PH12020551761A1 - System and method of operating open ended interactive voice response in any spoken languages - Google Patents
System and method of operating open ended interactive voice response in any spoken languagesInfo
- Publication number
- PH12020551761A1 PH12020551761A1 PH12020551761A PH12020551761A PH12020551761A1 PH 12020551761 A1 PH12020551761 A1 PH 12020551761A1 PH 12020551761 A PH12020551761 A PH 12020551761A PH 12020551761 A PH12020551761 A PH 12020551761A PH 12020551761 A1 PH12020551761 A1 PH 12020551761A1
- Authority
- PH
- Philippines
- Prior art keywords
- voice response
- open ended
- interactive voice
- spoken languages
- ended interactive
- Prior art date
Links
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F40/00—Handling natural language data
- G06F40/20—Natural language analysis
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F40/00—Handling natural language data
- G06F40/40—Processing or translation of natural language
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F40/00—Handling natural language data
- G06F40/40—Processing or translation of natural language
- G06F40/53—Processing of non-Latin text
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/39—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech synthesis
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
- H04M2203/2061—Language aspects
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42382—Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
Landscapes
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Health & Medical Sciences (AREA)
- Computational Linguistics (AREA)
- General Health & Medical Sciences (AREA)
- Physics & Mathematics (AREA)
- General Engineering & Computer Science (AREA)
- General Physics & Mathematics (AREA)
- Artificial Intelligence (AREA)
- Signal Processing (AREA)
- Telephonic Communication Services (AREA)
- Nitrogen Condensed Heterocyclic Rings (AREA)
- Coloring Foods And Improving Nutritive Qualities (AREA)
- Medicines Containing Plant Substances (AREA)
Abstract
System and method of operating open ended interactive voice response in any spoken languages such as Austroasiatic, Austronesian, Dravidian, Indo-Aryan, Afroasiatic, Sino-Tibetan and Tai-Kadai, discloses the invention of open Ended Interactive Voice Response System, wherein customer just have to speak their desired intention in a spoken languages and the system will take care of the rest, thus making it efficient, user friendly, secure and unified. Whereas, IVR also serves businesses by eliminating their need to create and maintain any IVR systems, secure integration with other businesses and itself, worry about scalability of their systems.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
BD1192018 | 2018-04-23 | ||
PCT/IN2019/050325 WO2019207597A1 (en) | 2018-04-23 | 2019-04-22 | System and method of operating open ended interactive voice response in any spoken languages |
Publications (1)
Publication Number | Publication Date |
---|---|
PH12020551761A1 true PH12020551761A1 (en) | 2021-07-12 |
Family
ID=68295833
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PH12020551761A PH12020551761A1 (en) | 2018-04-23 | 2020-10-22 | System and method of operating open ended interactive voice response in any spoken languages |
Country Status (3)
Country | Link |
---|---|
AU (1) | AU2019260038A1 (en) |
PH (1) | PH12020551761A1 (en) |
WO (1) | WO2019207597A1 (en) |
Families Citing this family (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN111710336B (en) * | 2020-06-05 | 2023-05-26 | 平安科技(深圳)有限公司 | Voice intention recognition method, device, computer equipment and storage medium |
CN113392847B (en) * | 2021-06-17 | 2023-12-05 | 拉萨搻若文化艺术产业开发有限公司 | Tibetan Chinese-English three-language OCR handheld scanning translation device and translation method |
CN113905135B (en) * | 2021-10-14 | 2023-10-20 | 天津车之家软件有限公司 | User intention recognition method and device of intelligent outbound robot |
Family Cites Families (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6157705A (en) * | 1997-12-05 | 2000-12-05 | E*Trade Group, Inc. | Voice control of a server |
GB9926134D0 (en) * | 1999-11-05 | 2000-01-12 | Ibm | Interactive voice response system |
EP2839391A4 (en) * | 2012-04-20 | 2016-01-27 | Maluuba Inc | Conversational agent |
-
2019
- 2019-04-22 WO PCT/IN2019/050325 patent/WO2019207597A1/en active Application Filing
- 2019-04-22 AU AU2019260038A patent/AU2019260038A1/en not_active Abandoned
-
2020
- 2020-10-22 PH PH12020551761A patent/PH12020551761A1/en unknown
Also Published As
Publication number | Publication date |
---|---|
AU2019260038A1 (en) | 2020-12-24 |
WO2019207597A1 (en) | 2019-10-31 |
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