MXPA04012321A - Remote interaction with a wireless device resident diagnostic interface across a wireless network. - Google Patents

Remote interaction with a wireless device resident diagnostic interface across a wireless network.

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Publication number
MXPA04012321A
MXPA04012321A MXPA04012321A MXPA04012321A MXPA04012321A MX PA04012321 A MXPA04012321 A MX PA04012321A MX PA04012321 A MXPA04012321 A MX PA04012321A MX PA04012321 A MXPA04012321 A MX PA04012321A MX PA04012321 A MXPA04012321 A MX PA04012321A
Authority
MX
Mexico
Prior art keywords
wireless
network
wireless device
data
status data
Prior art date
Application number
MXPA04012321A
Other languages
Spanish (es)
Inventor
Ip Mo
Original Assignee
Qualcomm Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US10/187,760 external-priority patent/US7263351B2/en
Application filed by Qualcomm Inc filed Critical Qualcomm Inc
Publication of MXPA04012321A publication Critical patent/MXPA04012321A/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • H04W24/08Testing, supervising or monitoring using real traffic
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • H04W24/10Scheduling measurement reports ; Arrangements for measurement reports
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W8/00Network data management
    • H04W8/22Processing or transfer of terminal data, e.g. status or physical capabilities
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W8/00Network data management
    • H04W8/22Processing or transfer of terminal data, e.g. status or physical capabilities
    • H04W8/24Transfer of terminal data
    • H04W8/245Transfer of terminal data from a network towards a terminal

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Small-Scale Networks (AREA)
  • Monitoring And Testing Of Transmission In General (AREA)

Abstract

A system (10), method, and program for remotely interacting with a diagnostic interface (26) on wireless computer devices (12, 18, 20, 22). The wireless device (12, 18, 20, 22) provides an accessible diagnostic interface (269 that allows reads and/or writes to device resident diagnostic data and tools. Through use of interaction, wireless device status data and network status data can be gathered and utilized, and if so embodied, the diagnostic tools resident on the wireless devices ( 12, 18, 20, 22) can be manipulated to alter wireless device operation.

Description

REMOTE INTERACTION WITH A DIAGNOSTIC INTERFACE THAT RESIDES IN A WIRELESS APPARATUS THROUGH A WIRELESS NETWORK.
Field of the Invention The present invention relates generally to computer networks and communications through wireless computer networks. More particularly, the present invention relates to the collection and analysis of data from remote devices, provided from a diagnostic interface residing in an apparatus, in a wireless network.
BACKGROUND OF THE INVENTION The generation of wireless networks, connects one or more wireless computer devices to other computer devices without a direct electrical connection, such as a copper cable or an optical cable. Wireless computer devices communicate data, usually in the form of packets, through a wireless or partially wireless computer network and open a "data" or "communication" channel on the network, so that the device can send and receive data packets Computer devices often have resources from the computer apparatus, such as hardware programs and components, which individually use open communication connections to transmit and receive data on the network. In the generation of wireless networks, a wireless network from device to device (or point to point) means that each computer can communicate directly with each of the other computers that are in the network. A cellular telecommunication network can be a wireless network, wherein the cellular apparatus transmits voice and data packets through the cellular network. As used in the present invention, the term "cellular" includes a telecommunications network of any frequency band that includes, but is not limited to, common wireless networks operating at 800MHz, 1, 900MHz, 450MHz, 1,800MHz , and 2100MHz, and all forms of wireless networks, including CDMA, GSM, TDMA, WCDAM, and ÜM S. Some wireless networks are in a client / server architecture, and have an access point, which is a wired controller that receives and transmits data to the wireless adapters installed in each computer. Generally, there are four types of wireless computer networks: Bluetooth, Infrared Data Association, HomeRF (SWAP); and WECA (Wi-Fi). Bluetooth is not widely available yet, and is not expected to replace the need for high-speed data networks between computers. The Data Association Infrared (IrDA) is a standard for computer devices to communicate using pulses of infrared light, similar to how remote controls operate. IrDA computer devices use infrared light, they depend on being in direct line of sight with each other. An IrDA-based network usually has the ability to transmit data at speeds of up to 4 megabits per second (Mbps). The HomeRF network that remains for radiofrequency, is based on a standard called Shared Wireless Access Protocol (SWAP), the enhanced wireless digital telecommunications (DECT) standard and the IEEE 802.11 Ethernet-wireless specification for data. SWAP devices perform 50 jumps per second and transmit at 1 Mbps. In most cases, networks based on S AP are point-to-point. The Alliance for Compatibility with Wireless Ethernet (WECA) is essentially compatible with a variation of the IEEE 802.11 specification known as IEEE 802.11b. This specification focuses on the transmission of direct sequence dispersion spectrum (DSSS) due to the greater range of data it can achieve. According to 802.11b, the devices communicate at a speed of 11 Mbps whenever possible. There are many diagnostic tools that can be used with an expanded wireless network that can provide technicians with feedback and performance data so that the network can be optimized between the various nodes of the network. In cellular networks, a method to gather data from the network, is to equip cars with diagnostic equipment and manage them around the area of cellular coverage and record the connectivity with cellular base stations. However, this method is expensive, time-consuming and often can not obtain data from the cell's total coverage area. In addition, existing wireless telecommunication devices include diagnostic tools resident on your computer platform, which are usually included at the time of manufacture. Manufacturing has access to the diagnostic tools through a serial port or other wired connection and evaluates the operation parameters of the wireless device, and the manufacturing will adjust appropriately to the hardware or software parameters of the device, to produce optimal performance. These diagnostic tools are normally inaccessible remotely without a serial port connection. Accordingly, it may be desirable to provide a system and method that allows access to the diagnostic interface residing in the wireless apparatus that is not remotely accessible, thereby providing remote access to data and diagnostic tools. The system and method can be implemented within the existing software that resides in the wireless apparatus and without causing the interruption of the existing data communication that occurs through the wireless network. In addition, said system must have the ability to have the advantage of manipulating the commands that are still available in the chipset of the wireless device. Therefore, the purpose of said system and method for providing a remotely accessible diagnostic interface is to which the present invention is primarily directed.
Summary of the Invention The present invention is a system, method and program for accessing a remote diagnostic interface in a wireless device that is in a wireless network that has at least one data communication between computer devices selectively connected to it. , such as cellular communication devices that are in a cellular telecommunication network. The system uses particularly diagnostic interfaces existing in the wireless apparatus to obtain status data, such as performance parameters of the apparatus and / or other network information, and can use commands so that the diagnostic tools alternate the operations of the apparatus. In the system, a wireless network with at least the communication of data from computer devices selectively connected to it, has a plurality of wireless devices located remotely from each other, and each being in selective communication with other wireless devices. computer through the wireless network. Each computer apparatus includes a computing platform, which may have an end user thereof, and the computing platform also includes a resident diagnostic tool to access at least the state data that may include any state data of the computer. apparatus of the operating parameters of the wireless device or network status data, or both, and the resident diagnostic interface is selectively accessible to other computer devices through the wireless network. Therefore, other computer devices can access the diagnostic interface and obtain at least data from it, and alternatively, they can send commands to the diagnostic interface and alter the functionality of the wireless device and / or wireless network. The method for interacting remotely with a diagnostic interface of a wireless device through a wireless network, includes the steps of establishing the wireless network, with at least one of the computer devices having a wireless device located including a platform of computation. The wireless apparatus includes a resident diagnostic interface through which at least status data (either of the device, network or both) are accessible, and where the method includes the step of accessing the diagnostic interface of the wireless device from another computer device through the wireless network, and subsequently collect at least the status data of the wireless device through the diagnostic interface of the wireless device. The method may include the step of transmitting commands to the diagnostic interface of the wireless apparatus, to manipulate the operating parameters of the apparatus. Accordingly, it is an object of the system and method of the present invention to provide remote access to the resident diagnostic interface of a wireless device to access the data and tools of the apparatus. The system and method therefore provide meaningful and valuable data of the state of the wireless apparatus and the state of the network that detail the operating parameters for the other apparatuses that are in the network. In addition, through the commands for the diagnostic interface and the manipulation of the diagnostic tools of wireless devices, the functionality and network of the wireless device can be altered, which helps in functions such as problem solving and optimization of network. The system and method therefore provides an advantage in that the remote wireless devices that are in the network, such as the cellular telecommunication network, can have their basic operating data accessed without compromising the functionality of the network, or without having to use external monitoring equipment or provide new equipment in the wireless device. In one embodiment, access to the diagnostic interface can be created with a simple software extension within the operating system of the apparatus that allows direct access to the chip group's diagnostic interface. As an alternative, an application (or software agent) can be downloaded or manufactured in wireless devices, to provide access to a new or existing diagnostic interface, and can cause data to be transmitted from the interface to another computing device in the wireless network. Other objects, advantages and features of the present invention will be appreciated after review of what will be set forth below in the sections of Brief Description of the Figures, Detailed Description of the Invention and Claims.
BRIEF DESCRIPTION OF THE DRAWINGS Figure 1 is a diagram representative of a modality of a wireless network with a partial LAN, which has various computer devices that communicate with each other through the network. Figure 2 is a block diagram of the hardware components of the system represented in a cellular wireless network that provides communication between different wireless devices, such as cell phones and computer devices. Figure 3 is a flow chart illustrating a mode of the execution process in a state data collection server of the wireless device with wireless devices through the network, and the collection of status data from the interfaces of the wireless device. Resident diagnosis of wireless devices. Figure 4 is a flow diagram illustrating the execution process in a wireless apparatus that receives a software agent that has access to the resident diagnostic interface and which causes the status data to be transmitted to the server of Figure 3 Figure 5 is a diagram of the interaction architecture between the devices on the conveyor side and the diagnostic interface residing in the wireless device.
Detailed Description of the Invention With reference to the figures in which similar numbers represent similar elements throughout them, Figure 1 illustrates a wireless network 10 having a plurality of computer devices 12, 18, 20 and 22 in a wireless network area 28. The network area 14 is connected through an interface 26 to a LAN-based network 30, preferably with at least one administration server and / or data collection status of the wireless device 16, in In this mode, the server 16 can selectively download applications or software agents to the wireless devices 12, 18, 20, 22 through the wireless interface 26, so that the wireless device can supply the status data back to the wireless device. server 16, as will be described in more detail below. Such computer apparatus may include wireless devices, such as the cellular phone 12, a personal digital assistant 18, a two-way text locator or even a separate computer platform 22 that has a wireless communication portal, and on the other hand. , you can have a wired connection 24 to a network or the Internet. Without limitation, wireless modems, PCMCIA cards, access terminals, personal computers, access terminals, phones without a screen or keyboard, or any combination or sub-combination thereof. The use of cellular telecommunication paths has increased, because wireless devices, such as cell phone 12, are being manufactured with increased computing capabilities and are becoming equivalent to personal computers and portable personal digital assistants ("PDAs") ), which communicate packets including voice and data through the wireless network. These "smart" cell phones have application programming interfaces installed ("APIs") in their local computing platform, which allows software developers to create software applications that operate on the cell phone, and control certain functionality of the device. Figure 2 is a block diagram that more fully illustrates the components of a wireless cellular network and the interrelation of the elements of the system of the present invention. The cellular wireless network is merely exemplary and may include any system by which remote modules, such as wireless devices 12, 18, 20, 22, communicate by air between them and / or between the components of a wireless network 14 , including, without limitation, carriers and / or servers of the wireless network. The system 10 can use the diagnostic interface of the existing wireless device and any resident tools that are manufactured with the apparatus, such as data throughput, signal strength, ASIC diagnostics, graphics display, dropped call statistics, access probe statistics, RX sensitivity, transmission power and other hardware and software diagnostic tools residing in the wireless device common in art. The data found in the diagnostic interface are indicative of the performance of the wireless device, and some of the data may be indicative of the state of the network and service and are traditionally not available as readings or data writes from a computer's computing platform. wireless device 50 (figure 2). In one embodiment, the wireless apparatus 12, 18, 20, 22 of the system 10 provides a software station on the computing platform 50 of the wireless apparatus, so that program calls can be made to the resident diagnostic interface, and any individual diagnostic tools, from a layer resident in the wireless device, which can be as rudimentary as AS1C or a microcode of the processor or as advanced as an OS layer of the wireless device as shown in Figure 5. Through the use of the software interface extension of the diagnostic interface, a remote server 16 at least reads the status data thereof, and in some cases, writes commands to the interface and alters the operation of the wireless device 12, 18, 20, 2 2 . Accordingly, access to the diagnostic interface of the remote device allows optimization of the network, interaction with the client, monitoring of the remote wireless device, preparation of tests and certification of the device and collection of specific user information of a wireless device. . In the LAN 30, the server 16 may be in communication with a separate storage 32 for the collected data of the remote wireless devices 12, 18, 20, 22, such as device status data. The server 16 and its corresponding PC or data access, can provide a quick view of the wireless device status data collected from the wireless devices in any form such as tables, maps, graphics views, plain text or any other display, as those known to those skilled in the art. The server 16 (or plurality of servers) can send software agents or applications to the wireless devices 12, 18, 20, 22 in the area of the wireless network 28 so that the wireless devices return data from their resident diagnostic interface such as system performance data, and user ID, geographic position, Network ID, System ID, Model ID, resident software and the like. The wireless devices 12, 18, 20, 22, subsequently transmit the required status data to the server 16, or other computing devices in the network, where the data can be used for purposes such as network optimization, even if they want in real time, or in near real time, diagnoses of the device, data regarding the use of the end user's device. In addition, there may be a separate data management server 34 resident, which works with respect to providing data in usable formats to parts and / or separate layers of control in the data flow between wireless devices 12, 18, 20, 22 and the server 16 or data storage 32. The data collection server of the state of the wireless apparatus 16 and the state of the wireless apparatus and, in this mode, a network optimization database 32, and the administration server of the wireless device. data 34, will be present in the cellular data network with any other components that need to provide cellular communication services. The server 16 and / or the data management server 34 communicates with a transport network through a data manager 40, through a data link, such as the Internet, a LAN, WAN or other secure network. The transport network controls the messages (generally data packets) sent to a messaging service controller ("MSC") 42. The transport network communicates with the MSC 42 through a network, the Internet, and / or POTS ("Ordinary Plan Telephony System"). Normally, the network or Internet connection between the transport network and the MSC 42 transfers data, and the POTS transfers voice information. The MSC 42 is connected to multiple base stations ("BTS") 44. In a manner similar to the conveyor network, the MSC 42, normally connects to the BTS 44 through both the network and / or the Internet for the transfer of data and POTS for voice information. The BTS 44 transmits messages wirelessly to wireless devices at the end, such as cell phone 12, by short messaging service ("SMS") or other air methods known in the art. Each wireless device, such as the cellular telephone 12, has a computing platform 50 that can receive and execute software applications and display data transmitted from the application download server 16 or other servers of the network 34. The computing platform 50 also it includes an application-specific integrated circuit ("ASIC") 52, or another group of chips, processor, microprocessor, logic circuit or other data processing apparatus. The ASIC 52 is installed at the time of manufacture of the wireless device and is normally not scalable. The ASIC 52 or another processor executes the application programming interface layer ("API") 54 which interfaces with any program resident in the memory 56 of the wireless device. The memory can be comprised of memory only read or random access (RAM and ROM), EPROM, EEPROM, flash cards or any common memory for computing platforms. The computing platform 50 also includes a normal database that can keep the software applications, files or data not actively used in the memory 56, such as the software applications or the data downloaded from the server 16. The base of Local data 58 is usually comprised of one or more flash memory cells, although it can be any secondary or tertiary storage apparatus known in the art, such as a magnetic medium EPROM, EEPRO, optical medium, tape, flexible or hard disk. The local database 58 may finally maintain a resident copy of an application or network optimization agent, as further described in the present invention. In one embodiment, the diagnostic interface of the wireless device can be accessed through a class of software commands in the wireless device 12, 18, 20, 22. A software class extension can communicate with the diagnostic tools of the wireless device. phone, which allows both reading and command data. This class can send commands, including the registrar for log messages and event notifications, or the name of the applications that invoke it. The object of this class can subsequently send the responses of the diagnostic tool units to the applications and finally through the network. You can send notifications of connection and disconnection of external interfaces (outside the wireless device) to applications, as long as they are registered to notify the administrator of the device. Each resident application of the wireless device can create a case of this new kind of software to communicate independently with the diagnostic tools. These internal connections, for example, between applications and diagnostic tools, operate independently and can also operate simultaneously with an external interface, although the external interface also has the option of monitoring the internal interface. Therefore, in one embodiment, the system 10 can promote that at least one network optimization application is resident, at least temporarily on the computing platform 50 of each wireless device 12, 18, 20, 22 which causes the wireless apparatus to selectively transmit status data of the wireless device of said state of the apparatus and / or wireless network to another computer device that is in the wireless network. Alternatively, the network optimization application can be placed on the platform 50, at the time of manufacture or initial programming, or the wireless device 12, 18, 20, 22 can "extract" the application from another wireless device. computation that is in the network, such as the server, either with a request from the end user or automatically. The status data may include, but is not limited to, data from diagnostic tools as well as other components of the apparatus, such as signal strength, Ec / Io, Latitude-Longitude or other geographic data, Time, FER, SEE , RSSI, PN, System ID, Network ID, Model ID and can capture the wireless device status data 12, 18, 20, 22, such as inactivity, data or voice call, latency or inoperation, which is generated from the operation of the wireless device. In addition, the status data of the wireless apparatus may allow the resolution of specific problems of an apparatus within the wireless network 14, based on the collected status data. The network optimization application or agent can be stored permanently in the local database 58 of the computing platform of the wireless device 50, or they can only be kept temporarily in the memory 56 thereof for a while (or execution time-n) to transmit the network status data. In one embodiment, the network optimization application transmits the status data of the wireless apparatus of said wireless apparatus 12, 18, 20, 22 to a server 16 through the wireless network 14, when required. As an alternative, the network status data is transmitted through an open communication connection from the wireless device 12, 18, 20, 22 to the wireless network 14 and therefore, "on the platform" through a connection open such as a voice or data call on the cellular telephone 12. In a cellular network configuration, such as that shown in Figure 2, the wireless device status data may be transmitted to the server 12 through a service of short messages. The specific process of the program to run on the server 16, to optimize the wireless network 14 through the use of the diagnostic interface residing in the wireless device, is shown in the flow diagram of Figure 3. As shown in step 66, the process for sending a data access agent to the wireless device begins, and as shown in decision 68, a determination is made as to whether the end user's permission is required to have the application therein. In another modality, a simple notification of the end user, may be all that is needed to allow pushing the application. If the end user's permission is required in decision 68, then a request is sent to send the data access application (agent) to the wireless device 12, 18, 20, 22, as shown in step 70. otherwise, if end-user permission is not required in decision 68, then the agent is pushed to the wireless device, as shown in step 74. Returning to step 70, once server 16 makes a determination of whether an approval has been received to transmit the agent by the wireless device 12, 18, 20, 22 as shown in decision 72. If the approval has not been received in server 16, then the process ends. Otherwise, if approval has been received on server 16 in decision 72, then the data access agent is transmitted to the wireless device 12, 18, 20, 22, as shown in step 74, and subsequently the wireless apparatus 12, 18, 20, 22 is promoted to transmit status data to the server 16, as shown in step 76. The promotion can be for any data of active state, or any data stored in the wireless device 12, 18, 20, 22 or both. A determination is made as to whether status data has been received on server 16, as shown in decision 78, if no status data has been received, then an error is returned to the calling process, as shown in FIG. Step 80, and finish the process. Otherwise, if the status data has been received on the server 16 in decision 78, then the wireless network 14 is optimized with the status data collected from the wireless apparatus, as shown in step 82. The optimization can occur on the specific server 16, which collects the status data of the wireless device, or alternatively, optimization may occur on another computer apparatus, such as the data management server 34, or another wireless device such as the personal computer 22 which is in the wireless network 14. As presented in the present invention, the server 16 also transmits back the optimization command data to the wireless device 12, 18, 20, 22, so that the wireless device can modifying its functionality in accordance with the optimal network by at least handling the diagnostic tools, as shown in step 84, notwithstanding that said step is preferable and not necessary for the operation of the system of the present invention. After transmission of the command data to the wireless apparatus in step 84, a determination is made as to whether the wireless apparatus has requisite agents for future transmission of status data, as shown in decision 86. If the wireless device 12, 18, 20, 22, has the network optimization application or agent suitable for transmitting the state data, then the process returns to step 76, and selectively promotes and drives the wireless apparatus to transmit state data when it is necessary. Otherwise, if the wireless device 12, 18, 20, 22 does not have the requisite application or agent, then the process returns to step 66 and attempts to load the specific application or agent into the wireless device 12, 18, 20, 22 with any required end-user permission. Figure 4 is a flow diagram illustrating the execution process on the computing platform 50 of a wireless device 12, 18, 20, 22 together with the execution process on the server 16 shown in the flow diagram of Figure 3. The wireless apparatus 12, 18, 20, 22 receives the push of the attempted agent, as shown in step 87, and subsequently makes a determination of whether the action of the end user is required for the attempt of push, as shown in decision 88. If end user interaction is not required, then the process goes to step 96 and downloads the pushed agent. Otherwise, if the action of the end user is required, the wireless device promotes (or notifies) the end user to download the application or optimization agent from the network, as shown in step 90. It should be noted that said promotion can occur from an application installed in the wireless device 12, 18, 20, 22, during manufacturing, and that promotes the end user thereof to download the permissions during the configuration of the device or at some other time previously defined. Subsequently, a determination is made as to whether the end user has accepted the download, as shown in decision 92. If not, server 16 is notified of the rejection by the end user to download the network optimization application or agent. , as shown in step 94 and the download process ends. On the contrary, if the end user has accepted the download in decision 92, then the network optimization application or agent is downloaded (and preferably downloaded at later times) as shown in step 96. A determination of if the status data has been requested, as shown in decision 98, wherein the request comes from server 16 in step 70 of figure 3. If the request has not been made, then the process returns to the decision 98, to enter a waiting state until the status data is requested. Otherwise, if the status data has been required in the decision 98, then the active state data can be collected from the resident diagnostic interface, as shown in step 100, and the status data is transmitted to the request server 16 or other computer apparatus in the wireless network 14 as shown in step 102. In step 102, if the system 100 is represented as to store the state data, said stored state data may be collected and directed at the same time. Subsequently, a determination is made as to whether the network optimization command data has been sent from the server 16, as shown in decision 104. Said step corresponds to the command data transmission step 84 of the server 16 of Figure 3, and is the only mode that can optimize the network through the modification of the wireless device. If command data has been received in decision 104, then the performance of the wireless device 12, 18, 20, 22 is modified based on the received command data, by manipulating at least the apparatus through the diagnostic interface for altering the performance or operation of the wireless apparatus, as shown in step 106. If command data is not received in decision 104, or after modification of the wireless device in step 106, the process returns to determine whether the state data have been required in decision 98. If the data access agent or application is only active temporarily, then the process will finish after step 106, and will only resume when the data access application is downloaded again , for example, go back to step 90. Figure 5 is an architecture diagram of the interaction between the side devices of the conveyor and the diagnostic interface that resides e in the wireless apparatus 12, 18, 20, 22. On the side of the wireless apparatus 12, 18, 20, 22, the resident applications 110 include a diagnostic interface application 112 that allows remote access of the diagnostic interface. of the system operating the chip group (OS) 120. In this mode, the OS 114 Appliance includes an application interface extension (API) to interface with the resident diagnostic interface 118 of the OS of chip group 120. therefore, the wireless device 12, 18, 20, 22 can access the application download server 122 or other service-providing apparatus on the carrier side, and also transmit data to the carrier side, either with the application or downloaded service, or independently of this. Although the diagnostic interface 118 is accessed through a software application extension in this mode, the interface can be constructed alternatively in hardware or firmware, or combinations thereof with software. The importance of the interface is that the resident diagnostic interface 118, which is usually only accessible through a hardware connection during manufacturing or services, is remotely accessible so that the transporter or another entity in the network can access it. the data and / or diagnostic commands through the network, without a hardware connection. The data generated from the diagnostic interface 118 of the wireless device 12, 18, 20, 22, can be subsequently loaded from the wireless device through a standard HTTP, as shown in block 124, or other data transfer or FTP protocols can be used. The data of the apparatus is subsequently gathered in a data server 126 and can be stored there or other processes can be executed, such as by the subsequent processor 130, which can include canonization, normalization, data mining or other processes. Other business or retail systems shown in block 128 may access the gathered data, preferably in a monitored form, such as through a user manager 132, to maintain the security and / or integrity of server data. data 126. Other computer devices, both storage and processing, can be located on the conveyor side, and therefore, the architecture of the conveyor is easily scalable. The system of the present invention therefore provides a method for interacting remotely with a diagnostic interface 118 of a wireless device 12, 18, 20, 22 through a wireless network 14 comprising the steps of establishing a network wireless 14 having at least one data communication between computer devices selectively connected to it, at least one of the computer devices is a wireless device located remotely 12, 18, 20, 22 which includes a computing platform 50, which possibly has a final user thereof, and the wireless device 12, 18, 20, 22 includes a resident diagnostic interface 118 through which at least state data including the status of the parameters of the device is accessible. operation of the device status data and / or wireless network 14. Subsequently, the method may include the steps of accessing the diagnostic interface of the wireless device 118 from another computer apparatus, such as the server 16, through the wireless network 14, and gather at least state data from the wireless device 12, 18, 20, 22 through the diagnostic interface of the wireless apparatus 118. The The method may further include the steps of selectively transmitting status data from at least one wireless device 12, 18, 20, 22 to at least one other computer apparatus, such as server 16, through wireless network 14, and receive the status data transmitted in the at least one other computer device. The method may include the step of optimizing the wireless network 14, based on the received status data, and the step of transmitting the wireless status data may occur from the execution of an application resident on the computing platform 50 of the at least one wireless device accessing the diagnostic interface, such as the diagnostic interface application 112. The method may also include the steps of transmitting command data through the wireless network 14 to, at least one wireless device 12, 18, 20, 22, receive the command data in the diagnostic interface 118 of the at least one wireless device and modify the operation of the wireless device through manipulation of the operating parameters based on the received command data. In addition, the method may include the step of pushing or extracting an application that is located on the computing platform 50 of the at least one wireless device 12, 18, 20, 22, to provide access to one or more computer apparatus in the wireless network 14 to the diagnostic interface 118 of said wireless apparatus, such as pushing the diagnostic interface application 112 into the cellular telephone 12. In one embodiment, the system can be implemented only in the wireless device 12, 18, 20, 22 that provides remote access to its resident diagnostic interface. The wireless device may have at least one resident application or agent (either permanent or temporarily) on the computing platform 50 thereof., which originates the collection of status data from the resident diagnostic tools, such as the diagnostic interface application 112, which can effect the selective transmission of the wireless device status data to another computer apparatus (such as the server 16) in the wireless network 14. If the wireless device 12, 18, 20, 22 is in the described manner, the status and / or data data of the network of the wireless device is transmitted through an open communication connection. from the wireless device 12, 18, 20, 22 to the wireless network 14, such as an open voice or data call. If the wireless device is a cellular telephone 12 and the wireless network is a cellular telecommunication network, as shown in Figure 2, the network status data may be transmitted through the short message service or other communication methods. Wireless By virtue of the method that can be executed in the computing platforms of a wireless device 12, 18, 20, 22 and a server 16, the method includes a program that resides in a computer-readable medium in which the program directs an apparatus for computer 12, 18, 20, 22 having a platform of the apparatus 50 to carry out the steps of the method. Said program can be executed in any single computing platform, or it can be threaded in multiple way between different computing platforms, in addition, the method can be implemented by means of a program that directs a computing device, such as the server 16 to carry out the steps of optimizing the network through the collection and processing of status data from the wireless devices 12, 18, 20, 22. The computer-readable medium may be the memory 56 of the computing platform 50 of the cellular telephone 12, or another wireless device 18, 20, 22, or may be in a local database, such as the local database 58 of the platform of the apparatus 50. In addition, the computer-readable medium may be in a secondary storage medium. which can be loaded onto a computing platform of the wireless apparatus, such as a magnetic disk or tape, optical disk, hard disk, flash memory or other known storage medium. n the technique. Within the context of Figures 3 and 4, the method of the present invention can be implemented, for example, by operating part (s) of the wireless network 14 and / or LAN 30 to execute a sequence of machine-readable instructions. such as the platform of the apparatus 50 and the server 16. The instructions may reside in various types of media containing the signal, or primary, secondary or tertiary means of data storage. The medium may comprise, for example, RAM (not shown) accessible through, or residing within, the components of the wireless network 14 or the LAN 30. If contained in the RAM, a diskette or other storage medium. secondary, the instructions may be stored in a variety of machine-readable data storage media, such as DASD storage (eg, a conventional "hard disk" or a RAID array), magnetic tape, electronic read-only memory (e.g. , ROM, EPROM, EEPROM), flash memory cards and an optical storage device (eg, CD-ROM, WORM, DVD, digital optical tape), paper "punching" cards or other suitable data storage media that includes a means of digital and analogue transmission. Although the foregoing description shows illustrative embodiments of the present invention, it should be noted that various changes and modifications may be made to the present invention, without departing from the scope thereof, as defined by the appended claims. Furthermore, although the elements of the present invention can be described and claimed in the singular, the plural is also contemplated unless the limitation to the singular is expressed explicitly.

Claims (38)

  1. Novelty of the Invention Having described the present invention, it is considered as a novelty and, therefore, property is claimed as contained in the following: REI INDICATIONS 1.- A system for remote interaction with a resident diagnostic interface of a wireless device , wherein the system comprises: a wireless network that has at least one data communication from the computer devices selectively connected to it; and a plurality of wireless devices located remotely from each other, and each being in selective communication with other computer devices through the wireless network, each wireless device including a computing platform that includes a resident diagnostic interface to access the wireless device. less state data that are comprised of device status data for the operating parameters of the wireless device, or network status data, or both device status data and network status data, and where the interface Resident diagnostics is selectively accessible through other computer devices through the wireless network. 2. - The system according to claim 1, characterized in that the resident diagnostic interface of each wireless device also allows manipulation of the operating parameters of said wireless device. 3. The system according to claim 2, characterized in that the at least one network optimization application resides in the computing platform of each wireless device that selectively accesses the status data, and causes the device to wireless transmit selectively the status data to another computing device that is in the wireless network. 4. - The system according to claim 1, characterized in that an application residing in the wireless devices originates the transmission of status data from the diagnostic interface of said wireless device to another computer device through the wireless network . 5. - The system according to claim 1, characterized in that the status data is transmitted through an open communication connection from the wireless device to the wireless network. 6. - The system according to claim 1, characterized in that the wireless device is a cellular telephone and the wireless network is a cellular telecommunication network. 7. - The system according to claim 1, characterized in that an application is pushed that provides access to the diagnostic interface, through the wireless network, to the computer platform of the wireless device. 8. - The system according to claim 1, characterized in that the wireless device selectively extracts an application that provides access to the diagnostic interface from another device through the wireless network on the computing platform of the wireless device. 9. - The system according to claim 2, characterized in that a server in the wireless network gathers state data of the plurality of wireless devices. 10. The system according to claim 9, characterized in that the server transmits commands to the diagnostic interface of at least one wireless device to manipulate the operating parameters of the wireless device and thus optimize the wireless network. 11. - The system according to claim 1, characterized in that the state data are stored in the wireless device and are selectively transmitted to another computer device through the wireless network. 12. The system in accordance with the claim? , characterized in that the wireless apparatus includes a final user thereof, and the end user is notified of the application being pushed therein. 13. A system for interacting remotely with diagnostic interface means residing in a wireless apparatus, wherein the system comprises: a network means for providing a wireless network that communicates at least data and has one or more computer devices in communication between them; a plurality of wireless communication means for communicating at least data to other computer devices through the wireless network; and a diagnostic interface means that resides in a wireless communication medium and to provide access to at least the operating parameters of the wireless communication medium and state data of the network medium, wherein the diagnostic means is accessible through the one or more computer devices through the wireless network. 14. A method for interacting remotely with a diagnostic interface of a wireless device through a wireless network, wherein the method comprises the steps of: communication between the computing devices selectively connected through a wireless network which has at least the communication of data therebetween, wherein at least one of the computer apparatus is a wireless device located remotely that includes a computing platform that includes a resident diagnostic interface through which access at least the state data comprised of at least the device status data of the operating parameters of the wireless device, or the network status data, or both device status data and network status data; access the diagnostic interface of the wireless device from another computer device through the wireless network; and collecting the status data through the diagnostic interface of the wireless device. The method according to claim 14, characterized in that it further comprises the steps of: selectively transmitting status data from at least one wireless device to at least one other computer apparatus in the wireless network; and receiving the status data transmitted on at least one other computer device. 16. The method according to claim 15, characterized in that it further comprises the step of optimizing the wireless network based on the received status data. The method according to claim 15, characterized in that the step of transmitting state data occurs from the execution of an application that resides on a computing platform of at least one wireless device that accesses the diagnostic interface . The method according to claim 14, characterized in that the state data transmission step of the at least one wireless device is transmitting the status data to a server through the wireless network. The method according to claim 14, characterized in that it further comprises the steps of: transmitting command data through the wireless network to, at least one wireless device; receiving the command data found in the diagnostic interface of the at least one wireless device; and modifying the operation of the wireless apparatus through the manipulation of the operation parameters based on the received command data. The method according to claim 14, characterized in that it further comprises the step of pushing an application on the computing platform of the at least one wireless device, to provide access of one or more computer devices in the wireless network, to the Diagnostic interface of the wireless device. The method according to claim 14, characterized in that it also comprises the step of extracting an application that gives access to the diagnostic interface of another device through the wireless network in the computing platform of the wireless device.22. The method according to claim 14, characterized in that it further comprises the step of storing status data in the wireless apparatus before selectively transmitting the stored state data to another computer apparatus through the wireless network. The method according to claim 20, characterized in that the wireless apparatus includes a final user thereof, and because it also comprises the step of notifying the end user that the application is being pushed therein. 24. A method for interacting remotely with a diagnostic interface of a wireless device through a wireless network, wherein the method comprises the steps of: a step for communication through a wireless network between the connected computer devices selectively thereto, wherein at least one of the computer apparatus is a wireless device located remotely that includes a computing platform that includes a resident diagnostic interface through which at least the state data comprised of the status data of the operating parameters of the wireless device, or to the status data of the network, or both to the status data of the apparatus and to the status data of the network; a step to access the diagnostic interface of the wireless device from another computer device through the wireless network; a step to gather at least state data of the wireless device through the diagnostic interface of the wireless device. 25. A wireless device in selective communication with other computer devices over a wireless network, wherein the wireless apparatus includes a computing platform that includes a diagnostic interface that resides on the computing platform to access at least the data of state including the status data of the operating parameters of the wireless device, or to the status data of the network, or both to the status data of the device and to the status data of the network, and a diagnostic interface selectively accessible to other computer devices through the wireless network. 26. The wireless apparatus according to claim 25, characterized in that it further comprises a data access application resident in the computing platform of the wireless devices, originating the application of data access, the selective transmission of the state data of said wireless apparatus from the diagnostic interface to another computer apparatus in the wireless network. 27. The wireless apparatus according to claim 25, characterized in that the status data is transmitted through an open communication connection from the wireless device to the wireless network. The wireless apparatus according to claim 25, characterized in that the wireless device is a cellular communication device and the wireless network is a cellular telecommunication network. 29. The wireless apparatus according to claim 26, characterized in that the wireless apparatus selectively charges a data access application that pushes the computing platform of the wireless device through the wireless network. 30. The wireless apparatus according to claim 25, characterized in that the diagnostic interface allows manipulation of the operating parameters of the wireless apparatus, and the wireless apparatus selectively receives command data in the diagnostic interface from another wireless device. computer through the wireless network, and manipulates the operating parameters of the wireless device to modify the operation of the wireless device. The wireless apparatus according to claim 25, characterized in that the wireless apparatus selectively extracts a data access application through the wireless network to the computing platform of the wireless apparatus. 32. On a computer-readable medium, a program that when executed runs a computer device in a wireless network that has at least data communication between the wireless communication devices selectively connected to it, at least one of the wireless communication devices is a wireless device remotely located which includes a computing platform having a diagnostically accessible interface remotely for the computer apparatus, and providing the interface at least state data comprised of the status data of the operating parameters of the wireless apparatus, or the status data of the network, or both the status data of the device and the status data of the network, to carry out the steps of: selectively receiving status data from the diagnostic interface of one or more wireless communication devices; and store the received status data. 33. The program according to claim 32, characterized in that it further directs the computer apparatus to carry out the step of pushing a data access application to one or more wireless communication devices, to provide access to the diagnostic interface of the wireless device located remotely. 34. The program according to claim 32, characterized in that the diagnostic interface allows manipulation of the operating parameters of the wireless communication device, and because it additionally directs the computing apparatus to carry out the step of transmitting commands. to each diagnostic interface of one or more wireless communication apparatuses to thereby modify the operation of the wireless communication apparatus. 35. In a computer-readable medium, a program which, when run, directs a wireless computer apparatus in a wireless network that has at least data communication between the computer devices selectively connected to it, wherein the wireless device includes a computing platform and has a diagnostic interface that provides access to at least the state data comprised of the status data of the operating parameters of the wireless apparatus, or network status data, or both, to carry the steps of: creating a remote interface for the diagnostic interface of the wireless device, where the remote interface is accessible by computer devices through the wireless network; and selectively providing access to other computer devices through the wireless network, to the diagnostic interface of the wireless device through the remote interface. 36. The program according to claim 35, characterized in that it additionally directs the computer to carry out the step of selectively transmitting the status data of the diagnostic interface of the wireless device, through the remote interface, and at least to another computer device in the wireless network. 37. The program according to claim 36, characterized in that it further directs the wireless device to carry out the step of opening a communication connection of at least one wireless device to the wireless network, and wherein the data transmission step The status data transmits the status data through the open communication connection. 38. The program according to claim 35, characterized in that the diagnostic interface allows manipulation of the operating parameters of the wireless device, and because it additionally directs the wireless device to carry out the steps of: receiving command data through from the remote interface and in the diagnostic interface, from another computer device through the wireless network; modify the operation of the wireless device through the manipulation of the operation parameters based on the received command data. R E S U M E N A system (10), method and program for interacting remotely with a diagnostic interface (26) in wireless computer devices (12, 18, 20 and 22). The wireless apparatus (12, 18, 20 and 22) provides an accessible diagnostic interface (269) that allows to read and / or write the data of the diagnostic tools that reside in the apparatus. Through the use of the interaction, the status data of the wireless device and the status data of the network can be collected and used, and if presented in this way, the diagnostic tools that reside in the wireless devices (12, 18, 20 and 22) can be manipulated to alter the operation of the wireless device.
MXPA04012321A 2002-07-01 2003-07-01 Remote interaction with a wireless device resident diagnostic interface across a wireless network. MXPA04012321A (en)

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US10/187,760 US7263351B2 (en) 2002-07-01 2002-07-01 Wireless network optimization through remote device data
US10/413,702 US7324815B2 (en) 2002-07-01 2003-04-15 Remote interaction with a wireless device resident diagnostic interface across a wireless network
PCT/US2003/020920 WO2004004381A1 (en) 2002-07-01 2003-07-01 Remote interaction with a wireless device resident diagnostic interface across a wireless network

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