SU756669A1 - Device for automatic distributing of calls - Google Patents

Description

The invention relates to communication technology and can be used as a subscriber device for programming numbers, an automatic call of an ATS and dialing these numbers at the required hours and minutes of the day.

A device for automatic distribution of calls is known, comprising a serially connected start block, a decoder, a nominal type ^{and a} statura, a program block, an encoder and a pulse counter, the first output of which is connected to the first input of the And element, the second output of the pulse counter through the ^ blocker is connected to ^ 5 the second input * of the AND element, the first output of which is connected to the input of the decade keyboard, one output of which is connected to the input of the encoder, and the other output is connected to another input of the blocker-20 torus, the second output of the AND element is connected to the input of the pulse generator ,, co. the input of the first key and the first input of the start-up block, the second and third inputs of which are connected respectively to other outputs of the decoder and named keyboard, and the additional output of the start block through a pulse series counter is connected to another input of the decoder, the first key through 30

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the second key is connected to the communication line, the third key and the talker unit are connected in parallel to the first key, the ringing equipment unit is connected in parallel to the communication line and the switch, the output of which is connected to the fourth input of the start-up unit through the signal receiver, the first output of the storage unit is connected to another input of the switch, the second output of the storage unit and the first output of the pulse generator are connected to other inputs of the second key, and the second and third outputs of the pulse generator are are connected respectively to the other inputs of the pulse counter and the ring equipment [1] ·

However, the known device for automatic distribution of calls does not provide a sufficient increase in the efficiency of telephone communication and saving the subscriber’s time.

The aim of the invention is to increase speed.

To do this, the device for automatic distribution of calls, containing a serially connected start block, a decoder, a name pad, a program block, an encoder, and

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.the pulse counter, the first output of which is connected to the first input of the And element, the second output of the pulse counter through the blocker is connected to the second input of the And element, the first output of the co. second is connected to the input of the decade keyboard, one output of which is connected to the input of the encoder, and the other is connected to another input of the blocker, the second output of the element I is connected to the input of the pulse generator, to the input of the first key and to the first input of the trigger unit, the * and ³ second and third inputs of which are connected respectively to the other outputs of the decoder and the nominal and the additional output of the start-up block is connected to another decoder input via a pulse series counter, the first key is connected via a second key to the communication line, a third key connected in series and a talker unit 20 are connected in parallel, the communication line is turned on the ring instrument unit and the switch, the output of which is connected to the fourth through the receiver of the “ready” signal. the input of the starting block 25, the first output of the memory block is connected to another switch input, the second output of the memory block and the first output of the pulse generator are connected to other inputs of the second key, and the second and third outputs of the pulse generator are connected to the other inputs of the pulse counter and an additional program block, a current time sensor 35 and a display unit are introduced, the third output of the storage unit is integrated with the output of the ring instrument block and connected to the first During the additional program block, the output of which is connected to another input of a named keyboard, the first additional output of which is connected to the input of the storage unit, the second additional output is connected to the input of the display unit, and the output of the current time sensor is under-. keys to the second input of the additional program block.

The drawing shows a structural electrical circuit of the proposed device.

The device for automatic call distribution contains a launch block 1, a decoder 2, a named keyboard 3, program block 4, an encoder 5, a counter of impulses, an element And 7, a blocker 8, a decadal keyboard 9, a generator of 10 pulses, the first key 11, a counter 12 a series of pulses, a second key 13, a third key 14, a talker unit 15, a calling instrument unit 16, a switch 17, a receiver 18, the signal is ready, a storage unit 19, an additional program block 20, a current time sensor '21 and a display unit 22 .

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The device works as follows.

The operation of the device will be described in the mode, keyboard dialing and automatic distribution of calls by time of day.

Keypad mode.

After picking up the microtelephone, the second key 13 is opened and the subscriber receives the “ready” signal. After that, the subscriber presses the corresponding button of the 1st series of the dialed number button in the decade keyboard 9. At the same time, the necessary entry is made in the encoder 5. Then, through the counter 6 pulses on one of the inputs of the element And 7 signal. If the button in the decade masturbation 9 has not yet been released, then from the second input of the element And 7 the signal, which was fed in the initial state from Blocker 8, is removed. After releasing the dial button, via decade keyboard 9, a command is given to the lock 8 - permission to restore this signal. The signal from the output of the element And 7 is launched by the first key 11 block .15 conversational devices. Due to the opening of the first key 11, the third key 14 is closed to turn off the unit 15 conversational devices. The first key 11, closing, provides the squareness of the linear impulses, and the third key 14, opening, eliminates listening to clicks in the block 15 conversational devices when typing series. At the same time, the recording of the decade keyboard 9 in the encoder 5 is prevented before the end of the series dialing to prevent typing failure. The pulses generated by the pulse generator 10 control the operation of the second key 13, transferring it from the open state to the pulse key mode, and are fed to the counter 6 pulses, where these pulses are counted from the position corresponding to the entry in the encoder 5 when the button in the decade keyboard 9 is pressed to initial state. In addition, pulses are supplied to a block of 16 ring instruments, which will be converted into synchronous tonal parcels for acoustic accompaniment of a set of series. When the ishbdnogo state is reached, the pulse counter b removes the signal from one of the inputs of the element 7. This stops the generator of 10 · pulses, locks off the decade keyboard 9, closes the first key 11, opens the third key 14. After receiving information about the end of a series of With the help of a block of 16 calling devices, the subscriber presses the next button in the decade keyboard 9 to record the encoder 5. After releasing the button in the decade keyboard 9, the series will be recruited as described for the 1st series.

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Automatic call distribution.

The required number and time of broods is programmed in additional program block 20, which interacts with the current time sensor 21 and the name keyboard 3. When the current time sensor 21 of the current time receives information about the current time corresponding to the programmed time of the automatic call of the desired subscriber, additional program block 20, a command is sent to the named keyboard 3, by which it translates the second key 13 through the memory block 19. Lastly, opening, it will provide PBX occupation, i.e. receiving signal "ready" receiver 10 signal "ready."

At the same time, a command-20 and the generation of an acoustic signal and, if necessary, an optical signal about the implementation of an automatically programmed at the moment, will be sent from the nominal keyboard 3 to the display unit 22. Upon receipt of the signal “ready” from the receiver “18 signal“ ready ”the command will be sent to the start block 1, which will transfer the counter of the 12 series of pulses from the initial to the 1st working position and bring the decoder 2 into working condition. the signal. to the input element And 7. At the output of the element And 7, a command is issued to start the generator 10 pulses, open the first key _ _ 11, which closes the third key ³³ 14, and ensure that the decadal keyboard is locked 9. The pulses from the generator 10 pulses will control the operation of the second key 13, from read by the counter 6 pulses from the state corresponding to 40 records made from the decade keyboard 9 in the encoder 5 as applied to the first series of automatically dialed numbers until the counter 6 pulses reaches the initial state. In the initial state of the pulse counter b, the output signal from the element 7 is removed. The generator of 10 "pulses will stop, the first key 11 will close, 50 the second and third keys 13 and 14 will open. The start block 1 will pass the counter of the 12 series of pulses through IE 1 in the 2nd state, which will be decoded in decoder 2. "

After that, as in the 1st series, "the input element And 7 gives a signal that will start the generator 10 pulses - due to the output signal, opening the first key 11 and closing the third key 14. The pulses from the generator 10 pulses will lead the second the key 13 is in the mode of generating an appropriate number of linear DC pulses and will be from; it is read by the pulse counter 6 until the latter reaches the initial state ^. Then the device will be launched through the inter-series exposure to a set of the 3rd series, followed by the 4th series and etc. The set of each series will be accompanied by an acoustic signal generated by the calling instrument unit 16. After the last series is recruited from the decoder 2, a stop command will be sent to the start unit 1, and the device will be brought to the ready state.

Similarly, the next call will take place at the specified time.

It is assumed that the device will be installed for subscribers who, by the nature of their duties, do not leave the workplace. Therefore, the moment of automatic making a call, the subscription will fix .. Therefore, there is no provision for automatic release of the device when there is no answer from the automatically called subscriber.

It may happen that at the moment corresponding to the automatic sending of the next call, the device will be busy with a conversation during incoming or outgoing communication. In this case, the additional program block 20> having received information from the storage unit 19 about the busy line, will provide the subscriber with a warning signal using the indication block 22 about the need to implement the next automatic call, first, put the device into the waiting mode for the end of the call so that implement an auto call on hold.

When an incoming call arrives at the moment when a call should be automatically made to the programmed subscriber, incoming communication is preferred. When receiving the first call of an inductor call from the 16 pillars unit, the additional program block 20 will receive a command that provides the subscriber with a warning using the display unit 22 to make the next automatic call, and put the device into the waiting mode for the end of the incoming communication to then automatic waiting call.

; The device can be used at any time in the autodial mode. To do this, the subscriber needs after lifting the handset and listening to the "ready" signal on. Press the required address button in the name pad 3.. ·

Thus, the use of the proposed device significantly increases the efficiency of telephone communication and saves the subscriber’s time and

'one of the developed subscriber

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devices have not yet been implemented, which distinguishes it from the prototype.

Claims (1)

Claim 5 A device for automatic call distribution, containing a serially connected start block, a decoder, a named keyboard, a program block, an encoder and a pulse counter, the first output of which is connected to the first input of the And element, the second output of the counter of pulses is through a blocker connected to the second the input (5 elements And, the first output of which is connected to the input of the decade keyboard, one output of which is connected to the input of the encoder, and the other output is connected to another input of the blocker, the second output of the element And is connected to the input of the eratora pulses to the input of the first switch and to the first input of the trigger block, second and third inputs connected respectively to the other outputs of the decoder and name of the keyboard, and ⁵ additionally pre- output trigger pulse series via the block counter is connected to the other input of the decoder, wherein the first the key is connected via a second key to the communication line, parallel to the first key are connected in series the connected third key and the talker unit, the ringing equipment unit and the switch are turned on in parallel, the output to through the receiver signal "ready" is connected to the fourth input of the startup unit, the first output of the storage unit is connected to another input of the switch, the second output of the storage unit and the first output of the pulse generator are connected to the other inputs of the second key, and the second and third outputs of the pulse generator are connected respectively to other inputs, a pulse counter and a ringing device unit, characterized in that, in order to increase speed, an additional program block, a current time sensor and an indication block are introduced and, while the third output of the storage unit is combined with the output of the pens unit and connected to the first input of an additional software unit, the output of which is connected to another input of the named keyboard, the first additional output of which is connected to the input of the storage unit, the second additional output is connected to the input of the unit indication, and the output of the current time sensor is connected to the second input of the additional program block.