NZ622799B2 - Transmission system, participation fee management method, computer program product, and maintenance system - Google Patents
Transmission system, participation fee management method, computer program product, and maintenance system Download PDFInfo
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- NZ622799B2 NZ622799B2 NZ622799A NZ62279912A NZ622799B2 NZ 622799 B2 NZ622799 B2 NZ 622799B2 NZ 622799 A NZ622799 A NZ 622799A NZ 62279912 A NZ62279912 A NZ 62279912A NZ 622799 B2 NZ622799 B2 NZ 622799B2
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- participation
- transmission
- time
- fee
- user
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- 230000005540 biological transmission Effects 0.000 title claims abstract description 281
- 238000007726 management method Methods 0.000 title claims abstract description 6
- 238000004590 computer program Methods 0.000 title claims description 3
- 238000004364 calculation method Methods 0.000 claims abstract description 30
- 230000000875 corresponding Effects 0.000 claims abstract description 28
- 229940035295 Ting Drugs 0.000 claims description 9
- 238000003860 storage Methods 0.000 description 59
- 238000010586 diagram Methods 0.000 description 31
- 238000000034 method Methods 0.000 description 26
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- 230000001413 cellular Effects 0.000 description 3
- 230000001276 controlling effect Effects 0.000 description 3
- 150000002500 ions Chemical class 0.000 description 3
- 230000000694 effects Effects 0.000 description 2
- 230000014759 maintenance of location Effects 0.000 description 2
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Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/04—Billing or invoicing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/40—Support for services or applications
- H04L65/403—Arrangements for multi-party communication, e.g. for conferences
-
- H04L67/24—
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/07—Split billing, i.e. both A-party and B-party charged for the communication
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/60—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on actual use of network resources
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/80—Rating or billing plans; Tariff determination aspects
- H04M15/8066—According to the number of recipients
- H04M15/8072—Group, conference or multi-party call
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/83—Notification aspects
- H04M15/84—Types of notifications
- H04M15/844—Message, e.g. SMS
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/83—Notification aspects
- H04M15/86—Recipients of the notification
- H04M15/863—Recipients of the notification multiple parties, e.g. multi party AOC
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
- H04M3/563—User guidance or feature selection
- H04M3/565—User guidance or feature selection relating to time schedule aspects
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
- H04M3/567—Multimedia conference systems
Abstract
transmission system and a participation fee management method for the transmission system are disclosed. The transmission system comprises a transmission management system; and a fee management system. The transmission management system includes a communication control unit, a participation history management unit and a transmission unit. The communication control unit manages a session, which each of a plurality of transmission terminals participates in and leaves freely with the session being a session in which the plurality of transmission terminals transmits and receives content data. The participation history management unit manages history information including a participation date and time and a leaving date and time with the participation date and time indicating a time when each transmission terminal participates in the session and the leaving date and the time indicating a time when each transmission terminal leaves the session. The transmission unit that transmits participation time information for each transmission terminal to the fee management system through a communication network with the participation time information indicating a time period between the participation date and time and the leaving date and time managed by the participation history management unit for each transmission period. The fee management system includes a user management unit, a reception unit, a participation time calculation unit, a participation fee calculation unit and a participation fee summing unit. The user management unit manages user identification information for identifying a user of the transmission terminals and terminal identification information for identifying the transmission terminals used by the user in a manner linked to each other. The reception unit receives the participation time information transmitted from the transmission management system. The participation time calculation unit calculates a total participation time in which the session is made using each of the plurality of transmission terminals based on the received participation time information. The participation fee calculation unit calculates a participation fee for each of the plurality of transmission terminals based on the calculated total participation time with the participation fee being different from each of the plurality of transmission terminals. The participation fee summing unit refers to the user management unit, sums up the participation fee of each transmission terminal indicated by the corresponding terminal identification information for each user identification information, and calculates a total participation fee for each user. story management unit and a transmission unit. The communication control unit manages a session, which each of a plurality of transmission terminals participates in and leaves freely with the session being a session in which the plurality of transmission terminals transmits and receives content data. The participation history management unit manages history information including a participation date and time and a leaving date and time with the participation date and time indicating a time when each transmission terminal participates in the session and the leaving date and the time indicating a time when each transmission terminal leaves the session. The transmission unit that transmits participation time information for each transmission terminal to the fee management system through a communication network with the participation time information indicating a time period between the participation date and time and the leaving date and time managed by the participation history management unit for each transmission period. The fee management system includes a user management unit, a reception unit, a participation time calculation unit, a participation fee calculation unit and a participation fee summing unit. The user management unit manages user identification information for identifying a user of the transmission terminals and terminal identification information for identifying the transmission terminals used by the user in a manner linked to each other. The reception unit receives the participation time information transmitted from the transmission management system. The participation time calculation unit calculates a total participation time in which the session is made using each of the plurality of transmission terminals based on the received participation time information. The participation fee calculation unit calculates a participation fee for each of the plurality of transmission terminals based on the calculated total participation time with the participation fee being different from each of the plurality of transmission terminals. The participation fee summing unit refers to the user management unit, sums up the participation fee of each transmission terminal indicated by the corresponding terminal identification information for each user identification information, and calculates a total participation fee for each user.
Description
DESCRIPTION
TRANSMISSION SYSTEM, PARTICIPATION FEE MANAGEMENT METHOD,
COMPUTER M PRODUCT, AND MAINTENANCE SYSTEM
TECHNICAL FIELD
The present invention relates to an invention
involving management of at least a participation fee, while
a ication fee for communication between transmission
terminals and the participation fee for participation in a
conversation between the transmission terminals are
incurred when a conversation is made between among a
plurality of transmission terminals.
BACKGROUND ART
In recent years, the number of rs who make a
remote conversation by using a transmission terminal such
as a PC (Personal Computer) or a cellular phone is
drastically increasing. Not only a conversation between
two points (two persons), but a conversation among multiple
points (three or more persons) can also be made.
onally, an administrator who runs a
ication service for a conversation between
transmission terminals obtains profits by charging users of
transmission terminals of a communication fee. As a method
'for charging such a communication fee, there is sed a
method for equally charging rs (participants) who
take part in a conversation of a fee for communication from
the start to the end of the conversation (see Japanese
Patent Application Laid—open No. 09—172509).
However, for example, r speaker may take part in
a conversation using another transmission terminal during
the conversation between two , or a speaker using a
given ission terminal used for the conversation may
leave the conversation during the conversation among
le points. In such cases, there is a problem that
the speaker is charged with a same fee of ication
from the start to the end of the conversation even though
the speaker did not take part in the actual conversation.
This causes the inequality in charged fee.
It is an object of the invention to at least provide
the public with a useful choice.
DISCLOSURE OF INVENTION
According to one aspect of the invention there is
provided a transmission system includes: a transmission
management system that manages participation time
information indicating a participation time in which a
conversation is ipated using a given transmission
terminal; and a fee management system that s
participation fee information indicating a participation
fee incurred when the conversation is participated in using
the transmission terminal. The transmission management
system includes a transmission unit that transmits the
participation time information for each transmission
terminal to the fee management system through a
communication network. The fee management system includes:
a user management unit that manages user identification
information for identifying a user of the ission
terminal and terminal identification information for
identifying the transmission terminal used by the user in a
manner linked to each other; a reception unit that receives
the ipation time information transmitted from the
transmission ment system; a participation time
calculation unit that calculates a total participation time
in which conversation is made using each transmission
terminal based on the received participation time
information; a participation fee ation unit that
calculates a participation fee for each transmission
terminal based on the calculated total participation time;
and a participation fee summing unit that refers to the
user management unit, sums up participation fees of each
transmission terminal indicated by the corresponding
terminal identification information for each user
identification information, and calculates a total
ipation fee for each user.
In a further aspect of the invention there is
provided a participation fee management method for a
transmission system that includes: a ission
management system that manages participation time
ation indicating a participation time in which a
conversation is ipated using a given transmission
al; and a fee management system that manages
participation fee information indicating a participation
fee incurred when the conversation is participated in using
the transmission terminal and includes a user management
unit that manages user fication information for
identifying a user of the transmission terminal and
terminal identification information for identifying the
transmission terminal used by the user in a manner linked
to each other. The method, executed by the transmission
management system, includes: transmitting the participation
time ation to the fee management system h a
communication network for each transmission terminal;
receiving the participation time information transmitted
from the transmission management system; participation time
calculating that includes calculating a total participation
time in which conversation is made by each ission
terminal based on the received participation time
information; participation fee calculating that includes
calculating a participation fee for each transmission
terminal based on the calculated total participation time;
and ipation fee summing
that includes ing to the user management unit,
summing up each participation fee of the transmission
terminal indicated by the corresponding terminal
identification information for each user identification
information, and calculating a total participation fee for
each uSer.
According to still another ment, provided is a
non—transitory computer program product, of which program
code stored therein when executed, causing a computer to
e the method mentioned above.
ing to still another embodiment, provided is a
maintenance system that performs maintenance for the
transmission management system or the fee management system
mentioned above.
BRIEF PTION OF DRAWINGS
is a schematic diagram of a transmission system
according to an embodiment;
is a conceptual diagram illustrating a state in
which image data, voice data, and various management
information are transmitted/received in the transmission
system;
is a conceptual diagram illustrating an image
quality of image data;
is an ance m of a transmission
terminal according to this embodiment;
is a hardware configuration diagram of the
transmission terminal according to this embodiment;
is a hardware configuration diagram
illustrating a transmission management system, a relay
apparatus, a program providing server, or a maintenance
system according to this embodiment;
is a onal block diagram of the
transmission management system according to this
'embodiment;
is a conceptual diagram illustrating a
processing rule ment table;
is a conceptual diagram illustrating fresh
history information;
A is a conceptual diagram illustrating a.
participant history management table;
B is a conceptual diagram illustrating a
ence history management table;
is a functional block diagram illustrating a
fee ment system which is a characteristic part of
this embodiment;
is a conceptual diagram illustrating a user
management table;
is a flow chart illustrating a process in
which the transmission management system generates
processed history ation by processing fresh history
ation;
is a flow chart rating a process in
Which an acquisition request for processed history
information is received from a user and the processed
history information is provided to the user;
A is an explanatory m illustrating an
acquisition target period of processed history information;
8 is an explanatory diagram illustrating search
conditions for searching fresh history information;
is a diagram rating an exemplary screen
displayed on a display of an external input device;
is a sequence chart rating a charging
method;
is a conceptual diagram illustrating a list of
participation fees;
A is a conceptual diagram illustrating a participant
history management table; and
B is a conceptual diagram rating a conference
history management table.
BEST MODE(S) FOR CARRYING OUT THE INVENTION
Unless the context clearly requires otherwise, throughout
the description and the claims, the words “comprise”,
“comprising”, and the like are to be construed in an inclusive
sense as opposed to an ive or exhaustive sense; that is to
say, in the sense of "including, but not limited to".
Hereinafter, embodiments will be described with reference to the
drawings. is a schematic view of a transmission system
according to an embodiment. This transmission system 1 includes
a data providing system which transmits content data in one
direction from one transmission terminal to the other
transmission terminal through a transmission management system
50, and a communication system which its information,
emotion, or the like among the plurality of transmission
terminals through the ission management system. This
communication system is a system for mutually transmitting
information, emotion, or the like among a plurality of
ication terminals (corresponding to "transmission
terminals") through the communication management system
(corresponding to "transmission management "). es
of the communication system include a television conference
system and a video telephone .
In this embodiment, a transmission system, a transmission
management system, a transmission terminal, and the like will be
described assuming that a television conference system is
illustrated as an e of the communication system, a
television conference management system is illustrated as an
example of the communication management system, and a television
conference terminal is rated as an example of the
communication terminal. That is, the transmission terminal and
the transmission management system are d not only to a
television
WO 47903
conference system, but also to a communication system or a
transmission system. Note that in this embodiment,
ision conference" herein described is also called
"video conference", and both terms indicate the same thing.
Configuration of Embodiment
This ment illustrates a case where users of the
transmission system 1 are in four offices, i.e., Tokyo
office, Osaka office, New York office, and Washington D.C.
office.‘
Referring to the terminals and the like
located at an inner side of the network than a router 70a
are managed by Tokyo office; the terminals and the like
located at an inner side of the network than a router 70b
are managed by Osaka office; the terminals and the like
located at an inner side of the network than a router 70c
are managed by New York ; and the als and the
like located at an inner side of a router 70d are managed
by Washington D.C. office.
Among them, a plurality of speakers cipants)
that makes satiOn with other transmission terminals
by using transmission terminals (lOaa, lOab, lOac, m)
belongs to Tokyo office serving as a user. These speakers
are, for example, employees of the user.
One or more use managers who manage the transmission
terminals (lOaa, lOab, lOac, m) and use the user terminal
that receives charging of a participation fee from a fee
management system 60, which is described later, belong to
Tokyo office serving as a user. Also, a plurality of
speakers and one or more use managers belong to the
tive offices of Osaka office, New York office, and
WashingtOn D.C. office.
In this embodiment, in addition to the communication
fee incurred by the communication between the transmission
als, a participation fee is incurred when the user of
the transmission terminal ipates in the conversation
using the transmission system 1. Among them, a fee plan
including a communication fee for packets charged by an
electronic communication company is ed to allow
communication in which packets are unlimitedly used at a
constant monthly fee at present. The participation fee is
a total fee incurred by the participation in the
conversation made by each speaker with another speaker by
using a transmission terminal. The participation fee is
charged to each user by the administrator of the
transmission system 1. That is, in this embodiment, the
participation fee is not arily charged to each
speaker ing to the user or each transmission terminal
of the user.
This embodiment assumes a case where each user pays
the participation fee and the ication fee separately.
Note that users may belong to different offices, or
companies or persons may be different from each other.
The transmission system 1 shown in includes
transmission terminals (lOaa, 10ab, m) used by the
plurality of speakers, user terminals (20a, 20b, 20c, 20d)
used by use managers, displays , 120ab, m) for each
of the transmission terminals (lOaa, 10ab, m), external
input devices (40aa, 40ab, m) each serving as a client PC
(Personal Computer), a plurality of relay apparatus (30a,
30b, 30c, 30d), a transmission management system 50, a fee
management system 60, a program ing system 90, and a
maintenance system 100. The plural transmission terminals
3O 10 e and transmit image data and voice data which are
exemplary content data.
Note that in the following, a given transmission
terminal among the plurality of transmission terminals
WO 47903
(10aa, lOab, m) is represented as "terminal 10", and a
given terminal among the plurality of user terminals (20a,
20b, m) is represented as "terminal 20". A given display
among the plurality of displays (120aa, 120ab, m) is
represented as "display 120", and a given external input
device among the ity of al input devices (40aa,
40ab, m) is represented as "eXternal input device 40". A
given relay apparatus among the plurality of relay
apparatuses (30a, 30b, 30c, 30d) is represented as "relay
apparatus 30". Further, a terminal serving as a request
source that ts starting a television conference is
represented as "requesting terminal", and a terminal
g as a destination (relay destination) of a request
destination is represented as "destination terminal".
is a tual diagram illustrating a state
where image data, voice data, and various management
information are transmitted/received in the transmission
system. As shown in in the transmission system 1,
a management information session “sei'II is ished to
transmit/receive various management information between a
requesting terminal and a destination terminal through the
transmission management system 50. Further, four sessions
for transmitting and receiving four data items, i.e., image
_data having a high resolution, image data having an
intermediate resolution, image data having a low resolution,
and voice data, are established betWeen the ting
terminal and the destination terminal through the relay
tus 30. Here, these four sessions are collectively
represented as an image/voice data session “sed”.
ing now to the resolution of each image
of the image data to be handled in this embodiment will be
described. is a conceptual diagram illustrating the
image quality of the image data. a) illustrates an
image having a low resolution and serving as a base image
with 160 pixels in breadth and 120 pixels in ; b) illustrates an image having an intermediate resolution
and having 320 pixels in breadth and 240 pixels in length;
and c) illustrates an image having a high resolution
and having 640 pixels in breadth and 480 pixels in .
Among them, in the case of g a narrow—band path,
image data having a low image quality, which is consisting
only of image data having a low resolution and serving as a
base image, is relayed. When the bandwidth is relatively
wide, image data having a low resolution and g as a
base image and image data having an intermediate image
quality which is made of image data having an intermediate
resolution are relayed. Further, when the bandwidth is
extremely wide, the image data having a low resolution and
having a base image quality, the image data having an
intermediate resolution, and the image data having a high
image quality which is made of image data having a high
resolution are relayed. Note that images of the image data
may be one or both of a moving image and a still image.
The relay apparatus 30 shown in FIG. I relays content
data among the plurality of terminals 10.
The transmission management system 50 manages in an
integrated manner the login authentication from the
al 10, the call state of the terminal 10, the
destination list, the communication history, the
communication status of the relay apparatus 30, and the
like. Note that the transmission management system 50 will
be described in detail later.
The fee management system 60 is a characteristic part
of this embodiment. The fee management system 60
calculates a participation fee for each user, and performs
fee management for ng the participation fee for each
user. Note that the fee management system 60 will be
described in detail later. The fee management system 60
may calculate the participation fee as well as the
communication fee described above, and may perform fee
management for charging the communication fee for each user.
The plurality of routers (70a, 70b, 70c, 70d, 70ab,
70cd) select an riate route for image data and voice
data. Hereinafter, a given router among the routers (70a,
70b, 70c, 70d, 70ab, 70cd) is represented as "router 70".
The program providing system 90 includes and an HD
(Hard Disk) 204 which is described later. This stores a
program for terminal that causes the terminal 10 to
implement various functions (or causes the al 10 to
function as various means), and transmits the program for
terminal to the terminal 10. The HD 204 of the program
providing system 90 also stores a m for relay
apparatus that causes the relay apparatus 30 to implement
various functions (or causes the relay tus 30 to
on as various means), and transmits the program for'
relay apparatus to the relay apparatus 30.
Further, the HD 204 of the program providing system 90
also stores a program for transmission management that
causes the transmission management system 50 to implement
various functions (or causes the transmission management
system 50 to function as various means), and transmits the
m for transmission ment to the transmission
management system 50. The HD 204 of the program providing
system 90 also stores a fee management program for causing
the fee management system 60 to implement various functions
(or causing the fee management system 60 to function as
various means), and transmits the fee management m to
the fee management system 60.
The maintenance system 100 is a computer that performs
retention, management, or maintenance of at least one of
the terminal 10, the relay apparatus 30, the transmission
management system 50, the fee management system 60, and the
program providing system 90. For example, when the
maintenance system 100 is placed within the country and the
terminal 10, the relay apparatus 30, the transmission
management system 50, the fee management system 60, or the
program providing system 90 is placed e the country,
the maintenance system 100 remotely performs maintenance,
such as retention, management, or maintenance, of at least
one of the terminal 10, the relay apparatus 30, the
transmission management system 50, the fee management
system 60, and the program ing system 90 through a
communication network 2. The nance system 100 also
performs maintenance, such as management of the model
number, production number, sale destination, maintenance
inspection, or failure y, of at least one of the
terminal 10, the relay apparatus 30, the transmission
management system 50, the fee management system 60, and the
m providing system 90, without involving the
communication network 2.
Incidentally, the terminals (lOaa, lOab, m), the relay
apparatus 30a, and the router 70a are connected together
with a LAN 2a so as to communicate with each other. The
terminals (lOaa, lOab, m) are tively connected with
the external input devices (40aa, 40ab, m) so as to
icate with each other. The terminals (lOba, lObb, m),
the relay apparatus 30b, and the router 70b are connected
together with a LAN 2b so as to icate with each other.
The terminals (lOba, lObb, m) are connected to the
tive external input devices (40ba, 40bb, m) so as to
communicate with each other. The LAN 2a and LAN 2b are
connected together with a dedicated line 2ab including a
router 70ab so as to communicate with each other, and are
constructed within a given area A. For example, the area A
is Japan. As described above, the LAN 2a is constructed
within Tokyo office, and the LAN 2b is constructed within
Osaka office.
On the other hand, the terminals (lOca, lch, m), the
relay apparatus 30c, and the router 70c are connected with
a LAN 2c so as to communicate with each other. The
terminals (lOca, lch, m) are connected with the respective
al input devices (40ca, 4ch, m) so as to communicate
with each other. The terminals 10 (lOda, lOdb ), the relay
apparatus 30d, and the router 70d are connected with a LAN
2d so as to icate with each other. The terminals
(lOda, lOdb, m) are connected with the tive external
input devices (40da, 40db, m) so as to communicate with
each other. The LAN 2c and LAN 2d are connected with a
dedicated line 2cd including a router 70cd so as to
communicate with each other, and are constructed within a
given area B. For example, the area B is the United States.
As bed above, the LAN 2c is constructed within New
York office, and the LAN 2d is constructed within
Washington D.C. office. The area A and the area B are
connected from the routers (70ab, 70cd) through an Internet
2i so as to communicate with each other. Further, the
transmission management system 50 and the fee management
system 60 are connected with a dedicated line 2x so as to
communicate with each other.
The ission management system 50, the fee
management system 60, the program providing system 90, and
the maintenance system 100 are connected with the terminal
and the relay apparatus 30 h the et 2i so as
to communicate with each other. The transmission
management system 50, the fee management system 60, the
program providing system 90, and the maintenance system 100
may be placed in the area A or area B, or may be placed in
an area other than these areas.
Note that in this embodiment, the communication
network 2 is constructed by the LAN 2a, the LAN 2b, the
dedicated line 2ab, the Internet 2i, the dedicated line 2cd,
the dedicated line 2x, the LAN 2c, and the LAN 2d. This
communication network 2 may include a n where a wire
communication as well as radio communication such as WiFi
(Wireless Fidelity) or Bluetooth (registered ark) is
med.
In a group of four numbers shown below each of
the terminal 10, the relay apparatus 30, the transmission
management system 50, the fee management system 60, the
router 70, the program providing system 90, and the
maintenance system 100 simply represents an IP s in a
typical IPv4. A group of four numbers shown below the fee
management system 60 simply represents an IP address in
IPv4. For e, the IP address of the terminal lOaa is
2O "1.2.1.3". Though IPv6 may be used instead of IPv4, the
following description is made using IPv4 for simplification
of the explanation.
Note that each terminal 10 may be used not only in a
call between a plurality of offices or a call between
different rooms within the same office, but may be used in
a call in the same room or a call between an outdoor place
and an indoor place, or vice versa. When each al 10
is used outdoors, communication is carried out by radio
such as a cellular phone communication network.
Hardware configuration of embodiment
First, a hardware configuration of this embodiment
will be bed. is an appearance diagram of the
terminal 10 according to this embodiment. The following
WO 47903
description is made assuming that the longitudinal
direction of the‘terminal 10 is an X—axis direction, a
direction perpendicular to the X—axis direction in the
ntal plane is a Y—axis direction, and a direction
(vertical ion) dicular to each of the X—axis
direction and the Y—axis direction is a Z—axis direction.
As shown in the al 10 includes a housing
1100, an arm 1200, and a camera housing 1300. Among them,
a front—side wall surface 1110 of the housing 1100 is
provided with an inspiration surface that is not shown and
formed by a plurality of inspiration holes. A back—side
wall surface 1120 of the housing 1100 is provided with an
exhaust surface 1121 having a plurality of exhaust holes
formed therein. In this configuration, driving a cooling
fan incorporated in the housing 1100 enables intake of
external air at the back of the terminal 10 through an
inspiration surface, which is not shown, and t of the
air to the back side of the terminal 10 h the exhaust
surface 1121. A side wall surface 1130 of the
housing 1100 has a sound pickup hole 1131, which allows a
built-in microphone 114, which is described later, to pick
up sound such as voice, sound, or noise.
An operation panel 1150 is formed on the side of the
right—side wall surface 1130 of the housing 1100. This
operation panel 1150 is provided with a plurality of
operation buttons (108a to 108e), which is described later,
a power supply switch 109, which is described later, and an
alarm lamp 119, which is described later, and has a sound
output surface 1151 formed by a plurality of voice output
,30 holes for allowing output sound from a built—in speaker 115,
which is described later, to pass through. A housing
portion 1160 which is a recess for housing the arm 1200 and»
the camera housing 1300 is formed on the side of a left—
2012/075868
side wall e 1140 of the housing 1100. The right—side
wall surface 1130 of the g 1100 is provided with a
plurality of connection ports (1132a to 1132c) for
electrically connecting a cable to an external device
connection I/F 118 which is described later. On the other
hand, the left—side wall surface 1140 of the housing 1100
is provided with a connection port, which is not shown, for
electrically connecting a cable 120c for the display 120 to
the external device connection I/F 118 which is described
later.
Hereinafter, the term "operation button 108" is used
to indicate a given operation button among the operation
buttons (108a to 108e), and the term "connection port 1132"
is used to indicate a given connection port among the
connection ports (1132a to .
Next, the arm 1200 is d to the housing 1100‘
through a torque hinge 1210, and is configured to be
rotatable in the vertical direction in the range of a tilt
angle 61 of 135 degrees with respect to the housing 1100.
rates a state where the tilt angle Gl'is 90
degrees. The camera g 1300 is provided with a built—
in camera 112, which is described later, and is capable of
capturing images of users, documents, rooms, and the like.
The camera housing 1300 has a torque hinge 1310. The
camera housing 1300 is mounted to-the arm 1200 through the
torque hinge 1310. The camera housing 1300 is mounted to
the arm 1200 through the torque hinge 1310. The camera
housing 1300 is configured to be rotatable in the vertical
and horizontal directions within a pan angle of 62 of i180
degrees and a tilt angle 03 of i45 degrees, assuming that
the state Shown in is 0 degrees, with respect to the
‘arm 1200.
Note that each system forming the relay apparatus 30
and the transmission management system 50, each system
forming the fee management system 60, the program ing
system 90, and the nance system 100 have the same
appearance as that of a typical server/computer, so the
description of the appearance thereof is omitted.
is a hardware configuration diagram of the
terminal 10 according to this embodiment. As shown in the terminal 10 of this embodiment es a CPU
(Central Processing Unit) 101 that controls the overall
operation of the al 10; a ROM (Read Only Memory) 102
that stores programs for use in driving the CPU 101, such
as IPL (Initial Program Loader); a RAM (Random Access
Memory) 103 for use as a workarea of the CPU 101; a flash
1'5 Imemory 104 that stores various data such as a program for
terminal, image data, and voice data; an SSD (Solid State
Drive) 105 that ls reading or writing of various data
with respect to the flash memory 104 in accordance with the
control of the CPU 101; a media drive 107 that controls
reading or writing (storage) of data with respect to a
recording media 106 such as a flash memory; operation
buttons 108 to be operated during selection of a
destination of the al 10, for example; a power supply
switch 109 for switching ON/OFF of the power supply of the
terminal 10; and a network I/F (Interface) 111 for
transmitting data by using the communication network 2.
The terminal 10 includes the built—in camera 112 that
captures an image of a subject in accordance with the
control of the CPU 101 to thereby obtain image data; an
image capturing element I/F 113 that controls driving of
the camera 112; the in microphone 114 that es
voice; the built—in speaker 115 that outputs voice; a voice
input/output I/F 116 that processes the input and output of
voice s between the microphone 114 and the Speaker
115 in ance with the control of the CPU 101; a
display I/F 117 that transmits image data to the
externally—mounted display 120 in accordance with the
control of the CPU 101; an al device connection I/F
118 for connecting various external devices; an alarm lamp
119 that notifies abnormalities occurring in Various
functions of the terminal 10; and a bus 1ine 110, such as
an s bus and a data bus, for electrically connecting
each of the components described above as shown in
The display 120 is a display unit that is formed of a
liquid crystal or organic EL that displays an image of a
subject, an operation icon, and the like. The display 120
is connected to the display I/F 117 with the cable 120c.
This cable 120c may be a cable for analog RGB (VGA) s,‘
a cable for component video, or a cable for HDMI (High—
Definition Multimedia Interface) and DVI al Video
Interactive) signals.
The camera 112 es a lens and a solid—state image
capturing element that ts light into ic charges
to thereby convert an image (video) of a subject into
electronic data. A CMOS (Complementary Metal Oxide
Semiconductor), a CCD (Charge Coupled Device), or the like
is used as the solid—state image capturing element.
The external device connection I/F 118 can be
electrically connected with external devices, such as an
externally-equipped camera, and externally—equipped
microphone, and an externally-equipped speaker, with a USB
(Universal Serial Bus) cable or the like to be inserted
into the connection port 1132 of the housing 1100 shown in
When the externally—equipped camera is connected,
the externally—equipped camera is driven in preference to
the built—in camera 112 in accordance with the control of
2012/075868
the CPU 101. Similarly, when the externally—equipped
hone is connected or the externally—equipped speaker
is connected, the externally—equipped microphone and the
externally—equipped speaker are driven in preference to the
built—in microphone 114 and the built—in speaker 115,
respectively, in accordance with the control of the CPU 101.
Note that the recording media 106 is detachably
mounted to the terminal 10. Not only the flash memory 104,
but also an EEPROM (Electrically Erasable and Programmable
ROM) or the like may be used, as long as the memory is a
non—volatile memory that reads or writes data in ance
with the control of the CPU 101.
Further, the program for terminal is a file of an
installable format or executable format, and may be
distributed in a form recorded in a computer—readable
recording media (recording media 106 and the like). The
program for terminal may be stored not in the flash memory
104 but in the ROM 102.
is a hardware uration diagram of the
transmission management system according to this embodiment.
The ission management system 50 includes a CPU 201
that controls the overall operation of the transmission
management system 50; a ROM 202 that stores programs for
use in driving the CPU 201 such as an IPL; a RAM 203 used
as a workarea of the CPU 201; the HD 204 that stores
various data such as a program for transmission management;
an HDD (Hard Disk Drive) 205 that controls reading or
writing of various data with respect to the HD 204 in
accordance with the control of the CPU 201; a media drive
207 that controls reading or writing (storage) of data with
respect to a ing media 206 such as a flash memory; a
display 208 that ys various ation such as a
cursor, a menu, a window, characters, or images; a network
I/F 209 for transmitting data by using the communication
network 2; a keyboard 211 ing a plurality of keys for
inputting characters, numerical values, s
instructions, and the like; a mouse 212 that selects or
executes various instructions, selects a process target,
and moves a cursor, for e; a CD—ROM drive 214 that
controls g or writing of various data with respect to
a CD—ROM (Compact Disc Read Only Memory) 213 as an example
of the detachable recording medium; and a bus line 210,
such as an address bus and a data bus, for electrically
ting each of the components described above as shown
in
Note that the program for tranSmission management is a
file of an installable format or an executable format, and
may be distributed in a form recorded in computer—readable
recording media such as the recording media 206 or the CD—
ROM 213. The program for transmission management may be
stored not in the HD 204 but in the ROM 202.
The relay apparatus 30 has a hardware configuration
similar to that of the transmission management system 50,
so the description f is d. Note that the HD
204 records a program for relay apparatus for use in
lling the relay apparatus 30. Also in this case, the
program for relay apparatus is a file of an installable
format or an executable format, and may be distributed in a
form recorded in computer—readable recording media such as
the recording media 206 or the CD—ROM 213. The program for
relay apparatus may be stored not in the HD 204 but in the
ROM 202.
The external input device 40 has a hardware
configuration similar to that of the transmission
ment system 50, so the description thereof is omitted.
Note that the HD 204 records a program for external input
device for use in controlling the external input device 40.
Also in this case, the program for external input device is
a file of an installable format or an executable format,
and may be distributed in a form recorded in computer—
readable recording media such as the recording media 206 or
the CD—ROM 213. The program for external input device may
be stored not in the HD 204 but in the ROM 202.
-The program providing system 90 has a hardware
configuration similar to that of the transmission
management system 50, so the description thereof is omitted.
Note that the HD 204 records a program for program
providing system for use in controlling the program
providing system 90. Also in this case, the program for
program providing system is a file of an installable format
or an executable format, and may be distributed in a form
recorded in er—readable recording media such as the
recording media 206 or the CD—ROM 213. The program for
program providing system may be stored not in the HD 204
but in the ROM 202.
The maintenance system 100 has a hardware
configuration similar to that of the transmission
management system 50, so the ption thereof is omitted.
Note that the HD 204 records a program for maintenance
system for use in controlling the maintenance system 100.
Also in this case, the program for nance system is a
file of an installable format or an executable format, and
may be buted in a form recorded in er—readable
media such as the recording media 206 or the CD—ROM 213.
The m for maintenance system may be stored not in the
HD 204 but in the ROM 202.
Note that as other examples of the detachable
recording media, computer—readable recording media, such as
a CD—R (Compact Disc Recordable), a DVD (Digital Versatile
Disk), and a Blue—ray disc, may also be provided.
Functional Configuration of ment
Next, the functional configuration of each of the
transmission management system 50 and the fee management
system 60 of this embodiment will be described. Note that
the description of the functions of the terminal 10, the
relay apparatus 30, the external input device 40, the
roUter 70, the program providing system 90, and the
maintenance system 100 is omitted.
Transmission management system
is a functional block diagram of the
transmission management system 50 of this embodiment. As
shown in the transmission management system 50 is
constructed by a communication management server 510, a
temporary storage server 520, a ity of processing
servers (5301, 5302, m, 53ON) (N is a positive ), a
history management server 540, a terminal setting utility
server 550, a charging history generation server 560, and a
file transfer server 570. These servers are connected
together with a LAN 590 so as to communicate with each
other and are connected with an Internet 2i through a LAN
590.
Note that each server constructing the transmission
management system 50 es a re configuration
r to that of the transmission management system 50
described above, so the description thereof is omitted. A
given sing server among the plurality of processing
servers (5301, 5302, m, 53ON) is represented as "processing
server 530". The file transfer server 570 is also
ted to the dedicated line 2x.
Communication management server
Subsequently, the characteristic functions of the
communication management server 510 will be described. The
communication ment server 510 includes a
transmission/reception unit 511 and a communication control
unit 512.
Among them, the transmission/reception unit 511 is a
on or means that is executed by the command from the
CPU 201 shown in and the network I/F 209 shown in
This transmission/reception unit 511
transmits/receives various data (or information) to/from
another terminal, device, server, or system through the
communication network 2 including the LAN 590 and the
Internet 2i. For example, the transmission/reception unit
511 receives fresh history information indicating a history
about communication in each terminal 10 from each terminal
through the Internet 2i.and the LAN 590.
Note that this fresh y information is
ation indicating a history (log) about the
ication state in each al 10, and is fresh
information obtained before the processing described later.
illustrates an example of setting of fresh history
2O information. Each fresh history information is displayed
for each record of the schema shown in The fresh
history information is formed of the attributes of a
communication state, a requesting terminal ID, a
destination terminal ID, a session ID, a conference ID,
conference session ID, and communication date and time,
Among these utes, the attribute "communication
state" represents the type of the communication content of
the terminal 10. Among the communication states, the
communication state "online" indicates that the power
supply of the terminal 10 is turned on. The communication
state "offline" indicates that the power supply of the
terminal is turned off (when ne occurs during a
ence, values are also stored in the conference ID and
the conference session ID). ‘The ication state
"invite" tes a request for invitation to a conference-
.The communication state "call" indicates a request for
participating in the conference being held. The
communication state "accept" tes permission to the
‘invitation t (invite) or participation t (call).
The communication state "start" indicates start of the
conference. The communication state "end" indicates end of
the conference. The communication state "join" indicates
that the terminal 10 ipates in the conference. The
communication state "leave" indicates that the terminal 10
leaves the conference.
The attribute "requesting terminal ID" indicates an ID
(Identification) for identifying the requesting terminal,
as an example of a ting terminal identification
informatiOn. The attribute "destination terminal ID"
indicates an ID for identifying a destination terminal, as
an example of the destination terminal identification
information. The attribute "session ID" indicates an ID
for specifying a session from an on—line state to an off—
line state. The ute "conference ID" is an ID for
specifying a conference. The attribute "conference session
ID" is an ID for specifying a conference session from the
time when the terminal 10 participates in the conference
and the time when the terminal 10 leaves the conference.
For example, when the terminal 10 participates in the same
ence a plurality of times after a while and
thereafter leaves the conference, the conference session ID
illustrates different values. The attribute nication
date and time" is date and time when the communication in
the communication state described above is carried out by
the terminal 10.
Note that the attributes and the communication states
are es only, and data items or values other than the
attributes and communication states may be included. In
this example, the attributes are clearly defined as shown
in the DB table, but the fresh history information may
include various items. ingly, only the text data
items such as JSON (JavaScript Object Notation) and XML
(Extensible Markup Language) may be included.
The communication control unit 512 is a function or
means that is executed by the command from the CPU 201
shown in and controls the transmission/reception
unit 511 to communicate each terminal 10 by the management
information session sei shown in For example, the
communication control unit 512 performs control and
ment for communication with each terminal 10, control
and management for receiving the fresh history information
from each terminal 10, and control and management for
transmitting processed history information, which is
described later, to the terminal 10 having ted
acquisition of the processed history information. Note
2O that the terminal 10 that requests acquisition of the
processed y ation as described above is
represented as "acquisition requesting terminal".
Temporary storage server
Next, the characteristic functions of the temporary
storage server 520 will be described. The temporary
storage server 520 includes a transmission/reception unit
521 and a temporary storage unit 529.
Among them, the transmission/reception unit 521 is a
function or means that is ed by the command from the
CPU 201 shown in and by the network I/F 209 shown in
This transmission/reception unit_521
transmits/receives various data (or information) with
r server through the LAN 590. For example, the
transmission/reception unit 521 receives fresh history
information ting the history regarding the
communication in each terminal 10 from the
transmission/reception unit 511 of the communication
management server 510 through the LAN 590.
The transmission/reception unit 521 transmits the
fresh y information stored in the temporary storage
unit 529 to the processing server 530 through the LAN 590.
The transmission/reception unit 521 receives the fresh
history information returned from the processing server 530.
The temporary storage unit 529 is formed by the HD 204
and the HDD 205 shown in This temporary storage
unit 529 temporarily stores the received fresh history
information by using the transmission/reception unit 511,
or loads the stored fresh history information to the
transmission/reception unit.
Processing server
Next, the characteristic functions of the processing
server 530 will be described. Note that is a
conceptual diagram illustrating a processing rule
ment table. is a conceptual diagram
illustrating fresh history information. A is a
conceptual diagram illustrating a participation history
management table. B is a conceptual diagram
illustrating a conference history management table. In
this ment, separately providing the temporary storage
server 520 and the processing server 530 avoids a state in
which the fresh history information cannot be received by
the transmission management system 50 until the sing
of the sing server 530 is finished. r, the use
of a plurality of processing servers 530 enables the
processing s 530 to process a plurality of fresh
history ation items in a distributed manner, thereby
achieving distribution of processing load.
The processing server 530 includes a
transmission/reception unit 531, a processing unit 532, and
a processing rule management unit 539. The
transmission/reception unit 531 is a function or means that
is executed by the command from the CPU 201 shown in
and by the k I/F 209 shown in
Among them, the transmission/reception unit 531
transmits/receives various data (or information) with
another server through the LAN 590.
The processing rule management unit 539 is constructed
by the HD 204 and the HDD 205 shown in This
processing rule ment unit 539 is formed of a
processing rule management table (T) that correlates
communication state information indicating the
communication state of a given terminal 10 with processing
information ting the s content of processing.
As shown in this processing rule management table
(T) includes attributes (fields) of a processing start
condition ting a communication state, a post—
sing target table, post—processing target record, and
a processing content.
Among them, the attribute "processing start condition"
indicates a ion for the processing unit to start
processing in accordance with the processing content. The
sing start condition varies depending on the
"communication state", "conference ID", and "conference
session ID" shown in as described later.
The attribute "post—processing target table" specifies
each table (t1, t2) after the processing shown in FIGS. 10A
and 2. The attribute "post—processing target table"
specifies a given record of each table (t1, t2) after the
processing shown in FIGS. 10A and 2.
The attribute "processing content" indicates the
content of a processing in which the processing unit 532
processes fresh history information into processed y
'information, by indicating the correspondence between a
specific item within the fresh history informatiOn and a
specific item within the processed history ation.
In the processing rule management table (T), when
there is no post—processing target record, the sing
unit 532 newly tes a record corresponding to each
table (t1, t2).
During the processing, when a value is already stored
in an item to be processed, the processing unit 532 does,
not carry out any processing. When any of the processing
start conditions (communication ) is inapplicable,
the processing unit 532 does not carry out any processing.
At the time of updating the conference time, when the value
corresponding to the start date and time or the end date
and time of a given terminal 10 is not stored in the fresh
history information, the processing unit 532 does not carry
out any processing. At the time of updating the
participation time, when the value corresponding to the
participation date and time or the leaving date and time of
a given terminal 10 is not stored in the fresh history
information, the processing unit 532 does not carry out any
processing.
Note that the above—mentioned processing rules are
illustrated by way of e, and processing rules
different from these processing rules may also be defined.
r, the processing may be executed using a program
illustrating the rules, without using the processing rule
management table (T).
The processing unit 532 is a on or means that is
executed by the command from the CPU 201 shown in
and ms various processings, such as creation of
processed history information indicating a history after
processing, by performing a given processing on the fresh
history information.
As various processings, for example, the processing
unit 532 determines whether the fresh history information
is stored in the temporary storage unit 529 through the
ission/reception unit 531, the LAN 590, and the
transmission/reception unit 521. The processing unit 532
searches for the processing rule management table (T) by
using the communication state information indicating the
communication state ed in the fresh history
information received by the transmission/reception unit 531,
as a search key, thereby extracting the corresponding
prOcessing information. The sing unit 532 processes
the received fresh history information in accordance with
the process content of the processing indicated by the
extracted processing ation, y creating
processed history information indicating the y after
2O the proCessing.
The processing unit 532 stores the processed history
information generated by the processing unit 532, in a
processed history stOrage unit 547 of the history
ment server 540, which is bed later, through
the transmission/reception unit 531 and the LAN 590. The
processing unit 532 stores the fresh history information in
a fresh history storage unit 548 of the history management
server 540 through the transmission/reception unit 531 and
the LAN 590, regardless of whether the processing unit 532
processes the fresh history information. However, when the
processed y information cannot be stored in the
processed history storage unit 547 and the fresh history
storage unit 548, the processing'unit 532 returns the fresh
,history information obtained before the processing to the
temporary storage unit 529 of the temporary storage server
520 through the transmission/reception unit 531, the LAN
590, and the transmission/reception unit 521.
When a defect (e), due to the.absence of ation
on a predetermined item in the fresh history information,
Voccurs and the sing unit 532 fails to s the
fresh y information, the processing unit 532 stores
the fresh history information, in which the defect (e)
occurs, in a defect fresh history storage unit 549 of the
history management server 540 through the
transmission/reception unit 531 and the LAN 590.
History management server
Next, the characteristic functions of the history
management server 540 will be described. The history
management server 540 includes a transmission/reception
unit 541, a search unit 542, a defective history excluding
unit 543, a processed history storage unit 547, a fresh
history storage unit 548, and a defect fresh history
storage unit 549.
The transmission/reception unit 541 is a function or
means that is executed by the command from the CPU 201
shown in and by the network I/F 209 shown in
This transmission/reception unit 541 transmits/receives
s data (or information) with another server through
the LAN 590.
The search unit 542 searches the processed history
information, the acquisition of which is requested to the
processed y storage unit 547, and extracts the
corresponding processed history ation.
The defective history excluding unit 543 is.a function
or means that is executed by the command from the CPU 201
shown in The defective history excluding unit 543
examines whether there is a defect (E) due to the absence
of information on the predetermined item in each processed
history information, the acquisition of which is requested,
and which is stored in the processed y storage unit
547, when the external input device 40 connected to the
ition requesting terminal requests to acquire the
processed history information, and excludes the processed
history information in which the defect (E) occurs.
If the fresh history information is stored in the
temporary storage unit 529 in ding order of
transmission from each al 10, the defect (E) does not
occur in the processed history information. However, in an
asynchronous process by the temporary storage unit 529, the
fresh history information is not always stored in
descending order of transmission from each al 10.
Further, as in this embodiment, in the case where there is
a plurality of processing servers 530, even when the fresh
history information is stored in the temporary storage unit
529 in descending order of transmission from each terminal
10, the processing is not always d out in descending
order of transmission from each terminal 10. Therefore,
there is a possibility of providing the processed y
information in which the defect (E) occurs, depending on
the timing of the acquisition request from the acquisition
requesting terminal. For this reason, the defective
history excluding unit 543 of this embodiment examines
r the defect (E) is occurring in the sed
history information, prior to the provision of the
processed history information to the acquisition requesting
terminal.
Next, the processed history storage unit 547 stores
the processed history ation generated by the
processing unit 532 of each processing server 530. This
processed history information is managed as a ipant
history management table (t1) as shown in A, and is
managed as a conference history management table (t2) as
shown in FIG. IOB.
Among them, the ipant history management table
(t1) is made up of attributes of history ID, terminal ID,
conference ID, conference session ID, participation date
and time, leaving date and time, participation time, and
leaving state, as shown in A. Among these
attributes, the attribute ry ID" indicates an ID for
specifying a participant to a conference. The attribute
nal ID" indicates an ID for specifying a terminal
-that participates in the conference, as an example of the
terminal identification information. The attribute
rence ID" tes an ID for specifying an attended
conference.
The attribute rence session ID" indicates an ID
for specifying a conference session “seim” from the
participation (join) state to the conference to the leaving
(leave) state, as an example of the session sei. For
example, when a certain terminal 10 repeatedly participates
in and leaves the same conference after a while, the
conference session ID shows different values.
Further, the attribute "participation date and time"
indicates date and time when the terminal 10 attended the
conference. The attribute "leaving date and time"
indicates date and time when the terminal 10 left the
conferenCe. The attribute "participation time" indicates a
time period from the time when the terminal 10 take parts
in the ence to the time when the terminal 10 leaves
the conference.
The attribute "leaving state" indicates a state where
the terminal 10 leaves the conference. The state "leave"
in the leaving state indicates that the terminal 10 has
normally left the conference. A state "force-quit"
indicates a state where the terminal 10 forcibly leaves the
conference due to nection of the power supply or the
like. The state "during conference" indicates that the
terminal 10 is being participating in the conference.
Note that the attributes and the leaving state of the
ipant history management table (t1) are illustrated
by Way of example, and other data items and values may be
included.
_Subsequently, as shown in B, the conference
history management table (t2) includes attributes of a
conference ID, a host terminal ID, a start date and time,
end date and time, and conference time. Among these
attributes, the attribute "conference ID" indicates an ID
for specifying a conference. The attribute "host terminal
ID" indicates an ID for specifying a terminal serving as a
conference host. For example, the ence host
indicates a host of a conference when the ence is
conducted by three s. In this case, one of the three
persons can participate in or leave the conference after
the start of the ence. The participation or leaving
of the one person is indicated by the participant history
management table (t1).
The attribute "start date and time" indicates start
date and time of the entire conference. The attribute "end
date and time" indicates end date and time of the entire
conference. The attribute "conference time" indicates an
execution time of the entire conference.
Note that the utes of the conference history
management table (t2) are illustrated by way of example,
and other data items and values may be ed.
In this embodiment, two tables (t1, t2) are stored in
one processed history storage unit, but the tables are not
d thereto. A DB may be constructed for each table.
Referring next to the fresh history storage
unit 548 stores the fresh history information stored in the
temporary storage unit 529, directly as master data, for a
long period of time. This can be used for fault analysis
in the case where any fault occurs in the transmission
system 1.
Since the defect (e) occurs due to the failure to
y information of the predetermined item in the fresh
y information, the defect fresh history storage unit
549 stores the fresh history information in which the
defect (e) occurs, when the processing unit 532 cannot
process the fresh history information.
Terminal setting utility server
Next, the characteristic functions of the terminal
setting utility server 550 will be described. The terminal
setting utility server 550 is a server that receives an
ition t for processed y information from
the acquisition requesting terminal, and provides the
sed history information to the terminal lO.I This
terminal setting utility server 550 includes a
transmission/reception unit 551 and an auxiliary function
unit 552.
Among them, the transmission/reception unit 551'is a
function or means that is executed by a command from the
CPU 201 shown in and by the network I/F 209 shown in
This ission/reception unit 551 serves as a,
window for receiving an acquisition request for the
processed history information from the acquisition
requesting terminal and for providing processed history
information to the acquisition requesting terminal. The
auxiliary function unit 552 is a function or means that is
executed by the command from the CPU 201 shown in
This ary function unit 552 executes s auxiliary
functions other than the acquisition of the fresh history
information, the communication control, and the like.
Charging history generation server
Next, the teristic functions of the charging
y generation server 560 will be described. The
charging history generation server 560 is a server that
generates a charging history for Charging the user of the
usage fee of the transmission system 1. This charging
history tion server 560 includes a
ission/reception unit 561 and a charging history
creation unit 562.
Among them, the transmission/reception unit.561 is a»
function or means that is executed by the d from the
CPU 201 shown in and by the network I/F 209 shown
in This transmission/reception unit 561 requests
the history management server 540 through the LAN 590 to
acquire participation time information (pi) indicating a
participation time in which "participation date and time"
and "leaving date and time" are present in a given period
(for example, a period between September 1 to September 30,
2010), for each given terminal ID in the ipation
history management table (t1).
The transmission/reception unit 561 acquires the
desired participation time information (pi) from the
history management server 540. Further, the
transmission/reception unit 561 transmits charging history
information (i), which is bed later and generated by
the charging history creation unit 562, to the file
transfer server 570.
The charging history creation unit 562 is a function
or means that is executed by the command from the CPU 201
shown in This charging history creation unit 562
tes charging history information (i), which is a CSV
(Comma ted Values) file, based on the participation
time information (pi) acquired by the
transmission/reception unit 561.
File transfer server
Next, the teristic functions of the file
transfer server 570 will be described. The file transfer
server 570 is connected to a file transfer server 610,
which is described later, of the fee management system 60
h the dedicated line 2x. This allows the
transmission management system 50 to er the
electronic file to the fee management system 60 through the
dedicated line 2x without involving the Internet 2i,
thereby preventing falsification of fees or the like.
The file transfer server 570 includes a
transmission/reception unit 571 and a communication control
unit 572. Among them, the transmission/reception unit 571
is a function or means that is executed by the command from
the CPU 201 shown in and by the network I/F 209
shown in This transmission/reception unit 571
receives the participation time information (pi)
transmitted from the charging history generation server 560,
and transfers the participation time ation (pi) to
the file transfer server 610, which is described later, of
the fee management system 60, through the dedicated line 2x.
The communication l unit 572 is a function or means
that is executed by the command from the CPU 201 shown in
and controls transmission/reception of the
'30 information (data) to/from the transmission/reception unit
571.
Fee management system
is a functional block diagram of the fee
management system 60 of this embodiment. As shown in , the fee management system 60 is constructed by the file
transfer server 610 and a fee calculation server 620.
These servers are connected together with a LAN 690 so as
to communicate with each other, and are also connected with
the et 2i through the LAN 690. The file transfer
server 610 is also connected with the dedicated line 2x.
Note that each server forming the fee management system 60
has a hardware uration similar to that of the
transmission management system 50, so the ption
thereof is omitted.
File transfer server
Next, the characteristic functions of the file
transfer server 610 will be bed. The file transfer
server 610 is connected to the file transfer server 570 in
the transmission management system 50 h a dedicated
line 2x. This allows the fee management system 60 to
receive an electronic file from the transmission management
system 50 through the dedicated line 2x without ing
the Internet 2i.
The file transfer server 610 includes a
transmission/reception unit 611 and a communication control
unit 612. Among them, the transmission/reception unit 611
is a function or means that is executed by the command from
the CPU 201 shown in FIG; 6 and by the network I/F 209
shown in This ission/reception unit 611
receives the participation time information (pi) as the
electronic file transmitted from the file transfer server
570 h the dedicated line 2X, and transfers the
participation time information (pi) to the fee calculation
server 620 through the LAN 690. The communication control
unit 612 is a function or means that is executed by the
command from the CPU 201 shown in and controls
transmission and reception of information (data) with
respect to the transmission/reception unit 611.
Fee calculation server
Next, the characteristic functions of the fee
calculation server 620 will be described. The fee
ation server 620 includes a transmission/reception
unit 621, a calculation unit 622, a charging unit 623, and
a user management unit 629.
Among them, the user management unit 629 is formed of
the HD 204 and the HDD 205 which are shown in This
user management unit 629 is formed of a user management
table (Ty). As shown in , this user management
table (Ty) includes attributes (fields) of user contract
number, user ID, user name, user address, user telephone
number, user e—mail s, and terminal ID. Note that
the user contract , user ID, user name, user address,
user telephone number, and user e—mail address are used
singly or in combination as user identification information
for identifying the user.
Among them, the attribute "contract number" indicates
an identification number used when a contract for use of
the transmission system 1 is concluded between the
administrator and each user of the transmission system 1.
The attribute "user ID" includes an identifier for use
in identifying the user, and the like.
The attribute "user name" indicates information
enting the title or name of the user. The attribute
"user s" tes ation representing the
address or residence of the user, for example, the
installation place of the al 20.
The attribute "user telephone number" indicates
information representing the telephone number of the user.
The attribute "user e—mail address" indicates information
2012/075868
representing the eemail address of the terminal 20.
The attribute "terminal ID" is an example of the
terminal identification information, and indicates
information enting terminal IDs of all terminals 10
owned by the user. For example, the user having the user
ID "a123" owns the terminals 10 represented by the terminal
IDs "11001", "11002", "11003", and the like.
The transmission/reception unit 621 is a function or
means that is executed by the d from the CPU 201
shown in and by the network I/F 209 shown in
This transmission/reception unit 621 transmits and receives
various data (or information) to and from other terminals,
systems, and the like h the Internet 2i and the LAN
690.
The calculation unit 622 is a function or means that
is executed by the command from the CPU 201 shown in
and by the network I/F 209 shown in and calculates
a total participation fee for each user. The calculation
unit 622 includes a ipation time calculation unit
622a, a participation fee calculation unit 622b, and a
participation fee summing unit 622C so as to calculate the
total participation fee for each user.
Among them, the participation time calculation unit
622a refers to the participation history management table
(t1) (see A) which is stored in the processed
history e unit 547 of the transmission management
system 50, and sums up the ipation times indicated by
the participation time information corresponding to the
terminal IDs within a predetermined period, thereby
calculating the total participation time for each terminal
within the predetermined period. For example, referring
to A, in-the predetermined period (for example, one
month of September, 2010) shown in A, a terminal ID
"110001" is managed using history IDs "001", "005", and the
like.: Participation times "1 hour, 30 minutes, and 25
seconds", "1 hour, 10 minutes, and 10 seconds", and the
like are summed up to thereby ate the total
participation time of the al 10 indicated by the
terminal ID "110001".
The participation fee ation unit 622b calculates
the participation fee for each terminal 10 within the
ermined period based on the total participation time
calculated by the participation time calculation unit 622a.
For example, when the administrator preliminarily sets a
participation time of one minute and a participation fee of
yen, assuming that the total participation time of a
given terminal 10, which is calculated by the participation
time calculation unit 622a, is 10 hOurs (600 s), the
participation fee is 6000 yen.
The participation fee summing unit 622C refers to the
user management table (Ty) (see ) managed by the
user management unit 629, and sums up the participation
fees (calculated by the participation fee calculation unit
622b) of the terminal 10 indicated by the al ID
corresponding to the user ID of the user to which the
participation fee is charged, thereby calculating the total
participation fee for each user. For example, referring to
, since the terminal IDs corresponding to the user
ID "a123" are "11001", "11002", "11003", and the like, the
participation fees of each al 10 indicated by the
terminal IDs "11001", "11002", "11003", and the like
calculated by the participation fee calculation unit 622b
are summed up to thereby calculate the total participation
fee for the user indicated by the user ID "a123".
Next, the charging unit 623 is a function or means
that is executed by the command from the CPU 201 shown in
2012/075868
and by the network I/F 209 shown in The
charging unit 623 refers to the user management table (Ty)
shown in , and transmits, by e—mail, the
participation fee charging information to the user e—mail
s, which is the notification destination of the
participation fee, from the transmission/reception unit 621
through the communication network 2. This participation
fee charging information includes information on the total
ipation fee within the predetermined period of all
the terminals 10 owned by each user, participation date, a
person who demands such as an administrator, method of
payment, and bank account for the participation fee.
s or operation of embodiment
ing next to FIGS. 1, 7, and 13, a process method
for the transmission system 1 according to this embodiment
will be described. is a flow chart illustrating a
process in which the transmission management system
processes the fresh history information to generate the
processed y information.
Referring to when the communication state
changes, each terminal 10 transmits the fresh history
information indicating the history about this ication
state to the transmission management system 50. Referring
to the communication management server 510 of the
transmission management system 50 receives the fresh
history information transmitted from each terminal 10 and
transmits the information to the temporary storage server
520. The transmission/reception unit 521 of the temporary
storage server 520 receives the fresh history information
transmitted from the communication management server 510.
The temporary storage unit 529 then stores the fresh
history information ed by the transmission/reception
unit 521. Thus, the ary storage unit 529
sequentially stores the fresh y information. In this
state, the process in which the ission management
system 50 processes the fresh y information to
generate processed history information will be described
with reference to . Note that the temporary storage
(server 520 may directly receive the fresh history
information from each terminal 10.
is a flow chart illustrating a process in
which the transmission management system processes the
fresh history information to generate processed history
information.
First, the processing unit 532 of the sing
server 530 determines whether the fresh y information
is stored in the temporary storage unit 529 through the LAN
590 (step 81). When determining that the fresh history
information is not stored (NO), the processing unit 532
constantly repeats the process of step 81.
Next, the processing unit 532 reads the fresh history
information from the temporary e unit 529 through the
LAN 590 (step 52).
Next, the processing unit 532 determines whether the
communication to the fresh history e unit 548 is
possible or not (step S3). In this step 83, when it is
ined that there is no communication available (NO),
the processing unit 532 returns the fresh history
information to the temporary storage unit 529 through the
LAN 590 (step S4). On the other hand, in the step S3
described above, when it is determined that the
communication is possible (YES), the processing unit 532
causes the fresh history storage unit 548 of the history
management server 540 to store the fresh history
information as master data through the LAN 590 (step SS).
Next, the processing unit 532 searches for the
processing rule management table (T) by using the fresh
history information, which is read in the step SZ described
above, as a search key, to extract the corresponding
processing information. Further, the processing unit 532
carries out a given processing on the fresh history
ation in accordance with the processing content
indicated by the extracted processing information, thereby
creating the processed history information indiCating the
history after the processing (step 86). Note that in this
step S6, the fresh history ation indicating the
communication state of "online" or "accept" shown in
is not handled as the processing start condition in the
processing rule management table (T) shown in
Accordingly, the sing is not executed. Further, the
fresh history information may include the defect (e) and
the processing unit 532 may fail to process the fresh
history information.
Next, the processing unit 532 determines whether the:
processing can be carried out in accordance with the
process content in the step S6 described above (step 87).
When ining that the sing cannot be d out
(NO) in step S7, the processing unit 532 further determines
whether the processing cannot be carried out e
communication cannot be established with the processing
rule management unit 539 (step 88).
In this step 88, when the processing unit 532
determines that the communication is impossible (YES), the
processing unit 532 returns the fresh history information
to the temporary storage unit 529 h the LAN 590
(similar to step S4). On the other hand, in step 88
described above, when the processing unit 532 determines
that the communication is not impossible (NO), the
Sing unit 532 causes the defect fresh history storage
2012/075868
unit 549 of the history management server 540 to store the
fresh y information, in which the defect (e) occurs,
through the LAN 590 (step S9). This allows the
administrator of the transmission system 1 to analyze the
fresh history information in which the defect (e) occurs,
and to review rmeasures against the problem.
The processing unit 532 temporarily returns the fresh
history information to the temporary storage unit 529.
This seems to be because a temporary DB fault, unlike a
fault of the communication network such as a LAN, occurs,
even when the processing server 530 cannot communicate with
the processing ing ment unit (DB), and the
information can be stored again in the DB after the DB is
ed. As a result, the fresh history information is
used as a processing target again, which avoids the state
where the fresh history information including no defect (e)
cannot be sed.
Further, the processing unit 532 causes the defect
fresh history storage unit 549 to store the fresh history}
2O information in the case where every access to the
proCessing rule management unit 539 is determined as an
error, fOr example, when there is no information on the
item necessary for the fresh history infdrmation. In such
a case, it is meaningless to return the fresh history
information to the temporary storage unit 529. Accordingly,
the fresh history information is stored in the defect fresh
history storage unit 549 as fresh history information
including the defect (e) (error log).
Information indicating that the defect (e) has
occurred may be notified to the strator of the
transmission system 1 by e-mail, instead of returning the
fresh history information to the temporary storage unit 529
or storing the fresh history information to the defect
.fresh history storage unit 549, or by combining thereof.
This allows the strator to immediately recognize the
state where the defect (e) is occurring.
Next, returning to step S7, when determining that the
processing is successful (YES), the processing unit 532
further determines whether to be able to communicate with
the processed history storage unit 547 (step 810). Then,
in this step 810, when it is determined that there is no
communication available (NO), the processing unit 532
returns the fresh history information to the temporary
storage unit 529 through the LAN 590 (similar to step S4).
On the other hand, in step 810 described above, it is
determined that the communication is possible (YES), the
sing unit 532 causes the processed history e
unit 547 of the history management server 540 to store the
sed history information, which is processed in step
S6 described above, through the LAN 590 (step 811).
Next, after the processes of steps S9 and 811, the
processing unit 532 completely s the fresh y
information read in step SZ desCribed above from the
temporary storage unit 529 of the temporary storage server
520 through the LAN 590 (step 812).
Next, after the processes of steps S12 and S4, the
processing unit 532 returns to step 81 described above, and
the s proceeds to the steps subsequent to step 81 for
the subsequent freSh history information sequentially
stored in the temporary storage unit 529.
Referring next to FIGS. 7 and 14 to 16, a description
is given of the process in which the transmission
management system 50 provides the acquisition requesting
terminal with the processed y information, the
acquisition of which is requested to the acquisition
requesting terminal, when the terminal 10 requests the
WO 47903
transmission management system 50 to acquire the processed
history information.
is a flow chart illustrating a process in
which an acquisition t for processed history
information is received from a user of a terminal and the
processed history information is provided to the user. A is an explanatory diagram illustrating an acquisition
target period of proceSsed history information.‘ B
is an explanatory diagram illustrating a search condition
for searching fresh history information. is a
diagram illustrating an exemplary screen displayed on the
y of the external input device.
First, as shown in , the transmission/reception
unit 551 of the terminal setting utility server 550 shown
in receives an acquisition request indicating a
request for acquiring the sed history information on
the communication in the ition requesting terminal
from the acquisition requesting terminal through the
ication network 2, and transmits the acquisition
request to the history management server 540 (step S21).
This acquisition request includes, as search keys (search
parameters) for use in ing sed history
ation, a terminal ID of an acquisition requesting
terminal and an acquisition target period (for example,
date, week, month, and year) of processed history
ation.
In response to this, the search unit 542 of the
history management server 540 searches the processed
history ation, the acquisition of which is requested
to the processed history storage unit 547, and extracts the
corresponding processed history information (step 822).
Specifically, the search unit 542 first calculates an
acquisition target range (from_date, to_date) from the
acquisition target period. For example, when the
acquisition target period is 2010-09, the acquisition
target range is from 0 o'clock AM on September 1, 2010 to
12 o'clock PM on September 30, 2010 (0 o'clock, October 1).
Accordingly, the acquisition target range is represented as
"from_date" = 2010—09—01 00:00:00, "to_date" = 2010AO—01
00:00:00. Next, the search unit 542 es for the
participant history management table (t1) to extract the
corresponding processed y information (il) in
accordance with the search conditions (A, B, C, D) shown in
B based on the terminal ID of the acquisition
requesting terminal, "from_date", and "to_date". Next, the
search unit 542 searches for the conference history
management table (t2) by using the conference ID ed
in the extracted processed history information (i1) as a
search key, and extracts the corresponding processed
history information (i2). Then, the search unit 542 merges
the extracted sed history ation (i1) and the
sed y information (i2), and generates processed
history information (I) to be provided to the ting
terminal. When there is a ity of processed history
information (I), the search unit 542 merges the plurality
of processed history information (I) to thereby generate a.
processed history information set (IG).
Now, the search method using the search conditions (A,
B, C, D) described above will be described in detail. In
this embodiment, the processing is performed in which the
transmission management system 50 can provide the processed
history information even when the leaving date and time is
a plurality of months from the ipation date and time.
For example, when the terminal 10 participates in the
Conference on "2010—08—30" (August 30, 2010) and there is
fresh history information indicating that the terminal 10
leaves the conference on "ZOIOAO—Ol" (October 1, 2010), the'
transmission management system 50 carries out the s
so as to provide the processed history information in any
of August, September, and October. That is, among the
terminal IDs, terminal IDs indicating that the period from
the participation date and time and the leaving date and
time overlaps the period of from_date to to_date are
tion targets. Referring to A, all fresh
history information (L1 to L6) items are extraction s.
More specifically, the tion targets are divided into
four cases tively corresponding to the search
conditions (A, B, C, D) as shown in 8. The division
allows limitation of the search range using each search
condition. Then, the search conditions are unified with
"OR", thereby making it possible to extract desired fresh
history information in a shorter search time. Note that
-the search conditions shown in B indicate the
following cases.
(1) Search condition A: a case where the participation date
and time is within the ed target months
The search range of the participation date and time
can be limited only to the acquisition request target
months.
(2) Search condition B: a case where the leaving date and
,25 time is within the acquired target months
The search range of the leaving date and time can be
limited only to the acquisition request target months.
(3) Search condition C: a case where a al
participates in a conference before the acquisition t
target month and is still attending the conference
The search range of the leaving State can be limited
only to the state "during conference". Further, unless the
terminal participates in different conferences at the same
time, there is only one fresh history information
indicating the state "during conference" in a specific
terminal-10.
(4) Search condition D: a case where the leaving date and
time is a plurality of months from the participation date
and time'
The fresh history information to be searched can be
limited by the condition that "the participation time is
equal to or greater than (to_date — from_date)" (one month
or more in this example).
Though the ption has been made of the case where,
the acquisition request target period is a monthly basis
("2010—09"), the fresh history information can be extracted
by the same search method on a daily basis (for e,
"2010—09—01"), annually (for example, "2010"), or every
arbitrary ated period (for example, "2010—09—01
00:00:00" to "2010—09—20 00"). The example shown in
B illustrates the case where searching is carried
out using the terminal ID of a n acquisition
requesting terminal, but searching can be Carried out using
terminal IDs of a plurality of acquisition requesting
als. Further, ters other than the terminal ID
of the acquisition requesting terminal or the ition
target period may also be used.
Next, a description will be given of the case where
the transmission management system 50 provides the
processed history information set (IG) to the acquisition
requesting terminal.
Subsequently, the defective history excluding unit 543
determines whether the processed history information (I) in
which the defect (E) occurs is included in the processed
history information set (IG) to be ed (step 823). In
this step 823, when determining that the defect (E) is
occurring (YES), the defective history excluding unit 543
further excludes only the processed y information (I),
in which the defect occurs, from the processed history
information set (IG) (step S24). This allows the
transmission management system 50 prevents provision of the
processed history information, in which a defect occurs, to
the ition requesting terminal.
Note that in this embodiment, the fresh history
ation is transmitted in the order of the
communication states of e", "start", "join", "leave",
and "end" from each terminal 10. Therefore, the defective
history excluding unit 543 refers to the items of "host
terminal ID", "start date and time", "participation date
and time", "leaving date and time", and "end date and time"
corresponding to those communication , in the order
reverse to the transmission order. When there is an item
including no information on the communication state is
present prior to an item including information on the
communication state, it is determined that the defect (E)
occurs in the processed history ation. The rules
indicating the determination as described above may be
ted in an electronic file or the like to be d
outside the defective history excluding unit 543.
Next, after step 824, or after determining that there
is no defect in step 823 described above, the processed
y information set (IG) is transmitted from the
transmission/reception unit 541 of the history management
server 540 to the terminal setting utility server 550, and
the transmission/reception unit 551 transmits the processed
history information set (IG) to the acquisition requesting
terminal (step 825).
On the other hand, for step 825 described above, a
"transmission terminal setting utility" screen 1000 as
shown in is displayed on the display 208 of the
external input device 40 connected to the acquisition
requesting terminal, owing to the browser on of the
external input device 40. This screen 1000 displays a
terminal ID 1001 of the terminal 10, a period 1002 of a
history about communication indicated by the processed
history information, an acquisition target period ing
menu 1003 of the proceSsed history information, the
acquisition of which is requested, a sed history
information set (IG) 1004, and the like.
Specifically, in a exemplary screen shown in ,
the external input device 40 logs in the terminal setting
utility server 550 by using a host terminal ID 1" of
the acquisition requesting terminal. When the user
requests to acquire the processed history information, the
user selects "September, 2010" from the acquisition target
period ing menu 1003. Thus, the al input
device 40 requests to acquire the processed history
information from the acquisition requesting terminal to the
transmission management system 50 under the conditions of
the host terminal ID "110001" and the acquisition target
period "2010—09". As a result, the external input device
40 displays the screen 1000 shown in on the display
208 of the external input device 40 based on the processed
history information set (IG) transmitted from the
transmission management system 50 through the requesting
terminal.
Every time the selection of the acquisition target
period switching menu 1003 is switched, or every time
triangular switch buttons ed at both sides of the
menu 1003 (the left-side button represents a previous month
and the right—side button represents a next month) are
pressed, a request for acquiring the sed history
information corresponding to the changed acquisition target
period is made.
Incidentally, when the history of the conference
indicated by the processed y ation corresponds
to a plurality of , the history is displayed as
follows. Here, the following three cases are described
ng that the participation date and time is "2010—08—
22:00:00" (22 o'clock, August 30, 2010) and the leaving
date and time is "2010A0—01 10:00:00" (10 o'clock, October
l, 2010).
(1) A case where the communication history is directly
displayed
(1—1) The communication history for August is displayed as
the ipation date and time "2010—08—30 00" and
the leaving date and time "2010A0—01 10:00:00".
(1—2) The communication history for September is displayed
as the participation date and time 08—30 00"
and the leaving date and time "2010A0—01 10:00:00".
(1—3) The communication history for October is yed as
the participation date and time "2010—08—30 22:00:00" and
the leaving date and time."2010A0—01 10:00:00".
(2) A case where a period over one month is trimmed
(deleted) at the boundary of the month but all the
participation date and time and the leaving date and time
are displayed
Note that the trimming process may be carried out by
the auxiliary function unit 552 of the terminal setting
utility server 550 or by the search unit 542 of the history
management server 540.
(2—1) The communication history for August is displayed as
the participation date and time "2010—08—30 22:00:00" and
the leaving date and time "2010—08—31 23:59:59".
(2—2) The communication history for September is displayed
as the participation date and time "2010—09*01 00:00:00"
and the leaving date and time "2010-09—30 23:59:59".
(2—3) The ication history for r is displayed as
the participation date and time "2010AO—Ol 00:00:00" and
the leaving date and time "2010AO—Ol 10:00:00".
(3) A case where a period over one month is trimmed at the
boundary of the month and the participation date and time
or the g date and time is not displayed (a case where
a period over one month is indicated by "<——", "——>", or
the like)
Note that this ng process may be carried out by
the auxiliary function unit 552 of the terminal setting
utility server 550 or by the search unit 542 of the history
management server 540.
(3—1) The communication history for August is displayed as
the participation_date and time "2010—08—30 22:00:00" and
the leaving date and time "——>".
(3—2) The communication history for September is displayed
as the participation date and time "<——" and the leaving
2.0 date and time "——>".
(3—3) The communication history for October is yed as
the participation date and time 08—30 22:00:00" and
the leaving date and time "2010A0401 10:00:00",
The ission of a communication log is ed by
a message cue (messaging system for asynchronous
communication), which eliminates the need to wait for the
end of a log shaping process on the communication log
transmission side; Accordingly, the intrinsic process,
such as communication control, is prevented from being
interrupted.
Referring next to FIGS. ll, 17, and 18, a description
is given of the case where the administrator of the
transmission system 1 charges the user of the transmission
_system 1 of the participation fee ed when the user
participates in a sion conference by using the
transmission system 1. is a sequence chart
illustrating a fee charging method. I is a
conceptual m illustrating participation fees.
Note that this user is not a user unit for each
terminal 10, but isia user as a unit of payment of the
partiCipation fee. In the example shown in this
user unit is set assuming that the participation fee is
paid separately by four offices, i.e., Tokyo office, Osaka
office, New York office, and Washington D.C. office.
First, the transmission management system 50 its
the terminal ID and the participation time ation (pi)
_to the fee management system 60 through the dedicated line
2x (step 831). Thus, the fee management system 60 receives
the participation time information (pi) for each terminal
. Specifically, in the fee calculation server 620 of the
fee ment system 60, the transmission/reception unit
621 receives the terminal ID and the participation time
information (pi) from the processed history storage unit
547 of the history management server 540 of the-
transmission management system 50 h the
transmission/reception unit 541, the LAN 590,
transmission/reception unit 571, the dedicated line 2x, the
transmission/reception unit 611, the LAN 690, and the
transmission/reception unit 621 in this order. Note that
the fee management system 60 may request the transmission
management system 50 to transmit the participation time
information (pi), or the transmission ment system 50
may transmit the participation time information (pi) to the
fee management system 60 periodically (for example, on the
lst day of eaCh month).
Next, the participation time calculation unit 622a
sums up the participation times indicated by the
participation time information ponding to the
terminal ID based on the participation time information
(pi) within the predetermined period (for example, one day)
acquired from.the history management server 540, thereby
calculating the total ipation time for each terminal
within the predetermined period (step S32). Note that
the transmission/reception unit 621 may acquire the
participation time information (pi) from the y
management server 540 through the LAN 690, the Internet 2i,
the LAN 590, and the transmission/reception unit 541 in
this order.
Next, the participation fee calculation unit 622b of
the calculation unit 622 calculates the participation fee
for each terminal 10 within the predetermined period based
on the total participation time calculated in step S31
described above (step 833). For example, when the
.administrator preliminarily sets a partiCipation time of
one minute and a participation fee of 10 yen, assuming that
the total participation time of a given terminal 10, which
is calculated in step S31 described above, is
hours (600 minutes), the participation fee is 6000 yen.
Next, the participation fee summing unit 622C of the
calculation unit 622 refers to the user ment table
(Ty) (see ) managed by the user management unit 629,
and sums up the participation fees (calculated in step 833
bed above) of the terminal 10 indicated by the
terminal ID corresponding to the user ID of the user, to
which the participation fee is d, thereby calculating
the total participation fee for each user (step S34). For
example, referring to , since the terminal IDs
corresponding to the user ID "a123" are "11001", "11002",
"11003", and the like, the participation fees of the
als indicated by the al IDs "11001", "11002",
"11003", and the like calculated in step S32 described
above, thereby calculating the total participation fee of
the user indicated by the user ID "a123".
As described above, as shown in , the fee
management system 60 can calculate the total participation
fee for each user.
Next, the charging unit 623 of the fee management
system 60 refers to the user management table (Ty) shown in
, and transmits the participation fee charging
information by e—mail to the user e—mail address which is
the notification destination of the participation fee (step
S35). This participation fee charging information includes
the total participation fee for each user as shown in 18, which allows each user to recognize the total
participation fee to be paid by each user.
Main effects of embodiment
According to this embodiment as described above, the
total participation fee is calculated from the total
2O ipation time during which each user participates in
the sation. This allows the administrator of the
transmission system 1 to charge each user of the fee
corresponding to the time during which each user (each
speaker) actually participates in the conversation. This
provides the advantageous effect of providing fair fee
charging for each user.
The transmission ment system 50 generates and
stores the processed history information prior to the
reception of the acquisition request for the processed
y information on the communication in each terminal
from each terminal 10. Accordingly, it is possible to
y provide the processed history information to the
ting terminal 10, upon reception of the acquisition
request for the processed history ation from each
al 10.
Further, the conversation n seim may be
continued for over one month (September in this case), for
example, August, September, and October. In such a case,
even when the user requests to acquire the processed
history information for September, the transmission
management system 50 cannot search the fresh history
information indicating the communication states of "join"
and "leave" only in the data of ber, and cannot
extract the ponding fresh history information.
Accordingly, the transmission management system 50 needs to
search the fresh history information on the communication
state "join" indicating that the communication is started
before September, and to specify one fresh y
information from a given conference ID (x). Subsequently,
the transmission ment system 50 needs to search the
fresh history information indicating the communication
state "leave" in which the communication is ended after
September, and to specify one fresh history information
based on the conference ID identical with the conference ID
(X) described above. Accordingly, the transmission
management system 50 requires a long period of time for
searching the fresh history information, which cases a
problem that it takes a long time to te the processed
history information. In this embodiment, however, the
search time can be shortened by the search method as shown
in FIGS. 15A and 2, thereby making it possible to rapidly
generate the processed history information.
Other embodiment
The processing unit 532 may add "defect flag" to the
attributes of the participant y management table (t1)
shown in A to generate the participant history
management table (tll) shown in A. Similarly, the
processing unit 532 may add "defect flag" to the attributes
of the conference history management table (t2) shown in
B to generate the conference y management
table (t12) shown in B. In this case, the defective
history excluding unit 543 shown in determines
whether the defect (E) occurs in the processed history
information stored in the processed history storage unit
547, prior to the reception of the acquisition requeSt for
the processed history ation from the al 10.
When there is no defect, "O" is input as examination result
information to the attribute of "defect flag" in each
record shown in FIGS. 19A and 2. When there is a ,
"1" is input as the examination result information. Thus,
the communication management server 510 can e the
sed history information including "defect flag"
indicating "l" and can receive the processed y
information from the history management server 540. It is
not necessary for the defective history excluding unit 543
to determine whether there is a defect in the processed
history information, after receiving the acquisition
request for the processed history ation from the
acquisition requesting terminal. This makes it possible to
more rapidly provide the processed history information to
the acquisition requesting terminal. Though "0" tes
normal and "1" indicates defective mal) in this
example, the type of information is not limited thereto.
Any information, such as "true" and "false" and "normal"
and "defect", may be used, as long as the information can
be used to determine whether there is a defect or not.
For example, in the transmission management system 50,
a plurality of sets of the temporary storage unit 529, the
processing unit 532, and the processed history storage unit
547, which are shown in may be provided, and the
fresh history information, sed history information,
and the like may be sequentially transferred to various
sets of the temporary e units 529 by message relay or
the like, thereby ng various types of processed
history information from one fresh history information.
Though the ication management server 510, the
temporary storage server 520, the plurality of processing
servers 530, the history management server 540, and the
terminal setting utility server 550 are described as
separate servers, but the servers are not limited thereto.
The transmission management system 50 having one or more of
the functions of these servers may be used.
The relay apparatus 30, the external input device 40,
.15 the transmission management system 50, the fee management
system 60, the program providing system 90, and the
maintenance system 100 may be constructed by a single
computer, or may be ucted by a plurality of computers
that are divided and arbitrarily ted to each parts
(functions or . When the program providing system 90
is constructed by a single computer, the program
transmitted by the program providing system 90 may be
transmitted to a plurality of modules in a distributed
, or may be transmitted in a non—distributed manner.
Further, when the program providing system 90 is
ucted by a plurality of computers, the program may be
transmitted from each computer in the state of being
divided into a plurality of modules.
Recording media in which programs for the relay
apparatus 30, the external input device 40, the
transmission management system 50, the fee management
system 60, the program ing system 90, and the
maintenance system 100 are collectively or separately
recorded, the HD 204 in which these programs are
collectively or separately stored, and the program
providing system 90 including the HD 204 are used as
program products with which each program is ed to a
user or the-like within or outside the country.
In the embodiment described above, the case of the
television conference system has been described above as an
example of the ission system 1. However, the
transmission system 1 is not limited to this, but may be a
telephone system such as an IP (Internet Protocol)
telephone or Internet telephone. Also a car navigation
system may be used as the transmission system 1. In this
case, for example, one of the terminals 10 corresponds to a
car navigation device d on a vehicle, and the other
of the als 10 corresponds to a management terminal or
a management server of a management center that manages car
navigation, or a car navigation device mounted on another
vehicle. The y about a call made for a certain
period may be a communication history or a call history of
a cellular phone.
Although the ion has been described with respect
to specific embodiments for a te and clear disclosure,
[the appended claims are not to be thus limited but are to
be construed as embodying all modifications and alternative
constructions that may occur to one skilled in the art that
fairly fall within the basic teaching herein set forth.
Claims (7)
1. A transmission system comprising: a transmission management system; and 5 a fee management system, wherein the transmission management system includes a communication control unit that manages a session, which each of a plurality of transmission terminals participates in and leaves freely, the session 10 being a session in which the plurality of ission als transmits and receives t data, a participation history management unit that manages history information including a ipation date and time and a leaving date and time, the participation 15 date and time indicating a time when each transmission terminal participates in the n, the leaving date and the time indicating a time when each transmission terminal leaves the session, and a transmission unit that transmits participation 20 time information for each transmission terminal to the fee management system through a communication network, the participation time information indicating a time period between the ipation date and time and the leaving date and time managed by the participation history 25 management unit for each transmission period, and the fee management system includes: a user ment unit that manages user identification information for identifying a user of the transmission als and terminal identification 30 information for identifying the transmission terminals used by the user in a manner linked to each other; a reception unit that receives the participation time information itted from the transmission management system; 35 a participation time calculation unit that calculates a total participation time in which the n is made using each of the plurality of transmission terminals based on the received participation time ation; 5 a participation fee calculation unit that calculates a participation fee for each of the plurality of transmission terminals based on the calculated total participation time, the participation fee being different from each of the plurality of transmission terminals; and 10 a participation fee summing unit that refers to the user management unit, sums up the participation fee of each transmission terminal indicated by the corresponding al identification information for each user 15 fication information, and calculates a total participation fee for each user.
2. The transmission system according to claim 1, wherein 20 the user management unit manages an e-mail address of a user indicated by the user identification information, for each user identification information, and the fee management system includes charging means that refers to the user management unit, and transmits an e-mail 25 for ng the total participation fee to the e-mail address corresponding to the user identification information on the user charged the total participation fee.
3. The transmission system according to claim 1 or 2, 30 n the communication network includes a dedicated line.
4. A participation fee management method for a transmission system that includes: a transmission management system sing a 35 ication control unit that manages a session, which each of a plurality of transmission terminals participates in and leaves freely, the session being a session in which the plurality of ission terminals transmits and receives content data, 5 a participation history management unit that manages history information including a participation date and time and a leaving date and time, the participation date and time indicating a time when each transmission terminal participates in the session, the leaving date and time 10 ting a time when each transmission terminal leaves the n; and a fee management system ; and includes a user management unit that manages user identification information for identifying a user of 15 the transmission terminals and terminal identification information for identifying the transmission terminals used by the user in a manner linked to each other, the method, executed by the transmission management system, comprising: 20 transmitting participation time information to the fee management system through a communication network for each transmission terminal; the ipation time information indicating a time period between the participation date and time and the leaving date and time d by the 25 participation history management unit for each transmission period, and receiving the participation time information itted from the transmission management system; participation time calculating that includes 30 calculating a total participation time in which the session is made by each of the plurality of transmission als based on the received ipation time information; participation fee calculating that includes calculating a participation fee for each of the ity 35 of ission terminals based on the calculated total participation time the participation fee being different from each of the plurality of transmission terminals; and participation fee g that includes ing to the user management unit, 5 summing up the participation fee of each transmission terminal indicated by the corresponding terminal fication information for each user identification information, and calculating a total participation fee for each 10 user.
5. The participation fee management method according to claim 4, n the user management unit manages an e-mail address of 15 a user indicated by the user identification information, for each user identification information, and the method further comprises charging, executed by the fee management system, that includes 20 referring to the user management unit, and transmitting an e-mail for charging the total participation fee to the e-mail address corresponding to the user identification information of the user d the total participation fee.
6. A non-transitory computer program t, of which program code stored therein when executed, causing a computer to execute the method according to claim 4 or 5. 30
7. A transmission system, substantially as herein described with reference to any one of the ments shown in the accompanying
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP2011217053A JP6047869B2 (en) | 2011-09-30 | 2011-09-30 | Transmission system, participation fee management method, and program |
JP2011-217053 | 2011-09-30 | ||
PCT/JP2012/075868 WO2013047903A1 (en) | 2011-09-30 | 2012-09-28 | Transmission system, participation fee management method, computer program product, and maintenance system |
Publications (2)
Publication Number | Publication Date |
---|---|
NZ622799A NZ622799A (en) | 2015-11-27 |
NZ622799B2 true NZ622799B2 (en) | 2016-03-01 |
Family
ID=
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