SI24268A - Procedure of notification, alarms and rendering of assistance trough a mobile phone and/or web interface - Google Patents

Abstract

The procedure for informing, alerting and providing assistance via a mobile phone and / or web interface. The notification procedure according to the invention allows for the proper communication of persons, such as relatives, friends, random passers-by ... and / or institutions, such as intervention intervention group, emergency medical center, hospitals in close proximity to a casualty, whereby the process communicates through the application that is installed on the mobile phone and / or the web interface, who needs help, the location of the victim, and the accident data. In order to provide first-aid to the victim, the application also offers educational content of first aid, display locations of automatic external defibrillators, hospitals, emergency services, police and fire stations, pharmacies and medical distance medical assistance, using video and audio conferencing when activating the camera on a mobile phone, providing healthcare professionals with an insight into the health of the injured person on the ground and giving useful information to rescuers, responding well to help and on the move. In this way, the time needed to locate a person who needs urgent medical assistance and a successful and quick transmission of real help to the person concerned is significantly reduced.

Description

The object of the invention is a process of notification, alerting and providing assistance which, through an application installed on a mobile phone and / or web interface, enables the simultaneous notification and alerting of several persons at the same time, in particular rescuers and other intervention groups, reducing the time to providing first aid and effectively increasing the chance of survival, especially in the event of sudden cardiac arrest.

A technical problem

The technical problem solved by the invention is how to minimize the time it takes to locate a person in need of urgent medical assistance and the successful and prompt delivery of the right assistance to that person. This is made possible through an information process according to the invention that allows appropriate information to be provided to persons such as relatives, friends, random passers-by, ... and / or institutions, such as an emergency intervention team, an emergency medical center, hospitals that are in the immediate vicinity of a radius of 300 meters or more from the injured party, with the procedure communicating via the application installed on the mobile phone and / or web interface who is in need of assistance, the location of the injured party and the accident information. To enable the provision of first aid to an injured person, the application also provides educational first aid content, display of locations of automatic external defibrillators (AEDs), hospitals, emergency rooms, police and fire stations, pharmacies and professional medical assistance at a distance, using video and audio conferencing upon camera activation at mobile phone, allowing medical staff to see the health status of the injured person in the field and provide useful information to emergency responders who are on the move.

Today's mobile phone is a ubiquitous and widespread communication device that, thanks to its processing power and various supported connections such as GPRS, UMTS, 3G, 4G, WLAN, NFC, Bluetooth, GPS and the like, allows information to be acquired, downloaded and run software. The phones also allow you to record video content. painting. The aim of the invention is therefore to utilize all of the above capabilities of a mobile phone and other devices that may be connected to the telephone.

The prior art

Cardiovascular diseases are the number one cause of death worldwide, with over 4 million people dying every year in Europe, which is more than 40% of all deaths in Europe. Due to too slow assistance, poor knowledge of the basic resuscitation procedure (TPO), poor recognition, accessibility and use of an automatic external defibrillator (AED), the survival rate in case of sudden cardiac arrest is very low, ranging between 5% and 7%. An emergency medical vehicle (NMP) takes an average of about 8 minutes or more to arrive at the scene of an accident - depending on the location of the victim, road conditions (road congestion) and weather (snow, rain, ice ...). A person who experiences sudden cardiac arrest after four minutes without help begins to die of brain cells and irreparable brain damage occurs. With each passing minute, the probability of survival decreases by 10%. A big problem for random persons (lay people) who respond to help is a poor knowledge of first aid, lack of knowledge of the basic resuscitation process, lack of information on the locations of automatic external defibrillators and how to use them. One of the main problems is the poor accessibility of defibrillators, as many defibrillators are housed indoors and can only be accessed by authorized persons and are not accessible 24 hours a day. If you knew that a person (friend or family member) was in need of help and obtained the location of the victim, relatives and friends would first respond to the assistance, as would strangers with first-aid knowledge.

It is important for the successful resolution of cardiac arrest to minimize the time to first aid and the rapid use of automatic external defibrillation. The first to come to the rescue are relatives, friends and, as a rule, random persons who find themselves in close proximity and who are not expected to have professional qualifications.

Today, there is a key on the phone that allows the user to use the SOS panic button to notify their emergency contacts, such as relatives, friends or GP, and send them an SMS containing the name and location of the injured person. The problem with such notification is that the victim who activated the SOS panic button does not know if the emergency contacts have received an SMS message and / or have responded to the assistance and / or when they will arrive at the location, since the system does not know where the emergency is located contact and also does not report where the automatic external defibrillators are closest. The biggest problem, however, is that the recipients of the SMS receive an inaccurate location of the injured person, since the search for the location of the injured person is via a mobile signal that obtains the inaccurate location of the mobile phone up to 1 kilometer or more away from the actual location. A more accurate location of the casualty allows for a GPS signal, but it can take up to 2 minutes or more and the casualty must be in an open space, otherwise the GPS does not work. An additional big problem with this kind of notification is that the mobile phone cannot send an SOS message to random passers-by via the SOS panic button, which unfortunately cannot respond to help.

The aforementioned situation implies the need for a new information procedure that would provide other vital information, such as first aid training content, display of the closest locations of automatic external defibrillators, audio and / or video call with an on-call physician, in addition to prompt notification of the location of the victim, .... This is made possible by the process of the invention.

Description of solution to a technical problem

The essence of the proposed notification, alerting and assistance process is that when a registered user launches an application, all necessary accident and / or accident information such as first and last name, location, medical information and status are sent to the monitoring server and then to the supervisor the server notifies all registered users of the application, which are in the immediate vicinity, within a radius of 300 meters or more, of an accident or the end of the accident. Registered users of the application may be emergency contacts, such as family members, friends, neighbors, GPs, paramedics, and any other users of the application in the immediate vicinity of the victim.

The application allows the dispatch center and / or emergency medical center to be properly informed.

When an application user receives a message in the form of a notification notification, and when the application user responds to the assistance, the application user responding to the assistance receives important information such as the name of the victim, the victim's medical information, location address, a description of the problem and location of automatic external defibrillatoids in the immediate vicinity of the injured person. the end of the accident. The application also draws the user on the map the fastest route to the casualty and to the nearest automatic external defibrillator and draws out the locations of emergency rooms, hospitals, pharmacies, police and fire stations. In the application, the user can read the first aid educational content and how to use the automatic external defibrillator. When the user arrives at the casualty, he or she can activate audio and / or video conferencing through the application, if the mobile phone allows, with an on-call physician at a distance, where the latter assesses the accident situation and provides rescue instructions.

In the case where the victim or eyewitness is not a registered user of the application, the dispatch center and / or emergency medical center receives an emergency call to the designated number for this purpose and thus obtains from the caller all necessary information about the victim and / or the accident, such as first and last name, location, health information and status, dispatch center and / or emergency medical center initiates a rescue process through an application that sends the information received to the monitoring server.

The notification process is also compatible with the SOS module. An SOS module is a portable device that can be located in a bracelet or necklace or in a pants belt or in a ring or pendant or in a different item and when someone needs help and doesn't have a phone beside them, only the SOS module The SOS module activates Bluetooth and sends a signal to the mobile phone or Bluetooth locator, which activates the application that sends the corresponding message to the monitoring server. The SOS module can be an SOS bracelet that has special sensors for measuring heart rate and body temperature. If the SOS bracelet user has cardiac arrest, the SOS bracelet can start the application automatically, since the SOS bracelet detects the user's heart condition (cardiac arrest) and automatically connects to the mobile phone via Bluetooth and activates the application. In case the mobile phone is too far from the casualty, the SOS bracelet can be connected to the Bluetooth locator, which activates the application. A Bluetooth locator is a device that detects a Bluetooth signal within a kilometer or more, identifies who needs help, and only the location of the user through triangulation and signal strength.

Every user who wants to use the application must register and log in to the system via son / or mobile phone. If the user is not already registered, they must complete a questionnaire before registering, stating all essential information such as:

- Name and surname

Email or Username Password

Mobile phone number

- Address (Street Name, City, Country)

Gender and age

What blood type do you have?

User type: lifeguard, volunteer, heart patient, child, senior You have a pacemaker Illnesses

- What are you allergic to?

- What medicines you are taking

You have an SOS Bracelet: Enter the SOS Bracelet ID Add your contacts in case of emergency

My most visited locations: home, work, school, fitness, weekend, ...

When the user completes the registration process, the application shows him the general terms of use of the application. When the user agrees to the terms, the application activates the account and sends the registration of the user or his data to the monitoring server. The dashboard homepage appears. There are some buttons on the dashboard, such as: educational content, resuscitation process, location of defibrillators, settings, on-call duty, assistance and a "Help" button. When the user clicks on the Help button, the application starts.

The user application asks: Who needs help? The user has two buttons to choose from: "I" or "Other." When the user makes a choice, the application asks him: What is the type of injury, such as whether the victim is conscious or the victim is breathing, has bleeding, head injury, amputation, poisoning, bone fracture, .... When the user chooses the types of damage, the application then asks the user Where you are, where your location is. The user has the choice of pre-set location (I am at home, at school, at work, ...), manually enter the location, nearby locations and find me / on the map. Both buttons also show the address of the user's location, where the application automatically checks the user's location via GPS and / or Wi-Fi and / or mobile GPRS / UMTS / 3G / 4G signal. The application reports the accuracy of the location itself, depending on the accuracy of the signal (GPS, Wi-Fi and GPRS / UMTS / 3G / 4G mobile connection). The app user can manually change the location address and also add a note such as an event description or a detailed description of the location itself, e.g. on which floor is the victim. When the user enters the location data and verifies that the information is correct, the application initiates an emergency call to 112 and / or 911 depending on the country.

The notification process of the invention comprises:

activation of an emergency call;

obtaining information on the victim;

- sending information on the casualty to the control server and at the same time informing the dispatch center and / or the emergency medical center;

- sending a notification from the monitoring server to registered users;

verification of response by registered users;

providing all necessary information about the casualty to registered users who responded to the notification;

informing the dispatch center and / or emergency medical center and the casualty and / or eyewitness about the response;

- Optional activation of the physician by registered users and / or eyewitness.

The invention will be described in detail and presented in the drawings showing:

Figure 1: The eyewitness and / or the victim is not the user of the application

Figure 2: The injured party is the user of the application

Figure 3: The eyewitness is the user of the application

Figure 4: The victim is a user of the SOS module

In the first case, when eyewitness 20a and / or the casualty 20 are not users of the application, the eyewitness 20a and / or the casualty 20 via mobile or static telephone (Figure 1) dials the emergency number and operator at the dispatch center and / or emergency medical assistance 3c reports information 1 such as: who is calling, what happened, where it happened, how many are injured, what are the injuries. The operator enters this information 1 into database 10 on a computer and / or on a tablet and / or mobile phone containing the application and simultaneously sends data 1 to the control server 2. When control server 2 receives data 1, it processes and checks to whom it will send data 1:

- Rescuers 3b in charge in the area of the injured 20 and / or eyewitness 20a, as the application verifies their locations via GPS or the Internet: Wi-Fi or GPRS / UMTS / 3G / 4G mobile signal in the form of a notification notification 9. Rescuers 3b are people who have full first aid kit registered in the alert system who can call 300 meters or more through the app.

- users of 3d applications in the immediate vicinity of a radius of 300 meters or more from the casualty 20 and / or eyewitness 20a, as the application checks their locations in the same manner as for solvers 3b. Monitoring server 2 sends data 1 to 3d application users in the form of a notification notification 9 to obtain all useful information such as who needs help and the location of the injured person 20.

If 3d application users and / or rescuers 3b respond to help, the application shows them the location of the injured 20, the locations of the automatic external defibrillators, the rescue process and displays the other information 1 of the injured 20. At the same time, a response signal 8 is sent from the 3d user or the rescuer 3b back to control server 2, so control server 2 sees how many people responded to the assistance and when they reach the casualty 20 and then sends control server 2 to the dispatch center and / or emergency medical aid 3c SOS report 22.

The 3d application user and / or solver 3b can activate the video and / or audio conference 6 with the remote physician 7, who is the registered user of the application, via the application. Through a mobile phone and / or computer and / or tablet, Doctor 7 is given insight into the health status of the injured person 20 in the field, thus providing Doctor 7 with useful and correct information to users and / or emergency responders.

In the second case, when the injured 20, who is a registered user of the application, needs help, launches the application on the mobile phone 16, opens the home page of the application menu, presses the "Help" button, then selects the "I" button and then selects the types of injury , a note, a location (where it is located), and then press the "Call 112" button. An emergency call (112 or 911 depending on the country) is activated and at the same time data 1 such as location, personal and medical information and user notes are sent to control server 2. When control server 2 receives data 1, it processes and checks to whom it will send Data 1:

emergency contacts 3a stored by the casualty 20 in the application, wherein the monitoring server 2 sends the data 1 in the form of an SMS 9a to those emergency contacts 3a that are not registered users of the application and in the form of a notification notification 9 to those emergency contacts 3a who are registered users of the application;

- rescuers 3b in charge in the casualty area 20 as the application verifies their locations in the manner described in the first example;

dispatching center and / or emergency medical center 3c in charge in the area of the injured party 20 in the form of a notification notification 9 and / or SMS alarm 15;

to 3d application users in the immediate vicinity of a radius of 300 meters or more from the casualty 20, as described in the first example.

If emergency contacts 3a and / or 3d application users and / or rescuers 3b respond to help, the application shows them the location of the accident, the locations of the automatic external defibrillators, the rescue process, and displays the other information 1 of the casualty 20, at the same time a response signal 8 is sent to the monitoring server 2, so that control server 2 can see how many people have responded to the assistance and when they reach the casualty 20, and then control server 2 sends to the dispatch center and / or emergency medical aid 3c a report 22 and an injured person 20 who is the user of the application "Notification" 9 how many people responded to the assistance and when they arrived.

Injured 20 and / or emergency contacts 3a and / or 3d application users and / or rescuers 3b may activate video and / or audio conferencing 6 with the doctor 7 remotely via the application, as described in the first example.

In the third case, when an eyewitness 20a, who is an application user, wants to help the injured person 20 (Figure 3), he activates the application in a mobile phone 16 and presses the "Help" button in the application, then presses the "Other" button, notes on the condition of the injured person 20, such as whether the injured person is conscious or breathing, whether there is a suspected cardiac arrest, what are the circumstances and location of the injured person 20 in the system, and then presses the "Call 112" button. An emergency call is activated and at the same time information 1 such as location, personal and medical information and notes of the application user is sent to control server 2. When control server 2 receives data 1, it processes it and checks to whom it will send data 1:

dispatching center and / or emergency medical center 3c in charge in the area of eyewitness 20a in the form of a notification notification 9 and / or SMS alarm 15;

- users of 3d applications in the immediate vicinity of a radius of 300 meters or more from eyewitness 20a or the victim 20, as described in the first case; to rescuers 3b in charge in eyewitness area 20a, as the application verifies their locations as described in the first example.

If 3d application users and / or rescuers 3b respond to help, the application shows them the location of the eyewitness 20a, the locations of the automatic external defibrillators, the resolution process, and at the same time sends a response signal 8 to control server 2, so control server 2 can determine how many people responded to the assistance and when eyewitness 20a was reached and then the monitoring server 2 sent a report 22 to the dispatch center and / or emergency medical aid 3c, and to the eyewitness 20a who is the user of the application notified a "notification" 9 to help how many people responded to help and when they come.

Eyewitness 20a and / or 3d application user and / or rescuers 3b may activate video and / or audio conferencing 6 with the physician 7 remotely as described in the first example.

In the fourth case, when the injured 20 is an application user and is assisted and has a SOS module 11, the victim activates a Bluetooth connection 12 by pressing a button on the SOS module 11, the SOS module 11 connects to the mobile phone 16 and / or to the Bluetooth locator 21 and sends the data 1 (location, personal and health information of the user) via a mobile connection and / or web connection to the control server 2. When control server 2 receives the data 1, it processes it and the process proceeds as described in the second example.

Patent claims

Claims (7)

1. A procedure for information, alerting and providing assistance, which, through an application installed on a mobile phone and / or web interface, enables the simultaneous notification and alerting of several persons at the same time, in particular rescuers and other intervention groups, reducing the time to provision of first aid and effectively increases the chance of survival, especially in the case of sudden cardiac arrest, characterized by: activation of an emergency call; - obtaining information on the victim; sending information about the casualty to the control server and at the same time informing the dispatch center and / or the emergency medical center; - sending a notification from the monitoring server to registered users; verification of response by registered users; - providing all necessary information on the accident to registered users who responded to the notification; informing the dispatch center and / or emergency medical center and the casualty and / or eyewitness about the response; optional activation of a physician by registered users and / or an eyewitness, whereby an emergency call is activated by an eyewitness (20a) and / or an accident (20) via a mobile phone (16) and / or via the SOS module (11) and the victim is provided by the eyewitness (20a) and / or the victim (20) and / or obtained through the user registration process. A method according to claim 1, characterized in that the data (1) is automatically transmitted to the control server (2) upon activation of the emergency call in the case of registered users or forwarded by the dispatch center and / or the emergency medical center (3c) in the case of unregistered users. Method according to the preceding claims, characterized in that the monitoring server (2) sends notifications to registered users (3a, 3b, 3d) in the form of a notification notification (9) and to unregistered users in the form of an SMS message (9a) . Method according to the preceding claims, characterized in that the monitoring server (2) sends a notification message in the form of a notification notification (9) and / or SMS alarm (15) to the dispatch center and / or emergency medical center (3c) . Method according to the preceding claims, characterized in that, upon the response of the registered user (3a, 3b, 3d), the response signal (8) is sent back to the control server (2), which then sends an SOS report (22) to the dispatch center and / or the Emergency Medical Center (3c). Method according to the preceding claims, characterized in that the response of the registered user (3a, 3b, 3d) shows the location of the injured party (20), the locations of automatic external defibrillators, the rescue procedure and other information (1) of the injured person (20). ). Method according to the preceding claims, characterized in that the registered user is activated by video and / or audio conference (6) via a mobile phone and / or computer and / or tablet.