TR201720976A2

TR201720976A2 - A CALL ROUTING SYSTEM

Info

Publication number: TR201720976A2
Application number: TR2017/20976A
Authority: TR
Inventors: Uslu Kürşat; Ar Abdulsamet
Original assignee: Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Priority date: 2017-12-20
Filing date: 2017-12-20
Publication date: 2018-06-21

Abstract

Bu buluş, abone mobil iletişim cihazında meydana gelen arıza, mobil iletişim cihazının şarjının bitmesi, mobil iletişim cihazının kapsama alanı dışında olması ya da abonenin meşgul olması gibi durumlarda abonenin gelen çağrıya cevap verebilmesi için aboneye gelen çağrının daha önceden belirlenen kişiler arasından aboneye en yakın olan başka bir kişiye yönlendirilmesini sağlayan bir çağrı yönlendirme sistemi (1) ile ilgilidir.The present invention provides that the subscriber can respond to an incoming call in the event of a failure in the subscriber mobile communication device, the mobile communication device is discharged, the mobile communication device is out of range or the subscriber is busy, so that the subscriber is able to answer the incoming call from among the predetermined contacts. a call forwarding system (1) for routing to a person.

Description

TARIFNAME BIR ÇAGRI YÖNLENDIRME SISTEMI Teknik Alan Bu bulus, abone mobil iletisim cihazinda meydana gelen ariza, mobil iletisim cihazinin sarjinin bitmesi, mobil iletisim cihazinin kapsama alani disinda olmasi ya da abonenin mesgul olmasi gibi durumlarda abonenin gelen çagriya cevap verebilmesi için aboneye gelen çagrinin daha önceden belirlenen kisiler arasindan aboneye en yakin olan baska bir kisiye yönlendirilmesini saglayan bir çagri yönlendirme sistemi ile ilgilidir. Önceki Teknik Günümüzde teknolojinin hizla gelismesine paralel olarak mobil iletisim sektörü de hizla gelismektedir. Günümüzde hemen hemen herkes bir mobil sebeke operatörüne abone olarak, sahip olduklari cep telefonu, akilli telefon gibi mobil iletisim cihazlari vasitasiyla bir mobil sebeke operatörü tarafindan yönetilen bir mobil iletisim sebekesi üzerinden mobil iletisim hizmeti almaktadir. DESCRIPTION A CALL FORWARDING SYSTEM Technical Area This invention deals with the failure of the subscriber mobile communication device, the mobile communication device is out of battery, mobile communication device is out of range or In cases such as when the subscriber is busy, the subscriber does not answer the incoming call. In order to be able to a call that allows it to be forwarded to another person closest to the subscriber It's about the guidance system. Prior Art Today, in parallel with the rapid development of technology, the mobile communication sector also is developing rapidly. Nowadays, almost everyone has a mobile network operator. as a subscriber, their mobile communication devices such as mobile phones, smart phones a mobile communication managed by a mobile network operator via receives mobile communication service over the network.

Aboneler, mesgul olduklarinda ya da ulasilamaz olduklari durumlarda zaman zaman kendilerine gelen çagrilarin daha önceden belirlenen baska bir numaraya yönlendirilmesini saglayan çagri yönlendirme özelliginden faydalanmaktadirlar. Söz konusu çagri yönlendirme özelligini kullanmak Önemli bir çagri beklerken faydali olmaktadir. Ancak, teknigin bilinen durumunda kullanilan yönlendirme servislerinde abonenin çagri yönlendirme islemi için talimat vermesi sadece abonenin gelecek olan çagriyi karsilayamayacagini bildigi durumlarda gerçeklesmektedir. Buna örnek olarak, örnegin abonenin mobil iletisim cihazinin sarji çok azaldigi ve abonenin cihazini sarj edecek imkani olmadigi durumlarda abone kendisine gelen çagrinin yaninda olan bir arkadasinin cihazina yönlendirilmesi talimatini verebilmektedir. Ancak, örnegin abonenin mobil iletisim cihazinin aniden ariza yapmasi ya da kapsama alani disina çikmasi abone tarafindan öngörülemeyeceginden dolayi abonenin bu tür durumlardan önce bir çagri yönlendirme talimati vermesi mümkün degildir. Subscribers from time to time when they are busy or unreachable the incoming calls to another predetermined number. They benefit from the call forwarding feature that enables them to be forwarded. Promise Using the call forwarding feature Helpful when waiting for an important call. is happening. However, the routing used in the state of the art In the services of the subscriber, it is only possible for the subscriber to give instructions for the call forwarding process. in cases where the subscriber knows that he will not be able to answer the incoming call is taking place. For example, the subscriber's mobile communication device In cases where the charge is very low and the subscriber does not have the opportunity to charge his device subscriber to the device of a friend who is next to the incoming call can give directions. However, for example, the subscriber's mobile communication If the device suddenly fails or goes out of the coverage area, the subscriber Since it is unpredictable, the subscriber will make a call before such situations. It is not possible to give directions.

Bu sebeple teknigin bilinen durumunda abone mobil iletisim cihazinda meydana gelen ariza, mobil iletisim cihazinin sarjinin bitmesi, mobil iletisim cihazinin kapsama alani disinda olmasi ya da abonenin mesgul olmasi gibi durumlarda abonenin gelen çagriya cevap verebilmesi için aboneye gelen çagrinin daha önceden belirlenen kisiler arasindan aboneye en yakin olan baska bir kisiye yönlendirilmesini saglayan bir sisteme ihtiyaç duyulmaktadir. yönlendirme saglayan bir sistemden bahsedilmektedir. Bu sistemde gelen aramalar herhangi bir kosula bakilmaksizin baska bir telefona numarasina yönlendirilebilir. For this reason, in the state of the art, it occurs in the subscriber mobile communication device. incoming malfunction, battery discharge of mobile communication device, mobile communication device In cases such as being out of coverage or the subscriber is busy In order for the subscriber to answer the incoming call, the incoming call to the subscriber must be to be directed to another person closest to the subscriber among the specified contacts. a system is needed. A system that provides guidance is mentioned. Incoming calls on this system can be forwarded to another phone number regardless of any conditions.

Alternatif olarak, çagrinin cevaplanmamasi, hattin mesgul olmasi gibi bazi kosullarin saglanmasi durumunda baska bir telefon numarasina yönlendirilebilir. Alternatively, some problems may occur, such as when the call is not answered or the line is busy. If the conditions are met, it can be forwarded to another phone number.

Mobil cihaz, bir arama yönetim modülü tasir ve bu modül dinamik bir arama yönlendirme kisi listesi yapilandirma özelligine sahiptir. Arama yönlendirme kisi listesindeki kisiler aranan kisinin belirledigi bir öncelik sirasina koyulur ve listede isim, öncelik sirasi ve telefon numarasi bilgileri tutulur. Aramalar, yönlendirilecek kisinin ulasilabilirlik durumuna göre yönlendirilmektedir. Ulasilabilirlik bu uygulamada aranan çagri yönlendirilecek kisinin aranan kisiye olan cografi yakinlik durumu anlamina gelmektedir. Buna ek olarak, müsterinin tercihi dogrultusunda özel olarak yakin mesafe iletisimi de sistemde kullanilabilmektedir. Böylece çagrinin yönlendirildigi kisinin aranan kisinin yakininda olup olmadigi teyit edilebilir. The mobile device carries a call management module, which Has forwarding contact list configuration feature. call forwarding person The contacts in the list are put in a priority order determined by the person being called and they are listed in the list. name, priority order and phone number information are kept. Calls will be forwarded is guided by the person's accessibility status. This is the accessibility the geographical proximity of the person to whom the call will be directed to the person called in the application means status. In addition, at the customer's choice In particular, close distance communication can also be used in the system. Like this Confirmation whether the person to whom the call is forwarded is near the person called can be done.

Bulusun Kisa Açiklamasi Bu bulusun amaci, abone mobil iletisim cihazinda meydana gelen ariza, mobil iletisim cihazinin sarjinin bitmesi, mobil iletisim cihazinin kapsama alani disinda olmasi ya da abonenin mesgul olmasi gibi durumlarda abonenin gelen çagriya cevap verebilmesi için aboneye gelen çagrinin daha önceden belirlenen kisiler arasindan aboneye en yakin olan baska bir kisiye yönlendirilmesini saglayan bir çagri yönlendirme sistemi gerçeklestirmektir. Brief Description of the Invention The purpose of this invention is to analyze the failure in the subscriber mobile communication device, the mobile When the communicator runs out of charge, the mobile communicator is out of range. In cases where the subscriber is busy or the subscriber is busy, the subscriber does not answer the incoming call. In order to be able to a call that allows it to be forwarded to another person closest to the subscriber routing system.

Bulusun Ayrintili Açiklamasi Bu bulusun amacina ulasmak için gerçeklestirilen “Çagri Yönlendirme Sistemi” ekli sekilde gösterilmis olup bu sekil; Sekil 1 -Bulus konusu çagri yönlendirme sisteminin sematik görünüsüdür. Detailed Description of the Invention Attached "Call Forwarding System" implemented to achieve the purpose of this invention shown in the figure and this figure; Figure 1 - The subject of the invention is the schematic view of the call routing system.

Sekilde görülen parçalar tek tek numaralandirilmis olup, bu numaralarin karsiligi asagida verilmistir. 1. Simeni 2. Veritabani 3. Anlik konum veri tabani 4. Sunucu Abone mobil iletisim cihazinda meydana gelen ariza, mobil iletisim cihazinin sarjinin bitmesi, mobil iletisim cihazinin kapsama alani disinda olmasi ya da abonenin mesgul olmasi gibi durumlarda abonenin gelen çagriya cevap verebilmesi için aboneye gelen çagrinin daha önceden belirlenen kisiler arasindan aboneye en yakin olan baska bir kisiye yönlendirilmesini saglayan bulus konusu çagri yönlendirme sistemi, içerisinde en azindan abonenin MSISDN (Mobile Station International Subscriber Directory Number - Mobil Istasyon Uluslararasi Abone Dizin Numarasi) bilgisine iliskin veriler olmak üzere abone bilgilerine iliskin verileri ve en azindan abone tarafindan daha önceden belirlenen kisilerin MSISDN bilgisine iliskin verileri abone bilgilerine iliskin verilerle eslestirilmis sekilde kayit altinda tutan en az bir veri içerisinde abonelerin mobil iletisim sebekesi ile gerçeklestirmis oldugu sinyallesme verilerine bagli olarak hesaplanan abone konum verilerine iliskin verileri tarih ve zaman bazli olarak abonelere ait MSISDN bilgisine iliskin veriler ile iliskilendirilmis sekilde kayit altinda tutan en az bir anlik konum veri tabani (3) ve veri tabani (2), anlik konum veri tabani (3) ve mobil iletisim sebekesinde çagri kurulumu ile iliskili olan en az bir santral (S) ile iletisim halinde olan, veri tabani (2) içerisinde kayitli olan aboneye gelen bir çagri abone tarafindan cevaplanmiyorsa santral (S) tarafindan ilgili abonenin tespit edilen son konum bilgisi ile tetiklenerek veri tabanina (2) baglanmak, veri tabani (2) içerisinde ilgili abonenin daha önceden belirledigi kisilere iliskin MSISDN bilgilerini tespit etmek ve anlik konum veri tabanina (3) baglanmak, anlik konum veri tabani (3) içerisinde abonenin daha önceden belirledigi kisilere iliskin MSISDN bilgilerini kullanarak bu kisilerin tahmini konum bilgilerini tespit etmek ve tespit edilen tahmini konumu santralden (S) alinan abone konum bilgisinde yer alan abone konumuna en yakin olan kisiyi belirleyerek aboneye gelen çagrinin belirlenen kisiye yönlendirilmesi için kisinin MSISDN bilgisine iliskin verileri santrale (S) göndermek üzere yapilandirilan bir sunucu (4) içeimektedir. The parts shown in the figure are numbered one by one and the corresponding numbers are given below. 1. simeni 2. Database 3. Instant location database 4. Server The failure of the subscriber mobile communication device, the failure of the mobile communication device charging is finished, the mobile communication device is out of range, or In case the subscriber is busy, the subscriber can answer the incoming call. For the call to the subscriber, the most predetermined call to the subscriber the subject of the invention call, which leads to another person who is close guidance system, at least the subscriber's MSISDN (Mobile Station International Subscriber Directory Number - Mobile Station International Subscriber Directory Number) data on subscriber information, and at least data on subscriber subscriber data regarding MSISDN information of persons previously determined by at least one data record, paired with data on Signaling carried out by the subscribers with the mobile communication network in The data of the subscriber location data calculated based on the data of the date and with data on MSISDN information of subscribers on a time basis. at least one snapshot database (3) and database (2), instant location database (3) and call in mobile communication network database (2) in communication with at least one switchboard (S) associated with its installation If a call to the subscriber registered in is not answered by the subscriber triggered by the last location information of the relevant subscriber by the switchboard (S). connecting to the database (2) means that the relevant subscriber has already been registered in the database (2). to detect MSISDN information about the people it has determined and to provide instant location data. to connect to the base (3) of the subscriber in the instant location database (3). by using the MSISDN information of the contacts that they have pre-determined. to detect the estimated location information and to transmit the detected estimated location from the switchboard. (S) the person closest to the subscriber location in the received subscriber location information. In order to direct the call coming to the subscriber to the specified person by specifying A device configured to send data on MSISDN information to the exchange (S). contains server (4).

Bulus konusu çagri yönlendirme sisteminde (1) yer alan veri tabani (2) sunucu (4) ile iletisim halinde olup sunucu (4) tarafindan yönetilmek üzere yapilandirilmaktadir. Veri tabani (2) içerisinde cevaplanamayan gelen çagrilarin en yakinindaki kisiye yönlendirilmesini isteyen abonenin en azindan çagri almasini saglayan MSISDN bilgisi olmak üzere abone bilgilerine iliskin veriler kayit altinda tutulmaktadir. Veri tabani (2) içerisinde ayrica, cevaplanamayan gelen çagrilarin en yakinindaki kisiye yönlendirilmesini isteyen abonenin çagrinin yönlendirilmesi için daha önceden belirledigi kisilere ait MSISDN bilgisine iliskin veriler de ilgili abone bilgisine iliskin verilerle eslestirilmis sekilde kayit altinda tutulmaktadir. The database (2) server (4) in the call forwarding system (1), which is the subject of the invention in communication with and to be managed by the server (4) is being configured. Most of the unanswered incoming calls in the database (2) The subscriber who wants to be directed to the person near him should at least receive the call. Data related to subscriber information, including MSISDN information that provides are held. In the database (2), most of the unanswered incoming calls are also listed. To forward the call of the subscriber who wants to be forwarded to the person near him. The data regarding the MSISDN information of the persons he has previously determined are also available to the relevant subscriber. It is kept under record in a way that is matched with the data related to the information.

Bulus konusu çagri yönlendirme sisteminde (1) yer alan anlik konum veri tabani (3) sunucu (4) ile iletisim halinde olup tercihen bir mobil iletisim sebekesi operatörü tarafindan yönetilmektedir. Anlik konum veri tabani (3) içerisinde bir mobil iletisim sebekesi operatörü abonesi kisilerin mobil iletisim sebekesi ile gerçeklestirmis olduklari sinyallesme verilerine bagli olarak hesaplanan tahmini anlik konum bilgilerine iliskin veriler tarih ve zaman bazli olarak ilgili kisinin MSISDN bilgilerine iliskin veriler ile eslestirilmis sekilde kayit altinda tutulmaktadir. The instant location database (3) in the call forwarding system (1), which is the subject of the invention in communication with the server (4), preferably a mobile communication network operator is managed by. A mobile communication in the instant location database (3) with the mobile communication network of the subscribers of the network operator. estimated instantaneous position calculated based on the signaling data they are Data related to the information of the relevant person on the basis of date and time MSISDN are kept under record in a way that is matched with the data related to the information.

Bulus konusu çagri yönlendirme sisteminde (1) yer alan sunucu (4), veri tabani (2), anlik konum veri tabani (3) ve mobil iletisim sebekesinde çagri kurulumu ile iliskili olan en az bir santral (S) ile iletisim halindedir. Sunucu (4), veri tabani (2) içerisine yeni veri kaydi yapilmasi, veri tabani (2) içerisindeki kayitli verilerin silinmesi ya da veri tabani (2) içerisindeki kayitli verilerin degistirilmesiyle veri tabani (2) içerisindeki kayitli verilerin güncellenmesi gibi islemlerle veri tabanini (2) yönetmek üzere yapilandirilmaktadir. Sunucu (4), veri tabani (2) içerisinde kayitli olan bir aboneye gelen bir çagri abone tarafindan cevaplanmiyorsa santral (S) tarafindan ilgili abonenin tespit edilen son konum bilgisi ile tetiklenmek ve veri tabanina (2) baglanmak üzere yapilandirilmaktadir. Sunucu (4), veri tabanina (2) baglandiktan sonra veri tabani (2) içerisinde ilgili abonenin daha önceden belirledigi kisilere iliskin MSISDN bilgilerini tespit etmek ve anlik konum veri tabanina (3) baglanmak üzere yapilandirilmaktadir. Sunucu (4) anlik konum veri tabanina (3) baglandiktan sonra anlik konum veri tabani (3) içerisinde abonenin daha önceden belirledigi kisilere iliskin MSISDN bilgilerini kullanarak bu kisilerin kayit altinda tutulan tahmini konum bilgilerini tespit etmek üzere yapilandirilmaktadir. Sunucu (4) abonenin daha önceden belirledigi kisilere iliskin anlik konum veri tabani (3) içerisinde kayit altinda tutulan tahmini konum bilgilerini tespit ettikten sonra tespit edilen konum bilgileri ile santralden (S) gelen abone konum bilgisini karsilastirmakta ve aboneye en yakin olan kisiyi ve bu kisinin MSISDN bilgisini belirlemek üzere yapilandirilmaktadir. Sunucu (4), aboneye gelen ve abone tarafindan cevaplanmayan çagrinin abonenin en yakininda oldugu belirlenen kisiye yönlendirilmesi için santral (S) ile iletisim kurmak ve aboneye en yakin olarak belirlenen kisinin MSISDN bilgisine iliskin verileri santrale (S) göndermek üzere yapilandirilmaktadir. The server (4) in the call forwarding system (1), the database (2), associated with instant location database (3) and call setup in mobile communication network It is in communication with at least one switchboard (S). The server (4) enters the database (2) new data recording, deletion of the recorded data in the database (2) or database (2) by changing the recorded data in the database (2) database (2) with operations such as updating the recorded data in is configured to manage. Server (4) is registered in database (2) If a call to a subscriber that is not answered by the subscriber, the exchange (S) to be triggered by the last location information of the relevant subscriber and data It is configured to connect to the base (2). Server (4) to database (2) After connecting, in the database (2), the relevant subscriber's predetermined To detect MSISDN information of individuals and to access the instant location database (3) is configured to connect. Server (4) to instant location database (3) After connecting, in the instant location database (3), the subscriber's previous by using the MSISDN information of the persons they have determined, to register these persons. It is configured to detect the estimated location information kept. Server (4) instant location database of the contacts previously determined by the subscriber (3) After detecting the estimated location information recorded in the the location information received from the exchange (S) and the location information of the subscriber. compares the person closest to the subscriber and this person's MSISDN information. is set to be determined. Server (4), incoming and outgoing subscriber To the person determined to be closest to the subscriber for the call not answered by To communicate with the switchboard (S) for routing and to send the data related to the MSISDN information of the designated person to the exchange (S). is being configured.

Bulusun bir uygulamasinda sunucu (4), cep telefonu, akilli telefon, tablet bilgisayar, bilgisayar gibi bir istemci cihaz üzerinden abonelerin cevaplayamadigi çagrilarin yönlendirilmesini istedigi kisilere iliskin en azindan MSISDN bilgilerini girmelerini ve/veya veri tabani (2) içerisinde hali hazirda kayitli olan verileri yeniden düzenlemelerini saglayan bir ara yüz sunmak üzere yapilandirilmaktadir. Sunucu (4), abone tarafindan ara yüz vasitasiyla girilen verileri teknigin bilinen durumunda yer alan herhangi bir uzak iletisim protokolünü kullanarak istemci cihazdan almak ve veri tabanini (2) bu veriler dogrultusunda güncellemek üzere yapilandirilmaktadir. Bulusun bir uygulamasinda sunucu (4), abone tarafindan ara yüz vasitasiyla girilen verileri Internet gibi bir veri yolu üzerinden istemci cihazdan almak ve veri tabanini (2) bu veriler dogrultusunda güncellemek üzere yapilandirilmaktadir. In one embodiment of the invention, server (4), mobile phone, smart phone, tablet computer, calls that subscribers cannot answer via a client device such as a computer. Enter at least MSISDN information about the people they want to be directed to. and/or reuse the data already saved in the database (2). It is configured to provide an interface that enables Server (4), in the state of the art, the data entered by the subscriber via the interface receive from the client device using any remote communication protocol and to update the database (2) in line with these data. is being configured. In one embodiment of the invention, the server (4) is called by the subscriber. The data entered via the face is transmitted from the client device over a bus such as the Internet. to receive and update the database (2) in accordance with these data. is being configured.

Bulusun bir uygulamasinda sunucu (4), cep telefonu, akilli telefon, tablet bilgisayar, bilgisayar gibi bir istemci cihaz üzerinden abonenin belirli bir konumdayken cevaplayamadigi çagrilarin belirli bir kisiye yönlendirilmesi için abonenin belirli konum bilgisini ve belirli kisiye iliskin MSISDN bilgisini girmesini saglayan bir ara yüz sunmak üzere yapilandirilmaktadir. Bulusun bu uygulamasinda sunucu (4), santral (S) tarafindan abonenin ara yüz vasitasiyla daha önceden girmis oldugu konum bilgisi ile eslesen bir konum bilgisi ile tetiklendiginde çagrinin abonenin söz konusu konumda çagrinin yönlendirilmesini istedigi belirli kisiye aktarilmasi için söz konusu kisinin MSISDN bilgisine iliskin verileri santrale (S) göndermek üzere yapilandirilmaktadir. Örnegin Ankaraida kardesi olan ve IstanbuPda yasayan bir abonenin ara yüze belirli konum bilgisi olarak Ankara bilgisini ve belirli bir kisi MSISDN bilgisi olarak kardesinin telefon numarasi bilgisini girdigi durumda söz konusu abone Ankaraida iken aboneye gelen bir arama abone tarafindan cevaplanamazsa sunucu (4) söz konusu çagrinin abonenin kardesine yönlendirilmesini saglamaktadir. In one embodiment of the invention, server (4), mobile phone, smart phone, tablet computer, when the subscriber is in a certain location via a client device such as a computer. In order for the calls that the subscriber cannot answer to be directed to a specific person, the subscriber must a tool that allows you to enter location information and MSISDN information for a specific person. It is configured to present a face. In this application of the invention, the server (4), by the switchboard (S) that the subscriber has previously entered via the interface. When triggered by a location information that matches the location information, the call for the call to be forwarded to the specific person that it wants to be forwarded at the location in question. to send the data related to the MSISDN information of the person in question to the exchange (S). is being configured. For example, a brother living in Ankara and living in Istanbul. the subscriber's interface as a specific location information and Ankara information and a specific person. In the case where he enters his brother's phone number as MSISDN information, While the subject is in Ankara, a call to the subscriber is made by the subscriber. If it cannot be answered, the server (4) will send the call in question to the subscriber's brother. provides orientation.

Bulusun bir uygulamasinda sunucu (4), cep telefonu, akilli telefon, tablet bilgisayar, bilgisayar gibi bir istemci cihaz üzerinden abonenin belirli bir zaman dilimi içerisinde cevaplayamadigi çagrilarin belirli bir kisiye yönlendirilmesi için abonenin belirli zaman dilimi bilgisini ve belirli kisiye iliskin MSISDN bilgisini girmesini saglayan bir ara yüz sunmak üzere yapilandirilmaktadir. Bulusun bu uygulamasinda sunucu (4), abonenin ara yüz vasitasiyla daha önceden girmis oldugu zaman dilimi içerisinde santral (S) tarafindan tetiklendiginde çagrinin abonenin söz konusu konumda çagrinin yönlendirilmesini istedigi belirli kisiye aktarilmasi için söz konusu kisinin MSISDN bilgisine iliskin verileri santrale (S) göndermek üzere yapilandirilmaktadir. Örnegin bir abonenin ara yüze belirli zaman dilimi bilgisi olarak 21:00-24:00 saat bilgisini ve belirli bir kisi MSISDN bilgisi olarak esinin telefon numarasi bilgisini girdigi durumda söz konusu aboneye saat 21:30'da gelen bir arama abone tarafindan cevaplanamazsa sunucu (4) söz konusu çagrinin abonenin esine yönlendirilmesini saglamaktadir. In one embodiment of the invention, server (4), mobile phone, smart phone, tablet computer, a specific time period of the subscriber via a client device such as a computer In order to direct the calls that the subscriber cannot answer to a specific person, enter specific time zone information and MSISDN information for specific person It is configured to provide an interface that provides Find in this application server (4), the time zone that the subscriber has previously entered via the interface When triggered by the switchboard (S) within the promise at the location to transfer the call to the specific person they want to be forwarded to send the data related to the MSISDN information of the person in question to the exchange (S). is being configured. For example, specific time zone information of a subscriber to the interface Inspired by 21:00-24:00 time information and a specific person MSISDN information In case of entering the telephone number information, the incoming call to the said subscriber at 21:30 If a call cannot be answered by the subscriber, the server (4) It ensures that the subscriber is directed to his spouse.

Bulusun bir uygulamasinda sunucu (4), abonenin veri tabani (2) içerisinde kayit altina alinmasini istedigi bilgileri girmesini saglayan en az bir ara yüzü akilli telefon, tablet bilgisayar gibi bir istemci cihaz üzerinde yürütülen bir uygulama vasitasiyla sunmak üzere yapilandirilmaktadir. In one embodiment of the invention, the server (4) is registered in the subscriber's database (2). At least one smart interface that allows him to enter the information he wants to be included under an application running on a client device such as a phone, tablet computer It is configured to present via

Bulus konusu çagri yönlendirme sistemi (1) sayesinde abone mobil iletisim cihazinda meydana gelen ariza, mobil iletisim cihazinin sarjinin bitmesi, mobil iletisim cihazinin kapsama alani disinda olmasi ya da abonenin mesgul olmasi gibi durumlarda abonenin gelen çagriya cevap verebilmesi için aboneye gelen çagri abone tarafindan daha önceden belirlenen kisilerden 0 an için aboneye en yakin olarak tespit edilen kisiye yönlendirilmektedir. Bu sayede, abonelerin önemli olabilecek çagrilari her zaman karsilayabilmeleri saglanmaktadir. Bulus konusu sistem (1) ile abone, belirli bir konumda gerçeklestirilen çagri yönlendirilmesinde çagrinin yönlendirilecegi belirli bir kisiyi ya da belirli bir zaman diliminde gerçeklestirilen çagri yönlendirilmesinde çagrinin yönlendirilecegi belirli bir kisiyi daha önceden belirleyebilmektedir. Böylece, abone belirli bir konumdayken ya da belirli bir zaman dilimi içerisinde aboneye gelen ancak abone tarafindan cevaplanmayan çagrilar abone tarafindan söz konusu konum ya da söz konusu zaman dilimi ile daha önceden eslestirilen kisiye yönlendirilmektedir. Thanks to the call forwarding system (1), which is the subject of the invention, the subscriber mobile communication malfunction occurring in the mobile communication device, the end of the charge of the mobile communication device, the mobile such as when the communication device is out of range or the subscriber is busy. incoming call to the subscriber so that the subscriber can answer the incoming call. From the people previously determined by the subscriber, the closest to the subscriber for 0 moment directed to the identified person. In this way, subscribers It is ensured that they can always meet the calls that may be made. subject of the invention With system (1), the subscriber is able to forward a call made at a certain location. a specific person to whom the call will be directed, or at a specific time In call forwarding, a specific person to whom the call will be forwarded. can be determined earlier. Thus, when the subscriber is in a certain location or incoming to the subscriber within a certain period of time, but by the subscriber unanswered calls are made by the subscriber at the location or location in question. It is directed to the person previously matched with the time zone.

Bu temel kavramlar etrafinda, bulus konusu çagri yönlendirme sisteminin (1) çok çesitli uygulamalarinin gelistirilmesi mümkün olup, bulus burada açiklanan örneklerle sinirlandirilamaz, esas olarak istemlerde belirtildigi gibidir. Around these basic concepts, the inventive call forwarding system (1) is very development of various applications is possible, and the invention is described herein. not limited to examples, essentially as specified in the claims.

Claims

REQUESTS 1. In order for the subscriber to answer the incoming call, in cases such as a malfunction in the subscriber mobile communication device, the battery of the mobile communication device running out, the mobile communication device out of the coverage area or the subscriber is busy, the call coming to the subscriber will be sent to the other person closest to the subscriber among the previously determined contacts. providing a referral to a person; at least one database (2), which records the data related to the subscriber information, at least the MSISDN information of the subscriber, and at least the MSISDN information of the persons previously determined by the subscriber, paired with the data related to the subscriber information, within the mobile communication network of the subscribers The database (2), which contains at least one instantaneous location database (3), which records the data related to the subscriber location data calculated based on the signaling data performed by the company with the data related to the MSISDN information of the subscribers on a date and time basis, and the database (2) If a call to the subscriber registered in the database (2), who is in communication with the database (3) and at least one exchange (S) related to the call setup in the mobile communication network, is not answered by the subscriber, database, triggered by the last location information To connect to the ina (2), to determine the MSISDN information of the contacts previously determined by the relevant subscriber in the database (2) and to connect to the instant location database (3), by using the MSISDN information of the contacts previously determined by the subscriber in the instant location database (3). A server configured to determine the estimated location information of these persons and to send the data related to the MSISDN information of the person to the exchange (S) in order to determine the person whose estimated location is closest to the subscriber location in the subscriber location information obtained from the exchange (S) and to direct the incoming call to the subscriber to the specified person. A call forwarding characterized by (4) . A call routing system (1) as in the client, characterized by the database (2) that communicates with the server (4) and is configured to be managed by the server (4). . A call routing system (1) as in Claim 1 or 2, which is characterized by a database (2) that records data on subscriber information, at least MSISDN information, which allows the subscriber to direct the incoming calls that cannot be answered to the nearest person. . A call routing as in any of the above requests, characterized by a database (2) that keeps the data of the MSISDN information of the contacts that the subscriber has previously determined in order to forward the call, paired with the data related to the relevant subscriber information, for the forwarding of the call by the subscriber who wants unanswered incoming calls to be forwarded to the nearest person. A call routing as in any of the above claims, characterized by an instant location database (3), preferably managed by a mobile communication network operator, in communication with the server (4). A call routing system (1) as in any of the above requests, characterized by an instant location database (3) that records the estimated instantaneous location information calculated based on the signaling data, paired with the data on the MSISDN information of the relevant person on the basis of date and time. . 7. A call routing as in any of the above claims, characterized by a server (4) communicating with the database (2), the instant location database (3) and at least one exchange (S) associated with the call establishment in the mobile communication network. system (1). 8. To manage the database (2) with operations such as recording new data in the database (2), deleting the recorded data in the database (2) or updating the recorded data in the database (2) by changing the recorded data in the database (2). A call routing system (1) as in any of the above requests, characterized by the server (4] configured to be configured for the purpose. A call forwarding system (1) as in any of the above requests, characterized by a server (4) configured to be triggered by location information and connected to the database (2). It is configured to detect MSISDN information about the contacts it has previously determined and to connect to the instant location database (3) A call forwarding system (1) as in Claim 9, characterized by the hiring server (4]. 11. Request 10, which is characterized by the server (4), which is configured to detect the estimated location information of these people by using the MSISDN information of the contacts previously determined by the subscriber in the instant location database (3) after connecting to the instantaneous location database (3), A call forwarding system as in (1). 12. After determining the estimated location information recorded in the instant location database (3) of the contacts previously determined by the subscriber, comparing the location information determined with the location information of the subscriber coming from the exchange (S) and determining the person closest to the subscriber and the MSISDN information of this person. A call routing system (1) as in claim llll, characterized by the server (4) configured to identify it. Request 12' characterized by the server (4), which is configured to communicate with the exchange (S) and send the data related to the MSISDN information of the person determined closest to the subscriber, to the exchange (S) in order to direct the call coming to the subscriber and not answered by the subscriber to the person determined to be closest to the subscriber. A call routing system as in the one with the server (4), which is configured to provide an interface that allows the subscribers to enter at least MSISDN information about the people they want to forward the calls that they cannot answer and/or rearrange the data already recorded in the database (2) over a client device. a call forwarding system (1) as in any one of the above claims, characterized. 15. A 16. As in Claim 14, characterized by a server (4) that is configured to receive the data entered by the subscriber via the interface from the client device over the connection established with the client device using any remote communication protocol and to update the database (2) in accordance with these data. A call routing as in Claim 15, characterized by the server (4) configured to receive the data entered by the subscriber via the interface from the client device over a connection established with the client device via a bus and to update the database (2) in accordance with this data. As in any of the above requests, characterized by a server (4) configured to provide an interface that allows the subscriber to enter the specific location information and the MSISDN information of the specific person, so that the calls that the subscriber cannot answer while in a certain location are directed to a specific person. Characterized by the server (4), which is configured to send the data related to the MSISDN information of the said person to the exchange (S) in order to transfer the call to the specific person whom the subscriber wants the call to be forwarded, when triggered by a location information matching the location information entered by the subscriber via the interface before. A call forwarding system (1) as in claim 17. A server as in any of the above claims, characterized by a server (4) configured to provide an interface that allows the subscriber to enter the specific time zone information and the MSISDN information of the particular person in order to direct the calls that the subscriber cannot answer within a certain time period over a client device. call forwarding system (1). 20. With the server (4) that is configured to send the MSISDN information of the said person to the exchange (S) in order to transfer the call to the specific person whom the subscriber wants the call to be forwarded, when triggered by the exchange (S) within the time period that the subscriber has previously entered through the interface. a call forwarding system (1) as in Claim 19, characterized in. 21. A call forwarding as in any of the above claims, characterized by a server (4) configured to present at least one interface that enables the subscriber to enter the information he/she wants to be recorded in the database (2) via an application running on a client device.