TW200524388A - Communication terminal, call transferring server, communication service providing system and method - Google Patents

Abstract

The invention provides a communication service providing system and method, call transferring server and communication terminal. The communication service system masters the moving situations of the users in real time, so that the users may promptly receive the calls by utilizing the communication terminals around them when there are calls. The communication terminal according to the invention may sense the user information of a user nearby. The invention may transfer the call to a user promptly because the communication service system may grasp the moving status of the user. The invention is suitable for the call transferring both in the office environment and in the field.

Description

200524388 (1) Description of the invention: [Technical field to which the invention belongs] · The present invention relates to a communication network, and more particularly to a communication service providing system for determining a communication terminal to contact a user based on the movement of the user. And method,-call transfer server, and communication terminal. [Prior art] When using a traditional fixed telephone network, such as the PSTN network, since fixed telephone terminals are usually fixed, if a user of a fixed telephone terminal leaves the telephone terminal, there is May not get 2 calls to him. Now there are telephones with incoming call transfer function, for example, when-an individual wants to leave his office to another room, set ^ the contact information in advance to the phone number of the other room, and then there is When a call comes in, transfer the incoming call directly to the phone in the other room. There is no guarantee that the user can continue to receive calls to him. However, this method requires user participation to set up the forwarded phone number, so the operation: it is more troublesome. In addition, there is an automatic transfer system that sets φ different answering calls according to the user's daily work calendar. However, when the user temporarily changes the plan, this automatic transfer system will no longer work. ▲ Therefore, if you can find users instantly and anywhere in the fixed telephone network like the mobile network environment, it will bring a lot of work for users 3 200524388 [Summary of the Invention] In order to solve the above problems of the prior art An object of the present invention is to provide a communication service providing system and method. The communication service system can grasp the user's movement in real time, so that when the user has an incoming call, the user can use the communication terminal nearby to timely answer the phone. Another object of the present invention is to provide a communication terminal capable of sensing user information in its vicinity. It is still another object of the present invention to provide a call transfer server in which the server manages a communication terminal in real time and the communication used by the terminal. The invention provides a communication terminal including a sensing part for receiving identification information of a user who enters its sensing range; a notification part for sending the identification of the communication terminal to a call transfer server Information and user identification. The present invention provides a call transfer server for managing communication between multiple uses and multiple communication terminals. The call transfer server includes: a communication terminal interface for receiving calls from the multiple communication terminals. One receives user information entering its service range sensed by the terminal; mapping management is used to determine communication between the multiple users and multiple communication terminals based on the received information; the mapping storage unit Share for storing communications between the multiple users and multiple communication terminals. The invention provides a communication service system including a call transfer service for communication between multiple users and multiple communication terminals; multiple communication terminals, each communication terminal including, The measuring part is used to receive the identification information of the user, so that the user is connected to the communication department and the user is within the sensing range of 200524388. The notification part is used to transfer the servo to the call. The transmitter sends identification information of the communication terminal and identification information of the user. The invention provides a communication service method, which is used in a service providing system including a communication switching server and a plurality of communication terminals. The temple management device manages communication between a plurality of users and a plurality of communication terminals. The method includes the steps of: at each communication terminal, the communication terminal receives identification information of a user entering its sensing range; and sending the identification information of the communication terminal and the user's Identification information, and in the call transfer server, communication between the plurality of users and the plurality of communication terminals is determined according to the received notification information. This description provides a communication terminal including a sensing section for receiving identification information of a user who enters its sensing range; a determination section for determining whether the sensed user is in the communication terminal In the service area; the health storage part stores the communication between multiple users and multiple communication terminals, and other communication terminals adjacent to the communication terminal. Other communication terminals nearby communicate with each other; the call transfer unit 2 is configured to transfer the caller information for a certain user to the corresponding communication terminal according to the stored communication. The present invention provides a communication service system. Each communication terminal includes identification information of a user in the residual measurement angle from the communication terminal; a determination unit: enters its sensing 1 whether it is within the service range of the communication terminal, and detects The communication between the user and the plurality of communication terminals is as follows: "storage" is used to store the identification information of 200524388 other communication terminals adjacent to the communication terminal; the transmitting and receiving part is used to communicate with other nearby The communication terminal performs communication; the call transfer part is used to transfer the caller information for a certain user to the corresponding communication terminal according to the stored communication. '' The present invention provides a communication service method, which is used in a service providing system including a plurality of communication terminals, to maintain communication between a plurality of users and a plurality of communication terminals in each communication terminal and to be adjacent thereto. The identification information of other communication terminals, the method includes the steps of: at each communication terminal, the communication terminal receives identification information of a user who enters its sensing range; and determines the use according to the sensed user identification information The communication between the user and the communication terminal; updating the stored communication between the user and the communication terminal; and forwarding the updated communication to its adjacent communication terminal. The present invention provides a communication terminal including a sensing section for receiving identification information of a user who enters its sensing range; a determination section for determining whether the sensed user is serving in the communication terminal Within the range; the storage part stores the communication information between multiple users and the communication terminal, and the identification information of other communication terminals adjacent to the communication terminal; the transmitting and receiving part is used for communication with other adjacent communication terminals Carry out communication; the call transfer part is used to transfer the caller information for a certain user to the corresponding communication terminal according to the stored communication. The invention provides a communication service system including a plurality of communication terminals. Each communication terminal includes a sensing part for receiving identification information of a user who enters its sensing range; a determining part, which determines whether the The sensed user is within the service range of the communication terminal; the storage part stores multiple users who use the communication terminal and the communication terminal to enter the letter. The service of the machine of the present invention provides the identification information of the communication terminal, and the terminal receives the sensed communication; the update of the present invention is used to manage the multi-user capture network of the mobile phone of the user of the present invention. According to the present invention, the following embodiments are used to communicate with the terminal terminal of the communication terminal as in the first embodiment, and the identification information adjacent to the terminal terminal and the communication terminal; Communication with the adjacent second and rain line; the call transfer part 'is used to store :: the call information of the solid user is transferred to the corresponding communication terminal = gray goods, the communication service method is provided in the system In each communication terminal, a plurality of communication using 4 terminals and other communication terminals adjacent to the terminal are stored. The method includes the steps. At each communication terminal, the communication enters a user within its sensing range. The identification information of the user determines the communication between the user and the communication terminal stored by the user and the communication terminal. A communication service system is provided, including a call transfer server, communication between a user and a plurality of communication terminals; and a mobile channel for capturing position information of the plurality of users. One advantage is that, because the communication service system can grasp the situation, it can transfer its incoming calls to users in a timely manner. It is especially suitable for incoming calls in office environments and field operations. The detailed description of the preferred embodiment of the present invention with reference to the accompanying drawings will make the present invention and other advantages more apparent. A first embodiment according to the present invention will be described with reference to FIG. 1. As shown in the figure, a communication service according to a first embodiment of the present invention

7 200524388 The call transfer server 1 0 1 of the system manages communication between multiple users U 1 to Un and multiple communication terminals T1 to Tm. In this embodiment, each user has an identification information, and each communication terminal has an identification information. For convenience, the identification information of the user is, for example, an identification number of a communication terminal used by the user as claimed by the system, and the identification information of the communication terminal is also an identification number configured by the system.

When the user moves to the service area of a communication terminal according to the present invention, the call transfer server 101 will record the identification information of the user and the communication of the communication terminal. Therefore, when the user has an incoming call, the user makes a call through the communication terminal with which the user communicates. Fig. 2 is a block diagram showing the structure of the service providing system according to the first embodiment of the present invention.

As shown in the figure, the call transfer server 101 includes a call transfer portion 200, which is similar to a conventional exchange and is used to transfer a call from a user to an opposite communication terminal. In the present invention, the call transfer section 200 transfers the call of a certain user to the corresponding communication terminal by querying the communication between the user and the communication terminal stored in the map storage section 202. The communication terminal interface 206 receives identification information about the user and the communication terminal from a plurality of communication terminals. The mapping management section 204 determines the communication between the user and the communication terminal based on the received information. The sensing section 2 1 2 of each communication terminal receives the identification information of the users who come into its sensing range. The notification part 2 10 sends the identification information of the communication terminal and the identification information of the user it senses to the call transfer server 1 0 1. Dial-up part 214 is used to achieve normal telephone access and dial-out. Each user includes a user information agent device 240, and the storage unit 2403 of the user information agent device 240 stores identification information of the user, such as a telephone number of a communication terminal owned by the user. This information is entered, for example, through an input device (not shown). Moreover, the user information agent device 240 broadcasts the stored user identification information through the transmitting unit 2401.

Preferably, the transmitting unit 2401 may be any known wireless sensor or a combination thereof, such as a wireless sensor using Bluetooth or infrared technology. Sensors using the same technology are usually able to sense each other. For example, a wireless sensor using Bluetooth technology can sense user information broadcasted by other wireless sensors using Bluetooth technology within a certain range, and vice versa. The agent device having such a wireless sensor structure is particularly suitable for broadcasting user information in a mobile environment to be grasped by the system.

On the other hand, the sensing part 2 1 2 of the communication terminal is a sensor having a function of receiving information broadcasted by the transmitting unit 240 1. Preferably, the sensing portion 2 1 2 can be any known combination of various wireless sensors. For example, the sensing portion 2 1 2 is a wireless sensor using Bluetooth and a wireless sensor using infrared technology. Device, etc. In this way, the sensing part 2 1 2 can simultaneously and collect the information broadcasted by the user information agent device 240 using different sensing technologies. A service providing method according to a first embodiment of the present invention will be described below. FIG. 3 shows a flowchart of the service providing method 9 200524388 according to the first embodiment of the present invention. Assume that at this time, the user A includes a user information agent device 240 and moved to the sensing range 2 12 of the communication terminal T1. In step S 3 0 0, the sensing part 2 1 2 of the communication terminal T 1 senses and receives the identification information of the user A broadcasted by the information agent device 240 of the user A. In step S 3 02, the sensing section 2 1 2 measures the distance between it and the user A. Assume that the distance is d.

In step S 3 04, the sensing section 2 1 2 sends the identification information of the user A and the measured distance d it receives to the notification section 2 1 0. In step S3 06, the notification part 210 sends the received identification information of the user A, the measured distance d, and the identification information of the communication terminal T1, such as its identification number, to the call transfer server 1 0 1 Communication terminal interface 206. The communication terminal interface 206 sends the received identification information of the user A and the measured distance d and the identification information of the communication terminal T 1 to the mapping management section 204.

In step S 3 10, the mapping management section 204 responds to receiving the above information, and determines whether the user A has moved by querying the record about the user A stored in the mapping storage section 202. This determination is performed, for example, by determining whether the identification information of the communication terminal used to receive the call service is the same as the identification information of the received communication terminal T 1 as the communication stored by the user A. When it is determined that the user position has not moved, the process ends. If it is determined that the user's position has moved, in step 10 200524388 S3 12, the stored pass is determined as S3 14 and the information identifier A and the cause will be provided to the provider first but can also be transferred to the test The outline and the distance of the communication terminal mapping management part of the communication terminal when the user inquires the communication terminal of the mapping call service is stored by the terminal and the storage distance d. Compare with the service range information of Xiande distance d in Tonger. When saving the service range of the mapping C, in the "news update communication 1: the communication terminal τι received by the machine has undergone the above processing: = the stored identification information. Otherwise, the processing is ended. The communication Mm radio storage section 202 will store The latest communication uses the communication terminal T1. When there is an incoming call, the call transfer part 2000 part 202 reads out the identification information currently used for its machine T1, and in the future transfers τ1. It is available for user A to answer. Therefore, the present invention can instantly use the incoming call service for mobile use in the fixed telephone network. Note, however, that the above-mentioned step of performing distance measurement is not necessary, and it is directly performed by the communication terminal. The sensed user information is reported to the receiving server, and the server establishes an association relationship between the communication terminal and its users. FIG. 4 shows a block diagram of a service providing system according to a second embodiment of the present invention. The difference between the first embodiment is that the communication terminal τ 1 -T m of the service providing system of the second embodiment is constituted. In this way, 'each communication terminal stores all communication end users. Communication. In addition, each communication terminal, it is also its neighboring identification information of other terminals, which can be made through the

11 200524388 Some terminals regularly broadcast their own identification information to obtain it. Fig. 5 is a block diagram showing the structure of a service providing system according to the first embodiment of the present invention. T ^ Take the communication terminal T1 as an example. ^ The parent communication terminal includes a sensing part 500, a determination part 502 is injured, and it is stored. It hurts 504, the transceiver section 506, and the call transfer section 508. The sensing part 500 is the same as the sensing part 2 丨 2 in the first embodiment, so its description is omitted. And the same as the first general # 1 _ music embodiment, in the second embodiment

The user broadcasts the user's identification information through the user information agent device 24o. The determination section 502 determines whether the sensed user is in the service range of the communication terminal. The storage part 5G4 stores in advance the communication between multiple users and all communication terminals in the system, and identification information of other communication terminals adjacent to the communication terminal. The transceiver section 506 communicates with the transceiver sections of other nearby communication terminals. The call transfer section 508 transfers the caller information for a certain user to the corresponding communication terminal according to the stored communication '. The following describes a flowchart of a service providing method according to a second embodiment of the present invention with reference to FIG. 6.

Assume that at this time, the user A contains a user information agent device 240 moving to the sensing range of the sensing part 500 of the communication terminal T1. At step S600, the user information sensed and received by the sensing part 500 is the user identification information broadcasted by the agent device 240. In step S 6 0 2 ', the sensing part 5 0 0 measures the distance between the user and the user, and sets the distance to d 1. 12 200524388 Information storage storage Mobile information storage S608 should store information from this judgment. The person A 506 records the new part communication own new record. In step S604, the sensing part 500 sends the identification of the user A and the measured distance d 1 it receives to the determination part 502. In step S606, the determination section 502 determines whether or not the user a has occurred by querying the record of the user A stored in the storage section 504. This determination is performed, for example, by determining whether the identification information of the terminal stored in communication with the user A is the same as that of the received communication terminal T1. Tian Jueyuan ends the process when the user's position does not move. On the right, when the user's position has been moved, the measured distance d! Is compared with the previously stored information on the service range of the communication terminal T1 in the dream judgment section 502. When it is determined that the service range of the communication terminal τ 丨 is away from d 1, in step s 6 丨 〇, it is determined that the injury 5 02 uses the identification information of the communication terminal τ 丨 to update the user in the injury 5 04. The communication terminal identification information stored in Α otherwise ends the processing. Then, in step S 6 1 2 and 1 z, the communication terminal T 1 sends the updated use and communication of the communication terminal τ 1 to s ^ as an update record and sends it to its neighbor via the transceiver. When a communication terminal is required to update the communication, it will first determine whether the update is consistent if it receives the update record. If the address book in a regular storage unit is sent to its neighboring deduplication terminal, the communication contained in a more unillustrated record and the termination process saved by itself; if it is not consistent, update its record, and then The communication terminal that sends the update record will be updated through the transceiver section. 13 200524388 Other communication terminals are required to update the communication record. In this way, all communication terminals store the latest user communication with the communication terminal. The routing processing procedure of the second embodiment is described below. This routing procedure can be performed through the call transfer part located in each communication terminal. When calling user X from a communication terminal such as T 1,

The call transfer part of T 1 will first query its storage part, and read out the identification information of the communication terminal contacting the user X, for example, TY. Then, the communication terminal T 1 determines whether the communication terminal TY is a neighboring communication terminal of T 1 through the stored identification information of the neighboring communication terminal. When it is judged as yes, it is determined that the route to contact the user X is T 1 4 T Y. Otherwise, if T Y is not a neighboring communication terminal of T 1, the communication terminal T 1 broadcasts the routing request to TY to all neighboring communication terminals.

After receiving the communication terminal TX routed to the TY, it determines whether the communication terminal TY is a neighboring communication terminal of TX through the identification information of the nearby communication terminal. When it is judged as yes, it decides that the route contacting the user X is TX_TY, and returns the routing information TX_TY to the requester T1. Otherwise, if TY is not a nearby communication terminal of TX, the communication terminal TX broadcasts the routing request to TY to all other nearby communication terminals except the requester T1. Other communication terminals perform the same routing process. When the communication terminal TX receives 14 200524388 routing information to TY from a nearby communication terminal TZ, such as TW ~ ^ _ • I w _ ·· ~ TY, it adds its own identification information TX to the routing information. Roy's master department will return the routing information TX_ TZ- > TW- ^ Τ ^… 1 γ to T1. In the end, the communication terminal τ 1 Chiang Media $ 丨 ϋ 工 ^ He i will pay the right trunk route to T Υ. The communication terminal T1 can then select a route contacting the user x from the obtained routes according to a certain selection strategy. The selection strategy is, for example, selecting the earliest received route, or selecting the route with relatively few transfers. . Then, according to the routing information, starting from the communication terminal T1,

Voice is transferred to the communication terminal TY of the communication through the call transfer part of the communication terminal identified in the routing information for the user χ to answer. Optional 'As long as the user X does not walk away from the communication terminal TY, the communication terminal T1 always stores routing information to τγ, so that when communicating from T1 to the user X in the future, the routing can be directly used. Information, instead of performing routing operations, which saves processing time. Those skilled in the art can understand that the above-mentioned processing of updating records and processing of routing cannot be used to limit the present invention, and other records updating operations and routing operations for routing the called user can also be used.

The second embodiment of the present invention can provide mobile subscribers with incoming call services in a fixed telephone network in real time. In the second embodiment, each communication terminal needs to store all communication between the terminal and the user. And when the user moves to update the communication record, the processing procedure of the system is more complicated. The third embodiment solves the above problems. In the third embodiment, the structure of the system is similar to that of FIG. 5. It is just that the storage part of each 15 200524388 communication terminal does not store all the communication between the communication terminal and its users, but only the communication between itself and the users in its service area. However, in the third embodiment, each communication terminal also stores the identification information of other nearby terminals, which can be obtained by all the terminals periodically broadcasting their own identification information. In the second embodiment, since each communication terminal only stores the identification information of the user communicating with itself, it is not necessary to execute the procedure of performing the record update in the second embodiment. It is only a matter of deciding how to route users when there are callers.

The routing procedure of the third embodiment is described below. The routing procedure is performed by a call transfer part located in each communication terminal. When calling user X from a communication terminal such as τι, the call transfer part of T1 broadcasts the routing request to user X to all neighboring communication terminals through the transceiver part.

After receiving the communication terminal TX routed to the user X, it is determined whether the user X is a user of τχ through the user identification information stored in the communication. When it is judged as yes, it is decided to contact the user The route of χ is TX, and the routing information TX is returned to the requester T1. Otherwise, if the user X is not a user of the communication terminal TX, the communication terminal τχ broadcasts the routing request to the user X to all other nearby communication terminals except the requester T1. Other communication terminals perform the same routing process. When the communication terminal TX receives the information routed to the user X from a nearby communication terminal TK, for example, TZ_TW- > ...- T ，, it will change its own path to 2005. The body contains four sets of its own identification information TX added to the head of the routing information, and returns the routing information TXs from TZ to TZ— TW— ... 4 ΤΥ returns to the request T1 〇 Finally, the communication terminal T1 will Get several reasons to user X. The communication terminal T1 can then select a route contacting the user X from the obtained routes according to a certain selection strategy. The selection strategy example is to select the earliest received route, or to choose a route with fewer transfer times. Then, according to the routing information, starting from the communication terminal τ1, the tone is transferred to the communication terminal TY of the communication according to the call transfer part of the communication terminal identified in the routing information for the user X to answer. Optionally, as long as the user X does not walk away from the communication terminal TY, the communication terminal T1 always stores the routing information to TY, so that the user can use the routing information directly when communicating from T1 to the user X. 'And no longer perform routing jobs, which saves handlers. Those skilled in the art can understand that the above routing processing is not used to limit the present invention, and other routing operations for routing the called user may also be used. Compared with the second embodiment, the third embodiment of the present invention saves more memory space, and does not need to update all communications stored in the communication terminal in the program moved by the user, so the processing is simpler. The first to third embodiments described above have described the user's location information based on the user's proxy device. The second embodiment, which will be described below, will use the existing information system for detecting mobile users 17 200524388 to grasp the location of 蛊 & & μ m & & Huxing mobile users. Information. Fig. 7 is a schematic diagram showing the system of the fourth embodiment. 、 §Transfer server 7 includes mobile user location management 芎 700, communication terminal location memory 702, mapping management section 704, mapping storage section 706, and call transfer section 708 . The call transfer server 7: external mobile user capture networks 710, 712 ... 7 14 and so on receive the current location of the user they captured.

The mobile user capture network 71, 712, ..., 714 are, for example, a camera system installed in a company building, a company's access control system, and the like. These capture networks can understand the user's current location by capturing the user's current feature information. For example, the camera system obtains the accurate position of the mobile user by using the facial features of the mobile user captured by the cameras installed at various positions and the position information of the communication camera stored inside the camera system. For example, the fingerprint reader has the ability to sense who touched it, so the fingerprint reader can determine the current position of the mobile user based on the captured position information of the mobile reader through the captured mobile user information. For example, when an employee enters a room by using his or her badge, the building's access control system can know the current location of the employee by obtaining the employee's badge information. In addition, other known networks that can tell the location of mobile users are examples of such capture networks. Therefore, instead of using the proxy device to obtain the location information of the user, the mobile user location manager 700 of the call transfer server 7 obtains the location information of the mobile user by capturing the network from an external mobile user. The communication terminal position memory 702 stores in advance all the fixed telephones within the company and the communication information of their locations. When the mobile user's location manager 700 has received from a network outside of one person and received the mobile access to the route, the mobile use and its location information will be notified to Ying: Information "7 0 4. Map the official management department price 7.04a Project management center Heart 704 according to the communication terminal location Pre-stored all fixed communication terminals within the company and! Body 7 ° 2 CITIC 'retrieved the current location and communication: location of the terminal' to establish a fixed communication between the mobile user and the fixed phone and finally store it in the mapping storage section 7 〇6 中. Standing communication,

The operation # of the call transfer section 708 is the same as the operation of the section 200 of the first embodiment, so its explanation is omitted. Call transfer through the fourth real route of the present invention to obtain the mobile location information of the user to determine = capture network fixed communication terminal. Λ moxibustion users contact each other. In addition, each of the above-mentioned operating procedures can be executed in the form of a program + a computer method in various media. These media include, but are not limited to, long-term memory and storage units, semiconductor oscillators,,,, L7 ^ ^ disks such as optical, magnetic, and magneto-optical disks and media suitable for storing information.

It should be noted that the above-mentioned embodiments of Zhang Jian and Tian Han are only used to illustrate the present invention, and do not constitute a limitation on the present invention. Although those skilled in the art can still describe the embodiments in detail with reference to the accompanying drawings, the present invention and the modifications without departing from the scope of the present invention are limited only by the appended claims. Ml 'Scope of the invention 19 200524388 [Brief description of the drawings] Fig. 1 is a schematic block diagram showing a service providing system according to a first embodiment of the present invention. Fig. 2 is a block diagram showing a structure of a service providing system according to a first embodiment of the present invention. Fig. 3 is a flowchart showing a service providing method according to the first embodiment of the present invention.

Fig. 4 is a schematic block diagram showing a service providing system according to a second embodiment of the present invention. Fig. 5 is a block diagram showing the structure of a service providing system according to a second embodiment of the present invention. Fig. 6 is a flowchart showing a service providing method according to a second embodiment of the present invention. Fig. 7 is a schematic block diagram showing a service providing system according to a fourth embodiment of the present invention.

[Simplified description of component representative symbols 200 call transfer part 2 04 mapping management part 2 1 0 notification part 2 1 4 dial-up part 2 4 0 1 sending unit 1 0 1 call transfer server 202 mapping storage part 206 communication terminal interface 2 1 2 sensing part 240 user information agent device 20 200524388 2403 storage unit 502, 5 12 judging part 5 0 6, 5 1 6 sending and receiving part 700 mobile user position manager 704 mapping management Part 708 call transfer part 5 0 0, 5 1 0 sensing part 5 04, 5 14 storage part 508 > 518 call transfer part 702 communication terminal position memory 706 mapping storage part 710, 712 ... 714 Mobile user capture network

twenty one

Claims (1)

200524388 Scope of patent application: 1. A communication terminal including at least: a sensing part, which is used to receive identification information of a user entering its sensing range; a notification part, which is The identification information of the communication terminal and the identification information of the user are sent to a call transfer server. 2 · The communication terminal described in item 1 of the patent application scope, characterized in that The sensing part can sense the distance between the communication terminal and the user. 3. The communication terminal according to item 1 of the scope of patent application, characterized in that the above-mentioned sensing part is a wireless sensor. & π π π 4 years call transfer server between the terminal and the terminal, which includes at least a communication terminal interface, which is used to communicate from the multiple communication terminals • The user receives a user information, which is entered by the communication terminal into the scope of its service; the mapping official part, which determines the communication between the multi-use and multiple communication terminals based on the received information; …: The radio storage part is used to store the communication between the multiple users and the multi-media terminal. 22 200524388 5 · A communication service system, which includes at least: a call transfer server, which is used to manage communication between multiple users and multi-media terminals; multiple communication terminals, and each communication The terminal includes at least: a sensory part that is used to receive the identification information of the user who enters its sensing range; a notification part that is used to identify the user ’s identification information Send to a call transfer server. 6. The communication service system as described in item 5 of the scope of patent application, which is particularly characterized in that: the call transfer server includes at least: a communication terminal interface, which is used for reporting from the plurality of communication terminals; Information; a mapping management section, which determines communication between a user and multiple communication terminals based on the received notification information; a mapping storage section, which is used to store the multiple users and multiple communication terminals; Communication between communication terminals. 7. The communication service system according to item 6 of the scope of patent application, wherein: the sensing part can sense the distance between the communication terminal and the user; the reporting part should use the sensed distance Notify the mapping management department of the general person and the sign receiving the multiple signs 23 200524388 The mapping official part is judged based on the pre-stored service range information about the communication terminal and the distance Is the user = of the 丨 from the service range of the communication terminal, and when it is determined that it is within the service range, the communication between the _ user and the communication terminal is stored in the mapping storage part ^ 8. The communication service system described in item 5 of the scope of patent application, characterized in that: the identification information of the user is broadcast by a user information agent device adopted by the user. 9. The communication service system according to item 8 of the declared patent scope, characterized in that the user information agent device includes at least: a storage unit 'which is used to store identification information of the user; and In part, it is used to broadcast identification information of the user. 10. The communication service system according to item 9 of the scope of the patent application, characterized in that: the sending sigma is a wireless sensor, and the sensing part is a wireless sensing β device. A communication service method in a service providing system including a call transfer server and multiple communication terminals. The server II manages communication between multiple users and multiple communication terminals. The method includes at least the following steps. : 24 200524388 In each communication terminal: The communication terminal receives incoming information; sends the identification of the communication terminal to a call transfer server; and in the call transfer server, according to the received notification information terminal Communication between devices. The identification information of the users within its sensing range and the identification information of the user determine the multiple users and multiple communications. 1 2. A communication terminal, which includes at least a sensor, which is used to receive identification information of a user who enters its sensing range, a judgment part, which can judge the sensed Whether the user is within the service range of the communication terminal; a storage part, which can store communications between multiple users and multiple communication terminals, and store identification information with the communication terminal terminal, ~ A transmitting and receiving part, which is used to communicate with other nearby communication terminals; a call transfer part, which is used to transfer the caller information for a certain user to the communication according to the saved communication; The opposite communication terminal. 1 3. A communication service system, which includes at least a plurality of communication terminals, and each communication terminal includes at least 25 200524388 of the information terminal of the identification terminal. As part of receiving a sensory part, it knows the information; ',' accepts the user judgement part that is within its sensing range, which is within the service range of the terminal; whether the tested user is in the general health storage department It can store multiple users and the multiple communication terminals, and other communication terminals adjacent to the communication terminal and the computer. The identification and transmission part of the terminal is used to communicate with other computers in the vicinity. The communication terminal is used for 1: access. It is used to store the communication according to > [More to come β The transfer of electricity data to the corresponding communication terminal β will be used for the 13th item in the scope of patent application The communication service system is characterized in that the sense of the conventional β t work is sensed in the communication terminal and the user's determination unit AY, which is based on the services regarding the communication terminal and the distance Ifl & Dry up information Determine whether the user is in the communication fixed, and if it is in the service range, update the communication between the user and the communication terminal stored in the storage; The updated information of the communication terminal is sent to its adjacent communication terminal; the communication terminal further includes an update part, which is used for updating information to update the storage room located in each communication terminal. The communication of the pre-terminal storage unit is based on the communication in the stored part 26 200524388; the update part sends the update information to all other adjacent communication terminals except the communication terminal that sends the update information through the transmitting and receiving part. 1 5. The communication service system according to item 14 of the scope of patent application, characterized in that: The call transfer part can respond to a user's incoming call information, and according to the stored communication, decides to contact the user's communication terminal and the routing information to the communication terminal. 16. The communication service system according to item 13 of the scope of patent application, characterized in that: the identification information of the user is broadcast by a user information agent device adopted by the user. 1 7. The communication service system described in item 16 of the scope of patent application, characterized by: The user information agent device includes at least a storage unit for storing identification information of the user; and a sending part for broadcasting identification information of the user. 1 8. The communication service system according to item 17 of the scope of patent application, characterized in that: the sending part is a wireless sensor, and the sensing part is a wireless sensor 27 200524388. 1 9 · A communication terminal that stores identification information between multiple users and multiple terminals and other communication terminals in the vicinity of the communication terminal and is used for service provision including multiple communication terminals The communication service method of the system includes the following steps: In each communication terminal: the communication terminal receives a user identification information that is within its sensing range; and determines the user identification information according to the sensed user identification information. The communication between the user and the communication terminal; updating the saved communication between the user and the communication terminal; and forwarding the updated communication to its adjacent communication terminal. 20 · —A communication terminal comprising at least: a sensing section for receiving identification information of a messenger entering into its sensing range; a determining section for determining the use of the sensing Whether the user is within the service scope of the communication terminal; a storage part, which is used to store information between multiple users and the communication terminal, and information of other communication terminals adjacent to the communication terminal; a receiving and sending department It is used to communicate with other communication terminals in the vicinity. The remote identification and user identification in the communication terminal system are performed on the terminal. 28 200524388 A call transfer part, which is used to The stored communication transfers the caller information for a certain user to the corresponding communication terminal. 2 1. —A communication service system 'which includes at least: a plurality of communication terminals, and each communication terminal includes at least: a sensing part, which is used for receiving identification of a user who enters its sensing range; Information; a determination part, which is used to determine whether the sensed user is within the service range of the communication terminal; a storage part, which is used to store between multiple users and the communication terminal Communication, and identification information of other communication terminals adjacent to the communication terminal; a transmitting and receiving part, which is used to communicate with other adjacent communication terminals; a call transfer part, which is used to The stored communication transfers the caller information for a certain user to the corresponding communication terminal. 22. The communication service system according to item 21 of the scope of patent application, characterized in that: the sensing portion senses the distance between the communication terminal and the user; the determination portion is based on the communication terminal And the pre-stored service range information of the distance to determine whether the user is within the service range of the communication terminal, and if it is within the service range, update the user and the communication terminal stored in the storage department wound. Communication between machines. 29 200524388 2 3. The communication service system as described in item 22 of the scope of patent application, the special features are: The call transfer part, which decides to contact according to the stored communication # The user's communication terminal And the routing information to the communication terminal is _ A four corresponding one's caller information. 24. The communication service system as described in item 21 of the scope of patent application, wherein: The user's identification information is broadcast by a user information agent device used by the user. 25. The communication service system according to item 24 of the scope of patent application, characterized in that: the user information agent device includes at least: a storage device, which is used to store identification information of the user; a sending part , Which is used to broadcast identification information for the user. 26. The communication service system according to item 25 of the scope of patent application, characterized in that: the sending part is a wireless sensor, and the sensing part is a wireless sensor. The terminal stores communication between multiple users and the communication terminal 30 200524388 terminal and identification information of other communication terminals adjacent to the communication terminal and is used for communication in a service providing system including multiple communication terminals A service method comprising the steps of: in each communication terminal: the communication terminal receiving identification information of a user entering its sensing range; determining the user and the user according to the sensed user identification information Communication of communication terminals; Update the saved communication between the user and the communication terminal. 2δ · A communication service system including at least: a call transfer server, which is used to manage communication between multiple users and multiple communication terminals; a mobile user capture network, which is used to Capturing only information for the multiple users. 29. The communication service system according to item 28 of the scope of patent application, characterized in that: The call transfer server includes at least a mobile user location manager, which is used to capture network information from the mobile user and enter the location of the _user of the mobile user capture network. Multiple, one communication terminal location storage device ', which is used to store the location information of the communication terminal in advance; 31 200524388 A mapping management portion, which is used to determine and use the location information according to the received user location information Communication terminal connected to the user; a mapping storage device for storing communication between the plurality of users and the plurality of communication terminals. 32