SG10201502121YA - Method, server and agent for monitoring user interaction patterns - Google Patents

Method, server and agent for monitoring user interaction patterns

Info

Publication number
SG10201502121YA
SG10201502121YA SG10201502121YA SG10201502121YA SG10201502121YA SG 10201502121Y A SG10201502121Y A SG 10201502121YA SG 10201502121Y A SG10201502121Y A SG 10201502121YA SG 10201502121Y A SG10201502121Y A SG 10201502121YA SG 10201502121Y A SG10201502121Y A SG 10201502121YA
Authority
SG
Singapore
Prior art keywords
server
agent
user interaction
monitoring user
interaction patterns
Prior art date
Application number
SG10201502121YA
Inventor
Sundqvist Morgan
Nurmi Sam
Original Assignee
Pingdom Ab
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Pingdom Ab filed Critical Pingdom Ab
Publication of SG10201502121YA publication Critical patent/SG10201502121YA/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/535—Tracking the activity of the user
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3476—Data logging
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3409—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment
    • G06F11/3414—Workload generation, e.g. scripts, playback
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3438—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment monitoring of user actions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/22—Indexing; Data structures therefor; Storage structures
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/04—Processing captured monitoring data, e.g. for logfile generation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3409—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3495—Performance evaluation by tracing or monitoring for systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/81—Threshold
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/86—Event-based monitoring
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/875—Monitoring of systems including the internet

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Hardware Design (AREA)
  • Quality & Reliability (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Data Mining & Analysis (AREA)
  • Databases & Information Systems (AREA)
  • Software Systems (AREA)
  • Environmental & Geological Engineering (AREA)
  • Information Transfer Between Computers (AREA)
  • Computer And Data Communications (AREA)
  • Debugging And Monitoring (AREA)
  • User Interface Of Digital Computer (AREA)
SG10201502121YA 2014-03-24 2015-03-19 Method, server and agent for monitoring user interaction patterns SG10201502121YA (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
EP14161278.8A EP2924581B1 (en) 2014-03-24 2014-03-24 Method, server and agent for monitoring user interaction patterns

Publications (1)

Publication Number Publication Date
SG10201502121YA true SG10201502121YA (en) 2015-10-29

Family

ID=50389816

Family Applications (1)

Application Number Title Priority Date Filing Date
SG10201502121YA SG10201502121YA (en) 2014-03-24 2015-03-19 Method, server and agent for monitoring user interaction patterns

Country Status (9)

Country Link
US (1) US20150271281A1 (en)
EP (1) EP2924581B1 (en)
JP (1) JP6218767B2 (en)
CN (1) CN104951391B (en)
AU (1) AU2015201419B2 (en)
BR (1) BR102015006477B1 (en)
CA (1) CA2885598C (en)
PL (1) PL2924581T3 (en)
SG (1) SG10201502121YA (en)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20180254096A1 (en) * 2015-09-15 2018-09-06 Commonwealth Scientific And Industrial Research Organisation Activity capability monitoring
US20170251072A1 (en) * 2015-10-22 2017-08-31 Symantec Corporation System and method for annotating client-server transactions
CN110583100B (en) * 2017-05-08 2021-12-24 昕诺飞控股有限公司 System and method for facilitating control of lighting devices and computer-readable storage medium
US12093873B2 (en) 2021-01-22 2024-09-17 International Business Machines Corporation User performance analysis and correction for S/W

Family Cites Families (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7072800B1 (en) * 2002-09-26 2006-07-04 Computer Associates Think, Inc. Application response monitor
US8032866B1 (en) * 2003-03-27 2011-10-04 Identify Software Ltd. System and method for troubleshooting runtime software problems using application learning
US8392553B2 (en) * 2003-04-29 2013-03-05 University Of Strathclyde Remote monitoring by tracking, storing, and analyzing user interactions with an operating system of a data processing device
US7418497B2 (en) * 2004-07-15 2008-08-26 International Business Machines Corporation Automatically infering and updating an availability status of a user
US8583772B2 (en) * 2008-08-14 2013-11-12 International Business Machines Corporation Dynamically configurable session agent
CN101482815B (en) * 2008-01-10 2013-08-07 国际商业机器公司 Method and equipment for generating test case of software system
US20100312706A1 (en) * 2009-06-09 2010-12-09 Jacques Combet Network centric system and method to enable tracking of consumer behavior and activity
US8745491B2 (en) 2009-12-22 2014-06-03 International Business Machines Corporation Determining event patterns for monitored applications
US20120102411A1 (en) * 2010-10-25 2012-04-26 Nokia Corporation Method and apparatus for monitoring user interactions with selectable segments of a content package
US8650284B2 (en) * 2011-02-28 2014-02-11 Oracle International Corporation User activity monitoring
US8898092B2 (en) * 2012-01-31 2014-11-25 International Business Machines Corporation Leveraging user-to-tool interactions to automatically analyze defects in it services delivery
US9591095B2 (en) * 2014-03-10 2017-03-07 Microsoft Technology Licensing, Llc Prefetching application data for periods of disconnectivity

Also Published As

Publication number Publication date
CN104951391B (en) 2017-12-15
JP2015185166A (en) 2015-10-22
EP2924581A1 (en) 2015-09-30
EP2924581B1 (en) 2019-09-04
AU2015201419B2 (en) 2016-06-30
CA2885598A1 (en) 2015-09-24
BR102015006477B1 (en) 2022-06-14
JP6218767B2 (en) 2017-10-25
CA2885598C (en) 2020-07-14
CN104951391A (en) 2015-09-30
US20150271281A1 (en) 2015-09-24
PL2924581T3 (en) 2020-02-28
BR102015006477A2 (en) 2015-12-15
AU2015201419A1 (en) 2015-10-08

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