TR201818959A2 - A SYSTEM THAT PROVIDES AUTOMATIC RESPONSE ENGINES TO PROCESS FROM A SINGLE CENTER - Google Patents

A SYSTEM THAT PROVIDES AUTOMATIC RESPONSE ENGINES TO PROCESS FROM A SINGLE CENTER Download PDF

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Publication number
TR201818959A2
TR201818959A2 TR2018/18959A TR201818959A TR201818959A2 TR 201818959 A2 TR201818959 A2 TR 201818959A2 TR 2018/18959 A TR2018/18959 A TR 2018/18959A TR 201818959 A TR201818959 A TR 201818959A TR 201818959 A2 TR201818959 A2 TR 201818959A2
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TR
Turkey
Prior art keywords
automatic response
provides automatic
single center
response engines
services
Prior art date
Application number
TR2018/18959A
Other languages
Turkish (tr)
Inventor
Soner Sezgi̇n Erdem
Original Assignee
Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi filed Critical Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Priority to TR2018/18959A priority Critical patent/TR201818959A2/en
Publication of TR201818959A2 publication Critical patent/TR201818959A2/en

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Abstract

Bu buluş, müşteri servislerinde/hizmetlerinde müşterilere yazılı ve sözlü hizmet verilmesini, karar alırken müşteri bilgilerini anlık olarak kullanılmasını ve çeşitli istemcilere ortak bir arayüz üzerinden verilmesini sağlayan bir otomatik yanıt sistemi (1) ile ilgilidir.The present invention relates to an automatic response system (1) that provides written and verbal service to customers in customer services / services, instant use of customer information while making decisions, and delivery to various clients over a common interface.

TR2018/18959A 2018-12-10 2018-12-10 A SYSTEM THAT PROVIDES AUTOMATIC RESPONSE ENGINES TO PROCESS FROM A SINGLE CENTER TR201818959A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TR2018/18959A TR201818959A2 (en) 2018-12-10 2018-12-10 A SYSTEM THAT PROVIDES AUTOMATIC RESPONSE ENGINES TO PROCESS FROM A SINGLE CENTER

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TR2018/18959A TR201818959A2 (en) 2018-12-10 2018-12-10 A SYSTEM THAT PROVIDES AUTOMATIC RESPONSE ENGINES TO PROCESS FROM A SINGLE CENTER

Publications (1)

Publication Number Publication Date
TR201818959A2 true TR201818959A2 (en) 2019-01-21

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ID=67911173

Family Applications (1)

Application Number Title Priority Date Filing Date
TR2018/18959A TR201818959A2 (en) 2018-12-10 2018-12-10 A SYSTEM THAT PROVIDES AUTOMATIC RESPONSE ENGINES TO PROCESS FROM A SINGLE CENTER

Country Status (1)

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TR (1) TR201818959A2 (en)

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