RU172742U1 - Automated reference system - Google Patents

Abstract

The utility model relates to computing, in particular, to an automated system for maintaining normative and reference information of system 112. The technical result is to increase the system performance by localizing the addresses of the accounts of the classifier database by their identifiers. The technical result is achieved by the fact that the system contains an address selection module classifier accounts in the system server database, module for determining the time cycle for the selection of classifier accounts, module l samples of classifier accounts, module for identifying classifiers, module for receiving classifier accounts from the system server database, module for identifying classifier status, module for receiving message codes from the system server database, module 8 for sending message codes to call centers. 7 ill.

Description

The utility model relates to computer technology, in particular, to an automated system for maintaining normative and reference information of system 112.

One of the first steps in organizing the maintenance of normative and reference information is to create a register where all types of normative and reference information used are described in detail. For example, for regulations, such characteristics as the name, responsible specialist, date of introduction, the objects under consideration, units to which the regulation applies, related classifiers and reference books should be indicated.

In addition, it is necessary to establish links between different types of normative and reference information, determine the composition of the information contained in them, indicate in which systems work with data (sources of information) and for which business processes their use (consumers of information) is necessary.

Such an analysis allows you to choose the model for maintaining regulatory and reference information in all functional areas, to develop work procedures when changing or deleting data (for example, to understand which departments should be coordinated with), and also to identify cases of duplication of information.

Taking into account the structure and specifics of the functioning of the call centers of system 112, the following main tasks can be distinguished that are solved by the reference information system:

- centralized control of all regulatory and reference data (during storage, use or change);

- support for centralized reference information;

- storage of relevant and historical data of normative and reference information on all nodes of the system, providing quick access to them;

- automatic synchronization of reference information between system objects;

- the ability to change the composition of directories, their structure without upgrading the program code of the system.

Known systems that could be used to solve the problem (1, 2).

The first known system includes an information input unit, an indication unit, a download information control unit, a reference information data matching unit, a reference data unit, a reference information system administration unit, an internal data storage unit, an interaction unit with data sources, wherein the data matching unit of the reference information is configured to automatically determine the correspondence between the codes of reference books of the reference information on based on lexical and syntactic analysis (1).

A significant drawback of this system is the impossibility of solving the problem of updating data stored in memory in the form of relevant documents at the same time as solving the problem of delivering the contents of these documents to users in real time.

Another technical solution is known that contains a unit for identifying types of normative and reference information, a block for selecting addresses of normative and reference information in the system server database, an identification block for catalog sections

reference information in the database of the system server, a unit for identifying temporary details of reference information, the first and second blocks for changing the direction of searching for reference information in the system server database, a block for selecting the direction for searching regulatory reference information in the system server database, and a block for fetching reference information from the system server database (2).

The last of the above technical solutions is closest to the described.

Its disadvantage is constructive complexity and. as a result, in the low speed of the system, due to the fact that the procedure for updating the data is realized through the search of data across the entire database and their subsequent processing by the central processor, which in case of large volumes of normative and reference information will inevitably lead to a large investment of time.

The purpose of the invention is to increase the system performance by localizing the addresses of classifier accounts by their identifiers.

This goal is achieved by the fact that in a system containing a module for selecting addresses of classifier accounts in the database of the system server, the information input of which is the first information input of the system designed to receive codograms of requests from call centers, the synchronizing input of the module for selecting addresses of classifier accounts in the database data server system is the first synchronizing input of the system, designed to enter the codogram of call center requests in the mode ul selection of addresses of classifier accounts in the system server database, module for receiving classifier accounts of the system server database, the information input of which is the second information input of the system, intended for receiving classifier accounts from the system server database, synchronizing the input of the classifier accounts reception module from the database of the server of the system is the second synchronizing input of the system, intended for entering accounts classifier s from the system server database to the module for receiving classifier accounts from the system server database, the module for receiving message codes from the system server database, the information input of which is the third information input of the system, intended for receiving message codes from the system server database, The synchronizing input of the module for receiving codogram messages from the database of the server of the system is the third synchronizing input of the system intended for entering the codogram messages into the module for receiving MA of message codes from the system server database, and the information output of the module for receiving message messages from the system server database is connected to the information input of the module for sending message messages to call centers, the synchronizing input of which is connected to the third synchronizing input of the system, the module for selecting classifier accounts whose address input is connected to the first information output of the classifier accounts address selection module in the system server database, I synchronize the input input of the classifier accounts sampler is connected to the clocking output of the classifier accounts address selection module in the system server database, the address output of the classifier accounts sampler is the address output of the system and is designed to provide addresses for reading classifiers details to the address input of the system database server, and the synchronizing output of the module for selecting classifier accounts is the synchronizing output of the system, intended for issuing control signals to the inputs of the first channel of the system database server interrupt, a module for determining the time cycle for selecting classifier accounts was introduced, the information input of which is connected to the second information output of the module for selecting addresses of classifier accounts in the system server database, which synchronizes the input of the module for determining the time cycle for selecting accounting classifier records connected to the clock output of the module for selecting addresses of classifier accounts in the server database with systems, one output of the module for determining the time cycle of sampling accounts of classifiers is connected to the counting input of the module for selecting the accounts of classifiers, and the other output of the module for determining the time cycle of sampling accounts of the classifiers is the first signal output of the system intended for issuing control signals to the input of the second channel of the server interrupt system database, classifier identification module, one information input of which is connected to the third information outputs of the mode I select the addresses of classifier accounts in the system server database, another information input of the classifier identification module is connected to the first information output of the classifier database server class accounts receiving module, the synchronizing input of the classifier identification module is connected to the second synchronizing system input, and the timing output of the identification module classifiers is connected to the counting input of the module for determining the time cycle of sampling accounts ditch, a classifier status identification module, the information input of which is connected to the second information output of the classifier database server class accounts registration module, and the synchronizing input of the classifier status identification module is connected to the synchronizing output of the classifier identification module, the first signal output of the classifier status identification module is the second signal the system output intended for issuing control signals to the input of the third channel is interrupted I am the system database server, the second signal output the input of the classifier status identification module is the third signal output of the system designed to issue control signals to the input of the fourth channel of the system database server interrupt, and the third signal output of the classifier status identification module is the fourth signal output of the system for issuing control signals to the input of the fourth channel of interruption of the system database server, while the fourth information output can The gun for selecting addresses of classifier accounts in the system server database is connected to the address input of the codogram message sending module to call centers, the information outputs of which are the information outputs of the system group.

The invention is illustrated by drawings, where in FIG. 1 is a structural diagram of a system; FIG. 2 is a block diagram of a module for selecting addresses of classifier accounts in the system server database, FIG. 3 is a block diagram of a module for determining a time cycle for selecting classifier accounts, in FIG. 4 is a block diagram of a module for selecting classifier accounts; FIG. 5 is a structural diagram of identifying classifiers, in FIG. 6 is a structural diagram of classifier status identification; FIG. 7 is a block diagram of a module for sending codogram responses to requests from call centers.

The system (Fig. 1) contains module 1 for selecting addresses of classifier accounts in the system server database, module 2 for determining the time cycle for selecting classifier accounts, module 3 for selecting classifier accounts, module 4 for identifying classifiers, module 5 for receiving database classifier accounts system server, classifier status identification module 6, module 7 for receiving message codes from the system server database, module 8 for sending message codes for call centers.

In FIG. 1 shows the first 15, second 16 and third 17 information inputs of the system, the first 18, second 19 and third 20 synchronizing inputs of the system, as well as information outputs 25-27 of the system group, address 30 system output, synchronizing 31 and first 32, second 33, the third 34 and fifth 35 signal outputs of the system.

Module 1 (Fig. 2) of the selection of addresses of classifier accounts in the system server database contains a register 40, a decoder 41, AND elements 42-44, a memory unit 45 made in the form of read-only memory, an OR element 46, delay elements 47, 48 . The drawing shows information 15 and synchronizing 18 inputs, as well as the first 50, second 51, third 52 and fourth 53 information, and synchronizing 55 outputs.

Module 2 (Fig. 3) for determining the time cycle for the selection of classifier accounts and reference books contains a register 61, a counter 62, a comparator 63, a delay element 64. The drawing also shows information 65, synchronizing 66, and counting 67 inputs, as well as outputs 71, 72.

Module 3 (Fig. 4) of the selection of classifier accounts and reference books contains a counter 75, an OR element 76, a delay element 78. The drawing shows information 79, synchronizing 80, counting 81 inputs, as well as address 30 and 31 synchronizing outputs.

Module 4 (Fig. 5) for identifying classifiers and reference books contains a comparator 85 and a delay element 91. The drawing also shows the first 93 and second 94 information, and synchronizing 95 inputs, as well as timing 96 and synchronizing 97 outputs.

Module 5 (Fig. 1) for receiving classifier accounts and directories of the system server database is made in the form of a register having informational 16 and synchronizing 19 inputs, as well as the first 101 and second 102 information outputs.

Module 6 (Fig. 1) for identifying the status of classifiers and reference books contains a decoder 86 and elements 87-89 I. The drawing shows information 105 and synchronizing 107 inputs, as well as the first 98, second 99 and third 100 clock outputs of the module.

Module 7 (Fig. 1) of receiving codogram messages from the system server database is made in the form of a register having information 17 and synchronizing 20 inputs, as well as information 103 output.

Module 8 (Fig. 7) of sending codogram messages to users of the system comprises a decoder 120, groups 124-126 of AND elements, and a delay element 128. The drawing shows information 131, address 132 and synchronizing 133 inputs, as well as a group 25-27 information outputs of the system.

The operation of the system is provided by the following system classifiers and directories:

- classifier of telecom operators;

- classifier of subscriber groups for alerts;

- classifier types of duty dispatch groups;

- classifier of duty dispatch groups;

- classifier of functional objects of the system-112;

- classifier of types of incidents in the ERA-GLONASS system;

- classifier of landline telephones of telecom operators;

- directory of vehicle brands;

- directory of ministries and departments;

- directory of vehicles;

- directory of types of specialists;

- directory of employees;

- current staff;

- reference language of circulation;

- directory of reasons for treatment;

- directory of reasons for closing appeals;

- a directory of reasons for closing incidents;

- a directory of common problems;

- directory of monitoring systems for stationary objects;

- a directory of objects of classified types;

- directory of modes of transport;

- directory of weather conditions.

The system operates as follows.

The status of the classifier (directory) can have four states:

- the classifier is valid;

- the classifier is suspended;

- the classifier is recalled;

- no classifier.

To check the status of the classifier, the call centers of the system 112 send a request code to the control center of the system 112 in the form of the following structure:

The specified codogram is fed to the information input 15 of the system and then to the information input of the register 40 of module 1, and the synchronization pulse from the input 18 of the system to the synchronization input of the register 40, the codes of the codogram are entered in the register 40.

The classifier code from the output 57 of the register 40 goes to the input of the decoder 41. The decoder 41 decrypts the code, giving out one of its outputs a high potential. For definiteness, we assume that a high potential is received at one input of element 42 I.

In parallel with this, the synchronizing pulse from the input 18 of the system after the delay by the element 48 at the time of receiving the codogram arrives at one of the inputs of the elements 42-44 AND, interrogating the states of these elements. Considering the fact that only the And element 42 will be open at the second input, then, after passing through this element, the clock pulse arrives, firstly, at the read input of a fixed memory cell of a read-only memory device (ROM) 45, where the base address of the server memory zone is recorded, which stores all the records about the classifiers of the system, and the number of such records.

The structure of the record in the ROM memory cell is as follows:

The contents of the fixed memory cell ROM 45 is read to the outputs 50 and 51, respectively.

Secondly, the same clock pulse passes through the OR element 46 and is delayed by the delay element 47 for the duration of reading the contents of the fixed ROM cell and then it is output 55.

The base address codes from the output 50 of module 1 through the input 79 of module 3 are supplied to the information input of the counter 75, and the code of the number of accounts from the output 51 of module 1 is sent through the input 65 of module 2 to the information input of register 61.

The clock pulse from the output 55 of module 1, which goes to the synchronizing input 66 of module 2 and to the synchronizing input 80 of module 3, the codes of the base address of the code combination and the number of such entries in the server database are entered into the counter 75 of module 3 and the register 61 of module 2, respectively.

As a result of this operation, the first record address of that memory zone of the database server will be set, from which the records of classifiers used in the system begin.

The same synchronization pulse from the input 80 of module 3 passes through the OR element 76, is delayed by the element 78 for the duration of the counter 75 operation and then is output to the system output 31, from where it arrives at the first server interrupt channel.

By this signal, the server goes to the subroutine for reading the classifier data record from the system server database and issuing it to the information input 16 of module 5.

The structure of the codegram of the classifier data account in the database of the system received in module 5 has the following form:

From the output of 101 module 5, the identifier data of the classifier from the record read from the database of the server of the system are sent to the information 94 input of the module 4 and then to the input of the comparator 85, to the other information input 93 of which from the output 52 of the module 1 the identifier data of the classifier, recording details which must be found in the system server database.

At the same time, the synchronizing pulse from the input 19 of the system enters the input 95 of module 4, is delayed by the delay element 91 for the time the code is entered in the register of module 5, and then it goes to the synchronizing input of the comparator 85.

If the identification data of the classifiers at the inputs 93 and 94 of the comparator 4 do not match, then the comparator 85 generates a signal at the output 96.

From the output 96 of the comparator, the signal enters the input 67 of module 2 and then to the counting input of the counter 62, which records the fact of reading the first record from the system server database. The readings of the counter 62 go to the input 69 of the comparator 63, the other 68 input of which receives the total number of records of digital certificate owners in the server database with a given alphabetic combination.

According to the pulse from the input 67 of module 2, delayed by the element 64 for the response time of the counter 62, the comparator 63 compares the readings of the counter 62 and the register 61.

Given that at this point in time the readings of the counter 62 are much less than the readings of the register 61, then the comparator 63 generates a signal at the output 71, from where it is fed to the counting input 81 of the module 3 and then to the counting input of the counter 75, setting the read address of the next record of the owner’s digital data certificate.

In addition, the same synchronizing pulse from input 81 passes through the OR element 76, then is delayed by the element 78 for the duration of the counter 75 operation, and from the output of module 3 it is output to the output 31 of the system, from where it again goes to the input of the first channel of the database server interrupt.

By this signal, the server again switches to the subroutine for reading the contents of the next memory cell, the address of which is issued to the address output 30 of the system and writing its contents to module 5 from the information input of the system 16 by a synchronizing pulse supplied to the input 19 of the system.

The process of selecting the identification data of the classifiers and comparing them with the comparator 85 of module 4 will continue until the comparator 85 detects the coincidence of the input codes by generating a pulse at the output 97 of module 4. This signal is fed to the synchronizing input 107 of module 6, to the information input 105 of which the output 102 of module 5 receives a code mark on the current status of this digital certificate.

Module 6 is designed to determine the following statuses of classifiers:

0 - the classifier is in active condition,

1 - the classifier action is suspended,

2 - this edition of the classifier is recalled by the control center of the system 112.

The status code of the classifier from the input 105 of the module 6 is fed to the information input of the decoder 86, which at one of its outputs forms a high potential.

Suppose a high potential is issued to a single input of element 87 I.

In this case, the synchronizing pulse from the input 107 of the module 6 passes through the open element 87 AND to the output 98 of the module 6 and then to the output 33 of the system and then to the input of the third channel of the database server interrupt.

By this signal, the database server goes to the subroutine for preparing a response to the request in the form of the following codogram

This codogram from the output of the database server is fed to the information 17 input of the module 7 for receiving the generated codograms, where it is entered by the synchronizing pulse of the database server, received at the synchronizing input 20 of module 7.

From the output 103 of module 7, the codogram-message is sent to the information 131 input of module 8, the address 132 of which receives the email address of the call center identifier that sent the request, from the output 54 of module 1.

From input 131, this codogram is fed to the inputs of elements 124-126 AND groups. The decoder 120 of module 8 decodes the address code of the call center, and opens the group of elements 124-126 AND, which corresponds to the address of the call center.

The signal from the database server coming from input 20 to input 133 of module 8 and delayed by element 128 while the codogram is entered into module 7, the codogram-message is sent to the address of the call center.

If the classifier status has a value suspended, then the element 88 I will be open from the second output of the decoder 86 with a high potential. Then the synchronizing pulse from the input 107 of the module 6 passes through the open element 88 And to the output 99 of the module 6 and then through the output 34 of the system to the input The fourth channel interrupts the database server.

By this signal, the database server goes to the subroutine for preparing a response to the request in the form of the following codogram

This codogram from the output of the database server is fed to the information 17 input of the module 7 for receiving the generated codograms, where it is entered by the synchronizing pulse of the database server, received by the clock input 20 of the module 7. From the output 103 of the module 7, the codogram-message is sent to the information 131 input of the module 8 , to address 132 the input of which receives the electronic address of the identifier of the call center that sent the request, from the output 54 of module 1.

From input 131, this codogram is fed to the inputs of elements 124-126 AND groups. The decoder 120 module 8 decrypts the address code of the department, and opens the group of elements 124-126 And, which corresponds to the address of the call center that sent the request. The signal from the database server coming from input 20 to input 133 of module 8 and delayed by element 128 while the codogram is entered into module 7, the codogram-message is sent to the address of the call center.

If the status of the classifier will be revoked, then the high potential from the third output of the decoder 86 will open element 89 I. Then the clock pulse from the input 107 of module 6 passes through the open element 89 And through the output 100 of module 6 to the output 35 of the system and then to the input fifth channel interrupt the database server. By this signal, the database server goes to the subroutine for preparing a response to the request in the form of the following codogram

This codogram is sent to the address of the call center that sent the request in the manner described above.

If, however, as a result of viewing all the accounts in the system server’s database, the data does not coincide with the given code combination of the classifier, then a signal is generated at the output of module 2, fixing the fact of the absence of the sought classifier in the database. This signal from the output 72 of module 2 goes to the output 32 of the system, and then goes to the input of the second interrupt channel of the system database server.

By this signal, the server switches to the response code generation routine, the structure of which is as follows:

This codogram from the output of the database server is fed to the information 17 input of the module 7 for receiving the generated codograms, where it is entered by the synchronizing pulse of the database server, received by the clock input 20 of the module 7. From the output 103 of the module 7, the codogram-message is sent to the information 131 input of the module 8 , to address 132 the input of which receives the electronic address of the identifier of the call center that sent the request, from the output 54 of module 1.

From input 131, this codogram is fed to the inputs of elements 124-126 AND groups. The decoder 120 of module 8 decodes the address code of the call center, and opens the group of elements 124-126 AND, which corresponds to the address of the call center that sent the request.

Based on the signal from the database server coming from input 20 to input 133 of module 8 and delayed by element 128 while the codogram is being entered into module 7, the codogram message is sent to the address of the call center that sent a request for verification of the corresponding classifier.

Thus, the introduction of new modules and new design relationships has significantly improved system performance by localizing the addresses of classifier accounts by their identifiers.

Sources of information taken into account when drawing up the description of the application:

1. RF patent No. 2598304 (01/09/2014)

2. RF patent No. 124500 (July 10, 2012) (prototype).

Claims (1)

An automated system for maintaining normative and reference information of the system, containing a module for selecting addresses of classifiers accounts in the database of the system server, the information input of which is the first information input of the system intended for receiving codograms of requests from call centers, synchronizing the input of the module for selecting addresses of classifiers accounts in the database system server data is the first synchronizing system input intended for entering codograms of requests the call processing module for the selection of addresses of classifier accounts in the system server database, the module for receiving classifier accounts of the system server database, the information input of which is the second information input of the system designed to receive classifier accounts from the system server database, synchronizing the module input receiving classifier accounts from the system server database is the second synchronizing input of the system, intended to be entered even classifier entries from the system server database to the classifier accounts acceptor module from the system server database, a codogram message receiving module from the system server database, the information input of which is the third information input of the system for receiving codogram messages from the server database of the system, the synchronizing input of the module for receiving codogram messages from the database of the server of the system is the third synchronizing input of the system, intended for entering the code gram messages to the module for receiving message codes from the system server database, and the information output of the module for receiving message messages from the database of the system server is connected to the information input of the module for sending message messages to call centers, the synchronizing input of which is connected to the third synchronizing input of the system, a module for selecting classifier accounts, whose address input is connected to the first information output of the module for selecting addresses of classifier accounts in a database with the server of the system, the synchronizing input of the module for selecting the accounts of classifiers is connected to the clocking output of the module for selecting addresses of the accounts of classifiers in the database of the system server, the address output of the module for selecting the accounts of classifiers is the address output of the system and is designed to provide addresses for reading the details of classifiers to the address input of the base server data of the system, and the synchronizing output of the module for selecting accounts of classifiers is the synchronizing output of the system, intended for issuing control signals to the inputs of the first interrupt channel of the system database server, characterized in that the system contains a module for determining the time cycle of the selection of classifier accounts, the information input of which is connected to the second information output of the module for selecting addresses of classifier accounts in the system server database, the synchronizing input of the module for determining the time cycle of the selection of classifier accounts is connected to the clock output of the address selection module If there are classifier accounts in the system server database, one output of the module for determining the accounts of classifiers accounts is determined by the counting input of the module for selecting accounts of classifiers, and the other output of the module for determining the time cycles of samples of classifiers is the first signal output of the system intended for issuing control signals to the input of the second channel of the system database server interrupt, classifiers identification module, one information the path of which is connected to the third information outputs of the classifier accounts addresses selection module in the system server database, the other information of the classifiers identification module is connected to the first information output of the classifiers database accounts receivers module of the system server, the synchronizing input of the classifiers identification module is connected to the second synchronizing input system, and the clock output of the classifier identification module is connected to the counting input of the module a time loop for selecting classifier accounts, a classifier status identification module, the information input of which is connected to the second information output of the classifier database server class accounts receiving module, and the synchronizing input of the classifier status identification module is connected to the synchronizing output of the classifier identification module, the first signal output of the module identification of the status of classifiers is the second signal output of the system, intended for issuing control signals to the input of the third channel of the system database server interrupt, the second signal output the input of the classifier status identification module is the third signal output of the system, designed to issue control signals to the input of the fourth channel of the system database server interrupt, and the third signal output of the classifier status identification module is the fourth signal output of the system, designed to issue control signals to the input of the fourth channel of the server interrupt ba s data system, wherein the fourth information output unit selection addresses qualifiers accounting records to the database server system coupled to the address input of a module sending messages codified call centers, data outputs which are data outputs of the system band.

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