這裡將詳細地對示例性實施例進行說明，其示例表示在圖式中。下面的描述涉及圖式時，除非另有表示，不同圖式中的相同數字表示相同或相似的要素。以下示例性實施例中所描述的實施方式並不代表與本說明書一個或多個實施例相一致的所有實施方式。相反，它們僅是與如所附申請專利範圍中所詳述的、本說明書一個或多個實施例的一些方面相一致的裝置和方法的例子。
需要說明的是：在其他實施例中並不一定按照本說明書示出和描述的順序來執行相應方法的步驟。在一些其他實施例中，其方法所包括的步驟可以比本說明書所描述的更多或更少。此外，本說明書中所描述的單個步驟，在其他實施例中可能被分解為多個步驟進行描述；而本說明書中所描述的多個步驟，在其他實施例中也可能被合併為單個步驟進行描述。
圖1是一示例性實施例提供的一種通訊系統的架構示意圖。如圖1所示，該系統可以包括伺服器11、網路12、若干電子設備，比如手機13、手機14和手機15等。
伺服器11可以為包含一獨立主機的物理伺服器，或者該伺服器11可以為主機集群承載的虛擬伺服器。在運行過程中，伺服器11可以運行某一應用的伺服器側的程式，以實現該應用的相關業務功能，比如當該伺服器11運行即時通訊應用的程式時，可以實現為該即時通訊應用的服務端。
手機13-15只是用戶可以使用的一種類型的電子設備。實際上，用戶顯然還可以使用諸如下述類型的電子設備：平板設備、筆記型電腦、掌上型電腦(PDAs，Personal Digital Assistants)、可穿戴設備(如智慧眼鏡、智慧手錶等)等，本說明書一個或多個實施例並不對此進行限制。在運行過程中，該電子設備可以運行某一應用的客戶端側的程式，以實現該應用的相關業務功能，比如當該電子設備運行即時通訊應用的程式時，可以實現為該即時通訊應用的客戶端。
需要指出的是：即時通訊應用的客戶端的應用程式可以被預先安裝在電子設備上，使得該客戶端可以在該電子設備上被啟動並運行；當然，當採用諸如HTML5技術的線上“客戶端”時，無需在電子設備上安裝相應的應用程式，即可獲得並運行該客戶端。
而對於手機13-15與伺服器11之間進行交互的網路12，可以包括多種類型的有線或無線網路。手機13-15等電子設備可以參與至同一群組，使得任一用戶可以透過自身的電子設備向該群組中的其他所有用戶發送通訊消息。
圖2是一示例性實施例提供的一種客戶端側的通訊方法的流程圖。如圖2所示，該方法應用於電子設備(例如圖1所示的手機13~15等)，可以包括以下步驟：
步驟202，在群組內發送通訊消息，所述群組內的群組成員被劃分為若干組別，每一組別包含一個或多個群組成員。
在一實施例中，電子設備上運行有即時通訊應用的客戶端。相關技術中的即時通訊應用均可以應用於本說明書的技術方案中，以實現本說明書的通訊方案。
在一實施例中，群組內包含多個群組成員，這些群組成員可以被劃分為一個或多個組別。本說明書並不限制對群組成員進行組別劃分的方式，比如：當群組為企業群組時，群組成員為企業員工，可以按照群組成員所屬的部門或所參與的項目進行組別劃分，使得同一組別內的群組成員屬於相同部門或參與相同項目；當群組為班級家長群組時，群組成員為學生家長，可以按照群組成員所屬的學生家庭進行組別劃分，使得同一組別內的群組成員屬於相同的學生家庭(譬如均為某一學生的家長)；當群組為醫院群組時，群組成員為醫院的醫生，可以按照群組成員所屬的科室進行組別劃分，使得同一組別的群組成員屬於相同科室；當群組為旅遊團群組時，群組成員為旅遊團成員，可以按照旅遊團成員的所屬家庭進行組別劃分。當然，本說明書的技術方案還可以應用於其他場景，此處不再一一贅述。
在一實施例中，組別劃分的方式可以包括靜態劃分方式。例如，透過向伺服器發送針對上述群組的組別劃分指令，將該群組內的群組成員劃分至相應的組別。基於靜態劃分方式，各個組別所含的群組成員通常不會發生變化。
在一實施例中，組別劃分的方式可以包括動態劃分方式。例如，可以根據地理位置資訊實現組別劃分，從而將地理位置相同或相近的群組成員劃分至同一組別。那麼，在群組內發送通訊消息後，伺服器可以獲取各個群組成員的即時位置，並將即時位置相同或相近的群組成員劃分至同一組別，以及進一步確定每一組別對通訊消息的讀取狀態。可見，此時對於組別的劃分是動態的：當群組成員的地理位置發生變化時，可能導致組別的數量、各個組別所含的群組成員等均可能隨之產生動態變化。
在一實施例中，可以限制每個群組成員僅允許屬於一個組別。在另一實施例中，可以允許每個群組成員同時屬於多個組別，以適應於同一企業員工兼任不同部門的職位或同時參與多個項目，或者同一學生家長屬於班級中的雙胞胎兄弟的家長，或者同一位醫生兼任多個科室的管理工作等。
步驟204，展示與各個組別對應的讀取狀態相關的資訊；其中，當所述讀取狀態為已讀狀態時，表明相應組別所含的至少一個群組成員已讀取所述通訊消息，當所述讀取狀態為未讀狀態時，表明相應組別所含的所有群組成員均未讀取所述通訊消息。
在一實施例中，不同群組成員使用的電子設備之間可以實現點對點通信，無需借助於伺服器。其中，發送方透過電子設備將通訊消息發送至各個接收方(譬如群組內除發送方之外的其餘群組成員)的電子設備，而各個接收方的電子設備在檢測到接收方已讀取該通訊消息後，向發送方的電子設備返回已讀回饋，該已讀回饋表明相應的接收方已讀取了上述的通訊消息，以由發送方的電子設備根據該已讀回饋確定相應的接收方所處的組別切換至已讀狀態(預設為未讀狀態)。發送方、接收方使用的電子設備上可以分別運行即時通訊應用的客戶端，以實現上述通訊過程。
在一實施例中，不同群組成員使用的電子設備可以透過伺服器實現通訊。其中，發送方透過電子設備將通訊消息提交至伺服器，使得伺服器將通訊消息分別發送至各個接收方的電子設備，而各個接收方的電子設備在檢測到接收方已讀取該通訊消息後，向伺服器返回已讀回饋，該已讀回饋表明相應的接收方已讀取了上述的通訊消息。一種情況下，伺服器將已讀回饋轉發至發送方的電子設備而不做進一步處理，由發送方的電子設備根據該已讀回饋確定相應的接收方所處的組別切換至已讀狀態(預設為未讀狀態)，即由發送方的電子設備確定各個組別的讀取狀態，而伺服器僅用於實現資料傳輸。另一種情況下，伺服器根據已讀回饋確定相應的接收方所處的組別切換至已讀狀態(預設為未讀狀態)，並向發送方的電子設備發送針對該組別的已讀通知，該已讀通知表明相應組別所含的至少一個群組成員已讀取上述通訊消息，即由伺服器確定各個組別的讀取狀態，而發送方的電子設備僅用於展示結果(即上述與讀取狀態相關的資訊)。
在一實施例中，當同一組別內的至少一個群組成員已讀取上述的通訊消息時，該群組成員即可執行相關操作，或者將通訊消息的內容告知同一組別內的其他群組成員，以使得其他群組成員執行相關操作。因此，在確定同一組別內的至少一個群組成員已讀取上述的通訊消息時，可以將該組別對應的讀取狀態設定為已讀狀態，表明該組別內的群組成員均已獲知或均能夠獲知上述的通訊消息。而當同一組別內的所有群組成員均未讀取上述的通訊消息時，可以將該組別對應的讀取狀態設定為未讀狀態，表明該該組別內的群組成員均尚未獲知上述的通訊消息。
在一實施例中，在通訊消息被發送後，所有組別對應的讀取狀態均可以被預設為未讀狀態；然後，在群組成員已讀取通訊消息後，可以據此調整相應組別對應的讀取狀態，以切換為已讀狀態。
在一實施例中，上述與讀取狀態相關的資訊可以包括：各個組別對應的讀取狀態。相應地，在展示與各個組別對應的讀取狀態相關的資訊時，相當於分別針對各個組別對應的讀取狀態進行展示，使得通訊消息的發送方可以快速獲知各個組別對於通訊消息的讀取情況。其中，通訊消息被展示於群組對應的群聊介面，可以將各個組別對應的讀取狀態也展示於該群聊介面中，譬如展示於通訊消息的周邊區域；或者，由於群聊介面中可供展示的區域面積有限，可以在針對通訊消息進行觸發後，在其他介面(獨立頁面或懸浮視窗)中展示各個組別對應的讀取狀態。
在一實施例中，上述與讀取狀態相關的資訊可以包括：分別處於不同讀取狀態的組別的數量，比如處於已讀狀態的組別對應的第一組別數量、處於未讀狀態的組別對應的第二組別數量。相應地，在展示與各個組別對應的讀取狀態相關的資訊時，相當於針對上述的第一組別數量和/或第二組別數量進行展示。其中，由於第一組別數量與第二組別數量之和為固定數值，因而在僅展示第一組別數量時，用戶能夠結合上述的固定數值計算出第二組別數量，或者在僅展示第二組別數量時，用戶能夠結合上述的固定數值計算出第一組別數量。
在一實施例中，當用戶針對展示出的第一組別數量進行觸發時，可以對處於已讀狀態的組別的資訊進行詳情展示。例如，可以示出所有處於已讀狀態的組別的標識(即用於識別和區分各個組別的資訊；以班級家長群為例，組別的標識可以為學生的名稱等)；進一步的，還可以示出每一組別所含群組成員對通訊消息的讀取情況，即每個群組成員是否已讀取或未讀上述的通訊消息。類似地，當用戶針對展示出的第二組別數量進行觸發時，可以對處於未讀狀態的組別的資訊進行詳情展示；進一步的，還可以示出每一組別所含群組成員的名稱(這些群組成員必然未讀上述的通訊消息)。
在一實施例中，上述的組別可以包括由受關注群組成員構成的受關注組別、由非關注群組成員構成的非關注組別。可以基於一定維度對群組成員進行分類，以確定出受關注群組成員、非關注群組成員。例如，各個群組成員在同一維度上存在一種或多種類型的標籤，基於即時通訊應用的預設規則或者群主/管理員的設置，可以將配置有部分類型的標籤的群組成員設為受關注群組成員、配置有其他類型的標籤的群組成員設為非關注群組成員。再例如，通訊消息可能存在多種類型(如文字消息、多媒體消息、任務事件消息、會議事件消息等)，或者通訊消息的內容可能涉及多種事件，可以按照預定義的消息類型/消息內容與標籤之間的映射關係，將配置有相應標籤的群組成員設為受關注群組成員或非關注群組成員。
在一實施例中，可以僅展示與受關注組別對應的讀取狀態相關的資訊，而無需展示與非關注組別對應的讀取狀態相關的資訊。例如，對於班級家長群而言，當班主任在群組內發送與學生相關的通訊消息時，班主任僅關注於各個學生家庭的家長是否讀取該通訊消息，而不關注於其他老師是否已讀取該通訊消息，因而可以僅展示與各個學生家庭對應的讀取狀態相關的資訊，比如未讀學生家庭的數量等。
在一實施例中，根據接收到的通知指令，可以向所有處於未讀狀態的組別內的群組成員發送消息閱讀通知，可以提醒處於未讀狀態的組別內的群組成員對上述通訊消息進行讀取。或者，根據接收到的通知指令，可以向群組內所有未讀取通訊消息的群組成員發送消息閱讀通知，可以提醒所有未讀取通訊消息的群組成員及時讀取。其中，作為發送方的群組成員只需要發出一條通知指令，即可同時向所有處於未讀狀態的組別內的群組成員或群組內所有未讀取通訊消息的群組成員發送消息閱讀通知，而無需分別通知各個群組成員，有助於提升通知效率。
在一實施例中，可以向本端用戶提供功能開關，比如該功能開關具體可以採用虛擬開關或彈窗內的選項等形式進行展示，使得本端用戶可以決定是否啟用本說明書的技術方案；當決定不啟用時，電子設備將向本端用戶分別展示每一群組成員對通訊消息的讀取狀態，而非展示每一組別對應的讀取狀態。
圖3A是一示例性實施例提供的一種服務端側的通訊方法的流程圖。如圖3A所示，該方法應用於伺服器(例如圖1所示的伺服器11等)，可以包括以下步驟：
步驟302a，將任一群組成員創建的通訊消息發送至群組中，所述群組內的群組成員被劃分為若干組別，每一組別包含一個或多個群組成員。
在一實施例中，伺服器上運行有即時通訊應用的服務端。相關技術中的即時通訊應用均可以應用於本說明書的技術方案中，以實現本說明書的通訊方案。
在一實施例中，群組內包含多個群組成員，這些群組成員可以被劃分為一個或多個組別。本說明書並不限制對群組成員進行組別劃分的方式，比如：當群組為企業群組時，群組成員為企業員工，可以按照群組成員所屬的部門或所參與的項目進行組別劃分，使得同一組別內的群組成員屬於相同部門或參與相同項目；當群組為班級家長群組時，群組成員為學生家長，可以按照群組成員所屬的學生家庭進行組別劃分，使得同一組別內的群組成員屬於相同的學生家庭(譬如均為某一學生的家長)；當群組為醫院群組時，群組成員為醫院的醫生，可以按照群組成員所屬的科室進行組別劃分，使得同一組別的群組成員屬於相同科室；當群組為旅遊團群組時，群組成員為旅遊團成員，可以按照旅遊團成員的所屬家庭進行組別劃分。當然，本說明書的技術方案還可以應用於其他場景，此處不再一一贅述。
在一實施例中，組別劃分的方式可以包括靜態劃分方式。例如，透過向伺服器發送針對上述群組的組別劃分指令，將該群組內的群組成員劃分至相應的組別。基於靜態劃分方式，各個組別所含的群組成員通常不會發生變化。
在一實施例中，組別劃分的方式可以包括動態劃分方式。例如，可以根據地理位置資訊實現組別劃分，從而將地理位置相同或相近的群組成員劃分至同一組別。那麼，在群組內發送通訊消息後，伺服器可以獲取各個群組成員的即時位置，並將即時位置相同或相近的群組成員劃分至同一組別，以及進一步確定每一組別對通訊消息的讀取狀態。可見，此時對於組別的劃分是動態的：當群組成員的地理位置發生變化時，可能導致組別的數量、各個組別所含的群組成員等均可能隨之產生動態變化。
在一實施例中，可以限制每個群組成員僅允許屬於一個組別。在另一實施例中，可以允許每個群組成員同時屬於多個組別，以適應於同一企業員工兼任不同部門的職位或同時參與多個項目，或者同一學生家長屬於班級中的雙胞胎兄弟的家長，或者同一位醫生兼任多個科室的管理工作等。
步驟304a，接收各個群組成員針對所述通訊消息返回的已讀回饋，所述已讀回饋表明相應的群組成員已讀取所述通訊消息。
步驟306a，向所述任一群組成員發送針對任一組別的已讀通知，所述已讀通知表明所述任一組別所含的至少一個群組成員已讀取所述通訊消息。
在一實施例中，不同群組成員使用的電子設備可以透過伺服器實現通訊。其中，發送方透過電子設備將通訊消息提交至伺服器，使得伺服器將通訊消息分別發送至各個接收方的電子設備，而各個接收方的電子設備在檢測到接收方已讀取該通訊消息後，向伺服器返回已讀回饋，該已讀回饋表明相應的接收方已讀取了上述的通訊消息。進一步的，伺服器根據已讀回饋確定相應的接收方所處的組別切換至已讀狀態(預設為未讀狀態)，並向發送方的電子設備發送針對該組別的已讀通知，該已讀通知表明相應組別所含的至少一個群組成員已讀取上述通訊消息，即由伺服器確定各個組別的讀取狀態，而發送方的電子設備僅用於展示結果(即上述與讀取狀態相關的資訊)。
在一實施例中，當同一組別內的至少一個群組成員已讀取上述的通訊消息時，該群組成員即可執行相關操作，或者將通訊消息的內容告知同一組別內的其他群組成員，以使得其他群組成員執行相關操作。因此，在確定同一組別內的至少一個群組成員已讀取上述的通訊消息時，可以將該組別對應的讀取狀態設定為已讀狀態，表明該組別內的群組成員均已獲知或均能夠獲知上述的通訊消息。而當同一組別內的所有群組成員均未讀取上述的通訊消息時，可以將該組別對應的讀取狀態設定為未讀狀態，表明該該組別內的群組成員均尚未獲知上述的通訊消息。
在一實施例中，在通訊消息被發送後，所有組別對應的讀取狀態均可以被預設為未讀狀態；然後，在群組成員已讀取通訊消息後，可以據此調整相應組別對應的讀取狀態，以切換為已讀狀態。
在一實施例中，上述與讀取狀態相關的資訊可以包括：各個組別對應的讀取狀態。相應地，在展示與各個組別對應的讀取狀態相關的資訊時，相當於分別針對各個組別對應的讀取狀態進行展示，使得通訊消息的發送方可以快速獲知各個組別對於通訊消息的讀取情況。其中，通訊消息被展示於群組對應的群聊介面，可以將各個組別對應的讀取狀態也展示於該群聊介面中，譬如展示於通訊消息的周邊區域；或者，由於群聊介面中可供展示的區域面積有限，可以在針對通訊消息進行觸發後，在其他介面(獨立頁面或懸浮視窗)中展示各個組別對應的讀取狀態。
在一實施例中，上述與讀取狀態相關的資訊可以包括：分別處於不同讀取狀態的組別的數量，比如處於已讀狀態的組別對應的第一組別數量、處於未讀狀態的組別對應的第二組別數量。相應地，在展示與各個組別對應的讀取狀態相關的資訊時，相當於針對上述的第一組別數量和/或第二組別數量進行展示。其中，由於第一組別數量與第二組別數量之和為固定數值，因而在僅展示第一組別數量時，用戶能夠結合上述的固定數值計算出第二組別數量，或者在僅展示第二組別數量時，用戶能夠結合上述的固定數值計算出第一組別數量。
在一實施例中，當用戶針對展示出的第一組別數量進行觸發時，可以對處於已讀狀態的組別的資訊進行詳情展示。例如，可以示出所有處於已讀狀態的組別的標識(即用於識別和區分各個組別的資訊；以班級家長群為例，組別的標識可以為學生的名稱等)；進一步的，還可以示出每一組別所含群組成員對通訊消息的讀取情況，即每個群組成員是否已讀取或未讀上述的通訊消息。類似地，當用戶針對展示出的第二組別數量進行觸發時，可以對處於未讀狀態的組別的資訊進行詳情展示；進一步的，還可以示出每一組別所含群組成員的名稱(這些群組成員必然未讀上述的通訊消息)。
在一實施例中，上述的組別可以包括由受關注群組成員構成的受關注組別、由非關注群組成員構成的非關注組別。可以基於一定維度對群組成員進行分類，以確定出受關注群組成員、非關注群組成員。例如，各個群組成員在同一維度上存在一種或多種類型的標籤，基於即時通訊應用的預設規則或者群主/管理員的設置，可以將配置有部分類型的標籤的群組成員設為受關注群組成員、配置有其他類型的標籤的群組成員設為非關注群組成員。再例如，通訊消息可能存在多種類型(如文字消息、多媒體消息、任務事件消息、會議事件消息等)，或者通訊消息的內容可能涉及多種事件，可以按照預定義的消息類型/消息內容與標籤之間的映射關係，將配置有相應標籤的群組成員設為受關注群組成員或非關注群組成員。
在一實施例中，可以僅展示與受關注組別對應的讀取狀態相關的資訊，而無需展示與非關注組別對應的讀取狀態相關的資訊。例如，對於班級家長群而言，當班主任在群組內發送與學生相關的通訊消息時，班主任僅關注於各個學生家庭的家長是否讀取該通訊消息，而不關注於其他老師是否已讀取該通訊消息，因而可以僅展示與各個學生家庭對應的讀取狀態相關的資訊，比如未讀學生家庭的數量等。
在一實施例中，伺服器可以接收到來自發送方的通知指令，並據此向所有處於未讀狀態的組別內的群組成員發送消息閱讀通知，可以提醒處於未讀狀態的組別內的群組成員對上述通訊消息進行讀取。或者，伺服器可以根據上述通知指令，向群組內所有未讀取通訊消息的群組成員發送消息閱讀通知，可以提醒所有未讀取通訊消息的群組成員及時讀取。其中，作為發送方的群組成員只需要發出一條通知指令，即可使得伺服器同時向所有處於未讀狀態的組別內的群組成員或群組內所有未讀取通訊消息的群組成員發送消息閱讀通知，而無需分別通知各個群組成員，有助於提升通知效率。
在一實施例中，伺服器可以預先向各個群組成員提供功能開關，比如該功能開關具體可以採用虛擬開關或彈窗內的選項等形式進行展示，使得各個群組成員可以分別決定是否啟用本說明書的技術方案，而伺服器可以記錄各個群組成員的決定結果。以上述通訊消息的發送方為例，當該發送方決定不啟用時，伺服器可以向發送方發送每一群組成員對通訊消息的讀取狀態，使得該發送方使用的電子設備可以展示每一群組成員是否已經讀取該通訊消息，而非展示每一組別對應的讀取狀態。
圖3B是一示例性實施例提供的另一種服務端側的通訊方法的流程圖。如圖3B所示，該方法應用於伺服器(例如圖1所示的伺服器11等)，可以包括以下步驟：
步驟302b，將任一群組成員提交的通訊消息發送至群組中，所述群組內的群組成員被劃分為若干組別，每一組別包含一個或多個群組成員。
在一實施例中，伺服器上運行有即時通訊應用的服務端。相關技術中的即時通訊應用均可以應用於本說明書的技術方案中，以實現本說明書的通訊方案。
在一實施例中，群組內包含多個群組成員，這些群組成員可以被劃分為一個或多個組別。本說明書並不限制對群組成員進行組別劃分的方式，比如：當群組為企業群組時，群組成員為企業員工，可以按照群組成員所屬的部門或所參與的項目進行組別劃分，使得同一組別內的群組成員屬於相同部門或參與相同項目；當群組為班級家長群組時，群組成員為學生家長，可以按照群組成員所屬的學生家庭進行組別劃分，使得同一組別內的群組成員屬於相同的學生家庭(譬如均為某一學生的家長)；當群組為醫院群組時，群組成員為醫院的醫生，可以按照群組成員所屬的科室進行組別劃分，使得同一組別的群組成員屬於相同科室；當群組為旅遊團群組時，群組成員為旅遊團成員，可以按照旅遊團成員的所屬家庭進行組別劃分。當然，本說明書的技術方案還可以應用於其他場景，此處不再一一贅述。
在一實施例中，組別劃分的方式可以包括靜態劃分方式。例如，透過向伺服器發送針對上述群組的組別劃分指令，將該群組內的群組成員劃分至相應的組別。基於靜態劃分方式，各個組別所含的群組成員通常不會發生變化。
在一實施例中，組別劃分的方式可以包括動態劃分方式。例如，可以根據地理位置資訊實現組別劃分，從而將地理位置相同或相近的群組成員劃分至同一組別。那麼，在群組內發送通訊消息後，伺服器可以獲取各個群組成員的即時位置，並將即時位置相同或相近的群組成員劃分至同一組別，以及進一步確定每一組別對通訊消息的讀取狀態。可見，此時對於組別的劃分是動態的：當群組成員的地理位置發生變化時，可能導致組別的數量、各個組別所含的群組成員等均可能隨之產生動態變化。
在一實施例中，可以限制每個群組成員僅允許屬於一個組別。在另一實施例中，可以允許每個群組成員同時屬於多個組別，以適應於同一企業員工兼任不同部門的職位或同時參與多個項目，或者同一學生家長屬於班級中的雙胞胎兄弟的家長，或者同一位醫生兼任多個科室的管理工作等。
步驟304b，接收各個群組成員針對所述通訊消息返回的已讀回饋，所述已讀回饋表明相應的群組成員已讀取所述通訊消息。
步驟306b，將收到的已讀回饋轉發至所述任一群組成員，以由所述任一群組成員展示與各個組別對應的讀取狀態相關的資訊；其中，當所述讀取狀態為已讀狀態時，表明相應組別所含的至少一個群組成員已讀取所述通訊消息，當所述讀取狀態為未讀狀態時，表明相應組別所含的所有群組成員均未讀取所述通訊消息。
在一實施例中，不同群組成員使用的電子設備可以透過伺服器實現通訊。其中，發送方透過電子設備將通訊消息提交至伺服器，使得伺服器將通訊消息分別發送至各個接收方的電子設備，而各個接收方的電子設備在檢測到接收方已讀取該通訊消息後，向伺服器返回已讀回饋，該已讀回饋表明相應的接收方已讀取了上述的通訊消息。進一步的，伺服器將已讀回饋轉發至發送方的電子設備而不做進一步處理，由發送方的電子設備根據該已讀回饋確定相應的接收方所處的組別切換至已讀狀態(預設為未讀狀態)，即由發送方的電子設備確定各個組別的讀取狀態，而伺服器僅用於實現資料傳輸。
在一實施例中，當同一組別內的至少一個群組成員已讀取上述的通訊消息時，該群組成員即可執行相關操作，或者將通訊消息的內容告知同一組別內的其他群組成員，以使得其他群組成員執行相關操作。因此，在確定同一組別內的至少一個群組成員已讀取上述的通訊消息時，可以將該組別對應的讀取狀態設定為已讀狀態，表明該組別內的群組成員均已獲知或均能夠獲知上述的通訊消息。而當同一組別內的所有群組成員均未讀取上述的通訊消息時，可以將該組別對應的讀取狀態設定為未讀狀態，表明該該組別內的群組成員均尚未獲知上述的通訊消息。
在一實施例中，在通訊消息被發送後，所有組別對應的讀取狀態均可以被預設為未讀狀態；然後，在群組成員已讀取通訊消息後，可以據此調整相應組別對應的讀取狀態，以切換為已讀狀態。
在一實施例中，上述與讀取狀態相關的資訊可以包括：各個組別對應的讀取狀態。相應地，在展示與各個組別對應的讀取狀態相關的資訊時，相當於分別針對各個組別對應的讀取狀態進行展示，使得通訊消息的發送方可以快速獲知各個組別對於通訊消息的讀取情況。其中，通訊消息被展示於群組對應的群聊介面，可以將各個組別對應的讀取狀態也展示於該群聊介面中，譬如展示於通訊消息的周邊區域；或者，由於群聊介面中可供展示的區域面積有限，可以在針對通訊消息進行觸發後，在其他介面(獨立頁面或懸浮視窗)中展示各個組別對應的讀取狀態。
在一實施例中，上述與讀取狀態相關的資訊可以包括：分別處於不同讀取狀態的組別的數量，比如處於已讀狀態的組別對應的第一組別數量、處於未讀狀態的組別對應的第二組別數量。相應地，在展示與各個組別對應的讀取狀態相關的資訊時，相當於針對上述的第一組別數量和/或第二組別數量進行展示。其中，由於第一組別數量與第二組別數量之和為固定數值，因而在僅展示第一組別數量時，用戶能夠結合上述的固定數值計算出第二組別數量，或者在僅展示第二組別數量時，用戶能夠結合上述的固定數值計算出第一組別數量。
在一實施例中，當用戶針對展示出的第一組別數量進行觸發時，可以對處於已讀狀態的組別的資訊進行詳情展示。例如，可以示出所有處於已讀狀態的組別的標識(即用於識別和區分各個組別的資訊；以班級家長群為例，組別的標識可以為學生的名稱等)；進一步的，還可以示出每一組別所含群組成員對通訊消息的讀取情況，即每個群組成員是否已讀取或未讀上述的通訊消息。類似地，當用戶針對展示出的第二組別數量進行觸發時，可以對處於未讀狀態的組別的資訊進行詳情展示；進一步的，還可以示出每一組別所含群組成員的名稱(這些群組成員必然未讀上述的通訊消息)。
在一實施例中，上述的組別可以包括由受關注群組成員構成的受關注組別、由非關注群組成員構成的非關注組別。可以基於一定維度對群組成員進行分類，以確定出受關注群組成員、非關注群組成員。例如，各個群組成員在同一維度上存在一種或多種類型的標籤，基於即時通訊應用的預設規則或者群主/管理員的設置，可以將配置有部分類型的標籤的群組成員設為受關注群組成員、配置有其他類型的標籤的群組成員設為非關注群組成員。再例如，通訊消息可能存在多種類型(如文字消息、多媒體消息、任務事件消息、會議事件消息等)，或者通訊消息的內容可能涉及多種事件，可以按照預定義的消息類型/消息內容與標籤之間的映射關係，將配置有相應標籤的群組成員設為受關注群組成員或非關注群組成員。
在一實施例中，可以僅展示與受關注組別對應的讀取狀態相關的資訊，而無需展示與非關注組別對應的讀取狀態相關的資訊。例如，對於班級家長群而言，當班主任在群組內發送與學生相關的通訊消息時，班主任僅關注於各個學生家庭的家長是否讀取該通訊消息，而不關注於其他老師是否已讀取該通訊消息，因而可以僅展示與各個學生家庭對應的讀取狀態相關的資訊，比如未讀學生家庭的數量等。
在一實施例中，伺服器可以接收到來自發送方的通知指令，並據此向所有處於未讀狀態的組別內的群組成員發送消息閱讀通知，可以提醒處於未讀狀態的組別內的群組成員對上述通訊消息進行讀取。或者，伺服器可以根據上述通知指令，向群組內所有未讀取通訊消息的群組成員發送消息閱讀通知，可以提醒所有未讀取通訊消息的群組成員及時讀取。其中，作為發送方的群組成員只需要發出一條通知指令，即可使得伺服器同時向所有處於未讀狀態的組別內的群組成員或群組內所有未讀取通訊消息的群組成員發送消息閱讀通知，而無需分別通知各個群組成員，有助於提升通知效率。
在一實施例中，伺服器可以預先向各個群組成員提供功能開關，比如該功能開關具體可以採用虛擬開關或彈窗內的選項等形式進行展示，使得各個群組成員可以分別決定是否啟用本說明書的技術方案，而伺服器可以記錄各個群組成員的決定結果。以上述通訊消息的發送方為例，當該發送方決定不啟用時，伺服器可以向發送方發送每一群組成員對通訊消息的讀取狀態，使得該發送方使用的電子設備可以展示每一群組成員是否已經讀取該通訊消息，而非展示每一組別對應的讀取狀態。
圖4是一示例性實施例提供的一種客戶端側的通訊方法的流程圖。如圖4所示，該方法應用於電子設備(例如圖1所示的手機13~15等)，可以包括以下步驟：
步驟402，在發送郵件時將郵件群組設定為所述郵件的收件方，所述郵件群組內的群組成員被劃分為若干組別，每一組別包含一個或多個群組成員。
在一實施例中，電子設備上運行有郵箱客戶端，或者電子設備上可以運行瀏覽器並在瀏覽器中打開郵箱頁面。
在一實施例中，郵件群組內包含多個群組成員，這些群組成員可以被劃分為一個或多個組別。本說明書並不限制對群組成員進行組別劃分的方式，比如：當郵件群組對應於企業群組時，群組成員為企業員工，可以按照群組成員所屬的部門或所參與的項目進行組別劃分，使得同一組別內的群組成員屬於相同部門或參與相同項目；當郵件群組對應於班級家長群組時，群組成員為學生家長，可以按照群組成員所屬的學生家庭進行組別劃分，使得同一組別內的群組成員屬於相同的學生家庭(譬如均為某一學生的家長)；當郵件群組對應於醫院群組時，群組成員為醫院的醫生，可以按照群組成員所屬的科室進行組別劃分，使得同一組別的群組成員屬於相同科室；當郵件群組對應於旅遊團群組時，群組成員為旅遊團成員，可以按照旅遊團成員的所屬家庭進行組別劃分。當然，本說明書的技術方案還可以應用於其他場景，此處不再一一贅述。
在一實施例中，組別劃分的方式可以包括靜態劃分方式。例如，透過向伺服器發送針對上述郵件群組的組別劃分指令，將該郵件群組內的群組成員劃分至相應的組別。基於靜態劃分方式，各個組別所含的群組成員通常不會發生變化。
在一實施例中，組別劃分的方式可以包括動態劃分方式。例如，可以根據地理位置資訊實現組別劃分，從而將地理位置相同或相近的群組成員劃分至同一組別。那麼，向該郵件群組發送郵件後，伺服器可以獲取各個群組成員的即時位置，並將即時位置相同或相近的群組成員劃分至同一組別，以及進一步確定每一組別對郵件的讀取狀態。可見，此時對於組別的劃分是動態的：當群組成員的地理位置發生變化時，可能導致組別的數量、各個組別所含的群組成員等均可能隨之產生動態變化。
在一實施例中，可以限制每個群組成員僅允許屬於一個組別。在另一實施例中，可以允許每個群組成員同時屬於多個組別，以適應於同一企業員工兼任不同部門的職位或同時參與多個項目，或者同一學生家長屬於班級中的雙胞胎兄弟的家長，或者同一位醫生兼任多個科室的管理工作等。
步驟404，展示與各個組別對應的讀取狀態相關的資訊；其中，當所述讀取狀態為已讀狀態時，表明相應組別所含的至少一個群組成員已讀取所述郵件，當所述讀取狀態為未讀狀態時，表明相應組別所含的所有群組成員均未讀取所述郵件。
在一實施例中，發送方透過電子設備將郵件提交至伺服器，使得伺服器將郵件分別發送至各個接收方的電子設備，而各個接收方的電子設備在檢測到接收方已讀取該郵件後，向伺服器返回已讀回饋，該已讀回饋表明相應的接收方已讀取了上述的郵件。一種情況下，伺服器將已讀回饋轉發至發送方的電子設備而不做進一步處理，由發送方的電子設備根據該已讀回饋確定相應的接收方所處的組別切換至已讀狀態(預設為未讀狀態)，即由發送方的電子設備確定各個組別的讀取狀態，而伺服器僅用於實現資料傳輸。另一種情況下，伺服器根據已讀回饋確定相應的接收方所處的組別切換至已讀狀態(預設為未讀狀態)，並向發送方的電子設備發送針對該組別的已讀通知，該已讀通知表明相應組別所含的至少一個群組成員已讀取上述郵件，即由伺服器確定各個組別的讀取狀態，而發送方的電子設備僅用於展示結果(即上述與讀取狀態相關的資訊)。
在一實施例中，當同一組別內的至少一個群組成員已讀取上述的郵件時，該群組成員即可執行相關操作，或者將郵件的內容告知同一組別內的其他群組成員，以使得其他群組成員執行相關操作。因此，在確定同一組別內的至少一個群組成員已讀取上述的郵件時，可以將該組別對應的讀取狀態設定為已讀狀態，表明該組別內的群組成員均已獲知或均能夠獲知上述的郵件。而當同一組別內的所有群組成員均未讀取上述的郵件時，可以將該組別對應的讀取狀態設定為未讀狀態，表明該該組別內的群組成員均尚未獲知上述郵件的內容。
在一實施例中，在郵件被發送後，所有組別對應的讀取狀態均可以被預設為未讀狀態；然後，在群組成員已讀取郵件後，可以據此調整相應組別對應的讀取狀態，以切換為已讀狀態。
在一實施例中，上述與讀取狀態相關的資訊可以包括：各個組別對應的讀取狀態。相應地，在展示與各個組別對應的讀取狀態相關的資訊時，相當於分別針對各個組別對應的讀取狀態進行展示，使得郵件的發送方可以快速獲知各個組別對於郵件的讀取情況。其中，郵件被展示於已發送郵寄清單介面，可以將各個組別對應的讀取狀態也展示於該已發送郵寄清單介面中，譬如展示於對應郵件的周邊區域；或者，由於已發送郵寄清單介面中可供展示的區域面積有限，可以在針對上述郵件進行觸發後，在其他介面(獨立頁面或懸浮視窗)中展示各個組別對應的讀取狀態。
在一實施例中，上述與讀取狀態相關的資訊可以包括：分別處於不同讀取狀態的組別的數量，比如處於已讀狀態的組別對應的第一組別數量、處於未讀狀態的組別對應的第二組別數量。相應地，在展示與各個組別對應的讀取狀態相關的資訊時，相當於針對上述的第一組別數量和/或第二組別數量進行展示。其中，由於第一組別數量與第二組別數量之和為固定數值，因而在僅展示第一組別數量時，用戶能夠結合上述的固定數值計算出第二組別數量，或者在僅展示第二組別數量時，用戶能夠結合上述的固定數值計算出第一組別數量。
在一實施例中，當用戶針對展示出的第一組別數量進行觸發時，可以對處於已讀狀態的組別的資訊進行詳情展示。例如，可以示出所有處於已讀狀態的組別的標識(即用於識別和區分各個組別的資訊；以郵件群組對應於班級家長群為例，組別的標識可以為學生的名稱等)；進一步的，還可以示出每一組別所含群組成員對郵件的讀取情況，即每個群組成員是否已讀取或未讀上述郵件。類似地，當用戶針對展示出的第二組別數量進行觸發時，可以對處於未讀狀態的組別的資訊進行詳情展示；進一步的，還可以示出每一組別所含群組成員的名稱(這些群組成員必然未讀上述郵件)。
在一實施例中，上述的組別可以包括由受關注群組成員構成的受關注組別、由非關注群組成員構成的非關注組別。可以基於一定維度對群組成員進行分類，以確定出受關注群組成員、非關注群組成員。例如，各個群組成員在同一維度上存在一種或多種類型的標籤，基於郵箱應用的預設規則或者發送方的設置，可以將配置有部分類型的標籤的群組成員設為受關注群組成員、配置有其他類型的標籤的群組成員設為非關注群組成員。再例如，郵件可能存在多種類型(如普通郵件、高優先順序郵件、會議邀請郵件、日程提醒郵件等)，或者郵件的內容可能涉及多種事件，可以按照預定義的消息類型/消息內容與標籤之間的映射關係，將配置有相應標籤的群組成員設為受關注群組成員或非關注群組成員。
在一實施例中，可以僅展示與受關注組別對應的讀取狀態相關的資訊，而無需展示與非關注組別對應的讀取狀態相關的資訊。例如，對於班級家長群對應的郵件群組而言，當班主任發送與學生相關的郵件時，班主任僅關注於各個學生家庭的家長是否讀取該郵件，而不關注於其他老師是否已讀取該郵件，因而可以僅展示與各個學生家庭對應的讀取狀態相關的資訊，比如未讀學生家庭的數量等。
在一實施例中，根據接收到的通知指令，可以向所有處於未讀狀態的組別內的群組成員發送通知郵件或消息閱讀通知，可以提醒處於未讀狀態的組別內的群組成員對上述郵件進行讀取。或者，根據接收到的通知指令，可以向郵件群組內所有未讀取郵件的群組成員發送通知郵件或消息閱讀通知，可以提醒所有未讀取郵件的群組成員及時讀取。其中，作為發送方的群組成員只需要發出一條通知指令，即可同時向所有處於未讀狀態的組別內的群組成員或郵件群組內所有未讀取郵件的群組成員發送消息閱讀通知，而無需分別通知各個群組成員，有助於提升通知效率。
在一實施例中，可以向本端用戶提供功能開關，比如該功能開關具體可以採用虛擬開關或彈窗內的選項等形式進行展示，使得本端用戶可以決定是否啟用本說明書的技術方案；當決定不啟用時，電子設備將向本端用戶分別展示每一群組成員對郵件的讀取狀態，而非展示每一組別對應的讀取狀態。
下面以班級家長群的場景為例，對本說明書的通訊方案進行詳細描述。假定在班級“一年級5班”對應的群組中，群組成員包括：班主任、每個學生對應的家長、若干任課老師。每個群組成員所使用的手機上運行有即時通訊應用T的客戶端，比如班主任對應於客戶端A，學生“劉xx”的爸爸、媽媽分別對應於客戶端B、客戶端C，學生“徐xx”的爸爸對應於客戶端D，其他學生的家長對應於其他客戶端，而伺服器上運行有服務端。
圖5是一示例性實施例提供的一種通訊過程中的交互示意圖。如圖5所示，該通訊過程涉及客戶端A~D、服務端之間的交互，可以包括以下步驟：
步驟501，客戶端A在群組內發送的通訊消息，該通訊消息經由服務端發送至客戶端B~客戶端D。
在一實施例中，班主任可以透過客戶端A在群組“一年級5班”中發送通訊消息。客戶端A可以首先將該通訊消息提交至服務端，然後由服務端分別發送至客戶端B、客戶端C和客戶端D，以及其他學生家長對應的客戶端。
例如，圖6是一示例性實施例提供的一種群聊介面的示意圖。客戶端A可以向班主任示出如圖6所示的群聊介面600，而班主任可以基於該群聊介面600發送上述的通訊消息。在通訊消息被發出後，班主任可以在該群聊介面600中查看到該通訊消息的消息內容601。
步驟502，客戶端A展示讀取情況。
在一實施例中，在如圖6所示的消息內容601的附近可以示出資訊602，以用於表明其他群組成員對上述通訊消息的讀取情況。
假定群組“一年級5班”中包含1位班主任、對應於22位學生的39位家長、4位任課老師，那麼：當消息內容601為“明天氣溫驟降，各位家長請注意添加孩子衣物”時，該消息內容601是為了提醒家長為學生添加衣物、與任課老師無關，因而班主任實際上僅關注於家長是否已讀取上述通訊消息；同時，雖然一共39位家長，但同一位學生的任何一位家長都可以為學生添加衣物，因而這些家長實際上被劃分為分別對應於22位學生的22個學生家庭，每個學生家庭包含相應學生的所有家長。因此，在圖6所示的群聊介面600中，雖然顯示的資訊602為“22位元學生未讀”，其實際表明的含義為“22個學生家庭未讀”。在通訊消息被發送後，各個學生家庭預設處於未讀狀態。
圖7是一示例性實施例提供的一種詳情展示介面的示意圖。基於班主任對資訊602的觸發操作，客戶端A可以切換至圖7所示的詳情展示介面700，以用於詳細展示每個學生家庭對上述通訊消息的讀取情況。詳情展示介面700可以包括“學生未讀”、“學生已讀”和“老師”等標籤頁，分別用於對未讀狀態的學生家庭、已讀狀態的學生家庭、任課老師等進行資訊展示；其中，數字22表明22個學生家庭處於未讀狀態、數位0表示0個學生家庭處於已讀狀態，數位4表示存在4個任課老師(可以選取“老師”標籤頁來查看每個任課老師對通訊消息的讀取狀態)。
例如，詳情展示介面700中示出了“學生未讀”標籤頁的詳情內容，可以分別查看到每個學生家庭的學生名稱、家長與學生的關係、家長是否已讀取通訊消息等內容。其中，客戶端B、C對應的學生“劉xx”被標記為“爸爸、媽媽未讀”，表明客戶端B、C尚未檢測到使用者讀取上述通訊消息，客戶端D對應的學生“徐xx”被標記為“爸爸未讀”，表明客戶端D尚未檢測到使用者讀取上述通訊消息。
在一實施例中，圖8是一示例性實施例提供的一種快捷通知帳號啟動資訊的示意圖。如圖8所示，學生“陳x”的媽媽處於未讀狀態、爸爸處於未啟動狀態，表明媽媽尚未在對應的客戶端上查看上述通訊消息，而爸爸尚未註冊啟動在即時通訊應用T上的帳號；類似地，可能還存在其他的若干家長尚未啟動帳號，譬如“陳x爸爸等3位家長未啟動”。那麼，客戶端A可以在詳情展示介面700上示出通知選項801，使得班主任可以透過觸發該通知選項801，由客戶端A向“陳x爸爸等3位家長”分別發送啟動邀請，使得這些家長能夠回應於該啟動邀請而快速實現帳號啟動，從而接收和查看上述的通訊消息。
步驟503，服務端接收客戶端B返回的已讀回饋。
步驟504，服務端向客戶端A發送已讀通知。
步驟505，客戶端A更新讀取情況。
在一實施例中，客戶端B在檢測到使用者讀取上述的通知消息後，可以向服務端返回上述的已讀回饋，使得服務端可以據此確認客戶端B對應的學生家長已經讀取了上述的通訊消息。例如，當客戶端B對應於學生“劉xx”的爸爸時，雖然對應於“劉xx媽媽”的客戶端C尚未返回已讀回饋，但服務端可以確認學生“劉xx”對應的學生家庭已經讀取了上述通訊消息，即該學生家庭對上述通訊消息的讀取情況為已讀取。
相應地，客戶端A根據服務端發送的已讀通知，可以確定學生“劉xx”對應的學生家庭已經讀取了上述通訊消息，從而將學生“劉xx”對應的學生家庭標記為已讀狀態，並表現在對展示的讀取情況的更新。例如，圖9是一示例性實施例提供的另一種群聊介面的示意圖。客戶端A可以將圖6所示群聊介面600中的資訊602更新為圖9所示群聊介面900中的資訊901，譬如該資訊901的內容可以為“21位元學生未讀”，表示還存在21個學生家庭處於未讀狀態。再例如，圖10是一示例性實施例提供的又一種群聊介面的示意圖。客戶端A可以將圖6所示群聊介面600中的資訊602更新為圖10所示群聊介面1000中的資訊1001，譬如該資訊1001的內容可以為“1位元學生已讀；21位學生未讀”，表示存在一個學生家庭(即學生“劉xx”對應的學生家庭)處於已讀狀態，以及存在21個學生家庭處於未讀狀態。
圖11是一示例性實施例提供的另一種詳情展示介面的示意圖。回應於班主任對上述資訊901或資訊1001的觸發操作，客戶端A可以示出如圖11所示的詳情展示介面1100，使得班主任可以查看未讀狀態、已讀狀態的學生家庭的詳情資訊等。例如，圖11示出了“學生已讀”標籤頁，示出了學生“劉xx”對應的學生家庭的讀取情況，比如“爸爸已讀、媽媽未讀”，對應於前述的客戶端B發出了已讀回饋、客戶端C並未發出已讀回饋。同時，由於學生“徐xx”的家長尚未讀取上述的通訊消息，使得客戶端D並未向服務端返回已讀回饋，因而該學生“徐xx”對應的學生家庭的讀取情況位於“學生未讀”標籤頁，並未展示於詳情展示介面1100中，除非切換至“學生未讀”標籤頁進行查看。
圖12是一示例性實施例提供的另一種通訊過程中的交互示意圖。如圖12所示，該通訊過程涉及客戶端A~D、服務端之間的交互，可以包括以下步驟：
步驟1201，客戶端A在群組內發送的通訊消息，該通訊消息經由服務端發送至客戶端B~客戶端D。
步驟1202，客戶端A展示讀取情況。
步驟1203，服務端接收客戶端B返回的已讀回饋。
在一實施例中，步驟1201~1203可以參考圖5所示的步驟501~503，此處不再贅述。
步驟1204，服務端向客戶端A轉發已讀回饋。
步驟1205，客戶端A更新讀取情況。
在一實施例中，服務端僅用於對客戶端B~D返回的已讀回饋進行轉發，並由客戶端A具體針對已讀回饋進行分析，從而將相應的學生家庭由未讀狀態更新為已讀狀態。那麼，由於客戶端B、客戶端C均對應於學生“劉xx”，那麼當客戶端B返回已讀回饋、客戶端C未返回時，仍然可以將學生“劉xx”對應的學生家庭標記為已讀狀態；類似地，由於學生“徐xx”僅對應於客戶端D，那麼當客戶端D未返回已讀回饋時，該學生“徐xx”對應的學生家庭仍被標記為預設的未讀狀態。
圖13是一示例性實施例提供的一種設備的示意結構圖。請參考圖13，在硬體層面，該設備包括處理器1302、內部匯流排1304、網路介面1306、記憶體1308以及非易失性記憶體1310，當然還可能包括其他業務所需要的硬體。處理器1302從非易失性記憶體1310中讀取對應的電腦程式到記憶體1308中然後運行，在邏輯層面上形成通訊裝置。當然，除了軟體實現方式之外，本說明書一個或多個實施例並不排除其他實現方式，比如邏輯器件抑或軟硬體結合的方式等等，也就是說以下處理流程的執行主體並不限定於各個邏輯單元，也可以是硬體或邏輯器件。
請參考圖14，在軟體實施方式中，該通訊裝置可以包括：
發送單元1401，在群組內發送通訊消息，所述群組內的群組成員被劃分為若干組別，每一組別包含一個或多個群組成員；
展示單元1402，展示與各個組別對應的讀取狀態相關的資訊；其中，當所述讀取狀態為已讀狀態時，表明相應組別所含的至少一個群組成員已讀取所述通訊消息，當所述讀取狀態為未讀狀態時，表明相應組別所含的所有群組成員均未讀取所述通訊消息。
可選的，透過下述方式確定各個組別對應的讀取狀態：
獲取各個群組成員針對所述通訊消息返回的已讀回饋，並根據所述已讀回饋確定各個組別對應的讀取狀態；其中，所述已讀回饋表明相應的群組成員已讀取所述通訊消息；或，
接收伺服器發送的針對任一組別的已讀通知，所述已讀通知表明所述任一組別所含的至少一個群組成員已讀取所述通訊消息；其中，所述已讀通知由所述伺服器根據群組成員發送的已讀回饋而生成。
可選的，所述展示單元1402具體用於：
展示處於已讀狀態的組別對應的第一組別數量；和/或，
展示處於未讀狀態的組別對應的第二組別數量。
可選的，所述組別包括由受關注群組成員構成的受關注組別、由非關注群組成員構成的非關注組別；所述展示單元1402具體用於：
展示與受關注組別對應的讀取狀態相關的資訊。
可選的，還包括：
通知單元1403，根據接收到的通知指令，向所有處於未讀狀態的組別內的群組成員發送消息閱讀通知；或，根據接收到的通知指令，向所述群組內所有未讀取所述通訊消息的群組成員發送消息閱讀通知。
可選的，
所述群組內的群組成員被基於組別劃分指令而劃分至對應的組別；或，
所述群組內即時位置相同或相近的群組成員被劃分至同一組別。
圖15是一示例性實施例提供的一種設備的示意結構圖。請參考圖15，在硬體層面，該設備包括處理器1502、內部匯流排1504、網路介面1506、記憶體1508以及非易失性記憶體1510，當然還可能包括其他業務所需要的硬體。處理器1502從非易失性記憶體1510中讀取對應的電腦程式到記憶體1508中然後運行，在邏輯層面上形成通訊裝置。當然，除了軟體實現方式之外，本說明書一個或多個實施例並不排除其他實現方式，比如邏輯器件抑或軟硬體結合的方式等等，也就是說以下處理流程的執行主體並不限定於各個邏輯單元，也可以是硬體或邏輯器件。
請參考圖16，在一種軟體實施方式中，該通訊裝置可以包括：
發送單元1601，將任一群組成員創建的通訊消息發送至群組中，所述群組內的群組成員被劃分為若干組別，每一組別包含一個或多個群組成員；
接收單元1602，接收各個群組成員針對所述通訊消息返回的已讀回饋，所述已讀回饋表明相應的群組成員已讀取所述通訊消息；
通知單元1603，向所述任一群組成員發送針對任一組別的已讀通知，所述已讀通知表明所述任一組別所含的至少一個群組成員已讀取所述通訊消息。
請參考圖17，在另一種軟體實施方式中，該通訊裝置可以包括：
發送單元1701，將任一群組成員提交的通訊消息發送至群組中，所述群組內的群組成員被劃分為若干組別，每一組別包含一個或多個群組成員；
接收單元1702，接收各個群組成員針對所述通訊消息返回的已讀回饋，所述已讀回饋表明相應的群組成員已讀取所述通訊消息；
轉發單元1703，將收到的已讀回饋轉發至所述任一群組成員，以由所述任一群組成員展示與各個組別對應的讀取狀態相關的資訊；其中，當所述讀取狀態為已讀狀態時，表明相應組別所含的至少一個群組成員已讀取所述通訊消息，當所述讀取狀態為未讀狀態時，表明相應組別所含的所有群組成員均未讀取所述通訊消息。
圖18是一示例性實施例提供的一種設備的示意結構圖。請參考圖18，在硬體層面，該設備包括處理器1802、內部匯流排1804、網路介面1806、記憶體1808以及非易失性記憶體1810，當然還可能包括其他業務所需要的硬體。處理器1802從非易失性記憶體1810中讀取對應的電腦程式到記憶體1808中然後運行，在邏輯層面上形成通訊裝置。當然，除了軟體實現方式之外，本說明書一個或多個實施例並不排除其他實現方式，比如邏輯器件抑或軟硬體結合的方式等等，也就是說以下處理流程的執行主體並不限定於各個邏輯單元，也可以是硬體或邏輯器件。
請參考圖19，在一種軟體實施方式中，該通訊裝置可以包括：
設定單元1901，在發送郵件時將郵件群組設定為所述郵件的收件方，所述郵件群組內的群組成員被劃分為若干組別，每一組別包含一個或多個群組成員；
展示單元1902，展示與各個組別對應的讀取狀態相關的資訊；其中，當所述讀取狀態為已讀狀態時，表明相應組別所含的至少一個群組成員已讀取所述郵件，當所述讀取狀態為未讀狀態時，表明相應組別所含的所有群組成員均未讀取所述郵件。
可選的，透過下述方式確定各個組別對應的讀取狀態：
獲取各個群組成員針對所述郵件返回的已讀回饋，並根據所述已讀回饋確定各個組別對應的讀取狀態；其中，所述已讀回饋表明相應的群組成員已讀取所述郵件；或，
接收伺服器發送的針對任一組別的已讀通知，所述已讀通知表明所述任一組別所含的至少一個群組成員已讀取所述郵件；其中，所述已讀通知由所述伺服器根據群組成員發送的已讀回饋而生成。
可選的，所述展示單元1902具體用於：
展示處於已讀狀態的組別對應的第一組別數量；和/或，
展示處於未讀狀態的組別對應的第二組別數量。
可選的，所述組別包括由受關注群組成員構成的受關注組別、由非關注群組成員構成的非關注組別；所述展示單元1902具體用於：
展示與受關注組別對應的讀取狀態相關的資訊。
可選的，還包括：
通知單元1903，根據接收到的通知指令，向所有處於未讀狀態的組別內的群組成員發送消息閱讀通知；或，根據接收到的通知指令，向所述郵件群組內所有未讀取所述郵件的群組成員發送消息閱讀通知。
可選的，
所述郵件群組內的群組成員被基於組別劃分指令而劃分至對應的組別；或，
所述郵件群組內即時位置相同或相近的群組成員被劃分至同一組別。
上述實施例闡明的系統、裝置、模組或單元，具體可以由電腦晶片或實體實現，或者由具有某種功能的產品來實現。一種典型的實現設備為電腦，電腦的具體形式可以是個人電腦、膝上型電腦、行動電話、相機電話、智慧型電話、個人數位助理、媒體播放機、導航設備、電子郵件收發設備、遊戲控制台、平板電腦、可穿戴設備或者這些設備中的任意幾種設備的組合。
在一個典型的配置中，電腦包括一個或多個處理器(CPU)、輸入/輸出介面、網路介面和記憶體。
記憶體可能包括電腦可讀媒體中的非永久性記憶體，隨機存取記憶體(RAM) 和/或非易失性記憶體等形式，如唯讀記憶體(ROM) 或快閃記憶體(flash RAM)。記憶體是電腦可讀媒體的示例。
電腦可讀媒體包括永久性和非永久性、可移動和非可移動媒體可以由任何方法或技術來實現資訊儲存。資訊可以是電腦可讀指令、資料結構、程式的模組或其他資料。電腦的儲存媒體的例子包括，但不限於相變記憶體(PRAM)、靜態隨機存取記憶體(SRAM)、動態隨機存取記憶體(DRAM)、其他類型的隨機存取記憶體(RAM)、唯讀記憶體(ROM)、電可擦除可編程唯讀記憶體(EEPROM)、快閃記憶體或其他記憶體技術、唯讀光碟唯讀記憶體(CD-ROM)、數位多功能光碟(DVD) 或其他光學儲存、磁盒式磁帶、磁片儲存、量子記憶體、基於石墨烯的儲存媒體或其他磁性存放裝置或任何其他非傳輸媒體，可用於儲存可以被計算設備訪問的資訊。按照本文中的界定，電腦可讀媒體不包括暫存電腦可讀媒體(transitory media)，如調製的資料信號和載波。
還需要說明的是，術語“包括”、“包含”或者其任何其他變體意在涵蓋非排他性的包含，從而使得包括一系列要素的過程、方法、商品或者設備不僅包括那些要素，而且還包括沒有明確列出的其他要素，或者是還包括為這種過程、方法、商品或者設備所固有的要素。在沒有更多限制的情況下，由語句“包括一個……”限定的要素，並不排除在包括所述要素的過程、方法、商品或者設備中還存在另外的相同要素。
上述對本說明書特定實施例進行了描述。其它實施例在所附申請專利範圍的範圍內。在一些情況下，在申請專利範圍中記載的動作或步驟可以按照不同於實施例中的順序來執行並且仍然可以實現期望的結果。另外，在圖式中描繪的過程不一定要求示出的特定順序或者連續順序才能實現期望的結果。在某些實施方式中，多工處理和並行處理也是可以的或者可能是有利的。
在本說明書一個或多個實施例使用的術語是僅僅出於描述特定實施例的目的，而非旨在限制本說明書一個或多個實施例。在本說明書一個或多個實施例和所附申請專利範圍中所使用的單數形式的“一種”、“所述”和“該”也旨在包括多數形式，除非上下文清楚地表示其他含義。還應當理解，本文中使用的術語“和/或”是指並包含一個或多個相關聯的列出項目的任何或所有可能組合。
應當理解，儘管在本說明書一個或多個實施例可能採用術語第一、第二、第三等來描述各種資訊，但這些資訊不應限於這些術語。這些術語僅用來將同一類型的資訊彼此區分開。例如，在不脫離本說明書一個或多個實施例範圍的情況下，第一資訊也可以被稱為第二資訊，類似地，第二資訊也可以被稱為第一資訊。取決於語境，如在此所使用的詞語“如果”可以被解釋成為“在……時”或“當……時”或“回應於確定”。
以上所述僅為本說明書一個或多個實施例的較佳實施例而已，並不用以限制本說明書一個或多個實施例，凡在本說明書一個或多個實施例的精神和原則之內，所做的任何修改、等同替換、改進等，均應包含在本說明書一個或多個實施例保護的範圍之內。The exemplary embodiments will be described in detail here, and examples thereof are shown in the drawings. When the following description refers to the drawings, unless otherwise indicated, the same numbers in different drawings indicate the same or similar elements. The implementation manners described in the following exemplary embodiments do not represent all implementation manners consistent with one or more embodiments of this specification. On the contrary, they are only examples of devices and methods consistent with some aspects of one or more embodiments of this specification as detailed in the scope of the appended application.
It should be noted that in other embodiments, the steps of the corresponding method are not necessarily executed in the order shown and described in this specification. In some other embodiments, the method may include more or fewer steps than described in this specification. In addition, a single step described in this specification may be decomposed into multiple steps for description in other embodiments; and multiple steps described in this specification may also be combined into a single step in other embodiments. description.
Fig. 1 is a schematic structural diagram of a communication system provided by an exemplary embodiment. As shown in Figure 1, the system may include a server 11, a network 12, and a number of electronic devices, such as a mobile phone 13, a mobile phone 14, and a mobile phone 15.
The server 11 may be a physical server including an independent host, or the server 11 may be a virtual server carried by a host cluster. During operation, the server 11 can run a program on the server side of an application to implement related business functions of the application. For example, when the server 11 runs an instant messaging application program, it can be implemented as the instant messaging application On the server side.
Mobile phones 13-15 are just one type of electronic equipment that users can use. In fact, users can obviously also use electronic devices such as the following types: tablet devices, notebook computers, palmtop computers (PDAs, Personal Digital Assistants), wearable devices (such as smart glasses, smart watches, etc.), etc., this manual One or more embodiments do not limit this. During operation, the electronic device can run a client-side program of an application to implement related business functions of the application. For example, when the electronic device runs an instant messaging application program, it can be implemented as the instant messaging application's program. Client.
It should be pointed out that the client application of the instant messaging application can be pre-installed on the electronic device, so that the client can be started and run on the electronic device; of course, when an online "client" such as HTML5 technology is used When you do not need to install the corresponding application on the electronic device, you can get and run the client.
The network 12 for interaction between the mobile phones 13-15 and the server 11 may include multiple types of wired or wireless networks. Electronic devices such as mobile phones 13-15 can participate in the same group, so that any user can send communication messages to all other users in the group through its own electronic device.
Fig. 2 is a flowchart of a communication method on the client side according to an exemplary embodiment. As shown in FIG. 2, the method is applied to electronic equipment (for example, mobile phones 13-15 shown in FIG. 1), and may include the following steps:
Step 202: Send a communication message in a group. The group members in the group are divided into several groups, and each group includes one or more group members.
In one embodiment, an instant messaging application client is running on the electronic device. All instant messaging applications in related technologies can be applied to the technical solutions of this specification to realize the communication solutions of this specification.
In one embodiment, the group includes multiple group members, and these group members can be divided into one or more groups. This manual does not limit the way of grouping group members. For example: when the group is an enterprise group, the group members are employees of the enterprise, and the group members can be grouped according to the department to which the group members belong or the projects they participate in. Divide so that group members in the same group belong to the same department or participate in the same project; when the group is a class parent group, the group members are the parents of students, and the group can be divided according to the family of the students to which the group members belong. Make group members in the same group belong to the same student family (for example, all parents of a certain student); when the group is a hospital group, the group members are doctors in the hospital, and they can be classified according to the department to which the group members belong The group is divided so that the group members of the same group belong to the same department; when the group is a tour group, the group members are members of the tour group, and the group can be divided according to the family of the tour group members. Of course, the technical solutions in this specification can also be applied to other scenarios, and will not be repeated here.
In an embodiment, the group division method may include a static division method. For example, by sending a group division command for the aforementioned group to the server, group members in the group are divided into corresponding groups. Based on the static division method, the group members contained in each group usually do not change.
In an embodiment, the group division method may include a dynamic division method. For example, group division can be implemented based on geographic location information, so that group members with the same or similar geographic locations are classified into the same group. Then, after sending a communication message in a group, the server can obtain the real-time position of each group member, and divide group members with the same or similar real-time position into the same group, and further determine that each group corresponds to the communication message The read status. It can be seen that the division of groups is dynamic at this time: when the geographic location of group members changes, the number of groups and the group members contained in each group may change dynamically.
In an embodiment, each group member may be restricted to belong to only one group. In another embodiment, each group member may be allowed to belong to multiple groups at the same time, so as to be suitable for employees of the same enterprise to concurrently hold positions in different departments or participate in multiple projects at the same time, or for the same student’s parents to belong to twin brothers in the class. Parents, or the same doctor concurrently manages multiple departments, etc.
Step 204: Display information related to the read status corresponding to each group; wherein, when the read status is the read status, it indicates that at least one group member included in the corresponding group has read the communication message When the read status is an unread status, it indicates that all group members included in the corresponding group have not read the communication message.
In an embodiment, electronic devices used by members of different groups can realize point-to-point communication without resorting to a server. Among them, the sender sends the communication message to the electronic device of each recipient (for example, the other group members in the group except the sender) through the electronic device, and the electronic device of each recipient detects that the recipient has read After the communication message, the read feedback is returned to the sender’s electronic device. The read feedback indicates that the corresponding receiver has read the above communication message, so that the sender’s electronic device determines the corresponding reception based on the read feedback. The group that the party is in is switched to the read state (the default is unread state). The electronic devices used by the sender and the receiver can respectively run the clients of the instant messaging application to realize the above-mentioned communication process.
In one embodiment, electronic devices used by different group members can communicate through a server. Among them, the sender submits the communication message to the server through the electronic device, so that the server sends the communication message to the electronic device of each recipient, and the electronic device of each recipient detects that the recipient has read the communication message. , Returns the read feedback to the server, which indicates that the corresponding recipient has read the above communication message. In one case, the server forwards the read feedback to the sender's electronic device without further processing, and the sender's electronic device determines that the corresponding receiver's group is switched to the read state based on the read feedback ( The default is unread status), that is, the sender's electronic device determines the read status of each group, and the server is only used to realize data transmission. In another case, the server determines that the group of the corresponding recipient is switched to the read state (the default is the unread state) based on the read feedback, and sends the read state for the group to the sender’s electronic device Notification, the read notification indicates that at least one group member included in the corresponding group has read the above communication message, that is, the server determines the reading status of each group, and the sender’s electronic device is only used to display the results ( That is, the above information related to the read status).
In one embodiment, when at least one group member in the same group has read the aforementioned communication message, the group member can perform related operations, or inform other groups in the same group of the content of the communication message. Group members to enable other group members to perform related operations. Therefore, when it is determined that at least one group member in the same group has read the above-mentioned communication message, the read status corresponding to the group can be set to the read status, indicating that all group members in the group have been read. Know or be able to know the above-mentioned communication news. And when all group members in the same group have not read the above communication message, the read status corresponding to the group can be set to unread status, indicating that none of the group members in the group has been notified yet The above-mentioned communication message.
In one embodiment, after the communication message is sent, the read status corresponding to all groups can be preset to the unread status; then, after the group members have read the communication message, the corresponding group can be adjusted accordingly. Select the corresponding reading state to switch to the read state.
In an embodiment, the above-mentioned information related to the reading status may include: the reading status corresponding to each group. Correspondingly, when displaying the information related to the reading status corresponding to each group, it is equivalent to displaying the reading status corresponding to each group respectively, so that the sender of the communication message can quickly learn the information of each group for the communication message. Read the situation. Wherein, the communication message is displayed in the group chat interface corresponding to the group, and the reading status corresponding to each group can also be displayed in the group chat interface, for example, displayed in the surrounding area of the communication message; or, because of the group chat interface The area available for display is limited. After the communication message is triggered, the corresponding reading status of each group can be displayed in other interfaces (independent pages or floating windows).
In an embodiment, the above-mentioned information related to the reading state may include: the number of groups in different reading states, such as the number of the first group corresponding to the group in the read state, and the number of groups in the unread state. The number of the second group corresponding to the group. Correspondingly, when displaying the information related to the reading state corresponding to each group, it is equivalent to displaying the above-mentioned first group quantity and/or second group quantity. Among them, because the sum of the number of the first group and the number of the second group is a fixed value, when only the number of the first group is displayed, the user can calculate the number of the second group in combination with the above fixed value, or when only the number of the second group is displayed For the second group quantity, the user can calculate the first group quantity in combination with the above fixed value.
In one embodiment, when the user triggers the displayed number of the first group, the information of the group in the read state can be displayed in detail. For example, it can show the identifiers of all the groups in the read state (that is, the information used to identify and distinguish each group; taking the parent group of the class as an example, the group identifier can be the name of the student, etc.); further, It can also show the reading status of the communication messages by the group members included in each group, that is, whether each group member has read or not read the above-mentioned communication messages. Similarly, when the user triggers the displayed number of the second group, the information of the unread group can be displayed in detail; further, the information of the group members contained in each group can also be displayed. Name (These group members must have not read the above communication message).
In an embodiment, the above-mentioned groups may include a focused group formed by members of a focused group, and a non-focused group formed by members of a non-focused group. The group members can be classified based on a certain dimension, so as to determine the members of the group that are concerned and the members of the non-following group. For example, each group member has one or more types of tags in the same dimension. Based on the preset rules of the instant messaging application or the settings of the group owner/administrator, group members configured with some types of tags can be set as recipients. Follow group members and group members configured with other types of labels are set as non-following group members. For another example, communication messages may have multiple types (such as text messages, multimedia messages, task event messages, conference event messages, etc.), or the content of communication messages may involve multiple events, which can be based on predefined message types/message content and tags. The mapping relationship between the two, the group members configured with the corresponding tags are set as the members of the followed group or the members of the non-following group.
In one embodiment, only the information related to the reading state corresponding to the attention group may be displayed, without displaying the information related to the reading state corresponding to the non-interest group. For example, for a group of class parents, when the head teacher sends a communication message related to the student in the group, the head teacher only pays attention to whether the parents of each student's family have read the communication message, and does not pay attention to whether other teachers have read the communication message. The communication message can therefore only display information related to the reading status corresponding to each student's family, such as the number of unread student families.
In one embodiment, according to the received notification instruction, a message reading notification can be sent to all group members in the unread state, and the group members in the unread state can be reminded of the above communication The message is read. Or, according to the received notification instruction, a message reading notification can be sent to all group members who have not read the communication message in the group, and all group members who have not read the communication message can be reminded to read it in time. Among them, the group member as the sender only needs to send a notification command to send a message to all group members in the unread state or all group members who have not read the communication message at the same time. Notification, without the need to notify each group member separately, helps to improve notification efficiency.
In an embodiment, a function switch may be provided to the local user. For example, the function switch may be displayed in the form of a virtual switch or an option in a pop-up window, so that the local user can decide whether to enable the technical solution in this specification; When it is decided not to enable, the electronic device will separately display the reading status of each group member to the communication message to the local user, instead of displaying the corresponding reading status of each group.
Fig. 3A is a flowchart of a communication method on the server side according to an exemplary embodiment. As shown in FIG. 3A, the method is applied to a server (for example, the server 11 shown in FIG. 1, etc.), and may include the following steps:
Step 302a: Send a communication message created by any group member to the group. The group members in the group are divided into several groups, and each group includes one or more group members.
In one embodiment, there is a server running an instant messaging application on the server. All instant messaging applications in related technologies can be applied to the technical solutions of this specification to realize the communication solutions of this specification.
In one embodiment, the group includes multiple group members, and these group members can be divided into one or more groups. This manual does not limit the way of grouping group members. For example: when the group is an enterprise group, the group members are employees of the enterprise, and the group members can be grouped according to the department to which the group members belong or the projects they participate in. Divide so that group members in the same group belong to the same department or participate in the same project; when the group is a class parent group, the group members are the parents of students, and the group can be divided according to the family of the students to which the group members belong. Make group members in the same group belong to the same student family (for example, all parents of a certain student); when the group is a hospital group, the group members are doctors in the hospital, and they can be classified according to the department to which the group members belong The group is divided so that the group members of the same group belong to the same department; when the group is a tour group, the group members are members of the tour group, and the group can be divided according to the family of the tour group members. Of course, the technical solutions in this specification can also be applied to other scenarios, and will not be repeated here.
In an embodiment, the group division method may include a static division method. For example, by sending a group division command for the aforementioned group to the server, group members in the group are divided into corresponding groups. Based on the static division method, the group members contained in each group usually do not change.
In an embodiment, the group division method may include a dynamic division method. For example, group division can be implemented based on geographic location information, so that group members with the same or similar geographic locations are classified into the same group. Then, after sending a communication message in a group, the server can obtain the real-time position of each group member, and divide group members with the same or similar real-time position into the same group, and further determine that each group corresponds to the communication message The read status. It can be seen that the division of groups is dynamic at this time: when the geographic location of group members changes, the number of groups and the group members contained in each group may change dynamically.
In an embodiment, each group member may be restricted to belong to only one group. In another embodiment, each group member may be allowed to belong to multiple groups at the same time, so as to be suitable for employees of the same enterprise to concurrently hold positions in different departments or participate in multiple projects at the same time, or for the same student’s parents to belong to twin brothers in the class. Parents, or the same doctor concurrently manages multiple departments, etc.
Step 304a: Receive the read feedback returned by each group member in response to the communication message, where the read feedback indicates that the corresponding group member has read the communication message.
Step 306a: Send a read notification for any group to any group member, where the read notification indicates that at least one group member included in the any group has read the communication message.
In one embodiment, electronic devices used by different group members can communicate through a server. Among them, the sender submits the communication message to the server through the electronic device, so that the server sends the communication message to the electronic device of each recipient, and the electronic device of each recipient detects that the recipient has read the communication message. , Returns the read feedback to the server, which indicates that the corresponding recipient has read the above communication message. Further, the server determines that the group of the corresponding recipient is switched to the read state (the default is the unread state) based on the read feedback, and sends a read notification for the group to the sender’s electronic device. The read notification indicates that at least one group member included in the corresponding group has read the above communication message, that is, the server determines the reading status of each group, and the sender’s electronic device is only used to display the results (i.e., the above Information related to read status).
In one embodiment, when at least one group member in the same group has read the aforementioned communication message, the group member can perform related operations, or inform other groups in the same group of the content of the communication message. Group members to enable other group members to perform related operations. Therefore, when it is determined that at least one group member in the same group has read the above-mentioned communication message, the read status corresponding to the group can be set to the read status, indicating that all group members in the group have been read. Know or be able to know the above-mentioned communication news. And when all group members in the same group have not read the above communication message, the read status corresponding to the group can be set to unread status, indicating that none of the group members in the group has been notified yet The above-mentioned communication message.
In one embodiment, after the communication message is sent, the read status corresponding to all groups can be preset to the unread status; then, after the group members have read the communication message, the corresponding group can be adjusted accordingly. Select the corresponding reading state to switch to the read state.
In an embodiment, the above-mentioned information related to the reading status may include: the reading status corresponding to each group. Correspondingly, when displaying the information related to the reading status corresponding to each group, it is equivalent to displaying the reading status corresponding to each group respectively, so that the sender of the communication message can quickly learn the information of each group for the communication message. Read the situation. Wherein, the communication message is displayed in the group chat interface corresponding to the group, and the reading status corresponding to each group can also be displayed in the group chat interface, for example, displayed in the surrounding area of the communication message; or, because of the group chat interface The area available for display is limited. After the communication message is triggered, the corresponding reading status of each group can be displayed in other interfaces (independent pages or floating windows).
In an embodiment, the above-mentioned information related to the reading state may include: the number of groups in different reading states, such as the number of the first group corresponding to the group in the read state, and the number of groups in the unread state. The number of the second group corresponding to the group. Correspondingly, when displaying the information related to the reading state corresponding to each group, it is equivalent to displaying the above-mentioned first group quantity and/or second group quantity. Among them, because the sum of the number of the first group and the number of the second group is a fixed value, when only the number of the first group is displayed, the user can calculate the number of the second group in combination with the above fixed value, or when only the number of the second group is displayed For the second group quantity, the user can calculate the first group quantity in combination with the above fixed value.
In one embodiment, when the user triggers the displayed number of the first group, the information of the group in the read state can be displayed in detail. For example, it can show the identifiers of all the groups in the read state (that is, the information used to identify and distinguish each group; taking the parent group of the class as an example, the group identifier can be the name of the student, etc.); further, It can also show the reading status of the communication messages by the group members included in each group, that is, whether each group member has read or not read the above-mentioned communication messages. Similarly, when the user triggers the displayed number of the second group, the information of the unread group can be displayed in detail; further, the information of the group members contained in each group can also be displayed. Name (These group members must have not read the above communication message).
In an embodiment, the above-mentioned groups may include a focused group formed by members of a focused group, and a non-focused group formed by members of a non-focused group. The group members can be classified based on a certain dimension, so as to determine the members of the group that are concerned and the members of the non-following group. For example, each group member has one or more types of tags in the same dimension. Based on the preset rules of the instant messaging application or the settings of the group owner/administrator, group members configured with some types of tags can be set as recipients. Follow group members and group members configured with other types of labels are set as non-following group members. For another example, communication messages may have multiple types (such as text messages, multimedia messages, task event messages, conference event messages, etc.), or the content of communication messages may involve multiple events, which can be based on predefined message types/message content and tags. The mapping relationship between the two, the group members configured with the corresponding tags are set as the members of the followed group or the members of the non-following group.
In one embodiment, only the information related to the reading state corresponding to the attention group may be displayed, without displaying the information related to the reading state corresponding to the non-interest group. For example, for a group of class parents, when the head teacher sends a communication message related to the student in the group, the head teacher only pays attention to whether the parents of each student's family have read the communication message, and does not pay attention to whether other teachers have read the communication message. The communication message can therefore only display information related to the reading status corresponding to each student's family, such as the number of unread student families.
In one embodiment, the server can receive the notification instruction from the sender, and accordingly send a message reading notification to all group members in the unread state, which can remind the group in the unread state The members of the group read the above communication message. Alternatively, the server may send a message reading notification to all group members who have not read the communication message in the group according to the above notification instruction, which may remind all group members who have not read the communication message to read it in time. Among them, the group member as the sender only needs to send a notification command to make the server send to all the group members in the unread state or all the group members who have not read the communication message at the same time. Sending a message to read notifications without notifying each group member separately can help improve notification efficiency.
In one embodiment, the server may provide a function switch to each group member in advance. For example, the function switch may be displayed in the form of a virtual switch or an option in a pop-up window, so that each group member can decide whether to enable this function. The technical solution in the manual, and the server can record the decision results of each group member. Take the sender of the above communication message as an example. When the sender decides not to enable it, the server can send to the sender the read status of each group member of the communication message, so that the electronic device used by the sender can display every Whether a group member has read the communication message, instead of displaying the corresponding read status of each group.
Fig. 3B is a flowchart of another communication method on the server side according to an exemplary embodiment. As shown in FIG. 3B, the method is applied to a server (for example, the server 11 shown in FIG. 1, etc.), and may include the following steps:
Step 302b: Send a communication message submitted by any group member to the group. The group members in the group are divided into several groups, and each group includes one or more group members.
In one embodiment, there is a server running an instant messaging application on the server. All instant messaging applications in related technologies can be applied to the technical solutions of this specification to realize the communication solutions of this specification.
In one embodiment, the group includes multiple group members, and these group members can be divided into one or more groups. This manual does not limit the way of grouping group members. For example: when the group is an enterprise group, the group members are employees of the enterprise, and the group members can be grouped according to the department to which the group members belong or the projects they participate in. Divide so that group members in the same group belong to the same department or participate in the same project; when the group is a class parent group, the group members are the parents of students, and the group can be divided according to the family of the students to which the group members belong. Make group members in the same group belong to the same student family (for example, all parents of a certain student); when the group is a hospital group, the group members are doctors in the hospital, and they can be classified according to the department to which the group members belong The group is divided so that the group members of the same group belong to the same department; when the group is a tour group, the group members are members of the tour group, and the group can be divided according to the family of the tour group members. Of course, the technical solutions in this specification can also be applied to other scenarios, and will not be repeated here.
In an embodiment, the group division method may include a static division method. For example, by sending a group division command for the aforementioned group to the server, group members in the group are divided into corresponding groups. Based on the static division method, the group members contained in each group usually do not change.
In an embodiment, the group division method may include a dynamic division method. For example, group division can be implemented based on geographic location information, so that group members with the same or similar geographic locations are classified into the same group. Then, after sending a communication message in a group, the server can obtain the real-time position of each group member, and divide group members with the same or similar real-time position into the same group, and further determine that each group corresponds to the communication message The read status. It can be seen that the division of groups is dynamic at this time: when the geographic location of group members changes, the number of groups and the group members contained in each group may change dynamically.
In an embodiment, each group member may be restricted to belong to only one group. In another embodiment, each group member may be allowed to belong to multiple groups at the same time, so as to be suitable for employees of the same enterprise to concurrently hold positions in different departments or participate in multiple projects at the same time, or for the same student’s parents to belong to twin brothers in the class. Parents, or the same doctor concurrently manages multiple departments, etc.
Step 304b: Receive the read feedback returned by each group member for the communication message, where the read feedback indicates that the corresponding group member has read the communication message.
Step 306b, forward the received read feedback to any group member, so that any group member displays information related to the read status corresponding to each group; wherein, when the read status is read In the state, it indicates that at least one group member included in the corresponding group has read the communication message. When the read state is unread, it indicates that all group members included in the corresponding group have not read the communication message. The communication message.
In one embodiment, electronic devices used by different group members can communicate through a server. Among them, the sender submits the communication message to the server through the electronic device, so that the server sends the communication message to the electronic device of each recipient, and the electronic device of each recipient detects that the recipient has read the communication message. , Returns the read feedback to the server, which indicates that the corresponding recipient has read the above communication message. Further, the server forwards the read feedback to the electronic device of the sender without further processing, and the electronic device of the sender determines that the group of the corresponding receiver is switched to the read state (pre-read) based on the read feedback. Set to unread status), that is, the sender’s electronic device determines the read status of each group, and the server is only used to realize data transmission.
In one embodiment, when at least one group member in the same group has read the aforementioned communication message, the group member can perform related operations, or inform other groups in the same group of the content of the communication message. Group members to enable other group members to perform related operations. Therefore, when it is determined that at least one group member in the same group has read the above-mentioned communication message, the read status corresponding to the group can be set to the read status, indicating that all group members in the group have been read. Know or be able to know the above-mentioned communication news. And when all group members in the same group have not read the above communication message, the read status corresponding to the group can be set to unread status, indicating that none of the group members in the group has been notified yet The above-mentioned communication message.
In one embodiment, after the communication message is sent, the read status corresponding to all groups can be preset to the unread status; then, after the group members have read the communication message, the corresponding group can be adjusted accordingly. Select the corresponding reading state to switch to the read state.
In an embodiment, the above-mentioned information related to the reading status may include: the reading status corresponding to each group. Correspondingly, when displaying the information related to the reading status corresponding to each group, it is equivalent to displaying the reading status corresponding to each group respectively, so that the sender of the communication message can quickly learn the information of each group for the communication message. Read the situation. Wherein, the communication message is displayed in the group chat interface corresponding to the group, and the reading status corresponding to each group can also be displayed in the group chat interface, for example, displayed in the surrounding area of the communication message; or, because of the group chat interface The area available for display is limited. After the communication message is triggered, the corresponding reading status of each group can be displayed in other interfaces (independent pages or floating windows).
In an embodiment, the above-mentioned information related to the reading state may include: the number of groups in different reading states, such as the number of the first group corresponding to the group in the read state, and the number of groups in the unread state. The number of the second group corresponding to the group. Correspondingly, when displaying the information related to the reading state corresponding to each group, it is equivalent to displaying the above-mentioned first group quantity and/or second group quantity. Among them, because the sum of the number of the first group and the number of the second group is a fixed value, when only the number of the first group is displayed, the user can calculate the number of the second group in combination with the above fixed value, or when only the number of the second group is displayed For the second group quantity, the user can calculate the first group quantity in combination with the above fixed value.
In one embodiment, when the user triggers the displayed number of the first group, the information of the group in the read state can be displayed in detail. For example, it can show the identifiers of all the groups in the read state (that is, the information used to identify and distinguish each group; taking the parent group of the class as an example, the group identifier can be the name of the student, etc.); further, It can also show the reading status of the communication messages by the group members included in each group, that is, whether each group member has read or not read the above-mentioned communication messages. Similarly, when the user triggers the displayed number of the second group, the information of the unread group can be displayed in detail; further, the information of the group members contained in each group can also be displayed. Name (These group members must have not read the above communication message).
In an embodiment, the above-mentioned groups may include a focused group formed by members of a focused group, and a non-focused group formed by members of a non-focused group. The group members can be classified based on a certain dimension, so as to determine the members of the group that are concerned and the members of the non-following group. For example, each group member has one or more types of tags in the same dimension. Based on the preset rules of the instant messaging application or the settings of the group owner/administrator, group members configured with some types of tags can be set as recipients. Follow group members and group members configured with other types of labels are set as non-following group members. For another example, communication messages may have multiple types (such as text messages, multimedia messages, task event messages, conference event messages, etc.), or the content of communication messages may involve multiple events, which can be based on predefined message types/message content and tags. The mapping relationship between the two, the group members configured with the corresponding tags are set as the members of the followed group or the members of the non-following group.
In one embodiment, only the information related to the reading state corresponding to the attention group may be displayed, without displaying the information related to the reading state corresponding to the non-interest group. For example, for a group of class parents, when the head teacher sends a communication message related to the student in the group, the head teacher only pays attention to whether the parents of each student's family have read the communication message, and does not pay attention to whether other teachers have read the communication message. The communication message can therefore only display information related to the reading status corresponding to each student's family, such as the number of unread student families.
In one embodiment, the server can receive the notification instruction from the sender, and accordingly send a message reading notification to all group members in the unread state, which can remind the group in the unread state The members of the group read the above communication message. Alternatively, the server may send a message reading notification to all group members who have not read the communication message in the group according to the above notification instruction, which may remind all group members who have not read the communication message to read it in time. Among them, the group member as the sender only needs to send a notification command to make the server send to all the group members in the unread state or all the group members who have not read the communication message at the same time. Sending a message to read notifications without notifying each group member separately can help improve notification efficiency.
In one embodiment, the server may provide a function switch to each group member in advance. For example, the function switch may be displayed in the form of a virtual switch or an option in a pop-up window, so that each group member can decide whether to enable this function. The technical solution in the manual, and the server can record the decision results of each group member. Take the sender of the above communication message as an example. When the sender decides not to enable it, the server can send to the sender the read status of each group member of the communication message, so that the electronic device used by the sender can display every Whether a group member has read the communication message, instead of displaying the corresponding read status of each group.
Fig. 4 is a flowchart of a client-side communication method provided by an exemplary embodiment. As shown in FIG. 4, the method is applied to electronic equipment (for example, mobile phones 13-15 shown in FIG. 1), and may include the following steps:
Step 402: Set the mail group as the recipient of the mail when sending the mail. The group members in the mail group are divided into several groups, and each group includes one or more group members. .
In one embodiment, an email client is running on the electronic device, or a browser can be run on the electronic device and the email page can be opened in the browser.
In one embodiment, the mail group contains multiple group members, and these group members can be divided into one or more groups. This manual does not limit the way that group members are divided into groups. For example, when the mail group corresponds to an enterprise group, the group members are employees of the enterprise, which can be carried out according to the department to which the group members belong or the projects they participate in. Group division, so that group members in the same group belong to the same department or participate in the same project; when the mail group corresponds to the parent group of the class, the group member is the parent of the student, which can be done according to the family of the student to which the group member belongs Groups are divided so that group members in the same group belong to the same student family (for example, all parents of a certain student); when the mail group corresponds to a hospital group, the group members are doctors in the hospital, and you can follow The departments of group members are divided into groups so that group members of the same group belong to the same department; when the mail group corresponds to the tour group, the group members are members of the tour group, which can be classified according to the group members belong to Families are divided into groups. Of course, the technical solutions in this specification can also be applied to other scenarios, and will not be repeated here.
In an embodiment, the group division method may include a static division method. For example, by sending a group division command for the above-mentioned mail group to the server, group members in the mail group are divided into corresponding groups. Based on the static division method, the group members contained in each group usually do not change.
In an embodiment, the group division method may include a dynamic division method. For example, group division can be implemented based on geographic location information, so that group members with the same or similar geographic locations are classified into the same group. Then, after sending an email to the mail group, the server can obtain the real-time position of each group member, divide group members with the same or similar real-time position into the same group, and further determine the effect of each group on the mail Read the status. It can be seen that the division of groups is dynamic at this time: when the geographic location of group members changes, the number of groups and the group members contained in each group may change dynamically.
In an embodiment, each group member may be restricted to belong to only one group. In another embodiment, each group member may be allowed to belong to multiple groups at the same time, so as to be suitable for employees of the same enterprise to concurrently hold positions in different departments or participate in multiple projects at the same time, or for the same student’s parents to belong to twin brothers in the class. Parents, or the same doctor concurrently manages multiple departments, etc.
Step 404: Display information related to the read status corresponding to each group; wherein, when the read status is a read status, it indicates that at least one group member included in the corresponding group has read the mail. When the read status is an unread status, it indicates that all group members included in the corresponding group have not read the mail.
In one embodiment, the sender submits the mail to the server through the electronic device, so that the server sends the mail to the electronic device of each recipient, and the electronic device of each recipient detects that the recipient has read the mail. Then, the read feedback is returned to the server, and the read feedback indicates that the corresponding recipient has read the above-mentioned mail. In one case, the server forwards the read feedback to the sender's electronic device without further processing, and the sender's electronic device determines that the corresponding receiver's group is switched to the read state based on the read feedback ( The default is unread status), that is, the sender's electronic device determines the read status of each group, and the server is only used to realize data transmission. In another case, the server determines that the group of the corresponding recipient is switched to the read state (the default is the unread state) based on the read feedback, and sends the read state for the group to the sender’s electronic device Notification, the read notification indicates that at least one group member included in the corresponding group has read the above-mentioned email, that is, the server determines the reading status of each group, and the sender’s electronic device is only used to display the results (ie The above information related to the read status).
In one embodiment, when at least one group member in the same group has read the above-mentioned mail, the group member can perform related operations, or notify other group members in the same group of the content of the mail To allow other group members to perform related operations. Therefore, when it is determined that at least one group member in the same group has read the above-mentioned mail, the reading status corresponding to the group can be set to read status, indicating that all group members in the group have been notified Or both can get the above mail. And when all group members in the same group have not read the above-mentioned emails, the read status corresponding to the group can be set to unread status, indicating that none of the group members in the group have been informed of the above The content of the message.
In one embodiment, after the email is sent, the read status corresponding to all groups can be preset to the unread status; then, after the group members have read the email, the corresponding group correspondence can be adjusted accordingly To switch to the read state.
In an embodiment, the above-mentioned information related to the reading status may include: the reading status corresponding to each group. Correspondingly, when displaying information related to the reading status corresponding to each group, it is equivalent to displaying the reading status corresponding to each group, so that the sender of the mail can quickly learn the reading of the mail by each group Happening. Among them, the mail is displayed on the interface of the sent mailing list, and the reading status corresponding to each group can also be displayed on the interface of the sent mailing list, for example, displayed in the surrounding area of the corresponding mail; or, because of the sent mailing list interface The area available for display in is limited. After the above emails are triggered, the corresponding reading status of each group can be displayed in other interfaces (independent pages or floating windows).
In an embodiment, the above-mentioned information related to the reading state may include: the number of groups in different reading states, such as the number of the first group corresponding to the group in the read state, and the number of groups in the unread state. The number of the second group corresponding to the group. Correspondingly, when displaying the information related to the reading state corresponding to each group, it is equivalent to displaying the above-mentioned first group quantity and/or second group quantity. Among them, because the sum of the number of the first group and the number of the second group is a fixed value, when only the number of the first group is displayed, the user can calculate the number of the second group in combination with the above fixed value, or when only the number of the second group is displayed For the second group quantity, the user can calculate the first group quantity in combination with the above fixed value.
In one embodiment, when the user triggers the displayed number of the first group, the information of the group in the read state can be displayed in detail. For example, you can show the identifiers of all the groups that are in the read state (that is, the information used to identify and distinguish each group; take the mail group corresponding to the parent group of the class as an example, the group identifier can be the name of the student, etc. ); Further, it can also show the reading status of the mails of the group members included in each group, that is, whether each group member has read or not read the above-mentioned mails. Similarly, when the user triggers the displayed number of the second group, the information of the unread group can be displayed in detail; further, the information of the group members contained in each group can also be displayed. Name (These group members must have not read the above email).
In an embodiment, the above-mentioned groups may include a focused group formed by members of a focused group, and a non-focused group formed by members of a non-focused group. The group members can be classified based on a certain dimension, so as to determine the members of the group that are concerned and the members of the non-following group. For example, each group member has one or more types of labels in the same dimension. Based on the preset rules applied by the mailbox or the settings of the sender, group members configured with some types of labels can be set as members of the group to be followed , Group members configured with other types of tags are set as non-following group members. For another example, there may be multiple types of mail (such as ordinary mail, high priority mail, meeting invitation mail, schedule reminder mail, etc.), or the content of the mail may involve multiple events, which can be based on the predefined message type/message content and label. The mapping relationship between the two, the group members configured with the corresponding tags are set as the members of the followed group or the members of the non-following group.
In one embodiment, only the information related to the reading state corresponding to the attention group may be displayed, without displaying the information related to the reading state corresponding to the non-interest group. For example, for the mail group corresponding to the parent group of the class, when the head teacher sends a student-related mail, the head teacher only pays attention to whether the parents of each student’s family read the mail, and does not pay attention to whether other teachers have read the mail. Therefore, it is possible to display only information related to the reading status corresponding to each student's family, such as the number of unread student families.
In one embodiment, according to the received notification command, a notification email or message reading notification can be sent to all group members in the unread state, and group members in the unread state can be reminded Read the above mail. Or, according to the received notification instruction, a notification mail or message reading notification can be sent to all group members who have not read the mail in the mail group, and all group members who have not read the mail can be reminded to read it in time. Among them, the group member as the sender only needs to send a notification command to send a message to all the group members in the unread state or all the group members who have not read the mail in the mail group at the same time. Notification, without the need to notify each group member separately, helps to improve notification efficiency.
In an embodiment, a function switch may be provided to the local user. For example, the function switch may be displayed in the form of a virtual switch or an option in a pop-up window, so that the local user can decide whether to enable the technical solution in this specification; When it is decided not to enable, the electronic device will separately display the reading status of each group member to the mail to the local user, instead of displaying the corresponding reading status of each group.
The following takes the scene of the parent group of the class as an example to describe the communication scheme of this manual in detail. Assume that in the group corresponding to the class "first grade 5 classes", the group members include: the class teacher, the parent corresponding to each student, and a number of class teachers. The mobile phone used by each group member runs a client with an instant messaging application T. For example, the class teacher corresponds to client A, the father and mother of student "Liu xx" correspond to client B and client C, and the student " The father of "Xu xx" corresponds to client D, and the parents of other students correspond to other clients, and there is a server running on the server.
Fig. 5 is a schematic diagram of interaction in a communication process provided by an exemplary embodiment. As shown in Figure 5, the communication process involves the interaction between the client A~D and the server, and may include the following steps:
In step 501, the communication message sent by the client A within the group, the communication message is sent to the client B~the client D via the server.
In one embodiment, the head teacher can send communication messages in the group "5th grade of first grade" through the client A. The client A can first submit the communication message to the server, and then the server sends the communication message to the client B, the client C, and the client D, as well as the clients corresponding to other students' parents.
For example, FIG. 6 is a schematic diagram of a group chat interface provided by an exemplary embodiment. The client A can show the group chat interface 600 as shown in FIG. 6 to the head teacher, and the head teacher can send the aforementioned communication message based on the group chat interface 600. After the communication message is sent, the head teacher can view the message content 601 of the communication message in the group chat interface 600.
In step 502, the client A displays the reading situation.
In an embodiment, information 602 may be shown near the message content 601 as shown in FIG. 6 to indicate the reading status of the communication message by other group members.
Assuming that the group "Class 5 of Grade 1" contains 1 class teacher, 39 parents corresponding to 22 students, and 4 teachers, then: when the message content 601 is "The temperature will drop tomorrow, parents please pay attention to adding children's clothing "When the message content 601 is to remind parents to add clothes to the students, it has nothing to do with the teacher, so the class teacher actually only pays attention to whether the parents have read the above communication message; at the same time, although there are 39 parents in total, the same student’s Any parent can add clothing to the student, so these parents are actually divided into 22 student families corresponding to 22 students, and each student family includes all the parents of the corresponding student. Therefore, in the group chat interface 600 shown in FIG. 6, although the displayed information 602 is "22 students have not read", the actual meaning is "22 student families have not read". After the communication message is sent, each student's family is in an unread state by default.
Fig. 7 is a schematic diagram of a detailed display interface provided by an exemplary embodiment. Based on the triggering operation of the information 602 by the head teacher, the client A can switch to the detailed display interface 700 shown in FIG. 7 to display in detail the reading status of the above-mentioned communication messages by each student family. The detailed display interface 700 may include tab pages such as "student unread", "student read", and "teacher", which are respectively used to display information for the families of students in the unread state, the families of the students in the read state, and the teacher in the class; Among them, the number 22 indicates that 22 student families are in the unread state, the number 0 indicates that 0 student families are in the read state, and the number 4 indicates that there are 4 teachers (you can select the "Teacher" tab to view the communication of each teacher The read status of the message).
For example, the detailed display interface 700 shows the detailed content of the "student unread" tab, and the student name of each student's family, the relationship between the parent and the student, whether the parent has read the communication message, etc. can be viewed separately. Among them, the student "Liu xx" corresponding to client B and C is marked as "Dad and Mom unread", indicating that client B and C have not detected that the user has read the above communication message, and the student corresponding to client D "Xu "xx" is marked as "Dad Unread", indicating that client D has not detected that the user has read the above communication message.
In one embodiment, FIG. 8 is a schematic diagram of a quick notification of account activation information provided by an exemplary embodiment. As shown in Figure 8, the mother of the student "Chen x" is in an unread state and his father is in an unactivated state, indicating that the mother has not yet viewed the above communication messages on the corresponding client, and the father has not yet registered to activate the message on the instant messaging application T. Accounts; similarly, there may be some other parents who have not activated their accounts, such as "Chen x Dad and other three parents have not activated their accounts." Then, the client A can display the notification option 801 on the detail display interface 700, so that the class teacher can trigger the notification option 801, and the client A can send activation invitations to "3 parents including Chen x Dad", so that these parents The account can be activated quickly in response to the activation invitation, so as to receive and view the aforementioned communication messages.
In step 503, the server receives the read feedback returned by the client B.
In step 504, the server sends a read notification to the client A.
In step 505, the client A updates the reading situation.
In one embodiment, after client B detects that the user has read the above notification message, it can return the above read feedback to the server, so that the server can confirm that the student and parent corresponding to client B has read The above-mentioned communication message. For example, when the client B corresponds to the father of the student "Liu xx", although the client C corresponding to "Mother Liu xx" has not yet returned the read feedback, the server can confirm that the student family corresponding to the student "Liu xx" has After reading the above communication message, that is, the reading status of the above communication message by the student's family is read.
Correspondingly, according to the read notification sent by the server, the client A can determine that the student family corresponding to the student "Liu xx" has read the above communication message, thereby marking the student family corresponding to the student "Liu xx" as a read state , And manifested in the update of the reading situation of the display. For example, FIG. 9 is a schematic diagram of another group chat interface provided by an exemplary embodiment. Client A can update the information 602 in the group chat interface 600 shown in FIG. 6 to the information 901 in the group chat interface 900 shown in FIG. 9. For example, the content of the information 901 may be "21 students have not read", which means There are still 21 student families in unread status. For another example, FIG. 10 is a schematic diagram of another group chat interface provided by an exemplary embodiment. Client A can update the information 602 in the group chat interface 600 shown in FIG. 6 to the information 1001 in the group chat interface 1000 shown in FIG. 10. For example, the content of the information 1001 can be "1 student has read; 21 students "Student unread" means that there is a student family (that is, the student family corresponding to the student "Liu xx") in the read state, and there are 21 student families in the unread state.
FIG. 11 is a schematic diagram of another detailed display interface provided by an exemplary embodiment. In response to the triggering operation of the above-mentioned information 901 or information 1001 by the class teacher, the client A can display a detailed display interface 1100 as shown in FIG. For example, Figure 11 shows the "student has read" tab, showing the reading status of the student family corresponding to the student "Liu xx", such as "dad has read, mother has not read", which corresponds to the aforementioned client B A read feedback was sent, and the client C did not send a read feedback. At the same time, since the parent of the student "Xu xx" has not read the above communication message, the client D has not returned the read feedback to the server. Therefore, the reading status of the student family corresponding to the student "Xu xx" is located in the "student" The "Unread" tab is not displayed in the detailed display interface 1100, unless you switch to the "Student Unread" tab to view it.
Fig. 12 is a schematic diagram of interaction in another communication process provided by an exemplary embodiment. As shown in Figure 12, the communication process involves the interaction between the client A~D and the server, and may include the following steps:
Step 1201, the client A sends a communication message in the group, and the communication message is sent to the client B~the client D via the server.
Step 1202: Client A displays the reading situation.
In step 1203, the server receives the read feedback returned by the client B.
In an embodiment, steps 1201 to 1203 may refer to steps 501 to 503 shown in FIG. 5, which will not be repeated here.
In step 1204, the server forwards the read feedback to the client A.
Step 1205: Client A updates the reading situation.
In one embodiment, the server is only used to forward the read feedback returned by the clients B~D, and the client A analyzes the read feedback specifically to update the corresponding student family from the unread status to Read status. Then, since both client B and client C correspond to the student "Liu xx", when the client B returns the read feedback but the client C does not return, the student family corresponding to the student "Liu xx" can still be marked as Read status; similarly, since the student "Xu xx" only corresponds to the client D, when the client D does not return the read feedback, the student family corresponding to the student "Xu xx" is still marked as the default Read status.
Fig. 13 is a schematic structural diagram of a device according to an exemplary embodiment. Please refer to Figure 13, at the hardware level, the device includes a processor 1302, an internal bus 1304, a network interface 1306, a memory 1308, and a non-volatile memory 1310. Of course, it may also include hardware required for other services. . The processor 1302 reads the corresponding computer program from the non-volatile memory 1310 to the memory 1308 and then runs it to form a communication device on a logical level. Of course, in addition to software implementation, one or more embodiments of this specification do not exclude other implementations, such as logic devices or a combination of software and hardware, etc., which means that the execution body of the following processing flow is not limited to Each logic unit can also be a hardware or logic device.
Please refer to FIG. 14, in the software implementation, the communication device may include:
The sending unit 1401 sends a communication message in a group, and the group members in the group are divided into several groups, and each group includes one or more group members;
The display unit 1402 displays information related to the read status corresponding to each group; wherein, when the read status is the read status, it indicates that at least one group member included in the corresponding group has read the communication Message, when the read status is an unread status, it indicates that all group members included in the corresponding group have not read the communication message.
Optionally, determine the corresponding reading status of each group through the following methods:
Obtain the read feedback returned by each group member for the communication message, and determine the corresponding reading status of each group according to the read feedback; wherein, the read feedback indicates that the corresponding group member has read the The communication message; or,
Receive a read notification for any group sent by the server, the read notification indicating that at least one group member included in the any group has read the communication message; wherein, the read notification Generated by the server based on the read feedback sent by the group members.
Optionally, the display unit 1402 is specifically configured to:
Show the number of the first group corresponding to the group in the read state; and/or,
Shows the number of the second group corresponding to the group in the unread state.
Optionally, the group includes a focused group composed of members of a focused group and a non-focused group composed of members of a non-focused group; the display unit 1402 is specifically configured to:
Display information related to the reading status corresponding to the group of interest.
Optionally, it also includes:
The notification unit 1403, according to the received notification instruction, sends a message reading notification to all group members in the group in the unread state; or, according to the received notification instruction, to all unread all in the group The group members of the communication message send a message reading notification.
Optional,
The group members in the group are divided into corresponding groups based on the group division instruction; or,
Group members with the same or similar real-time positions in the group are divided into the same group.
Fig. 15 is a schematic structural diagram of a device according to an exemplary embodiment. Please refer to Figure 15. At the hardware level, the device includes a processor 1502, internal bus 1504, network interface 1506, memory 1508, and non-volatile memory 1510. Of course, it may also include hardware required for other services. . The processor 1502 reads the corresponding computer program from the non-volatile memory 1510 to the memory 1508 and then runs it to form a communication device on a logical level. Of course, in addition to software implementation, one or more embodiments of this specification do not exclude other implementations, such as logic devices or a combination of software and hardware, etc., which means that the execution body of the following processing flow is not limited to Each logic unit can also be a hardware or logic device.
Please refer to FIG. 16, in a software implementation, the communication device may include:
The sending unit 1601 sends a communication message created by any group member to the group. The group members in the group are divided into several groups, and each group includes one or more group members;
The receiving unit 1602 receives the read feedback returned by each group member for the communication message, where the read feedback indicates that the corresponding group member has read the communication message;
The notification unit 1603 sends a read notification for any group to any group member, where the read notification indicates that at least one group member included in the any group has read the communication message.
Please refer to FIG. 17, in another software implementation, the communication device may include:
The sending unit 1701 sends a communication message submitted by any group member to the group. The group members in the group are divided into several groups, and each group includes one or more group members;
The receiving unit 1702 receives the read feedback returned by each group member for the communication message, where the read feedback indicates that the corresponding group member has read the communication message;
The forwarding unit 1703 forwards the received read feedback to any of the group members, so that the any group member displays the information related to the reading status corresponding to each group; wherein, when the reading status is already When the status is read, it indicates that at least one group member included in the corresponding group has read the communication message. When the read status is an unread state, it indicates that all group members included in the corresponding group have not read the communication message. Fetch the communication message.
Fig. 18 is a schematic structural diagram of a device according to an exemplary embodiment. Please refer to Figure 18. At the hardware level, the device includes a processor 1802, an internal bus 1804, a network interface 1806, a memory 1808, and a non-volatile memory 1810. Of course, it may also include hardware required for other services. . The processor 1802 reads the corresponding computer program from the non-volatile memory 1810 to the memory 1808 and then runs it to form a communication device on a logical level. Of course, in addition to software implementation, one or more embodiments of this specification do not exclude other implementations, such as logic devices or a combination of software and hardware, etc., which means that the execution body of the following processing flow is not limited to Each logic unit can also be a hardware or logic device.
Please refer to FIG. 19, in a software implementation, the communication device may include:
The setting unit 1901, when sending a mail, sets a mail group as the recipient of the mail, the group members in the mail group are divided into several groups, and each group includes one or more groups member;
The display unit 1902 displays information related to the reading status corresponding to each group; wherein, when the reading status is the read status, it indicates that at least one group member included in the corresponding group has read the mail When the read status is unread, it indicates that all group members included in the corresponding group have not read the mail.
Optionally, determine the corresponding reading status of each group through the following methods:
Obtain the read feedback returned by each group member for the mail, and determine the corresponding reading status of each group according to the read feedback; wherein, the read feedback indicates that the corresponding group member has read the Mail; or,
Receive a read notification for any group sent by the server, the read notification indicating that at least one group member included in the any group has read the mail; wherein, the read notification is determined by The server is generated based on the read feedback sent by the group members.
Optionally, the display unit 1902 is specifically configured to:
Show the number of the first group corresponding to the group in the read state; and/or,
Shows the number of the second group corresponding to the group in the unread state.
Optionally, the group includes a focused group composed of members of a focused group and a non-focused group composed of members of a non-focused group; the display unit 1902 is specifically configured to:
Display information related to the reading status corresponding to the group of interest.
Optionally, it also includes:
The notification unit 1903, according to the received notification instruction, sends a message reading notification to all group members in the group in the unread state; or, according to the received notification instruction, to all unread messages in the mail group The group member of the mail sends a message reading notification.
Optional,
The group members in the mail group are divided into corresponding groups based on the group division instruction; or,
Group members with the same or similar real-time positions in the mail group are divided into the same group.
The systems, devices, modules, or units explained in the above embodiments may be implemented by computer chips or entities, or implemented by products with certain functions. A typical implementation device is a computer. The specific form of the computer can be a personal computer, a laptop computer, a mobile phone, a camera phone, a smart phone, a personal digital assistant, a media player, a navigation device, an email receiving and sending device, and a game control A desktop, a tablet, a wearable device, or a combination of any of these devices.
In a typical configuration, a computer includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
Memory may include non-permanent memory in computer-readable media, random access memory (RAM) and/or non-volatile memory, such as read-only memory (ROM) or flash memory ( flash RAM). Memory is an example of computer-readable media.
Computer-readable media include permanent and non-permanent, removable and non-removable media, and information storage can be realized by any method or technology. Information can be computer-readable instructions, data structures, program modules, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), and other types of random access memory (RAM) , Read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technology, CD-ROM, digital multi-function optical disc (DVD) or other optical storage, magnetic cassette tape, magnetic sheet storage, quantum memory, graphene-based storage media or other magnetic storage devices or any other non-transmission media that can be used to store information that can be accessed by computing devices. According to the definition in this article, computer-readable media does not include transitory media, such as modulated data signals and carrier waves.
It should also be noted that the terms "include", "include" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, commodity or equipment including a series of elements not only includes those elements, but also includes Other elements that are not explicitly listed, or they also include elements inherent to such processes, methods, commodities, or equipment. If there are no more restrictions, the element defined by the sentence "including a..." does not exclude the existence of other identical elements in the process, method, commodity, or equipment that includes the element.
The foregoing describes specific embodiments of this specification. Other embodiments are within the scope of the attached patent application. In some cases, the actions or steps described in the scope of the patent application may be performed in a different order from the embodiment and still achieve desired results. In addition, the processes depicted in the drawings do not necessarily require the specific order or sequential order shown in order to achieve the desired result. In some embodiments, multiplexing and parallel processing are also possible or may be advantageous.
The terms used in one or more embodiments of this specification are only for the purpose of describing specific embodiments, and are not intended to limit one or more embodiments of this specification. The singular forms of "a", "said" and "the" used in one or more embodiments of this specification and the scope of the appended patent application are also intended to include plural forms, unless the context clearly indicates other meanings. It should also be understood that the term "and/or" as used herein refers to and includes any or all possible combinations of one or more associated listed items.
It should be understood that although the terms first, second, third, etc. may be used to describe various information in one or more embodiments of this specification, the information should not be limited to these terms. These terms are only used to distinguish the same type of information from each other. For example, without departing from the scope of one or more embodiments of this specification, the first information may also be referred to as second information, and similarly, the second information may also be referred to as first information. Depending on the context, the word "if" as used herein can be interpreted as "when" or "when" or "in response to certainty".
The foregoing descriptions are only preferred embodiments of one or more embodiments of this specification, and are not intended to limit one or more embodiments of this specification. All within the spirit and principle of one or more embodiments of this specification, Any modification, equivalent replacement, improvement, etc. made should be included in the protection scope of one or more embodiments of this specification.
