TR201818936A2 - A SYSTEM USING RISK SCORE FOR AUTHENTICATION IN CALL CENTER CALLS - Google Patents

A SYSTEM USING RISK SCORE FOR AUTHENTICATION IN CALL CENTER CALLS Download PDF

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Publication number
TR201818936A2
TR201818936A2 TR2018/18936A TR201818936A TR201818936A2 TR 201818936 A2 TR201818936 A2 TR 201818936A2 TR 2018/18936 A TR2018/18936 A TR 2018/18936A TR 201818936 A TR201818936 A TR 201818936A TR 201818936 A2 TR201818936 A2 TR 201818936A2
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TR
Turkey
Prior art keywords
call center
risk score
authentication
center calls
calls
Prior art date
Application number
TR2018/18936A
Other languages
Turkish (tr)
Inventor
Eryilmaz Alper
Aras Kivanç
Tanriverdi̇oğlu Emre
Genç Önder
Korkmaz Reha
Original Assignee
Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi filed Critical Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Priority to TR2018/18936A priority Critical patent/TR201818936A2/en
Publication of TR201818936A2 publication Critical patent/TR201818936A2/en

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  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

Bu buluş, çağrı merkezine gelen aramalarda kimlik belirlemek amacıyla yapılan işlemlerde, mobil şebeke operatöründe üretilen risk skorunun kullanılarak kimlik doğrulama işleminin gerçekleştirildiği bir sistem ile ilgilidir.The present invention relates to a system in which the identity verification process is performed by using the risk score generated at the mobile network operator in the transactions made to identify the calls coming to the call center.

TR2018/18936A 2018-12-10 2018-12-10 A SYSTEM USING RISK SCORE FOR AUTHENTICATION IN CALL CENTER CALLS TR201818936A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TR2018/18936A TR201818936A2 (en) 2018-12-10 2018-12-10 A SYSTEM USING RISK SCORE FOR AUTHENTICATION IN CALL CENTER CALLS

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TR2018/18936A TR201818936A2 (en) 2018-12-10 2018-12-10 A SYSTEM USING RISK SCORE FOR AUTHENTICATION IN CALL CENTER CALLS

Publications (1)

Publication Number Publication Date
TR201818936A2 true TR201818936A2 (en) 2019-02-21

Family

ID=67955695

Family Applications (1)

Application Number Title Priority Date Filing Date
TR2018/18936A TR201818936A2 (en) 2018-12-10 2018-12-10 A SYSTEM USING RISK SCORE FOR AUTHENTICATION IN CALL CENTER CALLS

Country Status (1)

Country Link
TR (1) TR201818936A2 (en)

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