KR20240027512A - Methods and programs for providing pet health care services - Google Patents

Abstract

A method of providing companion animal health care services according to an embodiment of the present disclosure is disclosed. The method includes: obtaining at least one of the contents of medical consultation for a companion animal conducted at a veterinary hospital and the contents of general consultation received from the guardian through a companion animal health management service web link; Inputting at least one of the medical consultation content and the general consultation content composed of voice into a STT (Speech To Text) model to obtain text data; Processing the text data into natural language to generate a home care guide for the companion animal; and outputting the home care guide through the pet health care service web link, wherein the pet health care service web link is a specific web page accessible from the guardian's terminal or, the guardian's terminal. Access is possible through a message sent to , and when the guardian visits the animal hospital, a message containing the address of the web link may be sent to the guardian's terminal.

Description

Methods and programs for providing pet health care services {METHODS AND PROGRAMS FOR PROVIDING PET HEALTH CARE SERVICES}

This disclosure relates to a method of providing companion animal health care services, and specifically, to a method of providing guide information on home care based on medical examination records from a veterinary hospital and consultation or Q&A related to the health of a companion animal.

As the number of households living with companion animals increases, the size of the companion animal market is increasing. In addition, interest in the health of companion animals is increasing, and efforts are being made to ensure the health of companion animals, such as vaccinations and regular checkups, in order to prevent companion animals from diseases.

Accordingly, the number of consultations with veterinarians to manage the health of pets is increasing. For example, when a pet shows abnormal symptoms, the symptoms are consulted through an app before visiting the veterinary hospital. is increasing.

Conventional health care services for companion animals do not connect pet guardians or owners with veterinarians, so they are not professional, have low utilization rates, or are difficult to receive practical help from. For example, a service is provided that searches the status of a pet in an app and informs the user of the pet's abnormal behavior, but the utilization rate is significantly low, and services based on such search technology are often difficult for the general public to use. For example, in the case of other services, there is an inconvenience in that a separate application must be installed on the mobile phone in order to use the service, which makes it difficult to respond quickly in the event of a pet emergency.

Therefore, there is a demand in the industry for simpler and more professional companion animal health care services.

Republic of Korea Patent Publication No. 10-2015-0125513

This disclosure was created in response to the above-mentioned background technology, and is intended to provide a method and program for providing simpler and more professional companion animal health care services.

The technical problems of the present disclosure are not limited to the technical problems mentioned above, and other technical problems not mentioned will be clearly understood by those skilled in the art from the description below.

According to an embodiment of the present disclosure for solving the above-described problem, a method of providing a companion animal health care service performed by a server including at least one processor is disclosed. The method includes: obtaining at least one of the contents of medical consultation for a companion animal conducted at a veterinary hospital and the contents of general consultation received from the guardian through a companion animal health management service web link; Inputting at least one of the medical consultation content and the general consultation content composed of voice into a STT (Speech To Text) model to obtain text data; Processing the text data into natural language to generate a home care guide for the companion animal; and outputting the home care guide through the pet health care service web link, wherein the pet health care service web link is a specific web page accessible from the guardian's terminal or, the guardian's terminal. Access is possible through a message sent to , and when the guardian visits the animal hospital, a message containing the address of the web link may be sent to the guardian's terminal.

In addition, the step of obtaining at least one of the contents of the pet's medical consultation conducted at the animal hospital and the general consultation received from the guardian through the companion animal health management service web link includes the voice recognition provided in the examination room of the animal hospital. It may include obtaining the contents of the medical consultation through a microphone provided in the device or the guardian's terminal.

In addition, the step of obtaining at least one of the contents of the pet's medical consultation conducted at the animal hospital and the general consultation received from the guardian through the companion animal health management service web link includes the web link transmitted to the guardian's terminal. It may include a step of obtaining voice general consultation content or text general consultation content received through a page accessible through .

In addition, the step of generating a home care guide for the companion animal by processing the text data into natural language includes: recognizing at least one keyword related to the condition of the companion animal from the text data; and extracting a plurality of texts related to the keyword; Separating the plurality of texts into morphemes, classifying the classified morphemes into verbs, nouns, and adjectives, and obtaining companion animal status judgment information; and determining a specific home care guide corresponding to the status determination information from a preset home care guide table.

In addition, the companion animal condition determination information may include whether the companion animal vomits; Whether or not you have diarrhea; Whether there is blood in the stool; Color of stool or diarrhea; in the form of stool or diarrhea; Odor of stool or diarrhea; Swelling of the skin or mucous membranes; Whether you scratch your ears or skin; Whether or not to keep touching a particular part of the body; Spotted or not; Changes in skin or mucous membrane color; Swelling of the eye or other mucous membranes; Whether or how much tears flow; Whether or not there is an eyelid; amount of eyelids; Whether or not you have cramps or changes in the severity of cramps; Whether or not you have tremor or a change in the severity of your tremor; Whether paralyzed or not; Whether or not the stomach is lying on the ground; Head-down posture; Whether you cough; frequency of coughing; Cough intensity; timing of coughing; Types of cough; type of breathing; Panting or not; and panting frequency; It may include at least one of:

In addition, the step of processing the text data into natural language to generate a home care guide for the companion animal includes converting the text data to a disease including at least one of digestive system disease, respiratory disease, nervous system disease, urinary system disease, and orthopedic disease. Sorting into categories; And transmitting information on the disease category and detailed symptoms to at least one veterinarian terminal, and receiving feedback information corresponding to the disease category and detailed symptoms from the at least one veterinarian terminal; including, the home care The guide may include the feedback information received from the at least one veterinarian terminal.

Additionally, the method includes recognizing a specific veterinarian who provided the feedback information; Recognizing a specific animal hospital operated by the specific veterinarian; and recommending the specific animal hospital when providing information about the animal hospital through the web link.

Additionally, the method includes, when a remote consultation request is received through the web link, requesting remote consultation with at least one veterinarian terminal; Recognizing a specific veterinarian who has accepted the remote consultation; Recognizing a specific animal hospital operated by the specific veterinarian; and recommending the specific animal hospital when providing information about the animal hospital through the web link.

In addition, the home care guide may include at least one of information related to the recommended diet of the pet, information related to the recommended amount of exercise of the pet, information related to recommended vaccinations for the pet, and information related to recommended medical care for the pet. It can contain one.

Additionally, the method includes generating a medical chart based on the text data obtained from the medical consultation contents; And transmitting guidance material corresponding to the medical chart to the guardian's terminal, wherein the medical chart includes information on the medical history of the companion animal, information on the condition of the companion animal, and chief symptoms. It includes at least one of information, and the guidance material may include at least part of the contents of the medical consultation and information about a care method for the companion animal corresponding to the medical chart.

In addition, the method further includes obtaining basic health information of the companion animal through the web link, wherein the basic health information is reflected when the home care guide is created, and the basic health information includes, It may include at least one of information about the age of the companion animal, information about the sex of the companion animal, information about the medical history of the companion animal, and information about the hospital medical records of the companion animal.

In addition, the method includes, when emergency consultation contents are obtained through the web link, analyzing the emergency consultation contents to determine whether a hospital visit or veterinary consultation is necessary; If it is determined that the hospital visit is necessary, determining emergency treatment subjects; Recognizing at least one hospital currently in operation among hospitals in which the emergency treatment subject is registered; and outputting information about the address and contact information of the hospital closest to the location of the terminal accessed through the web link among the at least one hospital.

In addition, the method includes the steps of, when emergency consultation contents are obtained through the web link, analyzing the emergency consultation contents to determine whether a hospital visit is necessary; and, if it is determined that a visit to the hospital is not necessary, outputting information on an emergency treatment method corresponding to the contents of the emergency consultation.

In addition, when determining whether a visit to the hospital is necessary, if keywords corresponding to emergency treatment are included among the words included in the emergency consultation or a desire to visit the hospital is included, it is determined that a visit to the hospital is necessary. can do.

In addition, the step of outputting the home care guide through the companion animal health management service web link includes: outputting the home care guide through a chat agent on a page accessed through the web link; And after the home care guide is output, when the general counseling content is additionally input, a step of additionally outputting a home care guide corresponding to the additionally input general counseling content.

According to an embodiment of the present disclosure for solving the above-described problem, a computer program is disclosed that is combined with a computer as hardware and stored in a computer-readable recording medium to perform the above method.

The technical solutions obtainable from this disclosure are not limited to the solutions mentioned above, and other solutions not mentioned above will be clearly apparent to those skilled in the art from the description below. It will be understandable.

The method of providing a pet health care service according to an embodiment of the present disclosure can accurately inform the pet's health status by providing a message set by a pet expert (eg, a veterinarian) with a simple input.

In addition, the method of providing pet health care services according to an embodiment of the present disclosure can provide services more easily through a web link accessible from the user's terminal without installing an application program.

The effects that can be obtained from the present disclosure are not limited to the effects mentioned above, and other effects not mentioned can be clearly understood by those skilled in the art from the description below. .

1 is a diagram illustrating an example of a companion animal health management service system based on a server, a user terminal, and an external server in which various aspects of the present disclosure can be implemented.
Figure 2 is a diagram for explaining an example of a method of providing companion animal health care services according to an embodiment of the present disclosure.
Figure 3 is a diagram for explaining an example of a method for generating a home care guide according to an embodiment of the present disclosure.
Figure 4 is a flowchart illustrating an example of a method for analyzing companion animal health consultation records according to various embodiments of the present disclosure.
FIG. 5 is a flowchart illustrating an additional example of a method for analyzing companion animal health consultation records according to various embodiments of the present disclosure.
FIG. 6 is a flowchart illustrating another additional example of a method for analyzing companion animal health consultation records according to various embodiments of the present disclosure.
7 shows a brief, general schematic diagram of an example computing environment in which embodiments of the present disclosure may be implemented.

Various embodiments and/or aspects are now disclosed with reference to the drawings. In the following description, for purposes of explanation, numerous specific details are set forth to facilitate a general understanding of one or more aspects. However, it will also be appreciated by those skilled in the art that this aspect(s) may be practiced without these specific details. The following description and accompanying drawings set forth in detail certain example aspects of one or more aspects. However, these aspects are illustrative and some of the various methods in the principles of the various aspects may be utilized, and the written description is intended to encompass all such aspects and their equivalents. Specifically, as used herein, “embodiment,” “example,” “aspect,” “example,” etc. are not to be construed as indicating that any aspect or design described is better or advantageous over other aspects or designs. Maybe not.

Additionally, various aspects and features may be presented by a system that may include one or more apparatuses, terminals, servers, devices, components and/or modules, etc. The various systems may include additional devices, terminals, servers, devices, components and/or modules, etc. and/or the devices, terminals, servers, etc. discussed in connection with the drawings. It should also be understood and appreciated that it may not include all devices, components, modules, etc.

As used herein, the terms "computer program", "component", "module", "system", etc. may be used interchangeably with each other, and refer to any computer-related entity, hardware, firmware, software, combination of software and hardware, Or refers to the execution of software. For example, a component may be, but is not limited to, a process running on a processor, a processor, an object, a thread of execution, a program, and/or a computer. For example, both an application running on a computing device and the computing device can be a component. One or more components may reside within a processor and/or thread of execution. A component may be localized within one computer. A component may be distributed between two or more computers.

Additionally, these components can execute from various computer-readable media having various data structures stored thereon. Components can transmit signals, for example, with one or more data packets (e.g., data and/or signals from one component interacting with other components in a local system, a distributed system, to other systems and over a network such as the Internet). Depending on the data being transmitted, they may communicate through local and/or remote processes.

Hereinafter, regardless of the reference numerals, identical or similar components will be assigned the same reference numbers and duplicate descriptions thereof will be omitted. Additionally, in describing the embodiments disclosed in this specification, if it is determined that detailed descriptions of related known technologies may obscure the gist of the embodiments disclosed in this specification, the detailed descriptions will be omitted. In addition, the attached drawings are only intended to facilitate understanding of the embodiments disclosed in this specification, and the technical idea disclosed in this specification is not limited by the attached drawings.

The terminology used herein is for the purpose of describing embodiments and is not intended to limit the disclosure. As used herein, singular forms also include plural forms, unless specifically stated otherwise in the context. As used in the specification, “comprises” and/or “comprising” does not exclude the presence or addition of one or more other elements in addition to the mentioned elements.

Although first, second, etc. are used to describe various elements or components, these elements or components are of course not limited by these terms. These terms are merely used to distinguish one device or component from another device or component. Therefore, it goes without saying that the first element or component mentioned below may also be a second element or component within the technical spirit of the present disclosure.

Unless otherwise defined, all terms (including technical and scientific terms) used in this specification may be used with meanings that can be commonly understood by those skilled in the art to which this disclosure pertains. Additionally, terms defined in commonly used dictionaries are not interpreted ideally or excessively unless clearly specifically defined.

Additionally, the term “or” is intended to mean an inclusive “or” and not an exclusive “or.” That is, unless otherwise specified or clear from context, “X utilizes A or B” is intended to mean one of the natural implicit substitutions. That is, either X uses A; X uses B; Or, if X uses both A and B, “X uses A or B” can apply to either of these cases. Additionally, the term “and/or” as used herein should be understood to refer to and include all possible combinations of one or more of the related listed items.

Additionally, as used herein, the terms “information” and “data” may often be used interchangeably.

The suffixes “module” and “part” for the components used in the following description are given or used interchangeably only for the ease of preparing the specification, and do not have distinct meanings or roles in and of themselves.

The purpose and effects of the present disclosure, and technical configurations for achieving them, will become clear by referring to the embodiments described in detail below along with the accompanying drawings. In explaining the present disclosure, if it is determined that a detailed description of a known function or configuration may unnecessarily obscure the gist of the present disclosure, the detailed description will be omitted. In addition, the terms described below are terms defined in consideration of the functions in the present disclosure, and may vary depending on the intention or custom of the user or operator.

However, the present disclosure is not limited to the embodiments disclosed below and may be implemented in various different forms. These embodiments are merely provided to ensure that the present disclosure is complete and to fully inform those skilled in the art of the disclosure of the scope of the disclosure, and that the present disclosure is merely defined by the scope of the claims. . Therefore, the definition should be made based on the contents throughout this specification.

The scope of rights for the steps in the claims of the present disclosure is generated by the functions and features described in each step, and unless the order of precedence is specified in each step, the scope of rights in the steps is not limited to the steps in the claims. It is not affected by the order in which each step is written. For example, in a claim described as a step including step A and step B, even if step A is described before step B, the scope of rights is not limited by the fact that step A must precede step B.

1 is a diagram illustrating an example of a companion animal health management service system based on a server, a user terminal, and an external server in which various aspects of the present disclosure can be implemented.

Referring to FIG. 1, the pet health care service according to an embodiment of the present disclosure may be performed by a server 100, a user terminal 200, and an external server 300 for providing the pet health care service. there is. However, the above-mentioned components are not essential in configuring the pet health care service, so the companion animal health care service may be performed by more or less components than the components listed above.

According to an embodiment of the present disclosure, the server 100 for providing companion animal health care services can obtain the contents of a companion animal's medical consultation conducted at an animal hospital. Additionally, the server 100 may obtain at least one of the general counseling contents received from the guardian through the companion animal health management service web link. Additionally, the server 100 may provide the guardian with a home care guide corresponding to the obtained medical consultation content and general consultation content.

In various embodiments, the server 100 for providing companion animal health care services receives data from, for example, web links implementing real-time chat and questionnaire messenger functions, or web and app services, and performs morphological analysis based on this. and steps such as language processing and space removal, and can find health problems of pets that chat users need. At this time, the data received from the user may be in one or more forms selected from voice, video, image, and text, but is not limited thereto.

The server 100 addresses the problems found above by treating digestive system diseases such as vomiting and diarrhea in pets, respiratory diseases such as coughing and runny nose, nervous system diseases including tremors and pain, urinary system diseases such as difficulty urinating, painful urination, and hematuria, They can be classified veterinarily into orthopedic diseases such as gait abnormalities and fractures.

Based on the above-mentioned categories, the server 100 generates information such as text and photos with information such as information necessary after treatment, precautions, expected aftereffects, similar diseases and confirmed cases, and plans for subsequent treatment, and creates a chatbot. Information generated using this method can be provided to users. For example, the server 100 may output the generated information through a web link or web and app service and provide it to the user.

The server 100 according to an embodiment of the present disclosure may be a server for providing companion animal health management services. For example, the server 100 may be a server that provides web pages that can be output from the user terminal 200. Here, the web page can be accessed through a web link provided to the user terminal 200. For another example, the server 100 may be a server that provides a companion animal management application to the user terminal 200. However, it is not limited to the above examples.

Hereinafter, a detailed description of how the server 100 provides companion animal health care services will be described later with reference to FIGS. 2 and 3.

Server 100 may include any type of computer system or computer device, such as, for example, microprocessors, mainframe computers, digital processors, portable devices, and device controllers. However, it is not limited to this.

According to one embodiment of the present disclosure, the server 100 may include a processor 110, a communication unit 120, and a memory 130. However, the above-described components are not essential for implementing the server 100, so the server 100 may have more or less components than the components listed above. Here, each component may be composed of a separate chip, module, or device, or may be included in one device.

The processor 110 of the server 100 can typically control the overall operation of the server 100. The processor 110 processes signals, data, information, etc. input or output through the components of the server 100 or runs an application program stored in the memory 130 to provide or process appropriate information or functions to the user. You can.

Additionally, the processor 110 may control at least some of the components of the server 100 to run an application program stored in the memory 130. Furthermore, the processor 110 may operate in combination with at least two or more of the components included in the server 100 to run the application program.

The communication unit 120 of the server 100 may include one or more modules that enable communication between the server 100 and the user terminal 200 or between the server 100 and the external server 300. Additionally, the communication unit 120 may include one or more modules that connect the server 100 to one or more networks.

The memory 130 of the server 100 stores data supporting various functions of the server 100. The memory 130 may store a number of application programs (application programs or applications) running on the server 100, data for operating the server 100, and commands. At least some of these applications may be downloaded from an external server via wireless communication. Additionally, at least some of these application programs may exist on the server 100 from the time of shipment for the basic functions of the server 100. Meanwhile, the application program may be stored in the memory 130, installed on the server 100, and driven by the processor 110 to perform the operation (or function) of the server 100.

According to various embodiments of the present disclosure, the processor 110 of the server 100 may provide companion animal management functions, such as registration of identification numbers for companion animals and health consultation records, to users.

Specifically, the processor 110 of the server 100 may receive identification information about an RFID chip related to a companion animal and consultation information related to companion animal treatment from the user terminal 200. In this case, the processor 110 may generate profile information for the companion animal by mapping identification information and health information. Additionally, the processor 110 may control the communication unit 120 to transmit the profile information to the external server 300 so that the profile information can be shared. Here, the external server 300 may be a server that manages the profile information of the companion animal. For example, the external server 300 may be a server related to an animal hospital. Additionally, the external server 300 may be a server related to a companion animal registration system. However, it is not limited to this.

Hereinafter, a detailed description of how the server 100 provides the companion animal management function to the user will be described with reference to FIGS. 4 to 6.

Meanwhile, the user terminal 200 according to an embodiment of the present disclosure may be a terminal of a user who owns a companion animal (i.e., a terminal of a pet guardian). Additionally, the user terminal 200 may be a user terminal for receiving companion animal management services. However, it is not limited to this.

The user terminal 200 may be, for example, a mobile phone, a smart phone, a laptop computer, a personal digital assistant (PDA), a slate PC, a tablet PC, or an ultrabook ( ultrabook), etc. However, it is not limited to this.

According to one embodiment of the present disclosure, the user terminal 200 may include a processor, a communication unit, and a memory. However, the above-described components are not essential for implementing the user terminal 200, so the user terminal 200 may have more or less components than the components listed above. Here, each component may be composed of a separate chip, module, or device, or may be included in one device.

The processor of the user terminal 200 can typically control the overall operation of the user terminal 200. The processor may provide or process appropriate information or functions to the user by processing signals, data, information, etc. input or output through the components of the user terminal 200 or by running an application program stored in the memory.

Additionally, the processor may control at least some of the components of the user terminal 200 to run an application program stored in the memory. Furthermore, the processor may operate at least two of the components included in the user terminal 200 in combination with each other in order to run the application program.

The communication unit of the user terminal 200 may include one or more modules that enable communication between the user terminal 200 and the server 100 or between the user terminal 200 and the external server 300. Additionally, the communication unit may include one or more modules that connect the user terminal 200 to one or more networks.

The memory of the user terminal 200 stores data supporting various functions of the user terminal 200. The memory may store a number of application programs (application programs or applications) running on the user terminal 200, data for operating the user terminal 200, and commands. At least some of these applications may be downloaded from an external server via wireless communication. Additionally, at least some of these application programs may exist on the user terminal 200 from the time of shipment for the basic functions of the user terminal 200. Meanwhile, the application program may be stored in memory, installed on the user terminal 200, and driven by a processor to perform the operation (or function) of the user terminal 200.

According to an embodiment of the present disclosure, a user can receive a companion animal management service provided by the server 100 using the user terminal 200.

Specifically, the processor of the user terminal 200 may control the communication unit to transmit identification information on the RFID chip related to the pet and consultation information related to pet care to the server 100 in order to provide pet care services. there is. In this case, the user terminal 200 may receive information related to the companion animal management service from the server 100.

Hereinafter, a detailed description of how the user terminal 200 receives various services related to companion animals provided by the server 100 will be described later with reference to FIGS. 2 to 6.

Meanwhile, the external server 300 according to an embodiment of the present disclosure may be another server that provides a companion animal management service together with the server 100. For example, the external server 300 may be a server of a companion animal registration system. Additionally, the external server 300 may be a server related to an animal hospital. However, it is not limited to this.

External server 300 may include any type of computer system or computer device, such as, for example, microprocessors, mainframe computers, digital processors, portable devices, and device controllers. However, it is not limited to this.

According to one embodiment of the present disclosure, the external server 300 may include a processor, a communication unit, and memory. However, the above-described components are not essential for implementing the external server 300, so the external server 300 may have more or fewer components than the components listed above. Here, each component may be composed of a separate chip, module, or device, or may be included in one device.

The processor of the external server 300 can typically control the overall operation of the external server 300. The processor may provide or process appropriate information or functions to the user by processing signals, data, information, etc. input or output through the components of the external server 300 or by running an application program stored in the memory.

Additionally, the processor may control at least some of the components of the external server 300 to run the application program stored in the memory. Furthermore, the processor can operate at least two of the components included in the external server 300 in combination with each other in order to run the application program.

The communication unit of the external server 300 may include one or more modules that enable communication between the external server 300 and the server 100 or between the external server 300 and the user terminal 200. Additionally, the communication unit may include one or more modules that connect the external server 300 to one or more networks.

The memory of the external server 300 stores data that supports various functions of the external server 300. The memory may store a number of application programs (application programs or applications) running on the external server 300, data for operation of the external server 300, and commands. At least some of these applications may be downloaded from an external server via wireless communication. Additionally, at least some of these application programs may exist on the external server 300 from the time of shipment for the basic functions of the external server 300. Meanwhile, the application program may be stored in memory, installed on the external server 300, and driven by a processor to perform the operation (or function) of the external server 300.

According to an embodiment of the present disclosure, the processor of the external server 300 may receive profile information about the companion animal from the server 100. Additionally, the external server 300 may control the communication unit to transmit the companion animal's health information or health change information to the server 100. Here, the health information or health change information may be information acquired by a user (eg, a veterinarian at an animal hospital) or a system (pet registration system) related to the external server 300. For example, the health change information may include information about the change value of the health level of the companion animal classified into a preset level (eg, any one of grade 1, grade 2, and grade 3). Or, information related to your pet's diet: whether it vomited; Whether or not you have diarrhea; Whether there is blood in the stool; Color of stool or diarrhea; in the form of stool or diarrhea; And it may include at least one of information about the smell of feces or diarrhea. Or, swelling of the skin or mucous membrane, which is information related to skin problems in pets; Whether you scratch your ears or skin; Whether or not to keep touching a particular part of the body; It may include at least one of information regarding the presence of spots and changes in skin or mucous membrane color. Or, information related to your pet's eyes, such as swelling of the eyeball or other mucous membranes; Whether or how much tears flow; Whether or not there is an eyelid; and information about the amount of eyelids. Or, the degree of movement, which is information about the movement of the companion animal; Whether or not you have cramps or changes in the severity of cramps; Whether or not you have tremor or a change in the severity of your tremor; Whether paralyzed or not; Whether or not the stomach is lying on the ground; It may include at least one of information about the head-down posture. Or, information related to your pet's breathing, such as whether it is coughing; frequency of coughing; Cough intensity; timing of coughing; Types of cough; type of breathing; It may include at least one of information regarding whether panting occurs and the frequency of panting. However, it is not limited to this. Due to the above information, veterinarians can learn more detailed information about companion animals and provide more accurate treatment for companion animals with whom direct communication is difficult.

The profile information is expressed as first type information or second type information, and the first type information is converted into the second type information and transmitted to the user terminal, and the first type information and the second type information are They correspond to each other, but the expressions may be different. The conversion may be through 1:1 matching or machine learning.

The first type of information may be entered by a person who makes work related to companion animals, and the person who makes work related to companion animals may be one or more selected from the group of veterinarians, dog trainers, animal groomers, and veterinary technicians. may, but is not limited to this.

The second type of information is for the purpose of allowing pet guardians to check, and may be any one or more selected from colloquial text, voice, image, and video. However, the first type is entered by a person who makes work related to companion animals. It can be included without limitation as long as it is a type that is easier to understand than the information.

The conversion may occur in the external server 300.

Hereinafter, a description of how the external server 300 performs several functions for managing companion animals in the companion animal health management service will be described with reference to FIGS. 2 to 6.

The network 400 according to embodiments of the present disclosure can be configured regardless of the communication mode, such as wired and wireless, and can be configured using Public Switched Telephone Network (PSTN), x Digital Subscriber Line (xDSL), and RADSL. Various wired communication systems such as (Rate Adaptive DSL), MDSL (Multi Rate DSL), VDSL (Very High Speed DSL), UADSL (Universal Asymmetric DSL), HDSL (High Bit Rate DSL), and Local Area Network (LAN) can be used. there is. In addition, the network 400 may be the known World Wide Web (WWW), and may also use wireless transmission technology used for short-distance communication, such as Infrared Data Association (IrDA) or Bluetooth. there is. In addition, the network 400 presented herein includes Code Division Multi Access (CDMA), Time Division Multi Access (TDMA), Frequency Division Multi Access (FDMA), Orthogonal Frequency Division Multi Access (OFDMA), and Single Carrier-FDMA (SC-FDMA). A variety of wireless communication systems may be used, such as FDMA) and other systems.

The techniques described herein can be used in the networks mentioned above, as well as other networks.

Various embodiments described herein can be implemented, for example, in recording and storage media readable by a computer or similar device using software, hardware, or a combination thereof.

According to hardware implementation, the embodiments described herein include application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), and field programmable gate arrays (FPGAs). It may be implemented using at least one of processors, controllers, micro-controllers, microprocessors, and other electrical units for performing functions. In some cases, as described herein, The described embodiments may be implemented in the processor 110 of the server 100 itself.

According to software implementation, embodiments such as procedures and functions described in this specification may be implemented as separate software modules. Each of the software modules may perform one or more functions and operations described herein. Software code can be implemented as a software application written in an appropriate programming language. The software code may be stored in the memory 130 of the server 100 and executed by the processor 110 of the server 100.

2 and 3 are diagrams for explaining an example of a method of providing a pet health care service and a method of generating a home care guide according to an embodiment of the present disclosure.

According to an embodiment of the present disclosure, the server 100 may provide companion animal health management services to guardians of companion animals. The pet health management service of the present disclosure may be provided in the form of a web page that can be output from the user terminal 200, or an application that can be installed on the user terminal 200. Here, the web page may be a page accessible through a web link transmitted by the server 100 to the user terminal 200, but is not limited thereto.

The web link of the present disclosure may be accessible through a specific web page accessible from the user terminal 200 or a message transmitted to the user terminal 200. Additionally, when the guardian visits the animal hospital, a message containing the address of a web link may be transmitted to the user terminal 200, but the method is not limited to this.

The pet health care service of the present disclosure is provided in the form of a web link, so users can easily use it without installing an application, and can conveniently check their pet's care methods without any additional actions other than accessing the web link. You can also easily consult with a pet expert.

Hereinafter, with reference to FIGS. 2 and 3, how the server 100 provides companion animal health care services will be described in detail.

Referring to FIG. 2, the processor 110 of the server 100 acquires at least one of the contents of the pet's medical consultation conducted at the animal hospital and the general consultation received from the guardian through the companion animal health management service web link. (S310).

Specifically, when acquiring the medical consultation contents, the processor 110 of the server 100 acquires the medical consultation contents through a voice recognition device provided in the examination room of the animal hospital or a microphone provided in the user terminal 200. You can. For example, the processor 110 of the server 100 may receive voice data containing medical consultation content from the voice recognition device or the user terminal 200 through the communication unit 120.

In addition, when acquiring general consultation contents, the processor 110 of the server 100 acquires voice general consultation contents or text general consultation contents received through a page accessible through a web link transmitted to the user terminal 200. You can.

The processor 110 of the server 100 may obtain text data by inputting at least one of the medical consultation content and the general consultation content composed of voice into the STT (Speech To Text) model (S320).

Specifically, the processor 110 may convert voice data into text data using an algorithm related to voice recognition technology stored in the memory 130. Here, the algorithm related to voice recognition technology may be HMM (Hidden Markov Model), etc. However, the present disclosure is not limited to this.

In additional embodiments, processor 110 may filter noise other than speech to increase accuracy of text data. For example, the processor 110 may use a Butterworth filter, a Chebyshev filter, an elliptic filter, etc. when filtering noise other than voice, but is not limited thereto.

When the processor 110 of the server 100 obtains text data, it can process the text data into natural language to generate a home care guide for the companion animal (S330).

Specifically, referring to FIG. 3, the processor 110 of the server 100 may recognize at least one keyword related to the status of the companion animal from text data (S331).

For example, the processor 110 of the server 100 may extract words containing more than a preset number from text data. Additionally, the processor 110 may recognize keywords based on the extracted words.

For example, the processor 110 of the server 100 may recognize “tears” and “eye button” as keywords if the text data includes five or more words such as “tears” and “eye button.” Additionally, the processor 110 may recognize “eyes,” which is a word common to “tears” and “eye sockets,” as a keyword.

When the processor 110 of the server 100 recognizes at least one keyword, it can extract a plurality of texts related to the keyword (S332).

For example, the processor 110 of the server 100 may extract sentences containing keywords.

When a plurality of texts are extracted, the processor 110 of the server 100 may separate the plurality of texts into morphemes, classify the classified morphemes into verbs, nouns, and adjectives, and obtain companion animal status judgment information ( S333). Then, the processor 110 may determine a specific home care guide corresponding to the status determination information from a preset home care guide table (S334).

Specifically, the processor 110 of the server 100 may separate a plurality of texts into morphemes using a typical morpheme analysis tool (eg, KoNLPy). Additionally, the processor 110 may tag each separated morpheme with a verb, noun, and adjective. Additionally, the processor 110 can check whether text related to determining the status of the companion animal is included for each part of speech.

Here, the companion animal status determination information may correspond to the health information or health change information described above in the description of FIG. 1 . For example, information to determine the pet's condition may include whether the pet is vomiting; Whether or not you have diarrhea; Whether there is blood in the stool; Color of stool or diarrhea; in the form of stool or diarrhea; Odor of stool or diarrhea; Swelling of the skin or mucous membranes; Whether you scratch your ears or skin; Whether or not to keep touching a particular part of the body; Spotted or not; Changes in skin or mucous membrane color; Swelling of the eye or other mucous membranes; Whether or how much tears flow; Whether or not there is an eyelid; amount of eyelids; Whether or not you have cramps or changes in the severity of cramps; Whether or not you have tremor or a change in the severity of your tremor; Whether paralyzed or not; Whether or not the stomach is lying on the ground; Head-down posture; Whether you cough; frequency of coughing; Cough intensity; timing of coughing; Types of cough; type of breathing; Panting or not; and panting frequency; It may include at least one of:

The memory 130 of the server 100 may store a home care guide table including home care methods for each component included in the above-described companion animal condition determination information. Additionally, the processor 110 of the server 100 may determine the home care method assigned to the cell corresponding to the status determination information using the home care guide.

According to various embodiments of the present disclosure, the server 100 may obtain basic health information of a companion animal through a web link. In this case, basic health information can be reflected when the home care guide is created. For example, the memory 130 of the server 100 may store different home care guide tables for each basic health. Here, the basic health information may include at least one of information about the pet's age, information about the pet's gender, information about the pet's medical history, and information about the pet's hospital medical records.

In an additional embodiment, the processor 110 of the server 100 may classify the classified morphemes by part of speech and then exclude unnecessary words. For example, the processor 110 can exclude certain preset words, and can also set similar patterns or meaningless words through machine learning.

In an additional embodiment, when generating a home care guide for a companion animal, the processor 110 of the server 100 includes text data including at least one of digestive system disease, respiratory disease, nervous system disease, urinary system disease, and orthopedic disease. It can be classified into disease categories: Additionally, the processor 110 may transmit information about the disease category and detailed symptoms to at least one veterinarian terminal, and receive feedback information corresponding to the disease category and detailed symptoms from the at least one veterinarian terminal. Here, the home care guide may include feedback information received from at least one veterinarian terminal.

That is, the server 100 of the present disclosure may allow a veterinarian to directly determine the health status of a companion animal and provide feedback information provided by the veterinarian to the user.

Meanwhile, the processor 110 of the server 100 may recognize a specific veterinarian who provided feedback information. Additionally, the processor 110 may recognize a specific animal hospital operated by a specific veterinarian. Additionally, the processor 110 may recommend a specific animal hospital when providing information about the animal hospital through a web link.

For example, when a user of the pet health care service of the present disclosure searches for a nearby hospital, the processor 110 of the server 100 may display a specific animal hospital as a recommended animal hospital and provide the user with the information.

The server 100 of the present disclosure can increase veterinarians' participation in the feedback provision service by providing promotional means such as animal hospital recommendations to veterinarians.

Referring again to FIG. 2, when the processor 110 of the server 100 creates a home care guide, it can output the home care guide through a companion animal health management service web link (S340).

Specifically, the processor 110 of the server 100 may output a home care guide through a chat agent on a page accessed through a web link. Additionally, if general counseling content is additionally input after the home care guide is output, the processor 110 may additionally output a home care guide corresponding to the additionally input general counseling content.

However, when the home care guide is provided to the user, it is not limited to a web link, and when the pet health care service is provided in the form of an application that can be installed on the user terminal 200, the server 100 provides the user terminal 200 You can send the home care guide to ). In this case, the user terminal 200 may output a home care guide on the application.

The home care guide of the present disclosure may include at least one of information related to the recommended diet for the pet, information related to the recommended amount of exercise for the pet, information related to the recommended vaccination for the pet, and information related to the recommended medical treatment for the pet. there is.

According to various embodiments of the present disclosure, a pet health management service may provide a remote consultation function related to the health of a pet.

Specifically, when a remote consultation request is received through a web link, the processor 110 of the server 100 may request remote consultation from at least one veterinarian terminal. Additionally, a consultation channel can be provided between the veterinarian who accepted the remote consultation request and the user who requested the remote consultation.

Meanwhile, the processor 110 of the server 100 may recognize a specific veterinarian who has accepted remote consultation. Additionally, the processor 110 may recognize a specific animal hospital operated by a specific veterinarian. Additionally, the processor 110 may recommend a specific animal hospital when providing information about the animal hospital through a web link.

The server 100 of the present disclosure can increase veterinarians' participation in remote consultation services by providing promotional means such as animal hospital recommendations to veterinarians.

According to various embodiments of the present disclosure, the processor 110 of the server 100 may generate a medical chart using the medical consultation content obtained in step S310. Additionally, the processor 110 may provide guidance material corresponding to the medical chart to the user.

Specifically, the processor 110 of the server 100 may generate a medical chart based on text data obtained from the medical consultation contents. Additionally, the processor 110 may transmit guidance material corresponding to the medical chart to the user terminal 200. Here, the medical chart may include at least one of information about the pet's medical history, information about the pet's condition, and information about the main symptom. In addition, the guidance material may include at least part of the contents of the medical consultation and information on care methods for the companion animal corresponding to the medical chart.

The server 100 of the present disclosure not only provides convenience in creating a veterinarian's medical chart, but also provides related information to guardians of companion animals, thereby increasing the efficiency of clinic work.

According to various embodiments of the present disclosure, a pet health management service may provide an emergency consultation function.

Specifically, when emergency consultation contents are obtained through a web link, the processor 110 of the server 100 may analyze the emergency consultation contents to determine whether a hospital visit or veterinary consultation is necessary.

For example, when the processor 110 of the server 100 determines whether a hospital visit is necessary, a keyword corresponding to first aid is included among the words included in the emergency consultation content, or a content that a hospital visit is desired is included. In this case, it may be determined that a hospital visit is necessary.

For example, if it is determined that a hospital visit is necessary, the processor 110 of the server 100 may determine an emergency treatment subject. Additionally, the processor 110 may recognize at least one hospital currently in operation among hospitals in which emergency treatment subjects are registered. Additionally, the processor 110 may output information about the address and contact information of at least one hospital according to preset conditions through a web link. The preset condition may be a condition depending on the distance between the location of the connected terminal and the hospital. For example, the processor 110 may output information about the address and contact information of the hospital among the at least one hospital that is closest to the location of the terminal accessed through the web link.

As another example, if it is determined that a hospital visit is not necessary, the processor 110 of the server 100 may output information on emergency treatment methods corresponding to the contents of the emergency consultation.

The pet health management service of the present disclosure provides an emergency consultation function, can quickly determine an emergency situation, and provide the user with an appropriate response to the situation.

Figure 4 is a flowchart illustrating an example of a method for analyzing companion animal health consultation records according to various embodiments of the present disclosure.

Referring to FIG. 4, the user terminal 200 may transmit identification information about an RFID chip related to a companion animal and consultation information related to companion animal treatment to the server 100 (S1).

That is, the user can transmit the identification information and the consultation information to the server 100 using the user terminal 200. In this case, the user can receive management services for his or her companion animal from the server 100.

Here, the identification information about the RFID chip may be information that identifies the RFID chip inserted into the body of the companion animal or attached to the body of the companion animal using the user terminal 200. However, it is not limited to this. Meanwhile, consultation information related to pet care includes information about the breed of the pet, information about the age of the pet, information about the gender of the pet, information about the pet's medical history, and information about the pet's hospital medical records. It may contain at least one piece of information. However, it is not limited to this.

Below, steps in which the server 100 provides a companion animal management service to the user terminal 200 (i.e., the user) will be described.

According to an embodiment of the present disclosure, the processor 110 of the server 100 receives identification information about an RFID chip related to a companion animal and consultation information related to companion animal treatment from the user terminal 200 through the communication unit 120. Can receive (S1).

In this case, the processor 110 of the server 100 may map health information to identification information and generate profile information for the companion animal. Then, the processor 110 may store the profile information in the memory 130 (S2).

Additionally, the processor 110 of the server 100 may control the communication unit 120 to transmit the profile information to at least one external server 300 so that the profile information is shared (S3). Additionally, the processor 110 may control the communication unit 120 to transmit profile information to the user terminal 200 so that the updated profile information is shared.

According to an additional embodiment of the present disclosure, in step S2, the processor 110 of the server 100 receives the identification information and the consultation information from the user terminal 200 along with the user related to the guardian of the companion animal. Information can be received. Here, the user information may include the user's name, the user's address, and the user's contact information. However, it is not limited to this.

Meanwhile, when the processor 110 receives user information from the user terminal 200 and creates profile information for a companion animal, the processor 110 may include identification information, health information, and user information in the profile information.

That is, because the profile information of a pet includes information related to the pet and user information about the user who is the owner of the pet, an RFID chip corresponding to the identification information is inserted into the body or a pet attached to the body. If an animal is lost, the owner of the pet can be easily found.

The processor 110 of the server 100 may share profile information with the external server 300 and then receive health change information about the companion animal from the user terminal 200 or the external server 300.

For example, as a change in the health of the pet occurs, the user terminal 200 may transmit health change information about the pet to the server 100 (S4-1).

For example, a user who is the owner of a pet can measure the weight of the pet at home. Also, if the weight of the pet changes, the user can transmit health change information including information about the change in weight of the pet to the server 100 using the user terminal 200. However, it is not limited to this.

As another example, the external server 300 may transmit health change information about the companion animal to the server 100 as a change in the health of the companion animal occurs (S4-2).

For example, the server of the animal hospital that treated the pet (i.e., external server 300) may transmit health change information including information about the pet's medical records to the server 100. However, it is not limited to this.

Meanwhile, when the processor 110 of the server 100 receives health change information about the companion animal from the user terminal 200 or the external server 300, it stores the health change information in the memory 130 using the health change information. You can update the saved profile information of your pet (S5).

For example, when the processor 110 of the server 100 receives health change information including information about the medical record of a companion animal from an external server 300 related to a veterinary hospital, the processor 110 of the server 100 provides information about the medical record. Profile information stored in the memory 130 can be added to (i.e., updated). However, it is not limited to this.

Additionally, the processor 110 may control the communication unit 120 to transmit the profile information to at least one external server 300 so that the updated profile information is shared (S6). Additionally, the processor 110 may control the communication unit 120 to transmit profile information to the user terminal 200 so that the updated profile information is shared.

Accordingly, the server 100 of the present disclosure can keep the profile information of the companion animal up to date. In addition, the server 100 may share the kept up-to-date profile information of the companion animal with users, hospitals, or institutions related to the companion animal, etc. to facilitate management of the companion animal.

According to an additional embodiment of the present disclosure, the processor 110 of the server 100 may generate feedback information related to the health of the companion animal based on health change information of the companion animal. And, the processor 110 may transmit feedback information to the user terminal 200.

Here, the feedback information may include information that can improve the health of the companion animal. For example, the feedback information may include at least one of information related to your pet's recommended diet, information related to your pet's recommended amount of exercise, information related to your pet's recommended vaccinations, and information related to your pet's recommended medical care. there is. However, it is not limited to this.

Accordingly, the user can more easily manage the health of their companion animal through the feedback information provided by the server 100.

FIG. 5 is a flowchart illustrating an additional example of a method for analyzing companion animal health consultation records according to various embodiments of the present disclosure.

According to an embodiment of the present disclosure, the processor 110 of the server 100 may receive identification information about an RFID chip related to a companion animal from the user terminal 200 through the communication unit 120.

Referring to FIG. 5, when the processor 110 of the server 100 receives identification information about the RFID chip from the user terminal 200, it transmits the identification information to at least one external server 300. 120) can be controlled (S110).

Specifically, the processor 110 may transmit the identification information to the external server 300 that manages the identification information of the RFID chip in order to check whether the identification information for the RFID chip is valid. Here, the external server 300 may be an animal protection management system server.

That is, the server 100 of the present disclosure may transmit the identification information to the administrative agency server to confirm whether the pet is registered in the 'pet registration system' provided by the administrative agency. However, it is not limited to this.

The processor 110 of the server 100 may receive a signal about whether the identification information is valid from at least one external server 300 through the communication unit 120. In this case, the processor 110 may recognize whether the identification information is valid based on the signal (S120). Additionally, the processor 110 may determine whether to generate profile information for the companion animal based on whether the identification information is valid.

For example, if the processor 110 of the server 100 recognizes that the identification information is valid (S130, Yes), it may determine to generate profile information about the companion animal corresponding to the identification information (S140).

As another example, when the processor 110 of the server 100 recognizes that the identification information is invalid (S130, No), the communication unit 120 transmits a message requesting registration of the identification information to the user terminal 200. can be controlled.

Accordingly, the server 100 of the present disclosure can induce registration of a companion animal with an administrative agency. If a pet is registered with an administrative agency, if the pet is lost, the owner can be quickly found. Additionally, by increasing the sense of responsibility of pet owners, abandonment of pets can be prevented.

FIG. 6 is a flowchart illustrating another additional example of a method for analyzing companion animal health consultation records according to various embodiments of the present disclosure.

Referring to FIG. 6, the processor 110 of the server 100 may receive abnormal symptom information related to abnormal symptoms of a companion animal from the user terminal 200 through the communication unit 120 (S210). Here, the user terminal 200 may be the terminal of the owner (user) of the companion animal.

When the processor 110 of the server 100 receives abnormal symptom information from the user terminal 200, it may transmit the abnormal symptom information to at least one external server 300. In this case, the processor 110 may recognize at least one specific animal hospital that can provide treatment for abnormal symptoms of the companion animal (S220).

For example, the processor 110 of the server 100 may control the communication unit 120 to transmit abnormal symptom information to an external server 300 related to at least one animal hospital. Additionally, the processor 110 may receive a signal from at least one specific animal hospital server that treatment or treatment for the abnormal symptoms of the companion animal is possible. However, it is not limited to this.

The processor 110 of the server 100 may control the communication unit 120 to transmit information about the at least one specific animal hospital to the user terminal 200 (S230).

The processor 110 transmits information about at least one specific animal hospital to the user terminal 200 and then requests a medical treatment reservation for the at least one specific animal hospital from the user terminal 200 through the communication unit 120. A signal can be received (S240).

In this case, the processor 110 may complete the treatment reservation for the companion animal at a specific animal hospital based on the treatment reservation request signal (S250).

Specifically, the processor 110 may transmit the medical treatment reservation request signal received from the user terminal 200 to the server of the at least one specific animal hospital, thereby completing the medical treatment reservation.

Accordingly, the server 100 of the present disclosure can provide a medical appointment reservation function to users who may have difficulty managing the health of their companion animals.

7 shows a brief, general schematic diagram of an example computing environment in which embodiments of the present disclosure may be implemented.

Although the disclosure has been described generally in the context of computer-executable instructions that can be executed on one or more computers, those skilled in the art will appreciate that the disclosure can be combined with other program modules and/or implemented in a combination of hardware and software. will be.

Generally, modules herein include routines, procedures, programs, components, data structures, etc. that perform specific tasks or implement specific abstract data types. Additionally, those skilled in the art will understand that the methods of the present disclosure are applicable to single-processor or multiprocessor computer systems, minicomputers, mainframe computers, as well as personal computers, handheld computing devices, microprocessor-based or programmable consumer electronics, and the like (each of which may be It will be appreciated that the system may be implemented with other computer system configurations, including those capable of operating in conjunction with one or more associated devices.

The described embodiments of the disclosure can also be practiced in distributed computing environments where certain tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote memory storage devices.

Computers typically include a variety of computer-readable media. Computer-readable media can be any medium that can be accessed by a computer, and such computer-readable media includes volatile and non-volatile media, transitory and non-transitory media, removable and non-transitory media. Includes removable media. By way of example, and not limitation, computer-readable media may include computer-readable storage media and computer-readable transmission media.

Computer-readable storage media refers to volatile and non-volatile media, transient and non-transitory media, removable and non-removable, implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data. Includes media. Computer readable storage media may include RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital video disk (DVD) or other optical disk storage, magnetic cassette, magnetic tape, magnetic disk storage or other magnetic storage. This includes, but is not limited to, a device, or any other medium that can be accessed by a computer and used to store desired information.

A computer-readable transmission medium typically implements computer-readable instructions, data structures, program modules, or other data on a modulated data signal, such as a carrier wave or other transport mechanism. Includes all information delivery media. The term modulated data signal refers to a signal in which one or more of the characteristics of the signal have been set or changed to encode information within the signal. By way of example, and not limitation, computer-readable transmission media includes wired media such as a wired network or direct-wired connection, and wireless media such as acoustic, RF, infrared, and other wireless media. Combinations of any of the above are also intended to be included within the scope of computer-readable transmission media.

An example environment 1500 is shown that implements various aspects of the present disclosure, including a computer 1502, which includes a processing unit 1504, a system memory 1506, and a system bus 1508. do. System bus 1508 couples system components, including but not limited to system memory 1506, to processing unit 1504. Processing unit 1504 may be any of a variety of commercially available processors. Dual processors and other multiprocessor architectures may also be used as processing units 1504.

System bus 1508 may be any of several types of bus structures that may further be interconnected to a memory bus, peripheral bus, and local bus using any of a variety of commercial bus architectures. System memory 1506 includes read only memory (ROM) 1510 and random access memory (RAM) 1512. The basic input/output system (BIOS) is stored in non-volatile memory 1510, such as ROM, EPROM, and EEPROM, and is a basic input/output system that helps transfer information between components within the computer 1502, such as during startup. Contains routines. RAM 1512 may also include high-speed RAM, such as static RAM, for caching data.

Computer 1502 may also include an internal hard disk drive (HDD) 1514 (e.g., EIDE, SATA)—the internal hard disk drive 1514 may also be configured for external use within a suitable chassis (not shown). present—a magnetic floppy disk drive (FDD) 1516 (e.g., for reading from or writing to a removable diskette 1518), and an optical disk drive 1520 (e.g., a CD-ROM for reading the disk 1522 or reading from or writing to other high-capacity optical media such as DVDs). Hard disk drive 1514, magnetic disk drive 1516, and optical disk drive 1520 are connected to system bus 1508 by hard disk drive interface 1524, magnetic disk drive interface 1526, and optical drive interface 1528, respectively. ) can be connected to. The interface 1524 for external drive implementation includes, for example, at least one or both of Universal Serial Bus (USB) and IEEE 1394 interface technologies.

These drives and their associated computer-readable media provide non-volatile storage of data, data structures, computer-executable instructions, and the like. For computer 1502, drive and media correspond to storing any data in a suitable digital format. Although the description of computer-readable storage media above refers to removable optical media such as HDDs, removable magnetic disks, and CDs or DVDs, those skilled in the art will also understand removable optical media such as zip drives, magnetic cassettes, flash memory cards, cartridges, etc. It will be appreciated that other types of computer-readable storage media may also be used in the exemplary operating environment and that any such media may contain computer-executable instructions for performing the methods of the present disclosure. .

A number of program modules may be stored in drives and RAM 1512, including an operating system 1530, one or more application programs 1532, other program modules 1534, and program data 1536. All or portions of the operating system, applications, modules and/or data may also be cached in RAM 1512. It will be appreciated that the present disclosure may be implemented on various commercially available operating systems or combinations of operating systems.

A user may enter commands and information into the computer 1502 through one or more wired/wireless input devices, such as a keyboard 1538 and a pointing device such as a mouse 1540. Other input devices (not shown) may include microphones, IR remote controls, joysticks, game pads, stylus pens, touch screens, etc. These and other input devices are connected to the processing unit 1504 through an input device interface 1542, which is often connected to the system bus 1508, but may also include a parallel port, an IEEE 1394 serial port, a game port, a USB port, an IR interface, It can be connected by other interfaces, etc.

A monitor 1544 or other type of display device is also connected to system bus 1508 through an interface, such as a video adapter 1546. In addition to monitor 1544, computers typically include other peripheral output devices (not shown) such as speakers, printers, etc.

Computer 1502 may operate in a networked environment using logical connections to one or more remote computers, such as remote computer(s) 1548, via wired and/or wireless communications. Remote computer(s) 1548 may be a workstation, server computer, router, personal computer, portable computer, microprocessor-based entertainment device, peer device, or other conventional network node, and generally operates with respect to computer 1502. For simplicity, only memory storage device 1550 is shown, although it includes many or all of the components described. The logical connections depicted include wired/wireless connections to a local area network (LAN) 1552 and/or a larger network, such as a wide area network (WAN) 1554. These LAN and WAN networking environments are common in offices and companies and facilitate enterprise-wide computer networks, such as intranets, all of which can be connected to a worldwide computer network, such as the Internet.

When used in a LAN networking environment, computer 1502 is connected to local network 1552 through wired and/or wireless communications network interfaces or adapters 1556. Adapter 1556 may facilitate wired or wireless communication to LAN 1552, which also includes a wireless access point installed thereon for communicating with wireless adapter 1556. When used in a WAN networking environment, the computer 1502 may include a modem 1558, connected to a communications server on the WAN 1554, or other device to establish communications over the WAN 1554, such as over the Internet. have the means Modem 1558, which may be internal or external and a wired or wireless device, is coupled to system bus 1508 via serial port interface 1542. In a networked environment, program modules described for computer 1502, or portions thereof, may be stored in remote memory/storage device 1550. It will be appreciated that the network connections shown are exemplary and that other means of establishing a communications link between computers may be used.

Computer 1502 may be associated with any wireless device or object deployed and operating in wireless communications, such as a printer, scanner, desktop and/or portable computer, portable data assistant (PDA), communications satellite, wirelessly detectable tag. Performs actions to communicate with any device or location and telephone. This includes at least Wi-Fi and Bluetooth wireless technologies. Accordingly, communication may be a predefined structure as in a conventional network or may simply be ad hoc communication between at least two devices.

Wi-Fi (Wireless Fidelity) allows connection to the Internet, etc. without wires. Wi-Fi is a wireless technology, like cell phones, that allows these devices, such as computers, to send and receive data indoors and outdoors, anywhere within the coverage area of a base station. Wi-Fi networks use wireless technology called IEEE 802.11 (a,b,g, etc.) to provide secure, reliable, and high-speed wireless connections. Wi-Fi can be used to connect computers to each other, the Internet, and wired networks (using IEEE 802.3 or Ethernet). Wi-Fi networks can operate in the unlicensed 2.4 and 5 GHz wireless bands, for example, at data rates of 11 Mbps (802.11a) or 54 Mbps (802.11b), or in products that include both bands (dual band). there is.

Those skilled in the art will understand that the various illustrative logical blocks, modules, processors, means, circuits and algorithm steps described in connection with the embodiments disclosed herein may be used in electronic hardware, (for convenience) It will be understood that the implementation may be implemented by various forms of program or design code (referred to herein as “software”) or a combination of both. To clearly illustrate this interoperability of hardware and software, various illustrative components, blocks, modules, circuits and steps have been described above generally with respect to their functionality. Whether this functionality is implemented as hardware or software depends on the specific application and design constraints imposed on the overall system. A person skilled in the art of this disclosure may implement the described functionality in various ways for each specific application, but such implementation decisions should not be construed as departing from the scope of this disclosure.

The various embodiments presented herein may be implemented as a method, apparatus, or article of manufacture using standard programming and/or engineering techniques. The term “article of manufacture” includes a computer program, carrier, or media accessible from any computer-readable device. For example, computer-readable storage media include magnetic storage devices (e.g., hard disks, floppy disks, magnetic strips, etc.), optical disks (e.g., CDs, DVDs, etc.), smart cards, and flash. Includes, but is not limited to, memory devices (e.g., EEPROM, cards, sticks, key drives, etc.). The term “machine-readable media” includes, but is not limited to, wireless channels and various other media capable of storing, retaining, and/or transmitting instruction(s) and/or data.

It is to be understood that the specific order or hierarchy of steps in the processes presented is an example of illustrative approaches. It is to be understood that the specific order or hierarchy of steps in processes may be rearranged within the scope of the present disclosure, based on design priorities. The appended method claims present elements of the various steps in a sample order but are not meant to be limited to the particular order or hierarchy presented.

The description of the presented embodiments is provided to enable any person skilled in the art to make or use the present disclosure. Various modifications to these embodiments will be apparent to those skilled in the art, and the general principles defined herein may be applied to other embodiments without departing from the scope of the disclosure. Thus, the present disclosure is not limited to the embodiments presented herein but is to be interpreted in the broadest scope consistent with the principles and novel features presented herein.

Claims (16)

In a method of providing companion animal health care services performed by a server including at least one processor,
Obtaining at least one of the contents of the pet's medical consultation conducted at the animal hospital and the general consultation received from the guardian through the companion animal health management service web link;
Inputting at least one of the medical consultation content and the general consultation content composed of voice into a STT (Speech To Text) model to obtain text data;
Processing the text data into natural language to generate a home care guide for the companion animal; and
Printing the home care guide through the companion animal health care service web link;
Including,
The above pet health management service web link is,
Access is possible through a specific web page accessible from the guardian's terminal or a message sent to the guardian's terminal,
When the guardian visits the animal hospital, a message containing the address of the web link is sent to the guardian's terminal,
How to provide pet health care services.
According to claim 1,
The step of obtaining at least one of the contents of the pet's medical consultation conducted at the animal hospital and the general consultation received from the guardian through the companion animal health management service web link,
Obtaining the contents of the medical consultation through a voice recognition device provided in the examination room of the animal hospital or a microphone provided in the guardian's terminal;
Including,
How to provide pet health care services.
According to claim 1,
The step of obtaining at least one of the contents of the pet's medical consultation conducted at the animal hospital and the general consultation received from the guardian through the companion animal health management service web link,
Obtaining voice general counseling content or text general counseling content received through a page accessible through the web link transmitted to the guardian's terminal;
Including,
How to provide pet health care services.
According to claim 1,
The step of processing the text data into natural language to generate a home care guide for the companion animal,
Recognizing at least one keyword related to the condition of the companion animal from the text data; and
extracting a plurality of texts related to the keyword;
Separating the plurality of texts into morphemes, classifying the classified morphemes into verbs, nouns, and adjectives, and obtaining companion animal status judgment information; and
determining a specific home care guide corresponding to the state determination information from a preset home care guide table;
Including,
How to provide pet health care services.
According to claim 4,
The information to determine the pet's condition is,
Whether the pet vomited; Whether or not you have diarrhea; Whether there is blood in the stool; Color of stool or diarrhea; in the form of stool or diarrhea; Odor of stool or diarrhea; Swelling of the skin or mucous membranes; Whether you scratch your ears or skin; Whether or not to keep touching a particular part of the body; Spotted or not; Changes in skin or mucous membrane color; Swelling of the eye or other mucous membranes; Whether or how much tears flow; Whether or not there is an eyelid; amount of eyelids; Whether or not you have cramps or changes in the severity of cramps; Whether or not you have tremor or a change in the severity of your tremor; Whether paralyzed or not; Whether or not the stomach is lying on the ground; Head-down posture; Whether you cough; frequency of coughing; Cough intensity; timing of coughing; Types of cough; type of breathing; Panting or not; or frequency of panting; Containing at least one of
How to provide pet health care services.
According to claim 1,
The step of processing the text data into natural language to generate a home care guide for the companion animal,
Classifying the text data into a disease category including at least one of digestive system disease, respiratory disease, nervous system disease, urinary system disease, and orthopedic disease; and
Transmitting information about the disease category and detailed symptoms to at least one veterinarian terminal, and receiving feedback information corresponding to the disease category and detailed symptoms from the at least one veterinarian terminal;
Including,
The home care guide is,
Containing the feedback information received from the at least one veterinarian terminal,
How to provide pet health care services.
According to claim 6,
Recognizing the specific veterinarian who provided the feedback information;
Recognizing a specific animal hospital operated by the specific veterinarian; and
When providing information about an animal hospital through the web link, recommending the specific animal hospital;
Containing more,
How to provide pet health care services.
According to claim 1,
When a remote consultation request is received through the web link, requesting remote consultation with at least one veterinarian terminal;
Recognizing a specific veterinarian who has accepted the remote consultation;
Recognizing a specific animal hospital operated by the specific veterinarian; and
When providing information about an animal hospital through the web link, recommending the specific animal hospital;
Containing more,
How to provide pet health care services.
According to claim 1,
The home care guide is,
Containing at least one of information related to the recommended diet of the pet, information related to the recommended amount of exercise of the pet, information related to the recommended vaccination of the pet, or information related to the recommended medical treatment of the pet,
How to provide pet health care services.
According to claim 1,
Generating a medical chart based on the text data obtained from the medical consultation contents; and
Transmitting guidance material corresponding to the medical chart to the guardian's terminal;
It further includes,
The medical chart above is,
Contains at least one of information about the medical history of the companion animal, information about the condition of the companion animal, and information about the main symptom,
The above information materials are:
Containing at least part of the contents of the medical consultation and information on a care method for the companion animal corresponding to the medical chart,
How to provide pet health care services.
According to claim 1,
Obtaining basic health information of the companion animal through the web link;
It further includes,
When the home care guide is created, the basic health information is reflected,
The above basic health information is,
Containing at least one of information about the age of the companion animal, information about the gender of the companion animal, information about the medical history of the companion animal, and information about the hospital medical records of the companion animal,
How to provide pet health care services.
According to claim 1,
When emergency consultation contents are obtained through the web link, analyzing the emergency consultation contents to determine whether a hospital visit or veterinary consultation is necessary;
If it is determined that the hospital visit is necessary, determining emergency treatment subjects;
Recognizing at least one hospital currently in operation among hospitals in which the emergency treatment subject is registered; and
outputting information about the address and contact information of the hospital among the at least one hospital closest to the location of the terminal accessed through the web link;
Containing more,
How to provide pet health care services.
According to claim 1,
When emergency consultation contents are obtained through the web link, analyzing the emergency consultation contents to determine whether a hospital visit is necessary; and
If it is determined that a visit to the hospital is not necessary, outputting information on emergency treatment methods corresponding to the emergency consultation contents;
Containing more,
How to provide pet health care services.
The method of claim 12 or 13,
When determining whether a visit to the hospital is necessary, if keywords corresponding to emergency treatment are included among the words included in the emergency consultation or a desire to visit the hospital is included, it is determined that a visit to the hospital is necessary.
How to provide pet health care services.
According to claim 1,
The step of printing the home care guide through the pet health care service web link is:
outputting the home care guide through a chat agent on a page accessed through the web link; and
After the home care guide is output, when the general counseling content is additionally input, additionally outputting a home care guide corresponding to the additionally input general counseling content;
Including,
How to provide pet health care services.
A computer program that is combined with a computer as hardware and stored in a recording medium that can be derived from the computer so that the method of claim 1 can be performed.