KR910021081A - Automated Response System - Google Patents

Automated Response System Download PDF

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Publication number
KR910021081A
KR910021081A KR1019900006449A KR900006449A KR910021081A KR 910021081 A KR910021081 A KR 910021081A KR 1019900006449 A KR1019900006449 A KR 1019900006449A KR 900006449 A KR900006449 A KR 900006449A KR 910021081 A KR910021081 A KR 910021081A
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KR
South Korea
Prior art keywords
unit
input
telephone network
signal
output
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KR1019900006449A
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Korean (ko)
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윤건식
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윤건식
코코인한국컴퓨터산업 주식회사
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Priority to KR1019900006449A priority Critical patent/KR910021081A/en
Publication of KR910021081A publication Critical patent/KR910021081A/en

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Abstract

내용 없음No content

Description

자동응답시스템Automated Response System

본 내용은 요부공개 건이므로 전문내용을 수록하지 않았음Since this is an open matter, no full text was included.

제1도는 본 발명의 전체시스템구성 개략도.1 is a schematic diagram of the overall system configuration of the present invention.

제2도는 본 발명의 서비스채널 구성개략도.2 is a schematic diagram of a service channel configuration of the present invention.

제3도는 본 발명의 PSTN 공중전화망 제어부의 구체적인 내부기능블럭도.3 is a detailed internal functional block diagram of the PSTN public telephone network control unit of the present invention.

제4도는 본 발명의 오디오신호 제어부의 구체적인 내부기능블럭도.4 is a detailed internal functional block diagram of an audio signal controller of the present invention.

Claims (6)

통신 네트워크인 LAN 버스라인에 하드디스크에 구축된 호스트 데이타베이스수단과, 공중 전화망에 모뎀을 통해 접속된 데이타 수신부와, 콘솔에 모니터장치가 접속된 모니터링 시스템부와, 시스템 프린터부와, 다수의 공중전화망에, 접속된 서비스채널이 접속되어 이루어진 것을 특징으로 하는 자동응답시스템.A host database means constructed on a hard disk on a LAN bus line, which is a communication network, a data receiving unit connected via a modem to a public telephone network, a monitoring system unit connected to a monitor device by a console, a system printer unit, and a plurality of public An automatic answering system comprising a connected service channel connected to a telephone network. 제1항에 있어서, 상기 서비스채널은 가입자의 전화를 대기하고 서비스가 개시되면 상기 데이타베이스수단에 저장되어 있는 필요한 데이타를 음성으로 변환하여 서비스해 주도록 한 것을 특징으로 하는 자동응답 시스템.2. The automatic answering system according to claim 1, wherein the service channel waits for a telephone call of a subscriber and converts necessary data stored in the database means into voice when the service is started. 제1항 또는 제2항에 있어서, 상기 서비스채널은 PSTN 공중전화망 라인을 통해 입, 출력되는 제반신호를 처리하는 PSTN 공중전화망 제어부와, 상기 공중전화망 제어부의 신호와 외부장치에 입, 출력되는 오디오신호를 처리하는 오디오신호 제어부와, 마이크로 프로세서를 탑재하고 PC와 상호 통신제어 및 상기 전화망 제어와 오디오신호 제어 및 A/D, D/A 변환제어를 총괄 처리하는 중앙처리부와, 상기 중앙처리부와 상기 전화망 제어부 및 오디오신호 제어부와의 신호 교환시 해당신호를 변환시켜주는 A/D 또는 D/A 변환부로 이루어져 PC와 접속되도록 한 것을 특징으로 하는 자동응답시스템.According to claim 1 or 2, wherein the service channel is a PSTN public telephone network control unit for processing all the input and output signals through the PSTN public telephone network line, the signal input and output of the public telephone network control unit and the external device audio An audio signal controller which processes a signal, a central processor which is equipped with a microprocessor and collectively processes the mutual communication control with the PC, the telephone network control, the audio signal control, and the A / D and D / A conversion control, and the central processor and the An automatic answering system comprising an A / D or D / A converter for converting a corresponding signal when exchanging a signal with a telephone network controller and an audio signal controller. 제3항에 있어서, 상기 PSTN 공중전화망 제어부는 입력된 링신호를 검지하는 링신호 검지부와, 링신호를 시스템에 연결시켜주는 릴레이부와 공중전화망과 시스템 연결시 해당 서비스코드를 읽어내여 동작시키는 톤 읽기부와, 외부장치로 서비스 하고자 할때 동작되는 톤 발생부와, 외부로 서비스시 통화중 이면 이를 검지하여 일정시간 후 재시동되는 통화중 검지부와, 외부장치와 시스템연결시 상호 임피던스차를 맞추어주는 임피던스 정합부와, 혼신잡음을 제거시켜주는 필터부로 이루어진 것을 특징으로 하는 자동응답 시스템.4. The PSTN public telephone network control unit according to claim 3, wherein the PSTN public telephone network control unit reads and operates a service code when a ring signal detection unit detects an input ring signal, a relay unit connecting the ring signal to the system, and a service code when the system is connected to a public telephone network Readout unit, tone generating unit operated when you want to service with an external device, and if you are on a call to the outside service, detects it and restarts after a certain time, and detects the call and restarts after a certain period of time. An automatic response system comprising an impedance matching unit and a filter unit for removing interference noise. 제3항에 있어서, 상기 오디오신호 제어부는 오디오신호 샘플링 발생부와, 외부장치로부터 입력단을 통해 들어오는 신호를 연결하여 주는 입력릴레이부와, 이 입력신호를 A/D 변환시 입력레벨을 보정해주는 레벨 쉬프트와, 외부장치의 접속을 제어하는 인터페이스부와, 내부 처리된 오디오신호를 외부로 출력시 일정레벨 증폭해주는 오디오신호 증폭부와, 상기 증폭된 신호를 출력단을 통해 출력 연결을 시켜주는 출력릴레이부로 이루어진 것을 특징으로 하는 자동응답시스템.The audio signal control unit of claim 3, wherein the audio signal controller comprises: an audio signal sampling generator, an input relay unit for connecting a signal input from an external device through an input terminal, and a level shift for correcting the input level during A / D conversion of the input signal. And an interface unit for controlling the connection of an external device, an audio signal amplifier for amplifying a predetermined level when the internally processed audio signal is output to the outside, and an output relay unit for outputting the amplified signal through an output terminal. Automated response system, characterized in that. 제3항에 있어서, 상기 중앙처리부는 마이크로 프로세서와, 기억장치와, 상기 마이크로프로세서의 어드레스 버스에서 하위 어드레스를 래치하고 주변장치 인터페이스부를 선택하는 어드래스 래치부 및 디코더와, 상기 마이크로 프로세서와 PC와의 통신시 입, 출력을 제어하는 병렬 PC 입, 출력부와, 상기 PC 입력출력부를 선택하는 PC 입출력 선택부와 외부 주변장치접속을 프로그램하여 제어하는 주변장치 인터페이스부와, 상기 마이크로 프로세서와 PC와 통신시 플래그를 세팅시켜주는 플립플롭과, 상기 PC 통신시 어드래스버스와 데이타버스를 선택하기 위한 버퍼링부와, A/D 및 D/A 신호변환시 변환이 끝났음을 알리는 변환 플래그세팅부로 이루어진 것을 특징으로 하는 자동응답시스템.4. The microprocessor of claim 3, wherein the central processing unit comprises: a microprocessor, a storage unit, an address latch unit and a decoder for latching a lower address in the address bus of the microprocessor and selecting a peripheral interface unit; Parallel PC input / output unit for controlling input and output during communication, PC input / output selection unit for selecting the PC input output unit and peripheral interface unit for controlling and controlling external peripheral device connection, and communication with the microprocessor and PC A flip-flop for setting a time flag, a buffering part for selecting an address bus and a data bus for the PC communication, and a conversion flag setting part for notifying that conversion is completed when converting A / D and D / A signals Automatic answering system. ※ 참고사항 : 최초출원 내용에 의하여 공개하는 것임.※ Note: The disclosure is based on the initial application.
KR1019900006449A 1990-05-08 1990-05-08 Automated Response System KR910021081A (en)

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KR1019900006449A KR910021081A (en) 1990-05-08 1990-05-08 Automated Response System

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20000063648A (en) * 2000-07-27 2000-11-06 박순 Automatic voice response service network hosting & voice homepage service for voice user through PSTN(public switched telephone network)
KR100459552B1 (en) * 1996-12-30 2005-04-06 삼성전자주식회사 Apparatus and method for monitoring the status of calls serviced at private exchanges

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR100459552B1 (en) * 1996-12-30 2005-04-06 삼성전자주식회사 Apparatus and method for monitoring the status of calls serviced at private exchanges
KR20000063648A (en) * 2000-07-27 2000-11-06 박순 Automatic voice response service network hosting & voice homepage service for voice user through PSTN(public switched telephone network)

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