RU73106U1 - COMMERCE AND PAYMENT AUTOMATION - Google Patents

Abstract

The utility model relates to the field of retail technical equipment, namely, vending machines.

The technical result that this utility model is aimed at achieving is expanding the functionality of a vending and payment machine. If the product is not known to the buyer, he selects a sample located in a cell with a door that can be locked with an electronic lock.

Then, using the touch screen, selects the “Buy Product” section, selects the type of product that interests him, then selects the phone model of interest to him (or selects the phone features that interest him) or another type of product with the characteristics he needs.

In order to become more familiar with the product, for example, with the phone model that interests him, the buyer leaves a deposit in the amount of the cost of the phone (he enters the appropriate amount of cash into the bill acceptor or transacts with a credit card).

After that, he can, by pressing the necessary button, unlock the lock and open the door and take the phone he is interested in. Each sample phone is equipped with an RFID chip.

Description

The utility model relates to the field of technical equipment for retail, namely, trade and payment automatic devices, and is intended for retail sale of packaged tangible goods to individuals.

These products may include:

1. Portable electronics (mobile phones, MP3 players, flash cards, memory cards, batteries, etc.).

2. Sim-cards, payment cards for services of telecom operators, telephone cards, gift and Internet cards (goods, the sale of which requires the establishment of the Client’s identity).

An additional purpose of the product should be:

1. The provision of telecommunications services (Internet, long-distance and international communications).

2. The provision of services of the content level (downloading music, pictures and printed information with their subsequent storage on media such as flash-cards, as well as printing).

3. Acceptance of payments to third-party organizations (telephone, Internet access, virtual telephone number, utilities, loan repayment).

4. Marketing and advertising of products sold. Known vending machine for the sale of frozen confectionery products, comprising an outer casing with a securely lockable outer door, containing controls for selecting a product and interacting with the user, the casing comprises an outer door to prevent the user from accessing the interior space,

equipped with external controls for selecting a product by the user and a cash register suitable for accepting cash payments for the issued product and issuing change, and among these controls there is an interactive screen capable of promoting sales and giving out instant prizes to the user, and an audio information system equipped with pre-programmed voice messages and musical accompaniment, while the door can carry advertising or incentive guides distribution panel and moving decoration, the cash register is capable of monitoring the presence in machine frozen confections and to communicate the need to replenish their stock or any other malfunctions requiring (RU 2214781) remote notification center over the telephone line. This machine is intended only for the sale of one type of one type of product, namely food products and cannot be used to sell goods, especially those that need to be tested before purchase.

A known vending machine used to sell several items of various types contained in a vending machine, which can be simultaneously received within a short period of time. Using this vending machine, the first consumer product is selected for ways to use the product selection panel after the money is dropped into the vending machine and the first product selected is delivered to the consumer, the consumer checks whether the other product is selected at the time the first product was selected and exceeds the current balance to the money payment vending machine, the value of another selected item, and if the current balance of the money dropped into the payment vending machine exceeds the value of the indicated friend of the selected goods is carried issuing another selected article during dispensing of the selected first item (RU 2145733).

Known vending machines used for the distribution of food products, beverages including means for visual indication of a prize, at least one actuating means and a dispensing slot, said actuating means being a push button, the device additionally providing for the implementation of a driving cycle, which includes a random prize program (RU 2003116093).

In these vending machines, it is impossible to preview the goods and return them if the goods do not suit the buyer

A well-known vending machine for selling multimedia content, including a housing in which a camera for placing goods, a device for dispensing goods, is connected with a central control unit, a product selection panel with a keyboard, an information display device, a cash receiving device, communication devices made in the form of wireless transceivers (RU 52503). This machine is also intended only for the sale of one type of one type of product, it is not possible to preview the product and return it if the product does not suit the buyer.

The technical result, which this utility model is aimed at, is expanding the functionality of the vending and payment machine, which consists in providing the possibility of selling various types that require a preliminary preview of the product and its return if the product does not suit the buyer.

The technical result is achieved by the fact that a merchant and payment machine, including a housing in which storage and dispensing devices are installed, a showcase for placing samples of goods, a communication device, a system unit that performs the following functions: issuing commands for performing operations related to familiarization,

paying and receiving a purchase, outputting information to an information display device, collecting information from devices and sensors, maintaining Ethernet 10 / 100Base-T communication, a functional panel containing a thin-walled case with a keyboard, an information display device, a cash receiving device, a showcase contains cells to place a sample of goods, each of which is equipped with a transparent door with an electronic lock, and the vending machine is equipped with an electronic lock unlocking tool, connected through the closing contact of the button for opening the corresponding door with the receiving device of funds, and the device for refunding money through the opening contact of the specified button is associated with the unlocking tool of the electronic lock, while the vending machine is equipped with RFID means, where at least one reader associated with the funds sound alarm, designed to be placed on the sample of goods, and the corresponding transponder is installed in the vending machine.

RFID tools may contain at least one additional transponder, designed to be placed on the sample of goods, and a reader installed in the vending machine, and connected to the alarm and wireless transceivers.

The information display device can be made in the form of a monitor with an active screen.

The product selection panel is made in the form of a control unit with a touch or button mini-keyboard.

The vending machine can also be equipped with a WEB camera, equipped with a module for scanning a passport of a potential buyer, a camera and means for matching just

the resulting photograph with a photograph of the passport, USB and / or miniUSB interface to ensure the sale of content recorded on removable media, as well as a means of preliminary listening to the content.

With the help of this trading car retail, portable electronics (mobile phones, MP3 players, flash cards, memory cards, batteries, etc.), SIM cards, payment cards for telecom operators, phone cards, gift and Internet can be sold cards, transport tickets (eTicket), Retail sale of DVD discs.

All products must be packaged in blisters. If necessary, PIN information, etc. can be printed on the check.

The module of the vending machine selling these types of products is similar to the modules that trade in food products (chips, etc.) in standard, unified packaging.

The machine is equipped with a printer for printing receipts and a format A printer;

Retail sales of portable electronics is as follows.

If the buyer does not need to preview and test the goods, then using the touch screen, he selects the section "Buy goods". Further, he selects the type of product of interest to him (mobile phones, MP3 players, flash cards, memory cards),

After that, he selects the phone model of interest to him (or selects the phone functions that interest him) or another type of product with the characteristics he needs,

Having determined the model, type and functionality of the product, the buyer presses the buy button,

Pays for purchase in cash or by credit card. The machine throws the purchase into the receiving tray.

In the event that the product is not known to the buyer, he selects a sample located in a cell with a door that can be locked with an electronic lock.

Then, using the touch screen, selects the “Buy Product” section, selects the type of product that interests him, then selects the phone model of interest to him (or selects the phone features that interest him) or another type of product with the characteristics he needs,

In order to become more familiar with the product, for example, with the phone model that interests him, the buyer leaves a deposit in the amount of the cost of the phone (he enters the appropriate amount of cash into the bill acceptor or transacts with a credit card).

After that, he can, by pressing the necessary button, unlock the lock and open the door and take the phone he is interested in. Each sample phone is equipped with an RFID chip.

If the client has not put back the sample phone, he will not be able to get back the left deposit. If he, having examined the sample, put it back and closed the door, but decided not to buy a phone, he can receive cash back or cancel the credit card transaction. Everything that happens near the vending machine is recorded by the built-in video camera to resolve disputes or conflicts in the future, as well as to prevent theft and vandalism (despite the fact that the machines will not be installed on the street, but in rooms where there is staff and (or) security).

Having determined the model, type and functionality of the product, the buyer presses the buy button,

Pays for the purchase in cash or by credit card,

The machine throws the purchase into the receiving tray.

Since the machine is equipped with telecommunication means, that if you have questions, the buyer will be able to contact the call-center, where he will be given the same consultation as if he were in a regular or online store.

A video camera (WEB camera) is built into the device. When calling a call center, the client makes a video call - the client sees the operator on the screen, the operator sees the client on the monitor of his computer.

The client can exchange or return the goods at the central trading office of the company (located in each city where machines are installed and is also a warehouse that serves this city to replenish stocks of goods in machines).

For trading in vending machines, phones are packed not in ordinary boxes, but in blisters, which allow more compact placement of goods.

Similarly, other small-sized electronic devices can be sold (SD, CompactFlash and other memory cards, MP3 players and other products packaged in standard-sized blisters).

It is necessary to have cells with lockable transparent doors for exhibiting samples of products sold and from where a potential buyer will be able to get the product he is interested in for more detailed acquaintance, and where he should return it later.

The machine is equipped with alarm means alarm for unauthorized opening of the cell with the simultaneous start of video recording of what is happening.

Information about the availability of goods, their quantity and the need to refuel the machine with goods should be automatically sent in real time to the inventory center. In addition, in every vending machine, all statistical information about purchases, demand for a particular type of product, use of services should be accumulated.

In order to pay for goods, it is necessary to have a bill acceptor with the function of issuing change.

It is possible to use various currently known protocols for connecting payment systems. You can choose the classic protocols: “MDB” and “EXECUTIVE”, the main and fundamental difference of which is where the “brain” of the payment system is located, either in the machine (MDB) or in the coin acceptor (EXECUTIVE). If you select a protocol, select MDB; all monetary statistics are easily read from the display of the payment machine. When connecting the payment system, there is no need for its additional configuration, and all the necessary parameters are entered using the machine’s software menu. When using the "EXECUTIVE" protocol, the payment system needs to be configured using additional equipment, however, with further automation of cash accounting, this system gives more detailed statistics than "MDB".

When purchasing products that require the identification of the Client (buyer), the actions of the Client are similar. However, immediately after confirming the desire to buy, the Client must enter the identification card into a special scanning device as part of the product. The image from the scanning device and the image of the Client’s face made by the web-camera are transmitted to the operator’s Call-center.

The operator, if necessary, can start a video-telephone dialogue with the client. After that, the operator decides on the possibility of making a transaction and gives the appropriate commands to the product, which independently completes the purchase procedure to completion.

Sale of Sim-cards, payment cards for telecom operators, telephone, gift, Internet cards.

All products are packaged in a uniform, uniform way. The module of the vending machine for these types of products is similar

modules that trade in food products (chips, etc.):

The customer, using the touch screen, selects the “Buy goods” section. Next, he selects the section with the type of product of interest to him (Sim-cards, payment cards for telecom operators, telephone, gift, Internet cards),

If the buyer is interested in Sim cards, then:

He selects the SIM card that interests him there (at the rates, other characteristics that interest him),

Clicks “buy”,

Pays for the purchase in cash or by credit card,

The machine throws the purchase into the receiving tray.

If the buyer is interested in calling cards, then:

He selects the company that interests him there (choosing at the tariffs for a certain country, at the face value of the card and other criteria),

Presses the Buy button,

Pays for the purchase in cash or by credit card,

The machine gives him a printout containing the PIN, access number and instructions for use.

The vending machine contains all the detailed information about the cards sold (price, tariffs, roaming, etc.).

In the machine calling cards of various Russian companies should be sold.

In the machine it will be possible to trade only tourist SIM cards

Trading in prepaid sets of other telecom operators with subsequent mandatory user registration (Russian law provides for mandatory customer identification when purchasing a contract and a SIM card, as well as signing it) will be possible

after making changes related to personal identification in the legislation.

In the machine it is necessary to provide a place for the module scanning the passport of a potential buyer, a module with a camera and a means of comparing the photo just received with the photo of the passport.

It is also necessary to provide a place for a module that can accept the client’s signature, translate it into electronic form and print it on the appropriate document.

Retail sale of electronic transport tickets (eTicket),

The buyer selects the type of transport he needs, the flight (the right direction, the right day, the right time),

If there are tickets, clicks the Buy button,

Pays-purchases in cash or by credit card,

The machine gives him a ticket.

The vending machine can contain and display detailed information about traffic, availability, and more.

Selling music and movies.

To implement this function, you need a module with the ability to write information to a DVD disc, followed by printing on the cover disc surface:

Using the touch screen, the client enters the “Music” or “Movies” section,

Selects the information he needs (a disc or a movie that he needs),

Presses the Buy button,

Pays for the purchase in cash or by credit card,

The machine writes to the blank disc the information the customer needs, prints the cover on the disc, and issues the disc to the output tray.

In addition to recording to disk, it may be possible to record information on the user's media (for example, recording music on a user's flash player). To do this, create USB, miniUSB and CardReader interfaces for the most popular card formats. Provide the user with the opportunity to choose where and what to record, pricing the purchase at the final stage of recording information.

It is necessary to provide the possibility of preliminary listening to a small section of a melody recording and watching a movie (with a limitation on the time of listening and viewing).

A vending machine may be configured to perform a number of additional functions.

Accepting payments to third-party organizations

To make payments, the Client performs the following sequence of actions:

- selects the desired type of payment destination using the touch monitor.

- selects the payee.

indicates payment details, if necessary, indicates the amount of payment.

- Confirms the desire to purchase by clicking the "Buy" button.

- makes a payment in cash, Wallet code or credit card.

- picks up the fiscal receipt printed by the product and (if necessary) a document with additional information about the payment. If it is impossible to make a payment or refuse to pay, a Wallet will be issued in addition to the check.

Internet access via touch monitor.

To use the resources of the Internet (browsing sites or working with mail) on the product monitor, the Client performs the following sequence of actions:

- using a touch monitor, selects and pays for the Internet access service from the product (as in section 3.1.4).

- immediately after payment, using the touch monitor of the product and the virtual keyboard placed on it, uses the Internet for the time paid for.

- if desired, he can order the product to print the content of the visited page of the site (payment is additional).

- if it is impossible to fully or partially use time or traffic (under the terms of the regulation or contract), receives a refund of the unused amount in the form of a Wallet.

Internet access via WiFi.

To obtain wireless access via WiFi standard equipment, the Client performs the following sequence of actions:

- selects and pays for wireless access using a touch monitor

- receives a printout with an access code for the paid time or schedule amount,

using his equipment (laptop, PDA, etc.), he uses the paid service.

- if it is impossible to fully or partially use the time or schedule (according to the terms of the regulation or contract) receives a refund of the unused amount in the form of a Wallet.

Long-distance and international voice communication.

To make a phone call via IP-telephony, the Client performs the following sequence of actions:

- using the touch monitor selects the voice service from the product.

- Using the touch monitor, dials the phone number that he needs.

- makes a payment in cash, Wallet code or credit card.

- using the handset, makes a voice call. if it is impossible to fully or partially use time or traffic (under the terms of the regulation or contract), he receives a refund of the unused amount in the form of a Wallet.

Individual printing of periodicals.

If desired, the Client can order the printing of any issue of periodicals. To do this, he performs the following sequence of actions:

- Using the touch monitor, selects the edition and release date.

- pays for the printing service (as in section 3.1.4).

gets a printout.

if it is not possible to print all or part of it, it receives a refund of the amount paid in the form of a Wallet.

Advertising and marketing

Using the product for advertising and marketing involves the following:

- Interactive marketing of sold and non-sold products / services and direct voice or video voice communication with the CALL-center for sold products and advertisers (handset),

- Demonstration of advertising on stickers and a block of video ads,

- Sound advertising,

- Screensavers on the main page of the monitor,

- Banners on other pages,

- Advertising on a check tape (printing additional documents or using a tape with advertising on the back),

- Query statistics for advertisers.

The entire surface of the vending machine can be used for advertising purposes, while the bottom of the vending machine should be glued with printed advertising stickers.

Claims (11)

1. A vending and payment machine, including a case in which devices for storing and dispensing goods are installed, a showcase for placing samples of goods, a printer for printing receipts, communication devices, a system unit that performs the following functions: issuing commands for familiarization, payment and receiving a purchase, outputting information to an information display device, collecting information from devices and sensors, maintaining Ethernet 10 / 100Base-T communications, a functional panel containing a thin-walled enclosure with a keyboard, an information display device, a cash receiving device, a showcase contains cells for placing a sample of goods, each of which is equipped with a transparent door with an electronic lock, and the vending machine is equipped with an electronic lock unlocking device, connected through the make contact of the corresponding door open button with unlocked by the receiving device of money and the device of returning money, through the opening contact of the specified button associated with the tool an electronic lock, while the vending machine is equipped with RFID means, where at least one reader associated with the audible alarm is designed to be placed on a sample of goods, and the corresponding transponder is installed in the vending machine. 2. The vending machine according to claim 1, equipped with RFID means containing at least one additional transponder, is designed to be placed on a sample of goods, and a reader installed in the vending machine and connected to the alarm system and wireless transceivers. 3. The vending machine according to claim 1, characterized in that the information display device is made in the form of a monitor with an active screen. 4. The vending machine according to claim 1, characterized in that the keyboard is a touch or push-button mini-keyboard. 5. The vending machine according to claim 1, characterized in that it is equipped with a WEB camera. 6. The vending machine according to claim 1, characterized in that it is equipped with a module for scanning a passport of a potential buyer, a camera and means for comparing the photograph just received with the photograph of the passport. 7. The vending machine according to claim 1, characterized in that it is equipped with a USB and / or miniUSB interface to ensure the sale of content recorded on removable media. 8. The vending machine according to claim 7, characterized in that it is equipped with a means of preliminary listening to the content. 9. The vending machine according to claim 1, characterized in that the case has a rectangular shape that provides the placement of all devices and systems, as well as the necessary number of goods intended for sale, the front part of the case being a door through which access to devices during maintenance. 10. The vending machine according to claim 1, characterized in that the display cabinets are equipped with devices for fixing goods and lighting. 11. The vending machine according to claim 1, characterized in that it is equipped with an A4 printer.