SG10201800824PA - Artificial intelligence digital agent - Google Patents

Artificial intelligence digital agent

Info

Publication number
SG10201800824PA
SG10201800824PA SG10201800824PA SG10201800824PA SG10201800824PA SG 10201800824P A SG10201800824P A SG 10201800824PA SG 10201800824P A SG10201800824P A SG 10201800824PA SG 10201800824P A SG10201800824P A SG 10201800824PA SG 10201800824P A SG10201800824P A SG 10201800824PA
Authority
SG
Singapore
Prior art keywords
data
artificial intelligence
text data
receiving
intent
Prior art date
Application number
SG10201800824PA
Inventor
Matteo Luca Maga
Tariq Mohammad Salameh
Federica Rossi
Original Assignee
Accenture Global Solutions Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Accenture Global Solutions Ltd filed Critical Accenture Global Solutions Ltd
Publication of SG10201800824PA publication Critical patent/SG10201800824PA/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N3/00—Computing arrangements based on biological models
    • G06N3/02—Neural networks
    • G06N3/04—Architecture, e.g. interconnection topology
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/20—Natural language analysis
    • G06F40/279—Recognition of textual entities
    • G06F40/289—Phrasal analysis, e.g. finite state techniques or chunking
    • G06F40/295—Named entity recognition
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/332—Query formulation
    • G06F16/3329—Natural language query formulation or dialogue systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/3331—Query processing
    • G06F16/334—Query execution
    • G06F16/3344—Query execution using natural language analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/338—Presentation of query results
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/903—Querying
    • G06F16/9032—Query formulation
    • G06F16/90332—Natural language query formulation or dialogue systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/30—Semantic analysis
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/26—Speech to text systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06N—COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N3/00—Computing arrangements based on biological models
    • G06N3/02—Neural networks
    • G06N3/04—Architecture, e.g. interconnection topology
    • G06N3/045—Combinations of networks

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Computational Linguistics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Artificial Intelligence (AREA)
  • Databases & Information Systems (AREA)
  • Data Mining & Analysis (AREA)
  • Mathematical Physics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Computer Interaction (AREA)
  • Multimedia (AREA)
  • Acoustics & Sound (AREA)
  • Life Sciences & Earth Sciences (AREA)
  • Biomedical Technology (AREA)
  • Biophysics (AREA)
  • Evolutionary Computation (AREA)
  • Molecular Biology (AREA)
  • Computing Systems (AREA)
  • Software Systems (AREA)
  • Machine Translation (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

ARTIFICIALINTELLIGENCE DIGITAL AGENT Implementations are directed to receiving communication data from a device, the communication data including data input by a user of the device, receiving text data based on the communication data, providing an intent set and an entity set based on processing the text data through an artificial intelligence service, the intent set including one or more intents indicated in the text data, the entity set including one or more entities indicated in the text data, the artificial intelligence service implementing a convolution neural networks (CNN), identifying a set of actions based on one or more of the text data, the intent set, and the entity set, receiving a set of results including at least one result from executing an action of the set of actions, providing result data, and transmitting the result data to the device. Fig. 23
SG10201800824PA 2017-03-02 2018-01-31 Artificial intelligence digital agent SG10201800824PA (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US15/448,401 US20180253638A1 (en) 2017-03-02 2017-03-02 Artificial Intelligence Digital Agent

Publications (1)

Publication Number Publication Date
SG10201800824PA true SG10201800824PA (en) 2018-10-30

Family

ID=61132337

Family Applications (1)

Application Number Title Priority Date Filing Date
SG10201800824PA SG10201800824PA (en) 2017-03-02 2018-01-31 Artificial intelligence digital agent

Country Status (5)

Country Link
US (1) US20180253638A1 (en)
EP (1) EP3370164A1 (en)
CN (1) CN108536733A (en)
AU (2) AU2018201387A1 (en)
SG (1) SG10201800824PA (en)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11113608B2 (en) 2017-10-30 2021-09-07 Accenture Global Solutions Limited Hybrid bot framework for enterprises
US11164562B2 (en) * 2019-01-10 2021-11-02 International Business Machines Corporation Entity-level clarification in conversation services
KR102204740B1 (en) * 2019-02-28 2021-01-19 네이버 주식회사 Method and system for processing unclear intention query in conversation system
CN110705274B (en) * 2019-09-06 2023-03-24 电子科技大学 Fusion type word meaning embedding method based on real-time learning
US11514897B2 (en) * 2020-09-25 2022-11-29 Genesys Telecommunications Laboratories, Inc. Systems and methods relating to bot authoring by mining intents from natural language conversations

Family Cites Families (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR101759009B1 (en) * 2013-03-15 2017-07-17 애플 인크. Training an at least partial voice command system
US9805718B2 (en) * 2013-04-19 2017-10-31 Sri Internaitonal Clarifying natural language input using targeted questions
US9436918B2 (en) * 2013-10-07 2016-09-06 Microsoft Technology Licensing, Llc Smart selection of text spans
US9836452B2 (en) * 2014-12-30 2017-12-05 Microsoft Technology Licensing, Llc Discriminating ambiguous expressions to enhance user experience
CN104615589A (en) * 2015-02-15 2015-05-13 百度在线网络技术（北京）有限公司 Named-entity recognition model training method and named-entity recognition method and device
CN105094315B (en) * 2015-06-25 2018-03-06 百度在线网络技术（北京）有限公司 The method and apparatus of human-machine intelligence's chat based on artificial intelligence
CN106407333B (en) * 2016-09-05 2020-03-03 北京百度网讯科技有限公司 Spoken language query identification method and device based on artificial intelligence
US10229680B1 (en) * 2016-12-29 2019-03-12 Amazon Technologies, Inc. Contextual entity resolution

Also Published As

Publication number Publication date
CN108536733A (en) 2018-09-14
EP3370164A1 (en) 2018-09-05
US20180253638A1 (en) 2018-09-06
AU2019202829A1 (en) 2019-05-16
AU2018201387A1 (en) 2018-09-20

Similar Documents

Publication Publication Date Title
SG10201800824PA (en) Artificial intelligence digital agent
SG11201909794WA (en) Method and Apparatus for Offline Payment, Service Processing, and Payment Processing
MX2019010827A (en) Blockchain-based transaction processing method and apparatus.
WO2018176010A3 (en) Social media system with navigable, artificial-intelligence-based graphical user interface with broadcasting
MX2018012802A (en) Multi-level control, variable access, multi-user contextual intelligent communication platform.
MY195935A (en) Transparent Resource Matching
MX2019004667A (en) Function-as-a-service (faas) platform in blockchain networks.
CA2999619A1 (en) Application engineering platform
MY194098A (en) Method and device for pushing information
MX2017003061A (en) Invocation of a digital personal assistant by means of a device in the vicinity.
PH12016501475A1 (en) Method, apparatus and computer program
MX2021002247A (en) Data transmission method and device, and terminal.
GB2569741A (en) Guardian system in a network to improve situational awareness of a crowd at an incident
EP3780493A4 (en) Subscription processing method, network node, and user data repository
MX2020003777A (en) Method for switching bandwidth parts, terminal device, and computer storage medium.
MX2017013639A (en) Method to be implemented at a device configured to be connected to a customer premises equipment of a first type network, corresponding device.
SG10201901932XA (en) Data module management for data processing system
SG11201906091SA (en) Data transmission method and device
CA3010530A1 (en) Single well cross steam and gravity drainage (sw-xsagd)
PH12021551228A1 (en) Electronic dispersion device
GB2568013A (en) Method and system for optimizing voice recognition and information searching based on talkgroup activities
GB2583992B (en) Information processing device, inference processing device, and information processing system
PH12019502439A1 (en) Enabling communication of a wireless device in a wireless communication network
MX2020003776A (en) Control method for duplicate data transmission function, terminal, and computer storage medium.
EA202190845A1 (en) NEURAL BLOCKCHAIN