KR930015477A - Telephone exchange control device and control method - Google Patents

Abstract

The exchange control apparatus and control method of the telephone according to the present invention recognizes the required receiver by calling with the sender when a ringing tone of the telephone is received, and checks the presence or absence of the recognized receiver, and requests the sender if there is no receiver. After notifying that there is no hook, it hooks on and, if there is a receiver, calls the receiver to make a call. Conventionally, when there are several people in one place, when a call arrives, it is a lot of trouble for other people besides the receiver when one of the people picks up the handset to answer the call and changes the required callee. The present invention saves the response message in advance so that the telephone operator has a problem in performing the work, and has a telephone operator, and when the telephone is called, the telephone operator switches the required recipient after the call. Receives a call, outputs a response message, recognizes the receiver requesting the call with the sender's tone, and if there is no recognized receiver, outputs a response message indicating that there is no receiver and hooks it on. , If there is a receiver, print a response message to change the receiver, and call the requesting receiver. By having several people in one place, you have no impact on people other than the recipient, which improves your work efficiency and reduces labor costs by eliminating the need for a telephone operator.

Description

Telephone exchange control device and control method

As this is a public information case, the full text was not included.

1 is a block diagram showing an exchange control apparatus of the present invention, Figure 2 is a signal flow diagram showing a control method of the present invention.

Claims (2)

A receiver 1 for receiving a ringing tone and a voice signal of the sender, a transmitter 2 for transmitting various response messages to the sender, and an analog / digital converter for converting the received signal of the receiver 1 into a digital signal (3), the incoming call control microcomputer 4 for controlling incoming calls according to the output signal of the analog-to-digital converter 3, and the incoming reply message are stored in advance, and according to the control of the incoming call control memory 4; A call response message memory 5 which is output to the transmitter 2 and a call response message memory which is stored in advance and outputted to the transmitter 2 under the control of the call reception memory 4, 6) and a voice recognition encoding integrated device 7 for encoding and outputting a voice signal outputted from the analog / digital converter 3, and the output signal of the voice recognition encoding integrated device 7 according to the output signal. A data memory 8 for outputting stored data, an intrinsic presence control micom 9 for judging and controlling the presence or absence of a receiver by comparing the output signal of the data memory 8 with the output signal of the presence / absence input unit 10; The analog / digital converter 3 is stored in advance and stored in the presence message, and is connected in parallel with the presence message message memory 11 and the hook switch 12 which are outputted according to the control of the presence control micom 9. The analog switch 13 connected to the output signal of the receiver and the hook-off and hook-on state while being opened under the control of the incoming call control microcomputer 4 and the presence / absence control microcomputer 9 and the voice signal for calling are stored in advance. And a calling voice memory (14) for outputting to the speaker (15) under the control of the microcomputer (9) for intrinsic presence control. A first step of hooking off when a ring tone is input and transmitting an incoming response message; and a second step of hooking on a call and stopping the call when there is no response from the sender for the incoming response message; Send a call response message when there is a sender's response and analyze the sender's response to determine the required receiver, and to send a message indicating that there is no receiver when there is no requesting receiver and hook on to stop the call. And a fifth process of transmitting a message for changing if there is a requesting receiver and a fifth process of calling a requesting receiver and making a call. ※ Note: The disclosure is based on the initial application.