MXPA05007543A - Consumer care management method and system. - Google Patents

Consumer care management method and system.

Info

Publication number
MXPA05007543A
MXPA05007543A MXPA05007543A MXPA05007543A MXPA05007543A MX PA05007543 A MXPA05007543 A MX PA05007543A MX PA05007543 A MXPA05007543 A MX PA05007543A MX PA05007543 A MXPA05007543 A MX PA05007543A MX PA05007543 A MXPA05007543 A MX PA05007543A
Authority
MX
Mexico
Prior art keywords
consumer
processes
uniform
care management
extent
Prior art date
Application number
MXPA05007543A
Other languages
Spanish (es)
Inventor
D Allura Tana
Original Assignee
Lighthouse Internat
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Lighthouse Internat filed Critical Lighthouse Internat
Publication of MXPA05007543A publication Critical patent/MXPA05007543A/en

Links

Classifications

    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B19/00—Teaching not covered by other main groups of this subclass
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
    • G16H10/20—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for electronic clinical trials or questionnaires
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H20/00—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance
    • G16H20/30—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to physical therapies or activities, e.g. physiotherapy, acupressure or exercising
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H20/00—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance
    • G16H20/70—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to mental therapies, e.g. psychological therapy or autogenous training

Landscapes

  • Health & Medical Sciences (AREA)
  • Engineering & Computer Science (AREA)
  • Public Health (AREA)
  • Primary Health Care (AREA)
  • Medical Informatics (AREA)
  • General Health & Medical Sciences (AREA)
  • Epidemiology (AREA)
  • Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Child & Adolescent Psychology (AREA)
  • Biophysics (AREA)
  • Physical Education & Sports Medicine (AREA)
  • Theoretical Computer Science (AREA)
  • Educational Technology (AREA)
  • Educational Administration (AREA)
  • Physics & Mathematics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Life Sciences & Earth Sciences (AREA)
  • Developmental Disabilities (AREA)
  • Hospice & Palliative Care (AREA)
  • Psychiatry (AREA)
  • Psychology (AREA)
  • Social Psychology (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Medical Treatment And Welfare Office Work (AREA)
  • Measurement Of The Respiration, Hearing Ability, Form, And Blood Characteristics Of Living Organisms (AREA)

Abstract

In the consumer care management system and method of the present invention, a system and method is provided for evaluating the needs of the visually impaired as well as providing a uniform service quality to the consumer through uniform assessments and analyses regardless of the extent of the consumer's impairment. Several series of standardized questions are asked which assess the needs of the consumer. To evaluate every consumer equally regardless of the locale of the consumer seeks assistance; the system is divided into several different uniform processes. The answers to the standardized questions during the processes determine the extent of help the consumer requires. The processes that the consumer will go through include registration and crisis identification, triage, payment, assessment, incremental record of activity, outcomes and quality assurance.
MXPA05007543A 2003-01-13 2004-01-13 Consumer care management method and system. MXPA05007543A (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US43970803P 2003-01-13 2003-01-13
PCT/US2004/000838 WO2004063907A2 (en) 2003-01-13 2004-01-13 Consumer care management method and system

Publications (1)

Publication Number Publication Date
MXPA05007543A true MXPA05007543A (en) 2005-09-21

Family

ID=32713506

Family Applications (1)

Application Number Title Priority Date Filing Date
MXPA05007543A MXPA05007543A (en) 2003-01-13 2004-01-13 Consumer care management method and system.

Country Status (7)

Country Link
AU (1) AU2004204977A1 (en)
CA (1) CA2513253A1 (en)
GB (1) GB2413668A (en)
MX (1) MXPA05007543A (en)
NZ (1) NZ541105A (en)
WO (1) WO2004063907A2 (en)
ZA (1) ZA200505277B (en)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7668733B2 (en) 2004-11-09 2010-02-23 Medcor, Inc. Providing adaptive medical triage
US7720692B2 (en) 2004-11-09 2010-05-18 Medcor, Inc. Providing standardized medical triage
US7716070B2 (en) 2004-11-09 2010-05-11 Medcor, Inc. Medical triage system
US7693857B2 (en) * 2005-11-17 2010-04-06 International Business Machines Corporation Clinical genomics merged repository and partial episode support with support abstract and semantic meaning preserving data sniffers

Also Published As

Publication number Publication date
AU2004204977A1 (en) 2004-07-29
CA2513253A1 (en) 2004-07-29
WO2004063907A8 (en) 2005-10-13
GB2413668A (en) 2005-11-02
WO2004063907A2 (en) 2004-07-29
GB0516624D0 (en) 2005-09-21
NZ541105A (en) 2007-09-28
ZA200505277B (en) 2006-12-27

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Legal Events

Date Code Title Description
FA Abandonment or withdrawal