TW202217673A - Bus ride assist system and bus ride assist method - Google Patents

Bus ride assist system and bus ride assist method Download PDF

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TW202217673A
TW202217673A TW109137745A TW109137745A TW202217673A TW 202217673 A TW202217673 A TW 202217673A TW 109137745 A TW109137745 A TW 109137745A TW 109137745 A TW109137745 A TW 109137745A TW 202217673 A TW202217673 A TW 202217673A
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bus
reservation message
reservation
mobile device
server
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TW109137745A
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Chinese (zh)
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唐玄輝
張永儒
余能豪
謝維安
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國立臺灣科技大學
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Abstract

A bus ride assistance method includes: sending a reservation message via a mobile device; wherein the reservation message includes a boarding station selected by a visually impaired person. The reservation message is transmitted by a mobile device server to a car server to receive the reservation message and send the reservation message; and by a car machine installed on a bus to receive the reservation message. When the car machine is receiving the reservation message, and when the distance to the boarding station is less than the threshold of the number of stops or the threshold of distance, each will send out a reminder signal. After receiving the reservation message, the bus driver drove into the station and parked the front door at the waiting assistant guidance device for the visually impaired to board the bus.

Description

公車搭乘輔助系統及公車搭乘輔助方法Bus ride assistance system and bus ride assistance method

本發明是關於一種輔助系統,特別是關於一種適用於一公車的公車搭乘輔助系統及公車搭乘輔助方法。The present invention relates to an assistance system, in particular to a bus riding assistance system and a bus riding assistance method suitable for a bus.

如同大眾使用交通工具以滿足工作、就學、就醫、訪友、購物等活動,視障者也有同等需求,視障者外出大多依賴人員陪同。對於視障者而言,面對滿足就業、就醫等高頻率外出需求在其他大眾交通運輸網無法包覆的地方,公車常是成本最低又路線密佈的交通工具。但若視障者無法獨立搭乘公車,同時也無法負擔計程車、復康巴士等交通成本,等同失去自由出行的權利。Just as the public uses means of transportation to meet activities such as work, school, medical treatment, visiting friends, shopping, etc., the visually impaired also have the same needs, and most of the visually impaired rely on personnel to accompany them when they go out. For the visually impaired, in places where other public transportation networks cannot cover high-frequency travel needs such as employment and medical treatment, buses are often the lowest-cost means of transportation with dense routes. However, if the visually impaired cannot take the bus independently, and also cannot afford the transportation costs such as taxis and rehabilitation buses, they will lose the right to travel freely.

公車雖為視障者最大宗使用的公共傳輸工具,但需要事先主動招攬進站、停靠位置不一的特性,不僅造成視障者的不便,更可能在變動的環境中發生危險。例如,公車不是每站都停,乘客需要在站牌像招攔計程車一樣揮手,讓公車司機知道此站牌有乘客要上車。即使公車進站也沒有準確的停靠定點,對於無法辨識來向公車路線、甚至摸著公車找車門的視障者來說,公車是個難度很高,就算搭乘公車經驗豐富,也常發生危險的交通工具。Although the bus is the most commonly used public transportation tool for the visually impaired, it needs to proactively solicit entry and stop positions in advance, which will not only cause inconvenience to the visually impaired, but may also be dangerous in a changing environment. For example, the bus does not stop at every stop, and passengers need to wave at the stop sign like a taxi to let the bus driver know that there are passengers at the stop sign to get on the bus. Even if the bus enters the station, there is no accurate stop point. For the visually impaired who cannot identify the route of the bus, or even touch the bus to find the door, the bus is very difficult. Even if the bus is experienced, it is often dangerous. .

過去視障者在搭乘大眾運輸工具前,會受定向師的教導,了解如何抵達固定站點及如何表達乘車需求。其中表達乘車意願的方式為透過舉牌,然而,此方式容易受環境因素影響,例如夜晚或下雨天,公車司機的視野受到影響,也會讓舉牌的效果較差。此外,視障者內心也希望用較低調的方式表達乘車需求,亦即不希望在舉牌時透露自身為視障者的身分。In the past, before taking public transportation, the visually impaired would be taught by a orientee how to get to a fixed station and how to express their needs. Among them, the way to express the willingness to take a bus is to raise a placard. However, this method is easily affected by environmental factors, such as night or rainy days, the vision of the bus driver is affected, and the effect of placard raising is poor. In addition, visually impaired people also hope to express their needs for rides in a low-key way, that is, they do not want to reveal their identity as visually impaired when they hold a placard.

因此,如何讓視障者低調且安全的表達乘車意願給公車司機,已成為本領域需解決的問題之一。Therefore, how to let the visually impaired express their willingness to ride to the bus driver in a low-key and safe manner has become one of the problems to be solved in this field.

為了解決上述的問題,本揭露內容之一態樣提供了一種公車搭乘輔助系統。公車搭乘輔助系統包含一行動裝置、一行動裝置伺服器、一車機伺服器、一車機及一候車輔助引導裝置(候車區)。行動裝置用以發送一預約訊息;其中,預約訊息包含一視障者選擇的一搭乘站。行動裝置伺服器及車機伺服器用以接收預約訊息,並傳送預約訊息。車機設置於一公車上,車機用以接收預約訊息,車機分別於接收預約訊息當下,及距離搭乘站小於一站數門檻值或一距離門檻值時,各發出一提示訊號。公車司機於接收預約訊息後,行駛進站並將前門停靠於候車輔助引導裝置,供視障者上車。In order to solve the above problems, one aspect of the present disclosure provides a bus riding assistance system. The bus ride assistance system includes a mobile device, a mobile device server, a car machine server, a car machine and a waiting aid guide device (waiting area). The mobile device is used for sending a reservation message, wherein the reservation message includes a boarding station selected by a visually impaired person. The mobile device server and the vehicle server are used for receiving the reservation message and sending the reservation message. The car machine is installed on a bus, and the car machine is used to receive the reservation message. The car machine respectively sends out a prompt signal when it receives the reservation message, and when the distance from the boarding station is less than a stop threshold or a distance threshold. After receiving the reservation information, the bus driver will drive into the station and park the front door at the waiting aid guide device for the visually impaired to get on the bus.

本發明之又一態樣係於提供一種公車搭乘輔助方法,包含:藉由一行動裝置發送一預約訊息;其中,預約訊息包含一視障者選擇的一搭乘站;藉由一車機伺服器接收預約訊息,並傳送預約訊息;以及藉由設置於一公車上的一車機以接收預約訊息,當車機距離搭乘站小於一站數門檻值或一距離門檻值時,發出一提示訊號。Another aspect of the present invention is to provide a bus boarding assistance method, comprising: sending a reservation message through a mobile device; wherein the reservation message includes a boarding station selected by a visually impaired person; Receive the reservation message, and transmit the reservation message; and receive the reservation message through a car machine set on a bus, when the car machine is less than a stop threshold or a distance threshold, a prompt signal is issued.

因此,公車搭乘輔助系統及公車搭乘輔助方法能讓視障者低調且安全的表達乘車意願給公車司機,其中提示預約訊息的方式包含視障者透過行動裝置傳送預約訊息依序至行動裝置伺服器及車機伺服器,車機伺服器再將預約訊息傳送給對應的車機,由於每台公車上的車機都搭載GPS系統,公車本身可得知自己與每一站的距離,亦可以傳送GPS位置給行控中心伺服器,行控中心伺服器依據多台公車的GPS位置促使車機伺服器進行車輛的調動,而當車機提示系統收到預約訊息時,車機可以同時分別於接收預約訊息當下,及距離搭乘站小於一站數門檻值或一距離門檻值時,分別發送第一及第二次提示訊號至顯示器、播音裝置及燈光裝置,使此些裝置提示司機,讓司機得知車機伺服器接收到預約訊息。其中,紅色閃爍燈光可以增加預約資訊的提示性,簡短文字訊息可以方便司機快速得知資訊,提示音能確保司機能專注路況,回饋按鍵可以提供客運公司及團隊對於服務的掌握程度,藉此能讓公車司機得知預約資訊,並能夠在適當時機被提示視障者的乘車站。Therefore, the bus ride assistance system and the bus ride assistance method enable the visually impaired to express their willingness to ride to the bus driver in a low-key and safe manner. The method of prompting the reservation message includes the visually impaired person sending the reservation message through the mobile device to the mobile device server in sequence. The car machine server and the car machine server, and the car machine server will send the reservation message to the corresponding car machine. Since the car machine on each bus is equipped with a GPS system, the bus itself can know the distance between itself and each station, and can also Send the GPS position to the travel control center server, the travel control center server prompts the car machine server to move the vehicle according to the GPS positions of multiple buses, and when the car machine prompts the system to receive the reservation message, the car machine can simultaneously When receiving the reservation message, and when the distance from the boarding station is less than the one-stop threshold or a distance threshold, send the first and second reminder signals to the display, broadcasting device and lighting device respectively, so that these devices remind the driver and let the driver It is learned that the car machine server has received the reservation message. Among them, the red flashing light can increase the reminder of the reservation information, the short text message can facilitate the driver to quickly get the information, the prompt sound can ensure that the driver can focus on the road conditions, and the feedback button can provide the passenger company and the team's grasp of the service. Let the bus driver know the reservation information and be reminded of the bus stop for the visually impaired at the appropriate time.

公車搭乘輔助系統及公車搭乘輔助方法可針對非每站停靠的公車系統、公車亭地形差異大的環境限制,提供一個軟硬體整合的公車預約流程,供視障者藉由行動裝置的報讀或特殊的設計界面,以得知公車動態,並發送預約訊息以預約公車,司機也能即時接收預約訊息,使得被預約的公車與視障者得以在公車亭的候車區會面,完成視障者的接乘服務。The bus ride assistance system and the bus ride assistance method can provide a software and hardware integrated bus reservation process for the visually impaired to register through mobile devices for the environmental constraints of the bus system that does not stop at each stop and the bus booths with large terrain differences. Or a special design interface to know the bus dynamics, and send a reservation message to reserve a bus, and the driver can also receive the reservation message in real time, so that the reserved bus and the visually impaired can meet in the waiting area of the bus booth. pick-up service.

以下說明係為完成發明的較佳實現方式,其目的在於描述本發明的基本精神,但並不用以限定本發明。實際的發明內容必須參考之後的權利要求範圍。The following descriptions are preferred implementations for completing the invention, and are intended to describe the basic spirit of the invention, but are not intended to limit the invention. Reference must be made to the scope of the following claims for the actual inventive content.

必須了解的是,使用於本說明書中的”包含”、”包括”等詞,係用以表示存在特定的技術特徵、數值、方法步驟、作業處理、元件以及/或組件,但並不排除可加上更多的技術特徵、數值、方法步驟、作業處理、元件、組件,或以上的任意組合。It must be understood that words such as "comprising" and "including" used in this specification are used to indicate the existence of specific technical features, values, method steps, operation processes, elements and/or components, but do not exclude possible Plus more technical features, values, method steps, job processes, elements, components, or any combination of the above.

於權利要求中使用如”第一”、"第二"、"第三"等詞係用來修飾權利要求中的元件,並非用來表示之間具有優先權順序,先行關係,或者是一個元件先於另一個元件,或者是執行方法步驟時的時間先後順序,僅用來區別具有相同名字的元件。The use of words such as "first", "second", "third", etc. in the claims is used to modify the elements in the claims, and is not used to indicate that there is a priority order, antecedent relationship, or an element between them Prior to another element, or chronological order in which method steps are performed, is only used to distinguish elements with the same name.

請參照第1~2圖,第1圖係依照本發明一實施例繪示公車搭乘輔助系統100之方塊圖。第2圖係依照本發明一實施例繪示公車搭乘輔助方法200之流程圖。如第1圖所示,公車搭乘輔助系統100包含一行動裝置10、一車機伺服器20及一車機30。於一實施例中,公車預約系統100更包含一行控中心伺服器40。Please refer to FIGS. 1-2. FIG. 1 is a block diagram illustrating a bus riding assistance system 100 according to an embodiment of the present invention. FIG. 2 is a flowchart illustrating a bus riding assistance method 200 according to an embodiment of the present invention. As shown in FIG. 1 , the bus riding assistance system 100 includes a mobile device 10 , a vehicle server 20 and a vehicle 30 . In one embodiment, the bus reservation system 100 further includes a one-line control center server 40 .

於一實施例中,行動裝置10例如為手機、平板…等可攜式通訊電子裝置。行動裝置10中可安裝一應用程式,此應用程式可以支援語音操作或特殊的介面設計,特殊的介面設計例如:卡片式區塊放大要呈現的內容(例如公車代碼、方向、行經站牌…等等)、由上而下的順序排列多個卡片式區塊、應用藍、黃、黑、白等對比色呈現卡片式區塊。另外,語音操作則由上而下的報讀卡片式區塊的文字內容,讓視障者(包含弱視者、色弱者)得以選擇並預約公車。In one embodiment, the mobile device 10 is a portable communication electronic device such as a mobile phone, a tablet, etc., for example. An application program can be installed in the mobile device 10, and this application program can support voice operation or special interface design, such as: a card block enlarges the content to be displayed (such as bus code, direction, passing stop sign, etc. etc.), arrange multiple card-style blocks in order from top to bottom, and use contrasting colors such as blue, yellow, black, and white to present the card-style blocks. In addition, the voice operation reads the text content of the card block from top to bottom, allowing the visually impaired (including the visually impaired and the color-impaired) to select and reserve a bus.

於一實施例中,車機伺服器20可以是車機廠商(車機伺服器非公車業者所屬,台北市有立皓、寶祿兩間廠商)的伺服器,車機伺服器20透過內網連接所屬車行公車上的車機30。In one embodiment, the vehicle server 20 may be a server of a vehicle manufacturer (the vehicle server is not owned by the bus manufacturer, there are two manufacturers in Taipei City, Lihao and Baolu). Connect to the car machine 30 on the bus of your own car dealership.

於一實施例中,車機30中包含通訊裝置(未繪示)、處理器(未繪示)、顯示器31、播音裝置32、燈光裝置33及/或回饋按鍵34。於一實施例中,車機30放置於公車司機伸手可觸及的範圍內。In one embodiment, the vehicle machine 30 includes a communication device (not shown), a processor (not shown), a display 31 , a broadcasting device 32 , a lighting device 33 and/or a feedback button 34 . In one embodiment, the vehicle 30 is placed within the reach of the bus driver.

於一實施例中,通訊裝置可以被實施為例如為Wi-Fi裝置、3G(第三代行動通訊技術,3rd-Generation)通訊裝置、4G通訊裝置(第四代行動通訊技術,4th-Generation)或5G通訊裝置(第五代行動通訊技術,5th-Generation)。In one embodiment, the communication device may be implemented as, for example, a Wi-Fi device, a 3G (3rd generation mobile communication technology, 3rd-Generation) communication device, a 4G communication device (4th generation mobile communication technology, 4th-Generation) Or 5G communication device (5th generation mobile communication technology, 5th-Generation).

於一實施例中,處理器可以被實施為例如為微控制單元(microcontroller)、微處理器(microprocessor)、數位訊號處理器(digital signal processor)、特殊應用積體電路(application specific integrated circuit,ASIC)或一邏輯電路。In one embodiment, the processor may be implemented as, for example, a microcontroller, a microprocessor, a digital signal processor, an application specific integrated circuit (ASIC) ) or a logic circuit.

於一實施例中,顯示器31可以是一般僅能顯示畫面的螢幕或是一觸控式顯示器。In one embodiment, the display 31 may be a screen that can only display images or a touch-sensitive display.

於一實施例中,播音裝置32例如為喇叭、耳機或擴音器。In one embodiment, the broadcasting device 32 is, for example, a speaker, an earphone or a loudspeaker.

於一實施例中,燈光裝置33可以是一發光二極體(Light-emitting diode,LED) 。In one embodiment, the lighting device 33 may be a light-emitting diode (LED).

於一實施例中,回饋按鍵34可以是一實體按鈕,當回饋按鈕被按壓,會產生一按鈕按壓訊號,處理器將按鈕按壓訊號由通訊裝置傳送出去。In one embodiment, the feedback button 34 may be a physical button. When the feedback button is pressed, a button pressing signal is generated, and the processor transmits the button pressing signal from the communication device.

於一實施例中,行控中心伺服器40例如為台北市公運處系統的伺服器,行控中心伺服器40可以接收並整合所有公車的全球定位系統(Global Positioning System,GPS)所發出的位置訊息。於一實施例中,行控中心伺服器40可以依據多台公車的GPS位置促使車機伺服器進行車輛的調動。In one embodiment, the travel control center server 40 is, for example, a server of the Taipei City Public Transport Office system, and the travel control center server 40 can receive and integrate the global positioning system (Global Positioning System, GPS) sent by all buses. location information. In one embodiment, the travel control center server 40 may prompt the vehicle-machine server to move the vehicle according to the GPS positions of the plurality of buses.

於一實施例中,車機30透過通訊裝置將全球定位系統定位資訊傳送給行控中心伺服器40。於一實施例中,行控中心伺服器40將車機30的全球定位系統定位資訊及公車動態資訊(公車動態資訊例如,車機30已抵達湖光市場站或是車機30將於下一站抵達捷運東湖站)傳給行動裝置10及車機伺服器20。In one embodiment, the vehicle 30 transmits the GPS positioning information to the travel control center server 40 through the communication device. In one embodiment, the travel control center server 40 stores the GPS positioning information of the vehicle 30 and the bus dynamic information (for example, the vehicle 30 has arrived at Huguang Market Station or the vehicle 30 will be next station arrives at MRT Donghu Station) to the mobile device 10 and the vehicle server 20 .

於一實施例中,公車搭乘輔助方法200可以由公車搭乘輔助系統100中的元素實現之。In one embodiment, the bus ride assistance method 200 may be implemented by elements in the bus ride assistance system 100 .

於步驟210中,藉由一行動裝置10發送一預約訊息;其中,預約訊息包含一視障者選擇的一搭乘站。In step 210, a reservation message is sent by a mobile device 10, wherein the reservation message includes a boarding station selected by a visually impaired person.

於一實施例中,視障者端操作行動裝置10所發出直至車機、司機的預約訊息只有上車站點;下車站點的「預約」其實可以被更精準的定義為「提醒」,是行動裝置10內根據行控中心伺服器40中所儲存的此公車的動態所發出給視障者個人的提醒,並未通過車機伺服器、車機及/或司機。In one embodiment, the appointment message sent by the visually impaired terminal operating the mobile device 10 to the vehicle machine and driver is only at the boarding station; the “reservation” at the alighting station can actually be more precisely defined as a “reminder”, which is an action The reminder to the visually impaired individual based on the bus dynamics stored in the travel control center server 40 in the device 10 does not pass through the vehicle machine server, the vehicle machine and/or the driver.

於一實施例中,視障者可透過行動裝置10(應用語音及/或搭配特殊的介面設計)選擇搭乘站及下車站,預約訊息包含一搭乘站。於一實施例中,下車提醒與連通車機之預約訊息無關。In one embodiment, the visually impaired can select a boarding station and a get-off station through the mobile device 10 (using voice and/or with a special interface design), and the reservation information includes a boarding station. In one embodiment, the alighting reminder has nothing to do with the reservation message connected to the vehicle.

於一實施例中,行動裝置10接收來自行控中心伺服器40的全球定位系統定位資訊,依據全球定位系統定位資訊以選擇公車,並取得公車的一動態資訊或發送預約訊息。於一實施例中,候車區與預約訊息無關,僅是設置於公車站、視障者方便追跡用的離線候車定點。舉例而言,司機端接收到的預約訊息是「捷運公館站有視障者搭乘」,此預約訊息包含上車站點的資訊。In one embodiment, the mobile device 10 receives the GPS positioning information from the travel control center server 40 , selects a bus according to the GPS positioning information, and obtains a dynamic information of the bus or sends a reservation message. In one embodiment, the waiting area has nothing to do with the reservation information, and is only an offline waiting point set at a bus station and for the visually impaired to facilitate tracing. For example, the reservation message received by the driver is "Ride for the visually impaired at Gongguan Station of the MRT", and this reservation message includes the information of the boarding station.

於一實施例中,行控中心伺服器40接收來自車機30所發出的一全球定位系統定位資訊,並將全球定位系統定位資訊傳送到車機伺服器20。藉此,公車調度員可以監控被預約的公車的動態,假設被預約的公車已經過站(視障者選擇的搭乘站),則行動裝置伺服器會發出一詢問訊息(註:詢問訊息為「是否搭上棕9南京幹線?」可點選「已上車」、「錯過公車」或「取消預約」。若點選「已上車」則引導至設定下車提醒,點選「錯過公車」則引導至預約下一班公車)到行動裝置10。In one embodiment, the travel control center server 40 receives a GPS positioning information sent from the vehicle 30 , and transmits the GPS positioning information to the vehicle server 20 . In this way, the bus dispatcher can monitor the status of the reserved bus. Assuming that the reserved bus has passed the station (the boarding station selected by the visually impaired), the mobile device server will send an inquiry message (Note: the inquiry message is " Do you want to take the Brown 9 Nanjing Route?" You can click "Arrived on the bus", "Missed the bus" or "Cancel reservation". Guided to book the next bus) to the mobile device 10.

於一實施例中,行動裝置伺服器通訊耦接於行動裝置10,行動裝置伺服器用以接收及傳遞使用者於行動裝置10之一資訊操作行為。資訊操作行為例如查詢公車動態、設定常用路線等等。In one embodiment, the mobile device server is communicatively coupled to the mobile device 10 , and the mobile device server is used for receiving and transmitting an information operation behavior of the user on the mobile device 10 . Information operation behaviors, such as querying bus dynamics, setting common routes, etc.

於步驟220中,藉由一車機伺服器20接收預約訊息,並傳送預約訊息。In step 220, an on-board server 20 receives the reservation message and transmits the reservation message.

於一實施例中,當車機伺服器20接收預約訊息,且判斷公車調度正常時,車機伺服器20依據全球定位系統定位資訊傳送一預約結果至行動裝置10。預約結果包含一是否預約成功訊息、一公車代碼、一動態資訊或一公車抵達搭乘站時間,預約結果例如:公車棕9,正行經方濟中學站,預計將於10分鐘後抵達湖光市場站(視障者選擇的搭乘站)。In one embodiment, when the on-board server 20 receives the reservation message and determines that the bus schedule is normal, the on-board server 20 transmits a reservation result to the mobile device 10 according to the GPS positioning information. The reservation result includes a message of whether the reservation is successful, a bus code, a dynamic information or a bus arrival time. The reservation result is for example: bus Zong 9, which is going to Fangji Middle School Station, and is expected to arrive at Huguang Market Station in 10 minutes. (Pick-up station selected by the visually impaired).

於步驟230中,藉由設置於一公車上的一車機30以接收預約訊息,車機30分別於接收預約訊息當下,及距離搭乘站小於一站數門檻值或一距離門檻值時,各發出一提示訊號,公車司機於接收預約訊息後,行駛搭乘站並將前門停靠於候車輔助引導裝置,供視障者上車。In step 230, a car machine 30 installed on a bus receives the reservation message. When the car machine 30 receives the reservation message, and when the distance from the boarding station is less than a stop threshold or a distance threshold, each A reminder signal is issued. After receiving the reservation message, the bus driver will drive to the boarding station and park the front door at the waiting aid guidance device for the visually impaired to get on the bus.

於一實施例中,候車引導裝置是一候車區。換言之,候車區用以協助司機停靠及視障者執行上車之候車引導裝置,設置於一公車站內。In one embodiment, the waiting guide device is a waiting area. In other words, the waiting area is used to assist the driver to stop and the visually impaired to execute the waiting guidance device for getting on the bus, and is installed in a bus stop.

於一實施例中,車機30透過一播音裝置34發出一提示音、一顯示器30顯示一文字訊息或一燈光裝置33發出一閃爍燈號,以呈現提示訊號。In one embodiment, the vehicle 30 emits a prompt sound through a broadcasting device 34 , a display 30 displays a text message, or a lighting device 33 emits a flashing light signal to present the prompt signal.

於一實施例中,車機30的司機看到提示訊號後,可按下回饋按鍵34,當回饋按鈕30被按壓,會產生一按鈕按壓訊號,車機30將按鈕按壓訊號傳送到車機伺服器20。In one embodiment, the driver of the vehicle 30 can press the feedback button 34 after seeing the prompt signal. When the feedback button 30 is pressed, a button pressing signal will be generated, and the vehicle 30 will transmit the button pressing signal to the vehicle servo. device 20.

於一實施例中,當顯示器30為觸控式顯示器時,車機30的司機看到提示訊號後,司機可按下觸控式顯示器上顯示的“收到”按鈕圖示(icon),車機30將按鈕按壓訊號傳送到車機伺服器20。In one embodiment, when the display 30 is a touch-sensitive display, after the driver of the vehicle 30 sees the prompt signal, the driver can press the "receive" button icon displayed on the touch-sensitive display, and the vehicle The machine 30 transmits the button pressing signal to the car machine server 20 .

請參照第3~8圖,第3~8圖係依照本發明一實施例繪示公車搭乘輔助系統100的使用情境之示意圖。Please refer to FIGS. 3 to 8 . FIGS. 3 to 8 are schematic diagrams illustrating usage scenarios of the bus riding assistance system 100 according to an embodiment of the present invention.

於第3圖中,視障者追跡至公車站的候車區WA站定。In Figure 3, the visually impaired tracked down to the waiting area WA of the bus stop.

於一實施例中,行動裝置10中的應用程式透過音訊或卡片式區塊以引導視障者至公車站的候車區WA。候車區WA的設置可以讓公車司機進站前,就能看到有視障者準備搭乘。In one embodiment, the application in the mobile device 10 guides the visually impaired to the waiting area WA of the bus station through audio or card blocks. The setting of the waiting area WA allows the bus driver to see the visually impaired ready to board before the bus driver enters the station.

於第4圖中,視障者使用行動裝置10中的應用程式預約特定公車,若車機伺服器確實接收預約訊息,則會回傳「預約成功」之通知予行動裝置。車機30會接收來自車機伺服器20的預約訊息,第一次預約訊息包含「收到」之按鈕圖示,司機可透過車機30按下回饋按鍵34或是觸控式顯示器上顯示的「收到」按鈕圖示,方便服務營運團隊及調度員紀錄司機接收訊息狀況。於一實施例中,行動裝置10可由行控中心伺服器40收到公車動態資訊。In Figure 4, a visually impaired person uses the application program in the mobile device 10 to reserve a specific bus. If the car-machine server does receive the reservation message, it will return a notification of "reservation successful" to the mobile device. The car machine 30 will receive the reservation message from the car machine server 20. The first reservation message includes a button icon of "received". The driver can press the feedback button 34 through the car machine 30 or the message displayed on the touch-sensitive display. The icon of the "Received" button is convenient for the service operation team and dispatcher to record the status of the driver's receipt of messages. In one embodiment, the mobile device 10 can receive the bus dynamic information from the travel control center server 40 .

於一實施例中,手機端「預約成功」之判定在於預約訊息確實傳輸到車機伺服器,後續預約訊息有否傳至車機上發出共兩次提示、司機有否於第一次提示按鈕確認收到,皆不影響預約成功之判定。原因在於司機不一定有空回應預約,但經測試大多數會注意到預約提示、或會在候車區即時接乘視障者,接乘的成功率與司機是否按鈕回饋無相關。In one embodiment, the determination of "successful reservation" on the mobile terminal is that the reservation message is indeed transmitted to the vehicle server, whether the subsequent reservation information is transmitted to the vehicle to issue a total of two reminders, and whether the driver presses the first reminder button. Confirmation of receipt will not affect the determination of the success of the reservation. The reason is that the driver may not be available to respond to the reservation, but after testing, most of them will notice the reservation prompt, or will pick up the visually impaired immediately in the waiting area.

於第5圖中,當車機30接收來自車機伺服器20的預約訊息時,車機30透過播音裝置32發出提示音、顯示器31顯示文字訊息及/或燈光裝置33發出閃爍燈號,以呈現提示訊號。In Fig. 5, when the car machine 30 receives the reservation message from the car machine server 20, the car machine 30 sends out a prompt sound through the broadcasting device 32, the display 31 displays a text message, and/or the lighting device 33 emits a flashing light signal to A notification signal is displayed.

於一實施例中,提示訊號可以呈現多次,例如先呈現一第一提示訊號,經過一段時間後,再呈現一第二提示訊號。舉例而言,當車機30接收到預約訊息後,觸發第一提示訊號,並於車機30與下車站小於一站數門檻值(例如為3站)或小於一距離門檻值(例如為100公尺)時,觸發第二提示訊號。In one embodiment, the prompt signal can be presented multiple times, for example, a first prompt signal is presented first, and after a period of time, a second prompt signal is presented. For example, when the car machine 30 receives the reservation message, the first prompt signal is triggered, and the number of stops between the car machine 30 and the alighting station is less than a threshold of the number of stops (for example, 3 stops) or less than a distance threshold (for example, 100 meters), trigger the second prompt signal.

於一實施例中,第一提示訊號可以促使顯示器31持續顯示1~2分鐘的一文字訊息,於司機按鈕回饋後停止。文字訊息包含視障者的搭乘站,文案為「XXX站有視障者搭乘」。In one embodiment, the first prompt signal can prompt the display 31 to continuously display a text message for 1-2 minutes, and stop after the driver pushes back the feedback. The text message includes the boarding station for the visually impaired, and the text reads "There are visually impaired passengers at XXX station".

於一實施例中,第一提示訊號可以使用8比特(bit)電子音形式進行製作,以利在公車上以播音裝置32(如廣播器)播放。第一提示訊號的目的為幫助司機意識到有視障乘客預約,並了解預約內容。在發出第一提示訊號時,公車開到實際接乘的站點仍需一段時間,故第一提示訊號會避免過於強烈,避免影響司機注意力,第一提示訊號聲為短時長(約2秒)。In one embodiment, the first prompt signal can be produced in the form of 8-bit electronic sound, so as to be played by the broadcasting device 32 (such as a broadcaster) on the bus. The purpose of the first reminder signal is to help the driver realize that the visually impaired passenger is making an appointment and understand the content of the appointment. When the first reminder signal is issued, it will still take some time for the bus to reach the actual pick-up station. Therefore, the first reminder signal will be avoided to be too strong to avoid affecting the driver's attention. The first reminder signal will sound for a short time (about 2 Second).

於一實施例中,第一提示訊號促使燈光裝置33閃爍紅色燈號,並持續閃爍直至司機按鈕回饋,以增加預約資訊的提示性。In one embodiment, the first prompt signal prompts the lighting device 33 to flash a red light, and the light continues to flash until the driver pushes the button for feedback, so as to increase the promptness of the reservation information.

接著,司機可以透過車機30按下回饋按鍵34或是觸控式顯示器上顯示的“收到”按鈕圖示,代表預約成功,車機30將預約成功資訊傳給車機伺服器20,車機伺服器20再將預約成功資訊傳給行動裝置10。Then, the driver can press the feedback button 34 through the car machine 30 or the "receive" button icon displayed on the touch-sensitive display, which means the reservation is successful. The car machine 30 transmits the reservation success information to the car machine server 20. The mobile server 20 then transmits the reservation success information to the mobile device 10 .

於一實施例中,於車機30與下車站小於一站數門檻值(例如為3站)或小於一距離門檻值(例如為100公尺)時,觸發一第二提示訊號。In one embodiment, a second prompt signal is triggered when the vehicle 30 and the disembarking station are less than a stop threshold (eg, 3 stops) or less than a distance threshold (eg, 100 meters).

於一實施例中,第二提示訊號的目的為提示司機下一站(或小於一站數門檻值或小於一距離門檻值)就要接乘視障者,以避免司機忘記。因為停靠在即,所需的提示會較強烈,第二提示訊號可以使用8比特電子音形式進行製作,以利在公車上以播音裝置32(如廣播器)播放,第二提示訊號並與第一提示訊號明顯不同,以快速吸引司機的注意力,設計重點以長時程(約4~5秒)、高頻率、悅耳明亮的旋律等元素。In one embodiment, the purpose of the second prompt signal is to prompt the driver to pick up the visually impaired at the next stop (or less than a threshold of one stop or less than a threshold of distance), so as to avoid the driver from forgetting. Because the required prompt will be stronger, the second prompt signal can be produced in the form of 8-bit electronic sound, so as to be played on the bus by the broadcasting device 32 (such as a broadcaster), and the second prompt signal and the first prompt signal The prompt signals are obviously different to quickly attract the driver's attention. The design focuses on elements such as long-term (about 4~5 seconds), high frequency, and pleasant and bright melody.

於一實施例中,當燈光裝置33收到第二提示訊號時,燈光裝置33閃爍紅色燈號,以增加預約資訊的提示性。In one embodiment, when the lighting device 33 receives the second prompt signal, the lighting device 33 flashes a red light to increase the promptness of the reservation information.

於一實施例中,由於每台公車上都搭載GPS系統,公車本身可得知自己與每一站的距離。於一實施例中,GPS系統可整合在車機30內或其他車載裝置中。In one embodiment, since each bus is equipped with a GPS system, the bus itself can know the distance between itself and each station. In one embodiment, the GPS system can be integrated in the vehicle 30 or other vehicle-mounted devices.

於第6圖中,當被預約的公車即將進搭乘站時,司機再次透過車機30發出一即將進站訊息到車機伺服器20,車機伺服器20再將即將進站訊息傳送到行動裝置10。視障者可藉由行動裝置10得知被預約的公車即將進搭乘站,並準備上車。於一實施例中,司機進站時將公車前門停靠於候車區WA。In Fig. 6, when the reserved bus is about to enter the boarding station, the driver sends an incoming stop message to the car machine server 20 through the car machine 30 again, and the car machine server 20 then transmits the incoming stop message to the action. device 10. The visually impaired can use the mobile device 10 to know that the reserved bus is about to enter the boarding station and is ready to get on the bus. In one embodiment, the driver parks the front door of the bus in the waiting area WA when he enters the station.

於第7圖中,當視障者上車後,可透過行動裝置10設定下車站點或是得知當前行徑站點,行動裝置10提供視障者即時追蹤公車動態。In Figure 7, after the visually impaired gets on the bus, the mobile device 10 can set the alighting station or learn the current travel station. The mobile device 10 provides the visually impaired person to track the bus dynamics in real time.

於一實施例中,由於公車上的GPS系統可以傳送GPS位置給行控中心伺服器40,行控中心伺服器40可以依據GPS位置傳送公車動態資訊到行動裝置10,因此行動裝置10可提供視障者即時追蹤公車動態。In one embodiment, since the GPS system on the bus can transmit the GPS position to the travel control center server 40, the travel control center server 40 can transmit the bus dynamic information to the mobile device 10 according to the GPS position, so the mobile device 10 can provide video information. Disabled people can track the bus dynamics in real time.

於一實施例中,視障者可以在公車行駛中,透過行動裝置10修改下車站。行動裝置10會將修改的下車站與行控中心伺服器40的公車動態比對,以在行動裝置10上即時顯示倒數站數,提醒視障者下車。In one embodiment, the visually impaired can use the mobile device 10 to modify the alighting station while the bus is running. The mobile device 10 will dynamically compare the modified alighting station with the bus in the travel control center server 40, so as to display the countdown stop on the mobile device 10 in real time to remind the visually impaired to get off the bus.

於第8圖中,公車抵達下車站時,公車司機將公車前門停靠於候車區WA,讓視障者順利下車。In Figure 8, when the bus arrives at the alighting station, the bus driver stops the front door of the bus in the waiting area WA, so that the visually impaired can get off the bus smoothly.

於一實施例中,視障者下車的方式同前段所述,下車提醒僅透過行控中心伺服器40的公車動態提醒倒數站數,資訊並未傳至車機伺服器20及車機30。In one embodiment, the method for the visually impaired to get off the bus is the same as that described in the previous paragraph, and the alighting reminder is only through the bus dynamic reminder of the bus control center server 40 to remind the countdown stop, and the information is not transmitted to the vehicle server 20 and the vehicle 30 .

由上述可知,視障者可以透過行動裝置10預約上車、得知預約公車的動態資訊、確認上車、預約下車及/或下車提醒。It can be seen from the above that the visually impaired person can make a reservation to get on the bus, learn the dynamic information of the reserved bus, confirm getting on the bus, make a reservation for getting off and/or get off the bus through the mobile device 10 .

因此,公車搭乘輔助系統及公車搭乘輔助方法能讓視障者低調且安全的表達乘車意願給公車司機,其中提示預約訊息的方式包含視障者透過行動裝置傳送預約訊息給車機伺服器,車機伺服器再將預約訊息傳送給對應的車機,由於每台公車上都搭載GPS系統,公車本身可得知自己與每一站的距離,亦可以傳送GPS位置給行控中心伺服器,行控中心伺服器依據多台公車的GPS位置促使車機伺服器進行車輛的調動,而當車機提示系統收到預約訊息時,車機可以依序發送第一及第二提示訊號至顯示器、播音裝置及燈光裝置,使此些裝置提示司機,讓司機得知車機伺服器接收到預約訊息。其中,紅色閃爍燈光可以增加預約資訊的提示性,簡短文字訊息可以方便司機快速得知資訊,提示音能確保司機能專注路況,回饋按鍵可以提供客運公司及團隊對於服務的掌握程度,藉此能讓公車司機得知預約資訊,並能夠在適當時機被提示視障者的乘車站。Therefore, the bus ride assistance system and the bus ride assistance method allow the visually impaired to express their willingness to ride to the bus driver in a low-key and safe manner. The method of prompting the reservation message includes the visually impaired person sending the reservation message to the bus machine server through a mobile device. The car machine server then sends the reservation message to the corresponding car machine. Since each bus is equipped with a GPS system, the bus itself can know the distance between itself and each station, and can also send the GPS position to the travel control center server. The travel control center server prompts the car-machine server to move the vehicle according to the GPS positions of multiple buses, and when the car-machine prompting system receives the reservation message, the car-machine can send the first and second prompt signals to the display, Broadcasting device and lighting device, so that these devices remind the driver, let the driver know that the car machine server has received the reservation message. Among them, the red flashing light can increase the reminder of the reservation information, the short text message can facilitate the driver to quickly get the information, the prompt sound can ensure that the driver can focus on the road conditions, and the feedback button can provide the passenger company and the team's grasp of the service. Let the bus driver know the reservation information and be reminded of the bus stop for the visually impaired at the appropriate time.

公車搭乘輔助系統及公車搭乘輔助方法可針對非每站停靠的公車系統、公車亭地形差異大的環境限制,提供一個軟硬體整合的公車預約流程,供視障者藉由行動裝置的報讀或特殊的設計界面,以得知公車動態,並發送預約訊息以預約公車,司機也能即時接收預約訊息,使得被預約的公車與視障者得以在公車亭的候車區會面,完成視障者的接乘服務。The bus ride assistance system and the bus ride assistance method can provide a software and hardware integrated bus reservation process for the visually impaired to register through mobile devices for the environmental constraints of the bus system that does not stop at each stop and the bus booths with large terrain differences. Or a special design interface to know the bus dynamics, and send a reservation message to reserve a bus, and the driver can also receive the reservation message in real time, so that the reserved bus and the visually impaired can meet in the waiting area of the bus booth. pick-up service.

本發明之方法,或特定型態或其部份,可以以程式碼的型態存在。程式碼可以包含於實體媒體,如軟碟、光碟片、硬碟、或是任何其他機器可讀取(如電腦可讀取)儲存媒體,亦或不限於外在形式之電腦程式產品,其中,當程式碼被機器,如電腦載入且執行時,此機器變成用以參與本發明之裝置。程式碼也可以透過一些傳送媒體,如電線或電纜、光纖、或是任何傳輸型態進行傳送,其中,當程式碼被機器,如電腦接收、載入且執行時,此機器變成用以參與本發明之裝置。當在一般用途處理單元實作時,程式碼結合處理單元提供一操作類似於應用特定邏輯電路之獨特裝置。The methods of the present invention, or specific versions or portions thereof, may exist in the form of code. The code may be contained in physical media, such as floppy disks, optical discs, hard disks, or any other machine-readable (such as computer-readable) storage media, or not limited to external forms of computer program products, where, When the code is loaded and executed by a machine, such as a computer, the machine becomes a device for participating in the present invention. The code may also be transmitted through some transmission medium, such as wire or cable, optical fiber, or any type of transmission, wherein when the code is received, loaded and executed by a machine, such as a computer, the machine becomes used to participate in this document. invented device. When implemented on a general-purpose processing unit, the code combines with the processing unit to provide a unique device that operates similarly to application-specific logic circuits.

雖然本發明已以實施方式揭露如上,然其並非用以限定本發明,任何熟習此技藝者,在不脫離本發明之精神和範圍內,當可作各種之更動與潤飾,因此本發明之保護範圍當視後附之申請專利範圍所界定者為準。Although the present invention has been disclosed in the above embodiments, it is not intended to limit the present invention. Anyone skilled in the art can make various changes and modifications without departing from the spirit and scope of the present invention. Therefore, the protection of the present invention The scope shall be determined by the scope of the appended patent application.

100:公車搭乘輔助系統 10:行動裝置 20:車機伺服器 30:車機 31:顯示器 32:播音裝置 33:燈光裝置 34:回饋按鍵 200:公車搭乘輔助方法 210~230:步驟 WA:候車區 100: Bus ride assistance system 10: Mobile Devices 20: Car-machine server 30: car machine 31: Display 32: Broadcaster 33: Lighting Installation 34: Feedback button 200: Bus ride assistance methods 210~230: Steps WA: waiting area

第1圖係依照本發明一實施例繪示公車搭乘輔助系統之方塊圖。 第2圖係依照本發明一實施例繪示公車搭乘輔助方法之流程圖。 第3圖係依照本發明一實施例繪示公車搭乘輔助系統的使用情境之示意圖。 第4圖係依照本發明一實施例繪示公車搭乘輔助系統的使用情境之示意圖。 第5圖係依照本發明一實施例繪示公車搭乘輔助系統的使用情境之示意圖。 第6圖係依照本發明一實施例繪示公車搭乘輔助系統的使用情境之示意圖。 第7圖係依照本發明一實施例繪示公車搭乘輔助系統的使用情境之示意圖。 第8圖係依照本發明一實施例繪示公車搭乘輔助系統的使用情境之示意圖。 FIG. 1 is a block diagram illustrating a bus riding assistance system according to an embodiment of the present invention. FIG. 2 is a flowchart illustrating a method for assisting bus riding according to an embodiment of the present invention. FIG. 3 is a schematic diagram illustrating a usage situation of the bus riding assistance system according to an embodiment of the present invention. FIG. 4 is a schematic diagram illustrating a usage situation of the bus riding assistance system according to an embodiment of the present invention. FIG. 5 is a schematic diagram illustrating a usage situation of the bus riding assistance system according to an embodiment of the present invention. FIG. 6 is a schematic diagram illustrating a usage situation of the bus riding assistance system according to an embodiment of the present invention. FIG. 7 is a schematic diagram illustrating a usage situation of the bus riding assistance system according to an embodiment of the present invention. FIG. 8 is a schematic diagram illustrating a usage situation of the bus riding assistance system according to an embodiment of the present invention.

200:公車搭乘輔助方法 200: Bus ride assistance methods

210~230:步驟 210~230: Steps

Claims (11)

一種公車搭乘輔助系統,包含: 一行動裝置,用以發送一預約訊息;其中,該預約訊息包含一視障者選擇的一搭乘站; 一行動裝置伺服器,用以接收及傳遞使用者於該行動裝置之一資訊操作行為,並用以傳遞該預約訊息; 一車機伺服器,用以接收該預約訊息,並傳送該預約訊息;以及 一車機,設置於一公車上,該車機用以接收該預約訊息,當該車機距離該搭乘站小於一站數門檻值或一距離門檻值時,發出一提示訊號。 A bus ride assistance system comprising: a mobile device for sending a reservation message, wherein the reservation message includes a boarding station selected by a visually impaired person; a mobile device server for receiving and transmitting the information operation behavior of the user on the mobile device, and for transmitting the reservation message; an on-board server for receiving the reservation message and transmitting the reservation message; and A car machine is arranged on a bus, the car machine is used for receiving the reservation message, and when the car machine is less than a stop threshold value or a distance threshold value from the boarding station, a prompt signal is issued. 如請求項1之公車搭乘輔助系統,更包含: 一候車區,用以協助司機停靠及視障者執行上車之候車引導裝置,設置於一公車站內。 For example, the bus ride assistance system of claim 1, also includes: A waiting area, which is used to assist the driver to stop and the visually impaired to execute the waiting guidance device to get on the bus, is installed in a bus stop. 如請求項1之公車搭乘輔助系統,更包含: 一行控中心伺服器,用以接收來自該車機所發出的一全球定位系統(Global Positioning System,GPS)定位資訊,並將該全球定位系統定位資訊傳送到該車機伺服器。 For example, the bus ride assistance system of claim 1, also includes: The one-line control center server is used for receiving a global positioning system (Global Positioning System, GPS) positioning information sent from the vehicle and sending the GPS positioning information to the vehicle server. 如請求項2之公車搭乘輔助系統,其中,該行動裝置伺服器依據該全球定位系統定位資訊傳送一預約結果至該行動裝置;該預約結果包含一動態資訊或一公車抵達搭乘站時間。The bus boarding assistance system of claim 2, wherein the mobile device server transmits a reservation result to the mobile device according to the GPS positioning information; the reservation result includes a dynamic information or a bus arrival time at a boarding station. 如請求項2之公車搭乘輔助系統,其中,該行動裝置接收來自該行控中心伺服器的該全球定位系統定位資訊,依據該全球定位系統定位資訊以選擇該公車,並取得該公車的一動態資訊或發送該預約訊息。The bus riding assistance system of claim 2, wherein the mobile device receives the GPS positioning information from the travel control center server, selects the bus according to the GPS positioning information, and obtains a dynamic information of the bus information or send the appointment message. 如請求項1之公車搭乘輔助系統,其中該車機透過一播音裝置發出一提示音、一顯示器顯示一文字訊息或一燈光裝置發出一閃爍燈號,以呈現該提示訊號。The bus riding assistance system as claimed in claim 1, wherein the vehicle machine emits a prompt sound through a broadcasting device, a display displays a text message, or a lighting device emits a flashing light signal to present the prompt signal. 一種公車搭乘輔助方法,包含: 藉由一行動裝置發送一預約訊息;其中,該預約訊息包含一視障者選擇的一搭乘站; 藉由一車機伺服器接收該預約訊息,並傳送該預約訊息;以及 藉由設置於一公車上的一車機以接收該預約訊息,當該車機距離該搭乘站小於一站數門檻值或一距離門檻值時,發出一提示訊號。 A bus ride assistance method comprising: Sending a reservation message through a mobile device; wherein, the reservation message includes a boarding station selected by a visually impaired person; receiving the reservation message by an on-board server, and transmitting the reservation message; and A car machine installed on a bus receives the reservation message, and when the car machine is less than a stop threshold value or a distance threshold value from the boarding station, a prompt signal is issued. 如請求項7之公車搭乘輔助方法,更包含: 藉由一行控中心伺服器接收來自該車機所發出的一全球定位系統(Global Positioning System,GPS)定位資訊,並將該全球定位系統定位資訊傳送到該車機伺服器。 For example, the bus boarding assistance method of claim 7, further includes: A global positioning system (Global Positioning System, GPS) positioning information sent from the vehicle is received by the one-line control center server, and the GPS positioning information is transmitted to the vehicle server. 如請求項7之公車搭乘輔助方法,更包含: 藉由該車機伺服器依據該全球定位系統定位資訊傳送一預約結果至該行動裝置; 其中,該預約結果包含一動態資訊或一公車抵達搭乘站時間。 For example, the bus boarding assistance method of claim 7, further includes: sending a reservation result to the mobile device by the vehicle server according to the GPS positioning information; Wherein, the reservation result includes a dynamic information or a bus arrival time at a boarding station. 如請求項7之公車搭乘輔助方法,更包含: 藉由該行動裝置接收來自該行控中心伺服器的該全球定位系統定位資訊,依據該全球定位系統定位資訊以選擇該公車,並取得該公車的一動態資訊或發送該預約訊息; 其中,該預約訊息更包含一候車區位置。 For example, the bus boarding assistance method of claim 7, further includes: Receive the GPS positioning information from the travel control center server through the mobile device, select the bus according to the GPS positioning information, and obtain a dynamic information of the bus or send the reservation message; The reservation message further includes a location of a waiting area. 如請求項7之公車搭乘輔助方法,更包含: 藉由該車機透過一播音裝置發出一提示音、一顯示器顯示一文字訊息或一燈光裝置發出一閃爍燈號,以呈現該提示訊號。 For example, the bus boarding assistance method of claim 7, further includes: The prompt signal is presented by the vehicle machine sending out a prompt sound through a broadcasting device, a display displaying a text message, or a lighting device sending a flashing light signal.
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