TW201545115A - System and method of a must-reply mobile questionnaire - Google Patents

Abstract

System and method of a must-reply questionnaire, includes a database, a server, a push gateway, and a mobile communication device. A cloud is composed of the database, the server and the push gateway. The server generates a questionnaire request, which is delivered as a push notification through the push gateway and an outside push server to the mobile communication device. All the functions of the mobile communication device enabled by an organization ID are locked until a questionnaire of the questionnaire request is replied.

Description

Action questionnaire system and method with mandatory response

The present invention relates to a cloud technology for use in a mobile communication device, and more particularly to a system and method for action questionnaire with mandatory response.

Today, there are many systems that use cloud technology to provide community or corporate organizations as a message exchange on mobile communication devices. The messages transmitted include a message that requires users to select at least one answer and then reply, for example: voting and questionnaires. However, there are still many shortcomings in the voting and questionnaire technology, which can not meet the needs of the community or enterprise organization.

The Republic of China Patent Patent Publication No. 201337595, entitled "Handheld Device, Electronic Questionnaire Processing Method and System Therefor", discloses an electronic questionnaire processing method, which is executed in a handheld device, the method comprising the following steps: (a) Forming an electronic questionnaire based on a predetermined period of time and two alternative options; (b) transmitting the electronic questionnaire to a majority of members of the buddy list based on the communication data; (c) recycling different members for the electronic questionnaire In the response message, if the number of selected options in each response message is accumulated within a predetermined time, it will not be accumulated if the predetermined time has elapsed; and (d) the handheld device displays the cumulative maximum number of options. The technical problem that this prior art actually solves is that "the probability of recycling the electronic questionnaire is not high" (see paragraph [0003] of its specification). The technical effect produced by the prior art is "fast in the buddy list. Finding matching respondents, plus the limitation of statistical time, plus the number of questionnaire questions or options, can increase the willingness of general users to fill in, not only increase the chance of recycling, but also reduce the overall cost of time/money." (See paragraph [0017] of its specification).

The Republic of China Patent Invention Patent Publication No. 201036414, entitled "Message Management System, Message Management Apparatus, and Operation Method thereof", discloses a message management system. The message management system includes a message management device and N electronic devices, and N is a positive integer. The message management device comprises a message generation module, a transmission/reception module and a statistics module. The message generation module is used to generate a questionnaire message including a reply menu and a sequence command. The transmitting/receiving module transmits the questionnaire message and receives the Nth reply message. The statistics module generates statistical results based on the Nth reply message. The technical problem actually solved by the prior art 2 is that "the way in which the questionnaire is transmitted by the questionnaire is not convenient for the sender of the newsletter and the recipient of the newsletter" (see paragraph [0005] of the specification). As for the technical effect of the previous technology 2, the sender can simply complete a questionnaire and obtain the statistical results of the questionnaire option by transmitting a questionnaire message to a respondent's mobile phone through his mobile phone. Simply reply to the questionnaire via the simple button (see paragraph [0009] of the manual).

Another prior art third is a customized message delivery system specially designed by a software developer for a specific enterprise according to its needs, and the system is set in the enterprise's self-built computer room or Co-location (computer room generation). The proprietary application (ie, App) installed by the member (ie, the person in the enterprise) installed on the mobile communication device is also customized to access the server of the messaging system. In terms of deployment mode, this prior art system is a private cloud deployment mode. When there are n enterprises deploying such a private cloud, there must be n sets (the so-called set refers to all mobile communication). The mainstream platform of the device) corresponds to the application, and n interfaces (the server IP addresses are different for each private cloud, and the login interfaces must be different). This prior art three practical solution The technical problem is that "deploying the private cloud model allows the enterprise to completely control the system security issues, and the proprietary application can prevent members from being interfered by outsiders." The so-called "exclusive application can avoid members being interfered by outsiders" means The customized system must be accessed by a dedicated application. Members of the organization cannot pass messages to other users except for the members of the organization who have permission to use them. The technical effect of the previous technology three is "deploy a private cloud mode messaging system and use a proprietary application." For software developers, it is time-consuming, labor-intensive, and expensive to organize and deploy private cloud-mode messaging systems and applications for individual organizations or organizations. Future software is also difficult to upgrade.

There is also a prior art 4, which uses a mobile cloud (Public Cloud) deployment mode to provide a personal-to-individual or single-level organization of information exchange services using mobile communication devices and push-cast technologies, such as the Korean NHN company in Japan. The "Line" application developed by the company LINE Co., Ltd. and its back-end system, the biggest problem of this prior art 4 is that the privacy protection is not comprehensive enough, for example, two members "member A" and "member B" who are familiar with each other join at the same time. Such a system, due to some factors, "Member A" does not want "Member B" to know that it has used the same application and system to avoid being added to the buddy list by the other party, but the prior art four allows members to use the mobile phone number. Or other members of the Email Retrieval Database, that is, "Member B" can be easily retrieved from the system's database by the mobile phone number of "Member A" or by email. In addition, the member accounts (ie, user IDs) used in the prior art four are encoded as unique, and all accounts cannot be duplicated even in different organizations or even in different countries. The technical problem that was solved in the prior art 4 is that “the content of the message transmitted by the newsletter is not sufficiently diversified to draw the communication distance in a more vivid and lively manner”. The technical effect produced by the prior art 4 is “to deploy a public cloud mode messaging system that provides personal-to-individual or single-level organizational internals. The message exchange service and strengthen the more vivid and lively message map."

In the above prior art, there is no organization management module to respond to "multiple-level structure that requires a flexible organization or enterprise organization, and issue a questionnaire for a specific level" and "use a single cloud system to serve a large number of organizations or organizations". For example: For enterprises with multi-level structure, when the employees of one unit are going to conduct a questionnaire survey, the prior technologies cannot issue a request for all employees of the specific unit, or publish to each level or unit in the enterprise organization. Questionnaires can't make many enterprise organizations share the same set of questionnaire systems; these prior technologies have the problem of "using a single application and a single interface to access a hybrid cloud system" between the wireless client and the cloud server. Because the prior art only develops a set of exclusive applications for the questionnaire system of a specific enterprise organization, the questionnaire system of each enterprise organization establishes its own interface; in addition, the wireless clients of the prior art do not have "seeing" There is no mandatory reply to the electronic questionnaire technology"... and so on, its use Technical means and the effect of technology has nothing to do with the "action of the obligatory questionnaire reply." Therefore, it is necessary to propose an action questionnaire cloud system suitable for a community or enterprise organization and support a multi-level structure. The wireless client uses a single application to log in to a public cloud of a single interface, and the public cloud push notification questionnaire is released. The request, and the private cloud mode receiving questionnaire option managed by each community or enterprise controls the questionnaire itself to make up for the technical inadequacies.

In view of this, the present invention proposes a mandatory questionnaire system and method for mandatory responses, allowing members to connect to a single interface using a single application (App) to access a cloud action questionnaire system with multiple organizational structure management.

The invention provides an action questionnaire system with mandatory reply, including: A server, a server and a push gateway, and a mobile communication device of the user end, wherein the database, the server and the push gateway combine to form a cloud. The database stores a plurality of questionnaires, options corresponding to one of the questionnaires, and a plurality of member information, each of the questionnaires including an attribute and at least two options, each of the member information including at least one organization identification code An account number and a password are different from each other. The organization identification code corresponds to an organization, and the organization is a single hierarchical organization or a plurality of hierarchical organizations. The server accesses the database and includes a first network communication module for establishing a network connection with at least one mobile communication device having one of the member information; a login verification module via The network connection receives the uploaded organization identification code, the account number and the password for verification; a questionnaire generating module generates a questionnaire publishing request according to the questionnaire and a questionnaire receiving list, and the questionnaire receiving list includes At least one push identification code of one of the member information; and a questionnaire recovery statistics module, via the network connection, receiving the selected option of the reply uploaded by the mobile communication device and storing the selected option in the database According to the selected option of the reply, statistics are generated and a questionnaire statistical report is generated. The push gateway generates a push notification according to the questionnaire issuing request, and sends the push notification to the mobile communication device through an external push host, and the push notification includes a push notification serial number, and the push notification The broadcast notification sequence number is for the mobile communication device to download the complete content of the questionnaire from the server.

The mobile communication device executes an application, the application comprising: a second network communication module for establishing a network connection with the first network communication module of the server; and a login module for receiving Entering the organization identification code, the account number and the password, and uploading to the server via the second network communication module; a data access module, triggering the second network communication after receiving the push notification The module establishes an internet connection with the first network communication module of the server. And downloading, from the server, the complete content of the questionnaire corresponding to the broadcast notification serial number, the questionnaire includes an attribute and at least two options; a function locking module, checking the attribute of the questionnaire, when the attribute is mandatory Locking the application with all the execution functions of the organization ID, until the application replies to the questionnaire, and then unlocks the questionnaire after replying to the questionnaire; and a questionnaire reply module for receiving one of the options, And after receiving a reply command, uploading the selected option of the reply of the questionnaire via the second network communication module. The first network communication module, the login verification module, the questionnaire generation module, and the questionnaire collection statistical module belong to a servo module group, and the servo module group is modularized and distributed. Designed, can be split and placed in different machine rooms. In addition, the application may further include: a questionnaire input module, configured to input the questionnaire, the attribute of the questionnaire, and at least two of the options, and specify at least one questionnaire receiving end, and through the second network communication mode The group is uploaded to the server.

The invention provides a method for responding to a mandatory response, which is applied to a cloud, a database and a push gateway combined with a cloud, the method comprising: storing a plurality of questionnaires in the database, corresponding to One of the questionnaires is selected with an option and a plurality of member information, each of the questionnaires includes an attribute and at least two options, each of the member information including at least one organization identification code, an account number, and a password, which are different from the organization identification. The codes do not overlap each other, each of the organization identification codes corresponds to an organization, the organization is a single hierarchical organization or a plurality of hierarchical organizations; establishing a network between the server and at least one mobile communication device having one of the member information The network connection, the server receives the organization identification code uploaded by the mobile communication device, wherein the organization identification code is used for verification; the server generates a list according to the questionnaire and a questionnaire receiving end a questionnaire issuance request, the questionnaire of the questionnaire includes at least one push identification code corresponding to one of the member information; the push gateway is based on Questionnaire distribution request to produce a push Notifying, and transmitting the push notification to the mobile communication device via a push broadcast host; and via the network connection, the server receives the selected option of the reply uploaded by the mobile communication device, and the reply The selected options are stored in the database and statistically generated to generate a questionnaire statistical report.

The invention provides an action questionnaire method with mandatory reply, which is used to access a mobile communication device in a cloud, the cloud is combined by a database, a server and a push gateway, wherein the database is stored A plurality of member information, each of the member information includes at least one organization identification code, and the mobile communication device executes an application to implement the method. The method includes: establishing a network connection between the server and the mobile communication device having one of the member information; receiving the input organization identifier, an account number, and a password for login verification, and Uploading to the server via the network connection; after receiving a push notification, locking all execution functions enabled by the organization identification code until the mobile communication device receives a reply command to generate the replyed selected option Unlocking, wherein the push notification has a push notification number; receiving an instruction corresponding to a servo module group, performing a turn according to the location information of the servo module, and downloading the questionnaire corresponding to the push notification serial number The complete content; and receiving the reply command to generate the selected option of the reply, and uploading the selected option to the server via the network connection, wherein the questionnaire includes an attribute and at least two options , wherein the attribute is selected from: mandatory, non-mandatory, named, non-named, single-selected and re-elected, if the attribute of the questionnaire is checked as mandatory Energized to a given identification code of the organization performing all functions; wherein the cloud has a deployment mode of hybrid cloud, the organization identification code uploaded to a public cloud, the reply option selected is uploaded to a private cloud. .

The detailed features and advantages of the present invention are described in detail below in the embodiments. The content is sufficient for any skilled person to understand the technical content of the present invention and is implemented according to the content, the scope of the patent and the drawings, and the related objects of the present invention can be easily understood by those skilled in the art. And advantages.

10‧‧‧Server

12‧‧‧First network communication module

14‧‧‧ Login verification module

16‧‧‧ Questionnaire production module

18‧‧‧ Questionnaire Recycling Statistics Module

20‧‧‧Database

22‧‧‧Pushing the gateway

24‧‧‧Push host

26, 26a, 26b‧‧‧ mobile communication devices

28‧‧‧Application

30‧‧‧Second network communication module

32‧‧‧ Login Module

34‧‧‧Data Access Module

36‧‧‧Function Locking Module

38‧‧‧ Questionnaire input module

40‧‧‧ Questionnaire Response Module

42‧‧‧Cloud

44‧‧‧public cloud

46‧‧‧Private Cloud

1 is a system architecture diagram of an embodiment of the present invention; FIG. 2 is a schematic diagram of organization and hierarchy of a cloud according to an embodiment of the present invention; FIG. 3 is a schematic diagram of a cloud deployment mode according to an embodiment of the present invention; Example of the operation flow chart.

Referring to FIG. 1 , a system architecture diagram of a preferred embodiment of the present invention includes a database 20 of a server end (ie, cloud 42 ), a server 10 and a push gateway 22 , and a client end. Mobile communication device 26. The database 20 stores a plurality of questionnaires, selected options corresponding to each questionnaire, and a plurality of member information, each member information including at least one organization identification code, an account number, and a password, each questionnaire including an attribute and at least two Options. The so-called "organization" is a community, group or enterprise, each organization is defined by a Unique Organization ID; in other words, for the system of the present invention, each newly established organization The system of the present invention sets a non-repeating tissue identification code, and the organization and the organization identification code are in a one-to-one correspondence and are stored in the organization's data table (ie, "Table"). In one embodiment of the invention, the system of the present invention employs a hierarchical Namespace data structure for defining an organization (setting an organization identification code). Once the organization identification code is set, the organization is completely independent of the outside ( This means that people outside the organization cannot retrieve information within the organization), even the name of the organization. Unable to retrieve, external personnel have no way of knowing whether an organization exists in this system, so that the organization obtains sufficient privacy. The organization identifier is Root Namespace, and the organization consists of a single level or a plurality of levels. Contains at least one member (Member), the so-called "level" refers to the structure in the organization, a single level of organization such as: a "club club" or a "family", because it consists of fewer members Subdivide the level of members, and the level of the organization, such as a company's hierarchy, may be divided into four levels of "business group", "department", "class", "group" according to the position unit, or according to the membership level. From "one job, etc.", "second grade, etc." to "fifteenth grade," it is divided into fifteen levels. In an embodiment of the present invention, a single member can join more than two organizations at the same time, and at the same time have an organization identification code corresponding to the affiliated organization, for example, a member joins a sports hobby society and a charity community at the same time. And a company has three organizations, so this member has three different organization identifiers to correspond to the organization to which they belong. In the database 20, member-based member information includes an organization identification code corresponding to the organization to which it belongs, and an account number and password for logging in to the cloud 42 with the organization identification code.

The server 10 includes the following servo modules (groups): a first network communication module 12, a login verification module 14, a questionnaire generation module 16, and a questionnaire collection statistics module 18. The first network communication module 12 is configured to establish a network connection with the second network communication module 30 of the mobile communication device 26 of the client. In different embodiments of the present invention, the network connection is based on TCP. Agreement (including Socket and WebSocket connection), HTTP protocol or HTTPS protocol. The login verification module 14 receives the organization identification code, account number and password uploaded by a member of an organization through the mobile communication device 26, and then organizes the identification code, the account number and the password, and the organization identification code of the member information stored in the database 20. , account and password for verification. The questionnaire generation module 16 can receive the questionnaire uploaded by the mobile communication device 26. And writing to the database 20, and generating a questionnaire publishing request according to the questionnaire and a questionnaire receiving list, the questionnaire receiving list includes at least one push identification code (Push ID) corresponding to one of the member information, A push identification code is corresponding to a member's receiving device (ie, the mobile communication device 26). When setting the receiving list of the questionnaire, the member of the organization address book is usually selected by a check box, and the questionnaire generating module is 16 A mapping is required to convert the list of recipients of the questionnaire (ie, the selected members of the organization's address book) into a list of recipients of the questionnaire (ie, the "pushing identification code" of the selected member). The questionnaire recovery statistics module 18 performs statistics based on all selected options in the questionnaires that the members have responded to and generates questionnaire statistics.

The server 10 and the database 20 are not limited to be deployed on a specific number of devices. In different embodiments of the present invention, both the server 10 and the database 20 can be deployed on the same device, or both. They can each be deployed on a clustered device or on a different cluster device.

The push gateway 22 generates a push notification according to the questionnaire issue request, and transmits a push notification through the external push host 24 (for example, MPNS, GCM, and APNS), wherein in an embodiment of the present invention, The questionnaire publishing request includes part or complete content of the questionnaire and the push identification code on the questionnaire of the questionnaire receiving end, and the push notification includes a non-repeating push notification serial number (or at least within the range of recent data queryable) For not repeating). In an embodiment of the present invention, the “part of the questionnaire or the complete content” of the push notification is determined by the length of the content of the questionnaire, and the APNS is taken as an example to illustrate that the maximum allowable questionnaire content (Payload) is 256 Bytes. When the content of a questionnaire is less than 256 Bytes, the push notification includes the complete content of the questionnaire. When the content of a questionnaire is greater than 256 Bytes, the push notification only includes part of the questionnaire (ie, the first 256 Bytes part). .

In a different embodiment of the present invention, the mobile communication device 26 is a smart phone and a tablet running an iOS, Android or Windows Phone operating system, and can execute an application 28 (ie, an application, also called an App). The application 28 includes a second network communication module 30, a login module 32, a data access module 34, a function locking module 36, and a questionnaire reply module 40. The second network communication module 30 is configured to establish a network connection with the first network communication module 12 of the server 10. In various embodiments of the present invention, the network connection is based on a TCP protocol, an HTTP protocol. Or HTTPS protocol. The login module 32 receives the organization identification code, account number and password entered by the user (ie member) from the input interface of the mobile communication device 26, and uploads it to the server 10 for verification. After receiving the push notification, the data access module 34 triggers the second network communication module 30 to establish a network connection (TCP protocol, HTTP protocol or HTTPS protocol) with the first network communication module 12 of the server 10, and then The server 10 downloads the complete content of the questionnaire corresponding to the broadcast notification serial number, wherein the questionnaire includes an attribute and at least two options, wherein the attribute is selected from: mandatory, non-mandatory, named, non-named, single-selected and Check. In an embodiment of the present invention, the network connection established by the second network communication module 30 and the first network communication module 12 adopts a TCP protocol or a WebSoclket protocol (belongs to a TCP protocol, but is sent by the user terminal). The data access module 34 of this embodiment directly downloads the questionnaire; the network established by the second network communication module 30 and the first network communication module 12 according to another embodiment of the present invention The data access module 34 of this embodiment downloads the questionnaire in a polling technique by using the HTTP protocol or the HTTPS protocol. After the mobile communication device 26 receives the push notification and downloads the questionnaire corresponding to the push notification serial number, the function locking module 36 checks the attributes of the questionnaire, and when the attribute is "mandatory", the locking application 28 logs in with the organization identification code. All execution functions are unlocked after the application 28 replies to the questionnaire, meaning that after receiving the questionnaire whose attribute is "mandatory", the application 28 of the present invention forces the member to operate the application 28 by mandatory technical means. any Other functions (such as other chat function, map function, bulletin board function, voice function, file transfer function, etc.), until the member completes the questionnaire reply, can operate other functions, which is one of the main technical features of the present invention. The questionnaire reply module 40 is configured to receive an option selection instruction (ie, click "check box" or "radio button"), and upload the selected option of the questionnaire after receiving the reply instruction (ie, clicking "reply button").

In another embodiment of the present invention, the application 28 executed by the mobile communication device 26 further includes a questionnaire input module 38. The member using the mobile communication device 26 has the right to input a questionnaire, and after logging in with the organization identification code. The application 28 enables the questionnaire input module 38 to upload a new questionnaire and its related settings. The questionnaire input module 38 receives the member instruction to input a new questionnaire, the questionnaire contains at least two or more options, and the attributes of the questionnaire (Attributes/Properties) and at least one list of the receiving end of the questionnaire, attributes such as: mandatory / Non-mandatory (decide whether to force the receiving end to process the reply), named/non-named (for voting), single/check (select one option, or multiple options)...etc. The end list is selected by the organization address book, the specific member level, the specific group list or all the members in the organization. The so-called "organization address book" is edited by the authority manager (such as MIS personnel). Other members can only view or use but cannot edit the organization's address book. The so-called "specific group list" is also edited by the authority manager, for example: "one unit/level level supervisor in the organization", "in the organization The second-level supervisor of the unit/level", "the grassroots personnel of each unit/level within the organization", etc., so the list of receiving ends is originally scattered in each unit/layer In the class, it is necessary to compile a list of specific groups for use.

The function locking module 36 of the present invention refers to "all the execution functions of the application locked by the organization identification code" means "except the questionnaire reply function and related necessary procedures. In addition to (Process), other functions of the application 28 logged in with the organization identifier are temporarily locked and cannot be executed. In one embodiment of the present invention, when a member joins a plurality of different organizations and one of the organizations When the cloud sends a push notification of a questionnaire, only the "organization that sent the questionnaire" and the function of logging in to its application 28 with its organization ID are locked and cannot be executed, if the member logs in with another organization ID The execution of all functions of the application 28 is not affected. In this embodiment, it is exemplified that a member joins a sports club, a public welfare society, and a company in three organizations, assuming that the company sends a questionnaire to all employees. If the member does not reply to the questionnaire, when the member logs in with the organization ID of the company, the application 28 cannot perform any function other than the reply questionnaire. If the member is identified by the sports association or the organization of the public interest association If the code is logged in, all functions of the application 28 will not be affected.

In an embodiment of the present invention, the application program 28 displays the graphical user interfaces of different functions by using at least two layers of views. The questionnaire reply function (ie, the graphical user interface associated with the questionnaire reply module 40) is occupied separately. One of the views, and the view of the questionnaire reply function is set to "Always-On-Top". During the lockout period, other lower-level views cannot be executed. For example, the pop-up window (Pop-Up Window) is used to present the questionnaire reply function. After the questionnaire reply is completed, the view of the top-level questionnaire reply function is closed, and other views are allowed to be carried out. In another embodiment of the present invention, all programs (or "strokes", that is, Function/Process) of the application 28 are provided with values representing Executing Priority, and the questionnaire is replied to the priority of the function-related program. The right is set to be higher than other features. When the function locking module 36 performs the locking, the application 28 only allows programs with high priority values to be executed (eg, the questionnaire reply function and its associated necessary programs), while other programs with low priority values are subject to completion of the questionnaire. It can only be executed afterwards. In still another embodiment of the present invention, all programs of the application 28 are An Executing Flag is provided. When the function locking module 36 performs the locking, the execution flag of the questionnaire reply function and its related necessary programs are all set to "Enable", and the execution flags of other functions are set. Then, it is set to "Disable". When the function locking module 36 performs unlocking, the execution flag of all programs is reset to "executable", and the application 28 of the present invention must check before executing the program. Its execution flag, a program with only an "executable" flag, can be executed.

In one embodiment of the invention, as previously described, the same member may join multiple different organizations at the same time, and at the same time own the organization identification code of the organization to which they belong. Suppose a member has joined three different organizations, and all three accounts have been verified (one of the steps in the account registration process, such as email verification or mobile phone number verification). Receiving all push notifications for three organizations in the same application 28, if the member does not want to continue receiving push notifications from one of the organizations, the organization's push notifications can be turned off in the organization's "Settings", or Log out of the organization directly.

Referring to Figure 2, there is shown a schematic diagram of the organization and hierarchy of cloud 42 in a preferred embodiment of the present invention. The cloud 42 of the present invention is capable of supporting a plurality of organizations, and each organization may be composed of a single level to a plurality of levels, and there are zero to plural members under the hierarchy (not shown in the legend). The hierarchical structure of the "A organization" in the legend is a vertical type (or high-rise type, high-tower type), which is suitable for the division of members as a hierarchy. For example, the first level is "fifteenth grade," The second level is “fourteen grades”, the third level is “thirteen grades”, and so on, and “the thirteenth grade is above the senior executives”. The questionnaire input module 38 of the present invention allows the authorized member to specify the level of the questionnaire transmission when adding a questionnaire, for example, to all high-level supervisors in the organization, that is, including the first level to the third level. The hierarchical structure of “Group B” in the legend is only a single level, suitable for organizations with a small number of members or a flat structure, such as: family, school community, small company, Small groups combined by common interests...etc. The hierarchical structure of “C Group” in the legend is pyramid type, suitable for various medium and large enterprises and groups. The above-mentioned elastically setting a plurality of hierarchical organizational structures is one of the main technical features of the present invention.

In organizations with multiple levels (for example, "A organization" and "C group knowledge"), each level has an administrator with set permissions. In the enterprise organization, usually the top-level manager is The company's MIS staff, and the managers at each level are the unit supervisors (for example: business group supervisor, department head, department head, team leader, etc.), and the administrator's authority is usually when the organization and the manager's account are added. It is granted, but it can be given separately after the account is added. In an embodiment of the present invention, the system of the present invention uses the Namespace data structure technology, and all the materials of each organization are completely independent of the outside, and the account numbers of the organizations (ie, the member accounts) use the same code (for example, the employee number). 0001", "0002", "0003", etc.) also have no conflicts with the same account number. Therefore, organizations are more flexible when setting account codes for their members. There is no need to worry about the same account being occupied by members of other organizations. . In addition, even if there are multiple different organizations using the member's mobile phone number or email as an account (or in the "contact information"), as long as the cross-organization can not retrieve the mobile phone number or email of members of other organizations, In order to avoid interference from outsiders, as long as the organization can use mobile phone numbers, emails or keywords to search all members of any organization, the internal search system is a technology, so it will not go into details. It is one of the other main technical features of the present invention that the organization identification code and the Name Space data structure are different from each other, so that the outside of the organization cannot retrieve the members of the organization.

Referring to Figure 3, there is shown a schematic diagram of a cloud 42 deployment mode in a preferred embodiment of the present invention. The cloud 42 of the present invention provides two deployment modes: a public cloud mode and a hybrid cloud mode. The public cloud mode refers to the server 10 of the server side, the database 20, and the push gateway 22 It is all provided by the Service Provider. Assume that “A group knowledge” is a special company or community that does not have any strict requirements for security management. The servo module group accessed by its members (ie, the first network communication module 12, the login verification module 14, and the questionnaire generation) The module 16, the questionnaire collection statistical module 18, etc.) and the device are all installed in the public cloud 44, that is, the record of sending the questionnaire and the questionnaire reply is also retained in the database 20 of the public cloud 44, which is kept by the service provider. . The hybrid cloud mode means that some of the servo modules and devices are installed in the public cloud 44, and the other part is set in the private cloud 46, and the setting positions of the servo modules are stored to a "location information of the servo module". Among them, the servo module group set in the private cloud 46 and the IP location where it is located are described. Assume that “C Group” is a financial enterprise with strict rigorous control over its security. All server modules and transmission records related to individual assets must be set up and retained in the self-built machine room (or leased virtual host and escrow room). )Inside. Therefore, in addition to the login verification module 14 (ie, the login interface) of the present invention is still set in the public cloud 44, and the remaining devices and the servo module are set in the private cloud 46 (ie, "C group" is in its self-built machine room) and It is recorded in the location information of the servo module. When the member of the "Group C" accesses the cloud 42 of the present invention by the application 28 of the present invention, the interface that is first logged in is still in the public cloud 44 (ie, the login verification module 14). After the login verification is completed, when the application 28 of the mobile communication device receives the instruction corresponding to the servo module group, the system performs the redirection according to the location information of the servo module. For example, the user selects the questionnaire in the application 28 The function (execution of the questionnaire input module 38 or the questionnaire reply module 40) corresponds to the questionnaire generation module 16 or the questionnaire collection statistical module 18, and the system is based on the information recorded in the position of the servo module. The module 16 or the questionnaire recovery statistics module 18 is located at the IP location of the private cloud 46 to perform steering. Thereafter, the application 28 directly accesses the questionnaire generation module 16 or the questionnaire collection statistics module 18 of the server of the private cloud 46. Sensitive data of "Group C" (such as the record of the sent questionnaire) is thus completely retained in the database 20 of the private cloud 46.

In an embodiment of the present invention, the servo module group of the present invention adopts a modularized and distributed design, so that the servo module group can be arbitrarily separated and set in different computer rooms according to the needs of the enterprise customer. Among them (that is, the server of the public cloud 44 and the server of the private cloud 46), this is one of the main technical features of the present invention. When the servo module group is split and disposed in the public cloud 44 and the private cloud 46, and the login verification module 14 is still set in the public cloud 44, and the location information of the servo module is used for steering, the deployment mode is Invented hybrid cloud mode.

Although the above-mentioned hybrid cloud mode deployment has some customization operations (ie, splitting and setting the servo module) due to the needs of the enterprise customers, this is not the same as the prior art three, because the user does not need to See the exclusive application access private cloud 46. In the hybrid cloud mode of the system of the present invention, the private cloud 46 is still accessed by the same application 28 for the reason that the login interface is still in the public cloud 44 (ie, the login verification module 14). In other words, service providers no longer have to customize proprietary applications for different enterprise customers. Using a single application 28 to serve all enterprise customers can significantly save app shelf time, process and manpower (for example, in Apple's AppStore) The shelf must go through a strict review process and time schedule). The access to the public cloud and hybrid cloud mode by a single interface and a single application (ie, App) is one of the main technical features of the present invention.

In another embodiment of the present invention, an authentication step of a digital certificate (also known as an electronic credential) is required before the transfer to the private cloud 46 to confirm the identity of the private cloud 46 and to prevent the counterfeit server from taking the opportunity to steal the data. In this embodiment, the administrator of the private cloud 46 registers the private cloud 46 at the beginning of the private cloud 46 (ie, registers the private cloud 46 with the public cloud 44), that is, the storage path of the digital certificate issued by the certificate authority is required (the digital certificate is stored in Private cloud 46), and the validity of the certificate through the certificate authority (due to "application for digital certificate to the certificate authority", and "use the certificate of the certificate authority to verify the validity" is a skill The scope of the technique, so I will not repeat it, the IP address of the private cloud 46 and its digital certificate can be recorded to the location information of the servo module after the validity certification is correct. Before a user logs to the private cloud 46 after login verification, the login verification module 14 of the public cloud 44 verifies the verification according to the IP location and the digital certificate information recorded by the location information of the servo module. This embodiment can also use a token technology to directly replace the verification step with a token during the validity period of the token (eg, within 24 hours after the first authentication).

Referring to FIG. 4, an operational flowchart of an embodiment of the present invention exemplifies first uploading a questionnaire to the server 10 by the first mobile communication device 26a having the authorized member, and finally replying to the second mobile communication device 26b receiving the questionnaire. The process of the questionnaire. Please refer to FIG. 1 , FIG. 2 and FIG. 3 simultaneously. The method of the present invention comprises:

Step S101: The application 28 of the present invention is executed on the first mobile communication device 26a. The first mobile communication device 26a is the mobile communication device 26 of the present invention, such as Apple's iPhone 5S smart phone, and assumes that the user of the first mobile communication device 26a is the first member of the "A organization".

Step S102: The first mobile communication device 26a establishes a network connection with the server 10 of the public cloud 44. After the application 28 is executed, the second network communication module 30 of the application 28 establishes a network connection with the first network communication module 12 of the server 10 of the public cloud 44, and the network connection is based on the TCP protocol. (including Socket and WebSocket connection), HTTP protocol or HTTPS (HTTP over SSL) protocol.

Step S103: upload the organization identification code, the first account number and the first password to perform login verification. The first member having the authority inputs the organization identification code, the first account number and the first password by using the application 28 of the first mobile communication device 26a, and the organization identification code represents the first member. The "A organization" of the genus. Next, the first mobile communication device 26a uploads the organization identification code, the first account number and the first password input by the first member to the server 10 of the public cloud 44, and performs login verification by the login verification module 14 of the public cloud 44.

Step S104: Receive an instruction corresponding to the servo module group, and perform steering according to the location information of the servo module. When the application 28 of the first mobile communication device 26a receives the command corresponding to the servo module group, the system performs the application 28 of the first mobile communication device 26a according to the location information of the servo module stored in the public cloud 44. Turn. For example, the first member selects a new questionnaire function in the application 28 (the server module corresponding to the selection instruction is the questionnaire generation module 16), and the system is based on the position information of the location of the servo module. 16 is located at the IP location of the private cloud 46. The application 28 is steered, and then the application 28 directly accesses the questionnaire generation module 16 of the server 10 of the private cloud 46.

Step S105: input a questionnaire and set attributes, and specify at least one questionnaire receiving end list. The first member inputs the questionnaire by using the questionnaire input module 38 of the application 28 of the first mobile communication device 26a and sets the attributes of the questionnaire (mandatory/non-mandatory, named/non-named, single-selected/checked), and specifies at least A list of recipients, the list of recipients of the questionnaire is selected from the organization's address book, the specific member, the level of the specific organization, the list of specific groups or all members of the organization. This example assumes that the first member's self-organized address book contains a list of recipients that contain the second member, and the attributes of the questionnaire are "mandatory."

Step S106: Establish a network connection with the server 10, and upload the questionnaire. When the network connection established between the second network communication module 30 and the first network communication module 12 in step S102 is a TCP protocol, this step can directly upload the questionnaire to the questionnaire generation module 16. When the network connection established in step S102 is an HTTP protocol or an HTTPS protocol, the second network communication module is configured in this step. 30 must first re-establish the HTTP protocol or HTTPS protocol network connection with the first network communication module 12, and then upload the questionnaire to the questionnaire generation module 16.

Step S107: Generate a questionnaire publishing request according to the questionnaire and the questionnaire of the receiving end of the questionnaire. The questionnaire generating module 16 of the server 10 performs a comparison operation according to the receiving end list set by the questionnaire to generate a questionnaire receiving end list, and the questionnaire receiving end list is composed of the push broadcast identification code, and the questionnaire receiving end list includes at least one push. Broadcast identification code. The questionnaire generating module 16 then generates a questionnaire publishing request according to the questionnaire and the questionnaire receiving list.

Step S108: The server 10 transmits the questionnaire issuing request to the push gateway 22 . The questionnaire included in the questionnaire is “partial” or “complete content” depending on the length of the content. When the content of the questionnaire exceeds the length of the push, the push notification only includes part of the questionnaire.

Step S109: The push gateway 22 generates a push notification. The push gateway 22 generates a push notification in accordance with the questionnaire issue request.

Step S110: The push notification is sent by the external push host 24, and the push notification includes a non-overlapping push notification number, and the external push host 24 is, for example, MPNS, GCM, and APNS.

Step S111: The second mobile communication device 26b receives the push notification. The second mobile communication device 26b is the mobile communication device 26 of the present invention, such as the HTC OneX smart phone, and assumes that the user of the second mobile communication device 26b is the second member of the "A organization".

Step S112: The application 28 of the present invention is executed on the second mobile communication device 26b.

Step S113: the second mobile communication device 26b and the server 10 of the public cloud 44 Establish a network connection. After the second mobile communication device 26b executes the application 28, the second network communication module 30 of the application 28 establishes a network connection with the first network communication module 12 of the server 10 of the public cloud 44. The connection is based on the TCP protocol, the HTTP protocol, or the HTTPS protocol.

Step S114: uploading the organization identification code, the second account number and the second password for login verification. The second member inputs the organization identification code, the second account number and the second password using the application 28 of the second mobile communication device 26b, and the organization identification code represents the "A organization" to which the second member belongs. Then, the organization identification code, the second account number and the second password are uploaded to the server 10 of the public cloud 44, and the login verification module 14 of the public cloud 44 performs login verification.

Step S115: Perform steering according to the location information of the servo module, and download the complete content of the questionnaire. The system redirects the application 28 of the second mobile communication device 26b according to the location information of the servo module stored in the public cloud 44 to download the complete content of the questionnaire corresponding to the broadcast notification serial number. This example assumes the questionnaire generation module 16 ( That is, one of the servo modules is provided in the server 10 of the private cloud 46 (described in the location information of the servo module). Therefore, after the steering, the second mobile communication device 26b is connected to the server 10 of the private cloud 46. When the network connection established between the second network communication module 30 and the first network communication module 12 is exemplified as a TCP protocol in step S113, the step is directly downloaded by the data access module 34 to correspond to the broadcast notification sequence number. The full content of the questionnaire. When the network connection established in step S113 is exemplified as the HTTP protocol or the HTTPS protocol, the second network communication module 30 must first re-establish the HTTP protocol or the HTTPS protocol network connection with the first network communication module 12. The line, and then the data access module 34 downloads the complete content of the questionnaire corresponding to the broadcast notification sequence number.

Step S116: Check the attribute of the questionnaire, and when the attribute is mandatory, lock the application to execute all the execution functions of the organization identifier, until the application replies to the questionnaire. locking. When the application 28 downloads the complete content of the questionnaire corresponding to the broadcast notification serial number, the function locking module 36 checks whether the attribute of the questionnaire is "mandatory". If the attribute of the questionnaire is "mandatory", the function locking module 36 forcibly locks the execution of all other functions of the application 28 to log in with the organization identifier (for example, other chat functions, texture functions, bulletin bar functions, voice functions, File transfer function...etc.), restricting the second member to only reply to the questionnaire (execution of the questionnaire reply module 40).

Step S117: receiving the selection instruction of the option, and uploading the selected option after receiving the reply instruction. After the second member operates the second mobile communication device 26b to perform the questionnaire reply, the questionnaire reply module 40 receives the selection instruction of the questionnaire option (ie, clicks the "check box" or "radio button"), and receives the reply command (ie, Click the "Reply button" to upload the selected option for the questionnaire reply.

Step S118: Unlocking. After uploading the selected option of the questionnaire reply, the function locking module 36 is unlocked, meaning that the second member can arbitrarily execute other functions of the application 28.

Step S119: Perform statistics according to the selected options of the questionnaire reply and generate a questionnaire statistical report. The questionnaire recovery statistics module 18 performs statistics based on all selected options in the questionnaire reply and generates a questionnaire statistical report.

In summary, the system and method for responding to mandatory questionnaires disclosed in the present invention solves the problems of the prior art, and has the principle of “making a community or enterprise organization with a multi-layered structure that is flexible and can be targeted to a specific level. Issue a questionnaire, “Using a single cloud system to serve many communities or organizations”, “Using a single application to access a hybrid cloud system with a single interface”, and “Proposing an electronic questionnaire technology with mandatory response” And other major technical features.

Although the technical content of the present invention has been disclosed in the above preferred embodiments, it is not intended to limit the present invention, and any modifications and refinements made by those skilled in the art without departing from the spirit of the present invention are encompassed by the present invention. The scope of protection of the present invention is therefore defined by the scope of the appended claims.

10‧‧‧Server

12‧‧‧First network communication module

14‧‧‧ Login verification module

16‧‧‧ Questionnaire production module

18‧‧‧ Questionnaire Recycling Statistics Module

20‧‧‧Database

22‧‧‧Pushing the gateway

24‧‧‧Push host

26‧‧‧Mobile communication devices

28‧‧‧Application

30‧‧‧Second network communication module

32‧‧‧ Login Module

34‧‧‧Data Access Module

36‧‧‧Function Locking Module

38‧‧‧ Questionnaire input module

40‧‧‧ Questionnaire Response Module

42‧‧‧Cloud

Claims (14)

An action questionnaire system with mandatory reply includes: a database storing a plurality of questionnaires, corresponding to one of the selected questionnaires, and a plurality of member information; a server accessing the database and having At least one mobile communication device of the member information establishes a network connection, and the server generates a questionnaire publishing request according to the questionnaire and a questionnaire receiving list, and the questionnaire receiving list includes one of the corresponding member information. At least one push identification code; a push gateway device, generating a push notification according to the questionnaire release request, and transmitting the push notification to the mobile communication device via a push broadcast host; wherein the server passes the The network connection receives the selected option replied by the mobile communication device, and the selected option is stored in the database; wherein the database, the server and the push gateway are combined into a cloud. The action response questionnaire system according to claim 1, wherein the questionnaire includes an attribute and at least two options, wherein the attribute is selected from: mandatory, non-mandatory, named, non-named, single-selected and Check. The action response questionnaire system of claim 1, wherein the mobile communication device executes an application to receive the push notification, and downloads the questionnaire from the server, and when the questionnaire is mandatory Locks all execution functions of the application until the application receives a reply command and then unlocks. The action response questionnaire system of claim 3, wherein the application receives the reply command to generate the selected option of the reply, and uploads back via the network connection. The selected option is overlaid to the server. The action response questionnaire system of claim 3, wherein the application includes a questionnaire reply module for receiving one of the selected options, and uploading the reply after receiving the reply instruction Selected option. The action response questionnaire system of claim 3, wherein the push notification includes a push notification sequence number, and the application downloads the questionnaire from the server according to the push notification number. The action response questionnaire system of claim 1, wherein the mobile communication device executes an application to receive a reply command to generate the replyed selected option to unlock the mobile communication device. The action response questionnaire system according to claim 1, wherein the server further comprises: a questionnaire collection statistics module, and the statistics are generated according to the selected option of the reply, and a questionnaire statistical report is generated. An action questionnaire method with mandatory reply is applied to a cloud combined by a database, a server and a push gateway, the method comprising: storing a plurality of questionnaires in the database, corresponding to the One of the questionnaires is selected with an option and a plurality of member information; establishing a network connection between the server and at least one mobile communication device having one of the member information; the server is based on the questionnaire and a questionnaire receiving end The list generates a questionnaire publishing request, and the questionnaire receiving list includes at least one push identification code corresponding to one of the member information; The push gateway generates a push notification according to the questionnaire issue request, and sends the push notification to the mobile communication device through a push broadcast host; and the server receives the mobile communication device via the network connection The selected option of the uploaded reply, and the selected option of the reply is stored in the database. The action questionnaire method with mandatory reply as recited in claim 9, wherein the questionnaire includes an attribute and at least two options, wherein the attribute is selected from: mandatory, non-mandatory, named, non-named, single-selected and Check. The method for responding to the mandatory questionnaire according to claim 9 further includes: counting according to the selected option of the reply and generating a questionnaire statistical report. A method of action questionnaire with mandatory reply, the application accessing a mobile communication device in a cloud, the cloud being combined by a database, a server and a push gateway, wherein the database stores a plurality of questionnaires And a plurality of member information, the method includes: establishing a network connection between the server and the mobile communication device having one of the member information; and receiving a push notification, locking all of the mobile communication device Executing a function until the mobile communication device receives a reply command to generate a reply to a selected option and then unlocking; after receiving the push notification, downloading the questionnaire from the server; receiving the reply command to generate the reply Option, and upload the selected option to the server via the network connection. The action response questionnaire method of claim 12, wherein the push notification includes a push notification number, and the mobile communication device executes an application according to the push broadcast The serial number is downloaded from the server. The action questionnaire method with mandatory reply as recited in claim 12, wherein the questionnaire includes an attribute and at least two options, wherein the attribute is selected from: mandatory, non-mandatory, named, non-named, and Check.