SK7716Y1 - System for the operation of the automated sale of electronic tickets - Google Patents

Abstract

System for the operation of the automated sale of electronic tickets consists of hardware means (1) of the headquarters with a stored application (1.1) TM-Cloud for the sale, registration and distribution of electronic tickets, whereby the hardware means (1) of the headquarters are connected through the first interface (1.1.4) to the first communication means (2.4) with at least one mobile communication device (4) of the customer contains management applications and registration of electronic tickets. The hardware means (1) of the headquarters with a stored application (1.1) TM-Cloud for the sale, registration and distribution of electronic tickets comprises an evidence database (1.1.1) of the electronic ticket, block (1.1.2) and data processing unit (1.1.3) for generating and distribution of electronic tickets and the second communication means (2.1) connected through an interface (3.1.2) for CRM systems with control hardware means (3) with a stored application (3.1) TM-Check for electronic tickets control.

Description

The technical solution relates to a system connection for the sale of electronic tickets for various events and integration with automatic entry and control systems. The technical solution belongs to the area of electronic transmission and processing of digital data, recognition of data from physical devices and the area of design of specialized software for system operation.

BACKGROUND OF THE INVENTION

Currently, there are various solutions on the market for selling printed tickets via Internet applications or client applications in sales networks. The best known provider on the Slovak market is Ticketportal. Printed tickets contain all information about the event. watermarks or holographic stickers. Printed tickets contain mostly a barcode that is primarily used to check the ticket through a barcode reader that is part of the ticket machine, terminal, or is used by the physical operator.

From foreign markets are known solutions where the bar code on the printed ticket is replaced by QR (Quick Response) code. The QR code is an example of a two-dimensional code written in a square that allows you to encode more data than a traditional barcode.

Foreign Patent Applications Distributed System and Method for Event Ticket Management and Delivery (US 20070226021 A1) and Entertainment Event Ticket Purchase and Exchange System (CA 2404079 C) are known in the art. The first application deals with a system for the distribution and electronic processing of tickets and the second system and interface for the subsequent sale of tickets.

At present, there are no known solutions which, by their technical improvement, would include the overall solution of one-time electronic ticket sales without the need for a printed ticket.

This has led to efforts to design a functional engagement for selling electronic tickets that will replace printed tickets and will use sales networks that have PC cash registers, self-service terminals or POS terminals (Point-of-sale) with TMR (Ticket Media Retail) installed to the central system, and use the TM (Ticket Media) application available on smartphones and tablets. A POS terminal is an electronic device that enables a credit card transaction to be executed. TMR is an application through which it is possible to sell concert tickets by checking the necessary data in the central system (eg concert name, date, time, vacancies, etc.). The output of this application is always a ticket or ticket eg. with barcode. TM is an application that is designed especially for "smart" phones. smartphones. The output of this application is an electronic ticket or ticket; the concert verifies the information that is on the display of the “smartphone”.

Another endeavor was the subsequent automated ticket control, which would be performed by checking the QR code or by checking the barcode on the electronic ticket itself or by using Near Field Communication (NFC) technology on the device with the electronic ticket application as well as the control ( or Bluetooth, Wifi or WUSB technology, as well as on a public-key cryptography security technology, also known as asymmetric cryptography. As a result of this effort, a utility model is described, which addresses the involvement in the operation of automated electronic ticket sales.

The essence of the technical solution

The mentioned possibilities of touch screen mobile devices, so-called tablets or smartphones respectively mobile phones with advanced operating system iOS, Android, Windows Mobile, Windows Phone, PalmOS, Bada and MeeGoa, identification based on NFC, Bluetooth, Wifi or WUSB technology as well as technical electronic format publishing capabilities and advanced data transfer systems have led to the design of system engagement to run automated electronic ticket sales based on this utility model, based on hardware resources and specialized software applications that create a comprehensive solution consisting of a TM-Cloud application designed for for the sale, registration and distribution of electronic tickets and from the TM-Check application, designed to control electronic tickets and interfaces for automatic access systems and CRM (Customer Relationship Management) systems us. CRM is the standard abbreviation for a customer relationship management system, a database technology that enables the process of processing customer information.

The proposed technical solution enables automated sale of tickets in electronic form, distribution and subsequent control of tickets in electronic form and the essence of the solution lies in

The TM-Cloud application is stored in the door means of the central office for the sale and registration of electronic tickets, further comprising an electronic ticket registration database, a data processing block, a block for generating and distributing electronic tickets to mobile devices (smartphones, tablets). The hardware of the central office further comprises a first interface for communicating with the included TM application in which electronic tickets are stored and stored on the customer's mobile communication devices, an application interface for communicating with various web services through which tickets are sold, and a second interface for connecting to hardware TMR-equipped ticketing devices, such as cash registers, self-service terminals, tablets and smartphones, as well as a web interface for accessing the ticket database via an Internet connection through devices with an Internet browser.

The proposed technical solution will further enable the control of electronic tickets stored on the customer's mobile communication devices by means of portable or stationary barcode or QR code readers equipped with a camera scanner or electronic tickets stored in digital form on portable or stationary devices used for authentication NFC, Bluetooth, Wift, or WUSB. The principle of the solution further consists in that the hardware means of control with stored TM-Check electronic ticket control application includes a communication interface connected to a ticket database, a universal interface for communication with various electronic ticket control devices, an interface for communication with a TM application containing recorded and stored electronic tickets on the customer's mobile devices, data control and evaluation system, interfaces for automatic access systems such as automatic gateways, barriers and turnstiles, and application interface for data exchange with CRM systems.

Automated ticket sales are performed by the customer choosing the event, location and date via the TM app or via a web service connected to the TM-Cloud application or through a POS network, POS terminals, self-service terminals connected via the TM-Cloud application interface, and after the payment of the sale price, an electronic ticket is generated directly in the TM application, or in the agreed data format, the necessary data are sent to the customer's mobile communication device from the aforementioned sales methods and devices and subsequently an electronic ticket is generated. The installed TM application on the customer's mobile communication devices displays an electronic ticket with a barcode and QR code including data such as location, name, date and time of the event, validity, sector, row and location, performers and additional information. TM application with valid electronic ticket allows sending unique identifier of stored ticket via NFC, Bluetooth, Wifi, WUSB, GPRS, EDGE, UMTS, HSDPA, WiMax, LTE to automatic input devices or to another customer's TM application in case of ticket sale or donation. The electronic ticket is accessible only from the TM application and is clearly bound to the customer's mobile communication device. The TM application is freely available and any mobile communication device owner (the list of supported devices is freely available) can install the application for free. In case of transfer of the ticket to another mobile device (sale or donation), the ticket is unambiguous and the data exchange security is realized by means of cryptographic key technology.

The advantage of connecting the system to the operation of automated sales of electronic tickets and integration with automatic entry and control systems is a comprehensive solution allowing to replace a printed ticket with an electronic ticket with all security features required by this service, ie unambiguously identifiable with remote electronic ticket transmission. sale and donation without the physical presence of both parties), and with a much lower environmental burden than traditional printed tickets. The advantage is the possibility to use the proposed system in parallel with existing systems of sale and control of printed tickets. If the customer wishes to keep the ticket as a souvenir, it is also possible to print the electronic ticket directly from the TM application.

The proposed system connection is only operable with TM-Cloud, TM-Check and TM and TMR applications.

Overview of the drawings

The system connection for the operation of the electronic system for selling electronic tickets according to the technical solution will be further explained in the drawing, where Figure 1 shows the wiring diagram of the automated system.

Obviously, the described embodiment of the wiring for the operation of the electronic ticketing system is given as an illustration and not as a limitation of the technical solutions. Those skilled in the art of ICT will be able to identify many equivalents to specific embodiments based on the information described in this document and routine experimentation.

The invention and various equivalents will also be included within the scope of the following protection claims.

EXAMPLES

In this example, the technical solution with the description of the operation shown in Figure 1 is described. The basic component of the system connection for automated electronic ticket sales is the 1.1 TM-Cloud application for selling, recording and distributing electronic tickets and system management located on the central hardware 1. Headquarters X hardware includes a 1.1.1 database and a 1.1.2 data processing system, and a 1.1.3 system for generating and distributing electronic tickets to customer's mobile communications devices, such as smartphones and tablets, and a 1.1.4 interface for communicating with the TM application, in which electronic tickets on mobile devices are registered and stored. They also include application interface 1.1.5 to communicate with various web services through which tickets are purchased and sold, and interface 1.1.6 to link to hardware devices suitable for ticketing and are equipped with TMR applications such as PC cash registers, self-service terminals, tablets and smartphones. It also includes a web interface 1.1.7 for accessing the ticket database via an Internet connection. The hardware means X of the central office with the included TM-Cloud 1.1 application are the second means of communication 2.1 connected to the hardware means 3, which are intended to check electronic tickets with the included TM-Check 3.1 application. They also include interface 3.1.1 for access and control systems and interface 3.1.2 for CRM systems. The X-stored headquarters hardware resources 1.1 TM-Cloud are the first means of communication 2.4 connected to the customer's mobile communication devices 4, such as smartphones and tablets with stored TM applications, in which electronic tickets are registered and stored. The X-based centralized storage device 1.1 TM-Cloud is the third communication means 2.5 connected to third-party web services 5 and also the fourth communication means 2.6 are connected to hardware 6 suitable for ticketing and equipped with TMR. Communication links 2.1 and 2.4 and 2.5 and 2.6 are implemented on TCP / IP protocols via fixed data connection or wireless WiFi, or GPRS / UMTS / HSPDA / LTE mobile networks.

X-Headquarter hardware with stored 1.1 TM-Cloud application enables recording, monitoring, management, generation and distribution of electronic tickets and authorized access to content stored in database 1.1.1 and with the possibility of connecting devices 6 for sale of electronic devices through this software The TMR application installed and the customer's mobile communication devices 4 with the TM application installed, which serve as an electronic ticket store equipped with a utility for cooperation with NFC, Bluetooth, Wifi and WUSB technology.

The hardware-based control means 3 of the stored application 3.1 TM-Check through this software allows the acceptance of requests via interface 3.1.1 from control and readers 7 equipped with a camera sensor 7.1 or control and readers 8 equipped with 8.1 software to cooperate with the technology NFC, Bluetooth, Wifi and WUSB. The hardware means 3 and the control and reading devices 7 or 8 are located at the event operator.

Industrial usability

The proposed system connection for the operation of automated sales of electronic tickets has industrial applicability in communication technologies.

PROTECTION REQUIREMENTS

Claims (5)

System connection for the operation of automated sales of electronic tickets, characterized in that it consists of the hardware means (1) of the central office with stored TM-Cloud application (1.1) for the sale, registration and distribution of electronic tickets, the central means (1) of the central office being via a first interface (1.1.4) interconnected by the first means of communication (2.4) with at least one mobile communication device (4) of the customer with an included application for managing and recording electronic tickets; hardware resources (1) stored application headquarters (1.1) TM-Cloud for the sale, registration and distribution of electronic tickets consist of a database (1.1.1) of electronic ticket records, data processing block (1.1.2) and data block (1.1.3) generation and distribution of electronic tickets and are connected by second communication means (2.1) via interface (3.1.2) for CRM systems with har4 771 by door control means (3) with stored application (3.1) TM-Check of electronic ticket control. System connection for the operation of automated electronic ticket sales according to claim 1, characterized in that the hardware control means (3) with the stored application (3.1) 5 TM-Check electronic ticket checks are connected via an interface (3.1.1) for access and control systems to readers and control devices (7) containing camera sensors and / or to readers and control devices (8) containing NFC technology. System connection for the operation of the automated sale of electronic tickets according to claims 1 and 2, characterized in that the hardware means (1) of the stored application central office 10 (1-1) The TM-Cloud for the sale, registration and distribution of electronic tickets is interconnected by third communication means (2.5) to third party hardware resources (5) with web services via the application interface (1.1.5) for communication with web services. System connection for the operation of the automated sale of electronic tickets according to claims 1 and 2, characterized in that the hardware means (1) of the stored application central office 15 (1-1) The TM-Cloud for the sale, registration and distribution of electronic tickets is connected via a second interface (1.1.6) by means of fourth communication means (2.6) to hardware devices (6) for selling tickets with stored TMR application. System connection for the operation of the automated sale of electronic tickets according to claims 1 and 2, characterized in that the hardware means (1) of the stored application central office 20 (1-1) TM-Cloud for the sale, registration and distribution of electronic tickets are connected to the Internet via the web interface (1.1.7) to access the ticket database. 1 drawing