RU2794651C1 - Method of notification of emergency unit in an emergency situation - Google Patents

Abstract

FIELD: warning systems.

SUBSTANCE: present invention relates to methods for notifying the emergency unit in case of emergency when an emergency signal is automatically sent to the first remote server of the first emergency unit, including information on the user's location, online recording of audio and/or video signal from the user's personal device. According to the invention, the user's personal device is configured to enable voice control of its operating modes, the first coded voice command is recorded in the memory of the user's personal device, and in an emergency the user's personal device is activated by pronouncing the specified first voice command in the mode of automatic data transmission to the first remote server of the first emergency unit, automatically activating the first user protection action protocol.

EFFECT: imperceptible voice notification of the emergency unit about an emergency.

5 cl, 2 dwg

Description

The field of technology to which the invention belongs.

The present invention relates to methods for alerting the emergency service in an emergency, in which, in the event of an emergency, an emergency signal is automatically sent to the first remote server of the first emergency service, including information on the user's location, online recording of audio and / or video signal from the user's personal device .

In this description, the following terms are used:

Server (English server) - an electronic device that performs service functions at the request of the client, providing him with access to certain resources. For the purposes of this description, a server is considered that has a permanent connection to an internetwork that can transmit data to the server from client devices. The server can process this data and send the result of processing back to the client device.

The internetwork, as well as all connections between all modules and blocks, includes various topologies, configurations and layouts of interconnection components, made with the ability to interconnect corporate, global and local computer networks, and includes, without limitation, traditional wired, wireless, satellite, optical and equivalent network technologies. Preferably, the internet is usually used as the internetwork. Blockchain can be used as a verifier to authenticate data. The blockchain algorithm encodes data called a "block" and allows historical records to be updated in the form of a "chain". This is supported by a distributed ledger that is used by all participants in the system. All users of the Blockchain system become nodes of the distributed registry, which ensures data integrity through the use of all computers in the peer-to-peer network. The blockchain is structured in such a way as to maintain the integrity of historical data, correct inconsistencies, and detect falsification. Blockchain enables the encrypted, immutable and secure creation of digital records by verifying the provenance, integrity and authenticity of digital evidence.

A personal user device is any form of computing platform connected to a network, such as a internetwork, and capable of interacting with application programs. Typical examples of individual client devices include, but are not limited to, desktop and portable personal computers, "intelligent" cellular phones, (in English - smartphone), portable computers, including tablets, lightweight clients, workstations, "dumb" terminals, connected with the application server, as well as their various layouts and configurations, that is, both physical devices for interacting in communication interaction systems, and virtual devices implemented on programmable computer devices and having a software interface for implementing communication functions. Mostly, this is a smartphone (smart phone, that is, a cell phone that includes the functions of a computer device) with a touch display, or a tablet computer, and similar devices - smart watches, glasses, etc. Often such devices are portable in nature, allowing them to be carried around. Also included are various devices such as smart speakers, such as "Alice", "Alexa", and the like.

Emergency Service - any organization that performs public protection functions, such as the police, 911, ambulance medical service. In general, this can also include private individuals who can form voluntary detachments that protect the population, forming both groups and personally, it can also be private security companies.

An emergency situation is a situation in which a threat is expressed to life or health, as well as to the honor and dignity of a person.

User identification data - data that uniquely identifies the user, login and password in the system, personal data.

Protocol of actions to protect the user - a set of measures related to the protection of the user. This may be the collection and recording of data. But it can also be the automatic receipt of consent from the user to the penetration of the police into his home. It is understood that such consent is made for some limited period, for a period sufficient to respond to an emergency, and is not permanent.

The level of technology.

There are various ways to notify the emergency services in an emergency, for example, emergency call buttons on a mobile phone. But it is impossible to use it unnoticed, and in a situation where mobility is already limited.

There are ways to alert emergency services in an emergency where you can send a signal using a body-worn device. Thus, there is a method for alerting the emergency service in an emergency, in which the user's personal device is connected via a unified network to the first remote server of the first emergency service, the user's personal device is configured to operate in emergency mode, in which a signal is automatically sent to the first remote server of the first emergency service. emergency assistance, including user identification data, information about the user's location, online recording of audio and / or video signal from the user's personal device, in the event of an emergency, activate the user's personal device and put it into emergency mode. See the description of the Spanish patent ES2741931A, published on February 12, 2020, which is the closest in technical essence to the claimed invention and is taken as a prototype.

A significant disadvantage of this solution is that in order to activate the user's personal device, additional wearable devices are required, camouflaged, for example, as jewelry. That is, they must be generally available, connected to the user's personal device, and kept in a charged state. But the main problem is also limited applicability, there may be situations where it is impossible to quietly press the button, for example, when mobility is limited. This is a very common situation, for example, when a criminal grabbed on the street, and it is impossible to do anything with your hands.

Another significant drawback of the prototype is that one button calls only one action protocol to protect the user, and in life it is necessary to call different protocols depending on the circumstances.

Disclosure of the invention.

The present invention mainly aims to provide a method for alerting the emergency service in an emergency, in which the user's personal device is connected via a internetwork to the first remote server of the first emergency service, the user's personal device is configured to operate in an emergency mode, in which the user's personal device is automatically sent to the first remote server of the first emergency service, an emergency signal, including user identification data, user location information, online recording of audio and / or video signal from the user's personal device, in the event of an emergency, activates the user's personal device and switches to emergency mode, which allows to provide the possibility of imperceptible voice notification of the emergency service about an emergency, which is the technical task.

To achieve this goal

• configure the user's personal device to enable voice control of its operating modes, with personalization of the user entering voice commands,

• writing the first coded voice command into the memory of the user's personal device, for example, which can be a phrase that has a certain word order,

• in an emergency, the user's personal device is activated by pronouncing the specified first voice command in the mode of automatic data transfer to the first remote server of the first emergency service, automatically activating the first protocol of actions to protect the user.

Thanks to these advantageous characteristics, it becomes possible to discreetly voice alert the emergency service about an emergency. Indeed, it is enough to say a passphrase that will be invisible, appropriate in this situation, which is automatically recognized by the user's personal device, and activates the automatic transmission of a help signal to the first remote server of the first emergency service, automatically activating the first action protocol to protect the user.

There is another possible variant of the invention, in which

• write the second coded voice command into the memory of the user's personal device,

• in an emergency, the user's personal device is activated by pronouncing the specified second voice command in the mode of automatic data transfer to the first remote server of the first emergency service, automatically activating the second protocol of actions to protect the user

Thanks to such advantageous characteristics, it becomes possible to choose which protocol to activate. That is, the evidence collection mode can simply be activated, since all data immediately begins to be recorded. Or the police call mode can be activated. Moreover, consent may be given in advance in the relevant protocol to enter the premises. This is very important, because according to the legislation of many countries, police officers are not allowed to enter the house without additional permission, which in an emergency cannot be given.

Any additional options can also be activated, for example, for someone to knock or ring the doorbell, call an ambulance.

There is also such a possible variant of the invention, in which

• connect the user's personal device to the second remote server of the second emergency service via the unified network,

• write the third coded voice command into the memory of the user's personal device,

• in an emergency, the user's personal device is activated by pronouncing the specified third voice command in the mode of automatic data transfer to the second remote server of the second emergency service, automatically activating the third protocol of actions to protect the user

Thanks to such advantageous characteristics, it becomes possible to contact different rescue services according to the circumstances, the police, the 911 service, and thus any additional options can be activated, for example, for someone to knock or ring the doorbell, call the psychiatric emergency service.

There is an advantageous variant of the invention, in which, additionally, along with transmission to any specified remote server, the signals are encoded to verify audio and/or video information through smart contract technology using Blockchain.

Thanks to these advantageous characteristics, it becomes possible to ensure the uniqueness of the transmitted data so that it cannot be changed or faked. This is necessary so that the transmitted data is full-fledged evidence and can be used in court.

There is also such a variant of the invention, in which a device having a display is used as a personal device of the user, which is configured so that it does not have external signs of the possibility of switching to emergency mode in the standby mode.

Due to such advantageous characteristics, it becomes possible to eliminate the possibility of detecting the presence of an emergency program on a user's personal device, for example, on a smartphone. It can look like any ordinary program, for example, a weather program. And only the user will know what it actually does, how it configures the automation settings for calling various services.

Finally, there is such a possible variant of the invention, in which keywords spaced in time are used as a voice command, between which non-key words can be spoken, the mode of automatic data transmission to a remote server is activated only if the entire voice command is pronounced within a predetermined time. set time is not activated in other cases.

Thanks to such advantageous characteristics, it becomes possible to make the activation of the mode of automatic data transfer to a remote server more flexible, natural, and invisible to others.

Brief description of the drawings.

Other features and advantages of the present invention will clearly appear from the description below, by way of illustration and without being restrictive, with reference to the accompanying drawings, in which:

- figure 1 depicts a circuit that implements the method according to the invention,

- figure 2 depicts the steps of the method according to the invention.

The figures indicate:

1 - user;

2 - unified network;

3 - the first personal device of the user;

4 - the second personal device of the user;

5 - first emergency service;

6 - the second emergency service.

According to figure 1, the user 1 can activate both the first personal device of the user 3, for example, a smartphone, and the second personal device of the user 4, for example, a smart speaker, as well as both of them. By means of an interconnected network, for example, the Internet, home Wi-Fi, the signal from one or both personal devices of the user is automatically transmitted to the first emergency service 5, or optionally to the second emergency service 6.

In general, there may be more emergency services, and there may also be many protocols for each service.

Implementation of the invention.

The method of alerting the emergency service in an emergency works as follows. Let us give the most exhaustive example of the implementation of the invention, bearing in mind that this example does not limit the application of the invention.

Stage. A1. The user's personal device 3 is preliminarily connected via the unified network 1 to the first remote server of the first emergency service 5, as well as to the remote server of the second emergency service 6. There may be more of them. Two are shown just for example.

Stage. A2. The user's personal device 3 is pre-configured to enable voice control of its operating modes, with personalization of the user entering voice commands.

To do this, the user's personal device 3 is set up so that it distinguishes and responds specifically to the user's voice and does not respond to other voices. Such tuning can be done using machine learning methods, when the same or different phrases of the user are repeated many times and each time the recognition becomes more and more accurate until it becomes unambiguous.

Stage. A3. Also, the first coded voice command is pre-recorded in the memory of the user's personal device 3, and optionally the second, third, and so on, as necessary to create a reliable comprehensive multi-purpose user protection.

Phrases are taken mainly such that are absent in everyday vocabulary in order to exclude the possibility of accidental operation of the system outside of an emergency.

Each phrase can be assigned its own code, which corresponds to its specific mode of operation of the user's personal device 3.

Stage. A4. The user's personal device 3 is pre-configured to work in emergency mode, in which case an emergency signal is automatically sent to the first remote server 5 of the first emergency service, including user identification data, user location information, online recording of audio and / or video signal from a personal device user. There may also be a configuration in which an emergency signal is automatically sent to the second remote server 6 of the second emergency service. At the same time, there may be more remote norths.

To eliminate the possibility of accidental activation of the system outside of an emergency, the user's personal device 3 can be configured to operate in emergency mode so that a two or three step activation of the user's personal device 3 in emergency mode is implemented. For example, the phrase "A" is spoken, the user's personal device 3 enters a "high availability" mode, which has a pre-programmed duration, for example 5 minutes. For the next 5 minutes, saying the phrase "B" will activate the emergency mode, while saying the phrase "B" for the rest of the time will not activate the emergency mode.

This allows you to increase the number of options for the functioning of the method, and also increases the ease of management, since a simple and, most importantly, short phrase can be selected for the phrase "B", for example, "Enough!" or "No", natural in an emergency situation.

Stage. A5. If a device having a display is used as the user's personal device, then it is configured so that it does not have external signs of being able to switch to emergency mode in standby mode.

Stage. A61. In an emergency, the user's personal device is activated by pronouncing the specified first voice command in the mode of automatic data transfer to the first remote server of the first emergency service, automatically activating the first protocol of actions to protect the user.

Stage. A62. Or, in an emergency, the user's personal device is activated by pronouncing the second voice command in the mode of automatic data transmission to the first remote server of the first emergency service, automatically activating the second protocol of actions to protect the user.

Stage. A63. Or, in an emergency, the user's personal device is activated by pronouncing the specified third voice command in the mode of automatic data transmission to the second remote server of the second emergency service, automatically activating the third user protection action protocol.

Stage. A7. Together with transmission to any specified remote server, they are encoded for verification via the Blockchain. For this, data transfer to a cluster of distributed servers can be used.

Depending on the protocol, one of the following protocols is implemented:

- a recording of audio or video data, which can then be used in court, as it is reliable, because it is protected and can always be verified through the Blockchain;

- a pre-organized distraction, for example, a doorbell, either just a call, or with the participation of the caller;

- Departure of the duty policeman to the place without permission to enter inside;

- Departure of a detachment of police officers with the right to enter inside;

- departure of an ambulance;

- departure of private security;

- departure of any person, for example, the user's lawyer.

In addition, there may be a variant of the implementation of the attached method, in which non-verbal sounds made by the user, such as a scream, are used as a voice command. Then the user's personal device is activated when the specified sound, set of sounds is pronounced.

In the general case, machine learning can be used in the method, which makes it possible to automatically recognize the user's voice and sounds, and automatically determine the presence of an emergency by intonation, loudness, sharpness of sound, for which it is first necessary to train the user's personal device using examples, depicting sounds that correspond to an emergency, and which do not match. Next, it will take some time to adjust the results of the user's personal device until it begins to accurately determine the presence of an emergency.

These examples do not limit the method and are merely illustrative.

Industrial applicability.

The method of alerting the emergency service in an emergency can be implemented by a specialist in practice and, when implemented, ensure the implementation of the declared purpose, which allows us to conclude that the invention meets the criterion of "industrial applicability".

The proposed technical solution can be used at home, which can be a lot of personal devices. It can also be used outdoors, in another room, it is necessary to have the user's personal device turned on and connected to the unified network.

In addition, such a solution can be used for any investigative purposes when evidence is being collected, which is usually known as a “taped tape recorder or microphone”. This means that if any person or police officer becomes a witness to any event that can be qualified as a violation of the law, then he can, “without lifting a finger”, start sending an audio or video recording, which will immediately appear on the server of the court, police, press, and it will have protection against forgery, which is implemented by the fact that data transmission is protected by Blockchain technology, that is, for example, it may contain special marks that are arranged in such a way that this record cannot be changed without changing the entire chain of records.

Claims (17)

1. A method of alerting the emergency service in an emergency, in which a. connecting the user's personal device to the first remote server of the first emergency service via the unified network, b. configuring the user's personal device to operate in emergency mode, which automatically sends an emergency signal to the first remote server of the first emergency service, including user identification data, user location information, online recording of audio and / or video signal from the user's personal device, c. in the event of an emergency, the user's personal device is activated and transferred to an emergency mode, characterized in that d. configure the user's personal device to enable voice control of its operating modes, with personalization of the user entering voice commands, e. writing the first coded voice command into the memory of the user's personal device, f. in an emergency, the user's personal device is activated by pronouncing the specified first voice command in the mode of automatic data transfer to the first remote server of the first emergency service, automatically activating the first protocol of actions to protect the user, g. as a voice command, keywords spaced in time are used, between which non-key words can be spoken, the mode of automatic data transfer to a remote server is activated only if the entire voice command is pronounced within a predetermined time and is not activated in other cases. 2. The method according to p. 1, characterized in that additionally a. writing the second coded voice command into the memory of the user's personal device, b. in an emergency, the user's personal device is activated by pronouncing the second voice command in the mode of automatic data transmission to the first remote server of the first emergency service, automatically activating the second protocol of actions to protect the user. 3. The method according to p. 1, characterized in that additionally a. connecting the user's personal device to the second remote server of the second emergency service via the unified network, b. writing the third coded voice command into the memory of the user's personal device, c. in case of an emergency, the user's personal device is activated by pronouncing the specified third voice command into the mode of automatic data transfer to the second remote server of the second emergency service, automatically activating the third protocol of actions to protect the user. 4. The method according to paragraphs. 1-3, characterized in that additionally, along with transmission to any specified remote server, the signals are encoded to verify audio and/or video information through smart contract technology using Blockchain. 5. The method according to claim 1, characterized in that a device having a display is used as the user's personal device, which is configured so that in standby mode it does not have external signs of the possibility of switching to emergency mode.

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