SG10201702948QA - Customer rating as part of a card transaction - Google Patents

Customer rating as part of a card transaction

Info

Publication number
SG10201702948QA
SG10201702948QA SG10201702948QA SG10201702948QA SG10201702948QA SG 10201702948Q A SG10201702948Q A SG 10201702948QA SG 10201702948Q A SG10201702948Q A SG 10201702948QA SG 10201702948Q A SG10201702948Q A SG 10201702948QA SG 10201702948Q A SG10201702948Q A SG 10201702948QA
Authority
SG
Singapore
Prior art keywords
customer
transaction
card
merchant
customer rating
Prior art date
Application number
SG10201702948QA
Inventor
Parekh Pravin
Original Assignee
Mastercard International Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mastercard International Inc filed Critical Mastercard International Inc
Priority to SG10201702948QA priority Critical patent/SG10201702948QA/en
Priority to PCT/US2018/021456 priority patent/WO2018190974A1/en
Priority to US15/944,338 priority patent/US10984428B2/en
Publication of SG10201702948QA publication Critical patent/SG10201702948QA/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/34—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using cards, e.g. integrated circuit [IC] cards or magnetic cards
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions

Abstract

CUSTOMER RATING AS PART OF A CARD TRANSACTION A method for allowing a merchant to rate a customer as part of a card transaction between the customer and the merchant, the method being performed in a merchant device, the method including: a) obtaining a card number for a payment card of the customer for use in the card transaction; b) obtaining a customer rating input by the merchant; c) generating a transaction message including: i) transaction details indicative of the card transaction, the transaction details including the card number; and ii) the customer rating; and d) transferring the transaction message to a server via a payment network, to thereby allow the server to: i) determine a customer identifier based on the card number; and ii) cause the customer rating to be stored in a ratings database in association with the customer identifier. Fig. 1A
SG10201702948QA 2017-04-10 2017-04-10 Customer rating as part of a card transaction SG10201702948QA (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
SG10201702948QA SG10201702948QA (en) 2017-04-10 2017-04-10 Customer rating as part of a card transaction
PCT/US2018/021456 WO2018190974A1 (en) 2017-04-10 2018-03-08 Customer rating as part of a card transaction
US15/944,338 US10984428B2 (en) 2017-04-10 2018-04-03 Customer rating as part of a card transaction

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
SG10201702948QA SG10201702948QA (en) 2017-04-10 2017-04-10 Customer rating as part of a card transaction

Publications (1)

Publication Number Publication Date
SG10201702948QA true SG10201702948QA (en) 2018-11-29

Family

ID=62044949

Family Applications (1)

Application Number Title Priority Date Filing Date
SG10201702948QA SG10201702948QA (en) 2017-04-10 2017-04-10 Customer rating as part of a card transaction

Country Status (3)

Country Link
US (1) US10984428B2 (en)
SG (1) SG10201702948QA (en)
WO (1) WO2018190974A1 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20210217015A1 (en) * 2020-01-13 2021-07-15 Mastercard International Incorporated Reward validation for multiple merchant category code merchants

Family Cites Families (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6925441B1 (en) * 1997-10-27 2005-08-02 Marketswitch Corp. System and method of targeted marketing
US6934684B2 (en) * 2000-03-24 2005-08-23 Dialsurf, Inc. Voice-interactive marketplace providing promotion and promotion tracking, loyalty reward and redemption, and other features
US20070016501A1 (en) * 2004-10-29 2007-01-18 American Express Travel Related Services Co., Inc., A New York Corporation Using commercial share of wallet to rate business prospects
US20070244732A1 (en) * 2004-10-29 2007-10-18 American Express Travel Related Services Co., Inc., A New York Corporation Using commercial share of wallet to manage vendors
WO2009050529A2 (en) * 2007-10-15 2009-04-23 Global Customer Satisfaction System, Llc Global customer satisfaction system
US20140025460A1 (en) * 2012-07-20 2014-01-23 First Data Corporation Enhanced transaction processing
US10402760B2 (en) * 2012-11-15 2019-09-03 Impel It! Inc. Methods and systems for the sale of consumer services
US20140344086A1 (en) * 2013-05-19 2014-11-20 Poorya Pasta Method for improving customer survey system
US20150332305A1 (en) * 2014-05-19 2015-11-19 Lakshmi Mallikarjun Kodali System and method for identifying preferred customers and providing individualized loyalty campaigns

Also Published As

Publication number Publication date
US10984428B2 (en) 2021-04-20
WO2018190974A1 (en) 2018-10-18
US20180293594A1 (en) 2018-10-11

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