NZ331518A - Telecommunications networks automated call booking and reconnection service - Google Patents

Telecommunications networks automated call booking and reconnection service

Info

Publication number
NZ331518A
NZ331518A NZ331518A NZ33151897A NZ331518A NZ 331518 A NZ331518 A NZ 331518A NZ 331518 A NZ331518 A NZ 331518A NZ 33151897 A NZ33151897 A NZ 33151897A NZ 331518 A NZ331518 A NZ 331518A
Authority
NZ
New Zealand
Prior art keywords
call
user
reconnection
booking
service
Prior art date
Application number
NZ331518A
Inventor
Michael Charles Morley
David Raymond Wild
Original Assignee
British Telecomm
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from GBGB9605373.1A external-priority patent/GB9605373D0/en
Application filed by British Telecomm filed Critical British Telecomm
Publication of NZ331518A publication Critical patent/NZ331518A/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/432—Arrangements for calling a subscriber at a specific time, e.g. morning call service
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/4228—Systems providing special services or facilities to subscribers in networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/48—Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/50—Aspects of automatic or semi-automatic exchanges related to audio conference
    • H04M2203/5063—Centrally initiated conference, i.e. Conference server dials participants
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1324—Conference call
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13511—Indexing scheme relating to selecting arrangements in general and for multiplex systems reservation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13546—Intelligent Peripheral

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Multimedia (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
  • Meter Arrangements (AREA)
  • Pharmaceuticals Containing Other Organic And Inorganic Compounds (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)

Abstract

utomated call booking, call reconnection and diary booking services are described with reference to an intelligent network. The network comprising service switching points (SSP) (1, 2) and a service control point (SCP) (8) includes a number of intelligent peripherals (IP) (15, 16, 17, 18) arranged to provide services to users. On receipt of an access code from a telephone line (3) the SSP refers the request to the SCP which directs connection of IPs to obtain instructions from the user. In one case, the user can pre-book an automated telephone conference call at specified date and time (or at regularly recurring intervals). An alternative service enables a user to request reconnection of a call currently in progress at a specified later time or after a pre-determined period. A voice record and replay facility enables useful alarm call information to be stored.
NZ331518A 1996-03-14 1997-03-11 Telecommunications networks automated call booking and reconnection service NZ331518A (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
EP96301762 1996-03-14
GBGB9605373.1A GB9605373D0 (en) 1996-03-14 1996-03-14 Telecommunications networks
PCT/GB1997/000657 WO1997034406A1 (en) 1996-03-14 1997-03-11 Telecommunications networks and services

Publications (1)

Publication Number Publication Date
NZ331518A true NZ331518A (en) 2000-01-28

Family

ID=26143604

Family Applications (1)

Application Number Title Priority Date Filing Date
NZ331518A NZ331518A (en) 1996-03-14 1997-03-11 Telecommunications networks automated call booking and reconnection service

Country Status (6)

Country Link
EP (1) EP0886951A1 (en)
JP (1) JP2000506359A (en)
AU (1) AU728685B2 (en)
CA (1) CA2247008C (en)
NZ (1) NZ331518A (en)
WO (1) WO1997034406A1 (en)

Families Citing this family (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0866594B1 (en) * 1997-03-21 2013-06-19 Siemens Enterprise Communications GmbH & Co. KG Communication system, especially program controlled private communication system in which a timetable function is realised
EP0992150A2 (en) * 1997-06-25 2000-04-12 Siemens Aktiengesellschaft Method and communication device for implementing a scheduled-call function in a communication system
US6122509A (en) * 1997-09-29 2000-09-19 Telefonaktiebolaget L M Ericsson (Publ) Method and system for automatically connecting a call at a selected time in a radio telecommunications network
DE69731130T2 (en) 1997-12-12 2005-10-27 Thomson Consumer Electronics, Inc., Indianapolis SYSTEM AND METHOD FOR ANSWERING AN INCOMING CALL DURING A CONFERENCE CIRCUIT
KR20010056637A (en) * 1999-12-16 2001-07-04 김진찬 Method for meet-me calling in intelligent network
US6275575B1 (en) 2000-01-12 2001-08-14 Right4Me.Com, Inc. Method and system for coordinating and initiating cross-platform telephone conferences
KR100728623B1 (en) 2005-07-29 2007-06-14 에스케이 텔레콤주식회사 Service System and Method for Auto Call Connection
CN101631297B (en) * 2009-07-28 2012-06-27 中兴通讯股份有限公司 Method, device and system for call subscription

Family Cites Families (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS61189759A (en) * 1985-02-19 1986-08-23 Nec Eng Ltd Camp-on device
JPS6482847A (en) * 1987-09-25 1989-03-28 Nec Corp Extension calling reservation system
JPH01233949A (en) * 1988-03-15 1989-09-19 Kokusai Denshin Denwa Co Ltd <Kdd> Quasi-reservation communication service processing system
JPH0345063A (en) * 1989-07-13 1991-02-26 Nec Corp Talking reservation callback service system
JPH03120941A (en) * 1989-10-03 1991-05-23 Nec Corp Reservation telephone service system
US5040208A (en) * 1989-11-03 1991-08-13 International Business Machines Corporation Coordinated voice and data display having temporary storage of transaction data
US4969185A (en) * 1989-12-29 1990-11-06 At&T Bell Laboratories Automated booking of telecommunications calls
US5268957A (en) * 1991-06-24 1993-12-07 Rolm Company Automatic call-back "camp-on" service for communication systems
US5311583A (en) * 1992-08-05 1994-05-10 At&T Bell Laboratories International priority calling system with callback features
US5425091A (en) * 1994-02-28 1995-06-13 U S West Technologies, Inc. Method and system for providing an automatic customer callback service

Also Published As

Publication number Publication date
WO1997034406A1 (en) 1997-09-18
JP2000506359A (en) 2000-05-23
CA2247008C (en) 2001-08-07
AU2103597A (en) 1997-10-01
CA2247008A1 (en) 1997-09-18
EP0886951A1 (en) 1998-12-30
AU728685B2 (en) 2001-01-18

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