TW201915872A - Method for producing personalized consumption information and a management system thereof - Google Patents

Method for producing personalized consumption information and a management system thereof Download PDF

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Publication number
TW201915872A
TW201915872A TW106132268A TW106132268A TW201915872A TW 201915872 A TW201915872 A TW 201915872A TW 106132268 A TW106132268 A TW 106132268A TW 106132268 A TW106132268 A TW 106132268A TW 201915872 A TW201915872 A TW 201915872A
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consumption
consumer
data
information
database
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TW106132268A
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Chinese (zh)
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張劭農
董大宇
程秋華
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張劭農
董大宇
程秋華
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Abstract

The disclosure is related to a method for producing personalized consumption information and a management system thereof. In the method, the system obtains consumption data from every consumer's portable device for creating a personal consumption journey. Multiple personal consumption journeys form a database of personal consumption journeys. The consumption data of multiple consumers forms a big-data database. When the consumption data is analyzed and then undergoing classification, the system can acquire available data. For example, the system analyzes the interactions made by the consumers when they see the personalized consumption information so as to form a deep-learning database. The result of deep learning is used to modify the database of personal consumption journeys and the big-data database. When a consumption type with respect to the consumer is obtained through the analysis, a persona for the consumer can be created or modified. Personalized consumption information is therefore produced accordingly.

Description

個人化消費資訊產生方法與管理系統  Personalized consumption information generation method and management system  

一種消費資訊產生方法與系統,特別是一種通過取得個人消費旅程數據,經巨量數據分析與深度學習後產生個人化消費資訊的方法與相關管理系統。 A method and system for generating consumer information, in particular, a method and related management system for generating personalized consumption information after obtaining data of personal consumption journeys through massive data analysis and deep learning.

巨量數據(Big data)指的是通過各種設備收集各式各樣使用者的活動資料。例如網頁服務業者可以通過網頁瀏覽器(web browser)中的記錄(如cookies)取得使用者瀏覽網路的數據,因此可以根據拜訪網頁的屬性分析得到使用者的喜好與興趣;社群媒體服務業者(如Facebook,Line等)可以輕易地取得使用者在社群媒體中的活動數據,除了可以得到個人的資料外,還可以分析得到每個分群(如性別、年齡層、學經歷、地區、國家等)的社群活動趨勢;經營電子商務的業者可以得到每個消費者的購物資料,因此可以得到不同群組的消費者的消費趨勢,以利後續分群行銷。其他應用還有,若能取得長時間的交通巨量數據,可以讓交通主管機關預測每個時段的交通狀況,甚至可以因為事先作出疏導措施而解決交通的問題;判斷對於政府來說,從人民的整體巨量數據可以分析得到民意趨勢,可以作出更正確的決策。 Big data refers to the collection of activity data of a wide variety of users through various devices. For example, a web service provider can obtain data of a user browsing the web through records (such as cookies) in a web browser, so that the user's preferences and interests can be analyzed according to the attributes of the visited web page; the social media service provider (such as Facebook, Line, etc.) can easily obtain the user's activity data in the social media, in addition to the individual information, you can also analyze each group (such as gender, age, academic experience, region, country) The trend of community activities; operators who operate e-commerce can get the shopping materials of each consumer, so they can get the consumption trends of consumers in different groups to facilitate subsequent group marketing. Other applications include, if you can get long-term traffic data, you can let the traffic authorities predict the traffic conditions at each time, and even solve the traffic problems because of the pre-emptive measures; judge the government, from the people The overall huge amount of data can be analyzed to get public opinion trends, and more correct decisions can be made.

顯然,巨量數據可以提供使用者更方便的生活、提供企業找 尋商機、讓政府作出正確的決策,然而,擁有巨量數據的商業組織或政府單位可以取得自己所需的數據外,巨量數據繼續百花齊放,但仍隱藏了許多尚待開發的資訊。 Obviously, huge amounts of data can provide users with a more convenient life, provide businesses to find business opportunities, and let the government make the right decisions. However, business organizations or government units with huge amounts of data can obtain the data they need, and huge amounts of data. Continue to bloom, but still hide a lot of information yet to be developed.

根據揭露書所揭示的適地性個人化消費資訊的產生方法與管理系統實施例,當系統通過消費者端隨身裝置中的軟體程式取得消費者的消費數據,系統可以據此得出消費者的個人消費旅程,進而取得巨量數據分析得到的整體消費趨勢,並進一步配合深度學習的科技取得消費者與後端商業活動的連結關係,並能修正個人消費旅程與巨量數據中的趨勢分析結果。 According to the embodiment of the method and management system for the localized consumption information disclosed in the disclosure, when the system obtains the consumer's consumption data through the software program in the consumer-side portable device, the system can obtain the consumer's individual according to the method. The consumer journey, in turn, achieves the overall consumption trend of massive data analysis, and further cooperates with deep learning technology to obtain the connection between consumers and back-end business activities, and can correct the trend analysis results in personal consumption journeys and huge amounts of data.

根據適地性個人化消費資訊的產生方法的實施例,方法包括由一管理系統自消費者攜帶的隨身裝置取得消費數據,可包括位置資訊、時間資訊,以及消費內容,於是可在管理系統中形成一個人消費旅程,多筆個人消費旅程可建立一個人消費旅程資料庫,其中記載對應各消費者的一消費者描述檔。接著,分析消費數據,取得一消費類型,除了用以建立或修正對應消費者的消費者描述檔外,更可從消費者描述檔判斷出消費者特徵,根據消費者特徵產生一個人化消費資訊。 According to an embodiment of a method for generating personalized personal consumption information, the method includes obtaining, by a management system, consumption data from a portable device carried by a consumer, which may include location information, time information, and consumption content, and thus may be formed in the management system. A person's consumption journey, a plurality of personal consumption journeys can establish a database of human consumption journeys, in which a consumer description file corresponding to each consumer is recorded. Then, the consumption data is analyzed to obtain a consumption type. In addition to establishing or correcting the consumer description file of the corresponding consumer, the consumer profile can be judged from the consumer description file, and a personalized consumption information is generated according to the consumer feature.

更進一步,經取得多位消費者的消費數據,系統可建立一巨量數據庫,巨量數據庫用以記載從個人消費旅程資料庫取得的多位消費者形成的多個群組的消費數據,更包括各消費者其他非消費行為產生的數據,於是,消費數據與非消費行為產生的數據經一數據分析後得到一整體趨勢,例如,可得到商圈的消費趨勢、店家的消費分析、一個地區的消費者活動,以及/或是分群的消費趨勢。 Furthermore, after obtaining consumption data of a plurality of consumers, the system can establish a huge database, and the huge database is used to record the consumption data of multiple groups formed by multiple consumers obtained from the personal consumption journey database. Including the data generated by other non-consumer behaviors of consumers, the data generated by consumption data and non-consumption behaviors are analyzed by a data to obtain an overall trend, for example, the consumption trend of the business circle, the consumption analysis of the store, and an area. Consumer activity, and/or group consumption trends.

接著,自巨量數據庫取得的消費數據,以及/或非消費行為產生的數據,經數據分析後執行分類,取得當中有效資訊,包括分 析各消費者面對各種個人化消費資訊的互動行為,可建立一深度學習資料庫,並用以建立消費者描述檔,或根據深度學習資料庫中經深度學習的結果回饋給個人消費旅程資料庫與巨量數據庫,以隨時根據消費數據修正對應各消費者的消費者描述檔。 Then, the consumption data obtained from the huge amount of data, and/or the data generated by the non-consumer behavior, are classified after the data analysis, and the effective information is obtained, including analyzing the interaction behavior of each consumer with various personalized consumption information. Establish a deep learning database and use it to build a consumer description file, or feed back to the personal consumption journey database and a huge database according to the results of the deep learning in the deep learning database, so as to correct the corresponding consumers according to the consumption data at any time. Consumer description file.

在管理系統的實施例中,包括有一電腦系統,通過網路接收多位消費者端隨身裝置傳送的消費數據,產生對各消費者的一個人化消費資訊;包括一個人消費旅程資料庫,用以記載多位消費者進行消費的過程形成的消費數據,各筆消費數據對應各消費者的個人消費旅程,各筆消費數據至少包括一消費時間與一消費地點;包括一巨量數據庫,用以記載從個人消費旅程資料庫取得的多位消費者形成的多個群組的消費數據,更包括各消費者其他非消費行為產生的數據;消費數據與非消費行為產生的數據經一數據分析後得到一整體趨勢,包括商圈的消費趨勢、店家的消費分析、一個地區的消費者活動,以及/或是分群的消費趨勢;包括一深度學習資料庫,用以記載自巨量數據庫取得的消費數據,以及/或非消費行為產生的數據,建立各消費者的一消費者描述檔,並學習得到各消費者對於該個人化消費資訊的反應,以修正個人消費旅程資料庫與巨量數據庫中經數據分析得到的資料。 In an embodiment of the management system, a computer system is included, which receives consumption data transmitted by a plurality of consumer portable devices through the network, and generates a personalized consumption information for each consumer; and includes a personal consumption journey database for recording The consumption data formed by the process of consumption by a plurality of consumers, each consumption data corresponds to a personal consumption journey of each consumer, and each consumption data includes at least one consumption time and one consumption location; including a huge amount of database for recording The consumption data of multiple groups formed by multiple consumers obtained by the personal consumption journey database further includes data generated by other non-consumer behaviors of consumers; the data generated by consumption data and non-consumption behaviors are analyzed by one data. The overall trend, including consumer trends in the business circle, consumer analysis of stores, consumer activity in a region, and/or group consumption trends; including a deep learning database to record consumption data from huge databases, And/or data generated by non-consumer behavior, establishing a consumer profile for each consumer And learn to give each consumer reaction to the personal consumer information, and to correct personal consumption data repository journey through the massive database of data analysis obtained.

進一步者,通過前述電腦系統產生個人化消費資訊的步驟中,同樣將自各消費者攜帶的隨身裝置取得消費數據,經分析消費數據後,可取得消費者的消費類型,以建立或修正消費者描述檔,於是,系統能從消費者描述檔判斷出消費者特徵,根據消費者特徵產生個人化消費資訊。 Further, in the step of generating personalized consumption information by the foregoing computer system, the consumption data is also obtained from the portable device carried by each consumer, and after analyzing the consumption data, the consumption type of the consumer can be obtained to establish or modify the consumer description. The file, therefore, the system can determine the consumer characteristics from the consumer description file, and generate personalized consumption information according to the consumer characteristics.

在另一實施例中,管理系統可連結一停車管理系統,用以取得消費者的停車資訊。 In another embodiment, the management system can be coupled to a parking management system for obtaining parking information for the consumer.

其中,管理系統係可一電腦系統實現,運作於電腦系統的軟體模組主要包括一消費數據蒐集模組,用以蒐集多位消費者端隨身裝置傳送的消費數據;一第三方數據蒐集模組,用以取得除了 多位消費者通過隨身裝置取得的消費數據以外的非消費行為產生的數據;以及一數據分析模組,用以分析消費者在一次或多次消費的消費數據,用以取得各次消費的路徑、地點、時間與消費狀況,以建立個人消費旅程資料庫;分析多位消費者的消費數據,建立用以判斷整體或分群消費趨勢的巨量數據庫;以及經一機器學習模組深入分析具有複雜結構的消費數據,以建立深度學習資料庫。 The management system can be implemented by a computer system. The software module operating in the computer system mainly comprises a consumption data collection module for collecting consumption data transmitted by a plurality of consumer portable devices; a third party data collection module For obtaining non-consumer behavior data other than consumption data obtained by a plurality of consumers through the portable device; and a data analysis module for analyzing consumption data of the consumer in one or more consumptions for obtaining The path, location, time and consumption status of each consumption to establish a personal consumption journey database; analyze the consumption data of multiple consumers, establish a huge database to judge the overall or group consumption trends; and through a machine learning model The group drills down on consumer data with complex structures to build a deep learning database.

為了能更進一步瞭解本發明為達成既定目的所採取之技術、方法及功效,請參閱以下有關本發明之詳細說明、圖式,相信本發明之目的、特徵與特點,當可由此得以深入且具體之瞭解,然而所附圖式僅提供參考與說明用,並非用來對本發明加以限制者。 In order to further understand the technology, method and effect of the present invention in order to achieve the intended purpose, reference should be made to the detailed description and drawings of the present invention. The drawings are to be considered in all respects as illustrative and not restrictive

10‧‧‧個人消費旅程資料庫 10‧‧‧ Personal Consumption Journey Database

101‧‧‧消費者識別資訊 101‧‧‧ Consumer Identification Information

102‧‧‧路徑 102‧‧‧ Path

103‧‧‧消費地點 103‧‧‧Consumer location

104‧‧‧消費金額 104‧‧‧Amount of consumption

105‧‧‧停車資訊 105‧‧‧Parking Information

12‧‧‧巨量數據庫 12‧‧‧ huge database

121‧‧‧整體趨勢 121‧‧‧ overall trend

14‧‧‧深度學習資料庫 14‧‧‧Deep Learning Database

141‧‧‧消費者描述檔 141‧‧‧ consumer description file

20‧‧‧電腦系統 20‧‧‧ computer system

22‧‧‧網路 22‧‧‧Network

201,202,203‧‧‧隨身裝置 201,202,203‧‧‧ portable device

205‧‧‧消費者描述檔 205‧‧‧ consumer description file

35‧‧‧停車管理系統 35‧‧‧Parking Management System

33‧‧‧管理系統 33‧‧‧Management system

30‧‧‧網路 30‧‧‧Network

31‧‧‧隨身裝置 31‧‧‧Portable device

301‧‧‧商店一 301‧‧‧Store one

302‧‧‧商店二 302‧‧‧Store 2

303‧‧‧商店三 303‧‧‧Store 3

40‧‧‧管理系統 40‧‧‧Management system

411,412,413‧‧‧隨身裝置 411,412,413‧‧‧ portable device

403‧‧‧消費數據蒐集模組 403‧‧‧Consumer data collection module

402‧‧‧數據分析模組 402‧‧‧Data Analysis Module

408‧‧‧機器學習模組 408‧‧‧ machine learning module

404‧‧‧第三方數據蒐集模組 404‧‧‧ Third-party data collection module

405‧‧‧銷售數據蒐集模組 405‧‧‧Sales data collection module

406‧‧‧廣告需求分析模組 406‧‧‧Advertising Demand Analysis Module

407‧‧‧廣告業主 407‧‧‧Advertising Owners

401‧‧‧決策模組 401‧‧‧Decision Module

42‧‧‧網路 42‧‧‧Network

61‧‧‧消費者圖像 61‧‧‧ Consumer Images

62‧‧‧消費者屬性 62‧‧‧Consumer attributes

63‧‧‧消費者背景 63‧‧‧ Consumer background

64‧‧‧個人描述 64‧‧‧Personal description

65‧‧‧需求/目標 65‧‧‧Requirements/objectives

66‧‧‧情緒/態度 66‧‧‧Emotions/attitudes

67‧‧‧行為描述 67‧‧‧ Description of the behavior

步驟S501~S519‧‧‧個人化消費資訊產生流程 Step S501~S519‧‧‧ Personalized consumption information generation process

步驟S701~S713‧‧‧個人化消費資訊產生流程 Step S701~S713‧‧‧ Personalized consumption information generation process

步驟S801~S807‧‧‧個人化消費資訊產生流程 Step S801~S807‧‧‧ Personalized consumption information generation process

圖1顯示為產生適地性個人化消費資訊的管理系統的資料庫架構實施例圖;圖2所示為管理系統的電腦架構實施例示意圖;圖3所示為管理系統連結停車管理系統的實施例架構圖;圖4顯示管理系統的實施例架構示意圖;圖5顯示個人化消費資訊產生方法的實施例流程圖;圖6示意顯示利用管理系統取得的消費者描述檔的實施例圖;圖7顯示為描述產生適地性的個人化消費資訊的實施例流程圖;圖8顯示為產生適地性的個人化消費資訊的其中之一應用的流程圖。 1 is a diagram showing an embodiment of a database architecture of a management system for generating personalized personal consumption information; FIG. 2 is a schematic diagram showing a computer architecture embodiment of a management system; and FIG. 3 is a diagram showing an embodiment of a management system connection parking management system. FIG. 4 is a schematic diagram showing an embodiment of a management system; FIG. 5 is a flowchart showing an embodiment of a method for generating personalized consumption information; FIG. 6 is a view showing an embodiment of a consumer profile obtained by using a management system; A flow diagram of an embodiment for describing personalized consumption information that yields suitability; Figure 8 shows a flow diagram of one of the applications for generating personalized personal consumption information.

揭露書揭示一種適地性個人化消費資訊產生方法與管理系 統,主要是通過安裝於消費者隨身裝置(如手機)的軟體程式(如APP)取得消費者在不同位置、不同時間與特定情況下產生的消費數據,當中可包括記錄消費者駕駛或乘客車輛到達某個商圈或消費場所過程中的事件,以及到達目的地產生的消費數據,經綜合分類、分析,並結合大數據分析,可以得到適地性個人化消費資訊。 The disclosure reveals a method and management system for localized consumer information generation, mainly through software programs (such as APP) installed on consumer portable devices (such as mobile phones) to obtain consumers in different locations, different times and specific situations. Consumption data, which may include events that record consumer driving or passenger vehicles arriving in a certain business district or consumer location, as well as consumption data generated at the destination, which can be comprehensively classified, analyzed, and combined with big data analysis. Appropriate personal consumption information.

其中產生適地性個人化消費資訊的管理系統主要架構在幾個資料庫,包括圖1所示產生適地性個人化消費資訊的管理系統的資料庫架構實施例圖,其中顯示第一時間可取得個人消費數據的個人消費旅程資料庫10,個人消費旅程資料庫10中的數據可以用來追蹤消費者在消費與取得服務的過程,收集當中的數據。其中,由多筆個人消費旅程建立此個人消費旅程資料庫10,其中記載對應各消費者的一消費者描述檔(persona)。 The management system for generating the personalized personal consumption information is mainly constructed in several databases, including the embodiment of the database structure of the management system for generating the personalized personal consumption information shown in FIG. 1, which shows that the individual can be obtained in the first time. The personal consumption journey database 10 of the consumption data, the data in the personal consumption journey database 10 can be used to track the consumer's process of collecting and acquiring services, and collecting the data therein. Among them, the personal consumption journey database 10 is established by a plurality of personal consumption journeys, in which a consumer profile (persona) corresponding to each consumer is recorded.

根據實施例,系統可以通過消費者隨身裝置(如執行於當中的軟體程式)取得消費者識別資訊101,成為消費者識別資訊101的一部分,例如登錄系統的使用者識別碼(user ID),或是消費者隨身裝置的獨特硬體碼、電話號碼、電子郵件等可以用以識別消費者的各種資訊。系統通過消費者隨身裝置還可以取得消費者移動的路徑102,包括開車、騎車、乘車、行走等方式到達消費場所的路徑,可以通過隨身裝置中的定位電路得出持續移動形成的路徑102。系統通過消費者隨身裝置可以取得到達某消費地點103以及完成消費的消費金額104等消費數據。這些消費數據的取得方式之一是通過執行於隨身裝置內的軟體程式,這個軟體程式協助消費者完成消費,也同時記錄時間、路徑、地點、金額等消費數據。值得一提的是,在一實施例中,揭露書所描述的管理系統因為可以連結一停車管理系統的資料庫而可以得到消費者的停車資訊105,包括停車時間、停車位置與離開車位的時間,使得管理系統可以得到消費者的停車時間、停車位置等與消費活動相關的 事件,都可成為執行分析的消費數據之一。 According to an embodiment, the system may obtain the consumer identification information 101 through a consumer portable device (such as a software program executed therein) as part of the consumer identification information 101, such as a user ID of the login system, or It is a unique hardware code, phone number, email, etc. that consumers can use to identify various information about consumers. The system can also obtain the path 102 of the consumer's movement through the consumer portable device, including the path of driving, cycling, riding, walking, etc. to the consumer, and the path 102 formed by the continuous movement can be obtained by the positioning circuit in the portable device. . The system can obtain consumption data such as the consumption amount 104 reaching a certain consumption place 103 and completing consumption through the consumer portable device. One of the ways in which these consumption data is obtained is through a software program executed in the portable device, which assists the consumer in completing the consumption, and also records the consumption data such as time, path, place, amount, and the like. It is worth mentioning that, in an embodiment, the management system described in the disclosure can obtain the parking information 105 of the consumer because the data of the parking management system can be connected, including the parking time, the parking location and the time of leaving the parking space. The management system can obtain the events related to the consumption activities such as the parking time of the consumer, the parking location, and the like, and can be one of the consumption data for performing the analysis.

管理系統包括一巨量數據庫12,可以從個人消費旅程資料庫10收集多人(可形成多個群組)在不同時間、不同地點執行的多樣消費行為所產生的消費數據,這些消費數據除了可從個人消費旅程取得,還包括消費者個人在其他非消費行為產生的數據,例如消費者個人資料(年齡、性別、學經歷等)、在社群網路中的活動(如貼文、回覆、按讚等)、去過的地方(如打卡地點、全球定位資訊)以及喜好(如社群中數據分析得到的結果)等。通過巨量數據庫12中對於消費數據與非消費行為產生的數據經一數據分析後得到一整體趨勢121,此大範圍的整體趨勢121例如一個商圈的消費趨勢、一個店家的消費分析、一個地區的消費者活動,以及/或是分群的消費趨勢,分群如種族、年齡層、性別、學經歷等資料所識別出的消費者族群,都可以從巨量數據的分析得出。 The management system includes a huge amount of database 12, which can collect consumption data generated by multiple consumption behaviors of multiple people (which can form multiple groups) executed at different times and in different places from the personal consumption journey database 10, in addition to the consumption data. Obtained from the personal consumption journey, including data generated by consumers in other non-consumer behaviors, such as consumer profiles (age, gender, academic experience, etc.), activities in the social network (such as posts, responses, By praise, etc., places that have been visited (such as punching locations, global positioning information), and preferences (such as the results of data analysis in the community). Through the data analysis of the data generated by the huge amount of database 12 for consumption data and non-consumption behavior, an overall trend 121 is obtained, and the overall trend 121 of the large-scale database is, for example, a consumption trend of a business circle, a consumption analysis of a store, and an area. Consumer activities, and/or group consumption trends, group of consumers identified by data such as race, age, gender, and academic experience can be derived from the analysis of huge amounts of data.

管理系統更包括一深度學習資料庫14,用以記載自巨量數據庫12取得的消費數據,或加上非消費行為產生的數據,經數據分析後執行分類,取得當中有效資訊,包括分析消費者面對各種個人化消費資訊(如廣告)的互動行為,如忽略廣告資訊(如刪除廣告)、點入廣告資訊(如進入廣告連結),以及顯示廣告訊息的時間等,如此,經深度學習得到消費者對於各種消費資訊的行為後,可以對廣告主計酬,包括論成效計酬(pay for performance,PFP)或是論點入計酬(pay for click)等。甚至從多樣資訊中學習後取得正確的資訊後,可以用來修正個人消費旅程資料庫10與巨量數據庫12中經數據分析得到的資料,在個人消費旅程資料庫10建立消費者描述檔141,根據深度學習資料庫中經深度學習的結果能回饋給個人消費旅程資料庫10與巨量數據庫12,並可隨時根據消費數據修正消費者描述檔141。 The management system further includes a deep learning database 14 for recording consumption data obtained from the huge amount of database 12, or adding data generated by non-consumer behavior, performing classification after data analysis, and obtaining effective information, including analyzing consumers. Faced with interactive behaviors of various personalized consumer information (such as advertising), such as ignoring advertising information (such as deleting advertisements), clicking on advertising information (such as entering advertising links), and displaying advertising messages, etc. Consumers can pay for advertisers for a variety of consumer information, including pay for performance (PFP) or pay for click. Even after obtaining the correct information after learning from the diverse information, the personal consumption journey database 10 and the data obtained by the data analysis in the huge database 12 can be corrected, and the consumer description file 141 is created in the personal consumption journey database 10, According to the results of the deep learning in the deep learning database, the personal consumption journey database 10 and the huge database 12 can be fed back, and the consumer description file 141 can be modified according to the consumption data at any time.

每個資料庫背後都設有數據運算的系統,主要是由電腦系統實現,可參考圖2所示管理系統的電腦架構實施例示意圖,在此 例圖中,個人消費旅程資料庫10、巨量數據庫12與深度學習資料庫14連結著一個電腦系統20,電腦系統20可以叢集方式實現的大型電腦,也可以分散計算的運算系統,或是特定伺服系統,其擔負著運算產生適地性個人化消費資訊的消費數據。 There is a data computing system behind each database, which is mainly implemented by a computer system. Refer to the schematic diagram of the computer architecture of the management system shown in Figure 2. In this example, the personal consumption journey database 10, huge amount The database 12 and the deep learning database 14 are connected to a computer system 20, and the computer system 20 can be implemented in a large-scale computer in a cluster manner, or can be a distributed computing system, or a specific servo system, which is responsible for computing and generating appropriate personal consumption. Information consumption data.

其中,電腦系統20的通訊電路經網路22取得各消費者隨身裝置(201,202,203)產生的數據,隨身裝置201,202,203可以為各種形式的個人電腦裝置,其中執行與管理系統通訊的軟體程式,軟體程式可提供消費者各種消費需求的訊息,如停車資訊、消費場所的資訊(優惠、價格、新產品等)、其他適地性訊息,甚至提供行動支付的解決方案,使用時也會要求消費者登入系統,使得管理系統可通過消費者隨身裝置取得消費者識別資訊後,取得個人的消費數據,經電腦系統20運算分析後,可得出消費者個人的消費歷程,以建立個人消費旅程資料庫10。 The communication circuit of the computer system 20 obtains data generated by each consumer portable device (201, 202, 203) via the network 22. The portable devices 201, 202, 203 can be various forms of personal computer devices, wherein the software program for communicating with the management system is executed, and the software program can be executed. Provide consumers with information on various consumer needs, such as parking information, information on consumer sites (offers, prices, new products, etc.), other locality information, and even solutions for mobile payment. Consumers are also required to log in to the system. The management system can obtain the consumer identification information through the consumer portable device, and obtain the personal consumption data. After the computer system 20 performs the analysis and analysis, the consumer's personal consumption history can be obtained to establish the personal consumption journey database 10 .

所述個人消費旅程資料庫10當中記載的消費者個人消費歷程。舉例來說,從數據顯示消費者於某年某月某日的某一時刻的位置到達商圈A;對照停車管理系統的資料,可得知消費者駕駛或搭乘的車輛停車位置B;數據顯示消費者到餐廳C中吃飯,系統可以取得包括消費項目、時間與金額等的消費數據;接著又到商店D購物,系統取得消費項目、時間與金額;再去購物中心E逛街,在某個店舖F逛街,即便沒有產生消費金額,但系統也取得停留時間;之後在某個咖啡廳G點了一杯咖啡;系統之後根據位置資訊知道消費者離開咖啡廳G前去開車,從停車管理系統得知車輛離開停車位置B的時間。以上消費數據包括了多個消費活動的位置資訊A,B,C,D,E,F,G等,加上消費項目、時間、金額等資訊,可以綜合判斷出消費者本次的消費旅程,若結合消費者歷史記錄,或可包括消費者社群媒體的相關互動資料,電腦系統20可以分析得出消費者的消費習慣(可從習慣消費的地點、消費項目、消費類別得出)、喜好(可分析購物與逛街的項目得出)、 經濟能力(可從平均消費金額得出),使得管理系統可以歸納出消費者的個人消費數據,成為消費者描述檔的一部分。 The personal consumption history of the consumer recorded in the personal consumption journey database 10. For example, the data shows that the consumer arrives at the business circle A at a certain time on a certain day of the month of the year; according to the data of the parking management system, the parking position B of the vehicle that the consumer drives or rides can be known; the data display When the consumer goes to the restaurant C to eat, the system can obtain consumption data including consumption items, time and amount; then go to the store D to purchase, the system obtains the consumption item, time and amount; then goes to the shopping center E to shop at a certain shop. F shopping, even if there is no consumption amount, but the system also has a stay time; after a coffee shop G point a cup of coffee; after the system based on location information to know that consumers leave the coffee shop G to drive, from the parking management system The time when the vehicle leaves the parking position B. The above consumption data includes location information A, B, C, D, E, F, G, etc. of a number of consumer activities, plus consumption items, time, amount and other information, can comprehensively determine the consumer's current consumption journey. If combined with consumer history records, or may include relevant interactive materials of the consumer social media, the computer system 20 can analyze the consumer's consumption habits (which can be derived from places of habitual consumption, consumption items, consumption categories), preferences. (Analysis of shopping and shopping projects), economic ability (from the average amount of consumption), so that the management system can summarize the consumer's personal consumption data, become part of the consumer profile.

個人消費旅程資料庫10提供大量的個人消費數據,這些數據建立了巨量數據庫12,巨量數據庫12的數據經電腦系統20運算後,可以得出整體消費趨勢,如某個地區、商圈範圍內的消費者活動,或是分群的消費趨勢,如某個年齡層、性別、職業的消費者在某個時間的消費活動等。舉例來說,從巨量數據分析可得出某些族群的消費力,經位置分析後得出某個商圈在哪些族群具有較高的消費力,並可以分析出一週內每天的消費活動分佈。 The personal consumption journey database 10 provides a large amount of personal consumption data, which establishes a huge amount of database 12, and the data of the huge database 12 can be calculated by the computer system 20 to obtain an overall consumption trend, such as a certain region and a business district. Consumer activities within the group, or group consumption trends, such as a certain age group, gender, professional consumer spending at a certain time. For example, from the huge amount of data analysis, the consumption power of certain ethnic groups can be derived. After the location analysis, it can be concluded which group has a higher consumption power in a certain business circle, and can analyze the distribution of daily consumption activities in a week. .

之後由深度學習資料庫14接手,電腦系統20可以分析所取得的巨量數據,例如,針對某個消費者的多次個人消費歷程以及相對此消費者的群組的消費歷程,可以排除一些偶然發生的消費行為,甚至是錯誤的資訊,而取得當中有效數據,可結合消費者其他的非消費行為的資料,形成正確描述一個消費者的資料,建立消費者描述檔205。而且,通過機器學習,反覆不斷地重複運算與分析,可用以修正個人消費旅程資料庫10與巨量數據庫12中經數據分析得到的數據,修正消費者描述檔205。 Then, the deep learning database 14 takes over, and the computer system 20 can analyze the huge amount of data obtained. For example, the multiple personal consumption history of a certain consumer and the consumption history of the group of the consumer can exclude some accidents. The occurrence of consumer behavior, even the wrong information, and the acquisition of effective data, can be combined with other non-consumer behavior data of consumers to form a data that correctly describes a consumer and establish a consumer description file 205. Moreover, through machine learning, the operations and analysis are repeated repeatedly, and the data of the personal consumption journey database 10 and the huge database 12 can be corrected to correct the consumer description file 205.

值得一提的是,當管理系統自執行於隨身裝置201,202,203的軟體程式取得消費數據時,消費數據可即時經網路20傳送到電腦系統20,並繼續建立個人消費旅程、巨量數據與深度學習的步驟,過程中,消費資訊(如廣告)業者可以根據已經建立的消費者描述檔205中的消費者屬性,得出消費者的特徵,通過管理系統播送消費資訊(例如廣告),特別是適地性消費者消費資訊,也就是管理系統可以掌握消費者的位置,根據消費資訊業者的行銷需求,播送適地性的消費資訊。通過隨身裝置201,202,203中的軟體程式,更可進一步取得消費者對於這些消費資訊的回應,例如,可取得消費者進一步的動作,包括關閉推播的訊息、點入推播的訊息,甚至有下一步行動。這些動作都是形成消費數據的一 部分,持續建立個人消費旅程、巨量數據的分析,以及深度學習等步驟。 It is worth mentioning that when the management system obtains consumption data from the software program executed by the portable device 201, 202, 203, the consumption data can be immediately transmitted to the computer system 20 via the network 20, and the personal consumption journey, huge amount of data and deep learning are continuously established. In the process, the consumer information (such as an advertisement) operator can derive the characteristics of the consumer according to the consumer attribute in the established consumer profile 205, and broadcast the consumption information (such as an advertisement) through the management system, especially the appropriate place. Sexual consumer consumption information, that is, the management system can grasp the position of the consumer, and broadcast the appropriate consumption information according to the marketing needs of the consumer information industry. Through the software programs in the portable devices 201, 202, 203, the consumer can further obtain the response of the consumer information, for example, to obtain further actions of the consumer, including closing the push message, clicking on the push message, and even having the next step. action. These actions are part of the consumer data, and continue to build personal consumption journeys, analysis of huge amounts of data, and deep learning.

根據以上實施例描述,管理系統可結合停車管理系統取得消費者的停車資訊,實施例可參考圖3所示的系統架構圖。 According to the above embodiment, the management system can obtain the parking information of the consumer in combination with the parking management system. For an embodiment, reference may be made to the system architecture diagram shown in FIG. 3.

管理系統33經網路30連接停車管理系統35,經營停車管理系統35的公司可以僱用人工登記消費場所附近車位停車狀況,包括記錄停車位置是否有車輛,以及車輛車號、停車時間、離開時間等;或是通過停車場管理的各種定位技術得到每個停車位的停車資訊。如此,管理系統33可以停車從停車管理系統35得到特定商圈或是消費場所附近的停車資訊,經對照消費者隨身裝置31產生的位置資訊,以及配合通過登錄管理系統建立連結的車輛資訊,可以得到與消費者相關的停車資訊,也就可以準確得出消費者在此商圈或消費場所附近的停車活動。 The management system 33 is connected to the parking management system 35 via the network 30. The company operating the parking management system 35 can employ a manual registration of parking spaces near the parking space, including recording whether the parking location has a vehicle, as well as the vehicle number, parking time, departure time, etc. Or get parking information for each parking space through various positioning technologies managed by the parking lot. In this way, the management system 33 can stop to obtain the parking information in the specific business district or the vicinity of the consumer from the parking management system 35, and compare the location information generated by the consumer portable device 31 with the vehicle information established through the login management system. By getting parking information related to the consumer, it is possible to accurately determine the parking activities of the consumer in the vicinity of the business district or the consumer.

在一特定實施例中,通過執行於隨身裝置31中的軟體程式設定車輛資訊,以使用者識別碼對應一或多個車輛資訊。一旦消費者與停車資訊結合,管理系統更可以掌握消費者在商圈的消費活動,進而與附近商店(商店一301、商店二302與商店三303)配合提供消費抵扣停車費用的優惠辦法,藉此能吸引消費者前來消費。 In a particular embodiment, the vehicle information is set by the software program executed in the portable device 31, with the user identification code corresponding to one or more vehicle information. Once the consumer is combined with the parking information, the management system can grasp the consumer's consumption activities in the business circle, and then cooperate with nearby stores (store one 301, store two 302 and store three 303) to provide preferential treatment for the consumption deduction of parking fees. This can attract consumers to come to spend.

停車管理系統35可以隨時提供最新的停車位資訊給管理系統33,當消費者持有隨身裝置31開車前往商店一301,當車輛停於附近的停車位上,停車管理系統35的伺服系統可以根據以上方式取得停車資訊,包括取得車輛號碼、停車位置與停車時間。這時,使用者前去商店一301消費,藉由管理系統33與停車管理系統35結合提供的服務,可以讓消費者在商店一301的消費金額抵扣全部或部分停車費用。若消費者繼續有其他消費,同樣地傳送消費數據至管理系統33,由管理系統33經網路30自消費者的隨身裝置31接收對照一使用者識別碼的一或多筆消費資訊,可在系統端 累積消費資訊,消費資訊可包括消費金額、項目、時間、實體資訊等,其中一或多種資訊的任意組合都可為形成抵扣停車費用的依據。 The parking management system 35 can provide the latest parking space information to the management system 33 at any time. When the consumer holds the portable device 31 and drives to the store 301, when the vehicle stops at a nearby parking space, the servo system of the parking management system 35 can be The above method obtains parking information, including obtaining the vehicle number, parking location and parking time. At this time, the user goes to the store 301 to consume, and the service provided by the management system 33 in combination with the parking management system 35 allows the consumer to deduct all or part of the parking fee at the store 301. If the consumer continues to have other consumption, the consumer data is similarly transmitted to the management system 33, and the management system 33 receives one or more consumer information against the user identification code from the consumer's portable device 31 via the network 30. The system collects consumption information. The consumption information may include the amount of consumption, items, time, entity information, etc., and any combination of one or more kinds of information may be the basis for forming a deduction of parking fees.

更者,一旦可以根據停車管理系統35的資料得到某個商圈或是消費場所的停車資訊時,管理系統可以根據消費者描述檔判斷經深度學習的消費者的消費習慣,而主動提供消費者在某個商圈或消費場所附近可停的車位資訊,或是自消費場所回到住處的住處附近停車資訊。甚至提供車位導航服務。 Moreover, once the parking information of a certain business circle or a consumer place can be obtained according to the data of the parking management system 35, the management system can judge the consumption habits of the deeply-learned consumers according to the consumer description file, and actively provide the consumers. Parking information that can be parked near a business district or a consumer location, or parking information near a residence where you return to your home from a consumer location. Even parking space navigation services are available.

在圖4所示的管理系統的實施例架構圖中,管理系統40執行的工作可以由電腦系統中的硬體電路搭配軟體模組所實現,在硬體部分,主要是包括執行各種軟體程序的處理器與記憶體,還包括建立個人或群體巨量數據的資料庫,更通過通訊技術與資料蒐集技術自消費者的隨身裝置411,412,413取得消費活動的數據,較佳地,隨身裝置411,412,413執行有管理系統40提供的特定軟體程式,讓消費者可以登錄系統,並同意管理系統40採集消費者消費活動中產生的數據,如此,管理系統40更可以通過數據分析提供消費者更好的消費資訊,亦如揭露書所揭示的個人化消費資訊,若配合消費場所、商圈與商店的商業活動,可以提供消費者更有意義的適地性服務。 In the embodiment architecture diagram of the management system shown in FIG. 4, the work performed by the management system 40 can be implemented by a hardware circuit in a computer system with a software module. In the hardware part, mainly including executing various software programs. The processor and the memory also include a database for establishing huge amounts of data for individuals or groups, and data of consumption activities are obtained from the portable devices 411, 412, 413 of the consumer through communication technology and data collection technology. Preferably, the portable devices 411, 412, 413 are managed. The specific software program provided by the system 40 allows the consumer to log in to the system and agrees that the management system 40 collects data generated by the consumer's consumption activities. Thus, the management system 40 can provide consumers with better consumption information through data analysis. The personalized consumption information disclosed in the disclosure can provide consumers with more meaningful and appropriate services if they cooperate with the commercial activities of the consumer places, business districts and stores.

此例中,管理系統40通過網路42自隨身裝置411,412,413取得消費數據,當消費者攜帶隨身裝置411,412,413移動時,隨身裝置411,412,413中執行的軟體程式即開始蒐集數據,由管理系統40中的軟體模組分工處理。根據此實施例,當中的軟體模組係以功能區分,對於程式設計者而言,可以各種程式方法組合或分別出這些功能。 In this example, the management system 40 retrieves the consumption data from the portable device 411, 412, 413 via the network 42. When the consumer carries the portable device 411, 412, 413, the software program executed in the portable device 411, 412, 413 starts collecting data, and the software model in the management system 40 is used. Component processing. According to this embodiment, the software modules are distinguished by functions, and the programmer can combine or separate the functions by various program methods.

管理系統40取得消費者資料的方式有多種,也可以直接要求消費者填寫問卷得到,更設有消費數據蒐集模組403,當管理系統40接收自各終端隨身裝置411,412,413產生的數據時,消費數據 蒐集模組403用以蒐集數據,並可執行初步分析而過濾掉判斷為沒有意義的數據;數據分析模組402於是接手分析數據,主要是根據管理系統40的需求,由管理者設定參數,取得其中有意義的數據。例如,當消費者攜帶執行有系統提供的軟體程式的隨身裝置,隨身裝置中的定位電路將可提供隨身裝置的位置資訊,同時可以根據位置移動資訊判斷停留或是沒有停留在某處的數據,進而判斷出消費者進行消費的商店、商圈或是地區,若是配合行動支付手段,可以得到消費額度。對於取得消費額度的訊息,管理系統40可以配合商店或是支付服務廠商取得消費數據。 The management system 40 can obtain the consumer data in a plurality of ways, and can also directly request the consumer to fill out the questionnaire, and further includes a consumption data collection module 403. When the management system 40 receives the data generated by each terminal portable device 411, 412, 413, the consumption data is collected. The module 403 is configured to collect data, and perform preliminary analysis to filter out data that is determined to be meaningless; the data analysis module 402 then takes over the analysis of the data, mainly according to the requirements of the management system 40, and the parameters are set by the administrator. Meaningful data. For example, when a consumer carries a portable device that executes a software program provided by the system, the positioning circuit in the portable device can provide location information of the portable device, and can also determine whether to stay or not stay at a certain location according to the location movement information. In addition, it is judged that the store, the business district or the area where the consumer consumes, and if it is combined with the means of action payment, the consumption quota can be obtained. For the message of the credit amount, the management system 40 can obtain the consumption data in cooperation with the store or the payment service provider.

如此,數據分析模組402可以分析得到消費者在一次或多次消費的相關數據,包括路徑、地點、時間與消費狀況,如此可建立個人消費旅程資料庫10,並建立每位消費者的消費者描述檔(persona),其中記載經過分析後該位消費者的屬性、背景、喜好等描述。當管理系統40通過消費數據蒐集模組403取得多數消費者的消費數據,經數據分析模組402,可以建立用以判斷整體或分群消費趨勢的巨量數據庫12。接著,數據分析模組402處理後的數據,經一機器學習模組408,深入分析具有複雜結構的消費數據,把數據透過多個處理層(layer)中的線性或非線性轉換(linear or non-linear transform),擷取出代表個別或整體消費者消費數據特性的特徵(feature),決策模組401可根據數據分析模組402得出對決策有幫助的資訊,特別是協助廣告業主407後續商業行為(如投放廣告)的決策。進行深度學習演算時,應用的技術如類神經網路的數學模型,以特定在相關領域者可以實施的演算法則,在逐步優化數據分析後得到最佳的結果。而這些結果將建立深度學習資料庫14。管理系統40從深度學習資料庫14中取得有效而準確的資訊,資訊可以提供後續商業服務,更能進一步修正個人消費旅程資料庫10與巨量數據庫12中的資料。 In this way, the data analysis module 402 can analyze the relevant data of the consumer in one or more consumptions, including the path, location, time and consumption status, so that the personal consumption journey database 10 can be established, and the consumption of each consumer can be established. A persona describes a description of the attributes, background, preferences, etc. of the consumer after analysis. When the management system 40 obtains the consumption data of the majority consumer through the consumption data collection module 403, the data analysis module 402 can establish a huge database 12 for determining the overall or group consumption trend. Then, the processed data of the data analysis module 402, through a machine learning module 408, deeply analyzes the consumption data with complex structure, and converts the data through linear or non-linear transformation in multiple processing layers (linear or non -linear transform), taking out features representing individual or overall consumer consumption data characteristics, the decision module 401 can derive information helpful to the decision based on the data analysis module 402, especially to assist the advertising owner 407 to follow up the business. The decision of behavior (such as advertising). When performing deep learning calculus, the applied techniques, such as the mathematical model of the neural network, can achieve the best results after gradually optimizing the data analysis by the algorithms that can be implemented by the specific domain. These results will establish a deep learning database14. The management system 40 obtains valid and accurate information from the deep learning database 14, which can provide subsequent commercial services, and can further modify the data in the personal consumption journey database 10 and the huge database 12.

更者,管理系統40還可通過第三方數據蒐集模組404取得除 了消費者通過隨身裝置411,412,413取得的消費數據以外的資訊,如非消費行為產生的數據。例如,管理系統40通過第三方數據蒐集模組404連結公開資料庫(open data)取得對照時間、地點或是區域的相關事件資料;通過第三方數據蒐集模組404,可以連結社群媒體中的數據,以取得消費者在社群媒體中的活動數據;可以連結停車管理系統(如圖3,35)對照取得消費者的停車資訊,進而得知消費者在某些區域的活動;亦可以連結提供消費金額數據的商店、支付服務廠商或是銀行等外部伺服系統,取得消費者的消費金額;若經由通過銷售數據蒐集模組405,可以取得整體群眾或分群的整體消費趨勢,而非僅限於系統可以得到的數據。如此,通過以上第三方數據蒐集模組404或銷售數據蒐集模組405得到的數據,經由數據分析模組402,可以使得管理系統40更為完整地得到消費者的個人(消費者描述檔)或所屬分群的數據。 Moreover, the management system 40 can also obtain, through the third-party data collection module 404, information other than the consumption data obtained by the consumer through the portable devices 411, 412, 413, such as data generated by non-consumption behavior. For example, the management system 40 connects the open data to the related event data of the time, place or region through the third-party data collection module 404; and the third-party data collection module 404 can be connected to the social media. Data to obtain consumer activity data in social media; can connect to the parking management system (Figure 3, 35) to obtain consumer parking information, and then learn about the activities of consumers in certain areas; An external servo system such as a store, a payment service provider, or a bank that provides consumption amount data can obtain the amount of consumption of the consumer; if the sales data collection module 405 is used, the overall consumption trend of the entire mass or group can be obtained, instead of being limited to The data that the system can get. As such, the data obtained by the third-party data collection module 404 or the sales data collection module 405 can be used to obtain the consumer's personal (consumer profile) or the management system 40 more completely. The data of the group to which it belongs.

當管理系統40建立了個人消費旅程資料庫10、巨量數據庫12與深度學習資料庫14,並同時通過廣告需求分析模組406分析廣告業主407的需求(行銷廣告的策略),決策模組401可根據數據分析模組402與廣告需求分析模組406得出對決策有幫助的資訊,進而產生決策,特別是商業行為(如投放廣告)的決策,以提供精準行銷的服務。 When the management system 40 establishes the personal consumption journey database 10, the huge database 12 and the deep learning database 14, and simultaneously analyzes the demand of the advertisement owner 407 (the strategy of marketing advertisement) through the advertisement demand analysis module 406, the decision module 401 The data analysis module 402 and the advertisement demand analysis module 406 can be used to obtain information that is helpful for decision-making, thereby generating decisions, particularly for commercial activities (such as placing advertisements), to provide accurate marketing services.

舉例來說,廣告業主407通過管理系統40提供的使用者介面輸入廣告需求,如希望在某個商圈推播在附近的消費者某個商店的促銷方案,廣告需求分析模組406將可分析出這個需求的參數。管理系統40可自個人消費旅程資料庫10查詢到消費者描述檔,得出對此商圈或商店促銷方案有興趣的隱藏名單,一旦消費者的隨身裝置的位置資訊顯示在該商圈附近時,即可接收到管理系統40根據廣告業主407需求所發出的個人化消費資訊,吸引消費者可以前往消費。在另一精準行銷的範例中,若管理系統40根據消 費者隨身裝置產生的位置資訊知悉該位消費者目前在另一處商圈購物,經分析,該位消費者應為對商店促銷方案有興趣的人,且該處商圈為廣告業主407投放廣告的商圈類型一致,管理系統40可對該消費者播送在某商圈的某個商店的促銷方案等的個人化消費資訊。 For example, the advertisement owner 407 inputs the advertisement demand through the user interface provided by the management system 40, and the advertisement demand analysis module 406 can analyze the promotion plan of a certain store in a nearby business district. The parameters of this requirement. The management system 40 can query the consumer description file from the personal consumption journey database 10 to obtain a hidden list of interest in the business circle or the store promotion program, once the location information of the consumer's portable device is displayed near the business circle. The personalized consumption information sent by the management system 40 according to the needs of the advertising owner 407 can be received, so that the consumer can go to the consumption. In another example of accurate marketing, if the management system 40 knows that the consumer is currently shopping in another shopping district based on the location information generated by the consumer portable device, after analysis, the consumer should have a promotion plan for the store. The person who is interested, and the business circle of the place where the business circle advertises for the advertisement owner 407 is the same, the management system 40 can broadcast the personalized consumption information of the promotion plan of a certain store in a certain business circle to the consumer.

圖5接著顯示個人化消費資訊產生方法的實施例之一流程圖。 Figure 5 then shows a flow chart of one embodiment of a method of generating personalized consumption information.

此流程一開始,如步驟S501,消費者攜帶執行有特定軟體程式的隨身裝置,軟體程式可以取得隨身裝置產生的消費數據,包括位置資訊、時間資訊,以及消費內容,消費內容可以包括消費項目、消費地點與支付某些消費的金額等個人消費數據,在步驟S503中,管理系統通過網路取得這些終端產生的一或多筆消費數據。如步驟S505,管理系統中的數據分析手段可以對這些消費數據進行分類,例如分析判斷出消費數據中所包括的消費地點(如商圈、商店位置、購物中心)與消費類型(如食、衣、住、行、娛樂等),以及可以根據消費時間、日期與金額等資訊判斷出消費者的消費能力。 At the beginning of the process, in step S501, the consumer carries a portable device that executes a specific software program, and the software program can obtain consumption data generated by the portable device, including location information, time information, and consumption content, and the consumption content may include a consumer item, The personal consumption data such as the consumption location and the amount of payment for some consumption, in step S503, the management system obtains one or more consumption data generated by the terminals through the network. In step S505, the data analysis means in the management system may classify the consumption data, for example, analyze and determine the consumption locations (such as business districts, store locations, shopping centers) and consumption types (such as food and clothing) included in the consumption data. , living, traveling, entertainment, etc., and can judge the consumer's spending power according to the time, date and amount of consumption.

接著,如步驟S507,通過管理系統中的數據分析與深度學習的機制分析消費數據中有意義的資訊,並根據多筆數據的分析結果學習每位消費者或是所屬分群的資料,並能修正過去曾經得到的數據,如步驟S509,以上數據用以建立資料庫,以及產生消費者描述檔。再如步驟S511,從消費者描述檔可以判斷出消費者特徵,這些特徵將成為管理系統提供個人化消費資訊的依據,如步驟S513,管理系統對照需求與消費者特徵,產生並播送個人化消費資訊。個人化消費資訊例如廣告行銷的資訊。 Then, in step S507, analyzing the meaningful information in the consumption data through the mechanism of data analysis and deep learning in the management system, and learning the data of each consumer or the group according to the analysis result of the plurality of data, and correcting the past The data that has been obtained, as in step S509, is used to create a database and generate a consumer profile. In step S511, the consumer profile can be determined from the consumer profile, and the features will become the basis for the management system to provide personalized consumption information. In step S513, the management system generates and broadcasts personalized consumption according to the demand and consumer characteristics. News. Personalized consumer information such as advertising marketing information.

在步驟S515中,當管理系統通過特定通訊手段播送個人化消費資訊後,下一步即可取得消費者對此個人化消費資訊的反應。舉例來說,管理系統根據廣告業主的需求,找出潛在行銷的消費者,並在條件(如時間、地點的條件)符合下播送廣告訊息給消 費者,當消費者接收到此廣告訊息時,可能會有幾種情況。舉例來說,情況一為立刻或停留短時間後將此廣告刪除;情況二為觀看此廣告一段較長的時間後刪除;情況三是看了廣告,並點入廣告而連結進一步的資訊。對於管理系統而言,如步驟S517,管理系統可以取得這些消費者反應,並進行數據分析。例如,上述情況一表示消費者沒有想要瞭解廣告記載的內容,也就可以初步判斷消費者可能對此類商品沒有興趣;情況二可能表示消費者對廣告記載的內容不排斥,卻沒有進一步瞭解的意願;情況三則表示消費者對這個廣告記載的商品或服務有興趣,而且甚至會有消費的意願。如此,如步驟S519,這些訊息可以用來修正資料庫,以及消費者描述檔。 In step S515, when the management system broadcasts the personalized consumption information through a specific communication means, the next step is to obtain the consumer's reaction to the personalized consumption information. For example, the management system identifies the potential marketing consumers according to the needs of the advertising owner, and broadcasts the advertising message to the consumer under the condition (such as the time and place conditions), when the consumer receives the advertising message, There may be several situations. For example, the first case is to delete the advertisement immediately or after a short time; the second case is to delete the advertisement after a long period of time; the third situation is to read the advertisement and click on the advertisement to link further information. For the management system, as in step S517, the management system can obtain these consumer responses and perform data analysis. For example, the above case 1 indicates that the consumer does not want to know the content recorded in the advertisement, and can also initially judge that the consumer may have no interest in such products; the second case may indicate that the consumer does not exclude the content recorded in the advertisement, but has no further understanding. The willingness; the third case indicates that the consumer is interested in the goods or services recorded in the advertisement, and even has the willingness to consume. Thus, in step S519, these messages can be used to modify the database, as well as the consumer profile.

若管理系統持續重複以上步驟,經過分析多次消費者反應以及深度學習,得到消費者對於各種消費資訊的行為,可愈來愈準確地瞭解消費者的喜好與興趣,進而提供更精準的行銷資訊,進而對廣告業主推出提昇廣告效益的服務。反之,或許消費者可能就漸漸看不到沒有興趣的相關資訊,管理系統仍可以在這情況下,企圖學習消費者的消費習慣,可以在特定時間、地點等情況下藉由推播廣告開發出消費者其他方面的消費興趣。 If the management system continues to repeat the above steps, after analyzing the consumer response and deep learning, and getting consumers' behaviors on various consumer information, they can more and more accurately understand the preferences and interests of consumers, and thus provide more accurate marketing information. In turn, it provides services for advertisers to improve the effectiveness of advertising. Conversely, perhaps consumers may not be able to see relevant information that is not of interest. The management system can still learn to consume consumer habits in this situation, and can develop it by pushing advertisements at specific times and places. Consumer interest in other aspects of the consumer.

圖6示意顯示消費者描述檔的實施例圖。 Figure 6 is a diagram showing an embodiment of a consumer profile.

管理系統根據消費者的消費數據建立個人消費旅程資料庫、巨量數據庫以及深度學習資料庫,其中過程可以建立消費者描述檔,這是定義消費者屬性的描述檔,可以讓系統快速得出消費者的特徵。消費者描述檔主要是由數據與結構化文字構成,其中記載消費者的需求與行為,或是根據這些數據歸納得到,最後可形成具有可讀性的描述內容,形成的條件除了通過系統相關軟體程式直接自消費者消費行為得到,包括在商店、商圈或網路商城得到消費數據,系統亦能從消費者的社群活動得到各樣的數據。消費者描述檔中可以記載著以下列舉內容的任意組合,可包括部分 或全部,如消費者圖像61、消費者屬性62、消費者背景63(描述寫人物檔案,包含年齡、地點、職稱及人物類型)、個人描述64(具體描述此人物類型跟其他人最突出之差異點為何)、需求或目標65(記載在使用場域服務最大期望與目標為何?有何需求或欲望?)、情緒或態度66(記載預期進入場域的期待值及服務是什麼?服務、公司品牌、產品品質等觀點為何?)以及行為描述67(記載消費前與消費中於門店之想法與行為)。 The management system establishes a personal consumption journey database, a huge database, and a deep learning database according to the consumer's consumption data, wherein the process can establish a consumer description file, which is a description file defining the consumer attribute, which allows the system to quickly obtain consumption. Characteristics of the person. Consumer description files are mainly composed of data and structured words, which record the needs and behaviors of consumers, or can be summarized according to these data, and finally form a readable description content, in addition to the system-related software. Programs are derived directly from consumer behavior, including consumption data in stores, business districts, or online malls, and the system can also get a variety of data from consumer community activities. Any combination of the following enumerated items may be recorded in the consumer description file, and may include some or all of them, such as the consumer image 61, the consumer attribute 62, and the consumer background 63 (describe the character file, including the age, location, title, and Character type), personal description 64 (specifically describe the most prominent difference between this person type and others), demand or goal 65 (recorded in the use of field services maximum expectations and goals? What are the needs or desires?), emotions Or Attitude 66 (what is the expected value and service expected to enter the field? What are the opinions of the service, company brand, product quality, etc.) and the behavior description 67 (recording the thoughts and behaviors of the store before and during consumption).

舉例來說,經過建立個人消費旅程、巨量數據分析以及深度學習某位消費者的消費數據後,最終分析結果將記載於消費者描述檔中,其中記載著:消費者屬性(62)為「單身白領上班族」;消費者背景(63)為「(1)女性,30歲,未婚,無子女,職業為秘書;(2)最常在電子商務平台購買服裝與首飾等商品;(3)大約每天會逛1次以上的電子商務平台,購買商品以女性服飾、居家用品為主;(4)是以需求為主的消費者,購買商品價格依據收入與支出餘額,最後按照自己的需求做購買的決策」;個人描述(64)為「(1)不盲目購物,根據自己的需求進行購物,並會根據不同電子商務平台比價後才決定購買;(2)會鎖定特定品牌,主動自不同商品資訊來源取得消費資訊,再依需求評估;(3)也會到實體店面詢問搜集到的資訊;(4)重視電子商務售後服務細節,如服務評價;(5)重視收件與退貨的服務,比較不同購物管道,希望取得較佳服務;(6)經比對不同電子商務平台後,再以需求與價格為優先考慮因素」;需求或目標(65)為「(1)服飾鎖定特定品牌,以中低價未知名品牌商品為主;(2)期待可以找到符合自己需求的產品,且價格實惠」;情緒或態度(66)為「(1)儘管在特定電子商務平台查詢到較高價格的相同商品,但仍可能因為具有較佳服務與網路評價而決 定購買,並仔細閱讀售後服務等資訊,先將資訊蒐集起來;(2)若到實體店面會針對特定品牌進行查詢,若為服飾會試穿或試用,並主動徵詢服務人員的介紹和建議」;行為描述(67)記載「(1)仍喜好在特定知名電子商務平台購物,因為具有良好售後服務,特別出貨與退貨程序簡單;(2)認為可以藉由到實體店面詢問搜集到的資訊,避免網路資訊誇大不實」。 For example, after establishing a personal consumption journey, massive data analysis, and deep learning of a consumer's consumption data, the final analysis results will be recorded in the consumer profile, which records: Consumer attribute (62) is " Single white-collar office workers"; consumer background (63) is "(1) female, 30 years old, unmarried, childless, professional secretary; (2) most often purchase clothing and jewelry on e-commerce platforms; (3) About one or more e-commerce platforms will be visited every day, and the products will be mainly women's clothing and household goods; (4) consumers who are demand-oriented, the price of goods purchased will be based on the income and expenditure balance, and finally according to their own needs. The decision to purchase"; personal description (64) is "(1) not blind shopping, shopping according to their own needs, and will decide to buy according to different e-commerce platforms; (2) will lock specific brands, take the initiative to different The commodity information source obtains the consumption information and evaluates it according to the demand; (3) it also asks the physical store for the information collected; (4) pays attention to the details of the e-commerce after-sales service, such as service evaluation; Compared with the return service, different shopping channels, hope to obtain better service; (6) after comparing different e-commerce platforms, then demand and price are the priority factors; demand or target (65) is "(1) Apparel locks specific brands, mainly low-priced and low-priced brand products; (2) expects to find products that meet their needs, and the price is affordable; emotions or attitudes (66) are "(1) despite the specific e-commerce platform Inquire about the same item at a higher price, but you may still decide to purchase it because you have better service and online evaluation, and carefully read the information such as after-sales service, first collect the information; (2) If you go to the physical store, it will be specific The brand conducts enquiries, if it is tried on the clothing or try it out, and actively consults the service personnel's introduction and suggestions"; the behavior description (67) records "(1) still prefer to shop on a specific well-known e-commerce platform, because of good after-sales service, Special shipment and return procedures are simple; (2) think that you can avoid the information on the Internet by asking the information collected from the physical store.

在另一範例中,消費者描述檔記載著:消費者屬性(62)為「在家接案SOHO族」;消費者背景(63)為「(1)男性,45歲,已婚,育有2名子女,專業為翻譯;(2)最常在3C賣場或電子商務平台購物,主要購買商品為數位商品,如3C;(3)大約一個星期會逛1-3次電子商務平台,購買商品以電腦周邊、行動周邊、新潮家用品為主;(4)習慣在瀏覽特定知名大型電子商務平台的商品,以及到知名電子街或商場逛街,主要依據網路評價與使用心得決定購物,看到符合的產品仍會猶豫一段時間後才會決定下單」;個人描述(64)為「(1)並不經常購買3C商品,以研究規格與功能為主,並非是家中主要購買者,主要依據家中需要購買家用品,其次才以個人需要購買有興趣的商品;(2)最常利用午休時間搜尋3C產品,常於晚上決定下單後,可隔日取件;(3)喜歡在網路上搜尋相同商品的價格與評價,但仍通常就在少數幾個電子商務平台消費,購買商品十分猶豫;(4)注重購買管道的安全性,在少數電子商務平台上以信用卡消費;(5)商品使用時間長,不追求擁有最新商品」;需求或目標(65)為「因為考量安全性與售後服務,僅在少數幾個知名電子商務平台購物,偶爾會在實體店面購買3C產品」;情緒或態度(66)為「(1)喜歡自己研究規格與比價,會參考網路評價與開箱文;(2)沒有品牌考量,以功能考量為主;(3)買回 來的商品耐用最重要」;行為描述(67)記載「(1)習慣前往少數幾個電子商務平台購物;(2)偶而經過實體商店會入內詢問商品內容,不會受到店家介紹而被影響;(3)購買商品並不衝動,或是十分猶豫」。 In another example, the consumer description file records: consumer attribute (62) is "home-sitting SOHO family"; consumer background (63) is "(1) male, 45 years old, married, with 2 Children, professional for translation; (2) most often shopping in 3C stores or e-commerce platforms, the main purchase of goods for digital goods, such as 3C; (3) about 1-3 times a week to browse e-commerce platform, buy goods to Computer peripherals, mobile peripherals, and trendy household items are the mainstays; (4) accustomed to browsing the products of certain well-known large-scale e-commerce platforms, as well as shopping in well-known electronic streets or shopping malls, mainly relying on online evaluation and use experience to decide to shop, see compliance The product will still hesitate for a period of time before deciding to place an order"; personal description (64) is "(1) does not often purchase 3C goods, mainly based on research specifications and functions, not the main purchaser at home, mainly based on home Need to buy household goods, followed by personal needs to buy goods of interest; (2) most often use the lunch break to search for 3C products, often after the order is decided at night, can be picked up every other day; (3) like to search the same on the Internet The price of the goods Price, but still usually in a few e-commerce platforms, the purchase of goods is very hesitant; (4) focus on the safety of the purchase pipeline, on a few e-commerce platforms with credit card consumption; (5) long-term use of goods, not pursue Have the latest products"; demand or target (65) is "because of the safety and after-sales service considerations, only on a few well-known e-commerce platforms, occasionally buy 3C products in physical stores"; mood or attitude (66) is "(1) I like to study specifications and price comparisons, and I will refer to online evaluation and open-box texts; (2) no brand considerations, mainly functional considerations; (3) the most durable goods are most important to purchase"; behavior description (67) ) records "(1) customary travel to a few e-commerce platforms; (2) occasionally through the physical store to ask for product content, will not be affected by the store introduction; (3) purchase of goods is not impulsive, or Very hesitant."

以上描述的消費者描述檔可能會在每次消費數據的分析與深度學習後修正,並且每位消費者的興趣與習慣也可能隨著時間改變,管理系統將隨時修正資料庫內容。 The consumer description files described above may be corrected after each analysis and deep learning of consumption data, and the interests and habits of each consumer may change over time, and the management system will correct the contents of the database at any time.

圖7繼續描述產生適地性的個人化消費資訊的實施例流程圖,在此流程中,在步驟S701中,系統針對某消費者先取得消費者描述檔,從中得出消費者喜好,再如步驟S703,管理系統持續自消費者隨身裝置取得各種消費數據,例如執行消費的時間,如步驟S705,取得消費地點等。管理系統此時可以根據消費數據作出決策,先如步驟S707,對取得的消費數據進行數據分析,包括步驟S709,判斷消費類型,例如從消費數據得出消費者正在進行的消費活動為餐飲、購物還是娛樂,或是其他,此時,管理系統將查詢資料庫中同類型的消費地點與消費內容,並繼續如步驟S711,判斷較為細節的消費項目,例如餐飲可能是中餐、西餐或小吃,購買商品或購買品項為何,若為娛樂,是電影、旅遊或是演唱會等。當系統從消費數據分析到上述的消費特徵後,如步驟S713,可以對應提供適地性個人化消費資訊。 FIG. 7 continues to describe a flow chart of an embodiment of generating personalized consumption information. In this process, in step S701, the system first obtains a consumer profile for a consumer, and derives consumer preferences from the user. S703. The management system continues to obtain various consumption data from the consumer portable device, for example, the time when the consumption is performed, such as step S705, obtaining the consumption location, and the like. The management system can make a decision according to the consumption data. First, according to step S707, the data analysis of the obtained consumption data is performed, including step S709, determining the type of consumption, for example, from the consumption data, the consumer activity being performed by the consumer is catering, shopping. Still entertainment, or other, at this time, the management system will query the same type of consumption location and consumption content in the database, and continue to determine the more detailed consumption items as in step S711, for example, the food may be Chinese food, western food or snacks, purchase What is the product or purchase item, if it is entertainment, it is a movie, a tour or a concert. After the system analyzes the consumption data to the consumption characteristics described above, as in step S713, the personalized personal consumption information may be correspondingly provided.

若搭配停車資訊,產生適地性的個人化消費資訊的流程可以參考圖8。在步驟S801中,管理系統可以從停車管理系統取得消費者停車資訊,對照消費者隨身裝置產生的位置資訊,可以確定消費者確實在某個消費場所的附近停車,在步驟S803中,管理系統可以持續取得消費者消費數據,如地點、金額、消費項目等,如步驟S805,管理系統可結合停車資訊與消費數據。 If the parking information is used together, the process of generating the personalized personal consumption information can be referred to FIG. 8. In step S801, the management system can obtain the consumer parking information from the parking management system, and can determine that the consumer actually stops in the vicinity of a certain consumption place according to the location information generated by the consumer portable device. In step S803, the management system can Continuously obtaining consumer consumption data, such as location, amount, consumption item, etc., in step S805, the management system can combine parking information with consumption data.

之後,如步驟S807,以上資訊成為系統提供廣告業主播送個人化消費資訊的依據,形成提供商店行銷的參考數據,因此,廣 告業主(如店家)可在消費者在附近停車、移動時,提供適地性的消費資訊。 Then, in step S807, the above information becomes the basis for the system to provide the advertisement owner to broadcast the personalized consumption information, and forms the reference data for providing the marketing of the store. Therefore, the advertisement owner (such as the store owner) can provide the place when the consumer stops and moves nearby. Sexual consumption information.

舉例來說,當管理系統得知消費者在某商店或商圈附近停車,可以根據時間(若為中午),以及第三方資訊,如天候(若為大熱天),此時,將可配合廣告業主設定的行銷廣告的策略,發出個人化消費資訊,如午餐促銷訊息,將可吸引消費者前往此午餐促銷的餐廳進行消費。當消費者午餐後,配合廣告業主的行銷廣告的策略,以及從消費者描述檔知悉該消費者或同行者有消費冰品的需求,將可對消費者發出冰品的個人化消費資訊,吸引消費者前往消費。 For example, when the management system knows that the consumer is parking near a store or business district, it can be based on time (if it is noon) and third-party information, such as weather (if it is a hot day), at this time, it will work. The advertising campaign strategy set by the advertising owner to issue personalized consumer information, such as a lunch promotion message, will attract consumers to the restaurant for this lunch promotion. When the consumer has lunch, cooperate with the advertising owner's marketing advertising strategy, and know from the consumer description file that the consumer or his peers have the demand for consumption of ice products, the consumer information will be released to the consumer. Consumers go to consumption.

綜上所述,根據揭露書所提出的適地性個人化消費資訊產生方法以及管理系統實施例,系統取得消費者個人消費旅程、取得大量消費數據形成的巨量數據,經數據分析後,可以取得個人或群眾的消費趨勢,持續配合深度學習,可以得到消費者描述檔,並判斷出對各消費者最有效率的個人化消費資訊。 In summary, according to the method for generating personalized personal consumption information and the management system embodiment proposed by the disclosure, the system obtains a huge amount of data formed by the consumer's personal consumption journey and obtaining a large amount of consumption data, which can be obtained after data analysis. The consumption trend of individuals or the masses, consistent with deep learning, can get consumer description files and judge the most efficient personalized consumption information for each consumer.

以上所述僅為本發明之較佳可行實施例,凡依本發明申請專利範圍所做之均等變化與修飾,皆應屬本發明之涵蓋範圍。 The above are only the preferred embodiments of the present invention, and all changes and modifications made to the scope of the present invention should be within the scope of the present invention.

Claims (10)

一種個人化消費資訊產生方法,包括:一管理系統自一消費者攜帶的一隨身裝置取得消費數據,該消費數據包括一位置資訊、一時間資訊,以及消費內容,於該管理系統中形成一個人消費旅程;其中,多筆該個人消費旅程建立一個人消費旅程資料庫,該個人消費旅程資料庫記載對應各消費者的一消費者描述檔;以及經取得多位消費者的消費數據以及/或非消費行為產生的數據,建立一巨量數據庫;分析該消費數據,執行分類,取得一消費類型,包括分析各消費者面對各種個人化消費資訊的互動行為,建立一深度學習資料庫;建立該消費者描述檔,或根據該深度學習資料庫中經深度學習的結果回饋給該個人消費旅程資料庫與該巨量數據庫,以隨時根據消費數據修正對應該消費者的該消費者描述檔;以及從該消費者描述檔判斷出該消費者特徵,根據該消費者特徵產生一個人化消費資訊。  A method for generating personalized consumption information includes: a management system obtaining consumption data from a portable device carried by a consumer, the consumption data including a location information, a time information, and consumption content, forming a personal consumption in the management system Journey; wherein, the plurality of personal consumption journeys establish a database of human consumption journeys, the personal consumption journey database records a consumer description file corresponding to each consumer; and obtains consumption data and/or non-consumption of the plurality of consumers The data generated by the behavior establishes a huge amount of database; analyzes the consumption data, performs classification, and obtains a consumption type, including analyzing the interaction behavior of various consumers in facing various personalized consumption information, establishing a deep learning database; establishing the consumption Descriptive file, or according to the deep learning result in the deep learning database, the personal consumption journey database and the huge database are fed back to correct the consumer description file corresponding to the consumer according to the consumption data; The consumer profile determines the consumer feature, according to the consumer The fee feature generates a personalized consumer message.   如請求項1所述的個人化消費資訊產生方法,其中該巨量數據庫用以記載從該個人消費旅程資料庫取得的該多位消費者形成的多個群組的消費數據,更包括各消費者其他非消費行為產生的數據;該消費數據與非消費行為產生的數據經一數據分析後得到一整體趨勢,包括一商圈的消費趨勢、一店家的消費分析、一個地區的消費者活動,以及/或是分群的消費趨勢。  The method for generating personalized consumption information according to claim 1, wherein the huge amount of data is used to record consumption data of a plurality of groups formed by the plurality of consumers obtained from the personal consumption journey database, and further includes consumption Data generated by other non-consumer behaviors; the data generated by the consumption data and non-consumption behaviors are analyzed by a data to obtain an overall trend, including a consumer trend in a business district, a store's consumption analysis, and a regional consumer activity. And/or group consumption trends.   如請求項2所述的個人化消費資訊產生方法,其中該管理系統連結一停車管理系統,用以取得該消費者的停車資訊,使得各筆消費數據更包括一停車時間、一停車位置與一離開車位的時間。  The method for generating personalized consumption information according to claim 2, wherein the management system is coupled to a parking management system for obtaining parking information of the consumer, so that each of the consumption data further includes a parking time, a parking position, and a Time to leave the parking space.   一種管理系統,包括:一電腦系統,通過一網路接收多位消費者端隨身裝置傳送的消費數據,產生對各消費者的一個人化消費資訊;一個人消費旅程資料庫,用以記載該多位消費者進行消費的過程形成的消費數據,各筆消費數據對應各消費者的個人消費旅程,各筆消費數據至少包括一消費時間與一消費地點;一巨量數據庫,用以記載從該個人消費旅程資料庫取得的該多位消費者形成的多個群組的消費數據,更包括各消費者其他非消費行為產生的數據;該消費數據與非消費行為產生的數據經一數據分析後得到一整體趨勢,包括一商圈的消費趨勢、一店家的消費分析、一個地區的消費者活動,以及/或是分群的消費趨勢;一深度學習資料庫,用以記載自該巨量數據庫取得的消費數據,以及/或非消費行為產生的數據,建立各消費者的一消費者描述檔,並學習得到各消費者對於該個人化消費資訊的反應,以修正該個人消費旅程資料庫與該巨量數據庫中經數據分析得到的資料;其中,通過該電腦系統產生該個人化消費資訊的步驟包括:自各消費者攜帶的該隨身裝置取得消費數據,包括一位置資訊、一時間資訊,以及消費內容,於該管理系統中形成一個人消費旅程;分析該消費數據,取得消費類型;建立該消費者描述檔,或根據該深度學習資料庫中經深度學習的結果回饋給該個人消費旅程資料庫與該巨量數據庫,以隨時根據消費數據修正該消費者描述檔;以及從該消費者描述檔判斷出消費者特徵,根據該消費者特徵 產生該個人化消費資訊。  A management system comprising: a computer system, receiving consumption data transmitted by a plurality of consumer portable devices through a network, generating a personalized consumption information for each consumer; and a person purchasing journey database for recording the plurality of bits The consumption data formed by the consumer's consumption process, each consumption data corresponds to each consumer's personal consumption journey, and each consumption data includes at least one consumption time and one consumption location; a huge amount of database is used to record the consumption from the individual The consumption data of the plurality of groups formed by the plurality of consumers obtained by the journey database further includes data generated by other non-consumer behaviors of the consumers; the data generated by the consumption data and the non-consumption behavior are analyzed by a data. Overall trends, including consumer trends in a business district, consumer analysis in a store, consumer activity in a region, and/or group consumption trends; a deep learning database to record consumption from this huge database Data, and/or data generated by non-consumer behavior, establish a consumer profile for each consumer, and Learning to obtain the consumer's reaction to the personalized consumption information, to modify the personal consumption journey database and the data obtained by the data analysis in the huge database; wherein the step of generating the personalized consumption information by the computer system includes Obtaining consumption data from the portable device carried by each consumer, including a location information, a time information, and a consumption content, forming a personal consumption journey in the management system; analyzing the consumption data, obtaining a consumption type; establishing the consumer description File, or according to the deep learning result in the deep learning database, the personal consumption journey database and the huge database are fed back to correct the consumer description file according to the consumption data at any time; and judging from the consumer description file The consumer feature generates the personalized consumption information according to the consumer characteristic.   如請求項4所述的管理系統,其中該管理系統連結一停車管理系統,用以取得該消費者的停車資訊,使得各筆消費數據更包括一停車時間、一停車位置與一離開車位的時間。  The management system of claim 4, wherein the management system is coupled to a parking management system for obtaining parking information of the consumer, so that each of the consumption data further includes a parking time, a parking location, and a time of leaving the parking space. .   如請求項4所述的管理系統,其中該個人化消費資訊的反應包括各消費者接收該個人化消費資訊時,立刻或停留短時間後將該個人化消費資訊刪除、觀看該個人化消費資訊一段較長的時間後刪除,或是看了該個人化消費資訊後,連結進一步的資訊。  The management system of claim 4, wherein the response of the personalized consumption information comprises: when each consumer receives the personalized consumption information, delete the personalized consumption information and watch the personalized consumption information immediately or after a short time. Delete after a long period of time, or after reading the personalized consumption information, link to further information.   如請求項6所述的管理系統,其中根據該個人化消費資訊的反應修正該消費者描述檔,該消費者描述檔記載以下資料的任意組合,包括一消費者圖像、一消費者屬性、一消費者背景、一個人描述、一需求或目標、一情緒或態度以及一行為描述。  The management system of claim 6, wherein the consumer profile is modified according to the response of the personalized consumption information, the consumer profile recording any combination of the following materials, including a consumer image, a consumer attribute, A consumer background, a person's description, a need or goal, an emotion or attitude, and a behavioral description.   如請求項4所述的管理系統,其中該管理系統係由一電腦系統實現,該電腦系統的軟體模組包括:一消費數據蒐集模組,用以蒐集該多位消費者端隨身裝置傳送的消費數據;一第三方數據蒐集模組,用以取得除了該多位消費者通過隨身裝置取得的消費數據以外的非消費行為產生的數據;以及一數據分析模組,用以分析該消費者在一次或多次消費的消費數據,用以取得各次消費的路徑、地點、時間與消費狀況,以建立該個人消費旅程資料庫;分析該多位消費者的消費數據,建立用以判斷整體或分群消費趨勢的該巨量數據庫;以及經一機器學習模組深入分析具有複雜結構的消費數據,以建立該深度學習資料庫。  The management system of claim 4, wherein the management system is implemented by a computer system, the software module of the computer system comprises: a consumption data collection module, configured to collect the plurality of consumer-side portable devices Consumption data; a third-party data collection module for obtaining data generated by non-consumer behavior other than the consumption data obtained by the plurality of consumers through the portable device; and a data analysis module for analyzing the consumer Consumption data of one or more consumptions, used to obtain the path, location, time and consumption status of each consumption, to establish a database of the personal consumption journey; analyze the consumption data of the plurality of consumers, and establish a judgment to determine the overall or The huge database of group consumption trends; and the in-depth analysis of consumption data with complex structures through a machine learning module to build the deep learning database.   如請求項8所述的管理系統,更包括:一廣告需求分析模組,提供一廣告業主設定一行銷廣告的策略。  The management system of claim 8, further comprising: an advertisement requirement analysis module, which provides a policy for the advertisement owner to set a line advertisement advertisement.   如請求項8所述的管理系統,其中該第三方數據蒐集模組連結 一社群媒體,以取得各消費者在該社群媒體中的活動數據;連結該停車管理系統,以取得對照各消費者的停車資訊;或是連結一外部伺服系統,以取得消費者的消費金額。  The management system of claim 8, wherein the third-party data collection module is connected to a social media to obtain activity data of each consumer in the social media; and the parking management system is linked to obtain comparison consumption. Parking information; or an external servo system to obtain the consumer's spending.  
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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI714213B (en) * 2019-08-14 2020-12-21 東方線上股份有限公司 User type prediction system and method thereof

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