TW202215380A - System, method and application product for self-service fueling - Google Patents

System, method and application product for self-service fueling Download PDF

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TW202215380A
TW202215380A TW109134500A TW109134500A TW202215380A TW 202215380 A TW202215380 A TW 202215380A TW 109134500 A TW109134500 A TW 109134500A TW 109134500 A TW109134500 A TW 109134500A TW 202215380 A TW202215380 A TW 202215380A
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refueling
user
self
service
notification
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TW109134500A
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TWI798590B (en
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余致緯
呂旺燊
葉靜儒
劉宜庭
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大聲公行動股份有限公司
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The present disclosure provides a system and a method for self-service fueling, which comprises a terminal computer system; a fueling apparatus communicating with the terminal computer system; and a server apparatus communicating with a user equipment of a user and the terminal computer system, wherein the server apparatus acquires station information of a gas station and user-related information of the user, and, after receiving a confirm fueling message from the user equipment, sending a fueling request to the terminal computer system, and wherein the terminal computer system unlock the fueling apparatus in response to the fueling request so as to facilitate the self-service fueling.

Description

用於自助加油之系統、方法及應用程式產品System, method and application product for self-service refueling

本發明係關於一種用於供車輛加油之加油系統及方法,且更具體言之係關於一種使用者可自行加油之自助加油系統及方法。The present invention relates to a refueling system and method for refueling a vehicle, and more particularly, to a self-service refueling system and method in which users can refuel themselves.

現行多數車輛之行駛皆需要汽油或柴油作為燃料。市面上多數加油站採用人工加油之方式,由加油站之職員替車輛之使用者進行加油,因此,人事費用成為加油站營運上相當大的成本。 為解決加油站人事成本偏高之問題,若干加油站已部分採用自助加油之方案,供車輛之使用者自行操作加油設備以進行加油。然而,傳統自助加油之方案需額外增設數種機台,額外增設數種機台之設置成本偏高,且維修及保養該等機台也將不定期產生額外的成本負擔,而不利於加油站之營運。此外,額外增設之數種機台對於自助加油的使用者而言往往不易操作或使用上不便利,因而降低使用者使用自助加油設備的意願。 因此,如何減少使用不必要之額外機台以降低加油站之營運成本,及如何使得自助加油的操作更為便利以增加使用者之使用意願,為本領域亟需解決之問題。 Most of the current vehicles require gasoline or diesel as fuel. Most of the gas stations on the market use manual refueling, and the staff of the gas station refuel for the users of the vehicle. Therefore, the personnel cost has become a considerable cost in the operation of the gas station. In order to solve the problem of high personnel costs in gas stations, some gas stations have partially adopted self-service refueling solutions for vehicle users to operate refueling equipment for refueling. However, the traditional self-service refueling solution needs to add several additional machines, and the installation cost of adding several additional machines is relatively high, and the repair and maintenance of these machines will also generate additional cost burdens from time to time, which is not conducive to gas stations. operation. In addition, several additional machines are often difficult to operate or inconvenient for users of self-service refueling, thus reducing the user's willingness to use the self-service refueling equipment. Therefore, how to reduce the use of unnecessary extra machines to reduce the operating cost of the gas station, and how to make the operation of self-service refueling more convenient to increase the user's willingness to use, are urgent problems to be solved in the art.

本發明提出一種自助加油系統,其包含:一終端電腦設備;一加油設備,其與該終端電腦設備通聯;及一伺服器設備,其與一使用者之一使用者設備及該終端電腦設備通聯;其中該伺服器設備獲得一加油站之場站資料及該使用者之使用者相關資料,且在自該使用者設備接收一確認加油之信息後發送一加油請求至該終端電腦設備,該終端電腦設備回應於該加油請求而對該加油設備進行解鎖,以便允許一車輛進行自助加油。 本發明提出一種自助加油之方法,其包含:獲得一加油站之場站資料一使用者之使用者相關資料;獲得來自該使用者之一使用者設備的一確認加油之信息;及在獲得該場站資料、該使用者相關資料及該確認加油之信息後,發送一加油請求至一終端電腦設備,以對一加油設備進行解鎖,以便允許一車輛進行自助加油。 本發明提出一種用於自助加油之應用程式產品,其包含:一輸入介面,可用以輸入使用者相關資料;及一顯示介面,其可顯示:一確認加油選項;一進行加油訊息;一狀態變更訊息;及一結束加油訊息,其中該確認加油選項經選取後該應用程式產品向一伺服器設備發送一確認加油之信息。 The present invention provides a self-service refueling system, which includes: a terminal computer device; a refueling device, which is in communication with the terminal computer device; and a server device, which is in communication with a user device of a user and the terminal computer device. ; wherein the server device obtains the site information of a gas station and the user-related information of the user, and sends a refueling request to the terminal computer device after receiving a refueling confirmation message from the user device, and the terminal The computer device unlocks the fueling device in response to the fueling request to allow self-service fueling of a vehicle. The present invention provides a method for self-service refueling, which includes: obtaining site data of a gas station, a user-related data of a user; obtaining a refueling confirmation information from a user equipment of the user; After the station information, the relevant information of the user and the information of confirming the refueling, a refueling request is sent to a terminal computer device to unlock a refueling device so as to allow a vehicle to perform self-service refueling. The present invention provides an application product for self-service refueling, which includes: an input interface, which can be used to input user-related information; and a display interface, which can display: a confirmation refueling option; a refueling message; a state change message; and an end refueling message, wherein the application product sends a refueling confirmation message to a server device after the confirmation refueling option is selected.

圖1是展示具備自助加油功能的一加油系統100之一實施例之示意圖。如圖1所示,該加油系統100包含一加油設備101、一終端電腦設備102、一自助加油機103、及一自助繳費機104。 該加油設備101係加油站所常設之通常由加油站員工所操作之已知加油設備。該終端電腦設備102亦係加油站所常設,用以與加油設備101通聯以控制該加油設備101或接收來自該加油設備101之資訊。在一些實施例中,該終端電腦設備102可為一銷售點(Point of Sale, POS)系統。 該自助加油機103及該自助繳費機104係加油站為了額外提供自助加油服務所增設之機台。該自助繳費機104與自助加油機103連線,因此,該自助繳費機104可連線控制該自助加油機103,而該自助加油機103亦可將資訊傳送至該自助繳費機104。 該自助繳費機104通常可提供使用者一或多種付款方式,因此該自助繳費機104可包含讀卡機、收鈔/驗鈔機、電子支付讀取裝置等繳費模組,視加油站欲提供哪些支付功能而定。 根據圖1,自助加油使用者使用時,使用者可透過該自助繳費機104設定所欲使用的支付方式、所欲加油的油種、油量、及/或金額,藉由使用該自助繳費機104啟動自助加油流程後,該自助繳費機104指示該自助加油機103進行解鎖,以便使用者可取出對應的自助加油機103的油槍來進行自助加油。當使用者完成自助加油並掛回油槍後,該自助加油機103會將已加油的油種、油量、及/或金額之相關資訊傳送至該自助繳費機104,以供使用者進行確認及支付費用。 然而,使用上述自助加油系統仍存在許多問題。首先,為了提供自助加油之服務,除現有之加油設備及終端電腦設備之外,加油站還需額外增設該自助加油機及該自助繳費機,增設之自助加油機及自助繳費機通常偏高(市場上自助加油機及自助繳費機之單機價格通常在數十萬台幣),增設此等機台會造成加油站營運上巨大的成本增加。再者,在裝設自助加油機時,有時會需要動用地底工程更改加油站之地底結構,其工程費工耗時且公安要求極為嚴格。更甚者,自助繳費機亦需時常進行維修或維護,例如,自助繳費機內之讀卡機常因使用而損耗,而每次讀卡機發生異常時皆易造成使用者無法進行支付,而加油站於每次異常時都需要立即進行維修。更甚者,自助繳費機通常提供紙本明細及發票,需要人力定期補充明細及發票所用之紙張;有些自助繳費機提供現金繳費及找零的功能,需要人力定期補充機台內的鈔票或零錢,上述問題均造成額外之人力負擔。 再者,對於自助加油使用者而言,在進入加油站之加油島格後,使用者必須主動至自助繳費機前進行操作,才能開始自助加油的流程,對使用者而言,開始自助加油的流程在操作上並不方便。並且,由於在不同加油站之自助加油機裝設位置亦不相同,有時會造成使用者需在自助繳費機與自助加油機間多次移動或長距離移動,或需多次於兩者間交替操作,或需等待自助繳費機回應或發票收據等之列印,造成使用者之不便。並且,各加油站現有之自助繳費機之機型或配置可能均不相同,且操作上亦不簡便,使用者在每次進入不同加油站時都必須重新適應不同自助繳費機之操作,且每次使用自助繳費機都需重新做輸入及設定,對使用者而言極為不便且費時。如此,不但造成使用者之不便與每位使用者操作時間增加,對加油站而言亦降低其單位時間所能接收之來客量,降低加油站的服務效率及收益。 圖2展示根據本發明之一些實施例的一自助加油系統200之示意圖。在本發明之一些實施例中,該自助加油系統200包含一加油設備201、一終端電腦設備202、及一伺服器設備203。在本發明之一些實施例中,該自助加油系統200更包含一影像裝置204。根據本發明之一些實施例,該影像裝置204為可選用的(optional)。 該加油設備201可包含數個油槍用以提供不同油品,且針對不同油槍設有鎖定/解鎖裝置。該終端電腦設備202用以與加油設備201通聯以控制該加油設備201或接收來自該加油設備201之資訊。在本發明之一些實施例中,該終端電腦設備202可為一銷售點(Point of Sale, POS)系統。 該伺服器設備203與該終端電腦設備202可以各種有線或無線之方式進行連接。在本發明之一些實施例中,該伺服器設備203與該終端電腦設備202係透過無線網路進行連接。該伺服器設備203與該影像裝置204亦可以各種有線或無線之方式進行連接。在本發明之一些實施例中,該伺服器設備203與該影像裝置204係透過無線網路進行連接。在本發明之一些實施例中,該伺服器設備203位於加油站之場站之外。 在本發明之一些實施例中,該影像裝置204包括一影像擷取模組(未圖式)。在本發明之一些實施例中,該影像裝置204更包括一影像辨識模組(未圖式)。在本發明之一些實施例中,該伺服器設備203亦可包括一影像辨識模組(未圖式)。該伺服器設備203或該影像裝置204通常為第三方之自助加油服務提供者所提供,然在某些情況下,亦可能為加油站營運方本身所設置。在本發明之一些實施例中,該影像裝置204位於加油站之場站之內。 在本發明之一些實施例中,該伺服器設備203可與自助加油使用者(或車主)之使用者設備205通聯以進行自助加油。該使用者設備205可包括一手機、一平板電腦、一筆記型電腦、一穿戴式電子裝置或其他行動電子裝置。 根據圖2,在本發明之一些實施例中,自助加油使用者之車輛進入具有該自助加油系統200之加油站後,該伺服器設備203會基於來自該影像裝置204之資訊及來自使用者設備205之一確認加油之信息而發送一加油請求至該終端電腦設備202,該終端電腦設備202回應於該加油請求而對該加油設備201進行解鎖,以便自助加油使用者自行操作該加油設備201以允許該車輛進行自助加油。 詳細來說,在自助加油使用者之車輛進入具有該自助加油系統200之加油站後,該影像裝置204之該影像擷取模組會擷取該車輛及該車輛之車牌之影像。在該影像裝置204更包括一影像辨識模組之情況下,該影像裝置204之該影像辨識模組會對所擷取之影像進行辨識,並將所擷取之影像的一辨識結果傳送至該伺服器設備203。或者,在該伺服器設備203包括一影像辨識模組之情況下,該影像裝置204亦可將所擷取之影像直接傳送至該伺服器設備203,而由該伺服器設備203之該影像辨識模組對該影像裝置204所擷取之影像進行辨識,並產生一辨識結果以獲取使用者相關資料。該伺服器設備203針對該辨識結果進行判斷,並將一確認請求發送至自助加油使用者之使用者設備205。回應於該確認請求,該自助加油使用者之使用者設備205可發送一確認加油之信息至該伺服器設備203。在自該使用者設備205接收該確認加油之信息後,該伺服器設備203發送一加油請求至該終端電腦設備202,該終端電腦設備202回應於該加油請求而對該加油設備201進行解鎖,以便自助加油使用者自行操作該加油設備201以允許該車輛進行自助加油。 根據圖2,在本發明之一些實施例中,自助加油使用者之車輛進入具有該自助加油系統200之加油站後,在(1)該影像裝置204並未擷取或無法擷取影像、或(2)該影像裝置204已擷取影像但並未辨識或無法辨識該影像或辨識失敗、或(3)該影像裝置204無法將所擷取之影像及/或辨識結果傳送至該伺服器設備203、或(4)不存在該影像裝置204之情況下,該伺服器設備203可基於來自自助加油使用者之一使用者設備205之資訊而發送一加油請求至該終端電腦設備202,該終端電腦設備202回應於該加油請求而對該加油設備201進行解鎖,以便自助加油使用者自行操作該加油設備201以允許該車輛進行自助加油。在此等實施例中,在自助加油使用者之車輛進入具有該自助加油系統200之加油站後,自助加油使用者可利用該使用者設備205取得加油站的場站資料並將該場站資料傳送至該伺服器設備203,亦可利用該使用者設備205將車輛之車牌資訊傳送至該伺服器設備203。 根據本發明之一些實施例,自助加油使用者可利用該使用者設備205,透過與加油站進行近場通訊(Near-field communication, NFC)、掃描加油站之二維條碼或四維條碼(QR-Code)、或手動輸入等方式來取得加油站的場站資料,並透過得到的場站資料而傳送一進場紀錄至該伺服器設備203。 根據本發明之一些實施例,自助加油使用者可利用該使用者設備205手動輸入使用者相關資料,並將該使用者相關資料傳送至該伺服器設備203。根據本發明之一些實施例,使用者相關資料包括會員資料。根據本發明之一些實施例,會員資料包括使用者基本資料、使用者之車輛之車牌號碼、使用者使用紀錄、使用者加油油種、使用者偏好、及使用者付款方式之至少一者。根據本發明之一些實施例,該自助加油使用者亦可利用該使用者設備205將其他資訊傳送至該伺服器設備203。根據本發明之一些實施例,該使用者設備205係利用一應用程式(Application, APP)透過有線或無線傳輸之方式將使用者相關資料傳送至該伺服器設備203。 在該伺服器設備203獲得該場站資料及該使用者相關資料後,對該場站資料及該使用者進行判斷,並將一確認請求發送至自助加油使用者之使用者設備205。回應於該確認請求,該自助加油使用者之使用者設備205可發送一確認加油之信息至該伺服器設備203。在自該使用者設備205接收該確認加油之信息後,該伺服器設備203發送一加油請求至該終端電腦設備202,該終端電腦設備202回應於該加油請求而對該加油設備201進行解鎖,以便自助加油使用者自行操作該加油設備201以對該車輛進行自助加油。 圖3是根據本發明之一些實施例的一自助加油之方法之流程圖。 如圖3所示,首先,自助加油使用者之車輛進入具有該自助加油系統200之加油站(步驟301)。接著,伺服器設備203獲得加油站的場站資料及使用者相關資料(步驟302)。接著,該伺服器設備203基於所獲得之場站資料及使用者相關資料,對自助加油使用者之使用者設備205發出一確認請求(步驟303)。接著,使用者判斷是否同意該確認請求(步驟304),若不同意,則自助加油中止(步驟305);若同意,則透過該使用者設備205發送一確認加油之信息至該伺服器設備203(步驟306)。接著,在自該使用者設備205接收該確認加油之信息後,該伺服器設備203發送一加油請求至該終端電腦設備202(步驟307)。接著,該終端電腦設備202回應於該加油請求而對該加油設備201進行解鎖(步驟308),以便進行自助加油(步驟309)。接著,在自助加油完成後,自助加油結束(步驟310)。 圖4展示根據本發明之一些實施例的自助加油之方法之循序圖。 如圖4所示,根據本發明之一些實施例,自助加油使用者之車輛進入具有本發明之自助加油系統200之加油站後,影像裝置204會擷取該車輛及該車輛之車牌之影像,判斷車輛停止且辨識出對應的車牌號碼。影像裝置204並將一辨識結果傳送至該伺服器設備203,且將場站資料亦傳送至該伺服器設備203,以建立一進場紀錄。該伺服器設備203於檢查是否可以啟用自助加油後,若可以啟用,則針對該辨識結果進行判斷,並將一確認請求發送至自助加油使用者之使用者設備205。其中針對該辨識結果進行判斷包括:透過車牌找到對應的使用者、判斷該使用者是否為會員、判斷使用者之付款資格等,且其中將一確認請求發送至自助加油使用者之使用者設備205包括發出車輛進場通知以通知使用者目前車輛已進入自助加油場地。 接著,如圖4所示,在使用者設備205收到該確認請求後,該使用者設備205向該伺服器設備203發送一確認加油之信息。在本發明之一些實施例中,該確認加油之信息包含一授權付款信息,其包括透過選取付款方式,作預先授權(圈存)之動作。回應於該授權付款信息,該伺服器設備203可透過一支付平台跟銀行或金融機構作事先授權。支付平台會將授權成功之信息通知該伺服器設備203。回應於該授權成功之信息,該伺服器設備203可通知使用者授權成功,此時使用者設備205上可顯示一狀態訊息,包括顯示「自助加油開始」或其他類似之訊息。並將一加油請求發送至該終端電腦設備202,以通知該終端電腦設備202解鎖油槍。加油請求可包含使用者加油油種,且該終端電腦設備依據該使用者加油油種來解鎖一特定油槍。接著,該終端電腦設備202可回應於該加油請求而發出一確認回應(ack)給該伺服器設備203。並且,該終端電腦設備202可回應於該加油請求而對該加油設備201發送一解鎖信號至該加油設備201以對其油槍進行解鎖,並在解鎖油槍後發送一已解鎖通知給該伺服器設備203,以回覆解鎖狀態給該伺服器設備203。接著,回應於該已解鎖通知,該伺服器設備203可發出一確認回應(ack)給該終端電腦設備202,並發送一可加油訊息至該使用者設備205,以通知使用者目前油槍已解鎖可以取油槍,此時使用者設備205上可顯示一狀態訊息,包括顯示「油槍已解鎖」或其他類似之訊息。 接著,在使用者取出油槍後,在加油設備201偵測到取出油槍後,加油設備201可向該終端電腦設備202通知已取槍。回應於該已取槍之通知,該終端電腦設備202可發送一開始加油通知至該伺服器設備203。回應於該開始加油通知,該伺服器設備203可發出一確認回應(ack)給該終端電腦設備202,並發送一狀態變更訊息給該使用者設備205,通知使用者目前油槍已被取用。隨後,加油設備201偵測到油量變更,加油設備201可向該終端電腦設備202通知油量變更。回應於該油量變更之通知,該終端電腦設備202發送一進行加油通知至該伺服器設備203,以通知該伺服器設備203目前之油種、加油量、及加油金額或其他訊息。回應於該進行加油通知,該伺服器設備203可發出一確認回應(ack)給該終端電腦設備202,並發送一狀態變更訊息給該使用者設備205,通知使用者目前之油種、加油量、及加油金額。隨著加油持續進行,該伺服器設備203可在加油進行之期間內的一或多個時間點持續發送一或多個狀態變更訊息給該使用者設備205,而使用者設備205上可對應地持續顯示一或多個狀態訊息,包括顯示「持續更新加油量/加油金額」或其他類似之訊息。 接著,在使用者掛回油槍後,在加油設備201偵測到掛回油槍後,加油設備201可向該終端電腦設備202通知已掛槍。回應於該已掛槍之通知,該終端電腦設備202可發送一結束加油通知至該伺服器設備203。回應於該結束加油通知,該伺服器設備203可發出一確認回應(ack)給該終端電腦設備202,並發送一狀態變更訊息給該使用者設備205,告知使用者目前油槍已掛回、加油結束、加油量、及加油金額或其他訊息,此時使用者設備205上可顯示一狀態訊息,包括顯示「加油完成,付款中…」或其他類似之訊息。並且,加油設備201可結算加油之油種、加油量、及加油金額,並向該終端電腦設備202通知結算。回應於該結算之通知,該終端電腦設備202可透過最後的結算金額去計算使用者需付多少金額,發送一結算及請款通知至該伺服器設備203,以通知該伺服器設備203結算金額及需向使用者請款之金額。回應於該結算及請款通知,該伺服器設備203可發出一確認回應(ack)給該終端電腦設備202,並向支付平台作請款,其中請款之金額小於或等於預先授權之授權金額。支付平台於支付該請款之金額後,通知該伺服器設備203已請款成功。回應於已請款成功之通知,該伺服器設備203發送一訂單結帳成功訊息給該使用者設備205,通知使用者付款完成並顯示訂單資訊,使用者設備205上可對應地顯示一狀態訊息,包括顯示「加油訂單」或其他類似之訊息。到此,可視為自助加油結束。 圖5展示根據本發明之一些實施例的自助加油之方法之循序圖。 圖5與圖4之差異之處在於,圖5中,在自助加油使用者之車輛進入具有該自助加油系統200之加油站後,有下列情況之一或多者:(1)該影像裝置204並未擷取或無法擷取影像、(2)該影像裝置204已擷取影像但並未辨識或無法辨識該影像或辨識失敗、(3)該影像裝置204無法將所擷取之影像及/或辨識結果傳送至該伺服器設備203、或(4)不存在該影像裝置204。在上述情形下,該伺服器設備203無法自該影像裝置204獲得場站資料及/或使用者相關資料。 因此,圖5中,在自助加油使用者之車輛進入具有該自助加油系統200之加油站後,該伺服器設備203自使用者設備205獲得加油站的場站資料,亦可自使用者設備205獲得使用者相關資料。根據本發明之一些實施例,該使用者設備205可利用一應用程式(Application, APP)透過有線或無線傳輸之方式將使用者相關資料傳送至該伺服器設備203。根據本發明圖5之實施例,自助加油使用者可利用該使用者設備205,透過與加油站進行近場通訊(Near-field communication, NFC)、掃描加油站之二維條碼或四維條碼(QR-Code)、或手動輸入等方式來取得加油站的場站資料,並透過得到的場站資料而傳送一進場紀錄至該伺服器設備203。該伺服器設備203於檢查是否可以啟用自助加油後,若可以啟用,則針對該場站資料及該使用者相關資料進行判斷,並將一確認請求發送至自助加油使用者之使用者設備205。其中針對該使用者相關資料進行判斷包括:透過包括例如車牌號碼之使用者相關資料找到對應的使用者、判斷該使用者是否為會員、判斷使用者之付款資格等,且其中將一確認請求發送至自助加油使用者之使用者設備205包括發出車輛進場通知以通知使用者目前車輛已進入自助加油場地。 本發明之一些實施例更提供一種可安裝於使用者設備205上的應用程式產品。應用程式產品包含:一輸入介面及一顯示介面。輸入介面可用以輸入加油站之場站資料及使用者相關資料之至少一者,顯示介面可顯示一確認加油選項。當使用者選取該確認加油選項經選取後該應用程式產品向一伺服器設備發送一確認加油之信息。該顯示介面更可顯示一進行加油訊息、一狀態變更訊息及一結束加油訊息,以即時通知使用者開始加油、加油進度、結束加油並進行付款等訊息。 由上述內容可知,本發明所提出之自助加油之系統及方法,其無須於加油站內額外增設自助加油機台及自助繳費機台,可以有效降低提供自助加油之硬體設置之成本支出。再者,由於無須於加油站內額外增設自助加油機台及自助繳費機,自無須維修或維護之必要,因而可大量地降低加油站自助加油服務之人事費用及整體營運成本。本發明利用加油站現有的常設加油機台與終端電腦設備(POS系統),透過本發明之伺服器設備之利用,藉由將伺服器設備與加油站現有的終端電腦設備通聯,可直接將自助加油之服務及行動支付方式導入,而由於該伺服器設備通常可由第三方之服務提供者所提供,且僅需一組伺服器設備便可與多個加油站之終端電腦設備連線,不需於多個加油站內架設多個機台,因此,不但無須增加加油站的營運成本,對第三方之服務提供者而言亦是最經濟且有效的服務提供方式。 此外,對於自助加油使用者而言,本發明提供諸多優點。舉例而言,傳統自助加油情況中,在使用者進入加油站之加油島格後,使用者必須主動至自助繳費機前進行操作,才能開始自助加油的流程,對使用者而言,開始自助加油的流程在操作上並不方便。並且,傳統自助加油在不同加油站之自助加油機裝設位置亦不相同,有時會造成使用者需在自助繳費機與自助加油機間多次移動或長距離移動,或需多次於兩者間交替操作,造成使用者之不便;本發明中可透過使用影像裝置對車輛之車牌進行辨識,而使終端電腦設備能夠主動向使用者之使用者設備(例如手機)發送通知,從而可開始自助加油的流程,因而簡化使用者開始自助加油的流程之操作,對使用者來說更加省時省力。並且,本發明中,使用者僅需於加油站之自助加油機前直接操作其使用者設備(例如手機),使用者無須在加油站多次移動或交互操作不同之機台。再者,各加油站現有之自助繳費機之機型或配置可能均不相同,且操作上亦不簡便,使用者在每次進入不同加油站時都必須重新適應不同自助繳費機之操作,且每次使用自助繳費機都需重新選擇付款方式、輸入統一編號、設定發票載具等步驟,對使用者而言極為不便且費時;本發明中使用者僅需於其使用者設備(例如手機)之應用程式中設定一次,之後再次使用應用程式進行自助加油時均可省略上述步驟,對使用者而言更為簡便且省時省力。並且,現有之自助加油在使用者結束加油後,使用者尚須回到自助繳費機前操作並等待發票及收據之列印等,額外花費車主之時間;本發明中使用者僅需在結束加油掛回油槍後,即可在其使用者設備(例如手機)上收到消費明細或發票等,便可直接離去,大幅減少使用者之等待時間。此外,由於本發明可簡化並加速使用者於加油站內自助加油之流程,每一位使用者在自助加油站內的停留時間亦會縮短,對加油站而言亦可於單位時間內接收更多客人,提升加油站的服務效率及收益。 綜上所述,本發明提出之方案對於使用者、加油站營運者、及第三方自助加油服務提供者而言,均為成本最低且效益最高之方案。 在前文說明書中,已參考本發明之特定例示性實施例描述本發明。然而,將顯而易見,在不脫離如隨附申請專利範圍中所陳述之本發明之更廣泛精神及範疇之情況下,可對其作出各種修改及改變。因此,本說明書及圖式應被視為一闡釋性含義而非一限制性含義。 FIG. 1 is a schematic diagram showing an embodiment of a refueling system 100 with self-service refueling function. As shown in FIG. 1 , the refueling system 100 includes a refueling device 101 , a terminal computer device 102 , a self-service refueling machine 103 , and a self-service payment machine 104 . The refueling device 101 is a known refueling device that is permanently installed at a gas station and is usually operated by gas station employees. The terminal computer equipment 102 is also permanently installed in the gas station, and is used for communicating with the gas filling equipment 101 to control the gas filling equipment 101 or receive information from the gas filling equipment 101 . In some embodiments, the terminal computer device 102 may be a point of sale (POS) system. The self-service refueling machine 103 and the self-service payment machine 104 are machines added by the gas station to provide additional self-service refueling services. The self-service payment machine 104 is connected to the self-service gas machine 103 , so the self-service payment machine 104 can connect and control the self-service gas machine 103 , and the self-service gas machine 103 can also transmit information to the self-service payment machine 104 . The self-service payment machine 104 can usually provide users with one or more payment methods. Therefore, the self-service payment machine 104 may include payment modules such as a card reader, a banknote receiving/checking machine, and an electronic payment reading device, depending on the gas station to provide which payment functions are available. According to FIG. 1 , when the self-service refueling user uses, the user can set the desired payment method, the oil type, oil quantity, and/or amount to be used through the self-service payment machine 104 , and then use the self-service payment machine 104 . 104 After starting the self-service refueling process, the self-service payment machine 104 instructs the self-service refueling machine 103 to unlock, so that the user can take out the corresponding oil gun of the self-service refueling machine 103 for self-service refueling. When the user completes self-service refueling and hangs the oil gun back, the self-service fuel dispenser 103 will transmit the information about the type of oil, oil quantity, and/or amount that has been refueled to the self-service payment machine 104 for the user to confirm. and payment of fees. However, there are still many problems with using the above self-service refueling system. First of all, in order to provide self-service refueling services, in addition to the existing refueling equipment and terminal computer equipment, the gas station also needs to add the self-service refueling machine and the self-service payment machine. The added self-service refueling machine and self-service payment machine are usually on the high side ( The single-machine price of self-service gas machines and self-service payment machines on the market is usually in the hundreds of thousands of Taiwan dollars). Furthermore, when installing a self-service gas dispenser, it is sometimes necessary to use underground works to change the underground structure of the gas station, which is labor-intensive and time-consuming and the requirements of public security are extremely strict. What's more, self-service payment machines also need to be repaired or maintained from time to time. For example, the card reader in the self-service payment machine is often worn out due to use, and every time the card reader is abnormal, it is easy for the user to be unable to make payments, and Every time a gas station is abnormal, it needs to be repaired immediately. What's more, self-service payment machines usually provide paper details and invoices, which require manpower to regularly replenish the paper used for the details and invoices; some self-service payment machines provide cash payment and change functions, requiring manpower to regularly replenish the banknotes or change in the machine. , the above problems all cause additional manpower burden. Furthermore, for self-service refueling users, after entering the refueling island of the gas station, the user must take the initiative to operate in front of the self-service payment machine to start the self-service refueling process. The process is not convenient to operate. In addition, since the installation locations of self-service refueling machines in different gas stations are also different, sometimes users need to move between the self-service payment machine and the self-service refueling machine for many times or a long distance, or need to move between the two many times. Alternate operations, or waiting for a response from the self-service payment machine or printing of invoices, etc., cause inconvenience to users. In addition, the models or configurations of the existing self-service payment machines at different gas stations may be different, and the operation is not easy. Users must re-adapt to the operation of different self-service payment machines every time they enter different gas stations, and each Every time you use the self-service payment machine, you need to re-enter and set it up, which is extremely inconvenient and time-consuming for users. This not only causes inconvenience to users and increases the operating time of each user, but also reduces the number of passengers that the gas station can receive per unit time, thereby reducing the service efficiency and revenue of the gas station. FIG. 2 shows a schematic diagram of a self-service refueling system 200 according to some embodiments of the present invention. In some embodiments of the present invention, the self-service refueling system 200 includes a refueling device 201 , a terminal computer device 202 , and a server device 203 . In some embodiments of the present invention, the self-service refueling system 200 further includes an imaging device 204 . According to some embodiments of the present invention, the imaging device 204 is optional. The refueling equipment 201 may include several oil guns for supplying different oil products, and a locking/unlocking device is provided for different oil guns. The terminal computer device 202 is used for communicating with the fueling device 201 to control the fueling device 201 or receive information from the fueling device 201 . In some embodiments of the present invention, the terminal computer device 202 may be a point of sale (POS) system. The server device 203 and the terminal computer device 202 can be connected in various wired or wireless ways. In some embodiments of the present invention, the server device 203 and the terminal computer device 202 are connected through a wireless network. The server device 203 and the image device 204 can also be connected in various wired or wireless ways. In some embodiments of the present invention, the server device 203 and the image device 204 are connected through a wireless network. In some embodiments of the present invention, the server device 203 is located outside the depot of the gas station. In some embodiments of the present invention, the imaging device 204 includes an image capturing module (not shown). In some embodiments of the present invention, the image device 204 further includes an image recognition module (not shown). In some embodiments of the present invention, the server device 203 may also include an image recognition module (not shown). The server device 203 or the image device 204 is usually provided by a third-party self-service gas service provider, but in some cases, it may also be provided by the gas station operator itself. In some embodiments of the invention, the imaging device 204 is located within the depot of a gas station. In some embodiments of the present invention, the server device 203 can communicate with the user device 205 of the self-service fuel user (or vehicle owner) for self-service fueling. The user equipment 205 may include a mobile phone, a tablet computer, a notebook computer, a wearable electronic device or other mobile electronic devices. According to FIG. 2, in some embodiments of the present invention, after the self-service refueling user's vehicle enters a gas station with the self-service refueling system 200, the server device 203 will be based on the information from the image device 204 and the information from the user equipment One of 205 confirms the refueling information and sends a refueling request to the terminal computer device 202, and the terminal computer device 202 unlocks the refueling device 201 in response to the refueling request, so that the self-service refueling user can operate the refueling device 201 by himself. Allows self-service refueling for this vehicle. Specifically, after the self-service refueling user's vehicle enters the gas station with the self-service refueling system 200 , the image capturing module of the imaging device 204 captures images of the vehicle and the license plate of the vehicle. When the image device 204 further includes an image recognition module, the image recognition module of the image device 204 will recognize the captured image, and transmit a recognition result of the captured image to the image device 204. Server device 203 . Alternatively, in the case where the server device 203 includes an image recognition module, the image device 204 can also directly transmit the captured image to the server device 203, and the image recognition by the server device 203 The module identifies the image captured by the image device 204, and generates an identification result to obtain user-related information. The server device 203 judges the identification result, and sends a confirmation request to the user device 205 of the self-service fuel user. In response to the confirmation request, the user device 205 of the self-service fuel user may send a fuel confirmation message to the server device 203 . After receiving the refueling confirmation message from the user device 205, the server device 203 sends a refueling request to the terminal computer device 202, and the terminal computer device 202 unlocks the refueling device 201 in response to the refueling request, In order for the self-service refueling user to operate the refueling device 201 by himself, the vehicle can be refueled by himself. According to FIG. 2, in some embodiments of the present invention, after the vehicle of the self-service refueling user enters a gas station with the self-service refueling system 200, (1) the image device 204 does not capture or cannot capture an image, or (2) The image device 204 has captured the image but does not recognize or cannot recognize the image or fails to recognize the image, or (3) The image device 204 cannot transmit the captured image and/or the recognition result to the server device 203, or (4) in the absence of the image device 204, the server device 203 can send a refueling request to the terminal computer device 202 based on information from a user device 205 of a self-service refueling user, the terminal The computer device 202 unlocks the refueling device 201 in response to the refueling request, so that the self-refueling user operates the refueling device 201 by himself to allow the vehicle to perform self-refueling. In these embodiments, after the self-refueling user's vehicle enters a gas station with the self-refueling system 200, the self-refueling user can use the user device 205 to obtain the station information of the gas station and use the station information To the server device 203 , the user device 205 can also be used to transmit the license plate information of the vehicle to the server device 203 . According to some embodiments of the present invention, the self-service refueling user can use the user equipment 205 to perform Near-field communication (NFC) with the gas station, scan the two-dimensional barcode or four-dimensional barcode (QR- Code), or manual input, etc., to obtain the station information of the gas station, and send an entry record to the server device 203 through the obtained station information. According to some embodiments of the present invention, the self-service refueling user can use the user device 205 to manually input user-related data, and transmit the user-related data to the server device 203 . According to some embodiments of the present invention, the user-related data includes member data. According to some embodiments of the present invention, the member information includes at least one of user basic information, the license plate number of the user's vehicle, the user's usage record, the user's fuel type, the user's preference, and the user's payment method. According to some embodiments of the present invention, the self-service refueling user may also utilize the user device 205 to transmit other information to the server device 203 . According to some embodiments of the present invention, the user equipment 205 uses an application (Application, APP) to transmit the user-related data to the server equipment 203 through wired or wireless transmission. After the server device 203 obtains the station information and the user-related information, it judges the station information and the user, and sends a confirmation request to the user device 205 of the self-service refueling user. In response to the confirmation request, the user device 205 of the self-service fuel user may send a fuel confirmation message to the server device 203 . After receiving the refueling confirmation message from the user device 205, the server device 203 sends a refueling request to the terminal computer device 202, and the terminal computer device 202 unlocks the refueling device 201 in response to the refueling request, In order for the self-service refueling user to operate the refueling device 201 by himself/herself to refuel the vehicle by himself/herself. 3 is a flowchart of a method for self-service refueling according to some embodiments of the present invention. As shown in FIG. 3 , first, the vehicle of the self-service refueling user enters a gas station with the self-service refueling system 200 (step 301 ). Next, the server device 203 obtains the station data and user-related data of the gas station (step 302). Next, the server device 203 sends a confirmation request to the user device 205 of the self-service refueling user based on the obtained site data and user-related data (step 303 ). Next, the user judges whether to agree to the confirmation request (step 304 ), if not, the self-service refueling is terminated (step 305 ); (step 306). Next, after receiving the refueling confirmation message from the user device 205, the server device 203 sends a refueling request to the terminal computer device 202 (step 307). Next, the terminal computer device 202 unlocks the fueling device 201 in response to the fueling request (step 308 ), so as to perform self-service fueling (step 309 ). Next, after the self-service refueling is completed, the self-service refueling ends (step 310). 4 shows a sequence diagram of a method for self-service refueling according to some embodiments of the present invention. As shown in FIG. 4 , according to some embodiments of the present invention, after the vehicle of the self-service refueling user enters a gas station with the self-service refueling system 200 of the present invention, the image device 204 will capture the image of the vehicle and the license plate of the vehicle, It is judged that the vehicle is stopped and the corresponding license plate number is recognized. The imaging device 204 transmits an identification result to the server device 203, and also transmits the site information to the server device 203, so as to establish an entry record. After checking whether the self-service refueling can be enabled, the server device 203 judges the identification result if it can be enabled, and sends a confirmation request to the user equipment 205 of the self-service refueling user. Judging the identification result includes: finding the corresponding user through the license plate, judging whether the user is a member, judging the payment eligibility of the user, etc., and sending a confirmation request to the user equipment 205 of the self-service refueling user Including issuing a vehicle entry notice to notify the user that the vehicle has entered the self-service refueling site. Next, as shown in FIG. 4 , after the user equipment 205 receives the confirmation request, the user equipment 205 sends a message for confirming refueling to the server equipment 203 . In some embodiments of the present invention, the refueling confirmation message includes an authorization payment message, which includes an action of pre-authorization (loading) by selecting a payment method. In response to the authorized payment information, the server device 203 may pre-authorize a bank or financial institution through a payment platform. The payment platform will notify the server device 203 that the authorization is successful. In response to the authorization success message, the server device 203 may notify the user that the authorization is successful, and at this time, a status message may be displayed on the user device 205, including displaying "self-service refueling" or other similar messages. A refueling request is sent to the terminal computer device 202 to notify the terminal computer device 202 to unlock the oil gun. The refueling request may include the user refueling oil type, and the terminal computer device unlocks a specific oil gun according to the user refueling oil type. Then, the terminal computer device 202 may send an acknowledgment (ack) to the server device 203 in response to the refueling request. In addition, the terminal computer device 202 can send an unlocking signal to the fueling device 201 to the fueling device 201 in response to the fueling request to unlock the fuel gun, and send an unlocked notification to the servo after unlocking the fuel gun The server device 203 returns the unlocked state to the server device 203 . Then, in response to the unlocked notification, the server device 203 can send an acknowledgment (ack) to the terminal computer device 202, and send a refueling message to the user device 205 to notify the user that the oil gun is currently After unlocking, the oil gun can be taken. At this time, a status message can be displayed on the user equipment 205, including a display of "the oil gun has been unlocked" or other similar messages. Next, after the user takes out the oil gun, and after the refueling device 201 detects that the oil gun is taken out, the refueling device 201 can notify the terminal computer device 202 that the gun has been taken out. In response to the notification that the gun has been taken, the terminal computer device 202 may send a notification of the start of refueling to the server device 203 . In response to the refueling start notification, the server device 203 can send an acknowledgment (ack) to the terminal computer device 202, and send a status change message to the user device 205, informing the user that the oil gun has been taken . Subsequently, the refueling device 201 detects a change in the fuel quantity, and the refueling device 201 can notify the terminal computer device 202 of the change in the fuel quantity. In response to the notification of the fuel quantity change, the terminal computer device 202 sends a fueling notification to the server device 203 to notify the server device 203 of the current fuel type, fueling quantity, fueling amount or other information. In response to the refueling notification, the server device 203 can send an acknowledgment (ack) to the terminal computer device 202, and send a status change message to the user device 205, informing the user of the current oil type and refueling amount , and the amount of fuel. As the refueling continues, the server device 203 can continue to send one or more status change messages to the user device 205 at one or more time points during the refueling process, and the user device 205 can correspondingly Continuously display one or more status messages, including the display of "Continuously updated fuel volume/fuel amount" or other similar messages. Next, after the user hangs up the fuel gun, after the fueling device 201 detects that the fuel gun is hung back, the fueling device 201 can notify the terminal computer device 202 that the gun has been hung up. In response to the notification that the gun has been hung up, the terminal computer device 202 may send an end refueling notification to the server device 203 . In response to the end of fueling notification, the server device 203 can send an acknowledgment (ack) to the terminal computer device 202, and send a status change message to the user device 205 to inform the user that the fuel gun has been hung up, At the end of refueling, the amount of refueling, and the amount of refueling or other information, a status message may be displayed on the user equipment 205 at this time, including displaying "refueling completed, payment in progress..." or other similar messages. In addition, the refueling device 201 can settle the oil type, refueling amount, and refueling amount for refueling, and notify the terminal computer device 202 of the settlement. In response to the settlement notification, the terminal computer device 202 can calculate how much the user needs to pay through the final settlement amount, and send a settlement and payment request notice to the server device 203 to notify the server device 203 of the settlement amount and the amount to be requested from the user. In response to the settlement and payment request notification, the server device 203 can send an acknowledgment (ack) to the terminal computer device 202 and request payment from the payment platform, wherein the requested payment amount is less than or equal to the pre-authorized authorized amount . After paying the requested amount, the payment platform notifies the server device 203 that the request has been successful. In response to the notification of successful payment, the server device 203 sends an order checkout success message to the user device 205 to notify the user that the payment is completed and display the order information, and the user device 205 can correspondingly display a status message , including displaying "Fuel Order" or other similar messages. At this point, it can be regarded as the end of self-service refueling. 5 shows a sequence diagram of a method for self-service refueling according to some embodiments of the present invention. The difference between FIG. 5 and FIG. 4 is that, in FIG. 5 , after the self-service refueling user's vehicle enters the gas station with the self-service refueling system 200 , there are one or more of the following conditions: (1) the image device 204 (2) the image device 204 has captured the image but has not recognized or cannot recognize the image or failed to recognize the image, (3) the image device 204 cannot convert the captured image and/or Or the identification result is sent to the server device 203, or (4) the image device 204 does not exist. In the above situation, the server device 203 cannot obtain the site data and/or user-related data from the image device 204 . Therefore, in FIG. 5 , after the self-service refueling user's vehicle enters the gas station with the self-service refueling system 200 , the server device 203 obtains the station information of the gas station from the user device 205 , or can also obtain the station information of the gas station from the user device 205 . Obtain user-related information. According to some embodiments of the present invention, the user equipment 205 can use an application (Application, APP) to transmit the user-related data to the server equipment 203 through wired or wireless transmission. According to the embodiment of FIG. 5 of the present invention, the self-service refueling user can use the user equipment 205 to perform Near-field communication (NFC) with the gas station, scan the two-dimensional barcode or four-dimensional barcode (QR code) of the gas station. -Code), or manual input, etc., to obtain the station information of the gas station, and send an entry record to the server device 203 through the obtained station information. After checking whether the self-service refueling can be enabled, the server device 203 judges the station information and the user-related information if it can be enabled, and sends a confirmation request to the user equipment 205 of the self-service refueling user. The determination of the user-related information includes: finding the corresponding user through the user-related information including the license plate number, determining whether the user is a member, determining the payment eligibility of the user, etc., and sending a confirmation request. The user equipment 205 to the self-refueling user includes issuing a vehicle entry notification to notify the user that the vehicle has entered the self-refueling site. Some embodiments of the present invention further provide an application product that can be installed on the user equipment 205 . The application program product includes: an input interface and a display interface. The input interface can be used to input at least one of the station data of the gas station and the user-related data, and the display interface can display a confirming gas option. When the user selects the confirmation refueling option, the application product sends a refueling confirmation message to a server device. The display interface can further display a refueling message, a status change message and an end refueling message, so as to notify the user of starting refueling, refueling progress, ending refueling and making payment in real time. As can be seen from the above, the self-service refueling system and method proposed by the present invention does not require additional self-service refueling machines and self-service payment machines in the gas station, and can effectively reduce the cost of providing self-service refueling hardware. Furthermore, since there is no need to add additional self-service refueling machines and self-service payment machines in the gas station, there is no need for maintenance or maintenance, which can greatly reduce the personnel costs and overall operating costs of the gas station self-service refueling service. The present invention utilizes the existing permanent gas station and terminal computer equipment (POS system) of the gas station. Through the utilization of the server equipment of the present invention, by connecting the server equipment with the existing terminal computer equipment of the gas station, the self-service can be directly connected to the gas station. Refueling services and mobile payment methods are introduced, and since the server equipment can usually be provided by a third-party service provider, and only one set of server equipment can be connected to the terminal computer equipment of multiple gas stations, there is no need to Setting up multiple machines in multiple gas stations, therefore, not only does not increase the operating cost of gas stations, but also is the most economical and effective way to provide services to third-party service providers. In addition, the present invention provides numerous advantages for self-service fuel users. For example, in the traditional self-service refueling situation, after the user enters the refueling island of the gas station, the user must take the initiative to operate in front of the self-service payment machine to start the self-service refueling process. The process is not convenient to operate. In addition, the installation locations of self-service refueling machines in different gas stations are also different for traditional self-service refueling, which sometimes causes users to move between the self-service payment machine and the self-service refueling machine multiple times or over long distances, or multiple times on two occasions. Alternate operation between the two causes inconvenience to the user; in the present invention, the image device can be used to identify the license plate of the vehicle, so that the terminal computer equipment can actively send a notification to the user's user equipment (such as a mobile phone), so that the user can start The self-service refueling process simplifies the operation of the user to start the self-service refueling process, which is more time-saving and labor-saving for the user. Moreover, in the present invention, the user only needs to directly operate the user equipment (eg, mobile phone) in front of the self-service refueling machine in the gas station, and the user does not need to move multiple times in the gas station or interactively operate different machines. Furthermore, the models or configurations of the existing self-service payment machines at different gas stations may be different, and the operation is not easy. Users must re-adapt to the operation of different self-service payment machines every time they enter different gas stations, and Every time the self-service payment machine is used, it is necessary to re-select the payment method, input the unified number, and set the invoice carrier, which is extremely inconvenient and time-consuming for the user; in the present invention, the user only needs to use his user equipment (such as a mobile phone) The above steps can be omitted when using the app again for self-service refueling, which is simpler and saves time and effort for users. Moreover, in the existing self-service refueling, after the user finishes refueling, the user has to go back to the self-service payment machine to operate and wait for the printing of the invoice and receipt, which takes extra time for the car owner; in the present invention, the user only needs to finish refueling After hanging back the oil gun, you can receive the consumption details or invoices on the user's device (such as a mobile phone), and then you can leave directly, which greatly reduces the user's waiting time. In addition, since the present invention can simplify and speed up the self-service refueling process of users in the gas station, the stay time of each user in the self-service gas station can be shortened, and the gas station can also receive more customers per unit time. , to improve the service efficiency and revenue of gas stations. To sum up, the solution proposed by the present invention is the solution with the lowest cost and the highest benefit for users, gas station operators, and third-party self-service gas service providers. In the foregoing specification, the invention has been described with reference to specific illustrative embodiments thereof. It will, however, be evident that various modifications and changes can be made hereto without departing from the broader spirit and scope of the invention as set forth in the appended claims. Accordingly, the specification and drawings should be regarded in an illustrative rather than a restrictive sense.

100:加油系統 101:加油設備 102:終端電腦設備 103:自助加油機 104:自助繳費機 200:自助加油系統 201:加油設備 202:終端電腦設備 203:伺服器設備 204:影像裝置 205:使用者設備 100: Refueling system 101: Refueling equipment 102: Terminal computer equipment 103: Self-service fuel dispenser 104: Self-service payment machine 200: Self-service refueling system 201: Refueling Equipment 202: Terminal computer equipment 203: Server Equipment 204: Video Installation 205: User Equipment

下文描述及隨附圖式用來闡釋本發明之實施例。圖式中: 圖1展示具備自助加油功能的一加油系統之示意圖; 圖2展示根據本發明之一些實施例的一自助加油系統之示意圖; 圖3展示根據本發明之一些實施例的一自助加油之方法之流程圖; 圖4展示根據本發明之一些實施例的一自助加油之方法之循序圖; 圖5展示根據本發明之一些實施例的一自助加油之方法之循序圖。 The following description and accompanying drawings serve to explain embodiments of the invention. In the diagram: Figure 1 shows a schematic diagram of a refueling system with self-service refueling function; 2 shows a schematic diagram of a self-service refueling system according to some embodiments of the present invention; 3 shows a flowchart of a method for self-service refueling according to some embodiments of the present invention; 4 shows a sequence diagram of a method for self-service refueling according to some embodiments of the present invention; 5 shows a sequence diagram of a method for self-service refueling according to some embodiments of the present invention.

200:自助加油系統 200: Self-service refueling system

201:加油設備 201: Refueling Equipment

202:終端電腦設備 202: Terminal computer equipment

203:伺服器設備 203: Server Equipment

204:影像裝置 204: Video Installation

205:使用者設備 205: User Equipment

Claims (42)

一種自助加油系統,其包含: 一終端電腦設備; 一加油設備,其與該終端電腦設備通聯;及 一伺服器設備,其與一使用者之一使用者設備及該終端電腦設備通聯; 其中該伺服器設備獲得一加油站之場站資料及該使用者之使用者相關資料,且在自該使用者設備接收一確認加油之信息後發送一加油請求至該終端電腦設備,該終端電腦設備回應於該加油請求而對該加油設備進行解鎖,以便允許一車輛進行自助加油。 A self-service refueling system comprising: a terminal computer equipment; a refueling device, which communicates with the terminal computer equipment; and a server device in communication with a user device of a user and the terminal computer device; The server device obtains the site data of a gas station and the user-related information of the user, and sends a refueling request to the terminal computer device after receiving a refueling confirmation message from the user device, and the terminal computer The device unlocks the fueling device in response to the fueling request to allow self-service fueling of a vehicle. 如申請專利範圍第1項之自助加油系統,其中該伺服器設備自該使用者設備獲得該場站資料及該使用者相關資料之至少一者。As for the self-service refueling system of claim 1 of the patent scope, wherein the server device obtains at least one of the station data and the user-related data from the user device. 如申請專利範圍第1項之自助加油系統,其進一步包含一影像裝置,其中該伺服器設備自該影像裝置獲得該場站資料及該使用者相關資料之至少一者。According to the self-service refueling system of claim 1, it further comprises an image device, wherein the server device obtains at least one of the station information and the user-related information from the image device. 如申請專利範圍第3項之自助加油系統,其中該影像裝置包括一影像擷取模組及一影像辨識模組,該影像辨識模組將一影像之一辨識結果傳送至該伺服器設備。According to the self-service refueling system of claim 3 of the patent scope, wherein the image device includes an image capture module and an image recognition module, and the image recognition module transmits an image recognition result to the server device. 如申請專利範圍第3項之自助加油系統,其中該伺服器設備包含一影像辨識模組,用於辨識該影像模組傳來之一影像,以產生一辨識結果。For the self-service refueling system of claim 3 of the patent scope, wherein the server device includes an image recognition module for recognizing an image transmitted from the image module to generate a recognition result. 如申請專利範圍第4或5項之自助加油系統,其中該辨識結果可供識別該車輛之停止、該車輛之一位置、及該車輛之一車牌之至少一者。The self-service refueling system as claimed in claim 4 or 5, wherein the identification result can be used to identify at least one of the stop of the vehicle, a location of the vehicle, and a license plate of the vehicle. 如申請專利範圍第6項之自助加油系統,其中該辨識結果可用於獲取該場站資料及該使用者相關資料之至少一者。If the self-service refueling system of item 6 of the patent scope is applied for, the identification result can be used to obtain at least one of the station information and the user-related information. 如申請專利範圍第1項之自助加油系統,其中該使用者設備包括一手機、一平板電腦、一筆記型電腦、一穿戴式電子裝置及一行動電子裝置。According to the self-service refueling system of the first claim, wherein the user equipment includes a mobile phone, a tablet computer, a notebook computer, a wearable electronic device and a mobile electronic device. 如申請專利範圍第1項之自助加油系統,其中該終端電腦設備包括一銷售點(Point of Sale, POS)系統。For the self-service refueling system according to the first item of the patent application scope, the terminal computer equipment includes a point of sale (POS) system. 如申請專利範圍第4或5項之自助加油系統,其中該伺服器設備依據該辨識結果擷取一會員資料作為該使用者相關資料,且依據該會員資料建立該車輛之一進場紀錄,並發送一信息通知該使用者設備已進入自助加油場地。For the self-service refueling system of item 4 or 5 of the patent scope, wherein the server device retrieves a member data as the user-related data according to the identification result, and establishes an entry record of the vehicle according to the member data, and A message is sent to notify the user equipment that it has entered the self-service refueling site. 如申請專利範圍第10項之自助加油系統,其中該伺服器設備若無法依據該辨識結果擷取該會員資料,則該伺服器設備依據來自該使用者設備之該使用者相關資料建立該車輛之一進場紀錄,並發送一信息通知該使用者設備已進入自助加油場地。If the self-service refueling system of item 10 of the patent scope is applied for, wherein if the server device cannot retrieve the member information according to the identification result, the server device establishes the vehicle registration information according to the user-related data from the user device. An entry record is sent, and a message is sent to notify the user that the equipment has entered the self-service refueling site. 如申請專利範圍第10項之自助加油系統,其中該會員資料包括使用者基本資料、使用者使用紀錄、使用者加油油種、使用者偏好、及使用者付款方式之至少一者。If applying for the self-service refueling system of item 10 of the patent scope, the member information includes at least one of the user's basic information, the user's usage record, the user's fuel type, the user's preference, and the user's payment method. 如申請專利範圍第12項之自助加油系統,其中該加油請求包含該使用者加油油種,且該終端電腦設備依據該使用者加油油種來解鎖一特定油槍。The self-service refueling system of claim 12, wherein the refueling request includes the user's refueling oil type, and the terminal computer device unlocks a specific oil gun according to the user's refueling oil type. 如申請專利範圍第1項之自助加油系統,其中該確認加油之信息包含一授權付款信息,該伺服器設備係於接收該授權付款之信息後向一支付平台進行預授權,並於預授權成功後發送該加油請求至該終端電腦設備。If the self-service refueling system of item 1 of the patent scope is applied for, wherein the refueling confirmation information includes an authorized payment information, the server device pre-authorizes a payment platform after receiving the authorized payment information, and the pre-authorization succeeds Then send the refueling request to the terminal computer device. 如申請專利範圍第1項之自助加油系統,其中該終端電腦設備回應於該加油請求而發送一解鎖信號至該加油設備,以對該加油設備進行解鎖。The self-service refueling system of claim 1, wherein the terminal computer device sends an unlocking signal to the refueling device in response to the refueling request, so as to unlock the refueling device. 如申請專利範圍第15項之自助加油系統,其中該終端電腦設備於發送一解鎖信號至該加油設備後發送一已解鎖通知至該伺服器設備,該伺服器設備回應於該已解鎖通知而發送一可加油訊息至該使用者設備,以通知該使用者設備可進行加油。The self-service refueling system of claim 15, wherein the terminal computer device sends an unlocked notification to the server device after sending an unlock signal to the refueling device, and the server device sends a response to the unlocked notification A refueling available message is sent to the user equipment to inform the user equipment that refueling is available. 如申請專利範圍第16項之自助加油系統,其中在該加油設備通知該終端電腦設備開始加油後,該終端電腦設備發送一開始加油通知、一進行加油通知、及一結束加油通知之至少一者至該伺服器設備。Apply for the self-service refueling system of item 16 of the scope of the patent application, wherein after the refueling equipment notifies the terminal computer equipment to start refueling, the terminal computer equipment sends at least one of a refueling start notification, a refueling notification, and an end refueling notification to the server device. 如申請專利範圍第17項之自助加油系統,其中該伺服器設備回應於該開始加油通知、該進行加油通知、或該結束加油通知,發送一狀態變更訊息至該使用者設備。The self-service refueling system of claim 17, wherein the server device sends a state change message to the user device in response to the refueling start notification, the refueling progress notification, or the refueling end notification. 如申請專利範圍第17項之自助加油系統,其中該進行加油通知或該結束加油通知包括一油種、一加油量及一加油金額之至少一者。The self-service refueling system of claim 17 of the scope of the patent application, wherein the refueling notification or the refueling termination notification includes at least one of an oil type, a refueling amount and a refueling amount. 如申請專利範圍第1項之自助加油系統,其中該終端電腦設備回應於該加油設備之一結束加油信號,發送一結束加油通知至該伺服器設備。The self-service refueling system of claim 1, wherein the terminal computer device sends a refueling end notification to the server device in response to a refueling end signal from one of the refueling devices. 如申請專利範圍第18項之自助加油系統,其中該伺服器設備回應於該結束加油通知,發送該狀態變更訊息至該使用者設備,其中該狀態變更訊息包括一結束加油訊息。The self-service refueling system of claim 18, wherein the server device sends the state change message to the user device in response to the refueling end notification, wherein the state change message includes a refueling end message. 一種自助加油之方法,其包含: 獲得一加油站之場站資料及一使用者之使用者相關資料; 獲得來自該使用者之一使用者設備的一確認加油之信息;及 在獲得該場站資料、該使用者相關資料及該確認加油之信息後,發送一加油請求至一終端電腦設備,以對一加油設備進行解鎖,以便允許一車輛進行自助加油。 A method of self-service refueling, comprising: Obtain the station information of a gas station and the user-related information of a user; obtain a confirmation of refueling from one of the user's user devices; and After obtaining the station information, the user-related information and the refueling confirmation information, a refueling request is sent to a terminal computer device to unlock a refueling device so as to allow a vehicle to perform self-service refueling. 如申請專利範圍第22項之方法,其中該場站資料及該使用者相關資料之至少一者係自該使用者設備獲得。The method of claim 22 of the patent scope, wherein at least one of the site data and the user-related data is obtained from the user equipment. 如申請專利範圍第22項之方法,其中該場站資料及該使用者相關資料之至少一者係自一影像裝置獲得。The method of claim 22 of the claimed scope, wherein at least one of the site data and the user-related data is obtained from an image device. 如申請專利範圍第24項之方法,其中獲得該使用者相關資料包含: 獲得一影像之一辨識結果;及 基於該辨識結果獲取一會員資料,其中使用者相關資料包含一會員資料。 If the method of Item 24 of the scope of the patent is applied for, obtaining the relevant information of the user includes: obtaining a recognition result of an image; and A member data is obtained based on the identification result, wherein the user-related data includes a member data. 如申請專利範圍第25項之方法,其中獲得該影像之該辨識結果包含: 自一影像擷取模組接收該影像;及 辨識該影像以產生該辨識結果。 For the method of claim 25 of the scope of the patent application, the recognition result obtained from the image includes: receiving the image from an image capture module; and The image is recognized to generate the recognition result. 如申請專利範圍第25項之方法,其中該影像之該辨識結果係從一影像辨識模組獲得。The method of claim 25 of the claimed scope, wherein the recognition result of the image is obtained from an image recognition module. 如申請專利範圍第25項至第27項中之任一項之方法,其中該辨識結果可供識別該車輛之停止、該車輛之一位置、及該車輛之一車牌之至少一者。The method of any one of Items 25 to 27 of the scope of the patent application, wherein the identification result can identify at least one of the stop of the vehicle, a location of the vehicle, and a license plate of the vehicle. 如申請專利範圍28項之自助加油系統,其中該辨識結果可用於提供該場站資料及該使用者相關資料之至少一者。For the self-service refueling system in the scope of claim 28, the identification result can be used to provide at least one of the station information and the user-related information. 如申請專利範圍第25項之方法,另包含: 若無法基於該辨識結果獲取該會員資料,則獲取來自該使用者設備之該使用者相關資料。 If applying for the method of item 25 of the scope of the patent, it also includes: If the member information cannot be obtained based on the identification result, the user-related information from the user equipment is obtained. 如申請專利範圍第22項之方法,另包含: 依據該使用者相關資料建立該車輛之一進場紀錄;及 發送一信息通知該使用者設備已進入自助加油場地。 If applying for the method of item 22 of the scope of the patent, it also includes: establish an entry record of the vehicle based on the user-related information; and A message is sent to notify the user equipment that it has entered the self-service refueling site. 如申請專利範圍第25項之方法,其中該會員資料包括使用者基本資料、使用者使用紀錄、使用者加油油種、使用者偏好、及使用者付款方式之至少一者。For the method of claim 25 of the patent scope, the member information includes at least one of the user's basic information, the user's usage record, the user's fuel type, the user's preference, and the user's payment method. 如申請專利範圍第32項之方法,其中該加油請求包含該使用者加油油種,且該終端電腦設備依據該使用者加油油種來解鎖一特定油槍。The method of claim 32, wherein the refueling request includes the user's refueling oil type, and the terminal computer device unlocks a specific oil gun according to the user's refueling oil type. 如申請專利範圍第22項之方法,其中該確認加油之信息包含一授權付款信息,該方法另包含於接收該授權付款之信息後向一支付平台進行預授權,並於預授權成功後發送該加油請求至該終端電腦設備。Apply for the method of item 22 of the scope of the patent, wherein the information for confirming refueling includes an authorized payment information, the method further includes pre-authorization to a payment platform after receiving the authorized payment information, and after the pre-authorization is successful, sending the The refueling request is sent to the terminal computer device. 如申請專利範圍第34項之方法,其另包含: 從該終端電腦設備接收一已解鎖通知;及 回應於該已解鎖通知,發送一可加油訊息至該使用者設備,以通知該使用者設備可進行加油。 If applying for the method of item 34 of the scope of the patent, it also includes: receive an unlocked notification from the terminal computer device; and In response to the unlocked notification, a refueling message is sent to the user equipment to notify the user equipment that refueling is available. 如申請專利範圍第34項之方法,其另包含: 從該終端電腦設備接收一開始加油通知、一進行加油通知、及一結束加油通知之至少一者; 回應於該開始加油通知、該進行加油通知、及該結束加油通知之至少一者,發送一狀態變更訊息至該使用者設備。 If applying for the method of item 34 of the scope of the patent, it also includes: Receive from the terminal computer device at least one of a notification to start refueling, a notification to perform refueling, and a notification to end refueling; In response to at least one of the start refueling notification, the refueling notification, and the end refueling notification, a state change message is sent to the user equipment. 如申請專利範圍第36項之方法,其中該進行加油通知或該結束加油通知包括一油種、一加油量及一加油金額之至少一者。The method of claim 36 of the scope of the patent application, wherein the notification for refueling or the notification for ending refueling includes at least one of an oil type, a refueling amount and a refueling amount. 如申請專利範圍第22項之自助加油系統,其另包含; 從該終端電腦設備接受一結束加油通知;及 發送一結束加油訊息至該使用者設備。 If the self-service refueling system of Item 22 of the scope of the patent application, it also includes; receive an end-of-fuel notification from the terminal computer device; and Send an end refueling message to the user equipment. 一種用於自助加油之應用程式產品,其包含: 一輸入介面,可用以輸入一加油站之一場站資料及使用者相關資料之至少一者;及 一顯示介面,其可顯示: 一確認加油選項; 一進行加油訊息; 一狀態變更訊息;及 一結束加油訊息, 其中該確認加油選項經選取後該應用程式產品向一伺服器設備發送一確認加油之信息。 An application product for self-service refueling, comprising: an input interface for inputting at least one of station information and user-related information of a gas station; and A display interface that can display: 1. Confirm the refueling option; 1. Refueling message; a status change message; and Once the cheering message is over, Wherein, after the confirmation refueling option is selected, the application product sends a refueling confirmation message to a server device. 如申請專利範圍第39項之應用程式產品,其中該確認加油選項包含一授權付款選項。For the application product according to Item 39 of the patented scope, wherein the confirmed fueling option includes an authorized payment option. 如申請專利範圍第40項之應用程式產品,其中該結束加油通知包含一加油油種、一加油量及一加油金額之至少一者As for the application product according to item 40 of the patent scope, wherein the refueling end notification includes at least one of a refueling oil type, a refueling amount and a refueling amount 如申請專利範圍第39項之應用程式產品,其中該使用者相關資料包含使用者基本資料、使用者使用紀錄、使用者加油油種、使用者偏好、及使用者付款方式之至少一者。If the application product of item 39 of the patent scope is applied for, the user-related information includes at least one of the user's basic information, the user's usage record, the user's fuel type, the user's preference, and the user's payment method.
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