TW202139665A - Distributed customer behavior clustering system - Google Patents
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下列敘述是有關於一種分群系統,特別是一種可以搜集不同使用者在行動裝置上之行為,並進而將其進行分群之分散式分群系統。The following description is about a grouping system, especially a distributed grouping system that can collect the behaviors of different users on mobile devices and then group them.
由於行動裝置的興起,人類的許多作息已經離不開行動裝置及網路,例如使用Google map來進行導航、上網路商城進行購物、從行動裝置上觀看youtube視頻,或是利用行動裝置來觀看部落格文章等等,其在在都顯示了行動裝置對於人類有多麼的重要。Due to the rise of mobile devices, many humans’ work and rest are inseparable from mobile devices and the Internet, such as using Google maps for navigation, online shopping malls, watching YouTube videos on mobile devices, or using mobile devices to watch tribes. Articles, etc., all show how important mobile devices are to humans.
更進一步地來說,因為使用者已經習慣大量地使用行動裝置,目前已有相關文獻探討如何透過行動裝置來探勘使用者的行為或是嗜好,其目的在於若能發現使用者的行為或嗜好時,則廠商就可以針對其所好而在行動裝置上顯示出適當的商品內容或是文章,一來可以吸引使用者的注意而增加點閱率,二來則可以增加商品被購買的機會。Furthermore, because users have become accustomed to using a large number of mobile devices, there are currently relevant documents discussing how to explore user behaviors or hobbies through mobile devices. , The manufacturer can display appropriate product content or articles on the mobile device according to its preference, which can attract the attention of users and increase the click-through rate, and secondly, it can increase the chance of the product being purchased.
一般來說,目前探勘使用者行為的方式大多可利用一伺服器來進行,其作法是當使用者使用行動裝置瀏覽此伺服器所架設之網站時,伺服器將會記錄使用者所點選到之頁面,並進一步將此頁面的內容文字進行剖析,進而擷取出相關或是頻繁出現之關鍵字詞,或者是直接以使用者所點選的標籤來進行剖析,以推測此使用者所感興趣的內容為何。Generally speaking, most of the current methods of investigating user behavior can be carried out by using a server. The method is that when the user uses a mobile device to browse the website set up by this server, the server will record the user's click to Page, and further analyze the content text of this page, and then extract relevant or frequently occurring keyword terms, or directly analyze the label selected by the user to infer what the user is interested in What is the content.
然而,此種探勘方式的結果往往會因為一些因素而不盡理想,例如使用者有時會誤選網站裡的頁面或是廣告視窗,進而造成其剖析到的內容不甚正確,或者是當使用者點選了兩個不同的頁面,而只有其中之一是使用者感興趣的內容時,傳統的探勘方式也無法解讀此兩頁面有何差異。再者,所有使用者使用行動裝置的記錄係與此伺服器網站的內容有關,故所探勘出來的結果也將被侷限在網站的內容裡,而無法更進一步探勘出使用者真正的嗜好或興趣。However, the results of this exploration method are often unsatisfactory due to some factors. For example, users sometimes mistakenly select pages or advertisement windows in the website, which may result in incorrect analysis of the content or use it when used. When the user clicks on two different pages, and only one of them is the content that the user is interested in, traditional exploration methods cannot interpret the differences between the two pages. Furthermore, the records of all users using mobile devices are related to the content of this server's website, so the results obtained will also be limited to the content of the website, and it is impossible to further explore the user's true hobbies or interests. .
綜觀前所述,本發明之發明人思索並設計一種分散式用戶行為分群系統,以期針對習知技術之缺失加以改善,進而增進產業上之實施利用。In summary, the inventor of the present invention thought about and designed a decentralized user behavior grouping system, in order to improve the lack of conventional technology, and further enhance the implementation and utilization of the industry.
基於上述目的,本發明係提供一種分散式用戶行為分群系統,包含一分析應用程式以及一雲端伺服器。所述分析應用程式係分別安裝於複數個行動裝置上以供複數個使用者操作,此分析應用程式係根據每一複數個使用者之一瀏覽行為及一操作方式以計算產生一用戶行為分群結果。雲端伺服器係接收所述複數個行動裝置所產生之該些用戶行為分群結果,以累計產生一分散式分群結果。Based on the above objective, the present invention provides a distributed user behavior grouping system, which includes an analysis application and a cloud server. The analysis application program is installed on a plurality of mobile devices for operation by a plurality of users, and the analysis application program is calculated to generate a user behavior grouping result based on a browsing behavior and an operation method of each plurality of users . The cloud server receives the user behavior grouping results generated by the plurality of mobile devices to accumulatively generate a distributed grouping result.
較佳地,所述瀏覽行為包含一瀏覽頁面停留時間、一瀏覽頁面滑動比例、一頁面標籤點擊項目或一頁面文章主題分析。Preferably, the browsing behavior includes a browsing page stay time, a browsing page sliding ratio, a page tag click item, or a page article topic analysis.
較佳地,所述分析應用程式包含預存分析演算法,且所述預存分析演算法係由雲端伺服器進行更新。Preferably, the analysis application includes a pre-stored analysis algorithm, and the pre-stored analysis algorithm is updated by a cloud server.
較佳地,所述雲端伺服器係根據分散式分群結果以更新所述預存分析演算法。Preferably, the cloud server updates the pre-stored analysis algorithm according to the distributed grouping result.
較佳地,所述分析應用程式根據操作方式以對所述用戶行為分群結果進行一權重分配。Preferably, the analysis application program assigns a weight to the grouping result of the user behavior according to the operation mode.
較佳地,所述操作方式包含一放大/縮小操作、一操作時間及一操作次數。Preferably, the operation mode includes an enlargement/reduction operation, an operation time, and an operation number.
較佳地,所述手機應用程式係包含一電商平台軟體、一工具應用軟體或一瀏覽器軟體。Preferably, the mobile phone application program includes an e-commerce platform software, a tool application software, or a browser software.
由上述可以得知,本發明之分散式用戶行為分群系統可達到以下之技術功效。It can be known from the above that the distributed user behavior grouping system of the present invention can achieve the following technical effects.
(1)分析應用程式可直接針對使用者進行分析,並將分析所產生的用戶行為分群結果上傳至雲端伺服器,透過此方式,雲端伺服器之負載將大為降低。(1) The analysis application can directly analyze the user and upload the user behavior grouping results generated by the analysis to the cloud server. In this way, the load of the cloud server will be greatly reduced.
(2)分析應用程式可進一步地依據操作方式以及瀏覽行為來分析使用者之用戶行為,可以有效地篩選掉可能造成誤判之資訊,進而提高分群之準確度。(2) The analysis application can further analyze the user's user behavior based on the operation mode and browsing behavior, which can effectively filter out information that may cause misjudgment, thereby improving the accuracy of grouping.
(3) 分析應用程式之預存分析演算法可不斷地由雲端伺服器進行更新,值得一提的是,雲端伺服器是根據分散式分群結果的內容來進行更新,亦即採用的是所有使用者的行為分析數據,相較於習知技術,本發明之分散式用戶行為分群系統所分析出之數據亦較為客觀。(3) The pre-stored analysis algorithm of the analysis application can be continuously updated by the cloud server. It is worth mentioning that the cloud server is updated based on the content of the distributed grouping result, that is, all users are used Compared with the conventional technology, the data analyzed by the distributed user behavior grouping system of the present invention is also more objective.
為利貴審查員瞭解本發明之發明特徵、內容與優點及其所能達成之功效,茲將本發明配合附圖,並以實施例之表達形式詳細說明如下,而其中所使用之圖式,其主旨僅為示意及輔助說明書之用,未必為本發明實施後之真實比例與精準配置,故不應就所附之圖式的比例與配置關係解讀、侷限本發明於實際實施上的權利範圍。In order to help your examiners understand the features, content and advantages of the present invention and the effects that can be achieved, the present invention is described in detail with the accompanying drawings and in the form of embodiment expressions. The figures used therein are as follows: The subject matter is only for the purpose of illustration and auxiliary description, and may not be the true proportions and precise configuration after the implementation of the present invention. Therefore, the proportion and configuration relationship of the attached drawings should not be interpreted as to limit the scope of rights of the present invention in actual implementation.
本發明之優點、特徵以及達到之技術方法將參照例示性實施例及所附圖式進行更詳細地描述而更容易理解,且本發明可以不同形式來實現,故不應被理解僅限於此處所陳述的實施例,相反地,對所屬技術領域具有通常知識者而言,所提供的實施例將使本揭露更加透徹與全面且完整地傳達本發明的範疇,且本發明將僅為所附加的申請專利範圍所定義。The advantages, features, and technical methods of the present invention will be described in more detail with reference to exemplary embodiments and the accompanying drawings to make it easier to understand, and the present invention can be implemented in different forms, so it should not be understood to be limited to what is here. The stated embodiments, on the contrary, for those with ordinary knowledge in the technical field, the provided embodiments will make this disclosure more thorough, comprehensive and complete to convey the scope of the present invention, and the present invention will only be additional Defined by the scope of the patent application.
請參閱第1圖,其係為本發明之分散式用戶行為分群系統之方塊圖。如圖所示,本發明之分散式用戶行為分群系統1可包含一分析應用程式10以及一雲端伺服器20。此分析應用程式10係分別安裝於複數個行動裝置50上以供複數個使用者40操作,其中此複數個行動裝置50可以為具有一上網功能之智慧型手機、平板電腦或筆記型電腦等,而此雲端伺服器20則可以為一工作站、伺服器、筆記型電腦或是一桌上型電腦。Please refer to Figure 1, which is a block diagram of the distributed user behavior grouping system of the present invention. As shown in the figure, the distributed user behavior grouping system 1 of the present invention can include an
而當此分析應用程式10在行動裝置50上被執行時,其可以根據每一使用者40在此行動裝置50上之一瀏覽行為11以及一操作方式12以計算產生一用戶行為分群結果14。When the
另一方面,雲端伺服器20可接收所述複數個行動裝置50所產生之該些用戶行為分群結果14,以累計產生一分散式分群結果21。On the other hand, the
在一較佳的實施例中,本發明之分散式用戶行為分群系統可更包含一手機應用程式30,其中此該手機應用程式30可包含一電商平台軟體、一工具應用軟體或一瀏覽器軟體,而每一使用者40係執行此手機應用程式30以產生上述之瀏覽行為11及操作方式12,並由分析應用程式10進行監看/計算。In a preferred embodiment, the distributed user behavior grouping system of the present invention may further include a
不同於習知技術的是,本發明之分散式用戶行為分群系統1係利用使用者40的瀏覽行為11以及操作方式12來進行使用者之喜好探勘,再進一步地進行分群。詳細的來說,瀏覽行為11可以包含一瀏覽頁面的停留時間、一瀏覽頁面的滑動比例、一頁面標籤點擊項目或一頁面文章主題分析。而操作方式12則可包含一放大/縮小操作、一操作時間及一操作次數,其中此分析應用程式10可根據操作方式12來對所述用戶行為分群結果14進行一權重分配,茲分別舉例說明如下。Different from the prior art, the distributed user behavior grouping system 1 of the present invention utilizes the
當使用者40瀏覽至一感興趣的網站頁面時,一般來說,使用者40將會在此網站頁面停留較長的觀看時間,且此頁面的滑動方式將會逐步地到達頁面底部,而不是直接到達頁面底部,也不是只停留在頁面的頂部,分析應用程式10便可以依據此瀏覽行為11來判斷此網站頁面應需納入分群的資料之一。此外,若使用者40的操作方式12有出現放大/縮小畫面的操作,或是操作次數的增加(如重覆觀看此頁面),則此時更可以確定目前的網站頁面是使用者40所感到興趣的,而分析應用程式10將會對此頁面剖析出的分群結果進行加權,以增加此頁面分析結果佔此使用者40之用戶行為分群結果14之一權重。When the
又或者,當使用者40瀏覽一購物網站時,由於購物網站的基本架構均為一階層式設計,若使用者40是使用階層式方式的選取頁面標籤,例如網站首頁à家電à冰箱à廠牌,則可以判定此使用者40的確對此家電類商品有興趣,但若是使用者40是使用跳脫此階層式的選取頁面標籤方式,例如網站首頁à家電à家具,則可以判定此使用者40對於家電類商品無興趣,或者是使用者40誤擊選到家電類之頁面。Or, when the
透過上述的方式,本發明之分散式用戶行為分群系統可以準確的判斷出何種瀏覽頁面的確是使用者感到興趣的,而若是不感興趣或是誤擊的瀏覽資訊將會被篩選過濾掉。如此一來,分析應用程式10便可以更正確地計算出此使用者40之用戶行為分群結果14,其中此分群類別可以被自由定義,例如一般上班族群組、小資女群組、家庭主婦群組、中學生群組、高消費能力群組或是電競玩家群組等等。接著,再將此用戶行為分群結果14上傳到雲端伺服器20上,便可以累計產出所有使用者之分群結果,決策者便可以根據此分散式分群結果21來作出最佳之決策判斷。Through the above-mentioned method, the distributed user behavior grouping system of the present invention can accurately determine which browsing pages are of interest to the user, and the browsing information that is not interested or mistakenly clicked will be filtered out. In this way, the
請參閱第2圖,其係為本發明之分散式用戶行為分群系統之第一實施例之示意圖。請一併參閱第1圖,本發明之分散式用戶行為分群系統1內之分析應用程式10可包含一預存分析演算法13,且此預存分析演算法13可由雲端伺服器20透過網路來進行遠端之軟體更新。進一步的說,此預存分析演算法13主要可作為分析應用程式10內分群之依據,其可以包含K-means演算法,、Hierarchical Clustering演算法、Density Based Clustering演算法等等,但不以此為限。Please refer to Figure 2, which is a schematic diagram of the first embodiment of the distributed user behavior grouping system of the present invention. Please also refer to Figure 1. The
更進一步地來說,此雲端伺服器20可根據計算得到之分散式分群結果21以更新每一行動裝置50上之預存分析演算法13。換句話說,本發明之分散式用戶行為分群系統1可以先收集所有用戶的分群結果,再依據此分群結果來更新每一個行動裝置50上的分析應用程式10,透過此種方式,分析應用程式10可以進行微調,且雲端伺服器20上的分散式分群結果21之內容也可逐步進行修正。Furthermore, the
此外,在雲端伺服器20也可事先儲存多種商品資訊或是產品服務,當產生此分散式分群結果21後,此雲端伺服器20可以根據所述分散式分群結果21來尋找對應的一推薦商品資訊22,再將此推薦商品資訊22更新至所述預存分析演算法13。舉例來說,若一消費者屬於一3C使用者族群,則雲端伺服器20可以尋找預存的3C產品資訊並更新至此消費者之分析應用程式10上,當此消費者再使用此分析應用程式10時,此3C產品資訊將會在行動裝置50上被推播給此消費者瀏覽,進而提升消費者之購買欲望。In addition, the
綜合以上可以得知,本發明之分散式用戶行為分群系統的確可以直接針對使用者進行分析,並將分析的分群結果上傳至雲端伺服器進行累計即可,透過此方式,雲端伺服器之負載將大為降低,除此之外,更可進一步地依據操作方式以及瀏覽行為來分析使用者之用戶行為,可以有效地篩選掉可能造成誤判之資訊,進而提高分群之準確度,並且,本發明中之預存分析演算法係利用大數據的結果來進行更新,即所採用的是所有使用者的行為分析結果,因此,相較於習知技術,本發明之分散式用戶行為分群系統應的確具有新穎性、進步性以及產業利用性。Based on the above, it can be seen that the distributed user behavior grouping system of the present invention can indeed directly analyze users, and upload the analyzed grouping results to the cloud server for accumulation. In this way, the load of the cloud server will be reduced. In addition, the user’s behavior can be further analyzed according to the operation mode and browsing behavior, which can effectively filter out the information that may cause misjudgment, thereby improving the accuracy of grouping. Moreover, in the present invention The pre-stored analysis algorithm is updated with the results of big data, that is, the results of the behavior analysis of all users are used. Therefore, compared with the conventional technology, the distributed user behavior grouping system of the present invention should indeed be novel Nature, advancement and industrial utilization.
以上所述之實施例僅係為說明本發明之技術思想及特點,其目的在使熟習此項技藝之人士能夠瞭解本發明之內容並據以實施,當不能以之限定本發明之專利範圍,即大凡依本發明所揭示之精神所作之均等變化或修飾,仍應涵蓋在本發明之專利範圍內。The above-mentioned embodiments are only to illustrate the technical ideas and features of the present invention, and their purpose is to enable those who are familiar with the art to understand the content of the present invention and implement them accordingly. When they cannot be used to limit the patent scope of the present invention, That is, all equal changes or modifications made in accordance with the spirit of the present invention should still be covered by the patent scope of the present invention.
1:分散式用戶行為分群系統 10:分析應用程式 11:瀏覽行為 12:操作方式 13:預存分析演算法 14:用戶行為分群結果 20:雲端伺服器 21:分散式分群結果 22:推薦商品資訊 30:手機應用程式 40:使用者 50:行動裝置1: Decentralized user behavior grouping system 10: Analyze the application 11: Browsing behavior 12: Operation method 13: Pre-stored analysis algorithm 14: User behavior grouping results 20: Cloud server 21: Distributed clustering results 22: Recommended product information 30: mobile app 40: User 50: mobile device
第1圖係為本發明之分散式用戶行為分群系統之方塊圖。 第2圖係為本發明之分散式用戶行為分群系統之第一實施例之示意圖。Figure 1 is a block diagram of the distributed user behavior grouping system of the present invention. Figure 2 is a schematic diagram of the first embodiment of the distributed user behavior grouping system of the present invention.
1:分散式用戶行為分群系統1: Decentralized user behavior grouping system
10:分析應用程式10: Analyze the application
11:瀏覽行為11: Browsing behavior
12:操作方式12: Operation method
13:預存分析演算法13: Pre-stored analysis algorithm
14:用戶行為分群結果14: User behavior grouping results
20:雲端伺服器20: Cloud server
21:分散式分群結果21: Distributed clustering results
30:手機應用程式30: mobile app
40:使用者40: User
50:行動裝置50: mobile device
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