TW202001930A - An notification apparatus - Google Patents

An notification apparatus Download PDF

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Publication number
TW202001930A
TW202001930A TW107122204A TW107122204A TW202001930A TW 202001930 A TW202001930 A TW 202001930A TW 107122204 A TW107122204 A TW 107122204A TW 107122204 A TW107122204 A TW 107122204A TW 202001930 A TW202001930 A TW 202001930A
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Taiwan
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information
mobile
item
website
notification device
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TW107122204A
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Chinese (zh)
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毛彥傑
陳冠錡
林國蓁
闕崇晉
紀鈞瀚
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國立虎尾科技大學
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Priority to TW107122204A priority Critical patent/TW202001930A/en
Publication of TW202001930A publication Critical patent/TW202001930A/en

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Abstract

This invention relates to An Notification Apparatus. It integrates intelligent cloud platform, iBeacon launchers, wearable health care device, large data storage systems, and APP by using advanced medical electronic components and communications technology to reduce the workload of nursing staff, establish communication among caregivers, families of user and user, and allow families to access the health state of user.

Description

通報裝置 Notification device

本創作乃關於一種通報裝置,特別是一種具通話功能的穿戴式健康照護裝置及雲端智能平台的健康照護系統。 This creation is about a notification device, especially a wearable health care device with a call function and a health care system of a cloud intelligent platform.

為了嬰兒、病患、行動不便長者之長期照護之需要,逐有於被照顧者身上裝設檢測裝置之技術產生以達成生理狀態之感測,從而冀望能夠減輕照護人員的負擔並且能夠給予被照顧者便佳的服務。 For the long-term care needs of babies, patients, and elderly with limited mobility, the technology of installing detection devices on the care recipients is generated to achieve the sensing of the physiological state, so as to hope to reduce the burden of care workers and be able to give care Good service.

習知技術之檢測裝置於使用者身上安裝吸盤或是綁心跳帶造成使用者不舒服。此外,使用該檢測裝置時需要於床上或病房中之固定位置設置如電話般大小之檢測判斷裝置以讓照護人員得知使用者之生理狀態,此等系統之檢測判斷裝置除了佔據空間外,亦無法讓照護人員即時得知使用者之生理狀態以及造成使用者行動上的不方便。再者,當使用者有突發狀況時,必須透過電話或室內緊急按鈕來求救,無法即使與照護人員通話,造成遺憾發生。是以,此種習知技術尚有改善之空間。 The detection device of the conventional technology installs a suction cup on the user or binds the heartbeat belt to cause the user to be uncomfortable. In addition, when using the detection device, a phone-like detection and judgment device needs to be installed at a fixed position in the bed or ward to let the caregiver know the user's physiological state. In addition to occupying space, the detection and judgment device of these systems also It is impossible for the caregiver to immediately know the user's physiological state and cause inconvenience to the user's actions. Furthermore, when the user has a sudden situation, he must call for help through the phone or the room emergency button, even if he talks with the caregiver, causing regret. Therefore, there is still room for improvement in this conventional technique.

本創作通報裝置之其中之一目的在於提供一種健康照護系統,以期改善習知檢測裝置造成使用者不舒服及行動不便、照護人員無法即時得知使用者狀況及與使用者溝通等諸多問題。 One of the purposes of this creative notification device is to provide a health care system with a view to improving many problems such as the user's discomfort and mobility difficulties caused by the conventional detection device, the caregiver's inability to immediately know the user's condition, and communication with the user.

為達上述目的,本發明提出一種通報裝置,其包含:雲端智能平台;複數個發射器,透過藍芽通訊協定發射位置資訊;以及穿戴式健康照護裝置,包含:電子陀螺儀,用以偵測使用者之三軸方向之速度資訊、加速度資訊及傾斜角度資訊;數位聽診器,用以偵測使用者之心跳頻率、呼吸頻率、腸蠕動聲、排氣聲及進食聲之生理資訊;無線通訊模組,支援藍芽通訊協定及網路通訊協定,透過藍芽通訊協定接收複數個發射器所發射之位置資訊,以及透過網路通訊協定與雲端智能平台進行連線,用以將速度資訊、加速度資訊、傾斜角度資訊、生理資訊及位置資訊傳輸至雲端智能平台;其中雲端智能平台包含專家系統模塊,專家系統模塊分析速度資訊、加速度資訊、傾斜角度資訊、生理資訊及位置資訊,並與正常資訊做比對,若有異常則發出警示訊號至複數個行動裝置,複數個行動裝置安裝有接收警示訊號之行動應用程式。 In order to achieve the above object, the present invention provides a notification device, which includes: a cloud intelligent platform; a plurality of transmitters that transmit position information through a Bluetooth communication protocol; and a wearable health care device, including: an electronic gyroscope for detection User's three-axis speed information, acceleration information and tilt angle information; digital stethoscope to detect the physiological information of the user's heartbeat frequency, breathing frequency, intestinal peristaltic sound, exhaust sound and eating sound; wireless communication mode Group, support Bluetooth communication protocol and network communication protocol, receive position information transmitted by multiple transmitters through Bluetooth communication protocol, and connect with cloud intelligent platform through network communication protocol to use for speed information and acceleration Information, tilt angle information, physiological information and position information are transmitted to the cloud intelligent platform; the cloud intelligent platform includes an expert system module, the expert system module analyzes speed information, acceleration information, tilt angle information, physiological information and position information, and normal information For comparison, if there is an abnormality, a warning signal is sent to a plurality of mobile devices, and a plurality of mobile devices are installed with a mobile application that receives the warning signal.

較佳地,可進一步包含大數據存儲系統,與雲端智能平台透過網路連線,可用以存儲速度資訊、加速度資訊、傾斜角度資訊、生理資訊及位置資訊為歷史資訊。 Preferably, it may further include a big data storage system, which is connected to the cloud intelligent platform through a network, and can be used to store speed information, acceleration information, tilt angle information, physiological information, and position information as historical information.

較佳地,專家系統模塊可分析速度資訊、加速度資訊、傾斜角度資訊、生理資訊及位置資訊,並可進一步與歷史資訊進行比對,若有異常則可發出警示訊號。 Preferably, the expert system module can analyze speed information, acceleration information, inclination angle information, physiological information and position information, and can further compare with historical information, if there is an abnormality, a warning signal can be issued.

較佳地,專家系統模塊,可包含心臟、胸腔及消化之分析模塊。 Preferably, the expert system module may include analysis modules for the heart, chest cavity, and digestion.

較佳地,接收警示訊號之行動應用程式可顯示警示及求救提示。 Preferably, the mobile application receiving the warning signal can display the warning and the help request.

較佳地,可進一步包含客服機器人系統,透過網路通訊協定與雲端智能平台進行連線,可用以接收警示訊號,並可傳輸警示訊號至複數個家屬之行動裝置,其中複數個家屬之行動裝置,安裝有接收警示訊號之行動應用程式,且行動應用程式可設定為複數個家屬與使用者關係之行動裝置。 Preferably, it may further include a customer service robot system, which is connected to the cloud intelligent platform through a network communication protocol, can be used to receive warning signals, and can transmit warning signals to a plurality of mobile devices of family members, wherein a plurality of mobile devices of family members , A mobile application that receives the warning signal is installed, and the mobile application can be set as a plurality of mobile devices with a relationship between family members and users.

較佳地,雲端智能平台可進一步包含話音交換模塊,穿戴式健康照護裝置可進一步包含麥克風、喇叭與通話觸發裝置,其中穿戴式健康照護裝置與安裝行動應用程式之行動裝置可透過傳輸語音封包來通話。 Preferably, the cloud intelligent platform may further include a voice exchange module, and the wearable health care device may further include a microphone, a speaker, and a call trigger device, wherein the wearable health care device and the mobile device installed with the mobile application may transmit voice packets through Come call.

較佳地,通話觸發裝置可為實體通話按鍵或電子陀螺儀偵測到拍打或撞擊時來啟動通話。 Preferably, the call triggering device can be a physical call button or an electronic gyroscope to initiate a call when it detects a tap or impact.

較佳地,客服機器人系統可進一步連接特約醫院網站、廣告贊助商網站及商城網站,可用以接收特約醫院網站、廣告贊助商網站及商城網站所傳輸之複數個訊息,並提供複數個訊息至複數個行動裝置之行動應用程式。 Preferably, the customer service robot system can be further connected to the special hospital website, the advertising sponsor website and the mall website, and can be used to receive the plurality of messages transmitted from the special hospital website, the advertisement sponsor website and the mall website, and provide the plurality of messages to the plurality Mobile applications for mobile devices.

較佳地,客服機器人系統可接收來自複數個行動裝置之行動應用程式所發出之求救訊息,並傳輸求救訊息至特約醫院網站,以及客服機器人系統接收從特約醫院網站所發出之複數個訊息,並將複數個訊息傳輸至複數個行動裝置之行動應用程式。 Preferably, the customer service robot system can receive a distress message sent from a mobile application of a plurality of mobile devices and transmit the distress message to the website of the special hospital, and the customer service robot system receives a plurality of messages sent from the website of the special hospital, and Mobile apps that transmit multiple messages to multiple mobile devices.

1‧‧‧雲端智能平台 1‧‧‧ Cloud intelligent platform

11‧‧‧專家系統模塊 11‧‧‧ Expert System Module

12‧‧‧話音交換模塊 12‧‧‧Voice exchange module

2‧‧‧穿戴式健康照護裝置 2‧‧‧Wearable health care device

21‧‧‧電子陀螺儀 21‧‧‧Electronic gyroscope

22‧‧‧數位聽診器 22‧‧‧Digital stethoscope

23‧‧‧無線通訊模組 23‧‧‧Wireless communication module

24‧‧‧麥克風與喇叭 24‧‧‧Microphone and speaker

25‧‧‧實體通話按鍵 25‧‧‧ physical call button

3‧‧‧客服機器人系統 3‧‧‧Customer Service Robot System

4‧‧‧發射器 4‧‧‧ Launcher

5‧‧‧大數據存儲系統 5‧‧‧Big data storage system

6a、6b、7‧‧‧行動裝置 6a, 6b, 7‧‧‧ mobile device

8a‧‧‧商城網站 8a‧‧‧ Mall website

8b‧‧‧廣告贊助商網站 8b‧‧‧Advertising sponsor website

8c‧‧‧特約醫院網站 8c‧‧‧Special Hospital Website

第1圖為本發明一實施方式之方塊圖。 FIG. 1 is a block diagram of an embodiment of the invention.

第1圖為本發明一實施方式之通報裝置方塊圖。請參照第1 圖,本創作包含雲端智能平台1、複數個發射器4、穿戴式健康照護裝置2,以及安裝本系統之行動應用程式之複數個行動裝置6a、6b,本系統可於安養中心與相關機構或是家中來實施。複數個發射器4裝設於安養中心或是家中各個角落,例如裝設於使用者之臥房、廁所、客廳等處,發射器4透過藍芽通訊協定發射所設定之位置資訊,例如發射器4裝設於使用者臥房之廁所,則此發射器4會發射使用者臥房之廁所之位置資訊。發射器4可為iBeacon發射器,iBeacon是蘋果公司提出的一種可以讓附近手持電子設備檢測到的一種新的低功耗、低成本信號傳送器的一套可用於室內定位系統的協議。這種技術可以使一個智慧型手機或其他裝置在一個iBeacon基站的感應範圍內執行相應的命令。透過iBeacon來定位,相較於GPS定位,具有更準確及低耗能之優點。穿戴式健康照護裝置,包含:電子陀螺儀21、數位聽診器22以及無線通訊模組23。電子陀螺儀21,可為六軸重力感測器其包含三軸陀螺儀及三軸加速度儀,用以偵測使用者之三軸方向之速度資訊、加速度資訊及傾斜角度資訊。數位聽診器22,用以偵測使用者之心跳頻率、呼吸頻率、腸蠕動聲、排氣聲及進食聲之生理資訊。而無線通訊模組23,支援藍芽通訊協定及網路通訊協定(例如:wifi、低耗能wifi、3G或4G),透過藍芽通訊協定接收複數個發射器4所發射之位置資訊,以及透過網路通訊協定與雲端智能平台1進行連線,用以將速度資訊、加速度資訊、傾斜角度資訊、生理資訊及位置資訊傳輸至雲端智能平台1,例如使用者穿著穿戴式健康照護裝置2至臥房之廁所,則裝設於臥房之廁所之發射器4會發射臥房之廁所之位置資訊至穿戴式健康照護裝置2之無線通訊模組23,而電子陀螺儀21及數位聽診器22亦持續偵測使用者之速度資訊、加速度資訊、傾斜角度資訊 及生理資訊,然後穿戴式健康照護裝置2將獲取的速度資訊、加速度資訊、傾斜角度資訊、生理資訊及位置資訊透過網路傳輸至雲端智能平台1。而雲端智能平台1包含專家系統模塊11(例如為一程式),專家系統模塊11分析傳輸至雲端智能平台1的速度資訊、加速度資訊、傾斜角度資訊、生理資訊及位置資訊,並與正常資訊做比對(例如當使用者至廁所時,專家系統模塊11依據傳輸至雲端智能平台1的速度資訊、加速度資訊、傾斜角度資訊、位置資訊來與正常資訊做比對,分析取得使用者的動作、時長並參考所設定的男女的性別,來判斷他是在上大號或者是小號),若有異常則發出警示訊號至複數個行動裝置6a、6b,此複數個行動裝置6a、6b安裝有接收警示訊號之行動應用程式,例如專家系統模塊11所設定的正常資訊為三軸方向的速度需小於1m/s、加速度需小於5m/s2,以及心臟、胸腔及消化的正常數值範圍之分析模塊,若雲端智能平台1所接收到的加速度資訊Z軸方向加速度為8m/s2、生理資訊為心跳150下/min、位置資訊為臥房之廁所,則分析取得使用者可能在臥房之廁所發生跌倒且心跳異常,專家系統模塊11則發出警示訊號至看護人員及安養中心管理者之行動裝置6a、6b之行動應用程式,而於看護人員及安養中心管理者之行動裝置6a、6b顯示警示及求救提示。 FIG. 1 is a block diagram of a notification device according to an embodiment of the invention. Please refer to Figure 1. This creation includes a cloud-based intelligent platform 1, a plurality of transmitters 4, a wearable health care device 2, and a plurality of mobile devices 6a, 6b installed with mobile applications of the system. The center and relevant institutions or at home to implement. A plurality of transmitters 4 are installed in the security center or every corner of the home, such as the user's bedroom, toilet, living room, etc. The transmitter 4 transmits the set position information through the Bluetooth communication protocol, such as the transmitter 4 Installed in the toilet of the user's bedroom, the transmitter 4 will transmit the position information of the toilet in the user's bedroom. The transmitter 4 may be an iBeacon transmitter. iBeacon is a new low-power, low-cost signal transmitter set by Apple that can be detected by nearby handheld electronic devices. It is a protocol that can be used for indoor positioning systems. This technology enables a smartphone or other device to execute the corresponding command within the sensing range of an iBeacon base station. Positioning via iBeacon has the advantages of more accurate and low energy consumption compared to GPS positioning. The wearable health care device includes: an electronic gyroscope 21, a digital stethoscope 22, and a wireless communication module 23. The electronic gyroscope 21 may be a six-axis gravity sensor, which includes a three-axis gyroscope and a three-axis accelerometer to detect speed information, acceleration information, and tilt angle information of the user in the three-axis direction. The digital stethoscope 22 is used to detect the physiological information of the user's heartbeat frequency, breathing frequency, bowel movement sound, exhaust sound and eating sound. The wireless communication module 23 supports the Bluetooth communication protocol and the network communication protocol (for example: wifi, low-energy wifi, 3G or 4G), and receives the position information transmitted by the plurality of transmitters 4 through the Bluetooth communication protocol, and Connect with the cloud intelligent platform 1 through network communication protocol to transmit speed information, acceleration information, tilt angle information, physiological information and position information to the cloud intelligent platform 1, such as the user wearing a wearable health care device 2 to In the bedroom toilet, the transmitter 4 installed in the bedroom toilet will transmit the position information of the bedroom toilet to the wireless communication module 23 of the wearable health care device 2, and the electronic gyroscope 21 and the digital stethoscope 22 also continuously detect The user's speed information, acceleration information, tilt angle information and physiological information, and then the wearable health care device 2 transmits the acquired speed information, acceleration information, tilt angle information, physiological information and location information to the cloud intelligent platform 1 through the network . The cloud intelligent platform 1 includes an expert system module 11 (for example, a program). The expert system module 11 analyzes the speed information, acceleration information, tilt angle information, physiological information, and position information transmitted to the cloud intelligent platform 1, and does the normal information Comparison (for example, when the user goes to the toilet, the expert system module 11 compares the normal information with the speed information, acceleration information, tilt angle information, and position information transmitted to the cloud intelligent platform 1, analyzes and obtains the user's actions, Time and refer to the set gender of the man and woman to determine whether he is on the large or small size), if there is an abnormality, a warning signal is sent to a plurality of mobile devices 6a, 6b, the plurality of mobile devices 6a, 6b are installed Mobile applications that receive warning signals, for example, the normal information set by the expert system module 11 is that the speed in the triaxial direction needs to be less than 1m/s, the acceleration needs to be less than 5m/s2, and the analysis of the normal value range of the heart, chest and digestion Module, if the acceleration information received by the cloud intelligent platform 1 in the Z-axis direction is 8m/s2, the physiological information is heartbeat 150 beats/min, and the position information is the bedroom toilet, then the analysis may obtain that the user may fall in the bedroom toilet If the heartbeat is abnormal, the expert system module 11 sends a warning signal to the mobile device 6a, 6b mobile application of the nursing staff and the security center manager, and displays a warning on the mobile device 6a, 6b of the nursing staff and the security center manager. And distress tips.

1‧‧‧雲端智能平台 1‧‧‧ Cloud intelligent platform

11‧‧‧專家系統模塊 11‧‧‧ Expert System Module

12‧‧‧話音交換模塊 12‧‧‧Voice exchange module

2‧‧‧穿戴式健康照護裝置 2‧‧‧Wearable health care device

21‧‧‧電子陀螺儀 21‧‧‧Electronic gyroscope

22‧‧‧數位聽診器 22‧‧‧Digital stethoscope

23‧‧‧無線通訊模組 23‧‧‧Wireless communication module

24‧‧‧麥克風與喇叭 24‧‧‧Microphone and speaker

25‧‧‧實體通話按鍵 25‧‧‧ physical call button

3‧‧‧客服機器人系統 3‧‧‧Customer Service Robot System

4‧‧‧發射器 4‧‧‧ Launcher

5‧‧‧大數據存儲系統 5‧‧‧Big data storage system

6a、6b、7‧‧‧行動裝置 6a, 6b, 7‧‧‧ mobile device

8a‧‧‧商城網站 8a‧‧‧ Mall website

8b‧‧‧廣告贊助商網站 8b‧‧‧Advertising sponsor website

8c‧‧‧特約醫院網站 8c‧‧‧Special Hospital Website

Claims (10)

一種通報裝置,其包含:一雲端智能平台;複數個發射器,透過一藍芽通訊協定發射一位置資訊;以及一穿戴式健康照護裝置,包含:一電子陀螺儀,用以偵測一使用者之三軸方向之一速度資訊、一加速度資訊及一傾斜角度資訊;一數位聽診器,用以偵測一使用者之心跳頻率、呼吸頻率、腸蠕動聲、排氣聲及進食聲之一生理資訊;一無線通訊模組,支援該藍芽通訊協定及一網路通訊協定,透過該藍芽通訊協定接收該複數個發射器所發射之該位置資訊,以及透過該網路通訊協定與該雲端智能平台進行連線,用以將該速度資訊、該加速度資訊、該傾斜角度資訊、該生理資訊及該位置資訊傳輸至該雲端智能平台;其中該雲端智能平台包含一專家系統模塊,該專家系統模塊分析該速度資訊、該加速度資訊、該傾斜角度資訊、該生理資訊及該位置資訊,並與一正常資訊做比對,若有異常則發出一警示訊號至複數個行動裝置,該複數個行動裝置安裝有接收該警示訊號之一行動應用程式。 A notification device, including: a cloud intelligent platform; a plurality of transmitters, transmitting a position information through a Bluetooth communication protocol; and a wearable health care device, including: an electronic gyroscope to detect a user Speed information, acceleration information and tilt angle information of one of the three axis directions; a digital stethoscope for detecting physiological information of a user's heartbeat frequency, breathing frequency, intestinal peristaltic sound, exhaust sound and eating sound A wireless communication module, supporting the Bluetooth communication protocol and a network communication protocol, receiving the location information transmitted by the plurality of transmitters through the Bluetooth communication protocol, and communicating with the cloud intelligence through the network communication protocol The platform is connected to transmit the speed information, the acceleration information, the tilt angle information, the physiological information and the position information to the cloud intelligent platform; wherein the cloud intelligent platform includes an expert system module and the expert system module Analyze the speed information, the acceleration information, the tilt angle information, the physiological information and the position information, and compare with a normal information, if there is an abnormality, send a warning signal to a plurality of mobile devices, the plurality of mobile devices A mobile application that receives the warning signal is installed. 如申請專利範圍第1項所述之通報裝置,進一步包含一大數據存儲系統,與該雲端智能平台透過網路連線,用以存儲該速度資訊、該加速度資訊、該傾斜角度資訊、該生理資訊及該位置資訊為一歷史資訊。 The notification device as described in item 1 of the patent application scope further includes a large data storage system connected to the cloud intelligent platform via a network to store the speed information, the acceleration information, the tilt angle information, the physiology The information and the location information are historical information. 如申請專利範圍第2項所述之通報裝置,其中該專家系統模塊分析該速度資訊、該加速度資訊、該傾斜角度資訊、該生理資訊及該位置資訊,並進一步與該歷史資訊進行比對,若有異常則發出該警示訊號。 The notification device as described in item 2 of the patent application scope, wherein the expert system module analyzes the speed information, the acceleration information, the tilt angle information, the physiological information and the position information, and further compares with the historical information, If there is any abnormality, the warning signal is issued. 如申請專利範圍第1項所述之通報裝置,其中該專家系統模塊,包含心臟、胸腔及消化之分析模塊。 The notification device as described in item 1 of the patent application scope, wherein the expert system module includes analysis modules for the heart, chest cavity and digestion. 如申請專利範圍第1項所述之通報裝置,其中接收該警示訊號之該行動應用程式顯示一警示及一求救提示。 The notification device as described in item 1 of the patent application scope, wherein the mobile application that receives the warning signal displays a warning and a distress alert. 如申請專利範圍第1項所述之通報裝置,進一步包含一客服機器人系統,透過該網路通訊協定與該雲端智能平台進行連線,用以接收該警示訊號,並傳輸該警示訊號至複數個家屬之行動裝置,其中該複數個家屬之行動裝置,安裝有接收該警示訊號之該行動應用程式,且該行動應用程式設定為該複數個家屬與該使用者關係之行動裝置。 The notification device described in item 1 of the patent application scope further includes a customer service robot system, which is connected to the cloud intelligent platform through the network communication protocol to receive the warning signal and transmit the warning signal to a plurality of The family's mobile device, wherein the plurality of family's mobile devices are installed with the mobile application receiving the warning signal, and the mobile application is set as the plurality of family-related mobile devices. 如申請專利範圍第6項所述之通報裝置,其中該雲端智能平台進一步包含一話音交換模塊,該穿戴式健康照護裝置進一步包含一麥克風、一喇叭與一通話觸發裝置,其中該穿戴式健康照護裝置與安裝該行動應用程式之行動裝置透過傳輸一語音封包來通話。 The notification device as described in item 6 of the patent scope, wherein the cloud intelligent platform further includes a voice exchange module, and the wearable health care device further includes a microphone, a speaker, and a call trigger device, wherein the wearable health The care device and the mobile device installed the mobile application communicate by transmitting a voice packet. 如申請專利範圍第7項所述之通報裝置,其中該通話觸發裝置為一實體通話按鍵或該電子陀螺儀偵測到拍打或撞擊時來啟動通話。 The notification device as described in item 7 of the patent application, wherein the call triggering device is a physical call button or the electronic gyroscope detects a tap or impact to initiate a call. 如申請專利範圍第6項所述之通報裝置,其中該客服機器人系統進一步連接一特約醫院網站、一廣告贊助商網站及一商城網站,用以接收該特約醫院網站、該廣告贊助商網站及該商城網站所傳輸之複數個訊息,並提供該複數個訊息至該複數個行動裝置之該行動應用程式。 The notification device as described in item 6 of the patent application scope, wherein the customer service robot system is further connected to a special hospital website, an advertising sponsor website and a mall website to receive the special hospital website, the advertising sponsor website and the The plurality of messages transmitted from the mall website, and provide the plurality of messages to the mobile application of the plurality of mobile devices. 如申請專利範圍第9項所述之通報裝置,其中該客服機器人系統接收來自該複數個行動裝置之該行動應用程式所發出之一求救訊息,並傳輸該求救訊息至該特約醫院網站,以及該客服機器人系統接收從該特約醫院網站所發出之複數個訊息,並將該複數個訊息傳輸至該複數個行動裝置之該行動應用程式。 The notification device as described in item 9 of the patent application scope, wherein the customer service robot system receives a distress message sent by the mobile application from the plurality of mobile devices, and transmits the distress message to the website of the special hospital, and the The customer service robot system receives a plurality of messages sent from the website of the special hospital, and transmits the plurality of messages to the mobile application of the plurality of mobile devices.
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