TW201640428A - Method, computer program and computer-readable recording medium for network information collection and redistribution - Google Patents

Abstract

A method for network information collection and redistribution includes the steps of: A. creating at least one classification group on a server, wherein an exclusive query string is linked to each classification group; B. relegating information data of a customer to the at least one classification group; C. querying a search engine by the server to return relevant information for each of the query string of each classification group; D. sorting the relevant information according to a sorting criterion and obtaining sorted information for each classification group; and E. distributing upon expiration of a period of predefined time the sorted information of each classification group to the customer in each classification group according to contact information contained in the information data of the customer. The present invention assists in acquisition of new customers and maintenance of communication with the existing customers. In the present invention, a computer program and a computer-readable recording medium for performing such a method are also provided.

Description

Method for collecting and distributing network information, computer program, computer readable media

The invention relates to a method for collecting and distributing network information, a computer program and a computer readable medium, in particular to automatically searching for relevant information of each group after the customer is classified according to the group, and filtering and filtering. After that, sending the screening data to which each group belongs to the customer to which each group belongs is an invention that is conducive to developing new customers and maintaining existing customers.

The traditional CRM customer management system enters the customer information into the system after the customer visits the customer, and can be classified according to the importance of the customer. The business can set the frequency of visits according to the classified customers, that is, the more important the frequency of customer visits, the business can record the visit results in the system after the visit.

The potential customers who have visited the system in the system can make further visits to select this potential customer. When the potential customers become the established customers because they trade each other, they can be managed as ordinary customers.

However, the traditional CRM customer management system can't assist the business to search for the information required by the customer. Therefore, the business needs to help the customer to search for information according to the needs of individual customers, and organize the information and post it to the customer in person or in person. When the business develops new customers, the efficiency is also insufficient, and it is easy for the competitors to get ahead. And because the location of the customer is different, if you do not plan the trip in advance, it is easy to waste time on the traffic, and the work efficiency is not good.

To solve the foregoing problems, the present invention provides a method for collecting and distributing network information, including the following steps:

A. establishing one or more classification groups on one server, each category group is linked to one of the exclusive search conditions; B. classifying a customer data into at least one of the foregoing classification groups, the customer data includes at least one customer communication Account number; C. The server searches for a search engine through the Internet according to the search conditions of each category group, and searches for a related data for each search condition of the category group; D. According to a screening condition The related data is filtered to obtain a screening data of each classification group; E. The screening data of each classification group is sent to the customer communication account of the customer data of the classification group, and the screening after the transmission is performed. The data was changed to a historical data.

Further, in step B, when the customer profile is classified into at least one of the foregoing classification groups, the server sends a greeting message to the customer communication account of the customer profile.

Further, the search condition is a keyword. Moreover, in step D, the server automatically filters the number of occurrences of the keyword.

Further, in step D, the server automatically filters the number of clicks of the related data.

Further, in step C, the server periodically searches, and the related data retrieved each time is not duplicated with the historical data.

Further, in step B, the customer profile includes a customer address, and the server allows a handheld device to log in, and displays a client location according to the client address on a map interface of the handheld device, and the server is based on the handheld A location of the device and a location of the customer are scheduled to be visited. Further, the handheld device is a smart phone, and the customer data includes a customer phone number, and an image of the customer location is selected from the map interface, that is, the handheld device automatically dials according to the customer phone number.

The invention further provides a computer program for installing an application to an electronic device, enabling the electronic device to log in to the server and performing the aforementioned method for collecting and distributing network information.

The invention further provides a computer readable medium for installing an application to an electronic device, enabling the electronic device to log in to the server and performing the aforementioned method for collecting and distributing network information.

The effect of the invention is:

1. After the customer sorts the customer data into categories, the server can automatically search for the relevant information required by the customer according to the search conditions of each category group. The business only needs to filter the related data and then the client can automatically send the customer communication to the customer. Accounts, such as e-mail accounts, communication software accounts, mobile phones, etc., save time for business to search for information on their own, and the screening data sent to customers is more time-efficient, which is conducive to business development of new customers and maintenance of existing customers and business improvement. effectiveness.

2. The foregoing related information may further automatically screen out the screening data according to the screening conditions, further improve the work efficiency, and the screening data has a customized effect.

3. The business personnel can use the handheld device to log in to the server, and the server can display the customer data on the map interface of the handheld device. And the server can arrange the visit route according to the customer address and the location where the handheld device is located, which can save the traffic time of the business visiting different customers, and can also improve the work efficiency.

In combination with the above technical features, the main functions of the method, computer program and computer readable medium of the network information collection and distribution method of the present invention will be clearly shown in the following embodiments.

Referring to the first figure and the second figure, the embodiment includes:

A. A user (eg, a service) logs into a server (2) through a handheld device (1), and through the handheld device (1), a plurality of classification groups (21) are created at the server (2), the tax group Group (21) can be arranged according to the customer's industry type or customer's specific preferences, such as classification into mechanical related, semiconductor related, commercial software or photography, tourism, etc., and set one of each category group (21) exclusive search conditions (22) [Assisted with reference to the third figure], the search condition (22) is, for example, a keyword.

B. When the user visits a new customer, the customer profile (3) of one of the new customers may be classified into at least one of the aforementioned classification groups (21), and the customer profile (3) includes at least one customer email address. [Auxiliary reference to the fourth figure], communication software account (such as LINE account, WeChat account, etc.), mobile phone number, etc., this embodiment takes an email address as an example. Preferably, when the customer data of the new customer is classified into at least one of the foregoing classification groups (21), for example, the next day of the visit, the server (2) may send a greeting message to the customer profile (3). ) Customer email address to increase the impression and goodwill of new customers.

C. The server (2) periodically searches, for example, every Monday morning, on a search engine (5) via the Internet (4) according to the search condition (22) of each category group (21), Searching for a search item (22) for each category group (21) for each related information (6), the search condition (22) may be at least one keyword related to the industry of the new customer, or with the new At least one keyword related to the customer's product, the related information (6) is, for example, a newly published paper, new product information, competitor company information, and the like. Alternatively, the search condition (22) may also be at least one keyword of the personal name or company name of the new customer, and may also retrieve the latest information related to the new customer itself and the like.

D. In order to avoid too much data, affect the customer's interest in reading, and then filter the relevant data (6) according to a screening condition (7) to obtain a screening data for each classification group (21) (8) And filtering data (8) of each category group (21) is stored in a temporary database (23) of the server (2). The screening mode can be manually filtered by the user, or automatically filtered by the server (2). When the server (2) automatically filters, the screening condition (7) can be set as the related data (6) in the search. The number of clicks of the engine (5), or, if the search condition (22) is a keyword, the screening condition (7) may be set as the number of occurrences of the keyword in the material content.

E. Send the screening data (8) of each classification group (21) to the customer email address of the customer data (3) of the classification group (21) for customer reference, thereby making the business actively care The customer or the customer provides the topic of the visit, the development of new customers and the maintenance of existing customers, and then the filtered data (8) from the server (2) of the server (2) to the servo A historical database (24) of the end (2) is stored.

It should be further noted that when the server (2) searches regularly, the related data (6) retrieved each time is not duplicated with the filtered data (8) stored in the historical database (24), avoiding repeated screening. The data (8) is sent to the client, which affects the customer's perception.

For the processing method of the transmitted screening data (8), the above method is to move the screening data (8) from the temporary storage database (23) to the historical database (24). However, in addition to this method, the sent screening data (8) can also be noted, for example, the label labeled "sent", and all the screening data (8) marked as "sent" are regarded as one. Historical data.

Referring to the fifth figure, the user can fill in the customer address (3) with the customer address. When the user wants to visit the customer, the user can log in to the server (2) by using the handheld device (1). (2) displaying a customer location (12) according to the customer address on a map interface (11) of the handheld device (1), and more preferably, the servo terminal (2) is positioned according to the handheld device (1) One location (13) and the customer location (12) schedule a visit route (14) to save users time to visit different customers.

Referring to the sixth figure, the customer data (3) may further include a customer phone number. When the handheld device (1) is a smart phone, the user can select the customer location from the map interface (11) (12) The image can be automatically dialed by the handheld device (1) according to the customer's phone number, eliminating the need to find the phone number.

The computer program and computer readable medium of the present invention are used to install an application to an electronic device, such as the aforementioned handheld device (1), such that the electronic device can log into the server (2) and execute the aforementioned network. Information collection and distribution methods.

In view of the foregoing description of the embodiments, the operation and the use of the present invention and the effects of the present invention are fully understood, but the above described embodiments are merely preferred embodiments of the present invention, and the invention may not be limited thereto. Included within the scope of the present invention are the scope of the present invention.

(1)‧‧‧Handheld devices

(11)‧‧‧Map interface

(12) ‧‧‧Customer location

(13) ‧‧‧Location

(14)‧‧‧ Visiting route

(2) ‧‧‧Server

(21)‧‧‧Classification group

(22)‧‧‧Search conditions

(23) ‧ ‧ temporary database

(24) ‧‧‧Historical database

(3) ‧‧‧Customer Information

(4) ‧‧‧Internet

(5)‧‧‧Search Engine

(6) ‧‧‧Related information

(7) ‧ ‧ screening conditions

(8) ‧ ‧ screening data

[First figure] is a functional block diagram of the present invention.

[Second figure] is a flow chart of the overall steps of the present invention.

[Third Figure] is a schematic diagram of each of the classification groups in the embodiment of the present invention.

[Fourth figure] is a schematic diagram of classifying customer data into each category group in the embodiment of the present invention.

[Fifth figure] is a schematic diagram of displaying a customer address on a map interface and providing a visit route by a server in the embodiment of the present invention.

[Sixth Diagram] is a schematic diagram of direct dialing of customer data in the map interface according to an embodiment of the present invention.

(1)‧‧‧Handheld devices

(2) ‧‧‧Server

(21)‧‧‧Classification group

(22)‧‧‧Search conditions

(23) ‧ ‧ temporary database

(24) ‧‧‧Historical database

(3) ‧‧‧Customer Information

(4) ‧‧‧Internet

(5)‧‧‧Search Engine

(6) ‧‧‧Related information

(7) ‧ ‧ screening conditions

(8) ‧ ‧ screening data

Claims (10)

A method for collecting and distributing network information includes the following steps: A. establishing one or more classification groups on one server, each category group is linked to one of the exclusive search conditions; B. classifying one customer data into at least one In the foregoing classification group, the customer data includes at least one customer communication account; C. The server searches on a search engine through the Internet according to the search condition of each category group, for each category group Searching conditions respectively search for a related data; D. screening the related data according to a screening condition to obtain a screening data of each classification group; E. sending screening data of each classification group to the classification group The customer communication account number of the customer profile, and the filtered data after the transmission is changed to a historical data. The method for collecting and distributing network information according to claim 1, wherein in step B, when the customer profile is classified into at least one of the foregoing classification groups, the server sends a greeting message to the client. The customer communication account number of the data. The method for collecting and distributing network information as described in claim 1, wherein the search condition is a keyword. The method for collecting and distributing network information according to item 3 of the patent application scope is automatically screened by the server in step D, and the screening condition is the number of occurrences of the keyword. The method for collecting and distributing network information as described in claim 1 is automatically screened by the server in step D, and the screening condition is the number of clicks of the related data. For example, in the method for collecting and distributing network information as described in claim 1, in the step C, the server periodically searches, and the related data of each search does not overlap with the historical data. The method for collecting and distributing network information according to claim 1, wherein in step B, the customer profile includes a customer address, and the server allows a handheld device to log in, and the handheld device is based on the client address. A map interface of the device displays a customer location, and the server schedules a visit route according to the location of one of the handheld devices and the customer location. The method for collecting and distributing network information according to claim 7, wherein the handheld device is a smart phone, and the customer data includes a customer phone number, and the image of the customer location is selected from the map interface. That is, the handheld device automatically dials according to the customer's telephone number. A computer program for installing an application to an electronic device such that the electronic device can log in to the server and performing a method for collecting and distributing network information as described in claims 1 to 8. . A computer readable medium for installing an application to an electronic device, enabling the electronic device to log in to the server and performing network information collection as described in claim 1 to item 8 The method of distribution.