KR20240102108A - Delivery bowl collection system and method based on LBS position - Google Patents

Abstract

A delivery bowl collection system and method for an LBS location-based affiliated store are disclosed. The system connects to the food ordering service system linked to the GIS server through a food ordering app from the user terminal (PC, smartphone, tablet PC), and after ordering and paying for the food, a delivery agent is dispatched to deliver the ordered food to the customer's address. Delivery is made, and based on the consumer who ordered the food's request message to retrieve the bowl, the collection agent looks at LBS (Location Based Service)-based GIS directions, arrives at the delivery location at the address of the consumer who ordered the food, and takes a photo or video of the collected bowl. We provide a service that uploads and collects single-use/multi-use containers, and cleans and recycles the recovered multi-use containers after disposing of leftovers. The food order delivery service system provides information on the delivery agent of the delivery agency and information on the collection agent of the collection company, receives photos and videos of dishes used as single-use containers or multi-use containers, and performs image analysis using AI image processing. Through this, we classify stainless steel containers/plastic containers and determine whether the containers belong to the relevant affiliated stores (restaurants, cafeterias, etc.).
The delivery terminal uses a smartphone or tablet PC with a food ordering delivery app installed, and is used by employees of the delivery agency or collection agents of the collection company,
The food order delivery app of the delivery terminal displays the customer's address, mobile phone number, type of food ordered, quantity/unit price, and a GIS route map.
When a message requesting collection of dishes from the affiliated store is received from the customer terminal through the food order delivery service system, the collection agent arrives at the address according to LBS-based GIS directions and uploads a photo or video to the food order delivery service system. This completes the recovery process for dishes used as single-use containers or multi-use containers. Single-use containers or multi-use containers are washed and then recycled as multi-use containers at the affiliated stores (restaurants, etc.), or in the case of plastic containers, the plastic is recycled to a plastic recycling company. , food waste disposal companies handle the leftover food waste from single-use containers or multi-use containers.

Description

LBS location-based delivery bowl collection system and method {Delivery bowl collection system and method based on LBS position}

The present invention relates to an LBS location-based delivery bowl collection system. More specifically, the present invention relates to a food ordering service system linked to a GIS server through a food ordering app from a user terminal (PC, smartphone, tablet PC) to order food. After payment, a delivery agent rides a two-wheeled vehicle and delivers the ordered food to the consumer's address. Based on the consumer's request to retrieve the dishes, the collection agent reports GIS directions based on LBS (Location Based Service). We provide a service that arrives at the delivery location of the address of the consumer ordering the food in question, uploads a photo or video of the recovered bowl, collects the disposable/multi-use container, and cleans and recycles the recovered multi-use container after disposing of the remaining food.

Traditional food delivery ordering involves a consumer searching for a restaurant on the Internet or looking at a flyer and calling the restaurant's phone number to order and have the food they want delivered. However, recently, food ordering/payment and delivery can be done using a food ordering app on a smartphone. is developing.

Recently, small business restaurants, restaurants, pizza shops, food tech stores, franchise stores, and traditional restaurant stores have entered the online food ordering and delivery systems of platform operators such as Coupang Eats delivery agency, Baedal Minjok, and Baemin Riders, and consumers are using PCs. Alternatively, you can use the food ordering app on your smartphone/tablet PC to access the online food ordering and delivery system through a wired or wireless network, select a food menu, order food, make a reservation/payment, and then order and deliver the food. In addition, food reservations and food delivery services are provided for various gathering events/birthday parties/first birthday parties/housewarming events. After consumers order and pay for food, food is delivered to the address of the consumer who requested the order, and the restaurant is required to go through a series of processes to retrieve the dishes.

As prior art 1 related to this, “Method and device for recovering dishes based on point compensation” is registered in Patent Registration No. 10-2393802.

Figure 1 is a configuration diagram of a conventional point compensation-based bowl recovery system, and Figure 2 is a flowchart explaining a method for recovering dishes based on point compensation.

The dish collection system includes a customer terminal 100, a service server 200, and a collection terminal 300.

The service server 200 is used by the service provider to provide a service that lends dishes to a restaurant, and when the restaurant uses the dishes for food delivery, it retrieves the delivery dishes on behalf of the restaurant, cleans them, and then supplies them to the restaurant. It is a device that The service server 200 is preferably a server with computing performance greater than that of a workstation.

The customer terminal 100 is a terminal used by a customer who orders delivery food from a restaurant that rents dishes. The customer terminal 100 is a portable device that performs computing operations and can use a smartphone, tablet PC, phablet PC, or PDA.

The collection terminal 300 is a terminal used by a dish recovery agent to collect dishes when a customer who has ordered delivery food finishes eating and puts out dishes. Like the customer terminal 100, the collection terminal 300 is a portable device that performs computing operations and can use a smartphone, tablet PC, phablet PC, or PDA.

Referring to FIG. 2, the control module 230 of the service server 200 records the delivery time, collection time, and collection location whenever a food order occurs in response to each of the plurality of customer devices 100 in the storage module 220. Accumulate and store statistical recovery information including. Statistical recovery information is collected continuously. Accordingly, the control module 230 of the service server 200 maintains the statistics collection information in the storage module 220 in step S110. In this state, the control unit 170 of the customer terminal 100 generates a retrieval request message including retrieval information in step S120. Here, the retrieval information includes, according to the first embodiment, the retrieval time and retrieval location. Additionally, according to the second embodiment, the retrieval information includes a retrieval request image including the retrieval time and retrieval location.

The control unit 170 of the customer terminal 100 transmits a recovery request message including recovery information to the service server 200 through the communication unit 110 in step S130. The control module 230 of the service server 200 may receive the recovery request message through the communication module 210. Then, the control module 230 of the service server 200 extracts recovery information from the recovery request message in step S140 and stores the extracted recovery information in the storage module 220.

Then, the control module 230 of the service server 200 performs scheduling according to the retrieval time and retrieval location of the retrieval information in step S150 to select a retrieval terminal from a plurality of retrieval terminals to retrieve the corresponding dish. According to one embodiment, the control module 230 of the service server 200 may periodically receive the current location from a plurality of collection terminals 300. Among the plurality of recovery terminals 300, the recovery terminal 300 closest to the recovery location can be selected. According to another embodiment, the control module 230 groups the collection information having a collection time and a collection location within a predetermined range in the collection time and location of the recovery information received from the plurality of customer terminals 100, After creating a plurality of groups, each of the plurality of groups can be distributed and assigned to a plurality of collection terminals 300.

Then, the control module 230 of the service server 200 generates a recovery instruction message including recovery information in step S160. Among the plurality of customer devices 100, food has been ordered and delivered, and a preset time has elapsed, but there may be a customer who has not sent a collection request message. If dish collection is performed only for customers who sent a collection request message, there is the inconvenience of having to travel again to retrieve delivery bowls from these customers. It is desirable to perform dish collection scheduling for customers who have not sent a collection request message and for customers in close proximity. According to an additional embodiment of step S160, the control module 230 of the service server 200 retrieves statistical recall information stored in the storage module 220 and retrieves a plurality of customer devices that ordered food but did not transmit a recall request message. Compare the difference between the retrieval time and retrieval location of the statistical retrieval information corresponding to the retrieval time and retrieval location of the retrieval information received from the retrieval request message. Accordingly, statistical recovery information in which the difference between the recovery time and the recovery location is within a preset range is derived. Accordingly, according to another embodiment of step S160, the control module 230 of the service server 200 generates a recovery instruction message including statistical recovery information along with recovery information to the selected recovery terminal 300.

The control module 230 of the service server 200 transmits the generated recovery instruction message to the previously selected recovery terminal 300 in step S170. The dish collection agent at the collection terminal 300 can easily retrieve dishes through the collection information and optionally added statistical recovery information. In particular, in the case of the second embodiment, a recovery request image is included in addition to the recovery position, so the dish recovery agent can more intuitively recognize the position where the dish is placed.

After transmitting the recovery instruction message, the control module 230 of the service server 200 accumulates points in response to the customer terminal 100 as compensation for transmitting the recovery request message in step S180, and stores them in the storage module. Save it at (220). These points can be used not only at the restaurant where the food was ordered, but also at affiliated restaurants and other affiliated stores that are not restaurants. Points accumulated at different restaurants are converted into one single point based on cash value. In particular, when a customer who ordered food from a restaurant provides collection information, the restaurant deposits an amount equivalent to points, and the service server 200 provides the customer with a payment for the collection information based on the deposited amount. Provides points. Even if the restaurant in question closes business, the points accumulated by the customer of the customer terminal 100 do not expire and can be used at affiliated restaurants and other affiliated branches. Additionally, the control module 230 of the service server 200 stores the point accumulation rate or point recovery rate for each restaurant when accumulating points. Based on the point accumulation rate or point recovery rate for each restaurant, a high coupon accumulation rate for a restaurant means that many customers have ordered food from that restaurant and the reorder rate is high. Therefore, determine whether the restaurant is a restaurant favored by many customers and determine whether it is a good restaurant. You can decide and use this as advertising information. Moreover, the restaurant will try to increase the point redemption rate in order to be recognized as a good restaurant.

Prior art 2 related to this is “delivery food ordering/collection management system” registered in patent registration number 10-2396151.

The delivery food ordering/collection management system operates organically by connecting the orderer terminal (10), the company terminal (20), the collection company terminal (30), and the management system (100) through a wired or wireless network.

The management system 100 includes an order reception module 110, an order relay module 120, an order distribution module 130, an identification code output module 140, and a collection module 150, and provides this service. The server operated and managed by the platform company is equipped with an order reception module (110), an order relay module (120), an order distribution module (130), an identification code output module (140), and a collection module (150).

The order reception module 110 receives delivery orders from an unspecified number of orderer terminals 10, and the order reception module 110 places a delivery order when the orderer selects the desired company and food at the orderer terminal 10 and makes payment. This is received.

When a delivery order is received by the order reception module 110, an order relay module 120 is provided to transmit the delivery order to the corresponding company terminal 20 and receive an order confirmation signal transmitted from the company terminal 20.

In other words, when a delivery order is placed from the orderer terminal 10 to a specific company, the order relay module 120 allows the delivery order to be transmitted to the relevant company terminal 20 and simultaneously transmits the delivery order from the relevant company terminal 20. To check whether the order has been properly received/confirmed, an order confirmation signal is received from the company terminal (20).

When an order confirmation signal is transmitted from the company terminal 20, an order distribution module 130 is provided to distribute order details to the notification device 21 connected to the company terminal in conjunction with it.

The order distribution module 130 determines that the order is confirmed and notifies the delivery order details applied by the orderer through the orderer terminal 10 through the notification device 21 of the company terminal 20.

Basically, the order details can be displayed or output by voice through the screen of a POS terminal, which can be one of the company terminals 20, and the order details can also be output in writing in a designated format through an output device. there is.

In addition, is further equipped with an identification code output module 140 to prevent confusion by assigning a unique distinguishable identification code to each specific delivery order.

That is, in the identification code output module 140, the delivery order is distributed through the notification device 21 and at the same time a scannable identification code containing information about the delivery order is automatically generated and then printed on the printer (22) provided at the company. ) so that the identification code can be output. The identification code uses the same thing as a barcode, and when you scan it using a barcode scanner, you can check related information.

The identification code printed by the identification code output module 140 to the company's printer 22 takes the form of a sticker, and the company attaches the identification code to the packaging at the time of delivery and uses a scanner at the time of delivery. When the identification code is stamped, it is sent to the orderer's terminal that the delivery order has been shipped.

The collection module 150 allows collection information to be received by scanning (photographing) the identification code attached to the packaging at the orderer terminal 10 after the delivery order is completed.

In other words, if the orderer takes a photo of the identification code attached to the packaging to collect the delivery container after eating all of the delivered food, the status of possible collection is transmitted to the collection module 150, and the collection module 150 sends the corresponding collection information. It is transmitted to the collection company terminal (30).

The collection company terminal 30 may be a specific company that specializes only in collection and delivery, or in some cases, it may be the company that provided the delivered food itself.

According to the delivery food ordering/collection management system, services are provided for the entire delivery process, from ordering delivery food to collecting delivery containers.

In accordance with regulations on the use of single-use containers that do not require collection, when providing delivery food, the container must be collected after delivery of the ordered food to the consumer's address.

Recently, the existing food ordering system uses the food ordering system of platform operators such as Coupang Eats delivery partner, Baedal Minjok, Baemin Riders, and Yogiyo to order food using food ordering apps on PCs and smartphones/tablet PCs. Delivery service is provided.

However, for delivered food, the containers (tableware) left after eating the food delivered by the food provider must be collected according to the consumer's order, the food provider's dishes must be collected separately, and the recovered dishes must be washed, which requires time, cost, and personnel. This takes time, and there is a problem of loss of dishes and damage to recovered dishes.

In the existing food ordering system, after registering as a member, consumers use their smartphones to order food and pay, then food is delivered to the address where the order was requested. The dishes must be collected, and consumers receive points based on the orders accumulated at the restaurant. is accumulated, and the consumer can receive a price discount according to the restaurant's accumulated points based on accumulated transaction performance and use the accumulated points to make small payments/mobile phone payments when ordering next time.

Patent registration number 10-2393802 (registration date April 28, 2022), “Method and device for retrieving dishes based on point compensation”, Riddish Co., Ltd. Patent registration number 10-2396151 (registration date May 4, 2022), “Delivery food ordering/collection management system”, Bae Byeong-cheol

The purpose of the present invention to solve the above problems is to access the food ordering service system linked to the GIS server through a food ordering app from a user terminal (PC, smartphone, tablet PC), order and pay for food, and then use a two-wheeled vehicle to deliver the food. The order is dispatched and the food is delivered to the consumer's address. Based on the consumer's request message to collect the dishes, the collection agent looks at the LBS (Location Based Service)-based GIS directions and finds the address of the consumer who ordered the food. The LBS location-based affiliated store's delivery bowl collection system provides a service of uploading a photo or video of a collection bowl upon arrival at the delivery location, collecting disposable/multi-use bowls, and cleaning and recycling the collected multi-use containers after disposing of leftovers. to provide.

Another object of the present invention is to provide a delivery bowl collection service method for LBS location-based affiliated stores.

In order to achieve the purpose of the present invention, the delivery bowl collection system of LBS location-based merchants is a food ordering system in which multiple food merchants, restaurants, and restaurants sign up, and provides LBS location-based food ordering and delivery service and delivery bowl recovery service. delivery service system; A customer terminal that transmits a food order, payment, and dish collection request message (discharge information) to the food order and delivery service system through a wired or wireless communication network; And whenever a food order delivery request is made, delivery request information including the address of the customer who requested food delivery to the delivery agency is sent to the delivery terminal through the food order delivery service system, and the delivery employee delivers the ordered food to the address. , upon receiving the bowl recovery request message (discharge information) from the customer terminal, the collection agent of the collection company arrives at the address and uploads a photo or video of the recovered bowl to the food order delivery service system to use it as a single-use container or multi-use container. It includes a delivery terminal that retrieves the dishes.

In order to achieve another object of the present invention, the LBS location-based affiliated store's delivery bowl collection service method is (a) a food order delivery service system to which multiple food affiliated stores, restaurants, and restaurants are subscribed, from the consumer's customer terminal through a wired or wireless communication network. Each time a food order delivery is requested after offline/online food ordering and payment, an employee of the delivery agency receives the delivery request information and sends the address of the consumer customer who requested food delivery to the address of the consumer customer through the above-mentioned food order delivery service system. After delivery of the ordered food, (b) upon receiving the bowl collection request message (discharge information) from the customer terminal, the collection agent of the single-use container/multi-dose container collection company arrives at the address, collects the multi-dose container and leftovers, and A step of collecting a bowl by uploading a photo or video of the bowl to the food order delivery service system by a collection agent.

The delivery bowl collection system of the LBS location-based affiliated store of the present invention connects to the food ordering service system linked to the GIS server through the food ordering app from the user terminal (PC, smartphone, tablet PC), and collects the food ordered by the customer after ordering and paying. Delivery is made, and based on the request message from the consumer who ordered the food, the employee of the single-use container/multi-dose container collection company looks at the LBS (Location Based Service)-based GIS directions and goes to the delivery location of the address of the consumer who ordered the food. Upon arrival, a photo or video of the recovered bowl is uploaded, single-use containers/multi-use containers are collected, and after processing the remaining portion, the recovered multi-use container is washed and recycled, and the remaining portion is disposed of.

The delivery terminal uses a smartphone or tablet PC with a food ordering delivery app installed, and is used by employees of the delivery agency or collection agents of the collection company.

The food order delivery app on the delivery terminal displays the customer's address, mobile phone number, type of food ordered, quantity/unit price, and a GIS route map.

When a message requesting the collection of dishes from the affiliated store is received from the consumer customer terminal through the food order delivery service system (platform), the collection agent arrives at the address according to the LBS-based GIS directions and posts a photo or photo to the food order delivery service system. Upload a video to complete the recovery process for dishes used as disposable or multi-use containers, and single-use or multi-use containers are washed and recycled as multi-use containers at the relevant affiliated stores (restaurants, etc.), or in the case of plastic containers, they are returned to a plastic recycling company. is recycled, and the leftover food waste from single-use or multi-use containers is disposed of by a food waste disposal company.

1 is a diagram illustrating the configuration of a conventional point compensation-based bowl recovery system.
FIG. 2 is a flowchart explaining a method for recovering the point compensation-based dish of FIG. 1.
Figure 3 is a flow chart illustrating the method of recovering the delivery bowl of the multi-disposable container recycling LBS location-based affiliated store according to the present invention.
Figure 4 is a flow chart illustrating a delivery bowl recovery method of a single-use recycling LBS location-based affiliated store according to the present invention.

Hereinafter, the configuration and operation of the preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings.

The present invention is not limited to the disclosed embodiments, but may be implemented in various different forms by those skilled in the art. In the description of the present invention, if it is determined that a detailed description of a related known technology or configuration may unnecessarily obscure the gist of the present invention, the detailed description will be omitted. In addition, the attached drawing numbers are assigned the same drawing numbers in other drawings when indicating the same configuration.

It is not limited to specific embodiments through this research and development, and should be understood to include all conversions, equivalents, and substitutes included in the spirit and technical scope of the present invention.

Recently, small business restaurants, eateries, pizza shops, food tech stores, franchise stores, and traditional restaurant stores have entered the online food ordering and delivery systems of platform operators such as Coupang Eats delivery agency, Baedal Minjok, and Baemin Riders, and consumers are using PCs. Alternatively, you can use the food ordering app on your smartphone/tablet PC to access the online food ordering and delivery system through a wired or wireless network, select a food menu, order food, make a reservation/payment, and then order and deliver the food. In addition, food reservations and food delivery services are provided for various gathering events/birthday parties/first birthday parties/housewarming events. After consumers order and pay for food, food is delivered to the address of the consumer who requested the order, and the restaurant is required to go through a series of processes to retrieve the dishes.

The present invention provides a system and method for collecting delivery dishes from an LBS location-based affiliated store. The LBS location-based franchise delivery bowl collection system connects the user terminal (PC, smartphone, tablet PC) to the food ordering service system linked to the GIS server through a food ordering app, and food is ordered and paid for before delivery. Based on the message requesting the collection of dishes from the consumer who ordered the food, an employee of the reusable container collection company arrives at the delivery location of the address of the consumer who ordered the food, uploads a photo or video of the collected dish, collects the disposable/recyclable container dishes, and disposes of leftover food. We provide a service to clean and recycle the recovered multi-dose containers.

Figure 3 is a flow chart illustrating a method of recovering delivery dishes from a multi-disposable container recycling LBS location-based affiliated store according to the present invention.

Figure 4 is a flow chart illustrating a delivery bowl recovery method of a single-use recycling LBS location-based affiliated store according to the present invention.

The delivery bowl collection system of LBS location-based merchants is

A large number of food franchises, restaurants, and restaurants sign up, and in conjunction with delivery staff or delivery agencies, we provide food ordering by customer's landline phone, LBS-based online food ordering and delivery service, and delivery bowl collection service, and delivery staff Provides information on collection agents, provides real-time GPS locations of delivery terminals of delivery employees and collection agents, and provides a food order delivery service system;

a customer terminal that transmits a food order, payment, and dish collection request message to the food order and delivery service system through a wired or wireless communication network; and

Each time a food order delivery request is made, delivery request information including the address of the customer who requested food delivery is sent to the delivery terminal of the assigned delivery employee through the food order delivery service system, and the delivery employee responds according to the LBS-based GIS directions. After delivering the ordered food to the address, when a message requesting collection of dishes is received from the customer terminal, the collection agent arrives at the address according to the LBS-based GIS directions and uploads a photo or video of the dishes to the food order delivery service system to select disposable or multi-use items. It includes a delivery terminal that retrieves dishes used as containers.

For example, food franchises include chicken restaurants, pig's feet shops, pizza shops, dumpling shops, tteokgalbi restaurants, hamburger chains, bakeries, etc., and restaurants include Korean restaurants, Chinese restaurants, and Japanese restaurants such as hangover soup restaurants.

Food for various events, birthday party food, first birthday party food, wedding food, buffet food, and banquet food are similarly ordered, delivered, and collected through the food order and delivery service system.

If a delivery agency and a collection agency are not used separately, the rider delivery employee delivers the food ordered by the consumer and also acts as a collection agent.

When the collection agent (bowl retriever) receives a bowl recovery request message indicating the customer's address through the food order delivery system on the delivery terminal, he or she arrives at the customer's address and collects the single-use container/multi-use container. A photo or video of a dish is uploaded to the order delivery service system to notify that the empty dish has been collected. For the bowls recovered from the affiliated store (restaurant, cafeteria, etc.), empty containers/empty bowls are cleaned after disposing of the leftovers, and multi-use containers are returned to the affiliated store. Recycle. Disposable plastic containers are recycled by plastic recycling companies.

The LBS location-based merchant's delivery bowl collection system is connected to the above-mentioned food order delivery service system, and the consumer customer who requested food order delivery on a GIS map is sent to the delivery agency's employees or the collection agency's collection agents, who mainly drive on two-wheeled vehicles. It further includes a GIS server that provides an LBS-based GIS route finding service that provides the shortest route excluding traffic congestion sections of major roads in conjunction with a traffic information provision system on the route to the address.

The customer terminal uses a PC, laptop, smartphone or tablet PC with a food order delivery app installed.

The delivery terminal uses a smartphone or tablet PC equipped with a GPS receiver with a food ordering delivery app installed, and is used by employees of the delivery agency or collection agents of the collection company,

The food order delivery app of the delivery terminal displays the customer's address, mobile phone number, type of food ordered, quantity/unit price, and a GIS route map.

When the delivery terminal receives a request message to retrieve dishes from the affiliated store through the food order delivery service system from the customer terminal, a collection agent arrives at the address according to the LBS-based GIS directions and posts a photo or photo to the food order delivery service system. Upload a video to complete the process of collecting disposable or reusable dishes.

The food order delivery service system monitors the GPS locations of the delivery terminals of delivery employees and collection agents in real time based on the GPS locations of the delivery terminals, and can monitor movement route information.

The food order delivery service system provides delivery employee information of the delivery agency and collection agent information of the collection company, and provides GPS locations of the delivery terminal of the delivery employee and collection agent based on the GPS location of the delivery terminal in real time, It receives photos and videos of dishes used as single-use containers or multi-use containers, classifies stainless steel containers/plastic containers through image analysis using AI image processing, and determines whether the dishes belong to the relevant affiliated store (restaurant, cafeteria, etc.).

AI image processing uses a deep learning algorithm (CNN) to classify stainless steel containers/plastic containers through feature extraction and classification.

Plastic containers are mainly used for single-use containers, and stainless steel containers are mainly used for multi-use containers.

Delivery agents/collection agents are compensated (rewatd) in cash by accumulating delivery performance/collection performance for each delivery/collection of bowls.

The delivery terminal uses a smartphone or tablet PC equipped with a GPS receiver with a food ordering delivery app installed, and is used by employees of the delivery agency or collection agents of the collection company,

The food order delivery app of the delivery terminal displays the customer's address, phone number, type of food ordered, quantity/unit price, and a GIS route map.

General consumers use the customer terminal to select a food menu and request delivery of the order. After the meal, a message requesting food collection (emission information) is provided to the delivery agency.

The delivery agency provides a disposable device collection service through the existing platform (menu/delivery through affiliated stores) to a disposable device collection company/reusable container collection company. When the delivery agency requests empty bowl collection, the disposable device collection company/reusable container collection company The collection company deploys collection personnel and carries out bowl collection activities using the bowl recovery request message (discharge information) from general consumers.

Single-use container/multi-use container collection companies collect multi-use containers and leftover food.

After washing the multi-dose container, the multi-dose container is reused by food menu providers such as restaurants, or in the case of single-use containers, the plastic container is recycled by a plastic recycling company.

For leftover food, food waste is disposed of at a food disposal company.

The food order delivery service system provides collection agent information, receives photos and videos of dishes used as disposable or reusable containers, analyzes the images using AI image processing, and determines whether the dishes belong to the affiliated store (restaurant, restaurant, etc.). Understand.

General consumers are rewarded by accumulating points.

In addition, the LBS location-based merchant's delivery bowl collection method is

(a) The food order delivery service system, to which multiple food franchises, restaurants, and restaurants subscribe, provides the food order delivery service whenever a food order delivery request is made after offline/online food ordering and payment from the consumer's customer terminal through a wired or wireless communication network. Through the system, an employee of a delivery agency receives delivery request information from the address of a consumer customer who has requested food delivery and delivers the ordered food to the address of the consumer customer according to LBS-based GIS directions; and

(b) After delivering the ordered food to the customer's address, upon receiving the dish collection request message (discharge information) from the customer's terminal, the collection agent of the disposable/reusable container collection company will go to the address according to LBS-based GIS directions. After arriving at the restaurant, the multi-dish containers and leftovers are collected, and a photo or video of the recovered bowl is uploaded to the food order delivery service system by the collection agent, thereby recovering the bowl.

The food ordering delivery app of the delivery terminal, which is mainly used by employees of delivery agencies who use two-wheeled vehicles or collection agents of single-use/multi-use container collection companies, includes the customer's address, mobile phone number, type of food ordered, etc. Quantity/unit price is displayed, and a GIS route map is displayed.

The food order delivery service system provides information on the delivery agency's delivery staff and collection agent information on the collection company, provides real-time GPS locations of the delivery terminals of the delivery staff and collection agents, and provides single-use or multi-use containers. It receives photos and videos of dishes, classifies stainless steel/plastic containers through image analysis using AI image processing, and determines whether the bowl belongs to the relevant affiliated store (restaurant, cafeteria, etc.).

In the above method, a GIS server is connected to the food order delivery service system, and the route to the address of the customer who requested food order delivery is shown on the GIS map to an employee of a delivery agency or a collection agent of a collection company who mainly rides on a two-wheeled vehicle. It further includes providing an LBS-based GIS route finding service that provides the shortest route excluding traffic congestion sections of major roads in conjunction with a traffic information provision system.

The customer terminal uses a PC, laptop, smartphone or tablet PC with a food order delivery app installed.

The delivery terminal uses a smartphone or tablet PC with a food order delivery app installed,

When a message requesting collection of dishes from the affiliated store is received from the customer terminal through the food order delivery service system, a collection agent arrives at the address according to the LBS-based GIS directions and uploads a photo or video to the food order delivery service system. Complete the process of recovering dishes used as single-use or multi-use containers.

In step (b), the food order delivery service system provides delivery employee information of the delivery agency and collection agent information of the collection company, and delivers the delivery employee and collection agent in real time based on the GPS location of the delivery terminal. Provides the GPS location of the terminal,

It receives photos and videos of dishes used as single-use containers or multi-use containers, classifies stainless steel containers/plastic containers through image analysis using AI image processing, and determines whether the dishes belong to the relevant affiliated store (restaurant, cafeteria, etc.).

AI image processing uses CNN algorithms to classify stainless steel containers/plastic containers through feature extraction and classification.

The image processing software uses a GPU-based deep learning algorithm (CNN algorithm) and uses one of the following algorithms: AlexNet, ZFNet, VGGNet, GoogLeNet, and ResNet.

The CNN algorithm extracts objects in the camera image, extracts and classifies the features of the objects in the camera image, and extracts and classifies the features of the objects of “stainless steel container” and “plastic container” by comparing them with the learning data already stored in the storage. Identify “stainless steel containers” and “plastic containers”.

Through the food order delivery service system (platform), the general consumer uses the customer terminal to select a food menu and request delivery of the order. The ordered food is delivered to the consumer customer's address, and after the meal, the consumer receives the food order through the delivery service system. A tree collection request message (discharge information) is provided from the customer terminal to the delivery agency.

The delivery agency sends a request to the single-use container/multi-dose container collection company through the existing platform (food menu/delivery through affiliated stores) to collect empty bowls. When the delivery agency requests the collection of empty bowls, the single-use container/multi-dose container collection company collects the containers from general consumers. We deploy collection personnel and carry out dish collection activities using request messages (discharge information).

Single-use container/multi-use container collection companies collect multi-use containers and leftover food.

After washing the multi-dose container, the multi-dose container is reused by food menu providers such as restaurants, or the plastic container is recycled by a plastic recycling company.

For leftover food, food waste is disposed of at a food disposal company.

The food order delivery service system provides information on the delivery agent of the delivery agency and the collection agent of the collection company, receives photos and videos of dishes used as single-use containers or multi-use containers, and analyzes the stainless steel plates using AI image processing. Classify containers/plastic containers and identify the containers from the relevant affiliated store (restaurant, cafeteria, etc.).

General consumers are rewarded by accumulating points.

Embodiments according to the present invention are implemented in the form of program instructions that can be executed through various computer means and can be recorded on a computer-readable recording medium. The computer-readable recording medium may include program instructions, data files, and data structures alone or in combination. Computer-readable recording media include storage, magnetic media such as hard disks, floppy disks, and magnetic tapes, optical media such as CD-ROMs and DVDs, and magnetic media such as floptical disks. -Optical media (magneto-optical media), and storage media such as ROM, RAM, flash memory, storage, etc. may include hardware devices configured to store and execute program instructions.　Examples of program instructions may include those produced by a compiler, machine language code, as well as high-level language code that can be executed by a computer using an interpreter.　The hardware device may be configured to operate as one or more software modules to perform the operations of the present invention.

As described above, the method of the present invention is implemented as a program and can be stored on a recording medium (CD-ROM, RAM, ROM, memory card, hard disk, magneto-optical disk, storage device, etc.) in a form that can be read using computer software. ) can be stored in .

Although the present invention has been described with reference to specific embodiments of the present invention, the present invention is not limited to the same configuration and operation as the specific embodiments to illustrate the technical idea as described above, and is not limited to the technical idea and scope of the present invention. It can be implemented with various modifications, and the scope of the present invention should be determined by the claims described later.

Claims (9)

A food ordering and delivery service system that a large number of food franchises, restaurants and eateries sign up for, and provides LBS location-based food ordering and delivery service and delivery bowl collection service;
A customer terminal that transmits a food order, payment, and dish collection request message (discharge information) to the food order and delivery service system through a wired or wireless communication network; and
Each time a food order delivery request is made, delivery request information including the address of the customer who requested food delivery to the delivery agency is sent to the delivery terminal through the food order delivery service system, and the delivery employee delivers the ordered food to the address. Upon receiving the bowl recovery request message (discharge information) from the customer terminal, the collection agent of the collection company arrives at the address and uploads a photo or video of the recovered bowl to the food order delivery service system to collect the bowl used as a single-use container or multi-use container. a delivery terminal that retrieves dishes;
LBS location-based merchant delivery bowl retrieval system including. According to paragraph 1,
It is connected to the food order delivery service system, and provides the delivery agency's employees or the collection agency's collection personnel with the shortest route excluding traffic congestion sections on the GIS map to the address of the consumer who requested food order delivery. An LBS location-based merchant's delivery bowl retrieval system further comprising a GIS server providing an LBS-based GIS wayfinding service. According to paragraph 2,
The customer terminal is a delivery bowl collection system of an LBS location-based affiliated store that uses a PC, laptop, smartphone or tablet PC with a food order delivery app installed. According to paragraph 3,
The delivery terminal uses a smartphone or tablet PC with a food ordering delivery app installed, and is used by employees of the delivery agency or collection agents of the collection company,
The food order delivery app of the delivery terminal displays the customer's address, mobile phone number, type of food ordered, quantity/unit price, and a GIS route map.
When a message requesting collection of dishes from the affiliated store is received from the customer terminal through the food order delivery service system, the collection agent arrives at the address according to LBS-based GIS directions and uploads a photo or video to the food order delivery service system. This completes the recovery process for dishes used as single-use containers or multi-use containers.
Disposable containers or multi-use containers are recycled into multi-use containers at the affiliated stores (restaurants, etc.) after washing, or in the case of plastic containers, the plastic is recycled by a plastic recycling company. The food waste disposal company disposes of the leftover food waste from single-use containers or multi-use containers. LBS location-based merchant delivery bowl collection system, characterized in that processing. According to clause 4,
The food order delivery service system provides delivery employee information of the delivery agency and collection agent information of the collection company, and provides GPS locations of the delivery terminal of the delivery employee and collection agent in real time based on the GPS location of the delivery terminal, ,
LBS receives photos and videos of dishes used as single-use or multi-use containers, classifies stainless steel/plastic containers through image analysis using AI image processing, and identifies the bowls of the relevant affiliated stores (restaurants, restaurants, etc.) Location-based merchant delivery bowl collection system. (a) Whenever a food order delivery service system to which multiple food franchises, restaurants, and restaurants have signed up requests a food order delivery after offline/online food ordering and payment from a consumer's customer terminal through a wired or wireless communication network, the food order delivery service system After receiving the delivery request information from the delivery agency's employee to the address of the consumer who requested food delivery, and delivering the ordered food to the consumer's address,
(b) Upon receiving the bowl collection request message (discharge information) from the customer terminal, a collection agent from a single-use container/multi-dose container collection company arrives at the address, collects the multi-dose container and leftover food, and collects the remaining dishes from the single-use container/multi-dose container collection agent. A delivery bowl recovery method for an LBS location-based merchant that includes the step of uploading a photo or video of the bowl to the food order delivery service system so that the bowl is retrieved. According to clause 6,
A GIS server is connected to the above-mentioned food order delivery service system, and the shortest route excluding traffic congestion sections on the route to the address of the consumer who requested food order delivery on the GIS map to the employee of the delivery agency or the collection agent of the collection company A delivery bowl retrieval method for an LBS location-based affiliated store, further comprising providing an LBS-based GIS wayfinding service. In clause 7,
In step (b),
The food order delivery service system provides delivery employee information of the delivery agency and collection agent information of the collection company, and provides GPS locations of the delivery terminal of the delivery employee and collection agent in real time based on the GPS location of the delivery terminal, ,
LBS receives photos and videos of dishes used as single-use or multi-use containers, classifies stainless steel/plastic containers through image analysis using AI image processing, and identifies the bowls of the relevant affiliated stores (restaurants, restaurants, etc.) How to retrieve delivery bowls from location-based merchants. In clause 7,
Through the food order delivery service system (platform), a general consumer uses a customer terminal to select a food menu, pay, and request delivery of the ordered food. After the ordered food is delivered and the meal is completed, the food order delivery service system is sent from the consumer terminal. Groot collection request message (discharge information) is provided to the delivery agency through (platform).
The delivery agency sends a single-use container/multi-dose container collection company through the food order delivery service system (platform). When the delivery agency requests the collection of empty bowls, the collection company sends a general consumer customer's request for container collection (discharge information). ) are deployed to collect multi-use containers and leftover food by dispatching them to the location. After washing the multi-use containers, the food menu provider of the affiliated store reuses the multi-use containers or recycles the plastic containers at a plastic recycling company. In addition, leftover food is a method of collecting delivery dishes from LBS location-based merchants, which disposes of food waste at a food waste disposal company.