TW201301049A - Rapid processing (emergency handling) system - Google Patents

Abstract

A process and service to fast integrate handheld device and the Internet cloud and service provider end through graphic touch screen or key buttons for emergency; in the past, when make an emergency call, a bunch of status and situation need to be described and in case of language barrier (abroad or foreign persons encountered conditions) it is more troublesome. The present invention uses icons to represent commonly-use descriptions, and simplifies into a few key steps to complete in order to improve the communication and processing efficiency of the emergency. The handheld device can be smart phones, tablet computers, Internet-enabled digital camera, car driving recorder or satellite positioning device etc. The network is responsible for data transfer, and cloud data center is responsible for artificial intelligence judgment. The service providers ends mainly are police units, fire-fighting units, medical units or special units, and secondarily are other units or commercial use.

Description

Rapid processing system

A process and service that quickly integrates a handheld device with a network cloud and a service provider through a touch screen or button. It features the use of a lens and satellite positioning on a handheld device, or even an electronic compass, with simple touch or buttons to quickly transfer events that occur at the current location to a computer on the network for analysis or to provide a service provider. For reference, make full use of pictures and even videos, and cooperate with the trigger data of touch or button in the process to assist the service unit to understand the timely status and subsequent resource allocation.

After making an emergency call, I will also describe the process of a bunch of conditions. It is even more troublesome if I encounter language barriers (outside the country or foreigners encountering problems locally). Moreover, with the words and listeners, the time spent is longer than the time spent watching. Sometimes the words have not been finished, and the situation has changed.

An example of using a touch screen or a button to position a lens on a handheld device with a satellite or even an electronic compass, with a simple menu using touch or buttons, to quickly transfer events occurring at the current location to a computer on the network. Analyze or provide a service provider for reference, a process and service that allows handheld devices to quickly integrate with the cloud and service providers.

Because in an emergency, in terms of efficiency, pictures or videos provide information more quickly than spoken sentences. Spoken communication, when encountering different cultures or languages, creates a bottleneck, but the message (seeing) expressed in the picture or film does not have language barriers.

Figure 2: Taking a smart phone with a touch screen and lens as an example

1. Click on the emergency (the system will mark the current coordinates.)

2. Select the desired service or event (the system links the event code to the coordinates.)

3. Point the lens at the target and click to send it out (the system sends the coordinates, event code, and photo or video material.)

(If it is a user who is already connected, the coordinates, event code, photo or video material can be sent individually, without waiting for the recording to be completed.)

4. After receiving the data on the network, the data center analyzes the image and transmits the data to the relevant units in the area according to the event code and coordinates in the data.

5. After receiving the data and images from the data center, the service provider provides relevant resources and services.

(If it is not a touch screen, operate with the corresponding button set.)

(The steps are exemplified by 1~3, or 3→1→2 or other order. Because if you are using a digital camera, the user will usually shoot the image first.)

Figure 2: User interface and action flow

(The illustrations in the figure are for reference only, the actual illustrations are subject to shipment.)

1a. . . Touch panel

a. . . Emergency icon

b. . . Event menu

c. . . Image transfer

Figure 1: System environment

1. Handheld digital devices (eg smart phones, tablets, digital cameras with Internet access, driving recorders or satellite positioning devices...)

2. Network

3. The data center (which can be an independent system or a decentralized system distributed across service providers) is responsible for data compilation and judgment of artificial intelligence.

4. The service provider is mainly composed of police units, fire-fighting units, medical units or special units, and other units or commercial applications are used.

(Police units, fire-fighting units, medical units are more common emergency and necessary services)

1a. . . Touch panel

a. . . Emergency icon

b. . . Event menu

c. . . Record transfer

(This picture takes traffic accidents as an example.)

(The illustrations in the figure are for reference only, the actual illustrations are subject to shipment.)

Claims (10)

Using a touch screen or a button to position a lens on a handheld device with a satellite or even an electronic compass, with a simple menu to touch or press a button to quickly transfer events occurring at the current location to the network. The computer analyzes and provides a reference to the service provider to quickly integrate the processes and services of the handheld device with the network cloud and service provider. (For example, by clicking on the theft incident and the live image, the report is completed, and the nearby police officers are also rushed.) (For example, clicking on the traffic accident and the accident image, the report action is completed, and the traffic police and the tow crane are followed. Go to the medical service and the injured image, and complete the registration operation. The data center or hospital determines how many ambulances, medical equipment and medical personnel need to go to the scene. When the injury has not been delivered to the hospital, the injured image has been diagnosed. The hospital's personnel and equipment are ready to be on standby. If it is a major accident, it can also control traffic signs and control vehicles to enter and leave the area.) (For example, select the accident and injury images, complete the report action and registration, Traffic police and ambulances arrived later.) According to the first application, the operating system of the handheld device does not limit the open system or the closed system, and the online mode is not limited to wired or wireless. According to the first item of the application, the operation flow is not limited to [emergency icon] → [event menu] → [image transmission], or [image transmission] → [emergency icon] → [event menu]. (For example, in the case of a digital camera, the user usually takes the image first.) According to the first item of the application, in some special cases, the user can provide services through the designated unit, and it is not necessary to assign a closer service unit through the data center. (For example, some users have preferred hospitals or doctors in their choice of medical treatment, and they will not find the nearest clinic if they see a doctor.) According to the first item of the application, the menu of the handheld device can be programmed and customized, and the image and event code of the required service can be expanded. (For example: personalized consumption or business activities. Or some special units or needs, the average person will not use it, and will not be carried out through external units.) According to the first application, the handheld device can transmit coordinates, event codes, and video data to other devices outside the network data center. (For example, emergency contact or status return of family members or relatives and friends in the event of an accident, transmitted to the family or family members' handheld devices via the Internet.) According to the first item of the application, the user can write an extended event code menu of the handheld device and upload it to the network for downloading settings, so that the handheld device that downloads and sets the extended event code can use the service of the event code. (For example: sometimes you want to buy food or drink, call to order often busy, run to queue and do not know how long to wait, if the store has to provide order download and settings, directly use the handheld device to place an order, the store's data system Or the handheld device can know the customer's needs, schedule production, then send it out or notify the customer when it can be picked up.) According to the first item of the application, an event icon may correspond to one code or multiple codes, and the code length may be a fixed length or a fixed length plus a variable length. (For example: XXXX-X1 is a fixed length code, and XXXX-X2-YYYY...Y is a fixed length plus a variable length. In this example, X and Y represent general characters, numbers, and symbols.) According to the first item of the application, the event icon can be static or dynamic (multiple static sequential display), and the display status of the icon can be changed by the status of the service provider. (For example: a service is suspended due to saturation, or a product is sold out or is in production.) According to the first item of the application, it can be static or dynamic (multiple static sequential display), and the display status of the icon can be changed by the status of the service provider. (For example: a service is suspended due to saturation, or a product is sold out or is in production.)