SE0002648L - Ett kommunikationssystem och ett förfarande för att optimera planeringen av kontakter - Google Patents

Ett kommunikationssystem och ett förfarande för att optimera planeringen av kontakter

Info

Publication number
SE0002648L
SE0002648L SE0002648A SE0002648A SE0002648L SE 0002648 L SE0002648 L SE 0002648L SE 0002648 A SE0002648 A SE 0002648A SE 0002648 A SE0002648 A SE 0002648A SE 0002648 L SE0002648 L SE 0002648L
Authority
SE
Sweden
Prior art keywords
contacts
communication system
parties
planning
optimizing
Prior art date
Application number
SE0002648A
Other languages
English (en)
Other versions
SE0002648D0 (sv
SE517265C2 (sv
Inventor
Gustav Mango
Original Assignee
Gustav Mango
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Gustav Mango filed Critical Gustav Mango
Priority to SE0002648A priority Critical patent/SE517265C2/sv
Publication of SE0002648D0 publication Critical patent/SE0002648D0/sv
Priority to AU2001271186A priority patent/AU2001271186A1/en
Priority to PCT/SE2001/001593 priority patent/WO2002005535A1/en
Publication of SE0002648L publication Critical patent/SE0002648L/sv
Publication of SE517265C2 publication Critical patent/SE517265C2/sv

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2072—Schedules, e.g. personal calendars
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H04M3/42068—Making use of the calling party identifier where the identifier is used to access a profile
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
    • H04M3/5231—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing with call back arrangements

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Communication Control (AREA)
SE0002648A 2000-07-10 2000-07-10 Ett kommunikationssystem och ett förfarande för att optimera planeringen av kontakter SE517265C2 (sv)

Priority Applications (3)

Application Number Priority Date Filing Date Title
SE0002648A SE517265C2 (sv) 2000-07-10 2000-07-10 Ett kommunikationssystem och ett förfarande för att optimera planeringen av kontakter
AU2001271186A AU2001271186A1 (en) 2000-07-10 2001-07-09 A communication system and a method for optimising the arrangement of contacts
PCT/SE2001/001593 WO2002005535A1 (en) 2000-07-10 2001-07-09 A communication system and a method for optimising the arrangement of contacts

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
SE0002648A SE517265C2 (sv) 2000-07-10 2000-07-10 Ett kommunikationssystem och ett förfarande för att optimera planeringen av kontakter

Publications (3)

Publication Number Publication Date
SE0002648D0 SE0002648D0 (sv) 2000-07-10
SE0002648L true SE0002648L (sv) 2002-01-11
SE517265C2 SE517265C2 (sv) 2002-05-14

Family

ID=20280481

Family Applications (1)

Application Number Title Priority Date Filing Date
SE0002648A SE517265C2 (sv) 2000-07-10 2000-07-10 Ett kommunikationssystem och ett förfarande för att optimera planeringen av kontakter

Country Status (3)

Country Link
AU (1) AU2001271186A1 (sv)
SE (1) SE517265C2 (sv)
WO (1) WO2002005535A1 (sv)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR102217220B1 (ko) 2015-02-02 2021-02-18 삼성전자주식회사 통화 예약을 수행하는 전자 장치 및 방법

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4969185A (en) * 1989-12-29 1990-11-06 At&T Bell Laboratories Automated booking of telecommunications calls
SE500820C2 (sv) * 1992-02-17 1994-09-12 Ericsson Telefon Ab L M Sätt att ordna kommunikation mellan åtminstone två användare i form av ett möte
US5848132A (en) * 1996-03-14 1998-12-08 British Telecommunications Public Limited Company Telecommunications network having resident ability to pre-book scheduled call back services
US5909487A (en) * 1997-01-15 1999-06-01 Ericsson, Inc. Automatic call generator within a telecommunications system
US5982863A (en) * 1997-08-27 1999-11-09 Phytel, Inc. Communications system for a service provider

Also Published As

Publication number Publication date
SE0002648D0 (sv) 2000-07-10
WO2002005535A1 (en) 2002-01-17
AU2001271186A1 (en) 2002-01-21
SE517265C2 (sv) 2002-05-14

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Legal Events

Date Code Title Description
NUG Patent has lapsed