TW201314591A - Network mobile customer taxi-calling determination system - Google Patents
Network mobile customer taxi-calling determination system Download PDFInfo
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- TW201314591A TW201314591A TW100134318A TW100134318A TW201314591A TW 201314591 A TW201314591 A TW 201314591A TW 100134318 A TW100134318 A TW 100134318A TW 100134318 A TW100134318 A TW 100134318A TW 201314591 A TW201314591 A TW 201314591A
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Abstract
Description
本發明係有關一種網路行動客戶決定叫車系統,尤指一種可提供乘客依計程車之車齡或服務口碑評分高低來排序與選擇,將計程車的選擇由乘客決定,使乘客較易挑選到自己所喜歡的計程車之網路行動客戶決定叫車系統。The invention relates to a network mobile customer deciding to call a car system, in particular to provide a passenger to sort and select according to the age of the taxi or the service word-of-mouth score, and the choice of the taxi is determined by the passenger, so that the passenger can easily select himself. The network operator of the favorite taxi decided to call the car system.
按;吾人一般於搭乘計程車時,除了於街上招呼外,通常係以電話撥打車行,由車行於接穫乘客來電後,依據車輛之行駛狀況派遣最近的車輛載客。該電話撥打方式隨簡碼的實施,使用上雖較為方便,惟所派遣的車輛係由車行所決定,乘客並無任何之選擇權,故而,乘客跟本無法依自己之好惡,自行挑選到自己所喜歡的計程車,殊不理想。申請人有鑑於此,乃秉持從事該項業務多年之經驗,經不斷研究、實驗,乃研發一種網路行動客戶決定叫車系統,祈使乘客得以自行挑選到自己所喜歡的計程車。When I am on a taxi, in addition to greeting on the street, I usually call the dealer by telephone. After receiving the passenger's call, the dealer will dispatch the nearest passenger to the vehicle according to the driving condition of the vehicle. The dialing method of the telephone is carried out with the implementation of the shortcode. Although it is more convenient to use, the dispatched vehicles are determined by the dealership. The passengers do not have any choice. Therefore, the passengers cannot choose according to their own likes and dislikes. The taxi you like is not ideal. In view of this, the applicant has been engaged in the business for many years, and after continuous research and experimentation, it has developed a network mobile customer to decide the car system, so that passengers can choose their own taxi.
本發明之主要目的,即在提供一種網路行動客戶決定叫車系統,提供乘客依計程車之車齡或服務口碑評分高低來排序與選擇,將計程車的選擇由乘客決定,使乘客較易挑選到自己所喜歡的計程車,進而提高乘客搭乘計程車之吸引力。The main purpose of the present invention is to provide a network mobile customer decision-making car system, and to provide passengers with the age of the taxi or the service word-of-mouth rating to sort and select, and the choice of the taxi is determined by the passenger, so that the passenger is more easily selected. The taxis that you like, which in turn enhances the appeal of passengers on taxis.
前述之網路行動客戶決定叫車系統,係設有一與管控中心連結之平台,以供乘客鍵入搭車地址及點選派車鍵,由管控中心回覆最近的至少五部車,提醒乘客於一定時間內確認,於乘客點選確認後派遣,並回覆及確認所派遣計程車之車號及到達時間。從而可提供乘客依系統回覆的計程車之車齡或服務口碑評分高低來排序與選擇,將計程車的選擇由乘客決定,使維持良好服務的司機,得以獲得較高的服務評分,進而更有機會獲得乘客的青睞,亦使乘客較易挑選到自己所喜歡的計程車。The aforementioned cyber mobile customer decides to call the car system. It has a platform connected to the control center for passengers to type in the locating address and click the send button. The control center will reply to the nearest at least five cars to remind the passengers within a certain period of time. Confirmation, dispatched after the passengers confirm the order, and reply and confirm the car number and arrival time of the dispatched taxi. Therefore, the passengers can be sorted and selected according to the age of the taxis or the service word-of-mouth scores, and the choice of the taxis is determined by the passengers, so that the drivers who maintain the good service can obtain a higher service score and thus have a better chance of obtaining The favor of passengers also makes it easier for passengers to pick their favorite taxis.
前述之網路行動客戶決定叫車系統,於乘客點選派車鍵後,係由管控中心提供人車照片一張、車行(或車隊)、CC數、車齡、乘客的服務評分等資料供乘客選擇。The aforementioned cyber mobile customer decides to call the car system. After the passenger selects the car key, the control center provides a photo of the car, the car (or team), the number of CCs, the age of the car, the service rating of the passenger, etc. Passenger choice.
前述之網路行動客戶決定叫車系統,其中該平台係為電腦、行動電話或i-pad等可供顯示影像、文字之通訊工具。The aforementioned cyber mobile customer decides to call the car system, wherein the platform is a communication tool for displaying images and texts such as a computer, a mobile phone or an i-pad.
請同時參閱第一圖及第二圖,係為本發明之實施例圖及操作流程圖。如圖所示,本發明之構成係包含供接收乘客資訊,並提供乘客計程車資料之管控中心1,以及可與該管控中心1連結,以供乘客鍵入叫車及選擇之平台2,其中,該平台2係可為電腦、行動電話或i-pad等可供顯示影像、文字之通訊工具。藉由該平台1供乘客鍵入搭車地址及點選派車鍵,由管控中心1回覆最近的至少五部計程車3,提醒乘客於一定時間內確認,於乘客點選確認後派遣,並回覆及確認所派遣計程車3之車號及到達時間。從而可提供乘客依系統回覆的計程車3之車齡或服務口碑評分高低來排序與選擇,將計程車3的選擇由乘客決定,使維持良好服務的司機,得以獲得較高的服務評分,進而更有機會獲得乘客的青睞,亦使乘客較易挑選到自己所喜歡的計程車3。Please refer to the first figure and the second figure at the same time, which are diagrams and operation flowcharts of the embodiments of the present invention. As shown, the present invention comprises a control center 1 for receiving passenger information and providing passenger taxi information, and a platform 2 connectable to the control center 1 for the passenger to enter the calling and selecting platform 2, wherein The platform 2 can be a communication tool for displaying images and texts such as a computer, a mobile phone or an i-pad. The platform 1 is used for passengers to enter the pick-up address and select the transfer button. The control center 1 replies to the nearest at least five taxis 3 to remind the passengers to confirm within a certain period of time, dispatched after the passengers confirm the order, and reply and confirm the place. Send the number and arrival time of the taxi 3. Therefore, the passengers can be sorted and selected according to the age of the taxi 3 or the service word-of-mouth score, and the choice of the taxi 3 is determined by the passenger, so that the driver who maintains the good service can obtain a higher service score, and thus more The opportunity to get the favor of passengers also makes it easier for passengers to pick up their favorite taxis3.
請參閱第二圖,本發明之操作流程,係包含以下之步驟:Referring to the second figure, the operation flow of the present invention includes the following steps:
a.客戶在平台上鍵入上車地址。a. The customer types the boarding address on the platform.
b.以客戶上車地點為圓心,以距離為半徑,管控中心從一公里半徑以上逐漸擴大範圍,搜尋出未載有客人之計程車。b. Take the customer's boarding location as the center, and take the distance as the radius. The control center gradually expands from the radius of one kilometer or more and searches for the taxi that does not carry the passenger.
c.計算上車地址與所有未載有客人之計程車之經緯度間之距離,並比對出最近一部以上之未載有客人之計程車。c. Calculate the distance between the boarding address and the latitude and longitude of all taxis that do not carry the guest, and compare the most recent ones that do not carry the passengers.
d.將比對出最近一部以上未載有客人之計程車之司機姓名、性別、所屬車行或車隊、所有載運過的乘客給於的滿意評分之加總平均、網路上被加入最愛司機的網友數等資料,提供給客戶參考。d. Compare the driver's name, gender, owner's car or fleet, and all passengers who have carried the taxi to the most recent average of the satisfaction scores of the passengers who have not carried the guest, and the network is added to the favorite driver. The number of netizens and other information is provided to customers for reference.
e.當上述一部以上未載有客人之計程車提供給客戶參考同時,計程車上的車機即被鎖定,不再接受其他客戶叫車。e. When more than one of the above-mentioned taxis without passengers is provided to the customer for reference, the car on the taxi is locked and no other customers are called.
f.客戶根據管控中心所提供一部以上未載有客人之計程車資料,在三分鐘之內,自行選擇喜好之未載有客人之計程車一部。f. The customer selects one of the taxis that do not carry the guest within three minutes according to the information provided by the control center.
g.在客戶選擇後,管控中心隨即解開未被選擇計程車之鎖定狀態。g. After the customer selects, the control center will unlock the locked state of the unselected taxi.
h.管控中心於客戶選擇後,發出指令至被選擇之計程車之車機上,指令內容包括客戶上車地址等相關訊息,司機須在一分鐘內按車機上之"同意”鍵,以確定叫車服務約定確認。h. After the customer chooses, the control center issues an order to the selected taxi car. The command content includes the customer's boarding address and other related information. The driver must press the "Agree" button on the car to determine within one minute. Call the car service agreement to confirm.
前述本發明,管控中心完整資訊的提供,係考量到乘客的服務需求,其包含以下兩類型乘客需求以提供適當資訊,(一).立即叫車:提供人車照片一張、車行(或車隊)、CC數、車齡、乘客的服務評分,乘客亦可依這5部車的車齡或服務口碑評分高低來排序與選擇,並且派遣之車輛。(二).預約叫車:除(一)外,還增加3張車子照片、載運過的會員數、最近搭乘過會員暱稱、司機的基本資料和語言專長、司機自我服務介紹及乘客打氣留言等。將選擇權交給乘客,因此競競業業維持好服務的司機,勢必獲得較高的服務評分,就有機會獲得乘客的青睞;相對地,乘客也容易挑選到一部自己喜歡的車,且會有種眼見為憑(to see is to believe)的服務感受,這對女性客戶而言,是有相當的吸引力。According to the foregoing invention, the complete information of the control center is provided to consider the service demand of the passengers, and includes the following two types of passenger needs to provide appropriate information, (1). Immediately call the car: provide a photo of the person and the car (or the car dealership (or The team, the number of CCs, the age of the car, the service rating of the passengers, passengers can also sort and choose according to the age of the five cars or the service word-of-mouth rating, and dispatch vehicles. (2). Appointment to call: In addition to (1), it also adds 3 photos of the car, the number of members shipped, the recent member nickname, the driver's basic information and language expertise, the driver's self-service introduction and the passenger's air message. . The choice is given to the passengers, so the driver who maintains good service in the competitive industry is bound to obtain a higher service rating and has the opportunity to get the favor of the passengers; in contrast, the passengers are also easy to pick a car that they like, and There will be a service experience that is to see is to believe, which is quite attractive to female customers.
再者,為吸引客戶採用本服務及增加搭乘計程車意願,本發明策略為免費叫車、提供紅利回饋及好友共乘降低車資,如此,即可吸引原來不常搭計程車的顧客來搭乘,增加乘客。傳統透過簡碼完成叫車約需2分鐘,而本發明則預計在一分鐘內完成叫車服務。當會員登入後,選擇/鍵入上車地址、點選派車鍵後,在一分鐘內完成計程車派遣。而免費係最好的策略;相較於現行簡碼叫車,乘客電話通訊費用每分鐘6元,完成叫車時間約2分鐘,叫一部車成本約10元;本發明可針對網路及行動連網使用者,乘客可以免費叫計程車及瀏覽本網站的內容或資訊。Furthermore, in order to attract customers to use the service and increase the willingness to take a taxi, the strategy of the present invention is to freely call a car, provide bonus feedback and share a friend to reduce the fare, so that customers who do not often take taxis can be used to ride and increase passengers. . Traditionally, it takes about 2 minutes to complete the call by short code, and the present invention is expected to complete the call service within one minute. After the member logs in, select/type the boarding address, click the send button, and complete the taxi dispatch within one minute. Free is the best strategy; compared to the current short code called car, passenger telephone communication costs 6 yuan per minute, the completion of the car time is about 2 minutes, the cost of calling a car is about 10 yuan; the invention can be directed to the Internet and For mobile network users, passengers can call taxis and browse the content or information of this website for free.
前述實施例,僅為說明本發明之較佳實施方式,而非限制本發明之範圍,凡經由些微修飾、變更,仍不失本創作之要義所在,亦不脫本創作之精神範疇。The foregoing embodiments are merely illustrative of the preferred embodiments of the present invention, and are not intended to limit the scope of the present invention.
綜上所述,本發明提供乘客依計程車之車齡或服務口碑評分高低來排序與選擇,將計程車的選擇由乘客決定,使乘客較易挑選到自己所喜歡的計程車。為一實用之設計,誠屬一俱新穎性之創作,爰依法提出專利之申請,祈 鈞局予以審查,早日賜准專利,至感德便。In summary, the present invention provides passengers to sort and select according to the age of the taxi or the service word-of-mouth score, and the choice of the taxi is determined by the passenger, so that the passenger can easily select the taxi that he likes. For a practical design, it is a novelty creation. If you apply for a patent in accordance with the law, you will be punished by the Bureau of Public Information, and you will be granted a patent as soon as possible.
1...管控中心1. . . Control center
2...平台2. . . platform
3...計程車3. . . taxi
第一圖係本發明之實施例圖。The first figure is a diagram of an embodiment of the invention.
第二圖係本發明之操作流程圖。The second drawing is a flow chart of the operation of the present invention.
1...管控中心1. . . Control center
2...平台2. . . platform
3...計程車3. . . taxi
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TW100134318A TW201314591A (en) | 2011-09-23 | 2011-09-23 | Network mobile customer taxi-calling determination system |
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TW100134318A TW201314591A (en) | 2011-09-23 | 2011-09-23 | Network mobile customer taxi-calling determination system |
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Cited By (1)
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TWI704508B (en) * | 2017-10-20 | 2020-09-11 | 大陸商北京嘀嘀無限科技發展有限公司 | Systems, methods, and computer readable media for online to offline service |
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TWI704508B (en) * | 2017-10-20 | 2020-09-11 | 大陸商北京嘀嘀無限科技發展有限公司 | Systems, methods, and computer readable media for online to offline service |
US11532063B2 (en) | 2017-10-20 | 2022-12-20 | Beijing Didi Infinity Technology And Development Co., Ltd. | Systems and methods for online to offline service |
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