務人員間產生不公平評價的可能性。The driving evaluation device according to the configuration of the above (4) can easily distinguish and grasp the actual performance in a relatively short period such as daily time data and in a relatively long period such as monthly data, for example. In addition, when generating or evaluating long-term performance data, since the operation record data to which the identification code is assigned are excluded and aggregated, it is easy to grasp the actual performance of each vehicle operator only related to the daily operation work, which can reduce the number of Possibility of unfair evaluation among vehicle crews.

根據上述(5)的構成的駕駛評價程式,當第一運行路線資訊所對應的特別運行業務可能降低所對應的車務人員的評價時,能從評價對象中排除該特殊運行業務時所記錄下的運行記錄資料。因此,評價值計算部係能以不會因為僅藉由根據識別符號而提取之評價對象資料來作評價而使得複數個車務人員之間發生不公平評價的方式來進行評價。例如,將作為評價對象的車務人員在進行不熟悉的路徑的運行業務時所記錄下的運行記錄資料予以排除,能減少不公平的評價。 [發明功效] According to the driving evaluation program of the above (5), when the special operation work corresponding to the first operation route information may lower the evaluation of the corresponding vehicle staff, the special operation work can be excluded from the evaluation object. operation log data. Therefore, the evaluation value calculation unit can perform the evaluation in such a manner that unfair evaluation does not occur among a plurality of vehicle operators because the evaluation is performed only by the evaluation target data extracted from the identification code. For example, it is possible to reduce unfair evaluation by excluding the operation record data recorded by the vehicle operator who is the target of the evaluation when they perform operation work on an unfamiliar route. [Inventive effect]

根據本發明的駕駛評價裝置、駕駛評價程式及報告資料,即使當車輛的運行狀況發生變化時,仍能夠抑制於複數個車務人員之間發生不公平的評價。也就是說,當在如第一運行資訊所對應的特殊運行業務可能不當地降低所對應的車務人員的評價時,能從評價對象中將該特殊運行業務時所記錄下的運行記錄資料排除。According to the driving evaluation device, the driving evaluation program, and the report data of the present invention, even when the operating state of the vehicle changes, it is possible to suppress unfair evaluation among a plurality of vehicle operators. That is to say, when the special operation operation corresponding to the first operation information may inappropriately lower the evaluation of the corresponding train personnel, the operation record data recorded during the special operation operation can be excluded from the evaluation object. .

以上已簡要說明了本發明。另外,藉由參照附錄的圖式閱讀以下所說明的用於實施發明的形態(以下稱為「實施形態」),應可進一步闡明本發明的細節。The present invention has been briefly described above. In addition, the details of the present invention should be further clarified by reading the modes for carrying out the invention (hereinafter referred to as "embodiments") described below with reference to the drawings in the appendix.

以下參照各圖來說明關於本發明的具體實施形態。Hereinafter, specific embodiments of the present invention will be described with reference to the drawings.

[系統構成] 圖1係顯示具備本發明的實施形態的駕駛評價裝置之系統的構成例之方塊圖。 [System Components] FIG. 1 is a block diagram showing a configuration example of a system including a driving evaluation device according to an embodiment of the present invention.

圖1所示的系統係被利用於例如運輸公司等企業中,用於管理駕駛運輸用卡車等業務用車輛並配送貨物等之眾多車務人員的運行狀況。於如此企業中,各個車務人員通常為了將貨物配送至事先決定的一個或是複數個配送目的地,會以經過事先決定的一種或複數種配送路徑的其中之一的方式來運行車輛。The system shown in FIG. 1 is used, for example, in a company such as a transportation company, and is used to manage the operation status of a large number of operators who drive business vehicles such as transportation trucks and deliver goods. In such an enterprise, each vehicle operator usually operates the vehicle through one of the predetermined one or more delivery routes in order to deliver the goods to one or more predetermined delivery destinations.

而且,例如也有可能因為突發狀況而要將貨物配送至事先決定的配送目的地之外的新配送目的地,因而利用與通常不同的新配送路徑來實施車輛的運行。此外,根據狀況,也有可能以將高速公路及一般道路分開使用的方式利用配送路徑,以實施車輛的運行。進一步地,例如根據貨物的大小及數量的區別,也有可能將如小型車、中型車、大型車般不同車種的車輛分開使用,以實施運行。Furthermore, for example, due to an emergency situation, the goods may be delivered to a new delivery destination other than a predetermined delivery destination, and thus the vehicle may be operated using a new delivery route different from the usual one. In addition, depending on the situation, it is also possible to use the delivery route so that the expressway and the general road are used separately to carry out the operation of the vehicle. Further, for example, according to the difference in the size and quantity of the cargo, it is also possible to use separate vehicles of different types such as small cars, medium cars, and large cars for operation.

圖1所示的伺服器系統10具有相當於駕駛評價裝置的功能。亦即伺服器系統10係能以日報或月報等形式來掌握運行卡車等車輛的各種車務人員的分別的駕駛狀況的資料,且自動地實施評價有關各個車務人員是否進行安全駕駛等優劣情況並顯示結果。另外,伺服器系統10可設置於管理車輛及車務人員的各個企業內部,亦可設置於預定的資料中心中。The server system 10 shown in FIG. 1 has a function corresponding to a driving evaluation device. That is to say, the server system 10 can grasp the data of the respective driving conditions of various vehicle operators who operate vehicles such as trucks in the form of daily reports or monthly reports, and can automatically evaluate the advantages and disadvantages of whether each vehicle operator is driving safely. and display the result. In addition, the server system 10 may be installed in each enterprise that manages vehicles and vehicle personnel, or may be installed in a predetermined data center.

車載裝置20係各自安裝於作為管理對象的眾多的車務人員有可能駕駛的所有車輛。作為車載裝置20的代表例,設想如數位行車記錄器般的行駛記錄器。此外,車載裝置20係安裝無線通訊模組,從而能將車輛運行期間所記錄的資料傳送至外部。Each of the in-vehicle devices 20 is installed in all vehicles that are likely to be driven by a large number of vehicle operators to be managed. As a representative example of the in-vehicle device 20, a tachograph such as a digital tachograph is assumed. In addition, the in-vehicle device 20 is equipped with a wireless communication module, so that the data recorded during the operation of the vehicle can be transmitted to the outside.

作為車載裝置20在車輛運行期間所收集的資料的代表例,設想車務員ID(identification;識別)、出庫時刻、入庫時刻、運行時間、運行距離、最高速度、超速次數、超過轉速次數、急遽加速次數、急遽減速次數、空轉超時時間、行駛歷程等。As a representative example of the data collected by the in-vehicle device 20 during the operation of the vehicle, it is assumed that the operator ID (identification), the time of leaving the warehouse, the time of entering the warehouse, the running time, the running distance, the maximum speed, the number of overspeeds, the number of overspeeds, and the speed Acceleration times, rapid deceleration times, idling timeout time, driving history, etc.

如圖1所示,伺服器系統10與安裝於各個車輛的車載裝置20之間係能經由無線通訊設備30無線連接。例如,當無線通訊設備30進行窄域無線通訊時,在於各個車輛出庫時及入庫時使車輛停車在預定的地點之狀態下進行無線連接並進行資料通訊。此外,當無線通訊設備30進行廣域無線通訊時,於各個車輛運行的任意時刻建立無線連接,並根據需要而進行資料通訊。As shown in FIG. 1 , the server system 10 and the in-vehicle device 20 installed in each vehicle can be wirelessly connected via a wireless communication device 30 . For example, when the wireless communication device 30 performs narrow-area wireless communication, wireless connection and data communication are performed in a state where each vehicle is parked at a predetermined location when each vehicle leaves the warehouse and when it enters the warehouse. In addition, when the wireless communication device 30 performs wide-area wireless communication, a wireless connection is established at any time when each vehicle is running, and data communication is performed as required.

伺服器系統10係具備資料接收部11、資料處理部12、駕駛評價部13、顯示處理部14、運行實績DB(database;資料庫,以下亦同)15以及駕駛評價DB16的各項功能。這些各項功能係透過由構成伺服器系統10的核心之電腦來執行含有事先準備的駕駛評價程式之應用軟體來實現。The server system 10 includes various functions of a data receiving unit 11 , a data processing unit 12 , a driving evaluation unit 13 , a display processing unit 14 , an actual operation performance DB (database; the same applies hereinafter) 15 , and a driving evaluation DB 16 . These various functions are realized by executing the application software including the driving evaluation program prepared in advance by the computer constituting the core of the server system 10 .

資料接收部11係經由無線通訊設備30來接收、取得安裝於各個車輛的車載裝置20所傳送的電報資料,並儲存於預定的內部儲存裝置。車載裝置20所傳送的電報資料可為例如車輛完成當日的配送並入庫時統一傳送之日計次的運行實績資料,或是亦可為於車輛運行期間於任意時刻逐次或是定期地傳送之個別的運行實績資料。於任一情況下,車載裝置20所傳送的電報資料包含表示駕駛所對應的車輛的特定的車務人員之車務人員 ID的資訊。因此,資料接收部11係能對所接收的各種資料賦予對車務人員的關聯而進行管理。The data receiving unit 11 receives and acquires the telegram data transmitted from the in-vehicle device 20 installed in each vehicle via the wireless communication device 30, and stores it in a predetermined internal storage device. The telegram data transmitted by the in-vehicle device 20 may be, for example, the day-to-day operation performance data that is uniformly transmitted when the vehicle completes the delivery of the day and is stored in the warehouse, or may be individual data transmitted sequentially or periodically at any time during the operation of the vehicle. operating performance data. In either case, the telegram data transmitted by the in-vehicle device 20 includes information indicating the crew ID of the specific crew member driving the corresponding vehicle. Therefore, the data receiving unit 11 can manage the received various data in association with the driver of the vehicle.

運行實績DB15係經由資料處理部12來輸入資料接收部11所接收的每位車務人員的日計次的運行實績資料,並予以儲存、保管。In the actual operation performance DB 15 , the daily operation performance data of each vehicle operator received by the data receiving unit 11 is inputted via the data processing unit 12 , and stored and stored.

資料處理部12係根據資料接收部11所接收的資料,來識別是否存在應從車務人員的評價對象中排除的「特殊狀況下的運行」。而且,資料處理部12在檢測到特殊狀況下的運行時,對運行實績DB15上的所對應的運行實績資料賦予排除標誌。「特殊狀況下的運行」係相當於如車輛的運行路徑等與通常不同的情況等,且依每位車務人員在不同條件下進行識別而處理,於後將詳細說明。The data processing unit 12 recognizes whether or not there is "operation under special conditions" that should be excluded from the evaluation target of the vehicle operator based on the data received by the data receiving unit 11 . Then, when the data processing unit 12 detects an operation under a special situation, it gives an exclusion flag to the corresponding operation record data on the operation record DB 15 . "Operation under special conditions" refers to situations such as the running route of the vehicle that is different from the usual situation, etc., and is handled according to the identification of each vehicle operator under different conditions, which will be explained in detail later.

駕駛評價部13係利用運行實績DB15上的日計次的運行實績資料、將該運行實績資料進行匯總而獲得之月計次的運行實績資料等,而對每位車務人員實施駕駛的評價。評價的結果係儲存於駕駛評價DB16並予以管理。此外,駕駛評價部13係實施導入了獎勵積分制度之駕駛評價,於後將詳細說明。The driving evaluation unit 13 evaluates the driving of each operator by using the daily operation performance data on the operation performance DB 15 , the monthly operation performance data obtained by summarizing the operation performance data, and the like. The results of the evaluation are stored in the driving evaluation DB 16 and managed. In addition, the driving evaluation unit 13 implements the driving evaluation in which the bonus point system is introduced, which will be described in detail later.

顯示處理部14係根據駕駛評價DB16上的評價結果,按照關於複數個車務人員的評價分數之月計次的改善率高的排名順序將清單作為月報輸出並顯示於預定的顯示畫面。The display processing unit 14 outputs a list as a monthly report and displays it on a predetermined display screen in order of the highest monthly improvement rate of the evaluation points for the plurality of vehicle operators based on the evaluation results on the driving evaluation DB 16 .

[資料處理的程序] 圖2係顯示駕駛評價裝置中的資料處理的例子之流程圖。圖1所示的伺服器系統10的電腦係藉由執行圖2的資料處理的程序來實現資料處理部12的功能。 [Procedures for data processing] FIG. 2 is a flowchart showing an example of data processing in the driving evaluation apparatus. The computer of the server system 10 shown in FIG. 1 realizes the function of the data processing unit 12 by executing the data processing program shown in FIG. 2 .

資料處理部12能存取圖2所示的配送預定DB41、當日運行實績DB42、過去運行實績DB43、日報DB44及月報DB45。 配送預定DB41係管理表示事先決定的每位車務人員的每日配送預定之資料。該資料係包括配送預定路徑、所運行的車輛的種類(大型車、中型車、小型車等區分)以及依配送預定路徑的各個區間的道路種類(高速道路、一般道路等區分)。 The data processing unit 12 can access the delivery schedule DB 41 , the current-day operation results DB 42 , the past operation results DB 43 , the daily report DB 44 , and the monthly report DB 45 shown in FIG. 2 . The delivery schedule DB 41 manages data indicating the daily delivery schedule of each vehicle operator determined in advance. The data includes the planned delivery route, the type of vehicles running (for large vehicles, medium-sized vehicles, small cars, etc.), and the type of road (for expressways, general roads, etc.) in each section of the planned delivery route.

當日運行實績DB42係從資料接收部11取得當日車輛入庫時所確定的當日的運行實績資料,並依每位車務人員進行儲存、管理。該運行實績資料係包括實際運行中所行駛的配送路徑、所運行的車輛的種類(大型車、中型車、小型車等區分)以及依配送路徑的各個區間的道路的種類(高速道路、一般道路等區分)。The current day's actual operation performance DB 42 acquires the current day's operation performance data determined when the vehicle is put into storage from the data receiving unit 11 , and stores and manages it for each vehicle operator. The actual operation performance data includes the delivery routes traveled in actual operation, the types of vehicles in operation (large vehicles, medium-sized vehicles, small vehicles, etc.), and the types of roads (expressways, general roads, etc.) in each section of the delivery route. distinguish).

過去運行實績DB43係對表示當日之前的過去所運行的實績之依每位車務人員的日計次的資料亦即過去運行實績資料進行儲存、管理。該資料係與當日的運行實績資料同樣地包括實際運行中所行駛的配送路徑、所運行的車輛的種類(大型車、中型車、小型車等區分)以及依配送路徑的各個區間的道路的種類(高速道路、一般道路等區分)。The past operation performance DB 43 stores and manages the past operation performance data, which is the daily-counted data for each vehicle operator, which indicates the past operation performance before the current day. This data, like the actual operation performance data of the current day, includes the delivery route traveled during the actual operation, the type of vehicle (large, medium, small, etc.) in operation, and the type of road in each section of the delivery route ( Expressways, general roads, etc.).

日報DB44係將以適合企業的管理者掌握各個車務人員每天的運行狀況及評價之形式的報告書亦即日報的資料,進行儲存、管理。 月報DB45係將以適合企業的管理者掌握各個車務人員每月的運行狀況及評價之形式的報告書亦即月報的資料,進行儲存、管理。 Daily report DB44 stores and manages the daily report data in the form of a report suitable for the managers of the company to grasp the daily operation status and evaluation of each vehicle operator. Monthly report DB45 will store and manage the data in the form of reports, that is, monthly reports, which are suitable for the managers of the enterprise to grasp the monthly operation status and evaluation of each vehicle operator.

資料處理部12首先從當日運行實績DB42取得依每位車務人員的當日的運行實績資料(S11)。此外,從該當日的運行實績資料中取得運行條件D1(S12)。該運行條件D1係表示實際運行中所行駛的配送路徑、所運行的車輛的種類以及依配送路徑的各區間的道路的種類等。The data processing unit 12 first acquires the actual operation performance data of the current day for each operator from the current operation performance DB 42 ( S11 ). Moreover, the operation condition D1 is acquired from the actual operation performance data of that day (S12). The operating condition D1 indicates the delivery route that is actually traveling, the type of vehicle that is traveling, the type of road in each section of the delivery route, and the like.

接著,資料處理部12參照配送預定DB41,從所對應的車務人員的當日配送預定中取得運行條件D2(S13)。該運行條件D2係表示配送預定路徑、所運行的車輛的種類以及依配送路徑的各區間的道路的種類等。Next, the data processing unit 12 refers to the delivery schedule DB 41, and acquires the operating condition D2 from the delivery schedule of the corresponding driver on the day (S13). The operation condition D2 indicates the planned delivery route, the type of vehicle to be operated, the type of road in each section of the delivery route, and the like.

接著,資料處理部12係從過去運行實績DB43參照所對應的車務人員的過去的運行實績取得運行條件D3(S14)。該運行條件D3係表示於過去實際的運行中所行駛的配送路徑、所運行的車輛的種類以及依配送路徑的各區間的道路的種類等。Next, the data processing unit 12 obtains the operation condition D3 by referring to the past operation record of the corresponding vehicle operator from the past operation record DB 43 ( S14 ). The operating condition D3 indicates the delivery route traveled in the past actual driving, the type of the vehicle that was driven, the type of road in each section of the delivery route, and the like.

資料處理部12係比較位於實績的運行條件D1的路徑上的幹線道路是否與配送預定的運行條件D2一致(S15),當一致時進入S18,當不一致時進入S16。The data processing unit 12 compares whether or not the arterial road on the route of the actual operating condition D1 matches the scheduled delivery operating condition D2 (S15), and proceeds to S18 when they match, and proceeds to S16 when they do not.

此外,資料處理部12係比較位於實績的運行條件D1的路徑上的幹線道路是否存在於表示過去的實績之運行條件D3(S16),當不存在時進入S17,當存在時進入S18。Further, the data processing unit 12 compares whether or not the arterial road located on the route of the actual performance operating condition D1 exists in the operating condition D3 indicating the past actual performance (S16), and proceeds to S17 when not present, and proceeds to S18 when present.

也就是說,當所對應的車務人員當日實際所運行之路徑中的幹線道路與配送預定不同且與過去的日常性運行的路徑不同時,資料處理部12係進入S17。而且,資料處理部12於S17中係對所對應的車務人員的當日的日報賦予排除標誌。That is to say, when the trunk road in the route actually operated by the corresponding vehicle operator on the current day is different from the delivery schedule and is different from the past routinely operated route, the data processing unit 12 proceeds to S17. Then, in S17, the data processing unit 12 assigns an exclusion flag to the daily daily report of the corresponding vehicle operator.

例如,在當日進行了運行,該運行係基於由管理部門向車務人員發出急遽的預定變更指示,並未在配送預定DB41的配送預定反映變更,且將貨物配送至在那之前並沒有運行經驗的新配送目的地,此時資料處理部12係執行S17。於此情況下,即使是熟練的車務人員,由於與通常的車輛運行不同且不熟悉於該路徑中的駕駛,因此一般設想急遽加減速的次數增加、倒車行駛的次數增加。如此的駕駛操作係形成降低所對應的車務人員的評價之因素,因此相較於進行日常性僅限於相同路徑的配送之其他車務人員可能會作出不公平的評價。於此,當檢測到如路徑變更等特殊狀況下的運行時,對所對應的日報賦予排除標誌,並從所對應的車務人員的評價對象中排除該實績資料。For example, the operation was carried out on the current day, and the operation was based on a sudden schedule change instruction issued by the management department to the vehicle operator, the change was not reflected in the delivery schedule of the delivery schedule DB 41, and there was no operating experience in delivering the goods to that date. the new delivery destination, the data processing unit 12 executes S17 at this time. In this case, even a skilled vehicle operator is not familiar with driving on the route, which is different from normal vehicle operation, so it is generally assumed that the number of abrupt acceleration and deceleration increases and the number of reverse driving increases. Such a driving operation is a factor that lowers the evaluation of the corresponding driver, and thus may give an unfair evaluation compared to other drivers who perform daily deliveries limited to the same route. Here, when an operation under a special situation such as a route change is detected, an exclusion flag is given to the corresponding daily report, and the actual performance data is excluded from the evaluation target of the corresponding vehicle operator.

資料處理部12基於各車務人員的當日運行實績,依每位車務人員製作日報的資料以作為報告資料,並儲存於日報DB44(S18)。關於應從車務人員的評價對象中排除之日報係附有於S17中所賦予的排除標誌。The data processing unit 12 creates daily data for each driver as report data based on the actual operation performance of each driver on the day, and stores the data in the daily report DB 44 ( S18 ). The exclusion flag given in S17 is attached to the report on the day to be excluded from the evaluation target of the vehicle operator.

此外,資料處理部12係藉由以月單位匯總每位車務人員的日報中僅限不具排除標誌者,對每位車務人員製作月報的資料作為報告資料,儲存至月報DB45(S19)。In addition, the data processing unit 12 compiles the daily reports of each driver on a monthly basis and only those without exclusion signs, creates the monthly report data for each driver as report data, and stores the data in the monthly report DB 45 ( S19 ).

[資料處理的變形例] 圖3係顯示駕駛評價裝置中的資料處理的變形例之流程圖。圖3的資料處理係圖2的資料處理的變形例,不同之處僅在於增加了步驟S21、S22。 [Variation of data processing] FIG. 3 is a flowchart showing a modified example of data processing in the driving evaluation device. The data processing in FIG. 3 is a modification of the data processing in FIG. 2 , and the difference is only that steps S21 and S22 are added.

於圖3的資料處理中,在當日運行實績中的運行條件D1的路徑為日常性路徑時,資料處理部12係從步驟S15或S16進入S21的處理。而且,關於運行車輛的種類,於S21中對當日運行實績的運行條件D1與配送預定的運行條件D2進行比較。In the data processing of FIG. 3 , when the route of the operating condition D1 in the current operating results is the daily route, the data processing unit 12 proceeds from step S15 or S16 to the processing of S21. Then, regarding the type of the running vehicle, in S21, the running condition D1 of the actual running performance of the current day is compared with the running condition D2 of the delivery schedule.

當運行車輛的種類一致時,資料處理部12從S21進入S18的處理。此外,當不一致時,資料處理部12進入S22,參照過去運行實績的運行條件D3,並識別是否存在與運行條件D1的運行車輛相同種類的車輛的運行實績。當存在相同種類的車輛的運行實績時,從S22進入S18,不存在時進入S17。When the types of the running vehicles match, the data processing unit 12 proceeds from S21 to the processing of S18. In addition, if they do not match, the data processing unit 12 proceeds to S22, refers to the operation condition D3 of the past operation performance, and recognizes whether or not there is an operation record of the same type of vehicle as the operation vehicle of the operation condition D1. When there is an actual operation record of the same type of vehicle, the process proceeds from S22 to S18, and when there is no vehicle, the process proceeds to S17.

例如,平常僅執行運行小型車或中型車的車務人員在當日運行大型車而實施配送的情況下,即使是熟悉的路徑下進行配送,由於不熟悉車輛的大小,因此很可能以降低評價的方式駕駛。因此,資料處理部12將如此的運行實績也視為特殊狀況下的運行,並於S17中對所對應的日報賦予排除標誌。藉此,駕駛評價裝置能夠於複數個車務人員之間進行更公平的評價。For example, if a driver who usually only operates small or medium-sized vehicles runs a large vehicle on the same day and carries out delivery, even if the delivery is carried out on a familiar route, since they are not familiar with the size of the vehicle, it is likely that the evaluation will be lowered. drive. Therefore, the data processing unit 12 regards such an actual operation performance as an operation under a special situation, and gives an exclusion flag to the corresponding daily report in S17. Thereby, the driving evaluation device can perform a fairer evaluation among a plurality of vehicle operators.

[駕駛評價處理的程序] 圖4係顯示駕駛評價裝置中的駕駛評價處理的例子之流程圖。圖1所示的伺服器系統10的電腦係藉由執行圖4的駕駛評價處理的程序來實現駕駛評價部13的功能。 [Procedure of driving evaluation processing] FIG. 4 is a flowchart showing an example of driving evaluation processing in the driving evaluation device. The computer of the server system 10 shown in FIG. 1 realizes the function of the driving evaluation unit 13 by executing the program of the driving evaluation processing in FIG. 4 .

例如,駕駛評價部13對於圖2所示的日報DB44上的日報中的運行實績資料及月報DB45上的月報中的運行實績資料作為對象而執行圖4的駕駛評價處理,能自動地將每位車務人員的評價值計算成一日單位的數值或是一月單位的數值。惟,由於特殊狀況下運行時的運行實績係被賦予排除標誌,因此駕駛評價部13從評價對象中排除具有排除標誌的運行實績資料。以下說明圖4的駕駛評價處理。For example, the driving evaluation unit 13 executes the driving evaluation process of FIG. 4 for the operation performance data in the daily report on the daily report DB 44 shown in FIG. 2 and the operation performance data in the monthly report on the monthly report DB 45 as objects, and can automatically The evaluation value of the train operator is calculated as a value in units of one day or a unit of one month. However, the driving evaluation unit 13 excludes the actual driving performance data with the exclusion flag from the evaluation target because the actual operation performance at the time of driving under special conditions is given the exclusion flag. The driving evaluation process of FIG. 4 will be described below.

駕駛評價部13係從作為評價對象之日報的運行實績資料中取得實際所運行的車輛的種類(車種)的資訊,並於S31中識別該資訊,決定評價車務人員所需的各種參數,以適合每個車種(S31a、S31b、S31c)。The driving evaluation unit 13 acquires information on the type (vehicle type) of the vehicle actually operated from the operation performance data of the daily report as the evaluation object, identifies the information in S31, and determines various parameters required for evaluating the vehicle operator, so as to obtain the information. Suitable for each vehicle type (S31a, S31b, S31c).

駕駛評價部13於S32中係基於作為評價對象之日報的運行實績資料,來識別實際的運行路徑的資訊及路徑上的幹線道路中的道路的種類,並決定評價車務人員所需的各種參數,以適合每個道路的種類(S32a、S32b)。In S32, the driving evaluation unit 13 recognizes the information of the actual operation route and the type of the road in the main road on the route based on the operation performance data of the daily report which is the object of evaluation, and determines various parameters required for evaluating the vehicle operator. , to suit each road type (S32a, S32b).

駕駛評價部13依次選擇各種評價項目,並且分別取得對所選擇的評價項目作評價所需的參數(S33、S33a至S33e)。例如,針對「最高速度」、「超速次數」、「超過轉速次數」、「急遽加減速次數」、「空轉超時時間」的各個評價項目,適當決定臨限值及權重等參數。The driving evaluation unit 13 sequentially selects various evaluation items, and acquires parameters necessary for evaluating the selected evaluation items, respectively (S33, S33a to S33e). For example, parameters such as threshold value and weight are appropriately determined for each evaluation item of "maximum speed", "number of overspeed", "number of overspeed", "number of rapid acceleration and deceleration", and "idle overtime time".

於S34中,駕駛評價部13針對所選擇的各個評價項目,根據所取得的各種參數及日報中的運行實績資料,計算所對應的車務人員的評價的點數。於此所計算的點數係設定為0至100的範圍內。另外,駕駛評價部13藉由匯總所有的評價項目來計算綜合評價的點數。另外,駕駛評價部13藉由匯總對日報的綜合評價來計算月報中的綜合評價的分數。In S34, the driving evaluation unit 13 calculates the evaluation points of the corresponding vehicle operator based on the acquired various parameters and the operation performance data in the daily report for each of the selected evaluation items. The number of points calculated here is set to be in the range of 0 to 100. In addition, the driving evaluation unit 13 calculates the points of the comprehensive evaluation by summarizing all the evaluation items. In addition, the driving evaluation unit 13 calculates the score of the comprehensive evaluation in the monthly report by summarizing the comprehensive evaluation for the daily report.

此外,關於綜合評價的分數,例如實施A至J分等,如下所示。 「等級:分數的範圍」 「A:90至100」、「B:80至90」、「C:70至80」、「D:60至70」、「E:50至60」、「F:40至50」、「G:30至40」、「H:20至30」、「I:10至20」、「J:0至10」。 In addition, regarding the scores of the comprehensive evaluation, for example, A to J scores are implemented as follows. "Level: Range of Scores" "A: 90 to 100", "B: 80 to 90", "C: 70 to 80", "D: 60 to 70", "E: 50 to 60", "F: 40 to 50", "G : 30 to 40", "H: 20 to 30", "I: 10 to 20", "J: 0 to 10".

於S35、S36中,駕駛評價部13係依每位車務人員來比較月報的複數個月中的綜合評價的分數。而且,當符合「上個月及上上個月的得分連續小於60分」之條件,且符合「本月得分較上個月提升兩個等級以上」之條件時,進入接下來的S37的處理。於此情況下,駕駛評價部13係賦予表示駕駛技術已提升之評論,並進一步更新本月的綜合評價,加分30%作為獎勵積分(S37)。In S35 and S36, the driving evaluation unit 13 compares the scores of the comprehensive evaluations in the monthly reports for each of the several months for each operator. In addition, when the condition of "the score of the previous month and the previous month is less than 60 points consecutively" is met, and the condition of "the score of this month has increased by more than two levels compared with the previous month", the process proceeds to the next S37 . In this case, the driving evaluation unit 13 gives a comment indicating that the driving skill has been improved, further updates the comprehensive evaluation for this month, and adds 30% as a bonus point ( S37 ).

例如,當特定的車務人員於7月、8月、9月(本月)的綜合評價分別為50分、55分、75分時,由於同時符合S35、S36兩者的條件,因此於9月的75分加分30%,以97.5分為最終綜合評價。 另外,當於S38中駕駛評價部13識別出更新後的分數超過了最大值滿分(100)時,於S39中將該分數修正為滿分。 For example, when the comprehensive evaluation of a specific vehicle operator in July, August, and September (this month) is 50, 55, and 75, respectively, since both conditions of S35 and S36 are met at the same time, the 9th The monthly 75 points will add 30%, and the final comprehensive evaluation will be 97.5 points. In addition, when the driving evaluation unit 13 recognizes that the updated score exceeds the maximum full score (100) in S38, the score is corrected to the full score in S39.

[月報清單表的構成] 圖5係顯示月報清單表50的構成例之示意圖。 圖5所示的月報清單表50係表示圖1的顯示處理部14針對眾多的車務人員以排名形式來顯示月計次評價分數的改善率所需的資料清單的具體例。也就是說,顯示處理部14係藉由針對眾多的車務人員進行月報匯總,能生成如圖5所示的月報清單表50的內容並予以顯示。 [The composition of the monthly statement list] FIG. 5 is a schematic diagram showing a configuration example of the monthly report list table 50 . The monthly report list table 50 shown in FIG. 5 shows a specific example of the data list required by the display processing unit 14 of FIG. 1 to display the improvement rate of the monthly evaluation points in a ranking format for a large number of vehicle operators. That is, the display processing unit 14 can generate and display the contents of the monthly report list table 50 as shown in FIG. 5 by collecting monthly reports for a large number of vehicle operators.

圖5的月報清單表50係構成為將許多的項目50a至50o的資料依高至低的順序沿列方向排列之狀態。各個項目50a至50o係分別表示排名順位、車務人員名稱、綜合評價、等級、改善率(%)、日報、運行時間(時、分、秒)、運行距離(km)、最高速度(km/h)、超速次數、超過轉速次數、急遽加速次數、急遽減速次數、空轉超時時間(時、分、秒)及全國排名。The monthly report list table 50 of FIG. 5 is configured in a state in which the data of many items 50a to 50o are arranged in the row direction in the order of high to low. Items 50a to 50o respectively indicate the ranking, the name of the vehicle operator, the comprehensive evaluation, the grade, the improvement rate (%), the daily report, the running time (hour, minute, second), the running distance (km), and the maximum speed (km/ h), the number of overspeeds, the number of overspeeds, the number of rapid accelerations, the number of rapid decelerations, the idling timeout time (hours, minutes, seconds) and the national ranking.

此外,於日報的項目50f中具有用來存取日報清單表70的日報連結52。此外,當所對應的日報清單表70中含有一個以上的排除標誌71時,於日報的項目50f中顯示排除標誌51。In addition, the daily report link 52 for accessing the daily report list table 70 is provided in the daily report item 50f. In addition, when one or more exclusion flags 71 are included in the corresponding daily report list table 70, the exclusion flag 51 is displayed in the item 50f of the daily report.

於圖5的例子中,排名順位第一的車務人員「駕駛員A」的綜合評價的項目50c為83分,改善率的項目50e為18.5%。此外,排名順位為第二的車務人員「駕駛員B」的綜合評價的項目50c為85分,改善率的項目50e為10.5%。因此,改善率較高的車務人員「駕駛員A」的排名順位係高於車務人員「駕駛員B」。In the example of FIG. 5 , the overall evaluation item 50c of the first-ranked driver "driver A" is 83 points, and the improvement rate item 50e is 18.5%. In addition, the overall evaluation item 50c of the second-ranked vehicle operator "driver B" was 85 points, and the improvement rate item 50e was 10.5%. Therefore, the train staff "Driver A" with a higher improvement rate is ranked higher than the train staff "Driver B".

顯示處理部14係能在顯示圖5的月報清單表50的狀態下,接受例如基於管理者的滑鼠操作等的輸入操作。例如,當由管理者選擇項目50b的車務人員名稱「駕駛員A」的部分時,顯示處理部14能顯示如圖6所示的月別清單表60。The display processing unit 14 can accept an input operation by, for example, an administrator's mouse operation, in a state in which the monthly report list table 50 of FIG. 5 is displayed. For example, when the manager selects the part of the driver's name "driver A" in the item 50b, the display processing unit 14 can display the monthly list table 60 as shown in FIG. 6 .

[月別清單表的構成] 圖6係顯示月別清單表60的構成例之示意圖。該月別清單表60係配置為將關於所選擇的特定的車務人員之複數個月的月報的內容以能容易比較的方式排列。因此,管理者能對所對應的車務人員的當月的實績與過去月的實績進行比較。 [The composition of the monthly list table] FIG. 6 is a schematic diagram showing a configuration example of the monthly list table 60 . The monthly list table 60 is configured to rank the contents of the monthly reports for a plurality of months with respect to the particular selected vehicle operator in a manner that can be easily compared. Therefore, the manager can compare the actual performance of the current month with the actual performance of the past month for the corresponding vehicle operator.

圖6的月別清單表60係包括許多的項目60a、60b、60c、60d...。圖6係僅表示月別清單表60的一部份,實際在項目60d之後係與月報清單表50的各個項目50j至50n同樣地具有超速次數、超過轉速次數、急遽加速次數、急遽減速次數、空轉超時時間之各個項目。The monthly list table 60 of FIG. 6 includes a number of items 60a, 60b, 60c, 60d . . . FIG. 6 shows only a part of the monthly list table 60. In fact, the items 50j to 50n in the monthly report list table 50 after the item 60d actually have the number of overspeeds, the number of overspeeds, the number of rapid accelerations, the number of rapid decelerations, and the idling. Each item of the timeout period.

圖6的月別清單表60中,項目60a係包括日期(年/月),項目60b係包括綜合評價的分數、等級及改善率,項目60c係包括最高速度的實績、評價分數、改善率及評論。In the month-by-month list table 60 in FIG. 6, item 60a includes date (year/month), item 60b includes comprehensive evaluation scores, grades, and improvement rates, and item 60c includes top-speed actual performance, evaluation scores, improvement rates, and comments .

於圖6的例子中,於日期的項目60a的「2020/8」的列中,由於最高速度的項目60c中的改善率(36.4%)大,因此於評價分數加分獎勵績分「22.5分」,並進一步自動將易於理解此狀況之語句寫進評論欄。In the example of FIG. 6, in the column "2020/8" of the item 60a of the date, since the improvement rate (36.4%) in the item 60c of the highest speed is large, the score "22.5 points" is added to the evaluation point. ”, and further automatically write a sentence that is easy to understand the situation into the comment column.

[日報清單表的構成] 圖7係顯示日報清單表70的構成例之示意圖。 於顯示圖5的月報清單表50的狀態下,當藉由管理者的輸入操作而選擇排名順位第二的日報連結52時,顯示處理部14係顯示如圖7所示的日報清單表70。 [The composition of the daily list sheet] FIG. 7 is a schematic diagram showing a configuration example of the daily report list table 70 . In the state where the monthly report list table 50 of FIG. 5 is displayed, when the manager's input operation selects the daily report link 52 ranked second, the display processing unit 14 displays the daily report list table 70 as shown in FIG. 7 .

於圖5的日報清單表70中,複數個日期的日報的內容清單係配置為沿著列方向依序排列。日報清單表70的各個項目70a至70n係分別表示車務人員名稱、出庫時刻、入庫時刻、運行時間、運行距離、綜合評價、等級、最高速度、超速次數、超過轉速次數、急遽加速次數、急遽減速次數、空轉超時時間及行駛歷程等。In the daily report list table 70 of FIG. 5 , the content lists of daily reports of a plurality of dates are arranged in order along the column direction. Each item 70a to 70n of the daily list table 70 respectively indicates the name of the vehicle operator, the time of leaving the warehouse, the time of entering the warehouse, the running time, the running distance, the comprehensive evaluation, the level, the maximum speed, the number of overspeed, the number of overspeed, the number of rapid acceleration, the number of rapid acceleration The number of decelerations, the idling timeout time and the driving history, etc.

此外,關於應從評價中排除的特殊狀況下的運行的日期的日報係於行駛歷程的項目70n中顯示排除標誌71。顯示處理部14能於顯示圖5的日報清單表70的狀態下接受來自管理者的輸入操作。而且,當藉由輸入操作而選擇例如行駛歷程的項目70n時,顯示處理部14係顯示該行駛歷程的詳細內容。In addition, an exclusion flag 71 is displayed in the item 70n of the travel history in the daily report on the date of the operation under the special situation that should be excluded from the evaluation. The display processing unit 14 can accept an input operation from a manager in a state where the daily report list table 70 of FIG. 5 is displayed. Then, when, for example, the item 70n of the travel history is selected by an input operation, the display processing unit 14 displays the details of the travel history.

[駕駛評價裝置的優點] 於上述駕駛評價裝置中,由於如圖2、圖3所示般藉由資料處理檢測特殊狀況下的運行而對運行實績賦予排除標誌,因此易於在複數個車務人員之間進行公平的運行評價。亦即,能夠進行考慮到了關於個別的運行路徑之每位車務人員的經驗度之公平的運行評價。進一步地,藉由考慮所運行的車種差異或是道路的種類,能夠進行更公平的評價。 [Advantages of driving evaluation devices] In the above-mentioned driving evaluation device, as shown in FIGS. 2 and 3 , operation under special conditions is detected by data processing, and an exclusion flag is given to the actual operation performance, so that it is easy to perform a fair operation evaluation among a plurality of vehicle operators. . That is, it is possible to perform a fair operation evaluation that takes into account the experience of each operator with respect to the individual operation route. Furthermore, by considering the difference in the type of vehicle or the type of road being operated, a fairer evaluation can be performed.

此外,當在計算月計次的評價分數時,由於能根據排除了具有排除標誌之日報而匯總的月報的資料來計算,因此管理者能容易地掌握每位車務人員的公平的評價值。In addition, when calculating the monthly evaluation score, since it can be calculated based on the data of the monthly report excluding the daily report with the exclusion flag, the manager can easily grasp the fair evaluation value of each vehicle operator.

此外,駕駛評價裝置能藉由如圖4所示的處理而對評價分數的改善率大的車務人員自動賦予獎勵績分。藉此,能期待各個車務人員改善意識,從而激勵自主地提升駕駛技術。尤其是關於因每位車務人員的個人的駕駛習慣的影響而評價較低的項目,藉由該評價將有較大改善作為條件下賦予獎勵績分,能期待對於每位車務人員改善意識而自主性地修正駕駛習慣。In addition, the driving evaluation device can automatically give bonus points to the train personnel with a large improvement rate of the evaluation points by the processing shown in FIG. 4 . As a result, it is expected that each driver will improve their awareness, thereby encouraging autonomous improvement of driving skills. In particular, for items that are rated low due to the influence of each driver's personal driving habits, based on the evaluation, a reward score will be given on the condition that there is a greater improvement, and it can be expected to improve the awareness of each driver. And autonomously correct driving habits.

此外,透過以如圖5的月報清單表50般的排名形式來清單顯示每位車務人員的評價,管理者能夠容易地掌握複數個車務人員的駕駛技術改善狀況。此外,藉由將如圖6所示的月別清單表60的內容進行清單顯示,管理者能夠容易地掌握關於每位車務人員的駕駛技術改善狀況。此外,透過如圖7的日報清單表70般對特殊狀況下運行的日報用排除標誌71附上標示來進行顯示,管理者能夠容易地掌握每位車務人員的實際的運行狀況。Furthermore, by listing the evaluations of each driver in a ranking format like the monthly report list table 50 in FIG. 5 , the manager can easily grasp the improvement status of the driving skills of the plurality of drivers. In addition, by displaying the contents of the monthly list table 60 as shown in FIG. 6 in a list, the manager can easily grasp the improvement status of driving skills for each operator. In addition, by attaching a mark to the daily exclusion flag 71 for daily operation under special conditions and displaying it like the daily report list table 70 in FIG.

於此,將上述的本發明的實施形態的駕駛評價裝置、駕駛評價程式及報告資料的特徵分別簡潔整理並列出於下述[1]至[6]。 [1] 一種駕駛評價裝置(伺服器系統10),係用於根據對運行車輛之各個車務人員的運行狀況進行檢測而獲得之運行記錄資料來評價各個車務人員的運行狀況,前述駕駛評價裝置係具備:路徑取得部(資料處理部12,S11至S14),係取得針對作為評價對象的車務人員之第一運行路徑資訊(運行條件D1)及第二運行路徑資訊(運行條件D2、D3);識別符號賦予部(資料處理部12,S15至S17),係比較前述第一運行路徑資訊與前述第二運行路徑資訊,當比較結果符合預定的條件時,將用來從評價對象中排除對應的特定的運行記錄資料之識別符號賦予至前述特定的運行記錄資料;及評價值計算部(駕駛評價部13),係根據前述識別符號從前述運行記錄資料中提取與前述第二運行路徑資訊相關的評價對象資料,並對所提取之前述評價對象資料依每位車務人員進行評價,並輸出匯總後之評價值。 Here, the features of the driving evaluation device, the driving evaluation program, and the report data according to the above-described embodiments of the present invention are summarized and listed in the following [1] to [6], respectively. [1] A driving evaluation device (server system 10 ), which is used to evaluate the operation status of each vehicle operator based on the operation record data obtained by detecting the operation status of each vehicle operator who runs the vehicle. The aforementioned driving evaluation The device includes a route acquisition unit (data processing unit 12, S11 to S14) that acquires first travel route information (operating condition D1) and second travel route information (operating condition D2, D3); the identification code assigning part (data processing part 12, S15 to S17), which compares the aforementioned first running route information with the aforementioned second running route information, and when the comparison result meets the predetermined condition, it will be used to extract information from the evaluation object. The identification code excluding the corresponding specific operation record data is assigned to the above-mentioned specific operation record data; and the evaluation value calculation part (driving evaluation part 13 ) is based on the above-mentioned identification code from the above-mentioned operation record data. Information-related evaluation object data, and evaluate the above-mentioned evaluation object data extracted according to each vehicle operator, and output the aggregated evaluation value.

[2] 如上述[1]所記載之駕駛評價裝置,其中前述識別符號賦予部係反映前述運行記錄資料所含之車輛資訊及道路類型中的至少其中之一的差異作為賦予前述識別符號之條件(S15、S16、S21、S22)。[2] The driving evaluation device according to the above [1], wherein the identification code assigning section reflects at least one of the vehicle information and road type included in the operation log data as a condition for assigning the identification code (S15, S16, S21, S22).

[3] 如上述[1]或[2]所記載之駕駛評價裝置,其中前述路徑取得部係從作為處理對象候選之第一運行記錄資料中取得前述第一運行路徑資訊(運行條件D1),並從作為前述第一運行記錄資料之前的過去實績而記錄下的第二運行記錄資料(運行條件D3)、或是當日的配送預定(運行條件D2)中取得前述第二運行路徑資訊。[3] The driving evaluation device according to the above [1] or [2], wherein the route acquisition unit acquires the first operation route information (operation condition D1 ) from the first operation log data which is a candidate for processing, The second operation route information is obtained from the second operation record data (operation condition D3) recorded as the past performance before the first operation record data or the delivery schedule (operation condition D2) of the current day.

[4] 如上述[1]至[3]中任一項所記載之駕駛評價裝置,其中前述評價值計算部係從前述運行記錄資料中,分別生成表示預定期間的實績之短期實績資料(日報DB44)以及表示比前述短期實績資料還長期間的實績之長期實績資料(月報DB45),並且當在生成或是評價前述長期實績資料時將被賦予前述識別符號之前述運行記錄資料排除而匯總(S19)。[4] The driving evaluation device according to any one of the above [1] to [3], wherein the evaluation value calculation unit generates short-term performance data (daily report) representing the performance for a predetermined period from the operation record data, respectively. DB44) and long-term performance data (monthly report DB45) indicating the performance for a period longer than the short-term performance data, and when generating or evaluating the long-term performance data, the operation record data assigned the identification symbol are excluded and aggregated ( S19).

[5] 一種駕駛評價程式,係能夠由電腦執行,用以根據對運行車輛之各個車務人員的運行狀況進行檢測而得之運行記錄資料來評價各個車務人員的運行狀況,前述駕駛評價程式係包括下述程序:取得針對作為評價對象的車務人員之第一運行路徑資訊及第二運行路徑資訊之步驟(S11至S14);比較前述第一運行路徑資訊與前述第二運行路徑資訊,當比較結果符合預定的條件時,賦予用來從評價對象中排除對應的特定的運行記錄資料之識別符號(S15至S17);及根據前述識別符號從前述運行記錄資料中提取與前述第二運行路徑資訊相關的評價對象資料,並對所提取之前述評價對象資料依每位車務人員進行評價,並輸出匯總後之評價值(S31至S34)。[5] A driving evaluation program, which can be executed by a computer, is used to evaluate the operation status of each vehicle operator based on the operation record data obtained by detecting the operation status of each vehicle operator running the vehicle. The aforementioned driving evaluation program It includes the following procedures: the steps of obtaining first and second running route information for the vehicle operator as the evaluation object (S11 to S14); comparing the aforementioned first running route information with the aforementioned second running route information, When the comparison result satisfies the predetermined condition, assign an identification symbol for excluding the corresponding specific operation log data from the evaluation object (S15 to S17); The evaluation object data related to the route information is evaluated, and the extracted evaluation object data is evaluated for each vehicle operator, and the aggregated evaluation value is output (S31 to S34).

[6] 一種報告資料,係基於如上述[1]所記載之駕駛評價裝置所生成。[6] Report data generated based on the driving evaluation device described in the above [1].

10:伺服器系統(駕駛評價裝置) 11:資料接收部 12:資料處理部(路徑取得部) 13:駕駛評價部(評價值計算部) 14:顯示處理部 15:運行實績DB 16:駕駛評價DB 20:車載裝置 30:無線通訊設備 41:配送預定DB 42:當日運行實績DB 43:過去運行實績DB 44:日報DB(短期實績資料) 45:月報DB(長期實績資料) 50:月報清單表 50a~50o:項目 51:排除標誌(識別符號) 52:日報連結 60:月別清單表 60a~60d:項目 70:日報清單表 70a~70n:項目 71:排除標誌(識別符號) S11~S19,S21~S22,S31,S31a~S31c,S32,S32a~S32b,S33,S33a~S33e,S34~S39:步驟 10: Server system (driving evaluation device) 11: Data Receiving Department 12: Data Processing Department (Route Acquisition Department) 13: Driving Evaluation Section (Evaluation Value Calculation Section) 14: Display processing section 15: Run the actual performance DB 16: Driving Evaluation DB 20: Vehicle device 30: Wireless communication equipment 41: Delivery Schedule DB 42: Today's operation performance DB 43: Past operation performance DB 44: Daily DB (short-term performance data) 45: Monthly report DB (long-term performance data) 50: monthly report list 50a~50o: Item 51: Exclusion sign (identifier) 52: Daily Links 60: Monthly list 60a~60d: Items 70: Daily Checklist 70a~70n: Items 71: Exclusion sign (identifier) S11~S19, S21~S22, S31, S31a~S31c, S32, S32a~S32b, S33, S33a~S33e, S34~S39: Steps

[圖1]係顯示具備本發明的實施形態的駕駛評價裝置之系統的構成例之方塊圖。 [圖2]係顯示駕駛評價裝置中的資料處理的例子之流程圖。 [圖3]係顯示駕駛評價裝置中的資料處理的變形例之流程圖。 [圖4]係顯示駕駛評價裝置中的駕駛評價處理的例子之流程圖。 [圖5]係顯示月報清單表的構成例之示意圖。 [圖6]係顯示月別清單表的構成例之示意圖。 [圖7]係顯示日報清單表的構成例之示意圖。 FIG. 1 is a block diagram showing a configuration example of a system including a driving evaluation device according to an embodiment of the present invention. FIG. 2 is a flowchart showing an example of data processing in the driving evaluation device. FIG. 3 is a flowchart showing a modified example of data processing in the driving evaluation device. FIG. 4 is a flowchart showing an example of driving evaluation processing in the driving evaluation device. [ Fig. 5 ] is a schematic diagram showing a configuration example of the monthly report list table. Fig. 6 is a schematic diagram showing a configuration example of the monthly list table. Fig. 7 is a schematic diagram showing a configuration example of the daily report list table.

41:配送預定DB 41: Delivery Schedule DB

42:當日運行實績DB 42: Today's operation performance DB

43:過去運行實績DB 43: Past operation performance DB

44:日報DB 44: Daily DB

45:月報DB 45: Monthly DB

S11~S19:步驟 S11~S19: Steps

Claims (7)

一種駕駛評價裝置,係用於根據對運行車輛之各個車務人員的運行狀況進行檢測而獲得之運行記錄資料來評價各個車務人員的運行狀況,前述駕駛評價裝置係具備: 路徑取得部,係取得針對作為評價對象的車務人員之第一運行路徑資訊及第二運行路徑資訊; 識別符號賦予部,係比較前述第一運行路徑資訊與前述第二運行路徑資訊,當比較結果符合預定的條件時,將用來從評價對象中排除對應的特定的運行記錄資料之識別符號賦予至前述特定的運行記錄資料;及 評價值計算部,係根據前述識別符號從前述運行記錄資料中提取與前述第二運行路徑資訊相關的評價對象資料,並對所提取之前述評價對象資料依每位車務人員進行評價,並輸出匯總後之評價值。 A driving evaluation device is used to evaluate the operation status of each vehicle operator according to the operation record data obtained by detecting the operation status of each vehicle operator who runs the vehicle. The aforementioned driving evaluation device is provided with: The route obtaining unit obtains the first travel route information and the second travel route information for the vehicle operator who is the evaluation object; The identification code assigning part compares the first operation path information with the second operation path information, and when the comparison result meets the predetermined condition, assigns the identification code used to exclude the corresponding specific operation record data from the evaluation object to the identification code. the aforementioned specific operational log data; and The evaluation value calculation unit extracts the evaluation object data related to the second operation route information from the operation record data according to the identification symbol, and evaluates the extracted evaluation object data according to each vehicle operator, and outputs the output The aggregated evaluation value. 如請求項1所記載之駕駛評價裝置,其中前述識別符號賦予部係反映前述運行記錄資料所含之車輛資訊及道路類型中的至少其中之一的差異作為賦予前述識別符號之條件。The driving evaluation device according to claim 1, wherein the identification code assigning unit reflects at least one of the vehicle information and road type included in the operation record data as a condition for assigning the identification code. 如請求項1或2所記載之駕駛評價裝置,其中前述路徑取得部係從作為處理對象候選之第一運行記錄資料中取得前述第一運行路徑資訊,並從作為前述第一運行記錄資料之前的過去實績而記錄下的第二運行記錄資料、或是當日的配送預定中取得前述第二運行路徑資訊。The driving evaluation device according to claim 1 or 2, wherein the route obtaining unit obtains the first operation route information from the first operation log data as the candidate for processing, and obtains the first operation path information from the first operation log data before the first operation record data. The second operation route information is obtained from the second operation log data recorded in the past performance or the delivery schedule of the current day. 如請求項1或2所記載之駕駛評價裝置,其中前述評價值計算部係從前述運行記錄資料中,分別生成表示預定期間的實績之短期實績資料以及表示比前述短期實績資料還長期間的實績之長期實績資料,並且當在生成或是評價前述長期實績資料時將被賦予前述識別符號之前述運行記錄資料排除而匯總。The driving evaluation device according to claim 1 or 2, wherein the evaluation value calculation unit generates short-term performance data representing actual performance for a predetermined period and performance representing a period longer than the short-term performance data from the operation record data, respectively. The long-term performance data, and when generating or evaluating the above-mentioned long-term performance data, the above-mentioned operation record data assigned the above-mentioned identification symbols will be excluded and aggregated. 如請求項3所記載之駕駛評價裝置,其中前述評價值計算部係從前述運行記錄資料中,分別生成表示預定期間的實績之短期實績資料以及表示比前述短期實績資料還要長期間的實績之長期實績資料,且當生成或是評價前述長期實績資料時將被賦予前述識別符號之前述運行記錄資料排除而匯總。The driving evaluation device according to claim 3, wherein the evaluation value calculation unit generates, from the operation record data, short-term performance data representing actual performance for a predetermined period and short-term performance data representing performance for a period longer than the short-term performance data, respectively. Long-term performance data, and when generating or evaluating the above-mentioned long-term performance data, the above-mentioned operation record data with the above-mentioned identification symbols will be excluded and aggregated. 一種駕駛評價程式,係能夠由電腦執行,用以根據對運行車輛之各個車務人員的運行狀況進行檢測而得之運行記錄資料來評價各個車務人員的運行狀況,前述駕駛評價程式係包括下述程序: 取得針對作為評價對象的車務人員之第一運行路徑資訊及第二運行路徑資訊; 比較前述第一運行路徑資訊與前述第二運行路徑資訊,當比較結果符合預定的條件時,賦予用來從評價對象中排除對應的特定的運行記錄資料之識別符號;及 根據前述識別符號從前述運行記錄資料中提取與前述第二運行路徑資訊相關的評價對象資料,並對所提取之前述評價對象資料依每位車務人員進行評價,並輸出匯總後之評價值。 A driving evaluation program, which can be executed by a computer, is used to evaluate the operation status of each vehicle operator according to the operation record data obtained by detecting the operation status of each vehicle operator running the vehicle. The aforementioned driving evaluation program includes the following: described procedure: Obtain the first running route information and the second running route information for the vehicle operator as the evaluation object; Comparing the first operation path information with the second operation path information, when the comparison result meets a predetermined condition, assigning an identification symbol for excluding the corresponding specific operation record data from the evaluation object; and The evaluation object data related to the second operation path information is extracted from the operation record data according to the identification symbol, and the extracted evaluation object data is evaluated for each vehicle operator, and a summarized evaluation value is output. 一種報告資料,係基於如請求項1所記載之駕駛評價裝置所生成。A report data is generated based on the driving evaluation apparatus as described in claim 1.
TW110149246A 2021-01-29 2021-12-29 Driving evaluation device, driving evaluation method and driving evaluation program TWI820554B (en)

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