TW201327493A - Victim message notification system - Google Patents

Victim message notification system Download PDF

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TW201327493A
TW201327493A TW102108166A TW102108166A TW201327493A TW 201327493 A TW201327493 A TW 201327493A TW 102108166 A TW102108166 A TW 102108166A TW 102108166 A TW102108166 A TW 102108166A TW 201327493 A TW201327493 A TW 201327493A
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message
victim
notification
module
notification system
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TW102108166A
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TWI473046B (en
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ming-wei Xu
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ming-wei Xu
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Abstract

The present invention relates to a victim message notification system, mainly comprising a message processing module respectively linked to a message receiving module, a signaling property setting module, and more than one message transmission modules; the message processing module receives the help-seeking message sent by the victim via the message receiving module and accordingly generates a notification message, and with the cooperation of the signaling property setting module that sets the property of the notification message as a concern warning, exposure to media or legal recourse can be made; based on the perpetrator's contact information detected from the help-seeking message, the offender is notified through the message transmission module, informing him/her that the behavior harming the victim's has been reported and that the victim will further appeal to the media and/or take legal actions to exclude infringements, thereby warning the offender in order to achieve the purpose of protecting the victim.

Description

受害人訊息通報系統 Victim information notification system

本發明是一種訊息通報系統,尤指一種針對霸凌、家暴等事件的受害人提供通報服務,以制止加害人持續侵害受害人,而有效保護受害人的訊息通報系統。 The present invention relates to a message notification system, and more particularly to a message notification system for providing assistance to victims of bullying, domestic violence and the like to stop the injurer from continuing to infringe the victim and effectively protect the victim.

“霸凌”(Bullying)或許是近年來才出現的名詞,但這種行為實際上一直都存在。一般認為經發生霸凌的場所包括校園、職場等,所謂的霸凌是指加害人對受害人在心理、身體和言語上的惡意攻擊,這種加害行為即使是短時間、一次性,都要阻止以防止再次發生。由於加害人與受害人之間的權力或體型等因素的不對等,使得受害人不敢或無法有效的反抗。霸凌的加害人可能是個人,也可能是群體,由於加害人加諸於受害人的侵害,使得受害人身心遭受壓迫,並使其感到憤怒、痛苦、羞恥、尷尬、恐懼和憂鬱。 "Bullying" may be a term that has only appeared in recent years, but this behavior has always existed. It is generally believed that the places where bullying occurs include campus, workplace, etc. The so-called bullying refers to the malicious attack on the psychological, physical and verbal of the victim. This kind of insult is even if it is short-term and one-time. Block to prevent it from happening again. Because of the inequality between the power and the size of the victim and the victim, the victim does not dare or can not effectively resist. The perpetrators of bullying may be individuals or groups. Because of the victim's infringement, the victim is physically and mentally oppressed and makes him feel angry, painful, shameful, jealous, fearful and depressed.

由於霸凌對於受害人在身心上的戕害極大,但大多數的霸凌事件被掩蓋的枱面下,除了受害人遭受恐嚇不敢張揚外,相關人士的刻意掩飾,成為霸凌事件中最主要的幫凶。以校園為例,學生遭受霸凌後,即使向師長反應,師長、校方基於可能影響校譽而低調不處理,在此狀況下,使加害人更加耀武揚威,受害人更將產生寒蟬效應, 在孤力無援的狀況,只能繼續隱忍,造成霸凌事件持續不斷,受害人的傷害持續擴大。 Because bullying is extremely harmful to the victims, most of the bullying incidents are covered up. In addition to the victims’ intimidation and fear, the deliberate disguise of the relevant people has become the most important thing in the bullying incident. accomplice. Take the campus as an example. After the students suffer from bullying, even if they respond to the teacher, the teacher and the school will not deal with it based on the possibility of affecting the school reputation. Under this situation, the victim will be more flamboyant and the victim will have a chilling effect. In the situation of being alone and helpless, it can only continue to be forbearant, causing the bullying incident to continue and the victim's injury to continue to expand.

由上述可知,霸凌事件經常被有意或無意的隱匿,造成加害人更加猖狂,受害人更加畏卻,終致使霸凌事件一再出現,無法根絕。對於上述情況實有賴結合科技以提出有效的解決方案。 It can be seen from the above that the bullying incident is often concealed intentionally or unintentionally, causing the injurer to be more rampant and the victim to be more fearful. Eventually, the bullying incident will repeatedly appear and cannot be eradicated. For the above situation, it is really necessary to combine technology to propose an effective solution.

因此本發明主要目的在提供一種受害人訊息通報系統,其可供受害人通報霸凌事件,並以第三方角色通知霸凌的加害人,告知其霸凌行為業經通報,若不停止加害,將有進一步的反制及救濟措施,藉此表達關切、警示,以制止霸凌行為,從而有效保護受害人。 Therefore, the main purpose of the present invention is to provide a victim information notification system, which can provide a victim with a bullying incident, and notify the injurer of the bullying by a third-party role, and inform the bullying behavior that the bullying behavior is notified, and if the harm is not stopped, There are further counter-measures and remedies to express concerns and warnings to stop bullying and effectively protect victims.

為達成前述目的採取的主要技術手段係令前述受害人訊息通報系統包括:一訊息接收模組,用以接收一個以上受害人的求援訊息,該求援訊息中含有一個以上的加害人聯絡資訊;一訊息處理模組,與前述訊息接收模組連接,並根據受害人求援訊息產生一通報訊息;又設定加害人聯絡資訊中的加害人為一通報訊息受信方;一發信性質設定模組,與前述訊息處理模組連接,供設定前述通報訊息的通知性質;一個以上的訊息傳送模組,係與前述訊息處理模組連結,用以傳送通報訊息給加害人;前述受害人訊息通報系統係由訊息接收模組接受受害人的求援訊息,並由訊息處理模組據以產生一通 報訊息,同時由發信性質設定模組設定通報訊息的通知性質為「關切警示」、「披露媒體」或「法律途徑」等,再根據求援訊息中的加害人聯絡資訊(姓名、電子郵件位址、電話門號、社群帳號等)經由對應的訊息傳送模組通知加害人,由於系統是以第三方的角色通知加害人,因此加害人將得知霸凌事件已經公開,且將採取必要的救濟措施,藉以有效嚇阻其持續霸凌行為,從而對受害人提供保護。 The main technical means adopted to achieve the foregoing objective is that the victim information notification system includes: a message receiving module for receiving assistance information of more than one victim, the help message containing more than one contact information of the victim; The message processing module is connected to the message receiving module, and generates a notification message according to the victim's help message; and sets the victim in the victim contact information as a notification message receiving party; a sending property setting module, and the foregoing The message processing module is connected to set the notification nature of the notification message; more than one message transmission module is connected to the message processing module for transmitting the notification message to the victim; the victim message notification system is a message The receiving module accepts the victim's help message and generates a pass by the message processing module. Reporting the message, and the notification nature of the notification message set by the signaling nature setting module is "concern warning", "disclosure media" or "legal approach", etc., according to the victim contact information (name, email address) in the help message. The address, telephone number, community account number, etc.) inform the injurer via the corresponding message transmission module. Since the system notifies the victim in the role of a third party, the injurer will know that the bullying event has been made public and will take necessary Relief measures are used to effectively deter them from continuing bullying and thus provide protection to victims.

10‧‧‧訊息接收模組 10‧‧‧Message receiving module

20‧‧‧訊息處理模組 20‧‧‧Message Processing Module

30‧‧‧發信性質設定模組 30‧‧‧Transmission nature setting module

40‧‧‧訊息傳送模組 40‧‧‧Message Transfer Module

50‧‧‧相關通報對象設定模組 50‧‧‧Related notification object setting module

圖1是本發明一較佳實施例的系統方塊圖。 1 is a block diagram of a system in accordance with a preferred embodiment of the present invention.

圖2是本發明又一較佳實施例的系統方塊圖。 2 is a block diagram of a system in accordance with still another preferred embodiment of the present invention.

圖3是本發明的運作狀態示意圖。 Figure 3 is a schematic view of the operational state of the present invention.

關於本發明的一較佳實施例,請參閱圖1所示,其包括一訊息接收模組10、一訊息處理模組20、一發信性質設定模組30及一個以上的訊息傳送模組40;其中:該訊息接收模組10用以接收一個以上受害人的求援訊息;當本發明係以網站、網頁形式建構時,訊息接收模組10可為一郵件或訊息回覆系統;意即受害人可利用電子郵件發出求救訊息,並以本發明的訊息處理系統為受信方;該訊息處理模組20與前述訊息接收模組10連接,並根據受害人求援訊息產生一通報訊息;該訊息處理模組20可由求救訊息中檢出一加害人聯絡資訊,以作為通報訊息的受信方;除由求救訊息檢出加害人聯絡資訊外, 亦可提供一受害人發信格式,以引導受害人輸入相關資料;所述加害人聯絡資訊包括電子郵件位址、行動電話門號、通訊軟體(SKYPE、LINE、WHAT’S APP、WECHAT、QQ)等帳號、社群(FaceBook、Google+、MSN、GTALK、M+messenger、plurk、Twitter)帳號等。 For a preferred embodiment of the present invention, please refer to FIG. 1 , which includes a message receiving module 10 , a message processing module 20 , a signaling property setting module 30 , and more than one message transmitting module 40 . The message receiving module 10 is configured to receive the help message of more than one victim; when the present invention is constructed in the form of a website or a web page, the message receiving module 10 can be a mail or message replying system; The message processing system of the present invention can be used as a trusted party by using the message processing system of the present invention; the message processing module 20 is connected to the message receiving module 10, and generates a notification message according to the victim assistance message; Group 20 may detect a victim contact information from the help message as a trusted party to the notification message; in addition to detecting the victim contact information from the help message, A victim sending format may also be provided to guide the victim to input relevant information; the injuring contact information includes email address, mobile phone number, communication software (SKYPE, LINE, WHAT'S APP, WECHAT, QQ), etc. Account, community (FaceBook, Google+, MSN, GTALK, M+messenger, plurk, Twitter) accounts.

該發信性質設定模組30與前述訊息處理模組20連接,供設定前述通報訊息的通知性質,由於通報訊息是以霸凌事件的加害人作為發信對象,而發信的內容也跟霸凌事件的程度與危害狀況有關,本實施例中共提供三種性質供設定:「關切警示」、「披露媒體」、「法律途徑」。例如若霸凌情況輕微,受害人可設定:「關切警示」,意即給加害人的通知內容僅止於告知受害人已通知霸凌事件,並表達對此事件的「關切」及後續狀況的掌握。若霸凌情況升高,可選擇「披露媒體」等級,可藉助媒體力量加強警告成分,以達嚇阻目的;若已達人身傷害程度,則可選擇「法律途徑」等級,告知加害人將採取法律途徑解決。可行的「法律途徑」包括「律師存證」或「提起訴訟」。 The sending property setting module 30 is connected to the message processing module 20 for setting the notification property of the notification message. Since the notification message is the sender of the bullying event, the content of the message is also used. The extent of the incident is related to the hazard situation. In this example, three properties are provided for setting: "concern warning", "disclosure media" and "legal approach". For example, if the bullying situation is minor, the victim may set: "concern warning", meaning that the notification to the perpetrator is only to inform the victim that the bullying incident has been notified, and to express the "concern" and follow-up status of the incident. grasp. If the bullying situation is high, you can choose the "disclosure media" level. You can use the media to strengthen the warning component to achieve deterrence. If you have reached the level of personal injury, you can choose the "legal route" level to inform the victim that the victim will take Legal approach. Possible "legal channels" include "lawyer's deposit" or "prosecution."

在訊息處理模組20產生通報訊息,並由發信性質設定模組30設定通知性質後,即透過訊息傳送模組40傳送給加害人。該訊息傳送模組40是根據受害人提供的加害人聯絡資訊連結不同的伺服器,以不同的形式(MAIL、SMS、MMS)傳送受害人通報訊息給加害人。 The message processing module 20 generates a notification message, and the notification property is set by the transmission property setting module 30, that is, transmitted to the victim through the message transmission module 40. The message transmission module 40 connects different servers according to the victim contact information provided by the victim, and transmits the victim notification message to the victim in different forms (MAIL, SMS, MMS).

為提高對受害人的保護效果,本發明的受害人訊息通報系統進一步包括一相關通報對象設定模組50(請參閱圖2所示),該相關通報對象設定模組50係供設定(輸 入或選擇)在加害人以外,要通知的人或機構,例如導師、訓導主任、校長、媒體、律師事務所、警政機關等。 In order to improve the protection effect on the victim, the victim notification system of the present invention further includes a related notification object setting module 50 (refer to FIG. 2), and the related notification object setting module 50 is configured for setting In addition to the injurer, the person or institution to be notified, such as a mentor, a director, a principal, a media, a law firm, a police agency, etc.

由上述可知,本發明主要在提供一種受害人訊息通報系統,供霸凌、家暴等事件的受害人取得求援的管道,舉例而言,假設某學校發生一霸凌事件,a學生率b學生和c學生對d學生以暴力勒索金錢,d學生反應該霸凌事件後,由於老師與校方均低調不處理,導致受害人d學生恐懼上學,且繼續遭受暴力相向及金錢勒索。 It can be seen from the above that the present invention mainly provides a victim information notification system for victims of bullying, domestic violence and other incidents to obtain assistance. For example, suppose a school has a bullying incident, a student rate b student And c students violently extort money from students, d students responded to the bullying incident, because the teacher and the school are low-key and do not deal with, resulting in the victim d students fear to go to school, and continue to suffer violence and money extortion.

在前述狀況下,d學生可以向本發明的受害人訊息通報系統發出求援訊息(請配合參閱圖3所示),而本發明的訊息接收模組10接收後送給訊息處理模組20,由訊息處理模組20產生一通報訊息,並由求援訊息中檢出或引導受害人提供加害人聯絡資訊,再根據加害人聯絡資訊找出傳送通報訊息的對象,而經由訊息傳送模組40傳送給加害人;由於前述通報訊息係配合發信性質設定模組30設定其通知性質,依霸凌事件的輕重程度分別賦予「關切警示」、「披露媒體」、「法律途徑」等性質,藉以對被通知的加害人產生具體的嚇阻作用。 In the foregoing situation, the student can send a help message to the victim information notification system of the present invention (please refer to FIG. 3), and the message receiving module 10 of the present invention receives the message and sends it to the message processing module 20, The message processing module 20 generates a notification message, and the victim information is detected or guided by the helper information to provide the victim contact information, and then the object of the notification message is found according to the victim contact information, and transmitted to the object via the message transmission module 40. The above-mentioned notification message is based on the nature of the notice set by the dispatching nature setting module 30. The severity of the incident is given to the "concern warning", "disclosure media" and "legal approach". The injurer of the notice has a specific deterrent effect.

而本發明也進一步提供相關人士、機構的通報功能,以便善用媒體、公權力來協助遏止霸凌事件,主要是進一步提供一相關通報對象設定模組50,供設定除了加害人以外,其他相關的通報對象,例如導師、校長、媒體、律師、警政機關等,由於本發明是以第三方的角色發出通報訊息,對於受信的導師、校長而言,表示霸凌事件已經公開,無法再低調被掩飾,因而可促使其積極處理霸凌事 件。而通知媒體則是期望透過霸凌事件的披露,引起社會大眾的關注,並對加害人及相關人士施加壓力,以有效遏止霸凌事件。當霸凌事件已造成嚴重人身傷害,則可採取法律途徑尋求救濟。 The present invention further provides the notification function of relevant persons and organizations, so as to make good use of the media and public power to help curb the bullying incident, mainly to further provide a related notification object setting module 50 for setting other relevant besides The notified object, such as the tutor, principal, media, lawyer, police agency, etc., because the invention is a third-party role to send a notification message, for the trusted tutor, principal, the bullying incident has been made public, can no longer low-key Be concealed, thus urging it to actively deal with bullying Pieces. The notification media is expected to attract public attention through the disclosure of the bullying incident, and exert pressure on the perpetrators and related parties to effectively curb the bullying incident. When the bullying incident has caused serious personal injury, legal means can be used to seek relief.

故由上述可知,本發明的受害人訊息通報系統是以第三方的角色通知加害人,因此加害人將得知霸凌事件已經公開,且將採取必要的救濟措施,藉以有效嚇阻其持續霸凌行為,從而對受害人提供保護。 Therefore, as can be seen from the above, the victim information notification system of the present invention notifies the injurer in the role of a third party, so the injurer will know that the bullying incident has been made public and will take necessary relief measures to effectively deter it from continuing to dominate. Ling acts to protect the victim.

10‧‧‧訊息接收模組 10‧‧‧Message receiving module

20‧‧‧訊息處理模組 20‧‧‧Message Processing Module

30‧‧‧發信性質設定模組 30‧‧‧Transmission nature setting module

40‧‧‧訊息傳送模組 40‧‧‧Message Transfer Module

50‧‧‧相關通報對象設定模組 50‧‧‧Related notification object setting module

Claims (7)

一種受害人訊息通報系統,包括:一訊息接收模組,用以接收一個以上受害人的求援訊息,該求援訊息中含有一個以上的加害人聯絡資訊;一訊息處理模組,與前述訊息接收模組連接,並根據受害人求援訊息產生一通報訊息;又設定加害人聯絡資訊中的加害人為一通報訊息受信方;一發信性質設定模組,與前述訊息處理模組連接,供設定前述通報訊息的通知性質;一個以上的訊息傳送模組,係與前述訊息處理模組連結,用以傳送通報訊息給加害人。 A victim message notification system includes: a message receiving module for receiving assistance information of more than one victim, the help message containing more than one victim contact information; a message processing module, and the message receiving module The group is connected and generates a notification message according to the victim's help message; the victim in the victim contact information is set as a notification message recipient; a signaling nature setting module is connected to the message processing module for setting the notification The nature of the notification of the message; more than one messaging module is coupled to the message processing module to transmit a notification message to the victim. 如請求項1所述之受害人訊息通報系統,該發信性質設定模組設定的發信性質包括:「關切警示」、「媒體披露」或「法律途徑」。 In the victim notification system described in claim 1, the nature of the transmission set by the signaling nature setting module includes: "concern warning", "media disclosure" or "legal approach". 如請求項2所述之受害人訊息通報系統,該加害人聯絡資訊包括電子郵件位址、行動電話門號、通訊軟體的帳號、社群帳號。 According to the victim information notification system described in claim 2, the victim contact information includes an email address, a mobile phone number, an account of the communication software, and a community account. 如請求項3所述之受害人訊息通報系統,該通訊軟體是指SKYPE、LINE、WHAT’S APP、WECHAT、QQ。 The victim information notification system described in claim 3, the communication software refers to SKYPE, LINE, WHAT'S APP, WECHAT, QQ. 如請求項4所述之受害人訊息通報系統,該社群帳號是指FaceBook、Google+、MSN、GTALK、M+messenger、plurk、Twitter的帳號。 The victim information notification system described in claim 4, the community account refers to the accounts of FaceBook, Google+, MSN, GTALK, M+messenger, plurk, and Twitter. 如請求項5所述之受害人訊息通報系統,該訊息傳送模組是以MAIL、SMS、MMS的形式傳送通報訊息。 The victim message notification system according to claim 5, wherein the message delivery module transmits the notification message in the form of MAIL, SMS, or MMS. 如請求項1至6中任一項所述之受害人訊息通報系 統,進一步包括一相關通報對象設定模組,該相關通報對象設定模組係供設定在加害人以外,要通知的人或機構。 The victim information notification system as set forth in any one of claims 1 to 6. The system further includes a related notification object setting module for setting a module or a mechanism to be notified other than the injurer.
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TWI588744B (en) * 2015-11-24 2017-06-21 yu-xuan Lin Method to improve the degree of use of portable mobile devices

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US7562028B1 (en) * 2000-07-24 2009-07-14 Donner Irah H System and method for determining and/or transmitting and/or establishing communication with a mobile device user for providing, for example, concessions, tournaments, competitions, matching, reallocating, upgrading, selling tickets, and other event admittance mean
US8301653B2 (en) * 2010-01-25 2012-10-30 Glenn Adamousky System and method for capturing and reporting online sessions
TWI420426B (en) * 2011-05-05 2013-12-21 Chunghwa Telecom Co Ltd Multidimensional emergency messaging system

Cited By (1)

* Cited by examiner, † Cited by third party
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TWI588744B (en) * 2015-11-24 2017-06-21 yu-xuan Lin Method to improve the degree of use of portable mobile devices

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