RU2614512C2 - Method and device for generation of job tasks for maintenance of industrial facilities - Google Patents

Abstract

FIELD: radio engineering, communication.

SUBSTANCE: device includes a processing unit configured to: determine the need for an additional operation at an industrial facility, evaluate the time of the operation execution, and in accordance with the time of its prioritization, select the executive and the time required for execution of the additional operation for the selected executive, and for generation of a set of tasks subject to the complexity of navigation in the terrain where the industrial facilities are located; and a communication unit.

EFFECT: improved accuracy of task generation for execution of an additional operation and increased effectiveness of the system for the generation and distribution of job tasks to maintain geographically dispersed industrial facilities.

32 cl, 6 dwg

Description

FIELD OF THE INVENTION

The present invention relates to the field of planning, distribution and control of tasks by contractors, in particular to technical means for the formation of work tasks for maintenance of industrial facilities.

State of the art

As a rule, the employer wants to get the most out of the performers when they perform tasks, and one of the tools to increase returns is the competent formation and distribution of tasks for each performer, as well as monitoring the execution of tasks. Such formation and distribution becomes especially relevant in the case when, after the tasks for all the performers have been distributed over the entire current shift, it becomes necessary to complete tasks (including urgent ones) that are not provided for in the generated schedule, while for execution Jobs require moving the artist to various locations.

From the prior art it is known selected as a prototype solution, disclosed in US 5,111,391 "System and method for creating a schedule for employees, as a function of available resources, as well as employee qualifications, availability and priority" (published on 10/05/1989), in which the system is disclosed and a method for processing schedule data, in which a schedule is created for staff and managers at locations remote from a central location by applying a central policy to unique location data to provide optimal The total staff schedule for each remote location. The system and method includes a database for storing and retrieving information characterizing: the policy of the central office; applicable requirements for employees; tasks to perform; skill levels required to complete tasks; resources that may limit or contribute to the task at a given time; the relationship between tasks that change the location or movement of tasks in the schedule; workers with associated skill levels, priorities, accessibility; start and end time of the contractor; a percentage of the employee’s time that takes away work on a specific task and a positive or negative bias in relation to the time the employee completed the task. When requesting to create a schedule for a given day for a remote location, the system and method selects all tasks to be completed per day, and, using statistics on the location, tasks, skills required to complete tasks, available resources, employee availability, and central office policies, creates an optimized timetable.

But this solution does not assume the possibility of moving performers between the locations where they perform tasks, and does not disclose what actions need to be taken when adjustments are necessary to the task schedule, which leads to a decrease in flexibility when creating a schedule for employees, and a decrease in the accuracy of work assessment performers, reducing the ability to control the work of performers, reducing the efficiency of their work and, as a result, to inefficient organization of labor in general. In addition, the inability to correct the schedule when servicing industrial facilities can lead to such undesirable consequences as the deterioration of the operating characteristics of the equipment at the facility and the entire facility as a whole until its complete failure. In some cases, this can also lead to increased environmental impact.

Also known from the prior art is the solution disclosed in US 2014/249877 "System and method for the self-organization of workers" (published 04.09.2014), which describes a system, method and computer software product for communication by employees and employees of a report containing information on executed tasks. The solution is a management system using a cloud server and a portable smartphone, which is constantly in touch with the server. The hardware and software of the system implements a process of self-government, which creates, transfers and transforms source data and information for the benefit of both employees / employees and their employers. Thus, a time management system is disclosed, comprising a server, at least one smartphone, a communication network for connecting a server and at least one smartphone, and at least one smartphone is configured to record temporary data associated with the employee and send this data to the server through the communication network, while the temporary data is geographically referenced.

But this decision does not disclose either job scheduling for the contractor, or processing new tasks after scheduling. The disclosed system performs only the passive role of an observer, which leads to a decrease in the performance of performers and, as a result, to an ineffective organization of labor in general.

Also known from the prior art is the solution disclosed in patent RU 2253897 "Management system and control of passenger transport by taxi" (publ. 10.06.2005). The claimed system relates to the means of ensuring the implementation of orders for servicing taxi passengers, transporting passengers and monitoring the implementation of these processes. The technical result is to ensure optimal control of taxi traffic. The taxi passenger management and control system contains a message driver placed on each taxi with which a GPS receiver is connected, a current time counter and a taxi status code generator, and a taxi sound communication unit, the message driver's output through the transceiver is connected to the transceiver of the control room, at which an audio communication unit, a parameter selection unit connected to a taxi data memory, designed to store current data on the parameters of all working taxis with their location coordinates, a unit for entering data on transportation orders, a processor, a unit for monitoring the execution of orders, a memory unit for data on orders for transportation, a comparison unit, a display unit and a telephone for communication with customers, and each taxi has a taximeter associated with the corresponding input appropriate shaper messages.

But this decision does not disclose the task planning for the contractor, which leads to a decrease in the efficiency of task formation for the contractor, since a single contractor is not able to objectively and quickly assess the current situation related to the whole set of serviced objects, tasks, contractors and routes, and Consequence, the result is an ineffective organization of labor in general.

Accordingly, in the field of servicing geographically dispersed objects, there is a need for an effective method and system for assigning and redistributing work tasks if it is necessary to complete urgent tasks that are not included in the previously created set of tasks.

Disclosure of invention

In one aspect of the invention, a method for generating work tasks for servicing geographically dispersed industrial facilities is disclosed, comprising the steps of, by means of a processing unit:

- determine that an additional operation is required at the industrial facility, based on information received from the performers and / or telemetry systems of the serviced industrial facilities;

- determine the timing of the required operation;

- assign the priority of the required operation on the basis of a certain deadline, while:

if the operation requires essentially immediate execution, the operations are assigned the highest priority,

if the operation does not require essentially immediate execution, but the execution time does not exceed the end time of the current work shift or exceeds the time that is less than the sum of the time required to complete this operation and the time required to overcome the distance to this object from the location of the beginning of the next work shift, assign operations medium priority, and

if the term of the operation does not correspond to the highest and medium priority, assign operations low priority;

- determining at least one executor to perform said additional operation in accordance with the priority assigned to it;

- determine the value of the lead time (Top), which is the length of time required to complete the aforementioned additional operations for the aforementioned at least one artist; and

- form the task to perform the aforementioned additional operation for the aforementioned at least one artist, taking into account the aforementioned specific values of the execution time.

In an additional embodiment, the determination that an additional operation is required at an industrial facility comprises a step in which:

- receive from the communication device of the performer located at the said object, a message about the need for additional operations;

In an additional embodiment, it is determined that an additional operation is required at the industrial facility based on information about the state of the facility received from the telemetry system of the industrial facilities and / or based on reports received from the contractor serving the industrial facility.

In an additional embodiment, it is determined that an additional operation is required at an industrial facility based on information about the condition of at least one other facility received from the telemetry system of the industrial facilities and / or based on reports received from performers serving at least one another industrial facility.

In a further embodiment, the method further comprises the step of:

- determine the geographical coordinates of the said industrial facility, which requires an additional operation.

In an additional embodiment, the time required to overcome the distance to a given object from the location of the beginning of the next shift is determined as follows:

- determine what types of vehicles are permissible in order to perform operations of a given type, according to the type of operation;

- determine the time required to overcome the distance to a given object from the location of the beginning of the next shift, for each of the valid types of means of transportation; and

- choose the longest time as the necessary time mentioned.

In a further embodiment, the method further comprises the step of, before defining said list,

- determine that the operation identical to the aforementioned additional operation is not contained in a preformed set of work tasks among all the performers for the current work shift.

In an additional embodiment, an operation in a preformed set of work tasks among all executors is considered identical to the additional operation mentioned if it has the same type, identical deadline, and identical additional operation parameters.

In a further embodiment, the method further comprises the step of:

- determine the value of the travel time, which is the duration of the time required to travel to the aforementioned industrial facility and from it for the said at least one artist,

while forming a task to perform the aforementioned additional operation for the aforementioned at least one performer additionally taking into account a certain value of the travel time.

In a further embodiment, determining at least one artist to perform said additional operation, comprises the steps of:

- determine the list of performers with the qualifications sufficient to carry out the mentioned additional operations;

- determine the number of performers needed to perform the aforementioned additional operations; and

- choose the required number of performers from the above list.

In a further embodiment, the method further comprises the steps of:

- determine what material and technical means are necessary to carry out the required operation;

- determine whether at the given facility and / or the performers located at the given facility, have all the necessary material and technical means.

In an additional embodiment, if at a given object there are enough executors with the qualifications necessary to perform the required operation, and if there are all the material and technical means necessary to perform the required operation, then the task is formed to perform the said additional operation for the at least one executor ,

otherwise, information about the operation and the results of the performed definitions for the operator are output;

accept input from the operator;

repeat all the stages of determination or only those stages of determination that were an obstacle to the formation of the task; and

form a task to perform the aforementioned additional operation for at least one artist.

In a further embodiment, the method further comprises the step of:

determine the time margin for the current shift (T3) of the aforementioned at least one artist,

wherein form the task to perform the aforementioned additional operation for the aforementioned at least one artist, if his Tz is greater than or equal to Top.

In an additional embodiment, the time margin is the sum of the planned intervals of inactivity of this contractor until the end of the shift of this contractor.

In an additional embodiment, the interval of inactivity is the period of time during which the contractor does not have activities related to the work schedule, while activities related to the work schedule include completing tasks, moving between objects, regulated meal breaks or to rest.

In an additional embodiment, the end time of the shift of a given contractor is the deadline at which the contractor must be at the location of the end of the shift for the contractor.

In an additional embodiment, the location of the end of the work shift is the location at which the contractor must report on the work done for the shift, the location from which the contractor must leave at the end of the shift, or the location to which the contractor must arrive at the end of the shift shifts.

In an additional embodiment, if T3 is less than Top, then the sum of the time of tasks with low priority (TNP) for a given artist is determined, and the time taken for moving this artist between objects is taken into account;

determine the sum of TNP and TK; and

at the same time, they formulate a task to perform the aforementioned additional operation for the said at least one executor, if the sum of Тнп and Тз for this executor is greater than or equal to Top.

In an additional embodiment, if only tasks with a low priority are envisaged for any objects in the set of tasks of this executor, then the gain in time of movement due to the direct movement of the artist between the objects remaining in the set of tasks is also included in the sum of the time of tasks with low priority for which there are tasks with a priority higher than low, without visiting objects for which only tasks with a low priority are assigned.

In a further embodiment, those executors who have tasks with a priority lower than that of the additional operation are preferably selected as executors for said additional operation.

In a further embodiment, the method further comprises the step of:

- sent to the communication device of the performer, defined as the performer to perform the mentioned additional operations, the generated task.

In a further embodiment, the method further comprises the step of:

- adjust the set of work tasks of at least one performer taking into account the generated task.

In a further embodiment, the method further comprises the step of:

- send to the device of at least one performer an adjusted set of tasks.

In a further embodiment, the correction of the set of work tasks comprises the step of:

- add the generated task to having a set of tasks of the said at least one artist, defined as the artist to perform the additional operations.

In a further embodiment, the correction of the set of work tasks further comprises the step of:

- delete at least one task from the existing set of tasks of the said at least one artist, defined as the artist to perform the additional operations.

In a further embodiment, the correction of the set of work tasks further comprises the step of:

- entrust the execution of at least one task from the existing set of tasks of the said at least one artist, defined as the artist to perform the additional operations, at least one other artist.

In an additional embodiment, when determining the length of time required to move between industrial facilities, the features of the terrain on which the movement is carried out are taken into account.

In an additional embodiment, the terrain features include at least one of the terrain, the presence of water barriers, the sum of the elevations, the presence of roads, the degree of terrain.

In a further embodiment, the object is oil well equipment.

In an additional embodiment, each task is regulated and normalized in time.

In a further embodiment, the method further comprises the step of:

- track the location and duration of the artist’s stay at the facility using a tracker built into the artist’s communication device, and the tracker works in a GPS network or GLONASS network.

In a further embodiment, the method further comprises the step of:

check the execution of tasks by the contractor on the basis of a comparison of the duration of the time spent by the contractor on the object with the previously known duration of the tasks performed on this object.

In a further embodiment, the method further comprises adjusting the progress report based on the comparison.

In a further embodiment, the correction of the report comprises the step of:

exclude from the report tasks that are not confirmed by comparison.

In another aspect, a device is disclosed for generating work orders for servicing geographically dispersed industrial facilities, comprising:

a processing unit configured to:

- determine that an additional operation is required at an industrial facility, based on information received from performers and / or from telemetry systems of serviced industrial facilities;

- determine the term for the required operation;

- assign the priority of the required operation on the basis of a certain deadline, while:

if the operation requires essentially immediate execution, the operation is given the highest priority,

if the operation does not require essentially immediate execution, but the execution time does not exceed the end time of the current work shift or exceeds the time that is less than the sum of the time required to complete this operation and the time required to overcome the distance to this object from the location of the beginning of the next work shift, operations are assigned medium priority, and

if the term of the operation does not correspond to the highest and medium priority, the operation is assigned a low priority;

- determine at least one executor to perform the aforementioned additional operation in accordance with the priority assigned to it;

- determine the value of the lead time (Top), which is the duration of the time required to complete the aforementioned additional operations for said at least one performer; and

- formulate a task to perform the aforementioned additional operation for said at least one performer, taking into account the aforementioned specific runtime value; and

a communication unit, configured to receive the generated task from the processing unit and send the generated task to the communication device of the performer, defined as the performer to perform the aforementioned additional operation,

moreover, the processing unit is additionally configured to generate a set of tasks, taking into account the complexity of moving around the terrain on which industrial facilities are located.

The main task solved by the claimed invention is the effective organization of labor, which is carried out thanks to the distribution of new tasks to the performers associated with moving to different geographical locations.

The essence of the invention lies in the fact that there are a number of objects (for example, industrial, such as oil production plants) located in different geographical locations, these objects require a number of tasks. The system for the formation of work tasks generates these tasks and distributes them to the executors for the upcoming work shift, taking into account at least the estimated time for completing tasks, the location of the objects and the time the workers moved between the objects. At some point, it turns out that within the framework of the current shift (or before the next shift) it is necessary to complete a task that did not fall into the previously formed task pool among all the performers. According to the claimed invention, the system selects and appoints an executor for a newly identified task and, if necessary, redistributes the set of tasks of this artist and / or other artists.

The technical result achieved by the present invention is to increase the efficiency of the system for the formation and distribution of work tasks due to the accurate and fast (essentially, real-time) formation of tasks performed by executors on geographically dispersed objects, taking into account the movement of performers between objects. Thus, there is a provision of timely and qualified maintenance of facilities requiring immediate or speedy maintenance, a decrease in the accident rate and the number of failures, an increase in the overhaul interval, proper maintenance of specified operating modes, an increase in the working time ratio, an increase in the reliability and service life of equipment at serviced facilities, and a reduction in harmful environmental impact, as well as improving the efficiency of labor organization and increasing the efficiency of work separately x performers.

Brief Description of the Drawings

FIG. 1 shows screenshots of a smartphone when servicing an object.

FIG. 2 shows a flowchart of a method for prioritizing new operations.

FIG. 3 shows a flowchart of a method for generating work orders for operations with the highest priority.

FIG. 4 shows a flowchart of a method for generating work orders for middle priority operations.

FIG. 5 shows the timeline of the work plan of the contractor and the principle of calculating the amount of time of tasks with low priority.

FIG. 6 shows a map on which the artist’s movement of objects on the ground is displayed.

The implementation of the invention

In one embodiment, the proposed invention is implemented on the basis of a PC (personal computer) with the ability to work in a communication network and portable communications. A PC, using standard means of communication, exchanges information on the communication network and transmits / receives data to / from portable means of communication of performers (hereinafter in this document they can be used interchangeably as devices of performers or communication devices of performers).

A PC can be understood not only as a personal computer, but also any computing tool capable of receiving and processing data in the framework of the tasks set out in this invention: laptop, processor device, smartphone, server, communication terminal, etc.

A PC contains a processing unit, which in one embodiment is a combination of functionally connected processor, memory, information exchange tools, including peripheral devices. In this case, portable communication devices of performers (smartphones, PDAs, tablet computers, laptops, etc.) act as peripheral devices.

In one embodiment, the PC records information about the geographical coordinates of the locations in which it is required to perform tasks (in particular, to carry out maintenance), and information about which tasks in which location should be performed. Then, according to the software algorithm laid down in it, the PC forms for the performers a set of locations and a set of tasks performed at each of these locations.

Then the PC sends this set of tasks to the portable means of communication of the performers through the communication network using any known and suitable communication technology (for example, via the Internet, via CMC, etc.).

When the contractor receives his set of tasks, he receives information about which objects, which tasks that make up the set, move to these objects and perform the prescribed tasks on them and record the execution of tasks in the report. Then he sends this report on the set of tasks to the PC (processing unit). At the same time, together with the report, data on the location of the communication facility are automatically transmitted. This data is obtained through the functionality of a communication tool of an artist working in a GSM or GLONASS network. Navigation options in GPS and GLONASS networks are not described in this description, as they are well known to specialists in the field of technology. In particular, the communication medium may have software and hardware functionality of GSM / GLONASS trackers known in the art.

Next, a report on the fulfillment of a set of tasks is analyzed on a PC by comparing the previously known geographical coordinates of industrial objects with the data on the location of the performer received from the communication facility. In one embodiment, if the location data indicates that the contractor was not at the facility, and in the report the contractor indicates that he was servicing this facility, it can be concluded that, in fact, the prescribed task at the facility was not completed.

If the contractor has been at the facility for a length of time comparable to the length of time required to complete all the tasks of the set at the facility, then it can be concluded that, in fact, all the tasks at the facility were completed (were actually completed). As a rule, all operations on servicing facilities can be normalized with one degree or another. Therefore, the minimum time to complete all the tasks of the set is easy to evaluate.

Knowing the length of time for completing all tasks at the facility and knowing the length of time during which the performer was at the facility, it can be inferred from their difference that which task was not completed if the difference is greater than a certain threshold value.

For example, it is required to complete task 1 at the facility, a standard for duration for which is 10 minutes, task 2, a standard for duration for which is 15 minutes, and task 3, a standard for duration for which is 30 minutes. If the total time spent by the artist at the facility is 25 minutes, then most likely task 3 has not been completed; if the total time spent by the artist at the facility is 10 minutes, then most likely tasks 2 and 3 have not been completed. If the total time spent by the contractor at the facility is greater than or equal to the sum of the standards of all tasks, it is concluded that all tasks have been completed.

In some aspects, the standards can be adjusted taking into account the skills of the contractor, weather conditions and / or other factors affecting the duration of the tasks.

When it is determined which tasks have been completed, it can be confirmed / adjusted by the relevant positions of the contractor’s report or a separate report can be generated.

According to the results of the confirmed tasks, at the end of the month, quarter, half year or year, the contractor is provided with remuneration in one form or another.

An exemplary interface operating on a performer communication means is shown in FIG. 1, in the left figure of FIG. 1 shows that there are three applications for work at the hard currency facility. No. 3232, the middle figure shows detailed information about the necessary work at the facility, the right figure shows part of the report on the assignment of the contractor.

A particular embodiment relates to servicing oil production facilities and / or wells distributed over a particular area of the terrain (it is understood that any production, injection and other types of wells, mines, etc., equipment at these wells, and any engineering structures, for example, pipelines, pumping stations, group metering units, nodes and power lines, communication towers, etc.). Moreover, the types of maintenance operations (works) are usually known: visual inspection, pressure testing, sampling, measurement of parameters, etc. These works are normalized in time, and the required qualification of the performer is determined for them.

The regulations for carrying out certain works are also known in advance. As a rule, for each installation, a visual inspection is carried out with a given frequency, sampling and measurement of parameters, etc., are carried out with the same frequency. Based on the analysis of the data obtained, a number of ongoing maintenance operations are planned for each installation. Thus, for each installation, the work to be carried out is usually known in advance. Also, the time that these works require is known from the standards, so it is easy to calculate how many wells one performer can service for a given period of time, for example, a work shift.

However, since the installations are spaced apart in space, in one embodiment, the travel time between the installations is taken into account.

In the simplest case, the claimed invention assigns the first performer the first installation for maintenance, determines the operations for servicing the first installation (as indicated, these operations are regulated and periodic, but it is also possible when extra-scheduled operations are assigned based on the results of previously obtained data), calculates the time required for this service, assigns a second installation for maintenance to the first contractor, determines the time required to move from the first ki to the second defines the operations for servicing the second unit, calculates the time required to carry out this service, assigns a first executor third unit, etc. When the total time for servicing the units and moving between the units exceeds the working time of the contractor (for example, 8 hours), new installations are not assigned to the first contractor, and thus the formation of his work plan (set of tasks) is completed.

Further, similar actions are repeated for other performers, until performers are appointed for all units to be serviced.

The tasks generated for the executors are stored in memory so as not to waste computational and time resources on solving identical tasks in the distribution of tasks, but to load a suitable distribution from the memory. In addition, the stored distribution can be further used to control the execution of tasks by contractors.

Obviously, the proposed invention is not limited to the field of application described above, and the principles of the invention can be successfully applied in any other field where it is necessary to carry out certain works on objects spaced in space, if these works can be normalized with one degree or another.

At least one of a keyboard, a mouse, a reader for a computer-readable information medium, a scanner, a means of communication with external data sources, and the like can serve as information input means for the claimed invention.

One skilled in the art will appreciate that certain functional blocks of the claimed invention are directly or indirectly functionally connected by communication lines to corresponding other functional blocks, if their interaction is implied or explicitly indicated.

Communication may be, for example, via a data bus, a wired or wireless data line, etc. Specific communication lines do not relate to the essence of the invention.

The geographic coordinates of the object in the location of interest can be entered into the PC as digital coordinates or determined based on the marks of these locations on the map.

Tasks to be performed at a specific location can be entered for each object manually, automatically, or automatically. With manual entry, the responsible person with the appropriate authority manually enters the entire set of tasks that must be completed at the facility. In an automated mode, a set of tasks that are defined by a particular service regulation is associated with the corresponding objects located in known geographical locations and is submitted for approval to the responsible person who can accept this set or make changes to it. In automatic mode, the approval stage is omitted, and only by necessity the person in charge intervenes in the formation of tasks for execution at the facility.

At some point, based on the incoming information, it can be determined in the processing unit of the device for generating work tasks that within the previously generated set of tasks among all the executors (that is, for a predetermined time in advance, for example, within the framework of the current shift, before the next shift, 4 hours, 8 hours, 12 hours, 24 hours, until 0:00 the next day, until 8:30 the next day, today from 15:00 to 18:00, etc.) an additional operation must be performed that is not contained in this previously generated set of tasks s. In such a case, a determination can first be made whether an operation identical to this additional operation is included in a preformed set of work tasks among all the performers. This is done in order to exclude the possibility of duplication of already distributed tasks. If it is determined that the additional operation is not included in the pre-formed set of work tasks among all the performers, the geographical coordinates of the object where the additional operation is required are determined, the performer suitable for performing the mentioned additional operation is determined (at least based on qualifications). Then, the runtime value is determined, which is the length of time required to perform an additional operation for the selected contractor, as well as the value of the travel time, which is the length of time required to move to and from the given industrial facility for the selected contractor. Based on the obtained assumptions, a task is formed to perform an additional operation for the selected artist, taking into account certain values of the execution time and the time of movement.

Thus, it is possible to increase the efficiency of the system for the formation and distribution of work assignments due to the accurate and fast (essentially in real time) formation of tasks performed by executors at geographically dispersed objects, taking into account the movement of performers between objects. In addition, there is a provision of timely and qualified maintenance of facilities requiring immediate or prompt maintenance, a decrease in the accident rate and the number of failures, an increase in the overhaul interval, proper maintenance of the specified operating modes, an increase in the working time coefficient, an increase in the reliability and service life of equipment at the serviced facilities, and a reduction in harmful environmental impact, as well as improving the efficiency of labor organization and increasing the efficiency of individual and fillers.

The determination that an additional operation is required at an industrial facility can be carried out on the basis of information on the condition of the facility received from the telemetry system of industrial facilities and / or on the basis of measurements and reports received from the contractor serving the facility. In a further embodiment, such a determination can also be made on the basis of information about the condition of at least one other object received from the telemetry system of industrial facilities, and / or based on measurements and reports received from performers serving at least one other industrial facility. Thus, automated and quick identification of additional maintenance needs is provided. Moreover, this can take into account not only the state of the object itself, but also the state of any other objects. For example, a decrease in bottomhole pressure at the production well may be observed. To increase it, it may be necessary to increase the pressure on the injection well.

The determination that an additional operation is required at an industrial facility can be carried out on the basis of a message received from the device of the contractor located at the facility about the need for an additional operation. During visual inspection of an object and during its maintenance, performers have the opportunity to identify (for example, guided by their experience and knowledge) such additional maintenance needs that are not always available to telemetry devices. The specified message may have a certain format, which allows the contractor to quickly and easily indicate the type and deadline for completing the required additional operation, and which allows the device for generating work tasks to automatically process the received data. Thus, automated and timely identification of needs for additional maintenance is provided.

In the particular case, a message about the need for an additional operation on a given object may contain information related to the object, information related to the required operation, and information related to the time period for performing this operation.

Information related to the required operation can be a direct indication of which operation should be performed - for example, using the operation identifier or type of operation, or indicate only some prerequisites for which the device for generating work tasks (or its operator) could to determine which operation is required exactly. For example, the contractor may send in the message a problem identifier, a written, voice or visual description of the required operation or a description of the problem. If the identifier of the problem is indicated, the device for generating work tasks can determine the required operation from it using the look-up table. If several possible operations correspond to this problem identifier, the device for generating work tasks can independently select the most probable required operation by analyzing the current state of the object, either display the relevant information for the operator or send it to the communication device of the contractor, and then, receiving input from the operator or a response message from the communication device of the contractor, select the specific desired operation. If the message from the contractor contains only a description of the problem or the required operation, the device for generating work tasks can analyze the received description, identify one or more keywords / pointers in it and use the look-up table to determine the required operation. When analyzing the received description, recognition of the received text, if it is handwritten, voice recognition, if voice data is received, and image recognition, if images or video data are received, can also be performed. As in the previous version, the determination can take into account the current state of a given object and / or input from an operator or contractor. The device for generating work tasks may not conduct an independent analysis, but immediately display the information received for the operator and receive input from him indicating the required operation. This approach allows to increase the accuracy and speed of identifying the need for additional maintenance, even in the case when the contractor does not have sufficient knowledge.

It should be noted that a given object can be either the object on which the performer is currently located, or any other object that is known to the performer or is somehow connected with the object on which the performer is currently located, and about which the performer can to make a judgment that an additional operation is required on it.

If the contractor doubts or believes that the operation proposed by him could already have been provided for a given object, he can use his communication device to send to the device for generating work tasks a request for a list of tasks scheduled for execution at a given object. The request may contain information associated with the object (for example, the identifier of the object or navigation data, which then determine the object). The request may contain only information about the class of the object, and thereby a list of tasks scheduled to be performed at all objects of the specified class can be requested. If you need to narrow your search, that is, to obtain information about tasks not at all objects of the specified class, but only at some part of them, additional clarifying information may be included in the request, for example, the area of the objects, the belonging of the objects to any group, the presence of any connection with the object on which the performer is located, etc. In addition, an operation type may be included in the request to request a list of tasks including operations of only the specified type and / or associated type.

Having received a request for a list of tasks, the device for generating work tasks forms a list taking into account the information included in this request, and sends this list to the communication device of the performer. The contractor views the received list on the screen of his communication device (or on any other device, having previously transferred the received list to him from his communication device, or, for example, on paper, having previously transferred the received list to the printing device), analyzes it and does conclusion whether additional operations are required on a given object. If required, then, as shown above, with the help of his communication device he sends a corresponding message to the device for generating work tasks. Thus, it is possible to conveniently, accurately and timely identify the needs for additional maintenance without false or redundant messages about the need to perform operations.

In an additional embodiment, an operation in a preformed set of work tasks among all executors is considered identical to the additional operation mentioned if it has the same type, identical deadline, and identical additional operation parameters. Additional parameters may be a list of the required equipment, the amount of materials, the degree of the required change in physical, chemical and other quantities, the target position of the equipment and any other parameters associated with the operation. For example, the need to perform the following operation can be determined: type - “change the position of the control valve of the pump unit”, time period - “15:20, 07/07/2015”, an additional parameter - “to the 50% position”.

Information related to the time period for completing the required additional operation may include: an extreme late point in time before which the operation should be performed; extreme early point in time before which the operation should not be performed; the period of time during which the operation is to be performed, starting from the current moment or starting from some specified point in time; or any other precisely indicated period. In another embodiment, the information associated with the timing of the required additional operation may include a relative pointer, for example, “until the end of the current shift”, “until the end of the next shift”, “until the evening of the current day”, “until the morning of the next day” and etc. The list of relative term indicators can be predefined, for example, by regulation. Based on the specified information on the deadline, the device for generating work tasks can conclude in what order to process the received message about the need to perform an additional operation. However, it should be noted again that the message may not contain information about the deadline, since the contractor may not be able to independently indicate the deadline.

In an additional embodiment, the determination of the artist to perform the additional operations can be performed as follows. A list of performers with the qualifications sufficient to perform the additional operation is determined. Then, the number of performers needed to complete the additional operation is determined. Then, from the list received, the required number of performers is selected. Due to this, it is possible to provide qualified and proper maintenance of the facility.

As performers, first of all, those performers who have tasks with such a deadline of completion that falls on the next shift can be selected first. Thus, it is possible to perform, first of all, the most urgent tasks without loss of quality and timeliness of servicing other facilities.

The task generated in the processing unit is sent from the device for generating work tasks through the communication unit additionally contained in it to the device of the performer, defined as the performer for performing an additional operation. Thus, performers in real time during their work shift can receive tasks.

Since each artist already has his own set of tasks at the time of receiving an additional generated task, his correction may be necessary taking into account the need to complete a new task. The adjusted set of tasks can also be sent to the executor’s device through the communication unit of the device for generating work tasks. In general, a set of tasks can contain not only information about the task itself, time and place of its execution, but also information such as the estimated path and time of movement between objects, the general schedule of tasks or the daily routine, for example, taking into account the intervals of tasks, movement intervals and rest intervals, and other information useful to the performer. Thus, the performers in real time during their work shift can not only receive tasks, but also receive information about the necessary movements and appropriately distribute their forces, time and ways of movement.

Correction of the set of work tasks may include adding the generated task to the having set of tasks of the selected artist, removing one or more tasks from the existing set of tasks of the selected artist and moving the deleted tasks to the waiting list, as well as assigning tasks that are removed from the existing set of tasks of the selected performer, to other performers. Thus, each executor receives no more tasks than he is able to complete during the current work shift, and those tasks that fall out of his set due to receiving a new task are not lost and, if possible, are delegated to other executors, for example, less loaded or as indicated above, having less urgent tasks.

In one embodiment, after it is determined that the required additional operation was not previously provided in the list of work tasks among all the executors, the work task generation device assigns priority to this additional operation.

In FIG. Figure 2 shows how to prioritize new operations.

First, the device for the formation of work orders determines the deadline for the required operation. If the received message about the need to perform an additional operation contains information about the deadline, and it contains an exact indication of the deadline, then it is taken for the deadline. If the deadline information contains a relative deadline indicator, then the work task generation device compares this index with the corresponding relative index reference table and determines the exact deadline. If the message about the need to perform an additional operation does not contain information about the deadline, the work task generation device determines the exact date of the operation based on the typical period for the execution of operations of this type at the objects of this type, taking into account the state of this object in accordance with the reference table of typical terms. Optionally, after that, the device for generating work orders can display information about the required operation and a certain exact date of its execution for the operator and accept input from it, which either confirms or corrects this information, or completely cancels this operation. In an alternative embodiment, the device for the formation of work orders can immediately display the received message for the operator and receive from him an input that indicates the exact type, duration and additional parameters of the operation.

Then, on the basis of a certain period of the operation, the device for creating work tasks assigns it priority. The sooner the deadline, the higher the assigned priority. In particular, if an operation requires substantially immediate execution, the operation is given the highest priority. Essentially, an immediate period is considered to be a period that either indicates the current moment of time, or before which only a small predetermined period of time remains - for example, the regulation can set the value of this period to 1 hour.

If the operation does not require immediate execution, but the deadline does not exceed the end time of the current work shift or exceeds the time that is less than the sum of the time required to complete this operation and the time required to overcome the distance to this object from the location of the start of the next work shift Assign operations to medium priority.

The time required to overcome the distance to a given object from the location of the beginning of the next work shift is determined as follows: determine what types of vehicles are permissible in order to perform operations of a given type, according to the type of operation, determine the time required to overcome the distance to a given object from a location the beginning of the next shift, for each of the acceptable types of means of transportation, and choose the longest time as the necessary time.

In other cases, when the term for the operation does not correspond to the highest and average priority, operations are assigned a low priority.

This principle of prioritizing the required additional operations allows you to highlight the most important operations so that they can be processed in the first place, while taking into account the specifics of the work of the performers in relation to the start and end of the work shift / working day, regarding the need for their movement between the serviced objects and regarding applicable means of transport.

Then, taking into account the priority assigned to the operation, the device for generating work orders generates the corresponding task for one or more performers.

In FIG. 3 shows a method for generating work orders for operations with the highest priority.

If at the previous stages it is determined that the required operation has the highest priority, the device for generating work tasks performs the following actions.

The list of performers who are currently at a given object is determined. This data can be obtained on the basis of data from GPS trackers, which are contained in the communication devices of each artist. The list of performers may contain one or several performers, or it may even be empty, depending on whether the object on which the performer who has sent the message to NVDO or another object is located on the object, and how many performers are on it now. The simplest is the case when the list of performers consists of one performer, who is alone at a given object and sent a message to NVDO.

If a certain list of executors is empty, then the operation is placed on the waiting list of tasks with the highest priority.

If the list of performers contains at least one performer, the method proceeds to the next step, in which the device for the formation of work tasks determines the qualification of the given artist (s).

If the qualification of a single artist from the list of artists does not allow you to perform the required operation, then the operation is placed on the waiting list of tasks with the highest priority.

If the qualifications of at least one of the performers are sufficient, then it is determined how many performers are needed to complete the required operation. The determination can be performed based on the lookup table according to the type of operation and additional parameters. A certain required number of performers is compared with the number of performers in the list of performers with the necessary qualifications. It should be noted that this stage can also be performed before determining the qualifications of the performers located at a given site, that is, without taking into account qualifications, but only by comparing the number of performers in the list with the required number of performers. It should also be noted that the operation may require the presence of several performers with different qualifications, and this can also be taken into account in the above comparison.

If the number of performers with the necessary qualifications is less than the required number of performers, the operation is placed on the waiting list of tasks with the highest priority.

If there are enough performers with the necessary qualifications at a given facility, then it is determined which material and technical means are necessary to carry out the required operation (in particular, tools, instruments, inventory, equipment, machinery, computing facilities, materials, as well as energy resources (for example, electricity), natural resources (for example, water) and other unearned and non-financial resources that performers might need in the process of performing the required operation). This can also be done according to the type of operation and additional parameters. Then it is determined whether, at the given facility and / or the performers located at the given facility (or only those who have sufficient qualifications, or, in general, all, regardless of whether they have sufficient qualifications), have all the necessary material and technical facilities. This can be done on the basis of information about the object, information about the state of the object and information about with what set of technical means the contractor has started the current work shift.

If the material and technical means are insufficient, the operation is placed on the waiting list of tasks with the highest priority.

If all the necessary material and technical means are available, they form for each of the necessary number of performers with the necessary qualifications the task to immediately perform the required operation.

The above-described method of forming tasks allows you to quickly and accurately distribute tasks and provide timely and qualified maintenance of the facility.

If there are more qualified performers at the facility than are required to perform this operation, then those who are more appropriate to assign a task to perform this operation will be selected from among them. For example, if an object has two teams of performers, each of three people capable of performing the required operation, or one team of three people and two single performers capable of performing the required operation, and the operation requires three performers, then it is advisable to use performers from one team, so that the rest of the teams and performers can continue their work plan for completing tasks. Thus, it is possible to minimize the negative impact on the previously formed set of work tasks among all the performers, reduce the computational load required for the subsequent correction of the sets of work tasks of individual performers, increase the speed of the job distribution system and avoid downtime (inaction) of performers waiting for other performers from their brigade, who find themselves busy performing the required operation.

In an additional embodiment, the above expediency may be due to how strongly the issue of a task can affect the execution of a specific operation by a specific contractor on his further work plan. For example, if an object has three executives capable of performing an operation that requires two executors, the possible negative impact of issuing a task for each of these three executives is evaluated and those two executors are selected whose work plan will suffer less than the third. For example, in the future work plan, two performers have several not very urgent tasks, and the third performer has only one long task, which, moreover, must be completed in the current shift. Thus, the issuance of a task to perform the required operation to a third performer would lead to him not being able to complete the important task remaining in his plan, and he would have to delegate the execution of this remaining task to some other performer. To avoid such negative consequences, the device for the formation of work tasks assigns tasks to perform the required operation to the first two performers whose remaining tasks are easier to redistribute within the current shift or transfer to the next shift.

In an additional embodiment, the feasibility may take into account the possibility of termination by the contractor of his current already begun task and the time when the contractor completes his current already begun task. For example, this can be done on the basis of a look-up table, which indicates whether the task is interruptible and if it is, then at what points it can be interrupted. In addition, the priority of the task that the contractor is currently performing can be taken into account. For example, it is impractical to tear off an executor to perform one task with the highest priority if he is currently busy with another task with the highest priority. On the other hand, if the contractor is busy performing a task with a low priority, and this task can be interrupted at any time or interrupted after a period of time that is less than the time that would have been required to complete the required operation with the highest priority to other contractors, then it is advisable to give him the task to perform this required operation with the highest priority, postponing the execution of the current task with a low priority.

In a further embodiment, the appropriateness of involving more performers than is required to carry out the desired operation can be assessed, and based on this assessment, it can be concluded whether they should be involved. For example, if an object has three executors capable of performing an operation that requires at least two executors, then it is evaluated how effective the assignment of this operation to all three available executors will be. Efficiency may reflect the time spent on the operation, as well as the material, financial or environmental costs of the operation (or non-performance) of the operation. For example, if two performers need 30 minutes to complete the required operation, and three performers take 20 minutes, then the total labor costs in both cases will be 1 person hour. Moreover, if the required operation is urgent and should be completed as soon as possible (for example, oil products leak into the environment, and every minute of delay is of great material, financial and environmental significance), then all three available performer.

The above estimates of feasibility can be performed in any combination.

In the aforementioned cases, when the operation is placed on the waiting list of tasks with the highest priority, the executors for its execution are selected among all available executors in the current shift. In this case, the proximity of the performers to a given object and the appropriateness of their choice (purpose) to perform this task (according to the above principles) can be taken into account. It can also take into account the time required for the contractor to arrive at a given object, and the time it takes for the contractor to wait for the start of the required operation (for example, the time when all other contractors are free from their current tasks and arrive at the specified object).

For example, on a given object, there are two executors capable of performing the required operation, one of them is busy performing an uninterrupted task with medium priority and will be released after 25 minutes, and the second has just been released. Moreover, the operation requires a minimum of three performers. There are two more qualified performers at a neighboring facility, and they can almost simultaneously free themselves and arrive at a given facility - say, after 30 minutes. The device for generating work tasks determines which tasks appear in the work plan of each of these performers, and evaluates which three performers are most appropriate to assign to perform the required operation - for example, it can be concluded that it is advisable to assign the execution of the required operation to the first, third and to the fourth performers, while the second performer will avoid having to wait 30 minutes waiting for two other performers to gather at a given object and it will be possible to proceed s for the assignment.

In another example, on a given object there is one performer who is able to perform the required operation, but he is busy performing an uninterrupted task with an average priority and will be released after 25 minutes, and on the neighboring object there is another qualified performer, and he can free himself and arrive at the specified object in 8 minutes. In this case, the device for generating work tasks can assign the execution of the required operation to the second executor in order to speed up its execution.

In FIG. 4 shows a method for generating work orders for operations with medium priority.

If at the previous stages it is determined that the required operation has medium priority, the device for generating work tasks performs the following actions.

The list of performers who are currently at a given object is determined. If a certain list of executors is empty, then the operation is placed on the waiting list of tasks with medium priority. If the list of performers contains at least one performer, the method proceeds to the next step, in which the device for the formation of work tasks determines the qualification of the given artist (s).

If the qualification of a single artist from the list of artists does not allow to perform the required operation, then the operation is placed on the waiting list of tasks with medium priority. If the qualifications of at least one of the performers are sufficient, then it is determined how many performers are needed to complete the required operation. A certain required number of performers is compared with the number of performers in the list of performers with the necessary qualifications.

If the number of performers with the necessary qualifications is less than the required number of performers, the operation is placed on the waiting list of tasks with medium priority. If at the given object there are enough performers with the necessary qualifications, then it is determined which material and technical means are necessary to carry out the required operation. Then it is determined whether all the necessary material and technical means are available at the given facility and / or at the performers located at the given facility.

If the material and technical means are insufficient, the operation is placed on the waiting list of tasks with medium priority. If all the necessary material and technical means are available, then it is determined how much time is needed for available qualified performers to perform the required operation, taking into account their qualifications (Top).

Then it is determined whether each of the available qualified performers has a margin in time for the current shift (T3). The time reserve may be the sum of the planned (that is, provided for by the work plan) intervals of inactivity of this contractor until the end of the shift of this contractor. The inaction interval is the time interval during which the contractor does not provide for activities related to the work schedule. Activities associated with the work schedule may include the performance of tasks, moving between objects, regulated breaks for eating or resting. The time of the end of the work shift of a given contractor is considered the deadline at which this contractor must be at the location of the end of the work shift pre-set for this contractor. The location at the end of the work shift can be considered the location at which the contractor must submit a report on the work done for the shift, the location from which the contractor must leave at the end of the shift (on foot, independently on official vehicles (bicycle, ATV, snowmobile, motor vehicle and etc.), or, for example, the place where the contractor must meet and pick up the shift transport at the end of the working day), the location where the contractor arrives on foot at the shift Are company cars, etc. Tk can be an extremely small value (and even zero) if the work plan of this contractor is very tight. Tk may also turn out to be relatively large (up to several hours), if during the work shift one or more tasks were canceled for this worker and no other tasks were assigned instead.

It should be noted that the calculation and accounting of the time reserve for the current shift can also be carried out when assessing the feasibility of involving this contractor to perform operations with the highest priority, especially if there are more or fewer contractors on the facility than is required to perform the required operation, and you need to make a choice between performers.

Returning to the method of FIG. 4, after determining the margin in time for the current shift (T3), this time T3 is compared with the previously determined time for the operation (Top). If Тз is greater than or equal to Top, then the contractor will have enough time to perform the required operation, and even it will not even need to reassign his further tasks to other contractors, so the required additional operation is assigned to this contractor.

If Tk is less than Top, then it is determined whether the given contractor has low priority tasks. In other words, an assessment is made of whether any tasks from the current contractor's work plan remaining for the current shift can be transferred to the next shift.

If it is determined that this contractor does not have tasks with a low priority for the current shift, the operation is placed on the waiting list of tasks with a medium priority. Otherwise, the sum of the time of tasks with a low priority (Тнп) is determined, and the time taken for moving this artist between objects is taken into account. In addition, if in respect of any objects in the work plan of this contractor only tasks with a low priority are provided, then the gain in travel time due to direct movement of the contractor between the objects remaining in the task set is also included in the sum of the time of tasks with a low priority, for which have tasks with a priority higher than low, without visiting sites for which only tasks with a low priority are assigned, up to reaching the location of the end of the work shift.

In FIG. 5 shows an example of such a calculation. As shown in FIG. 5, the contractor has 5 tasks in 3 objects in the work plan: at object 1 - task 1A with medium priority, at object 2 - tasks 2A and 2B with low priority, at object 3 - task 3-A with medium priority and task 3 -B low priority. Tasks have different sizes in accordance with the time required to complete them, and for clarity, are painted in different colors in accordance with priority. The artist’s travel time between objects 1 and 2 is shown as 1-2, the travel time between objects 2 and 3 is shown as 2-3, the travel time between objects 1 and 3 is shown as 1-3, and the travel time between object 3 and the working end location shift shown as 3-place. In this case, not only the time 2A, 2B and 3B are included in the consumer goods, but also the time, which is the difference between the sum of the time 1-2 and 2-3 and the time 1-3, since if the contractor does not need to complete tasks 2A and 2B at object 2, he will skip this object and from object 1 will immediately proceed to object 3, and if objects 1, 2 and 3 are not located sequentially on one straight line, then in most cases this will lead to a reduction in travel time compared to what was would be spent moving 1-2, and then 2-3. However, the time 1-3 in some cases may not be shorter than the sums 1-2 and 2-3, since various factors affecting the time of movement, which will be described later in this document.

It should be noted that in the same way, in the previous method of generating tasks for performing operations with the highest priority, when assessing the appropriateness of involving this contractor, the sum of the time of tasks with low priority (TNP) or even the sum of the time of tasks with medium and low priority (TSNP) can be calculated (respectively, in the latter case, the time that can be released from this contractor is calculated if only tasks with the highest priority are left in his work plan).

Returning again to the method of FIG. 4, after the time Tnp is determined, the sum of Tnp and Tz is determined, and the obtained sum of Tnp + Tz is compared with the previously determined time Top. If the sum Тнп + Тз is greater than or equal to Top, then the contractor will have enough time to carry out the required operation, if part or all of the tasks with low priority are removed from his work plan, so the required additional operation is assigned to this contractor. Otherwise, the operation is placed on the job waiting list with medium priority.

When the device for generating work tasks decides to assign the execution of the required operation to this contractor, it generates a corresponding task for this contractor.

In the aforementioned cases, when the operation is placed on the waiting list of tasks with medium priority, the executors are selected among all available executors in the current shift to complete it. At the same time, if the device for generating work orders has a non-empty waiting list for tasks with the highest priority and a non-empty waiting list for tasks with a medium priority, it first processes and generates tasks for performing operations with the highest priority and only then proceeds to the sheet with a medium priority.

In addition, it should be noted that while the device for generating work orders processes some operations (for example, operations with the highest priority), some other operations (for example, operations with the middle priority), in accordance with the deadline for their execution, can acquire the highest priority. To realize the possibility of automatically changing the priority for an operation, if it is necessary to perform an operation, it can be assigned a countdown timer that indicates the time remaining until the priority of this operation is changed. Once the timer expires, the operation may take on a higher priority. For example, the contractor received a message about the need to perform an additional operation. The device for generating work orders assigns this operation an average priority, places it on the corresponding waiting list and associates a timer with it, and switches itself to processing operations with the highest priority. After 15 minutes, the timer expires, and if during this time the device for generating work orders still has not started processing this operation with an average priority, it is assigned the highest priority and it is moved to the corresponding waiting list. Alternatively, any other timer may be used which, after the lapse of time, allows to execute a priority change event.

The waiting list can be a list sorted by time, type or by any additional parameters of the operation, and the operations can be processed (maintained) in accordance with the established procedure. Alternatively, the waiting list may be a data structure with servicing in the order of arrival (“first come, first served”), since within the framework of one priority, the specific term of the operation may not matter much.

An operation can go to the waiting list along with a flag that indicates the reason for the operation being entered on the waiting list (or its status). For example, immediately after a priority is assigned to an operation, it can be placed on the waiting list with the New flag. If the operation has already undergone primary processing, but during processing it turned out, for example, that there are no executors on the given object capable of performing the required operation, it can be placed on the waiting list with the flag “There are not enough executors on the object”. Similarly, other flags indicating the status of the operation can be applied.

The device for the formation of work orders can process the operation until it is assigned to any specific performers, and then proceed to the next operation. Or in case of failure with the appointment, the processing of the operation can be delayed for a predetermined period - for example, for 5 minutes, and placed on a waiting list with the appropriate flag. Failure with the appointment of the operation can occur if obstacles to its appointment are identified, as described above.

It should be noted that barriers to appointment can be insurmountable from a system point of view. For example, it can be determined that to carry out the operation with the highest priority, 5 performers are required, while in the current shift there are only 4 performers with the necessary qualifications, or there are only 6 qualified performers, but 3 of them are busy performing another one until the end of the shift , uninterrupted operation with the highest priority. In this case, relevant information can be displayed to the operator (dispatcher) so that he can take any operational measures to eliminate such an obstacle. As soon as the operator has taken the necessary measures, he can make the appropriate input, and the device for the formation of work tasks can return to processing this operation in order to appoint executors. Alternatively, if there is one insurmountable obstacle, the device for generating work tasks can check all the conditions for the assignment of this operation and display information for the operator not only about this one insurmountable obstacle, but also about all the others for this operation, if any.

Later in this document, the principles of the formation of work tasks will be described taking into account the need to move between objects, the time required to complete tasks, and taking into account other factors.

In the simplest embodiment, to determine the time required for the artist to move between the two locations assigned to him, determine the distance in a straight line between the two locations (by their known coordinates), determine the average speed of the artist (depending on whether he moves on foot or on what or vehicle) and find them private.

In one embodiment, the processing unit of the claimed invention determines the path between two points between which the performer moves, not as a straight line, but builds a path of movement, so that the time between two points or energy costs for this movement are the smallest.

If there is data on the presence on the site of the terrain between two objects for servicing difficult areas (shrubs, ravines, etc.) or insurmountable obstacles (fences, swamps, water obstacles, etc.), the processing unit takes this into account and builds the trajectory so that the time and / or forces spent on moving between objects are the smallest. Taking this factor into account has a significant impact on the optimal distribution of tasks among performers (the exact formation of a set of tasks for performers), that is, it increases the efficiency of performers and the efficiency of labor organization.

In one of the options for implementing such an algorithm, the area between two objects for service can be divided into squares, each square is assigned a weight coefficient depending on the terrain in this square. Then, using a brute force method, the program algorithm traverses all possible trajectories of movement between the mentioned objects, sums the weight coefficients of the squares along which each trajectory passes, and finds a trajectory with the optimal sum of the weight coefficients (either maximum or minimum, depending on the principle of assigning the weight coefficients).

Another factor that is taken into account in one embodiment is the topography. In itself, the presence of ups and downs on the path between objects for service leads to a lengthening of the path compared to moving in a straight line. However, in addition, it is necessary to take into account not only the increase in the path length, but also the increase in energy consumption for overcoming the climbs, which, as a rule, are much higher than the decrease in energy consumption when moving down the slope. Such features of the terrain can also be taken into account by weighting factors. Other considered features are water barriers, which are either insurmountable obstacles that lead to the need to detour and lengthen the path between locations, or require considerable time to overcome them. The path between two locations can be characterized by the sum of elevations, which can be taken into account by some correction (weight) coefficient, which increases the time required to move from one location to another. A similar situation with the terrain, which can be impassable, difficult to pass, passable: for these three types weights can also be entered.

It should be understood that taking into account the terrain features leads to an adjustment of the time the artist moves between objects, which in turn leads to the correction of the tasks of the contractor during the work shift or other time period allocated for the tasks.

Another factor that can be taken into account when forming a set of tasks is the complexity of the task. Typically, the complexity is directly dependent on the time required to complete the task, however, in some cases, the complexity consists of both the required time and the number of operations performed per unit time (operations that require a long wait are possible, and operations that require active action on throughout the entire time the task is completed), and from the energy consumption to complete the task, we are primarily talking about physical energy costs caused by physically complex actions that need to be performed to the performer). The invention provides for the possibility of an even distribution of tasks between the performers from the point of view of the distribution of labor-intensive tasks. That is, if the work on the first object involves a lot of labor, then preferably the same object will be assigned to the same artist, in which the less labor. Taking this factor into account leads to less fatigue of performers on average.

Thus, the claimed invention offers the possibility of forming a set of tasks so that the tasks of this set are evenly distributed over time over the complexity.

A similar approach is implemented in relation to the complexity of the task. If the complexity refers primarily to the physical stress required to complete the task, then the complexity refers mainly to the mental stress required to complete the task. Thus, in the claimed invention, the possibility of an even distribution of complex tasks among performers and an even distribution of complex tasks over a set of tasks of individual performers is realized.

Rest periods can also be regulated in order to ensure a normal working mode, in which the performers maintain the proper concentration, labor productivity and quality of work throughout the entire shift. In addition, when determining the norm of time for a task, conditional total physical and mental work (for example, also based on normalized corresponding weight coefficients) can be taken into account, which will be done by the contractor by the time this task is completed. It can also take into account the rest that was provided for the contractor by the time this task was completed, for example, his total duration per shift by the time the task was completed, the duration of the last rest, as well as the time elapsed since the last rest.

Since physical and mental stress leads to fatigue and an increase in the likelihood of performer making mistakes, the claimed approach provides an improvement in the quality of work of performers.

In one embodiment, the location of the performer may be monitored. An example of location tracking of an artist is shown in FIG. 6, on which the trajectory of the performer and information on this performer are displayed by a dark line: ЕН_ Brigade_Khasanshin. This line obtained by means of communication clearly shows which points on the map the performer Hasanshin passed. The graph is not displayed, but the claimed invention allows you to display the time spent by the artist at selected points on the map. Thus, it is clear how the execution of tasks by the contractor is implemented.

Data on the movement of performers obtained by means of communication can be stored in memory for the purpose of further analysis. Since the contractor is guided by the real features of the terrain, as a rule, over time, his trajectories from one object to another are optimized either by the criterion of reducing time, or by the criterion of reducing energy consumption. These trajectories optimized by the performer can then be taken into account by the processing unit for the distribution of tasks. Optimization of the performer can be seasonal, for example, in spring and autumn some parts of the terrain can become more difficult to pass, so the season can become one of the criteria in the formation of the tasks of the performer.

According to the present invention, a route map can be constructed for a plurality of performers so as to provide the most uniform workload of performers. In this case, the optimal starting and ending point of the route of each performer’s movement can be taken into account so that the performers are as comfortable as possible to get to the first point and leave the last one in order to minimize the time on the way to and from work.

In one embodiment, the performer at the end of the shift reports on the tasks completed (or, as an option, submits information on the completion of tasks of the last shift at the beginning of the shift). The service control device analyzes the report, compares the data on the location of the contractor with the tasks distributed to the contractor, and determines whether all the data matches each other: determines whether the contractor was at the site where the task was to be completed and how long he spent there. If there is a discrepancy, it is concluded that the set of tasks distributed to the contractor is incomplete. With the full or almost complete completion of all tasks by the contractor for a certain period of time, the contractor receives a reward: salary, bonus, etc.

It is necessary to take into account the fact that some tasks require a certain qualification of the contractor, these data are also taken into account when forming tasks for the contractor, that is, if complex tasks requiring high qualifications are required to be performed at the facility, then the contractor with insufficient qualifications is not sent to whoever can do all the tasks assigned to the object is sent. Temporary standards for the fulfillment of certain tasks may also be associated with the qualification of the contractor, since a more qualified contractor on average can perform part of the work faster than a less qualified contractor.

It is clear that it is favorable for the contractor to finish the working day at the facility, which is located not far from the roads on which he could quickly get to the house, therefore it is preferable to take this into account when drawing up the route. Similar considerations apply to the starting point of the performer’s movement route. Alternatively, routes can be designed so that the start and end points coincide.

Embodiments are not limited to the embodiments described herein. Specialist in the field of technology based on the information set forth in the description, and knowledge of the prior art will become apparent and other embodiments of the invention, not beyond the essence and scope of this invention.

The functional connection of elements should be understood as a connection that ensures the correct interaction of these elements with each other and the implementation of one or another functionality of the elements. Particular examples of functional communication may be communication with the possibility of exchanging information, communication with the possibility of transmitting electric current, communication with the possibility of transmitting mechanical motion, communication with the possibility of transmitting light, sound, electromagnetic or mechanical vibrations, etc. The specific type of functional connection is determined by the nature of the interaction of the mentioned elements, and, unless otherwise indicated, is provided by well-known means using principles well known in the art.

The elements mentioned in the singular do not exclude the plurality of elements, unless specifically indicated otherwise.

The methods disclosed herein comprise one or more steps or actions to achieve the described method. The steps and / or actions of the method can replace each other without going beyond the scope of the claims. In other words, unless a specific order of steps or actions is defined, the order and / or use of specific steps and / or actions can be changed without departing from the scope of the claims.

The application does not indicate specific software and hardware for the implementation of the blocks in the drawings, but one skilled in the art should understand that the essence of the invention is not limited to a specific software or hardware implementation, and therefore any software and hardware known in the prior art. So, the hardware can be implemented in one or more specialized integrated circuits, digital signal processors, digital signal processing devices, programmable logic devices, user programmable gate arrays, processors, controllers, microcontrollers, microprocessors, electronic devices, and other electronic modules made with the ability to carry out the functions described in this document, a computer or a combination of the above.

Although not specifically mentioned, it should be understood that when it comes to storing data, programs, and the like, computer-readable storage media is meant, examples of computer-readable storage media include read-only memory, random-access memory, register, cache semiconductor storage devices, magnetic media such as internal hard drives and removable drives, magneto-optical media and optical media such as CD-ROMs and digital versatile disks ( DVD), as well as any other storage media known in the art.

Although exemplary embodiments have been described in detail and shown in the accompanying drawings, it should be understood that such embodiments are merely illustrative and not intended to limit the broader invention, and that the invention should not be limited to the particular arrangements and structures shown and described, as various other modifications can be obtained by specialists in the relevant field without creative efforts.

The features mentioned in the various dependent claims, as well as the implementations disclosed in various parts of the description, can be combined to achieve beneficial effects, even if the possibility of such a combination is not explicitly disclosed.

Claims (77)

1. A device for the formation of work tasks for the maintenance of geographically dispersed industrial facilities, containing: a processing unit configured to:  determine that an additional operation is required at an industrial facility, based on information received from performers and / or from telemetry systems of serviced industrial facilities;  determine the time frame for the required operation;  prioritize the required operation based on a specific deadline, with: if the operation requires essentially immediate execution, the operation is given the highest priority, if the operation does not require essentially immediate execution, but the execution time does not exceed the end time of the current work shift or exceeds the time that is less than the sum of the time required to complete this operation and the time required to overcome the distance to this object from the location of the beginning of the next work shift, operations are assigned medium priority, and if the term of the operation does not correspond to the highest and medium priority, the operation is assigned a low priority;  determine at least one executor to perform the aforementioned additional operation in accordance with the priority assigned to it;  determine the value of the lead time (Top), which is the length of time required to complete the aforementioned additional operations for said at least one performer; and  generate a task to perform the aforementioned additional operation for said at least one performer taking said specific runtime value; and a communication unit, configured to receive the generated task from the processing unit and send the generated task to the communication device of the performer, defined as the performer to perform the aforementioned additional operation, moreover, the processing unit is additionally configured to generate a set of tasks, taking into account the complexity of moving around the terrain on which industrial facilities are located. 2. The device according to p. 1, in which to determine the processing unit that an industrial facility requires additional operations, the communication unit is additionally configured to:  receive from the communication device of the contractor located at the said object, a message about the need for additional operations on it, and transmit it to the processing unit. 3. The device according to claim 1, in which the determination that an additional operation is required at an industrial facility is based on information about the state of the facility received from the telemetry system of industrial facilities and / or based on reports received from the contractor serving the industrial facility an object. 4. The device according to claim 1, in which the determination that an additional operation is required at the industrial facility is based on information about the condition of at least one other facility received from the telemetry system of industrial facilities, and / or based on reports received from performers serving at least one other industrial facility. 5. The device according to claim 1, in which the processing unit is additionally configured to:  determine the geographical coordinates of the said industrial facility, which requires an additional operation. 6. The device according to claim 1, in which the time required to overcome the distance to a given object from the location of the beginning of the next shift is determined by the processing unit as follows:  it is determined which types of vehicles are permissible in order to perform operations of a given type, according to the type of operation;  determines the time required to overcome the distance to a given object from the location of the beginning of the next shift, for each of the acceptable types of means of transportation; and  the largest time is selected as the necessary time mentioned. 7. The device according to claim 1, in which the processing unit is additionally configured to, before determining the list,  determine that an operation identical to the aforementioned additional operation is not contained in a pre-formed set of work tasks among all performers for the current work shift. 8. The device according to claim 7, in which an operation in a preformed set of work tasks among all performers is considered identical to the additional operation mentioned, if it has the same type, identical deadline, and identical additional operation parameters. 9. The device according to claim 1, in which the processing unit is additionally configured to:  determine the value of the travel time, which is the length of time required to travel to and from said industrial facility for said at least one artist, however, the task to perform the aforementioned additional operation for the aforementioned at least one performer is formed additionally taking into account a certain value of the travel time. 10. The device according to claim 1, in which to determine at least one performer to perform the above-mentioned additional operations, the processing unit is additionally configured to:  determine the list of performers with the qualifications sufficient to carry out the said additional operation;  determine the number of performers needed to complete the aforementioned additional operation; and  select the required number of performers from the above list. 11. The device according to p. 10, in which the processing unit is additionally configured to:  determine what material and technical means are necessary to carry out the required operation;  determine whether all the necessary material and technical means are available at a given facility and / or at performers located at a given facility. 12. The device according to p. 11, in which the processing unit is additionally configured to: if at a given object there are enough executors with the qualifications necessary to carry out the required operation, and if there are all the material and technical means necessary to perform the required operation, generate a task to perform the said additional operation for the said at least one artist, otherwise, display information about the operation and the results of the performed definitions for the operator; accept input from the operator; repeat all determination operations or only those determination operations that were an obstacle to the formation of the task; and generate a task to perform the aforementioned additional operation for at least one performer. 13. The device according to p. 1, in which the processing unit is additionally configured to: determine the time margin for the current shift (T3) of the aforementioned at least one artist, in this case, the task to perform the aforementioned additional operation is formed for the aforementioned at least one artist, if his Tk is greater than or equal to Top. 14. The device according to p. 13, in which the margin of time is the sum of the planned intervals of inactivity of this contractor until the end of the shift of this contractor. 15. The device according to p. 14, in which the interval of inactivity is the interval of time during which the contractor does not provide for activities related to the work schedule, while activities related to the work schedule include performing tasks, moving between objects, regulated breaks for meals or for rest. 16. The device according to p. 14, in which the end time of the shift of this contractor is the deadline at which the contractor must be at the location of the end of the shift for the contractor. 17. The device according to p. 16, in which the location of the end of the shift is the location at which the contractor must submit a report on the work done for the shift, the location from which the contractor must leave at the end of the shift, or the location to which the contractor must arrive at the end of the shift. 18. The device according to p. 13, in which the processing unit is additionally configured to: if Тз is less than Top, determine the sum of the time of tasks with low priority (Тнп) for this contractor, while taking into account the time of moving this contractor between objects; determine the sum of TNP and TK; and at the same time, the task to perform the aforementioned additional operation is formed for the said at least one executor, if the sum of Тнп and Тз for this executor is greater than or equal to Top. 19. The device according to claim 18, in which, if only objects with a low priority are provided for any objects in the set of tasks of this artist, then the gain in time of movement due to the direct movement of the artist is also included in the amount of time of tasks with low priority between the objects remaining in the task set for which there are tasks with a priority higher than low, without visiting objects for which only tasks with a low priority are assigned. 20. The device according to claim 1, in which, as executors for said additional operation, the processing unit is preferably configured to select those executors who have tasks with a priority that is lower than the priority of said additional operation. 21. The device according to claim 1, in which the processing unit is additionally configured to:  adjust the set of work tasks of at least one performer taking into account the generated task. 22. The device according to p. 21, in which the communication unit is additionally configured to:  receive from the processing unit and send to the device of at least one performer an adjusted set of tasks. 23. The device according to p. 21, in which to correct the set of work tasks, the processing unit is additionally configured to:  add the generated task to the existing set of tasks of the at least one artist, defined as the artist to perform the additional operations. 24. The device according to p. 23, in which to correct the set of work tasks, the processing unit is additionally configured to:  delete at least one task from the existing set of tasks of said at least one artist defined as an artist to perform said additional operation. 25. The device according to p. 23, in which to correct the set of work tasks, the processing unit is additionally configured to:  delegate the execution of at least one task from the existing set of tasks of the said at least one artist, defined as the artist to perform the additional operation, to at least one other artist. 26. The device according to p. 1, in which the complexity of moving around the terrain is based on its features, which include at least one of the terrain, the presence of water barriers, the sum of the elevations, the presence of roads, the degree of terrain. 27. The device according to claim 1, in which the object is the equipment of an oil well. 28. The device according to p. 1, in which each task is regulated and normalized in time. 29. The device according to p. 1, in which the processing unit is additionally configured to:  track the location and duration of the artist’s stay at the facility using information received from a tracker built into the artist’s communication device, and the tracker works in a GPS network or GLONASS network. 30. The device according to p. 29, in which the processing unit is additionally configured to:  check the execution of tasks by the contractor on the basis of a comparison of the duration of the time spent by the contractor at the facility with the previously known duration of the tasks carried out at this facility. 31. The device according to p. 30, in which the processing unit is additionally configured to:  to adjust the report on the completion of tasks on the basis of a comparison. 32. The device according to p. 31, in which for the correction of the report, the processing unit is additionally configured to:  exclude from the report tasks that are not confirmed during the comparison.

Images