200905581 九、發明說明： 【發明所屬之技術領域】 本發明係關於一種具容錯能力之電信服務供_系^ 別是指一種能接受電信服務受理系統的服務訂/ 0平，進行與電 網路 信網路設備相關之供裝作業，並透過通機系統進行多個 設備的啟動設定 【先前技術】 隨著電信市場競爭的白熱化、電信技術的日新月異以及 電信自由化、全球化、第三代電信的推展 及 s . 使更夕的電信服 務與更先進的網路設備被開發出來，其 伏我糸統更是電作 服務領域中，不可或缺的一環。 c 在電信服務受理情節中，客戶可至 铜故 π立虚 服務固口、網際 肩路、语音應答系統等不同途 單H上· *系有甲s月服務，服務可為 ，°·申請GSM語音服務。服務可為複合式服務 如：同時申請GSM.語音服務、G 大服務， 數據服務與來電艾於 (p~，BackT_，P 二鈴 可能需靠一彻+々 彳了加服務，而母項服務 月…個或多個網路設備組 所需的資,7i 如供功此，且啟動服務 汀而的貝源項目或網路 W JE不具備元全獨 申請多個服務且每項服於… ㈣生形成一次 性。 …夕個網路設備的多對多關聯 由於電信服務種類蘩 考量單—朋L藤糾 '、，_晴的組合更是千變萬化，僅 ^里早服務啟動太 丨里 銷的需 式的系、统已無法滿足業務及行 200905581 因素疊加造成的限制因 以個案方式撰寫特殊處 求，且未考量業務面與網路設備面 素化成許多服務的供襄設定都必須 理程式。 :上無法提供少數不穩定的網路設備失效後的容錯處理 功^且供裝設定财缺乏彈性調_制，使得服務供裝結 果品質下降，並需耗費大量人力來解決先前服務設定 足之處。 …由此可見，上述習用方式仍有諸多缺失，實非一良善之 設計者，而亟待加以改良。 本案發明人鑑於上述習用方式 边$用力式所衍生的各項缺點，乃亟 思加以改良創新’並經多年苦心孤詣潛心研究後，終於成功 研發完成本件具容錯能力之電信服務供裝系統。 【發明内容】200905581 IX. INSTRUCTIONS: [Technical field to which the invention pertains] The present invention relates to a fault-tolerant telecommunications service. The system is capable of accepting a service subscription/tune of a telecommunication service acceptance system, and performing a communication with the grid. Network equipment related installation operations, and through the through-system to set up multiple devices [previous technology] With the fierce competition in the telecommunications market, the rapid development of telecommunications technology and telecommunications liberalization, globalization, third-generation telecommunications Promote and s. To enable the development of telecommunications services and more advanced network equipment, and its integration is an indispensable part of the field of electric services. c In the telecommunication service acceptance scenario, the customer can go to the different ways of the copper, such as the fixed service, the inter-network shoulder, the voice response system, etc. * The service is available, the service can be, ° · Apply for GSM Voice service. The service can be a composite service such as: simultaneous application for GSM. Voice service, G service, data service and caller Ai (p~, BackT_, P 2 ring may need to rely on + + plus service, and parent service Month...One or more network equipment groups need, 7i, if this is the case, and the service source or network W JE does not have the full application for multiple services and each service... (4) Students form a one-off. ... Many-to-many associations of network devices in the future. Due to the variety of telecommunication services, the combination of the single-Peng Lengzheng, and the combination of _Qing is ever-changing. The requirements of the system, the system can not meet the business and the line of 200905581 factor superimposed due to the special case of writing a case, and does not consider the business face and network equipment into a number of services, the settings must be managed : The fault-tolerant processing function after the failure of a few unstable network devices cannot be provided, and the lack of flexible adjustment of the supply setting is made, so that the quality of service provisioning results is degraded, and a large amount of manpower is required to solve the previous service setting. At ... It can be seen that there are still many shortcomings in the above-mentioned methods of use, which are not a good designer, but need to be improved. The inventors of this case, in view of the above-mentioned conventional methods, use the shortcomings derived from the force type to improve and innovate. ' After many years of hard work and painstaking research, we finally successfully developed and completed this fault-tolerant telecommunications service supply system. [Summary]
I 本發明之目的即在於提供—種可因應電信多元化服務發 展趨勢，針對電信業務面與供裝網路設備面形成的疊加供裝 特性，提供可調整炎定順序、設^指令與設^内容的方法， 並利用此一方法達到可容忍部份網路設備失效時仍可運作 的電信服務供裝系，统’提升服務供裝結果的正確性及時效 性，以達到e化及自動化、減少人工維運處理、大幅縮減管 理及維運成本的目的。 可達成上述發明目的之具容錯能力之電信服務供裝系 200905581 統’其包含下列功能模組： 檢查訂單内容、轉換訂單資 )ι丁單收集器，收集訂單資訊、 訊袼式與回傳服務供裝結果；（二） 工作單產生器 執行夕重工作單產製程序’產生具有可容忍 (三）通機結果收集器，依據 非主要網路設備失效的工作單I The purpose of the present invention is to provide an adjustable supply sequence for the telecommunication service surface and the network surface of the supply network in response to the development trend of the diversified services of the telecommunications, and to provide an adjustable sequence, set the command and set The content method, and using this method to achieve a telecommunications service supply system that can tolerate the failure of some network equipment failures, and improve the correctness and timeliness of the service supply results to achieve e-automation and automation. Reduce the purpose of manual maintenance, greatly reduce management and maintenance costs. The fault-tolerant telecommunications service supply system 200905581 can achieve the above-mentioned inventions. It includes the following functional modules: check order content, convert order capital, collect orders, collect order information, and exchange and return services. The result of the supply; (2) Work order generator performs the work order process of the work-making process to generate a work order with a tolerable (3) general result collector, based on the failure of the non-primary network equipment
工作單内容排程遞送通機工作f、收集通機結果並分送通機 結果；(四)供裝規則管理器，儲存供裝邏輯規則，做為工作 單產生器執行多重卫作單產製程序時的依據，並提供可新 增 '刪除'修改、筛選查詢規則的人機維護功能；⑷異常 工作單處㈣’存放_失敗的卫作單，並提供可進行錯誤 處理的功能。 本發明另包含下列程序與方法： A.-種多重作單產製程序，可處理服務與網路設備間 夕對多父疊關係所造成的供裝特性，其包括下列步驟： 步驟一：依據供裝規則管理器中的資訊，將訂單中每項 服務的供裝需求’轉換為以網路設備面特性為考量的供裝事 項，一個服務的供裝需求會轉換出多個供裝事項； 其步驟二：依據步驟一所產生的供裝事項，依據供裝規則 g里器中的:貝sfl，產製其對應工作單，依據網路設備類別產 製對應工作單’並賦予初步的執行順序（優先權）； 步驟三··依據步驟二的工作單優先權值為基礎，再依據 供裝規則官理器中的f訊，綜合考量跨供裝事項間的供裝相 200905581 對順序’進行卫作單優先權值㈣序動作，並依據供裝規則 管理器中的資訊，將具備多主機HGt_Standby備援的網路設 備之工作單複製成多張相同的工作單； 步驟四.針對被列為失效（無法進行通機作業）的網路設 備’且其不影響主要服務的供裝作t，調整其對應卫作單的 「通機結果(PostResult)」與「通機順序(p〇stSequence)」爛位值。 B·-種服務供裝設定順序優先權調整方法，可同時處理 :張服務訂單中的多項服務之供裝作業需求(可處理同時申 叫多項服務的服務訂單），其調整方法如下·· ⑴筛選出「通機輸員別(PostDeviceType)」攔位值屬於 無法進行通機作業的工作單，將其「主要工作單（prhaa)」 攔位值均改設為「〇」，並將「通機狀態（pQstResuh)」直接設 為通機失敗； ' ⑺重算所有工作單的「主要4單（PHmary)」攔位值； (3) 「主要工作單（Primary)」攔位值為正整數的主要工作 單，其「通機順序（PostSequence)」欄位值不更動； (4) 每張「主要工作單（Primary)」攔位值為「〇」之非主 工作单，其「通機順序（PostSeqUence)」攔位值本身再疊加「工 作單總張數（TotalPart)」值。 c.利用前項8之方法’當非主要/加值服務相關的網路設 備失效時，系統仍可進行主要/基本服務啟動作業的方法。 200905581 D.—種可支援前項C之應用方法的工作單攔位項目之設 計，該工作單包含下列欄位：「訂單編號（〇rderNumbe〇」、「訂 單時間（OrderDateTime)」、「服務項目（ServiceItem)」、「供裝 事項（Applyltem)」、「通機設備類別（p〇stDeviceType)」、「通 機指令（PostCommand)」、「通機順序（P〇stSequence)」、「通機 資料（PostData)」、「通機結果（p〇stResuU)」、「工作單總張數 (TotalPart)」及「主要工作單（Primary)」。 ^ 【實施方式】 ； 月 > 閱圖所示，為本發明具容錯能力之電信服務供裝 系統之架構圖’客戶可透過不同管道向電信業者申請服務， 電仏服務又理系統i 0丨為接受申請的窗口。在受理確認時， X電仏服各文理系統i 0丨會產生訂單做為後續處理流程追蹤 之依據，當訂單需對網路設備做供裝設定時，受理系統會將 訂單資訊傳送給電信服務供裝系統102,該電信服務供裝系 I統102依據訂單内容並配合演算法，提供具容錯能力之多重 作單產裝作業，產製的工作單循序送至電信服務通機系統 進行各...罔路設備設定。設‘定結果會--回傳電信服務供 哀系統1 02，電信服務供裝系統1 02匯集網路設定結果後， 再回覆電彳5服務受理系統101進行後續訂單的竣工作業或錯 誤處理作金 』 。 ” °叮单經竣工後客戶得開始使用服務，並啟動相 關的計費機制。 200905581 請參閱圖二所示，為本發明具容錯能力之電信服務供裝 系統之系統架構盥多番 κ 單產裝程序圖，電信服務供穿系 統102中向+ ;加丄' 一一 個功邊组，各功能模組的功能敘述如下： ,/二早收集器201，該訂單收集器2G1係動態收集待供 ，之。丁早’並將供裝結果回傳電信服務受理系統該訂 單收集器201會對訂單語法與語意進行分析，若語法或語意 則原。丁單資訊連同錯誤原因立即回覆電信服務受理系 統⑻進行供裝作業，反之則將訂單資訊轉換為系統 内部的通用訂單介面； 工作單產生器202,該工作單產生器加係依據訂單收集 器2〇1傳來的訂單内容，判斷主要服務、網路設備的可供裝 狀態’並依據供裝邏規則管理器⑽的資訊，產生具有㈣ 順序1機指令、通機資料與是否為主要通機動作等資訊的 工作早；該工作單產生H 2〇2所產出的卫作單含有下列棚位 資訊： ： a) . b) . d). 作； 訂單編號（ΟΠΝ賺ber)」為受理訂單的流水編號； 訂單時間（OrderDateTime)」為受理訂單的時間； 服務項目（Servicelterh)」為訂單服務項目資訊； 供裝事項（Applyltem)」為啟動服務時所需的供裝動 設定的網 :)·「通機設備類別（PostDeviceType)」為要進行 10 200905581 路設備類別資訊； 網路設備的指令内 0.「通機指令（PostCommand)」為設定 容； g)·「通機順序（PostSequence)」為對網 相對順序，攔位值斂值越大，表 路設備進行設定的 示供裝優先權越低； 路設備進行設定時 同供裝事項、不同網路設備會對應不同參 h)·「通機資料（PostData)」為存放對網 所需參數内容，不 數； 錄通機系統所回傳的網路 Ο·「通機結果（postResuit)」記 设備設定結果； 同叮單編號中的工 需對網路設備進行設定的總 J)·「工作單總張數（T〇talPart)」為該相 作早總張數，即該訂單供裝服務 次數； k).「主要 的 通機 料（心㈣」為用於標明該張工作單中 代表非主要… ）主要服務有關，數值「〇 數；#工料，正整數代表該訂單中的主要工作單總張 單_=7果收集器2β3:該通機結果收集器加將η I㈣通機順序，‘依序傳送至電信服務 3進仃網路設備兮定々 馎糸統 能模組，待所有 網路设備設定的結果會回覆本功 作早通機成功後’即轉換回原始受理訂單 200905581 弋並真入通機結果攔」為成功，再傳送至訂單收集号 201右有非主要工作單」通機失敗，仍會進行原始受理 S丁單格式之轉換’但會在通機結果攔加註解說明後送至訂單 收集器2〇1 ’而所有「通機結•果（p〇stResuit)」搁位值内容為 非成功的工作單均會送至異常卫作單處理II 2G5進行人工處 理作業； · (、裝規則官理器204，該供裝規則管理器2〇4係存放 ΐ ):裝邏輯規則（Policy or Rules)，做為工作單產生器2〇2執行 多重工作單產製程序時的依據，並提供可新增、刪除、修改、 篩選查詢規則的人機維護功能； -異常工作單處理器2()5，該異常工作單處理器存 放通機作業失敗的卫作單，並提供錯誤處理功能，當通機障 礙排除時該工作單會送入通機結果收集器加，進行再次通 機的動作或通知訂單收集胃2〇1 £新「通機結果搁」的資訊。 t 另’圖二所示之多重工作單產製程序，為卫作單產生器 内部執行程序，步驟列舉如下： 步驟一2021 :依據供裝規則管理器中的資訊，將訂單中 每項服務的供裝需求’轉換為以網路設備面特性為考量的供 裝事項。一個服務的供裝需求會轉換出多個供裝事項； 步驟二2022:依據步驟一.所產生的供裝事項，依據供裝 規則管理器中的資訊’產製其對應工作單。此步驟著重在處 12 200905581 理早-供裝事項時’多個網路設備間如何安排通機順序與通 機私令，每一供裝事項可能需對多個網路設備進行設定，並 有其特定執行順序與資料。因此必須依據網路設備類別產製 對應工作單，並賦予初步的執行順序（優先權），此時的工作 單已具備5丁單編號（OiderNumber)」、「訂單時間 (OrderDateTime)」、「服務項目（ServiceItem)」、「供裝事項 (Applyltem)」、「通機設備類別（p〇stDeviceType)」、「通機指 ^ 令（P〇StC〇mmand)」、「通機順序（PostSequence)」、「通機資料 k (PostData)」、「通機結果（p〇stResuit)」、「工作單總張數 (TotalPart)」及「主要工作單（primary)」等資訊攔位。 步驟三2023 :依據步驟二的工作單優先權值為基礎，再 依據供裝規則管理器中的資訊，綜合考量跨供裝事項間的供 裝相對順序’進行工作單優先權值再排序動作。並依據供裝 規則官理器中的資訊，將具備多主機H〇t_Standby備援的網 I 路設備之工作單複製成多張相同的工作單。 步驟四2024 :針對被列為失效（無法進行通機作業）的網 - 路設備’且其不影響主要服務的供裝作業，將其對應工作單 的「通機結果（PostResult)」攔位值設^通機失效與調整「通 機順序（PostSequence)」攔位值，其調整方法如下： 1 ·師選出「通機設備類別（PostDeviceType)」欄位值屬於 無法進行通機作業的相關工作單，將其「主要工作單 13 200905581 (Primary)」攔位值均改設為「〇」，並將「通機狀態（p〇stResuh)」 直接設為通機失效。 2·重算所有工作單的「主要工作單（Primary)」欄位值。 3 .「主要工作單（Primary)」欄位值為正整數的主要工作 單，其「通機順序（postSequence)」攔位值不更動。 4.每張「主要工作單（Prim.ary)」欄位值為「〇」之非主工 •作早’其「通機順序（P〇stSeqUence)」攔位值本身再疊加「工 t) 作單總張數（TotalPart)」值。 本發明所提供之具容錯能力之電信服務供裝系統，與其 他習用技術相互比較時，更具有下列之優點： 1.本發明係在於提供一種由於工作單的產生方法是參照 供裝規則管理器的内客爽遠& ^ 來達成，因此只需設定或調整供裝規 則管理器的内存規則，即 I」厌疋工作早中的内容、隨時調整 1. 服務供裝系統參數，可利用直 專豕！驗讓本發明的電信服務供 装系統具有解決複雜供裝關聯特性的能力。 ' 2.本發明係在於提供—種利用多重工作單產製程序，可 决某些不影響主要/基本服“ 務功此運作之網路設備無法供 、時，仍可讓訂單受理系統執行 服務之〜… 執·作業，使其能進行後績 瘅用" f現供裝作業之容錯能力與 應用需求之目的。 .本發明係在於提供-種多重工作單產製程序中的步驟 14 200905581 -’可解決因設備㈣特性所造成的供裝作業㈣，電信服 務受理系統產生的訂單資訊主要針對服務面，内容著重在客 戶申請那些服務’並不需在意設備面的特性，設備面特性必 須仰賴供裝系統來處理。因此針對設備面特性，供裝系統可 肊而產生的仪衣事項。舉例來說，進行號碼可攜的門號申裝 或拆退日守而。又定電彳§交換機（HLR)與額外設定sRRi網路設 備。剛設備為—執行信號轉丨送功能（Signal Relay Function) 的裝置’用來解決電信交換機進行通話接取（Call Setup)時， 取得受話號碼所在的它網業者或本網所屬電信交換機。 4 ·本發明係在於提供一種能同時滿足在第2代 GSM(G1〇bal Standard f〇r M〇bUe c_unicati〇n，全球無線 通訊標準）、第 2.5 代（General packet Radi。s — ; GpRS)、 第 3 代（Universal M〇bile Telee〇_unicati〇n s沖叫叫 及人世代罔路（Next Generation Networks)電信系…统服務的實 現（service fUlfUlment)，可支援多重電信服務（muiupie —s)供裝作業，包含語音、數據與各種型態加值服務，' 即時㈣1 time)完成多種異f性電信設備依其狀之優先權 與群組關係進行服務啟動（service activati〇n)。 上列詳細說明係針對本發明之一可行實施例之具體說 明，惟該實施例並非用w限制本發明之專利範目，凡未脫離 本發明技藝精神所為之等效實施或變更，均應包含於本案之 15 200905581 專利範圍中。 綜上所述，本案不但在技術思想上確屬釗新，並能較習 用物品增進上述多項功效，應已充分符合新穎性及進步性之 法定發明專利要件，爰依法提出申請，懇請貴局核准本件 發明專利申請案’以勵發明，至感德便。 圖式簡單說明】 施例之詳細說明及其附 内容及其目的功效；有關 請參閱以下有關本發明—較佳實 圖，將可進一步瞭解本發明之技術 該實施例之附圖為： 圖一為本發明真容錯能力之 務供裝系統之架構圖；以及 電信服務供裝系統之電信服 圖二為該具容錯能力之電作 多重工作單產製程序ι 艮務供裝系統之系統架構與 【主要元件符號說明】 1 〇 1電信服務受理系純 102電信服務供裝系統 1 0 3電信服務通機系統 201訂單收集器‘ 202工作單產生器 2021 步驟一 2022步驟二 200905581 2023步驟三 2024步驟四 203通機結果收集器 204供裝規則管理器 205異常工作單處理器 17Work order content scheduling delivery work f, collecting the results of the general machine and distributing the overall results; (4) the supply rules manager, storing the supply logic rules, as the work order generator to execute the multiple security single production program The basis of the time, and provide the human-machine maintenance function that can add 'delete' to modify and filter the query rules; (4) the abnormal work order (4) 'storage_failed guard list, and provide the function of error handling. The invention further comprises the following procedures and methods: A. - A multi-production system, which can handle the feeding characteristics caused by the multi-parent relationship between the service and the network device, and includes the following steps: Step 1: According to the supply Loading the information in the rule manager to convert the supply demand of each service in the order into a supply item considering the characteristics of the network device. The supply demand of one service will be converted into multiple supply items; Step 2: According to the supply item generated in step 1, according to the supply rule g, the corresponding work order is produced according to the network equipment category, and the preliminary execution order is given according to the network equipment category. (Priority); Step 3··Based on the priority value of the work order in step 2, and based on the information in the supply ruler's ruler, comprehensive consideration of the supply phase 200905581 across the supply items The work order priority value (4) sequence action, and according to the information in the supply rule manager, the work order of the network device with the multi-host HGt_Standby backup is copied into multiple identical work orders; Step 4. Adjust the "PostResult" and "Communication Order" of the corresponding security order for the network equipment that is listed as invalid (cannot be used for general operation) and does not affect the main service. p〇stSequence)" rotten value. B·- kind of service supply setting order priority adjustment method, which can simultaneously process: the supply operation requirement of multiple services in the service order (can handle the service order of multiple services at the same time), and the adjustment method is as follows... (1) Filter out the "PostDeviceType" block value is a work order that cannot be used for the operation, and change the "prhaa" block value to "〇" and "pass" Machine status (pQstResuh)" is directly set to pass the failure; ' (7) Recalculate the "Main 4 single (PHmary)" block value of all work orders; (3) "Primary work order (Primary)" block value is a positive integer The main work order, the "PostSequence" field value is not changed; (4) Each "Primary" block value is a non-main work order with a value of "〇", which is "through the machine" The PostSeqUence" block value itself is superimposed with the "Total Part" value. c. Utilizing the method of the preceding clause 8 When the network equipment related to the non-primary/value-added service fails, the system can still perform the primary/basic service startup operation. 200905581 D.—Design of a work order block item that supports the application method of the previous item C. The work order contains the following fields: “Order number (〇rderNumbe〇), “OrderDateTime”, “Service item ( ServiceItem), "Applyltem", "P〇stDeviceType", "PostCommand", "P〇stSequence", "Communication Information" PostData)", "General Results (p〇stResuU)", "Total Part of Work Order" and "Primary Work Order" ^ [Embodiment]; Month > The architecture diagram of the fault-tolerant telecommunications service installation system of the invention 'Customers can apply for services to the telecommunications operators through different channels, and the e-mail service system is the window for accepting the application. Each of the arts and cultural systems i 0 will generate an order as a basis for tracking the subsequent processing flow. When the order needs to be configured for the network device, the receiving system transmits the order information to the telecommunication service providing system 102. The telecommunications service supply system I system 102 provides fault-tolerant multi-production operations according to the order content and the algorithm. The production work orders are sent to the telecommunications service through-system for each set of equipment. Set the result of the decision--returning the telecommunication service mourning system 1 02, the telecommunication service supply system 102 collects the network setting result, and then returns the embarrassing service receiving system 101 to perform the subsequent work or error processing of the subsequent order. After the completion of the project, the customer has to start using the service and start the relevant billing mechanism. 200905581 Please refer to Figure 2 for the system architecture of the fault-tolerant telecommunications service supply system. κ single production program diagram, telecommunications service supply system 102 to +; plus 丄 'one power side group, the function of each function module is described as follows: / / two early collector 201, the order collector 2G1 dynamic Collecting and waiting for it, Ding Zao' and returning the results of the shipment to the telecommunications service acceptance system. The order collector 201 will analyze the order grammar and semantics, if the grammar or semantics is the original. The cause of the error is immediately replied to the telecommunication service acceptance system (8) for the loading operation, and vice versa, the order information is converted into the general order interface inside the system; the work order generator 202, which is added according to the order collector 2〇1 The content of the order, judging the availability status of the main service and network equipment' and generating information with (4) sequential 1 machine instructions, general information and whether it is the main operation, etc. according to the information provided by the logic rule manager (10). Work early; the work order produced by the work order H 2〇2 contains the following information on the booth: : a) . b) . d). Made; order number (ΟΠΝ earn ber) is the serial number of the order received The order time (OrderDateTime) is the time when the order is accepted; the service item (Servicelterh) is the order service item information; the supply item (Applyltem) is the network for the installation setting required to start the service:) The device type (PostDeviceType) is for the 10 200905581 device category information; the network device command is 0. "PostCommand" is the setting capacity; g) · "pass" The order of the machine (PostSequence) is the relative order of the nets. The larger the value of the block value is, the lower the priority of the set-up device is set. The setting of the road device is the same as the supply item and the different network devices. Different reference h)· "PostData" is the parameter content required for storing the network, but it is not counted; the network returned by the recorder system · "postResuit" device setting result The total number of work items required for the network equipment in the same number is J) · The total number of work orders (T〇talPart) is the total number of sheets for the phase, that is, the number of times the order is served; k ). "The main general machine material (heart (4)" is used to indicate the main service of the work order in the worksheet. The value is "number"; #工料, positive integer represents the main work order sheet in the order. Single _=7 fruit collector 2β3: The general result collector adds η I (four) to the machine sequence, 'sequentially transmitted to the telecommunication service 3 enters the network device to determine the system module, waiting for all networks The result of the device setting will reply to the work after the successful operation of the machine. Back to the original acceptance order 200905581 弋 真 真 真 」 ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” ” The general results are sent to the order collector 2〇1', and all the "p〇stResuit" placement values are unsuccessful. The work orders are sent to the exception guard list. II 2G5 performs manual processing operations; · (, installs the ruler 204, the supply rule manager 2〇4 is stored ΐ): installs a logic rule (Policy or Rules), and executes as a work order generator 2〇2 The basis of the multiple work order production process, and provides the human-machine maintenance function that can add, delete, modify, and filter the query rules; - the abnormal work single processor 2 () 5, the abnormal work single processor stores the through-machine failure The guard list and the error handling function. When the obstacle is removed, the work order will be sent to the machine result collector, the action will be taken again, or the order will be collected to collect the stomach. 2 〇 1 £ new "communication result Information on the rest. t Another 'multiple work order production program shown in Figure 2, for the internal execution of the program, the steps are listed as follows: Step one 2021: According to the information in the supply rules manager, the supply of each service in the order The installation requirements are converted to supply items that are considered in terms of network device surface characteristics. The supply requirements of a service will be converted into multiple supply items; Step 2: 2022: According to the information generated in Step 1. The corresponding work order is produced according to the information in the Supply Rule Manager. This step focuses on how to arrange the order of the machines and the private orders between multiple network devices when the 12 200905581 is early-supply. Each of the installations may need to be set for multiple network devices. Its specific execution order and information. Therefore, the corresponding work order must be produced according to the network equipment category, and the initial execution order (priority) must be given. At this time, the work order already has the OiderNumber, the OrderTime (OrderDateTime), and the service. Project (ServiceItem), "Applyltem", "Communication Equipment Category (p〇stDeviceType)", "Communication Command (P〇StC〇mmand)", "PassSequence" Information barriers such as "PostData", "P〇stResuit", "TotalPart" and "Primary". Step 3: 2023: Based on the priority value of the work order in step 2, and based on the information in the supply rule manager, comprehensively consider the relative order of the supply between the items to be loaded, and perform the work order priority value reordering action. And according to the information in the supply rule ruler, the work order of the network I device with the multi-host H〇t_Standby backup is copied into multiple identical work orders. Step 4: 2024: For the network-road device that is listed as invalid (cannot perform the on-line operation) and does not affect the supply operation of the main service, the corresponding "PostResult" block value of the corresponding work order is Set the machine to fail and adjust the "PostSequence" block value. The adjustment method is as follows: 1 · The teacher selects the "PostDeviceType" field value is the relevant work order that cannot be used for the on-machine operation. Change the "Main Work Order 13 200905581 (Primary)" check value to "〇" and set the "Over-the-Counter Status (p〇stResuh)" to the default. 2. Recalculate the value of the "Primary" field for all work orders. 3. The main work order of the "Primary" field value is a positive integer, and the "postSequence" block value is not changed. 4. Each "Prim.ary" field value is "〇", the non-main work, and the "P〇stSeqUence" block value itself is superimposed with "worker t". The total number of sheets (TotalPart) value. The fault-tolerant telecommunication service supply system provided by the present invention has the following advantages when compared with other conventional technologies: 1. The present invention provides a method for generating a work order by referring to a supply rule manager. The customer is cool & ^ to achieve, so just set or adjust the memory rules of the supply rules manager, that is, I "dislike the work of the early morning content, adjust at any time 1. Service supply system parameters, can be used straight Special! The telecommunications service provisioning system of the present invention is inspected for its ability to address complex supply-related characteristics. ' 2. The present invention is to provide a multi-work order production process, which can determine that some of the network devices that do not affect the main/basic service can not be supplied, and the order acceptance system can still perform the service. ~... Execution and operation, so that it can be used for the purpose of using the fault tolerance and application requirements of the current supply operation. The present invention is to provide a step 14 in the multi-work order production process 200905581 - ' It can solve the supply operation caused by the characteristics of equipment (4). (4) The order information generated by the telecom service acceptance system is mainly for the service side. The content focuses on the customer's application for those services'. It is not necessary to care about the characteristics of the equipment. The equipment characteristics must depend on the equipment. The system is installed to handle the wares that can be generated by the installation system for the characteristics of the equipment. For example, the number portability of the number can be applied or retracted. HLR) and additional settings for the sRRi network device. The device is just a device that performs the Signal Relay Function to solve the call pickup of the telecommunications switch. (Call Setup), obtain the network operator of the received number or the telecommunications switch to which the network belongs. 4 · The present invention provides a GSM (G1〇bal Standard f〇r M〇bUe c_unicati〇) n, global wireless communication standard), 2.5th generation (General packet Radi.s -; GpRS), 3rd generation (Universal M〇bile Telee〇_unicati〇ns rushing and people of Next Generation Networks) The implementation of the service (service fUlfUlment) can support the multi-telecom service (muiupie-s) supply operation, including voice, data and various types of value-added services, 'immediate (four) 1 time) to complete a variety of different t-type telecom equipment The priority is related to the group relationship for service initiation (service activati〇n). The above detailed description is specific to a possible embodiment of the present invention, but the embodiment does not limit the patent model of the present invention by w The equivalent implementation or modification of the present invention, which is not departing from the spirit of the invention, should be included in the scope of the patent of 2009 200905581. In summary, the case is not only technically It is brand new and can improve the above-mentioned multiple functions compared with the customary items. It should fully comply with the statutory invention patent requirements of novelty and progressiveness, and apply for it according to law. You are requested to approve the invention patent application of this article to encourage invention. BRIEF DESCRIPTION OF THE DRAWINGS The detailed description of the embodiments and the accompanying contents and the purpose of the present invention are related to the present invention, and the preferred embodiments of the present invention will be further understood. Figure 1 is a structural diagram of the service system for the true fault tolerance of the present invention; and the telecommunications service of the telecommunications service supply system. FIG. 2 is a system for the fault-tolerant electric multi-work order production system. Architecture and [Main Component Symbol Description] 1 〇1 Telecom Service Acceptance Department Pure 102 Telecom Service Supply System 1 0 3 Telecom Service General System 201 Order Collector '202 Work Order Generator 2021 Step 1 2022 Step 2 200905581 2023 Step 3 2024 step four 203 general result collector 204 supply rule manager 205 abnormal work single processor 17