MXPA98008342A - System and method for rapid access to voice mail in a radiotelecommunication network - Google Patents

System and method for rapid access to voice mail in a radiotelecommunication network

Info

Publication number
MXPA98008342A
MXPA98008342A MXPA/A/1998/008342A MX9808342A MXPA98008342A MX PA98008342 A MXPA98008342 A MX PA98008342A MX 9808342 A MX9808342 A MX 9808342A MX PA98008342 A MXPA98008342 A MX PA98008342A
Authority
MX
Mexico
Prior art keywords
subscriber
switching center
mobile
voice mail
machine
Prior art date
Application number
MXPA/A/1998/008342A
Other languages
Spanish (es)
Inventor
Foti George
Original Assignee
Telefonaktiebolaget Lm Ericsson
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telefonaktiebolaget Lm Ericsson filed Critical Telefonaktiebolaget Lm Ericsson
Publication of MXPA98008342A publication Critical patent/MXPA98008342A/en

Links

Abstract

The present invention relates to a system and method for providing quick access to voice mail messages to a subscriber in a radio telecommunications network. The subscriber has a mobile telephone (12) with a display device, and the system comprises a mobile switching center (MSC) (14) which includes a group switch (13) for directing calls, and a connected equipment (16) to the group switch that allows the mobile switching center to establish tripartite calls. The system also includes an advertisement machine (11) connected to the mobile switching center and a voice mail machine (15) connected to the mobile switching center. The system causes the display device of the subscriber mobile telephone (12) to visually display the mobile telephone number as the calling line identification number (CLI) when a call is made from the announcement machine (11). ) to the mobile phone (12) announcing that the subscriber has a message on the voice mail machine (15). The system also sends the mobile telephone number to the mobile switching center (14) and establishes a tripartite call between the announcement machine (11), the subscriber (12) and the voice mail machine (1).

Description

SYSTEM AND METHOD FOR RETRIEVAL ACCESS TO VOICE MAIL IN A BACKGROUND OF RADIOTELECOMUNCATIONS BACKGROUND OF THE INVENTION TECHNICAL FIELD OF THE INVENTION This invention relates to radio communication systems and, more particularly, to a system and method of rapid access to voice mail messages in a network jds- radiotelecommunications. Description of the Related Art Existing radio networks offer one. Characteristic of s? scriptsr known as Message Waiting Indicator (MWI). If a subscriber subscribes to MWI and receives a message from you, the subscriber is informed that a message is waiting. The subscriber can be informed in several ways. First, the network can call the subscriber, and when said subscriber answers, an advertisement is displayed indicating that the subscriber has a message waiting. Second, if the mobile station supports a message waiting function, an indicator in the mobile station, such as a light, is activated to inform the subscriber that a call is waiting in his voice mail box. Third, the network can send a tone to the subscriber the next time the subscriber originates a call, indicating that a message exists, in voice mail. Fourth, in digital systems, a short message service (SMS) message may be sent to the mobile station and visualized as a < to the display device. When s * - < employs the first e-mail, and the IMI- * ßl suscpptor and presents an announcement, the subscriber must coly and dial their own phone number to access the voice mail system and retrieve their e-mail. It is a complicated process that requires an i-mpo that -i implies that a suscpptor suddenly has to dial its own phone number when it retrieves voice mail messages. Even though there are no previous teachings of a solution to the inspection and insufficiency mentioned above, the North American Patent Ha. 4,853,952 of Jachmann et al. Comment on a subject that has a certain relationship with the subject discussed here. Jachmann presents a wired voicemail system for storage and sending of voice signals. However, Jachmann does not teach or suggest any system or method for quick access to voice mail in a radio network. The review of the previous reference does not indicate any presentation and suggestion of a system or method co or that described and claimed here. In order to overcome the disadvantage of existing solutions, it would be advantageous to have a system and method for quick access to voice mail in a network of telecommunication operations. This system and method will require that the suscpptor dial its own phone number to retrieve mensd j * -? - = - di-? rane de z when the network has called suscpptor pars to tell you what. A message is waiting. While the conversation mode is found, the suscpptor simply marks a characteristic code such as number ¿or -, press the send key and the message is retrieved. The present invention offers a system and method of this type. SUMMARY OF THE INVENTION In one aspect, the present invention is a system for providing rapid access to mail messages from: to a subscriber in a radio network, single ion. The suscpptsr has a mobile telephone with a visualization device, and the system comprises a mobile switching center (MSC) that includes a group switch to direct calls, and equipment connected to the group switch that allows the center of mobile switching establish tripartite calls. The system also includes a machine for making announcements connected to the mobile switching center, a voice mail machine connected to the mobile switching center, and a device for causing the visualization means of the mobile telephone of the suscpptor to present the number and mobile phone number as the calling line identification number that makes the call <; CLI) when a call is made from the announcement machine to the mobile phone announcing that the subscriber has a message on the machine and voice mail. The system also includes a device for sending the telephone number of the mobile telephone to the mobile switching center and a device within the mobile switching center for establishing a three-way communication between the advertisement machine, the subscriber, and the mail machine of voice. In another aspect, the present invention is a method for providing quick access to voicemail messages to a subscriber in a telecommunications network that has a mobile switching center (MSC) connected to an advertisement machine and a machine. of voice mail. The subscriber has a mobile phone with a phone number and a SEND key. The method begins with the steps of determining whether the subscriber subscribes to an enhanced message waiting indicator (MWI) feature by making a call from an advertisement machine to a mobile telephone when determining that the subscriber subscribes to the enhanced feature. of MII, and by sending the telephone number of the mobile telephone from the mobile switching center to the mobile telephone or calling line identification number (CLI). The method also includes determining whether the subscriber has pressed the SEND key on the mobile phone while the conversation mode is in, sending the C I number and a SEND signal to the center of > On a mobile phone when determining qut-? -? 1 suscpptor has pressed the SEND key, making the call from the announcement machine to the waiting mobile phone while a three-way call is established between the mobile phone and the voice mail machine, thus allowing the suscpptor recover voice mail messages. In another aspect, the present invention is a system for providing quick access to voice mail messages to a subscriber in a telecommunication network. The system comprises a programmable mobile telephone, a mobile switching center (IMC) for offering radio telecommunications to the mobile telephone, an announcement machine connected to the mobile switching center and a voice mail machine connected to the mobile switching center. The system further includes a device within the mobile switching center to establish a call from the announcement machine to the mobile telephone programb-fe announcing that the suscpptar has a message in the voice mail machine. Is there also a device within the programmable mobile phone to determine if the subscriber? has registered an activation code, and a device within the programmable mobile phone to clear the call from the announcement machine and originate a second call to the voice tzarrea machine upon determining that the aunt subscriber registered the activation code. BRIEF DESCRIPTION OF THE DRAWINGS The invention will be better understood and its numerous objects and advantages will be more apparent to those skilled in the art with reference to the following drawing, in combination with the attached specification, wherein: Figure 1 is a block diagram of high level of the components of the preferred embodiment of the system of the present invention; and Figures 2A-2B are a flowchart of the steps involved in the preferred method of the present invention. DETAILED DESCRIPTION OF THE MODALITIES Figure 1 is a high level block diagram of the components of the system of the present invention. An advertisement machine (AM) 11 and a mobile subscriber (MS) 12 are connected to a group switch (BS) 13 within a mobile switching center (MSC) 14. A voice mail system 15 is also connected to the group switch 13. The group switch 13 is further connected to a multi-junction channel (MJ) which includes the necessary equipment to allow the mobile switching center 14 to establish a tripartite call between the advertisement machine 11. , subscriber 12, and voice mail system 15. The design of said equipment >; • ---- well I know the technician & Telecamunica .. ions and does not require additional comments here. Even though the voice mail system in Figure 1 is illustrated in the state connected to the same mobile switching center as the mobile station, it will be understood that the voice mail machine may be connected to a different and in contrast mobile switching center. still within the scope of the present invention. Signaling messages are used between standard systems to establish calls, and a voice truncal is established between the exchanges. A first embodiment of the present invention requires that suscpptor 12 subscribe to a terrestrial face of Enhanced Wait Message Indicator (Enhanced MWI) as well as voice mail. This modality requires the support of both the mobile telephone and the telecommunications network for the implementation of the enhanced MWI characteristic. When the suscpptor has a message waiting on the voice mail system 15, the mobile switching center 14 makes a suscpptar call and presents an announcement coming from the advertisement machine 11 to inform the suscpptsr that there is a message in its voicemail mailbox. During this announcement, the suscpptar telephone presents a visualization of the telephone number of the suscpptor itself as the line identification number that is making the call (CLI). If the suscpptar then presses the SEND key while in conversation mode, the phone sends the displayed digits of the CLI number and a SEND signal to the mobile switching center 14. This may require modification of the mobile phone, but such modification is within the ability of those skilled in the art of telecommunications, and will be described here further. Upon receiving the digits in the mobile switching center 14, the mobile switching center carries out a process for connecting the suscpptor 12 to its voice mail system 15 for the retrieval of its message (s). The mobile switching center emulates a tripartite call between the announcement machine 11 which notified the subscriber that a message was waiting in his voice mail box, the subscriber 12, and the voicemail system 15 in order to establish the connection between the suscpptor and the voice mail system. While the mobile switching center 14 attempts to establish the call with the voice mail system 15 via the MJ l ?, the subscriber is connected to the MJ box and on hold. Once the mobile switching center 14 successfully establishes the connection to the voice mail system 15, the suscpptor is no longer in standby and is connected to the voice mail system. A second embodiment of the present invention requires support of the telecommunications network but not of the mobile telephone, in order to implement the Enhanced M I characteristic. In this mode, the suscpptor 12 may indicate its desire to connect to the voice mail system 15 by sending a service code (eg, * 23) to the mobile switching center 14 while the talk mode is found. The mobile switching center then establishes the tripartite call through the MJ equipment 16. A third embodiment of the present invention requires the support of the mobile telephone but not the telecommunication ion network in order to implement the Enhanced MWI characteristic. The suscpptor must subscribe to voicemail but does not require subscribing to a Enhanced MWI feature. Instead, the suscpptor's mobile phone is programmable and is programmed to clear a call and set a new call to the suscpptor suscpptor number (SNB) (the suscpptar's voicemail number) when the suscpptor registers. an activation code on your mobile phone. Once suscpptor 12 receives the announcement that it has a message in voice mail, the suscpptor activates the voice mail program on your mobile phone by capturing the activation code. The telephone then clears the call from the advertisement machine l-l and initiates a new call to the voice mail system 15 using the subscriber's SNB as the number to which a call is directed. Figures 2A-2B are a flow chart of the steps involved in the preferred method of the present invention. In step 21, a message is received for the mobile subscriber 12 in the voice mail system 15. The mobile switching center 14 informs the Subscriber's Home Location Registry (HLR) that there is a message for the suscpptor in voicemail. In step 22, the HLR reviews the suscpptar profile to determine whether or not the mobile subscriber subscribes to voicemail and the enhanced MWJ feature. If it is determined that the subscriber is not an enhanced MWI subscriber, the process proceeds to step 23 where existing message retrieval procedures are employed to retrieve the message from the voicemail system. However, if it is determined that the suscpptor is an enhanced M I subscriber, then the HLP instructs the mobile switching center where the subscriber is located to make a call from the advertisement machine to the mobile subscriber. The process proceeds after step 22 to step 24 where the mobile switching center makes a call from the advertisement machine 11 to the mobile subscriber 12. In step 25, the mobile switching center sends the mobile subscriber's telephone number towards The subscriber's mobile phone as the calling line identification number (CLI) where it is displayed for the attention of the subscriber. If the subscriber wishes to retrieve their message at this time, the subscriber presses the SEND key while in conversation mode. Alternatively, the subscriber can register an enhanced MWI service code such as # 23 while in conversation mode. In step 26, it is determined whether or not the subscriber presses the SEND key or registers an enhanced MWI service code while in conversation mode. If this is not the case, the process then proceeds to step 27 where existing message retrieval procedures are employed to retrieve the message from the voice mail system. However, if it is determined that the subscriber presses the SEND key to register an enhanced M I service code while in conversation mode, then the process proceeds from step 26 to step 28 where the CL number? v The SEND signal is received at the mobile switching center. In step 29, the mobile switching center connects the mobile subscriber to the MJ 16 box and keeps the subscriber on hold. The process continues? then to step 31 of 3rd FIG. 2B of the mobile switching center connects the voice mail system 15 as a third party in a tripartite call between the advertisement machine 11, the mobile subscriber 12, and the mail system of voice 15. The process then proceeds to step 32 where the mobile switching center removes the subscriber from the waiting state and connects it to the voice mail system. In 33, the suscpptor retrieves his messages later. It is therefore believed that the operation and construction of the present invention will be apparent from the foregoing description. While the illustrated and described method, apparatus and system have been characterized as preferred, it will be readily apparent that various changes and modifications may be made without departing from the spirit or scope of the invention defined in the following claims.

Claims (6)

  1. CLAIMS 1. A system for providing quick access to voice mail messages to a subscriber in a radio network, said subscriber has a mobile telephone with a visualization device and said system comprises: a mobile switching center ( MSC), said mobile switching center comprises: a group switch for directing calls; and equipment connected to the group switch that allows said mobile switching center to establish a three-way call; an advertisement machine connected to said mobile switching center; a voice mail machine connected to said mobile switching center a device for causing the display device of the mobile telephone of the subscriber to present the telephone number of said mobile telephone camo a line identification number to which a call is made
  2. (CLI) when a call is made from said advertisement machine to said mobile telephone announcing that the subscriber has a message in the voice mail machine; a device for sending said mobile telephone number to said mobile switching center while in conversation mode; and a device within said mobile switching center, and operating said id connected to the switch J group, to establish said tripartite call between said advertisement machine, said suscpptor, and said voice mail machine. 2. The system for providing quick access to messages is voice mail to a subscriber in a telecommunications network of claim 1 wherein said device for sending said telephone number of the mobile telephone to said switching center. mobile while in conversation mode includes a device for sending a signal SENDED with said mobile telephone number to said mobile switching center.
  3. 3. The system for providing quick access to voice mail messages to a suscpptar in a network of radio communications of claim 1 wherein said device for sending said mobile telephone number to said mobile switching center while found in talk mode includes a device for sending a service code to said telephone number of the mobile telephone to said mobile switching center.
  4. 4. A system for providing quick access to voice mail messages to a subscriber in a radio network of telecommunications, said system comprising: a programmable mobile telephone; a mobile switching center (MSC), for providing wireless broadcasting to said programmable mobile telephone, an advertisement machine connected to said mobile switching center, a voice mail machine connected to said mobile switching center; a device within said mobile switching center for establishing a call from said advertisement machine to said programmable mobile telephone announcing that the subscriber has a message in the voice correcting machine; a device within said programmable mobile telephone to determine whether said suscpptor has registered an activation code, and a device within said programmable mobile telephone to clear said call from said announcement machine and to originate a second call to the voice mail machine when determining that said subscriber has This activation code is registered
  5. 5. A method to offer quick access to voicemail messages to a suscpptar in a network of radios Telecommunication that has a mobile switching center (MSC) connected to an ad machine and a voice mail machine, and said subscriber has a mobile phone with a telephone number and a SEND key, said method comprises the steps of: determining whether said subscriber subscribes to an erís ica face of enhanced message waiting indicator (MWD? making a call from said advertisement machine to said mobile telephone by determining that said subscriber subscribes to said enhanced M I characteristic; sending the telephone number of said mobile telephone of said mobile switching center to the mobile telephone as the calling line identification number (CLI); determine if the suscpptor has pressed the SEND key on that mobile phone while the conversation mode is in; sending said C I number and said SEND signal to said mobile switching center upon determining that said subscriber has pressed the SEND key while in conversation mode; making the call of said announcement machine to said standby mobile phone while establishing a three-way call with said voice mail machine; and connecting a call between the mobile telephone and the voice mail machine, thereby issuing the subscriber to retrieve said voice mail messages.
  6. 6. A method for providing quick access to voice mail messages to a subscriber in a radio telecommunication network, said method comprising the steps of: providing radio telecommunication to a programmable mobile telephone from a mobile switching center(MSC); connecting an advertisement machine to said mobile switching center; connecting a voice mail machine to said mobile switching center; setting up a call from said advertisement machine to said pramoble mobile phone announcing that the subscriber has a message in the voice mail machine; determining, within said programmable mobile telephone, whether said subscriber has registered an activation code; delete, within said programmable mobile telephone, said call from said announcement machine; and originating, from said programmable mobile telephone, a second call to the voice mail machine upon determining that said subscriber has registered said activation code.
MXPA/A/1998/008342A 1996-04-12 1998-10-09 System and method for rapid access to voice mail in a radiotelecommunication network MXPA98008342A (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US08631243 1996-04-12

Publications (1)

Publication Number Publication Date
MXPA98008342A true MXPA98008342A (en) 1999-04-06

Family

ID=

Similar Documents

Publication Publication Date Title
US5758279A (en) System and method of rapid voice mail access in a radio telecommunications network
US7613470B2 (en) Repeat dealing in wireless networks to busy called parties
US8116443B1 (en) Automatic callback and caller ID method and system
CA2330075C (en) Provision of cellular wire-line service
FI107004B (en) Response service procedures and systems
FI110907B (en) Procedure for processing calls
MXPA98008342A (en) System and method for rapid access to voice mail in a radiotelecommunication network
US20060223584A1 (en) Notify me service in wireless networks
KR101203989B1 (en) Collect call service method for mobile communication network
KR20080009846A (en) Method of real-time paging transmission using sms in mobile communication network
KR20020036262A (en) Method for indicating the answering of a receiving terminal on a calling terminal
KR100260821B1 (en) Method of extended services in cellular system
KR100554373B1 (en) The method with the apparatus of integrated voice and text ARS service
KR20010037171A (en) Method for implementing voice mail service in mobile communication system
KR100650199B1 (en) Method for providing Voice Mail Service in wireless network system
KR20080051910A (en) Mobile communication system and method for broadcasting messages indicative of being not ready to receive calls
KR20020007448A (en) Method for auto-dialing in a communication system
JP2908138B2 (en) Waiting order display method for mobile communication terminals
KR20010047397A (en) E-mail service method and Mobile communication system for e-mail service
KR20030078324A (en) The method for receive condition information confirmation service
KR20000041103A (en) Method for displaying sending subscriber name
KR20040024252A (en) Method for processing real time sms letter in mobile communication msc
KR20020066712A (en) Method for processing caller number in wireless network
KR20020078751A (en) Method for transmitting short message according to a call fail in communication mobile station
WO2001039474A2 (en) Call waiting status indication apparatus and method